'Amazon Effect' Hits Retailers Around the Globe (axios.com)
From a report: U.S. stores have been closing at a faster rate in 2017 than at any time since the recession, an American phenomenon being dubbed "retail apocalypse." Though this has so-far been largely a worry for U.S. retailers, the Wall Street Journal reports that investors in Europe are worried that it is now spreading abroad.
But hiring the cheapest and most clueless idiot to staff your stores is a big part as well. If brick and mortar wants to compete, they have to add value over amazon. A person that can actually answer questions is a big step in that direction.