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Technology Invading Nearly All US Jobs, Even Lower Skilled, Study Finds (reuters.com)

An anonymous reader shares a Reuters report: Forget robots. The real transformation taking place in nearly every workplace is the invasion of digital tools. The use of digital tools has increased, often dramatically, in 517 of 545 occupations since 2002, with a striking uptick in many lower-skilled occupations, according to a study released Wednesday by the Brookings Institution, a Washington think tank. The report underscores the growing need for workers of all types to gain digital skills and explains why many employers say they struggle to fill jobs, including many that in the past required few digital skills. There is anxiety about automation displacing workers and in many cases, new digital tools allow one worker to do work previously done by several. Those 545 occupations reflect 90 percent of all jobs in the economy. The report found that jobs with greater digital content tend to pay more and are increasingly concentrated in traditional high-tech centers like Silicon Valley, Seattle and Austin, Texas.

34 of 139 comments (clear)

  1. That's the point by bluefoxlucid · · Score: 5, Insightful

    Around 1920, wooden shipping pallets cut down about 83% of the labor involved in shipping: what took a crew three 16-hour days to load and unload now took four hours. It became efficient to stack goods, wrap them, then transfer them on the truck to go to a port, then the ship, destination dock, back onto truck, warehouse, truck, distribution center, truck, retail center. They might unpalletize, rearrange, and palletize to go to retail so as to tailor from bulk stock to store-specific need.

    A piece of wood.

    Ikea has changed the shape of one of their mugs twice so as to nearly triple the number they can ship on a truck--cutting out 2/3 of the labor of shipping them.

    This is what technology is. When someone says "automation", imagine a wooden shipping pallet. When they say, "It's coming for unskilled jobs!", imagine a dock worker. When they say, "It's coming for smart people's jobs this time!", imagine being a charge authorizor in American Express in 1988 (Authorizor's Assistant), or an accountant, or a market trader (look at all the automatic charting software). When they say, "It's coming for everyone's jobs this time!", look at pneumatic power tools and digital computers.

    That's right: it's always coming for everyone's jobs.

    1. Re:That's the point by XxtraLarGe · · Score: 3, Informative

      That's right: it's always coming for everyone's jobs.

      Thanks for injecting some common sense into the typical "Technology is replacing workers!" hysteria. Technology introduces efficiency, and helps to reduce cost. Reduced cost usually translates to reduces prices as well, and increased demand. The classic example is the straight pin. A pin factory used to be able to make 5,000 pins a day. When automation was introduced, they were able to create about 70,000 pins per day. Prices dropped, demand increased and the net effect was more people working in the pin industry.

      --
      Taking guns away from the 99% gives the 1% 100% of the power.
    2. Re:That's the point by geekmux · · Score: 2, Insightful

      That's right: it's always coming for everyone's jobs.

      No, not quite.

      A piece of wood did not displace 90% of the workforce.

      All of the Authorizors Assistants, Accountants, and Market Traders in the world do not affect 90% of all jobs in the economy.

      THAT is the key difference when trying to compare the disruptors of yesteryear to what lies ahead.

      Next-gent automation is not just targeting the lowly unskilled worker we dismissed with the 100-year old "go get an education" mantra. Automation and good-enough AI is looking to replace highly-skilled and educated jobs.

      This story may sound redundant, but it's rather necessary, since most people still don't get it, and hold on to some bullshit It'll-never-happen-to-me mentality.

      When someone says automation, think massive impact.

    3. Re:That's the point by peragrin · · Score: 2

      Very true.

      I look at it this way. 30 years ago running a company with 5-6 people was difficult and you could reach a few thousand customers.

      Or a company of 20 people had an office staff of 5 for accounting, billing and invoicing.

      Now you can run a multi millio. Dollar company well products across the globe.

      Now that office staff can be 2-3 people and still be effective.

      Computers are great at doing the same task endlessly. Which drives humans crazy.

      At work there is one report. 6 years ago it took an hour to assemble, craft, and edit. A bit of excel some standardized outputting. That same takes 5 minutes. Most of that is saving and uploading to the internet

      --
      i thought once I was found, but it was only a dream.
    4. Re:That's the point by Rick+Schumann · · Score: 3, Interesting

      *nodding* The whole point of tools is to be useful and helpful to humans doing work. All of these things of which you speak are tools, and for the most part all of the things they're talking about under the general heading of "it's coming to take our jobs!" are also just tools. Unfortunately, 'feel-good fluff pieces' don't get ratings for news programs, or hits to news websites (I'd say 'doesn't sell newspapers' but we apparently don't have enough of those anymore to matter), so it's always the extreme, the shocking, and the awful; as a general mnemonic, let's just all all the above (and whatever else fits in the category) $CLICKBAIT, shall we? That's right, we've all been baited, and too many people are falling for it.

    5. Re:That's the point by geekmux · · Score: 2

      A piece of wood did not displace 90% of the workforce.

      Neither will this, it's a load of hyperbole. I bet that in the 80s you'd make the case that 90% of all occupations were somehow affected by PCs. And in the dotcom boom that 90% of the economy was affected by the Internet. Computers are great for solving problems, but a vast numbers of jobs involve a lot of figuring out what the problem actually is. I've no doubt that you can build an electrician-bot to do to the actual wiring, can it talk to the customer and figure out what he wants and needs?

      Since when does the electrician talk to the customer? They're told what to install, by the foreman or GC. Much like an electrician-bot will, thus replacing thousands of human workers. And soon, the foreman or GC will be replaced in favor of click-to-order designs, with no need for a human to be involved.

      Why do people hire interior decorators when they got a zillion choices on Amazon? I'd love to see an AI try to figure out what my business users want, it'd probably short circuit and they'd ask if there's not some cheap Indian outsourcing company we could use instead.

      If you're running a business on the internet and not using analytics at this point, you're probably doing it wrong. You're probably already using Google. Or Amazon. Or some other data miner that provides useful analytics to help drive your business. That used to be a human doing that analysis. Not anymore.

      Maybe I wouldn't actually be writing code anymore, but I think a human-AI translator is a pretty lasting profession. Pretty sure doctors and nurses will be around in 100 years, even if they got exoskeletons and tele-presence.

      100 years ago very few people were driving around in a vehicle powered by internal combustion. We had barely gotten off the ground with flying. We hadn't even figured out how good penicillin really was in combating disease. We've done a fucking lot in the last 100 years. One would be foolish and stupid to even try and predict the next 100 years. If you would have spouted off about landing on the moon in a few decades back in 1917, you would be hauled off to the insane asylum.

      Yeah if you imagine far enough into the future maybe we'll have an auto-doc or the EMT from Voyager or the cure-all machine from Elysium but... fantasy. There will be jobs for humans and if we really start running short make some draconian anti-overtime laws so they'll have to spread them thin like say +100% bonus pay past 30 hrs/week. That way there'll probably be some work for everyone...

      My previous comments highlight our inability to predict the future. You cannot even imagine where we will be in the next few decades. 20 years ago the majority of society were still using modems to dial up to the internet, and no one would have predicted 1Gb speeds over fiber in your home within the next two decades. And yet, here we are.

      Humans think they can predict the future, but have proven time and time again that they actually suck at it. You are no exception. Your "future" is closer than you could ever imagine. And the impact will be as unpredictable.

  2. Not a story by sjbe · · Score: 2

    There is anxiety about automation displacing workers and in many cases, new digital tools allow one worker to do work previously done by several.

    We are a species of tool makers. That is what tools do - they multiply our productivity. It's what tools have ALWAYS done. This is nothing new, especially since the industrial revolution. You WANT tools that multiply the productivity of people especially in a place like America which has 1/4 the population of China. Those tools (even for low skill workers) are what allow us to enjoy the high wages and standard of living we have. Don't like it? Too bad. The status quo is not an option and you don't want it to be either. If we go backwards that would be a problem FAR worse than any displacement of portions of the workforce that have been made redundant by technology.

  3. Productivity by Kohath · · Score: 2, Funny

    This (plus AI, Uber, and less regulation) are how we’re going to get the economy out of the decades-long productivity slump. More economic output per hour worked is always good.

    1. Re:Productivity by Anonymous Coward · · Score: 2

      Good news, peon. Productivity has improved to the point where the economy doesn't need you. Have fun trying to earn a living when you own zero capital and you work zero hours. You die now.

    2. Re:Productivity by Joe_Dragon · · Score: 2

      no the jail / prison will cover up at a cost to the state of about 30K-40K+ year.

  4. Not compatible with our current economy by ErichTheRed · · Score: 4, Informative

    Forget about the automation itself -- if there is a sudden massive drop in employment then the economy as a whole is toast. In the developed world, the entire economy is based around the idea that people sell their labor for money, which is then used to buy goods produced by people working for money. Even the Great Depression had unemployment numbers in the 25% range -- that was a mess and automation is poised to put way more people out of work. Deindustrialization has been devastating to parts of the US and Europe, but it's been slow-ish. The next wave of job removal is not just multiple times faster, but affects more of the economy as well. And this time, it doesn't matter how educated you are...doctors and lawyers will only be able to keep their jobs because they have professional organizations that will never allow them to be unemployed. What about everyone else?

    I think that if you want to keep the status quo, you're going to have to figure out a way to keep giving money to people via a variety of means. Either you go the basic income route and make work an add-on to the essentials, or you establish a New Deal era program to provide an employer of last resort, or a combination of the two.

    A personal example I would like to cite is drawn from my experience doing IT work in large organizations. Even with companies pushing to offshore and outsource everything, there are still tons of full time employees drawing decent salaries doing work that is basically a shell script plus knowledge of organizational politics. What worries me is that we're still pumping out tons of college graduates every year who are going to be expecting a job like this. I got a science degree, but hung out with tons of people in various soft subject degrees in college. Those people did the bare minimum level of work and just showed up to group interviews for large companies their senior year. Those big companies gave them some kind of random entry level job with a career path that might make them managers, directors and VPs someday. If companies don't need tons of C-student psychology or business majors, then the educational system breaks down too.

    1. Re:Not compatible with our current economy by Anonymous Coward · · Score: 2, Interesting

      Henry George provided the solution to this over a century ago. Land Value Tax + Citizen's Dividend.

      An economy based on trading labor for capital while ignoring the role of land is unsustainable when labor is just an abstraction for energy.

  5. Work is always changing. by TiggertheMad · · Score: 2

    Well stated.

    Moreover, as soon as you can do the work in half the time, you get handed double the workload. People see work as going away and becoming scarce but in reality there is more work being undertaken as we become more efficient at it. To expand on the parent post, once we figure out how to ship packages more efficiently, we now have time to track each package as it travels, something that would have been impossible 100 years ago. Once that is fully automated with zero human involvement, there will be some other type of work undertaken that was previously thought impossible.

    There is always more worthwhile work to do, automation and technology just changes the nature of the work.

    --

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    1. Re:Work is always changing. by drinkypoo · · Score: 2, Insightful

      People see work as going away and becoming scarce but in reality there is more work being undertaken as we become more efficient at it.

      As we are operating today, that is not a feature. As long as we are using extractive and/or polluting methods to feed, clothe, transport, and entertain ourselves, the more work we do, the more rapidly we usher on our demise.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:Work is always changing. by drinkypoo · · Score: 2

      We eat food out of home much more because food is cheaper

      Food prices have jumped significantly in the last decade.

      Clothing is cheaper, utilities are cheaper.

      What? They aren't, either. Energy costs have gone up and we have reached peak cotton and clothing costs have gone up as well, unless you have switched to inferior nasty plastic crap.

      Our paychecks are bigger, and the median income has grown faster than expenditure on the same necessities

      Wait, what? The minimum wage hasn't kept up with inflation in decades.

      I want to move toward a 32-hour work week by taking some of that productivity and converting it to free time. As we grow our efficiency, we trim the work week down a bit.

      Well, the people who own everything think that's a shitty idea. They'd rather pocket the money, and you can go fuck yourself, and so can I, and everyone else too. And in fact, this is precisely what's happening. They are getting a bigger and bigger share of the profit, and we're getting a smaller one.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  6. Re:Fight for $15? More like adios, muchachos by ErichTheRed · · Score: 2, Insightful

    I'm not sure i agree with that. First, any business who can't afford to pay an employee $15 an hour shouldn't be hiring employees...let the owner do all the work if they don't want to cut into their profits. Second, outside of the technology bubble live millions of people exactly like you describe. Don't forget that IQ is normally distributed and even people with potential for intelligence grow up in some really crappy circumstances that interfere with their ability to succeed.

    Seriously, low-end employers make enough to pay a decent minimum wage. A pizza place can charge $15 for a single pizza and makes hundreds a day. McDonald's takes in tons of money every day and only a fraction of that goes out as labor costs.

  7. Re:Digital Tool? by drinkypoo · · Score: 4, Insightful

    And as soon as the robots get good at rapidly doing the fine positioning, that guy is going to be out of a job. Right now the robots do almost all the work, and the humans assist them. They're literally just lining things up for the robots that do the actual work. How much longer do people imagine those jobs will be necessary?

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  8. Re:Digital Tool? by ClickOnThis · · Score: 2

    What is a digital tool? Are they talking about computer-controlled equipment?

    Look at your hand. That's a digital tool.

    --
    If it weren't for deadlines, nothing would be late.
  9. Re:Umm...duh? by Anon-Admin · · Score: 4, Insightful

    What store do you shop at? The ones around here tend to go along these lines.

    Tap "Start" and then tap "I dont have a store card", tap "I do not want to sign up for a store card", tap "I do not want to give money to XXX Charity", tap "produce", search through the produce screen tell you find bananas, tap "bananas", Put bananas on the scales, system gets weight and tells you to bag the bananas, place bananas in the bag and the system alerts "Extra item in bag please remove the item.", you take the bananas out of the bag and the system tells you to bag the bananas, place them back in the bag and the system alerts "Extra item in bag please remove the item.", get attendent over to tell the machine it is wrong, select "Finish and pay", tap "Use card", system instructs you to use the card reader, swipe card (sometimes multiple times for it to read), tap "Yes $xx.xx is correct", tap "I dont have a store card", tap "I do not want to sign up for a store card", tap "I do not want to give money to XXX Charity", System prints a receipt, Attendant checks your bag to make sure you did not put anything in it that you did not pay for, you go home.

  10. Re:Fight for $15? More like adios, muchachos by Gilgaron · · Score: 2

    I may be misremembering from when I was in school, but I recall that labor was the biggest cost at the fast food places I worked. The food itself was about a dime per meal, and most of the cost of a drink was the paper cup. It could go upside down pretty quickly if there was a big sports game on and foot traffic dried up during what was normally a rush.

  11. Re:Digital Tool? by avandesande · · Score: 3, Funny

    Tightening bolts sounds boring- he would have much more fun as web developer!

    --
    love is just extroverted narcissism
  12. Re:In other news by gfxguy · · Score: 2

    And, sadly, most people don't understand that corporate taxes are taxes on YOU, not the companies. The CBO says corporate taxes mostly affect the employees of that company; but corporate taxes are part of doing business, and thus passed onto their customers. Even if the customers are other businesses, those costs all eventually get passed down to retail. Period. But if it makes you feel better, keep complaining.

    I wouldn't argue that cutting it necessarily helps job creation, only time will tell if that would really happen, but if you don't think companies compete on prices (*), and that prices would come down through competition (and you realize a lot of products have razor thin margins already - because of competition), then tell me what you're smoking.

    (*) yes, some companies do things like collude and do other anti-competitive things, but that's already illegal.

    --
    Stupid sexy Flanders.
  13. Re:Fight for $15? More like adios, muchachos by Waffle+Iron · · Score: 4, Informative

    When I worked at McDonald's four decades ago, minimum wage was very close to $15 in today's dollars, adjusted for inflation.

    They also had more workers at the average store than today because almost every process was 100% manual (they even had the cashiers scribble out totals and tax by hand arithmetic for some reason, even though cash registers had been able to do that for about a century).

    Somehow, McDonald's managed to survive. (I'd bet that getting real cash registers had more to do with McDonald's subsequent success than lowering workers' wages.)

  14. You're referring to new jobs by rsilvergun · · Score: 3, Interesting

    That get created as a result of automation and technological improvement. Yes, that happens, but the last time it did was after the industrial revolution. 80 years after it. It took that long for tech to catch up and employ the people put out of work. We had 80 years of social strife and rampant poverty in the meantime. They called it the guilded age. It lead to to world wars.

    --
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  15. Re:Fight for $15? More like adios, muchachos by Anonymous Coward · · Score: 3, Informative

    The price of the actual food is generally around 30% of the menu price.

  16. Re:In other news by gfxguy · · Score: 2

    As I said, even the CBO stated the primary loser in corporate income taxes are the employees. Taxes are an expense of running business; companies get their money from their customers. Q.E.D.

    --
    Stupid sexy Flanders.
  17. Re:Digital Tool? by thinkwaitfast · · Score: 2

    Robots are already good at fine precision. STEMs can position within nanometers

  18. Re:Fight for $15? More like adios, muchachos by cyberchondriac · · Score: 3, Insightful

    Why not?? Not every job is supposed to be one you can live off of. Low wage jobs are often a way to break into the labor force and gain some experience, perfect for kids and students.
    Trying running your own small business, I think your attitude would change quickly, once you see how labor costs stack up quickly, but have to deal with responsibility of handling x number of customers, managing inventory, managing the books.. one person can only do so much; then there's paying lease, heat, electricity, water/sewer, worker's comp, business tax, inventory tax, etc..
    It's especially hard for small businesses because many of the federal regulations that are no financial obstacle for MegaCorp are quite difficult for Ma and Pa Corner Store. On top of that, because they tend to be smaller, when they order wholesale, they don't get the quantity discounts that MegaCorp gets.

    --

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  19. Re:Fight for $15? More like adios, muchachos by VeryFluffyBunny · · Score: 2

    Oh, so McDonald's isn't exploiting its workers for profit, it's doing it to teach precarious workers what it feels like to be exploited and give them valuable experience and skills in that. How generous of them! BTW, the vast majority of McDonald's workers are single parents and college dropouts with crippling debt who can't find a better job. How's this 'experience' supposed to help them find 'a job they can live off of'?

    --
    Debate is a form of harassment. Do not question my truth.
  20. Is this good or bad for the bottom 16%? by blindseer · · Score: 2

    I saw an interview with Dr. Jordan Peterson discussing the employment of people based on their intelligence and personality. Jordan Peterson is a Canadian clinical psychologist, university professor and researcher, and more recently a speaker on social norms because of his stance on some Canadian "hate speech" laws. I suspect many readers of Slashdot has heard of this man.

    The interview went into some detail on that there is a portion of the population that have been finding harder and harder to get a job. This 16% of the population have an IQ of 85 or lower. By definition we will always have 16% of the population below 85 because we define an IQ of 100 as average, but what an IQ means in intellectual capacity can shift in time as the average of the intelligence of the population shifts.

    The reason these people find getting, and keeping, a job difficult is that the jobs we have rely more and more on being able to handle complex information. People don't pick cotton by hand any more, for example. Even flipping burgers means being able to read orders, manage numbers, and interface with electronic timers and intercoms. Dr. Petersen related his experience with trying to get people with an IQ of 85 to manage living on their own. Just being able to manage a budget, pay bills, and so forth, can be a problem for such people. Will increasing automation make life easier for these people or more difficult in time?

    Shortly after seeing that interview I was listening to the radio where there was some group, a government office of some sort I recall, wanted to see more people get education beyond high school. They said that there was about 10% of the adult population of this city, state, or region (I'm not sure which) that did not have a high school education, or equivalent. I did a quick Google search and people with an IQ of 85 have a 50/50 chance of graduating high school. If there are 10% of the people that did not have the equivalent of a high school education then that seems to be doing pretty well, perhaps better than the statistics might lead. Or, alternatively, the graduation rate was marginally higher than statistics might lead because the high school education was sub-standard.

    Trying to get better than 90% of people with a certification or degree beyond high school may simply be an impossible task. Doing that would mean a shift in human genetics where an IQ of 85 is now intelligent enough to get a post-high school education, or lowering the standards of what these certifications mean. I'm pretty sure that lowering the standards of what a high school education entails is not where they want to go. If we hand out certifications for welding or forklift driving to people that cannot actually perform those tasks helps no one. Giving out certifications for being able to tie shoelaces helps no one either.

    Perhaps automation means this 16% of the population will be able to find work due to much of the thinking being removed from what they need to do. This will be interesting to see how this is resolved.

    --
    I am armed because I am free. I am free because I am armed.
    1. Re:Is this good or bad for the bottom 16%? by Jeremi · · Score: 3, Interesting

      Perhaps automation means this 16% of the population will be able to find work due to much of the thinking being removed from what they need to do.

      Seems to me it would be just the opposite -- this 16% will be permanently unemployable, because any task they are capable of learning how to do, a robot is also capable of doing better, faster, and cheaper.

      And as automation/AI improves, the "minimum intelligence to be employable" threshold steadily rises; so that e.g. at some point (hopefully after I retire), only people with IQs of 140 or higher will be employable, and then shortly after that, no people will be employable at all :/

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
  21. Easy Proof by JimSadler · · Score: 2

    Anyone that has had to do a lot of driving and address hunting knows how much waste and error occupy your days. Now a simple GPS system in a car makes a driver so much more efficient that it clearly would allow companies to lay off staff members. It is such a shock to see how well these systems can work in high density, urban environments.

  22. Re:Fight for $15? More like adios, muchachos by i286NiNJA · · Score: 2

    Having mcdonalds or wal-mart on a resume would hurt you on all but the most menial positions.
    You'd be literally better off lying that you mowed lawns and shoveled driveways.

  23. Re:Minimum wage destroys jobs by Sique · · Score: 4, Insightful
    Not having a minimum wage is a subsidy to employers. Because maintaining yourself in a state able to work costs a minimum of dollars, so you can get food and shelter and medical care. If a full-time job doesn't pay enough to pay your rent, your food, your clothing and your medical insurance, the taxpayer will inevitably have to pay the difference. You get food stamps, subsidized housing, access to emergency rooms, access to the soup kitchen, whatever society provides. And because you might be inclined to illegally get what you can't get legally, the cost of policing will rise.

    Basicly your employer gets your labor power with a subsidy, because he hasn't to pay full for its upkeep. Everything else is burdened up to the taxpayer.

    --
    .sig: Sique *sigh*