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'Amazon Effect' Hits Retailers Around the Globe (axios.com)

From a report: U.S. stores have been closing at a faster rate in 2017 than at any time since the recession, an American phenomenon being dubbed "retail apocalypse." Though this has so-far been largely a worry for U.S. retailers, the Wall Street Journal reports that investors in Europe are worried that it is now spreading abroad.

21 of 133 comments (clear)

  1. Amazon is part of it... by houstonbofh · · Score: 5, Insightful

    But hiring the cheapest and most clueless idiot to staff your stores is a big part as well. If brick and mortar wants to compete, they have to add value over amazon. A person that can actually answer questions is a big step in that direction.

    1. Re: Amazon is part of it... by kurkosdr · · Score: 3, Insightful

      Still not convinced. I don't need some employees opinion when I can have reviews from a multitude of sites literally at my fingertips.

    2. Re:Amazon is part of it... by Anonymous Coward · · Score: 2, Funny

      I blame Al Gore.

    3. Re:Amazon is part of it... by sit1963nz · · Score: 4, Informative

      That may help a little, however I know a lot of people will use the knowledge of the local store to find out about a product (or even try it on in the case of clothes) and then buy online because it saves them money. Hell in some cases I can buy stuff from overseas and get it faster than buying local.

    4. Re:Amazon is part of it... by dddux · · Score: 2

      I don't need anybody to sell me anything. I come to the store to buy a thing that I like. All I need is someone to give it to me and take my money. I actually find people giving me advices rather annoying since I usually spend days researching about the thing I want to buy.

      --
      "It is no measure of health to be well adjusted to a profoundly sick society." - Jiddu Krishnamurti
    5. Re: Amazon is part of it... by Anonymous Coward · · Score: 4, Insightful

      Even if you can't trust the majority of them? Most 'reviews' these days are either straight-up astroturfing, the bias of personal taste that may or may not match your own, or knee-jerk reactions from people often as uninformed as those you are castigating. The review culture is utterly useless.

    6. Re: Amazon is part of it... by ShanghaiBill · · Score: 4, Insightful

      Agreed. Why would I ever ask a store employee for a product recommendation? They aren't going to know more about the quality of the products just because they stock the shelf.

      I buy retail because:
      1. I need it now.
      2. I want something fresh (produce, dairy, bakery)
      3. Retail is cheaper for many common products.

      My local Walmart hires people that can barely speak English. One of their employees is in a wheelchair. Two of them appear to have Downs Syndrome. Yet Walmart gives these people meaningful employment, while keeping prices low. Win win. The dumbest thing they could do is raise prices so they can hire "smarter" employees.

    7. Re:Amazon is part of it... by GuB-42 · · Score: 2

      I don't need anybody to sell me anything. I come to the store to buy a thing that I like. All I need is someone to give it to me and take my money. I actually find people giving me advices rather annoying since I usually spend days researching about the thing I want to buy.

      You are the exception rather than the rule.
      And the reason you are doing this research is probably because you don't trust salesmen. Wouldn't it be better if you actually had a competent guy, pointing you directly to the right product, saving you all that time?
      And while I am also the kind of guy who spend days researching before buying, sometimes, it is easy to get lost in details. A competent seller advice can bring you back to earth. It happened to me several times.

    8. Re: Amazon is part of it... by houstonbofh · · Score: 2

      Or they do not stock the niche items. Home Depot is really bad about this. They do not stock ANY long hammer drill bits. But they can order one... Well so can I.

    9. Re: Amazon is part of it... by Opportunist · · Score: 2, Insightful

      Yes, because the information from someone who probably gets commission on crap he sells you is more reliable.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    10. Re: Amazon is part of it... by rtb61 · · Score: 2

      Speaking of lies, do you think, maybe, just maybe mind you, the collapse of middle class incomes and jobs, just might have something possibly to do with it. Democrats and Republicans funnelling money from the middle class and working class, to the 1% might cause problems with stores that sell to the middle and working class ie less customers with less money. Why are they blaming Amazon, misdirection, and people are buying into it. I go to click and mortar to buy now and get service but only because I can afford it.

      --
      Chaos - everything, everywhere, everywhen
    11. Re:Amazon is part of it... by tlhIngan · · Score: 2

      Online vendors should negotiate with local retailers to be their window displays and prescriptors instead of making them paying in advance for their goods and then letting them figure how they'll cover the fix-ups, cost of business, decent profits, etc. But they won't: in the short term, they already work as displays; in the long run, of course, they'll fold and vendors probably will end up with less overall sales and quality will be hurt (when you sell based on photographs and astroturfing, there's no incentive to produce high quality items) but, who worries about tomorrow?

        Actually, it's already happening. You probably won't notice it but a lot of stores do just this - the store inventory is not actually owned by the store, but is consigned by the manufacturer. It's called "vendor managed inventory" - the store gets a box of stuff, and by contract must display that box of stuff in a rack of a certain size.

      The best known example is Best Buy. If you wonder why there can be racks and racks of empty shelves, it's because Best Buy is contractually obligated to have that many racks for the vendor (e.g., Sony, Microsoft, Nintendo). It's up to the vendor to manage those racks - and yes, you get gigantic WTFs like an empty rack for the PS Vita - but the contract said there had to be a rack for PS Vita, even though Sony doesn't ship Best Buy any Vita stuff.

      It's also why Best Buy can match Amazon pricing among others - you are not technically Best Buy's customer - the vendor is. If the vendor is selling it cheaper online, so be it - Best Buy isn't paid to move the merchandise, they're paid to display it.

      Oh and of course, Best Buy can sell warranties and all that to make a few extra bucks on the side, plus serve as a nice easy return depot for unwanted purchases as it's all charged to the vendor in the end.

  2. Re: by kurkosdr · · Score: 2

    I used to visit retail shops, before I realised Amazon is cheaper and I don't have to carry stuff inside buses and underground trains.

  3. Re:Which US stores are closing? by Ironman126 · · Score: 2

    I really think it comes down to what you are buying. I buy clothes, household goods, office supplies, etc. from B&M because it's way more convenient than waiting to get what I need from an online retailer. But specialty items? Yes, I could probably track down really specific items, but it might take me a week of calling around and there's no guarantee that I'll actually find what I'm looking for.

  4. Re: Amazon: ready to sell you down the river by alvinrod · · Score: 2, Insightful

    None of this is really new. Over 100 years ago local general stores were losing business to Sears Roebuck or Wards who had much the same idea of delivering product to customers only they used magazine catalogs instead of webpages.

    Somehow the world and economy survived and improved greatly on the whole. You forget that people who save money buying through Amazon instead of at a mall now have additional money to spend into the local economy.

    In another century Amazon will be supplanted by something else. Probably local businesses that can 3D print or otherwise fabricate custom goods for consumers.

  5. Amp experience by citylivin · · Score: 4, Funny

    Needed to replace a QSC amp. Found it on amazon with 2 day shipping for free (thing weighs like 30lbs...). Decided i felt sorry for our local AV place so i called them up and asked them the price. Was about $50 more plus some small amount for shipping. Told them about amazon and offered them to price match it, which they did.

    2 weeks later and i was still waiting for the part. They said their supplier had a delay. Finally 3 weeks later the amp arrived. No apologies or anything from the local guys (likely not their fault, but still...)

    So next time I won't even bother getting them to quote and price match. Amazon's distribution chain in canada is blowing everyone away right now.

    --
    As a potential lottery winner, I totally support tax cuts for the wealthy
  6. Re:Amazon: ready to sell you down the river by ShanghaiBill · · Score: 3, Interesting

    Ionly make their own local economies wither

    Nonsense. Retail jobs are unproductive and create no additional goods or services. The elimination of these jobs is good for the economy, since it frees up labor for productive work. Rising productivity not only raises living standards, it is the only thing that raises living standards. The common belief that it is a "bad thing" is ridiculous.

    Go visit a 3rd world country. You will see thousands of people sitting behind tables, or with some goods laid out on a blanket by the side of the road. In poor countries, far more people work in dead end retail jobs. So why aren't they rich if they are working so many hours?

  7. The "retail apocalypse" isn't Amazon's fault by JohnFen · · Score: 4, Insightful

    Major retail stores have been giving a horrible experience and value proposition for longer than Amazon has existed. The difference is that before Amazon came around, there wasn't really any alternative.

    I do shop at some retail stores that actually give value and don't present a terrible experience. They tend to be small, sole proprietorships rather than chains. If they don't have what I need, then I go online.

    Interestingly, at least in my neck of the woods, those small shops are doing pretty well. It's the larger retailers that are closing. It seems to me they brought it on themselves.

  8. Sell Me What I WANT! by darkain · · Score: 4, Insightful

    I'm absolutely sick and tired of walking into a physical local store location with cash in hand... only for them to not even stock what I'm looking to purchase. And thus, I return home, order online, and have it in a few days. This isn't a once or twice thing, but an often enough occurrence that I've honestly stopped shopping locally entirely except for groceries.

    Its as simple as this: I can't buy what you don't have!

    1. Re:Sell Me What I WANT! by Xyrus · · Score: 2

      True. Even in home improvement stores like Lowe's. You go to their website and you see a wide variety of products, styles, etc. Then you filter on what's available local to you and it's maybe a couple of products, and usually the crappier ones. And if I'm going to be ordering online anyway, I'm probably going to head over to Amazon to see what they have.

      --
      ~X~
  9. Waiting for Amazon used. by WolfgangVL · · Score: 4, Interesting

    Once Amazon second-hand, or Amazon-thrift, or whatever they eventually choose to call it hit the net, it's over for retail.

    I shop in pawn-shops, thrift-stores and craigslist more than ANYTHING else. It's not that I'm broke, I'm just not paying 3x prices for the new plastic smell.

    Pawn-shop guys are friendly in a no-bullshit kind of way. No fake smiles, you can actually talk down the prices, most of the time they own the joint, and they don't work on commission. Craigslist usually means a 5 dollar cup of coffee but is worth it most f the time, I've yet to get burned, and you can't beat the price of cloths at a thrift store. I'm wearing a $250.00 leather jacket I picked up for 20 bucks.. I don't care if somebody died in it.

    My prime membership pays for itself every Christmas though. Usually with a single gift+free gift wrapping for the girls... they love that shit. Prime has products with free shipping for cheaper than the manufacturer charges +shipping. We actually use the prime video with the firestick too, so that's a plus.

    Retail is doomed.

    Last time I was at wal-mart was to buy my son a prepaid game card. The cops wrestled a spun out junkie to the ground right in front of the entryway on our way in, and some asshole rear ended my pickup while parked in the parking lot.

    --
    You are being ripped off every second of every day, so that advertisers can help rip you off even more tomorrow.