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Why We Must Fight For the Right To Repair Our Electronics (ieee.org)

Kyle Wiens and Gay Gordon-Byrne explain via IEEE Spectrum how people in the United States can preserve their right to repair electronics, and why people must fight for the right in the first place. Here's an excerpt from their report: So how can people in the United States preserve their right to repair electronics? The answer is now apparent: through right-to-repair legislation enacted at the state level. Popular support on this issue has been clear since 2012, when 86 percent of the voters in Massachusetts endorsed a ballot initiative that would "[require] motor vehicle manufacturers to allow vehicle owners and independent repair facilities in Massachusetts to have access to the same vehicle diagnostic and repair information made available to the manufacturers' Massachusetts dealers and authorized repair facilities." Carmakers howled in protest, but after the law passed, they decided not to fight independent repair. Indeed, in January 2014 they entered into a national memorandum of understanding [PDF], voluntarily extending the terms of the Massachusetts law to the entire country. The commercial vehicle industry followed suit in October 2015. Now we need right-to-repair legislation for other kinds of equipment, too, particularly electronic equipment, which is the focus of "digital right to repair" initiatives in many states.

Similar to the Massachusetts legislation for automobiles, these digital-right-to-repair proposals would require manufacturers to provide access to service documentation, tools, firmware, and diagnostic programs. They also would require manufacturers to sell replacement parts to consumers and independent repair facilities at reasonable prices. The bills introduced this year in a dozen states have some variations. The ones in Kansas and Wyoming, for example, are limited to farm equipment. The one most likely to be adopted soon is in Massachusetts, which seeks to outlaw the monopoly on repair parts and information within the state. If it passes, electronics manufacturers will probably change their practices nationwide. Consumers would then have more choices when something breaks. The next time your smartphone screen cracks, your microwave oven gets busted, or your TV dies, you may be able to get it fixed quickly, affordably, and fairly. And you, not the manufacturer, would decide where your equipment is repaired: at home, with the manufacturer, or at a local repair shop that you trust.

13 of 224 comments (clear)

  1. Private property rights. by Anonymous Coward · · Score: 5, Insightful

    I bought it. Itâ(TM)s mine thatâ(TM)s the end of it. We shouldnâ(TM)t need new protections. How about 500 years of common law on property? Isnâ(TM)t that enough?

    1. Re:Private property rights. by EndlessNameless · · Score: 4, Insightful

      How about 500 years of common law on property? Isnâ(TM)t that enough?

      How do you repair a device when the manufacturer refuses to sell you replacement parts?

      What happens they refuse to disclose reset/pairing procedures for devices that require it, or disclose that information only to authorized shops under NDA?

      How do you diagnose a problem when the manufacturer refuses to supply documentation?

      Because none of those things are covered under common law. Sure, you can rip it open, but the ability to actually repair modern electronics requires at least a modicum of cooperation from the vendor.

      It's not like the good old days when you could replace a busted vacuum tube with another one off the shelf. Most devices have hardware modules that cannot be built by hand, so either you get them from the manufacturer or you don't fix the device. Manufacturers have shown an unwillingness to make things repairable, so we either suck it up or pass a law to make them do it.

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      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    2. Re:Private property rights. by CrimsonAvenger · · Score: 1, Insightful

      Your questions seem to reduce to "I have a Right to Repair my stuff, and HE has an OBLIGATION to help me do so".

      While the first clause is unarguable, the second is a bit iffy - are YOU obligated to help other people repair their stuff?

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      "I do not agree with what you say, but I will defend to the death your right to say it"
    3. Re: Private property rights. by Billly+Gates · · Score: 5, Insightful

      No but the battery on my $650 is about shot and the charging port is eroded. I don't want to pay another $700 because the battery is glued in!

      Fuck Apple for starting this trend as not one phone sold today made in the past year has a non glued in battery and ability to take it apart without breaking the screen.

      Imagine a car with a weirded shut hood? Need an oil change? That will be $10,000 for a new engine etc

    4. Re:Private property rights. by JD-1027 · · Score: 4, Insightful

      I might argue the more appropriate quote would be this:
      "I have a Right to Repair my stuff, and HE has an obligation to NOT HINDER me in do so"

      In many of these cases, they are putting extra things in place to make it difficult to track down and solve issues.

    5. Re:Private property rights. by EndlessNameless · · Score: 5, Insightful

      are YOU obligated to help other people repair their stuff?

      No one has to repair anything on their own time. In doing business, however, I am obligated to follow the laws of the nation(s) where I operate.

      We the people told American businesses they can't dump sludge in our rivers. We told them that they have to provide clear and honest information to investors. We make all kinds of rules because the country works better when corporations fucking behave themselves.

      We can tell them to post their service documents and make parts available if we damn well please.

      And we know they already have the documents and the supply of parts---their service departments need those things to function.

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      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  2. It is the American way by Opportunist · · Score: 5, Insightful

    If more people have access to the right tools and parts, more people can offer the service of repairing, thus increasing competition, enabling people with the skills and knowledge to do so to open a business and earn a living.

    Not allowing it would create monopolies that can dictate which and how many places offer the service, much like in a planned economy. That reeks of Communism!

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    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:It is the American way by 110010001000 · · Score: 3, Insightful

      Tech hasn't "moved fast" in the last 10 years. Those days are over.

  3. Fighting for the wrong Right. by geekmux · · Score: 5, Insightful

    Once autonomous vehicles become the norm, liability and legislation will work to prohibit owning the vehicle, due to the fear that consumers won't maintain the vehicles properly (software or hardware), putting others at high risk on the road. Car ownership will become obsolete.

    Electronics ownership is already becoming obsolete due to the general risk and liability of insecurity. Manufacturers won't offer more than 2-3 years to cover the hardware, and security updates usually stop by then as well. We already essentially lease smartphones these days, placating to some form of forced upgrade every other year due to anything from a lack of support to irreplaceable failing batteries that inevitably mandate replacement. Desktops were something you could actually turn a proverbial wrench on, but no one buys desktops anymore. Repairing portable electronics? Are you kidding me? Wafer-thin designs and sealed chassis aren't easy for anyone to try and work on these days. Often times, it's not even worth the effort.

    SaaS models are consuming our digital lives. We don't own DVDs or CDs anymore; we perpetually rent the ability to stream content. Same goes for many larger software suites that you now pay a monthly fee to simply maintain a usage license.

    It's not the Right to Repair we need to be fighting for. It's fighting to preserve the Right to Ownership and get the fuck away from everything in your life being consumed at the "bargain" rate of only $9.99 per month.

    1. Re:Fighting for the wrong Right. by geekmux · · Score: 4, Insightful

      Why own? Condominium: you take care of what's on the inside (HVAC, Water Heater, Appliances) you pay someone to maintain what's on the ouside Apartment: You pay someone to take care of everything Leased Car: You pay someone to take care of everything and turn it in after X months Lease Boat: You take it for the season and return it when you are done

      People lose jobs all the time. Happens every day. The end result is an inability to sustain this do-it-for-me leased life. Then what?

      Lease a car? Cars are not that fucking hard to maintain these days. Getting 150,000+ miles out of one has become the norm, not the exception. 10+ year lifespans are not uncommon, which means years of enjoying no car payment. Housing markets may rise and fall, and even crash at times, but one thing remains certain; owning a home outright means the shelter you need to sustain life cannot readily be taken from you.

      Not having perpetual monthly payments for everything also brings me to my next point; saving money for retirement. Not quite sure how you're going to afford to continue to pay everyone else for the luxury of renting all the shit they own when employment ends. Retirement is defined today as that point in your life where it becomes physically or mentally impossible to sustain a job. That's something you plan for, not ignore and assume it will somehow never happen to you.

      For 98% of people in the world ownership is a great big hassle.

      Why am I not surprised that 98% of the people in the world are that shortsighted and ignorant about the true value of ownership.

  4. The Beige Box PC Problem. by jellomizer · · Score: 1, Insightful

    I think this problem had occurred from the ability for people who tried to "Fix" their beige box PC's.

    During the 1990's we had a glut of generic PC's that hit the market, or you can get named brands that were just the same. These devices were given parts of various quality, and "Upgrades" to parts may not have been as dependable as the old part.

    So say in 1995 someone got a Brand new 486 Gateway 2000 computer. In 1997 they wanted to get a bigger drive, so they had replaced their quality drive with a Death Star drive, which fails often, this is messing up timing on the system so Windows is BSODing all the time. But because the drive in general is working, but is failing every so often, the user doesn't realize that his fix was the problem, and it must be those people at Gateway 2000 who sold you that POS Computer. So when you get your next computer you will switch to Dell or some other brand.

    Apple has a history of keeping its devices locked down and being fairly preventative towards do it yourself repairs. Now this means when your bring your Apple device to get fixed by certified repair places, they use the components that have been vetted correctly. That means the fix more often then not fixes the problem, and you keep the device for the rest of its expected life.

    So if I were to open up my iPhone, and replace the battery with a some cheap knockoff battery that happens to fit the form factor, which causes my phone to get on fire, It will get posted on Social Media and go viral about exploding iPhones and how dangerous they are. We had this problem a little while back when some people got a ripoff power brick that in essence just wired the AC current straight to the phone, Causing the phone to catch on fire. This went viral and caused problems for Apple until they found out the truth.

    In short, with social media, it is way to easy to spread hate, and fix it yourself, means you can screw up your device, thus make you feel justify spreading hate for the product that YOU had messed up.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  5. Re:This so-called "right" is bullshit. by Pascoea · · Score: 5, Insightful

    It has been illustrated countless times through the years given unchecked power companies behave in ways contrary to any form of common good. A free market can not exist without regulations.

  6. Title is backwards by Solandri · · Score: 4, Insightful

    This is not about the right to repair our electronics. We already have the right to do whatever we want with stuff we own, including trashing it, burning it, running over it with a car, and - yes if you want to - fixing it or modifying it.

    This is about the hypothetical "right" of manufacturers to mess around with and disable stuff they made after they've sold it to you. Because you're not using your equipment the way they want you to. Saying this is about our right to repair implies that manufacturers have this right to meddle with stuff they don't own, when they clearly don't.