Samsung Galaxy Note 4 Batteries Are Being Recalled For Overheating Risk (theverge.com)

According to The Verge, over 10,000 batteries for the Galaxy Note 4 are being recalled for risk of overheating that could lead to burns or fires. Given last year's Note 7 fiasco, this recall sure doesn't sound good. It is, however, far more limited than the Note 7 recall and doesn't appear to be Samsung's fault. The Verge reports: Only phones refurbished through AT&T's insurance program and handled by FedEx Supply Chain are impacted by the recall. Some of the refurbished phones apparently ended up with "counterfeit" batteries that include anomalies that could make them overheat. Fortunately, the Note 4 has a replaceable battery, so this recall isn't as big of a deal. Owners can just buy a new battery to use in their phone until the recall is taken care of. FedEx is currently sending out replacement batteries as well as boxes for returning the recalled phones. "FedEx Supply Chain is conducting this recall of non-genuine Samsung batteries as some of them are counterfeit," the spokesperson said. "The refurbishment program was managed by FedEx Supply Chain and operated independently of Samsung. Any affected owners should contact FedEx Supply Chain at 1-800-338-0163 or go online at www.exchangemybattery.com for more information." There's only been one report of a phone overheating and no damage to people or property because of it.

Comments

+1 for removable batteries

[wardrich86]

No idea why manufacturers are so gung-ho on sealing the battery into the device. The Note 7 recall would have been far cheaper if users could have just removed the battery...

Re:Samsung should use this

[jellomizer]

Also as this is showing, people will try to cheap out when getting a replacement battery, Thus having a situation where their product is dangerous. While they may not be legally liable, they get bad press when the article says Samsung galaxy note overheating and burning people. A non replaceable battery reduces the chance that people will cheap out and make their product dangerous.

I recall some stories blaming Apple for their phone catching on fire, while the user was found to use some cheap 3rd party charger that more or less just connected the USB cable directly to the AC house power socket.