Company Gets 45,000 Bad Facebook Reviews After Teenaged Hacker's Unjust Arrest (bleepingcomputer.com)
An anonymous reader quotes BleepingComputer:
Over 45,000 users have left one-star reviews on a company's Facebook page after the business reported a security researcher to police and had him arrested in the middle of the night instead of fixing a reported bug. The arrest took place this week in Hungary after an 18-year-old found a flaw in the online ticket-selling system of Budapesti Közlekedési Központ, Budapest's public transportation authority. The young man discovered that he could access BKK's website, press F12 to enter the browser's developer tools mode, and modify the page's source code to alter a ticket's price. Because there was no client or server-side validation put in place, the BKK system accepted the operation and issued a ticket at a smaller price...
The teenager -- who didn't want his name revealed -- reported the issue to BKK, but the organization chose to contact the police and file a complaint, accusing the young man of hacking their systems... BKK management made a fatal mistake when they brazenly boasted in a press conference about catching the hacker and declaring their systems "secure." Since then, other security flaws in BKK's system have surfaced on Twitter. As details of the case emerged, public outrage grew against BKK and its manager Kálmán Dabóczi, especially after it was revealed that BKK was paying around $1 million per year for maintenance of its IT systems, hacked in such a ludicrously simple manner.
The teenager -- who didn't want his name revealed -- reported the issue to BKK, but the organization chose to contact the police and file a complaint, accusing the young man of hacking their systems... BKK management made a fatal mistake when they brazenly boasted in a press conference about catching the hacker and declaring their systems "secure." Since then, other security flaws in BKK's system have surfaced on Twitter. As details of the case emerged, public outrage grew against BKK and its manager Kálmán Dabóczi, especially after it was revealed that BKK was paying around $1 million per year for maintenance of its IT systems, hacked in such a ludicrously simple manner.
Never try to help souless corporation.
"would of" How do people still make this mistake? Do you just never read?
That press conference was the equivalent of doing a presentation in front of your class on dressing modestly with your fly open.
The manager(s) who authorized that embarrassment should be fired first thing tomorrow morning because they're clearly clueless bureaucrats that don't even understand their own department's responsibilities.
While I agree with this sentiment, proper journalism presents the facts and lets the reader decide if it's just or not.
I guess security researchers and hackers now learned a lesson.
Find a bug? Exploit the f**k out of it. Don't bother reporting it.
...for your own reviewing and commenting enjoyment: https://www.facebook.com/bkkbu...
I am a geek attorney, but not your geek attorney unless you've already retained me. This is not legal advice.
None should, that's not to say they don't. I worked for a company a while back that was dipping its toes into the google web toolkit, which allows you to write your web page's UI in Java and then converts it to Javascript. They ended up doing all their authentication on the client side, so you could just make a web request to the backend and create arbitrary users in any organization in the billing system. That included administrative users. When I reported it, the team writing the code said something to the effect of "You're just making calls to the backend! No one would ever do that!" That attitude is surprisingly prevalent in the industry.
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
I have no doubt that Kálmán Dabóczi believed this kid was hacking their system and I also think it is likely that everyone he asked also though the same thing.
Even if that's true, that thinking doesn't explain why the kid would report it as a bug.
No, the only possible reason to call the police is if the books didn't reconcile at the end of the night and no one had read the bug report submitted by the kid yet (or may be someone read it, but had not told Kalman yet). That's the only possible justification.
And yet, that doesn't seem like this is what happened (at least, the article makes no mention of that possibility). So if Kalman Daoczi really did call the police after having read the bug report, he should be arrested himself for filing a false police report and wasting the police's time. Calling the police after someone has immediately turned them self in is a vindictive action and a complete waste of police resources.
I control the client. It does what ever I want. The Server should have no expectation of my behavior, it just expects a string of 0s and 1s. The server is asking how many tickets I want and how much I should pay for them. This kid pointed out that the server is trusting the client to tell it what the correct price is. The client is being dishonest if it lies about the price but this isn't like changing the price stickers, here the server is actually asking the client for the price and this 18 year old pointed it out. He bought a ticket that he never intended to use to demo the bug. True, his demo might have caused an error in the backend accounting that could have brought down the entire BKK system. That is generally why you ask permission before hacking something, but this seems so trivial that I would give the kid a break and I would expect him to get a thanks.
A network glitch turns this into 128 tickets, and the server charges your card for 128 tickets.
Umm, No.
TCP/IP (specifically the transport layer) handles packet integrity. What gets sent is what is delivered or nothing at all. Client side validation's only purpose is to ensure that the user is informed when they have entered invalid information so that they can correct their mistake. If you are trying to use it any other way, I hope you are not a professional web developer.
I wish I had a good sig, but all the good ones are copyrighted
I found a similar flaw in a supermarket's self-service tills. Didn't report it for this very reason. I don't purposefully look for bugs/exploits, but if I did spot any more in future then I wouldn't report those either. My heart tells me to report them, but my head tells me no.
Except, he did not hack their site. He did not penetrate any servers, exploit any passwords or do anything to their systems. What he did do was make a change to his web browser that altered the price of the ticket and because their systems are designed so badly that it changed the price of the actual ticket so he could set his own price for tickets. All without having to hack their servers. This was allowed to happen because the company disregarded one of the first rules of IT security: Never trust the client to enforce security. In reality, this statement can probably be shortened to "Never trust the client."
"Be particularly skeptical when presented with evidence confirming what you already believe." -
The online ticket selling system in question was developed by the hungarian branch of Germany-based global giant T-Systems group. Although "developed" seems a bit of an exaggeration, since it looks like about half of the system was merely "painted on the wall" in very rough draft code and at an early stage of perparadness, but the whole infrastructure was duressed into live operation prematurely.
The reason for such a hurry was the ongoing FINA 2017 would championship for aquatic sports, which Budapest and Hungary adopted only 2 years ago when the originally chosen host country (Mexico I think?) suddenly balked out. Pool swimming, water polo, sprint kayak are really big in Hungary, so the country was eager to take over, despite the little time left.
Ever since, a huge amount of money was wasted on hurried preparations (including widespread and extremely costly corruption between politicians-bureucrats and construction company owners) and the event's budget skyrocketed to 4x times of the planned, tehreby taking away a lot of money earmarked for public education and the country's single-payer health system.
While Budapest has a dense and well-developed surface mass transport system called BKK (formely BKV), the international airport at Ferihegy (BUD) is not yet served by an underground railway or a light rail link, there is only a stop-at-every-bush articulated bus line for it, which doesn't even reach the city centre.
Considering the FINA 2017 event, another direct-to-city-center bus line was hastily introduced and politics wanted an online tickets / passes selling system for that, so the airport kiosks wouldn't be overwhelmed and look bad on TV news. (The leadership un-realistically expected hundreds of thousands, if not millions of foreign sports fans to visit Budapest for just the event.) Thus the "bright" idea of pressing into service a quarter-to-half ready online merchant system was born...
BTW, the hacker who discovered the price fixing trick lived 300km (190mi) from Budapest and hasn't been to the capital for months, thus his pennys purchase of a name-assinged pass wasn't made maliciously. In fact it was the T-Systems branch, not BKK, which received his bug report and counter-reported him to police, climing their corporate legal policies require such step. Hungarian netizens have been smear-comment flooding the global T-group Facebook page ever since.
Since I'm a local, let me also add this for the human resources aspect of the story:
Another reason for the hurried introduction of the inscure, unfinished BKK online ticket sales system was that the Mr. Kalman Daboczy, whom the referenced article mentioned by name, is not the original leader of BKK.
Before him there was David Vitezy, an admittedly weird, but very bright, internationally educated jewish boy, who got to form and lead the BKK at a young age, solely due to his family's high political connections yet turned out to be highly motivated. In a few years Vitezy introduced a computerized schedule-control system called FUTAR for over 1500 buses which revolutionized on-timeliness in circulation, a quantum leap from the paper-based BKV era and welcomed by all pax.
He also introduced private sub-contracting for bus line operations with run-time based financing, which brought in hundreds of brand new low floor, low pollution Merc and Volvo vehicles to Budapest, where previously only Cold War era (!) left-over smoking wreckages circulated. He managed to extend the lenght of the city's most important tram line and furnish it with modern rolling stock by successfully claiming EU funds for development, which was considered impossible to get by all parties. He created a public bicycle-sharing system called BUBI from zero and integrated it with BKK. Genius, I'd say.
Eventually Vitezy was sacked from BKK as he tried to reform traffic light patterns and lane use rights to prioritize bus and tram circulation versus private cars, which limousine-riding politicians vetoed. Mr. Daboczy, who replaced him is a "mameluk" i.e. a person whose only skill is loyalty to political superiors in executing orders without questions, including hurtful or stupid ones, and he is without creative talent. Ever since BKK has been stagnating and the city's population eventually questioned why no public transit development happens since Vitezy left? Thus the online ticket selling system was kind of an attempt to show off the new leadership's competence but it backfired spectacularly. The opposition is now demanding Daboczy's removal from BKK due to the scandal.
BTW, when David Vitezy was sacked from BKK, the Port Authority of New York reportedly tried to woo him over to advise on future plans for public transport development in the skyscraper city. He declined to emigrate, probably the mistake of his life, as ever since he has been given mere "desk by the window" roles in Hungary. I'd say if he'd left for USA, maybe in 15 years he could have been properly groomed in America and come back as a potential future PM of Hungary. That, provided the russians don't conquer our country again in the meanwhile...
To use the restaurant analogy, it would be cool if the waitress accepted any price I give her for the meal, but it would probably be shoddy business. Oh, it wasn't normal operating procedure? The waitress accepted it, but now I am being accused of hacking the waitress. How about training her properly to not accept everything the client talks her?
Jumpstart the tartan drive.