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Cord-Cutters Drive Cable TV Subscribers to a 17-Year Low (houstonchronicle.com)

An anonymous reader quotes the Washington Post: On Wednesday, AT&T told regulators that it expects to finish the quarter with about 90,000 fewer TV subscribers than it began with. AT&T blamed a number of issues, including hurricane damage to infrastructure, rising credit standards and competition from rivals. The report also shows AT&T lost more traditional TV customers than it gained back through its online video app, DirecTV Now. And analysts are suggesting that that's evidence that cord-cutting is the main culprit... "DirecTV, like all of its cable peers, is suffering from the ravages of cord-cutting," said industry analyst Craig Moffett in a research note this week. Moffett added that while nobody expected AT&T's pay-TV numbers to look good, hardly anyone could have predicted they would look "this bad."

The outlook doesn't look much healthier for the rest of the television industry. Over the past year, cable and satellite firms have collectively lost nearly 3 million customers, according to estimates by market analysts at SNL Kagan and New Street Research. The number of households with traditional TV service is hovering at about the level it was in 2000, according to New Street's Jonathan Chaplin, in a study last week. Other analysts predict that, after factoring in AT&T's newly disclosed losses, the industry will have lost 1 million traditional TV subscribers by the end of this quarter.

9 of 201 comments (clear)

  1. Spectrum (old TWC) straw vs. camel's back by turkeydance · · Score: 5, Informative

    last bill was 41% over last year's same month, same service, same channels. as i said, last bill.

    1. Re:Spectrum (old TWC) straw vs. camel's back by misnohmer · · Score: 5, Interesting

      Exactly this. All cable companies I've ever been with rely on raising rates pennies at a time, but it adds up over a year or more. Some moron at Comcast gets a bonus because he made them money by raising everyone's rate by a quarter - the only way the cable company seems to be able to increase their revenue nowadays. I don't mean the promotional rates expiring, that I fully understand. I mean the prices they claim to be fixed for 1 or 2 years, yet the bill keeps on going up $0.50 to $2.00 every month. They blame it on raising fees, taxes, etc. I once questioned how one of the taxes on my bill went from $0.25 to $0.54, they claimed taxes have more than doubled but could not tell me what tax exactly that was so I could follow up with local government to confirm. Total BS. I had Comcast twice in our current residence, the first time they kept raising the rates, I would call threaten to cancel, they would give me some new "promotional rate" for next 6 months, then rate would climb every month. I got tired of having to call every 6 months to threaten, so I cut the service completely. Few years later, a sales guy came to the door to tell me how Comcast has chances, so he convinced me to sign up again for a fixed rate service for 2 years, I made sure in the comments he put down that if the bill goes up a penny, unless it is in fact verifiable tax increase, I will cancel. 6 moths later, I called him to say my bill went up $1. So he credited it back, next month it went up another $0.28. So I cancelled the service - done. I went back to HD antenna an internet for all of family content. It's not that I cannot afford it, we have 2 Tesla's in our garage, it's just that I despise doing business with dishonest companies.

  2. Yes, but so what? by seven+of+five · · Score: 4, Interesting

    Cable fees just as high as they ever were... where's the incentive to stay with cable?

  3. HAHA by XSportSeeker · · Score: 5, Informative

    Well, I dunno how things are there in the US, but if it's anything like Brazil (and I think it is), people should be celebrating on the streets.

    Cable TV companies are oligopolies, some of the biggest companies in the country, and they abused their position in every way possible. Price gouging, exploiting legal loopholes for shady tie-ins, bundling sales, chopping up consumer rights in every way possible, offering the worst costumer service imaginable, using aggressive marketing tactics and whatnot.

    And they constantly keep trying to change the rules and force the costumers to either pay more, or receive less, on lame justifications that they don't have enough money to upgrade their infrastructure, all the while posting record profits every year.

    A whole set of consumer laws in recent years were passed because of them, including anti spam/telemarketing call laws, the entire net neutrality debacle, a bunch of stuff regarding how call centers should work to attend their costumers, etc etc.

    Every year they come up to threaten yet another restringent rule that will kill connection for a significant portion of their users. As if they could re-write the contracts we agreed upon when signing up for the service.

    The more market share for cable TV shrinks, the better for everyone as I see it. It'll be better for people who likes their cable, as the companies will have to fight to keep them and give them better service, and more options for us who never cared about cable in the first place.

    I went over a decade having to pay for cable just because there was some shady bundling crap that made it cheaper to pay for the entire package rather than paying for Internet alone. The majority of the country are still stuck on this deal because they have no other options. Like I said, oligopolies. They will price fix, they will close deals behind curtains to dominate certain areas, they will exploit people as much as they can.

    Fortunately, I moved to a place where there's fiber Internet available... jumped at the opportunity as fast as I could, it's like I'm finally getting what I pay for. No more unexplained outages, a fair working connection for the price I pay (which is lower than if I had to pay for the cable TV/Internet bundle), good costumer service, and no lies on speed, throttling practices and data caps.

  4. Dear cable providers by OneHundredAndTen · · Score: 4, Insightful

    Start offering services a la carte, at a reasonable price, and many of us might consider signing up again. Persist in your ridiculous extortions tactics, whereby to watch a couple of channels that people are interested in they have to pay for dozens that only carry junk, and expect the rate of defections to increase. Your call.

  5. Cable is convenient! by Anonymous Coward · · Score: 5, Funny

    Cable is convenient!

    You can watch it on the box we approve, at the time we set, on the channel we set, at the resolution we set, on the box you pay to rent from us.

    Don't like it at that time, pay to record it, don't forget you pay to record the commercials too.

    Don't watch it in time, don't worry, rent the episode from us!

    Don't like the content in SD? Pay more for HD, with HD commercials!

    Don't like the channel, pay for the same channel, in HD, timeshifted, with timeshifted commercials!

    100 Channels of crap

    100 Channels of crap in HD!

    100 Channels of timeshifted crap!

    100 channels of timeshifted HD crap!

    10 Channels of sports, but what you want to watch is blacked out!

    10 Channels of radio, playing crap, and with commercials!

    10 Channels of shopping crap!

    Don't forget, we have tons of C-F grade movies, with lots of commercials, with the swearing cut out, and did we mention commercials?

    We rotate in 1-5 A-B grade movies, but they are the same movies, the C-F grade movies get constantly added! You can watch Overboard! as many times as you can stomach!

    All for a small monthly fee!

    -Cable box rental fee
    -Cable fee
    -Fee payment fee
    -FCC Fee
    -FCC Surcharge
    -FCC Levy
    -FCC Premium
    -Local Content Fee
    -Local Content Improvement Fee Premium

    Ditch netflix and their cheap boxes and sticks! Your good old clunky power-hungry cable box is where it's at!

  6. Cord cutting is not the reason. by 140Mandak262Jamuna · · Score: 4, Insightful
    Cord cutting is not the reason, it is merely the symptom.

    The cable companies are regulated utilities, granted monopoly in the areas they operation. They pushed through rate increase after rate increase, bundled useless channels, had abysmal customer service and all the arrogant entitlement attitude that comes with being a monopoly.

    All their infrastructure has already been paid for thanks to friendly regulators and relentless rate increases. They could have dropped their prices and made it impossible for the wireless companies to compete. They could have improved customer service. But no. They believed they are entitled to cash delivered to their coffers in fire hoses. They believed they had the customers by their balls and wanted to how hard the customers will scream and how hard they can squeeze.

    They can still fight back. Their infrastructure has been paid for, and it has much larger bandwidths than cell towers. They can compete if they wanted to compete.

    But they don't want to compete. Looks like.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  7. Re:specialized media delivery is obsolete by slack_justyb · · Score: 4, Insightful

    through generalized methods

    This is the thing that should get people moving and yet barely incites a reaction. The Internet is only a generalized method because of net neutrality. If that is gone, the Internet is no better than having cable TV or Sat TV, it just becomes a standard piece of hardware like a TV, but the TV itself is useless without content. The Internet works because content is equalized and it is equalized because it is all served the same way at the same rate without regard of the origin. I can't understand why American's are not marching with tiki torches in hand outside the FCC building, it literally boggles my mind.

  8. Re:NFL might lead to an acceleration by grasshoppa · · Score: 4, Insightful

    Offended might be the wrong word. What's actually happening is far worse ( for the NFL ).

    Let me ask you this: Why do people cheer for specific teams? Rosters change, coaches come and go, management and owners change. Hell, you can't even rely on a team to stay in the same city. When you come right down to it, people are fans of nothing more than a name. So how does that work? How does slavish devotion to a name result in very serious amounts of cash being extracted from fans?

    Tribalism. Humanity is, at it's core, tribal. Fans view these teams as "their tribe", which enables all the other behaviors that follow. And as long as that reality is maintained, the cash will continue to flow.

    Enter the protests; the protesting players are no longer a part of the tribe. They are shattering that reality. Without realizing it, fans are waking up to the fact that it's just a team name and one they can live without.

    So offended is probably the wrong word. If you offend a friend, you can apologize and everything is fine. The NFL protests, however, are creating a dynamic where the fans can't go back to being in the same tribe as their team's players. Even if the players profusely apologize ( which I doubt, given their recent remarks ), the fans will always have doubts, and those doubts will translate into a very serious loss of revenue.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!