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YouTube To Hire More Than 10,000 Content Moderators on Staff Next Year To Stop Its Child Exploitation Problem (buzzfeed.com)

YouTube is adding more human moderators and increasing its machine learning in an attempt to curb its child exploitation problem, the company's CEO Susan Wojcicki said. From a report: The company plans to increase its content moderation workforce to more than 10,000 employees in 2018 in order to help screen videos and train the platform's machine learning algorithms to spot and remove problematic children's content. Sources familiar with YouTube's workforce numbers say this represents a 25% increase from where the company is today. In the last two weeks, YouTube has removed hundreds of thousands of videos featuring children in disturbing and possibly exploitative situations, including being duct-taped to walls, mock-abducted, and even forced into washing machines. The company said it will employ the same approach it used this summer as it worked to eradicate violent extremist content from the platform.

50 of 92 comments (clear)

  1. Do they know? by DontBeAMoran · · Score: 1

    First, I hope they're not expecting these people to work too much. Also, the people they hire better not work too much.

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    #DeleteFacebook
    1. Re:Do they know? by wcrowe · · Score: 1

      Ha! I see what you did there! :-)

      --
      Proverbs 21:19
  2. A call center for the internet age by Ayano · · Score: 1

    The new, modern, low end work... with some ""technical"" skill required.

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    I don't read AC
    1. Re:A call center for the internet age by drinkypoo · · Score: 1

      The new, modern, low end work... with some ""technical"" skill required.

      With no technical skill whatsoever required. They will build a simple interface that presents videos to content screeners, who will gradually come unhinged by the sick shit they have to watch and be replaced. Until they retreat into a fetal ball, the screeners will only have to click (or more likely touch) "approve" or "disapprove".

      P.S. How is "screeners" not in the mozilla dictionary? What year is it?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  3. Forced into washing machines by Baron_Yam · · Score: 4, Informative

    If you know a more efficient way to get your kids clean, I'd like to hear it!

    Of course, it only works if you have two kids of approximately the same mass, otherwise the drum is unbalanced and the washing machine shakes pretty badly.

    1. Re:Forced into washing machines by Nidi62 · · Score: 1

      If you know a more efficient way to get your kids clean, I'd like to hear it!

      Of course, it only works if you have two kids of approximately the same mass, otherwise the drum is unbalanced and the washing machine shakes pretty badly.

      A washboard saves on electricity, but gets impractical once the child reaches a certain size. Additionally, using a wringer to dry them is not recommended as it will often deform the child from it's original shape as well as damage the material.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    2. Re:Forced into washing machines by DontBeAMoran · · Score: 1

      If you know a more efficient way to get your kids clean, I'd like to hear it!

      Virtual score: +1, Funny.

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      #DeleteFacebook
    3. Re:Forced into washing machines by Solandri · · Score: 1

      Most of the kids I know have wanted to get into the washing machine or dryer at some point or another. I had a 5 minute argument with my niece trying to stop her from crawling in.

    4. Re:Forced into washing machines by Baron_Yam · · Score: 1

      Yeah, most kids are like cats - they like getting into confined spaces they're not supposed to be in. Unlike cats, it's considered abuse if you leave food and water bowls and a sandbox on the floor for them and then walk away.

    5. Re:Forced into washing machines by avandesande · · Score: 1

      we used to take 'trips' in the dryer when we were kids... there wasn't much to do in the 70's.

      --
      love is just extroverted narcissism
    6. Re:Forced into washing machines by Baron_Yam · · Score: 1

      >there wasn't much to do in the 70's

      Too young for the end of the free love era, too old to simply grow up in the 80s. At least the 80s had cocaine to make up for the AIDS. Of course, I was still too young for cocaine... Old enough to avoid the emotional impact of WWII and the Cold War, so there's that.

      Is there a good era to grow up in? I have a feeling it's pretty good to be a kid in the West right now, what with all the inexpensive electronics and such. We'll have to see if Trump manages to bring about Armageddon by messing around in the Middle East or via Best Korea. That could be a bit of a bummer.

    7. Re:Forced into washing machines by avandesande · · Score: 1

      I'm not complaining. It's just that we had to make our own fun : )

      --
      love is just extroverted narcissism
  4. Moderators Will Only Monitor Child Exploitation by tinkerton · · Score: 1

    Of course they will not be used for anything we'd ever consider censorship. Promise!

  5. Re:Russian pencil in space by Anonymous+Cashews · · Score: 1

    Unfortunately, Gen Z is huge on YouTube. The easiest way to build a large audience on YouTube is to create content for young teens.

  6. About time by 110010001000 · · Score: 2

    Google needs to stop the free ride and take responsibility for the garbage they are spewing out. There is no excuse, they have plenty of money. They can hire many more than 10,000 if they need to and review each and every video.

    1. Re:About time by Anonymous+Cashews · · Score: 1

      How many people does it take to look at 500+ hours of video per minute that is uploaded to YouTube?

    2. Re: About time by c6gunner · · Score: 1

      ~30,000

      Math!

    3. Re:About time by tinkerton · · Score: 1

      I wonder how much. It's not that you have to watch the videos.
      What you probably would do is preprocess the videos automatically. This can filter out part of the data and create a slideshow for each of the remaining videos. Using this slideshow a video can usually be dismissed in a few seconds. For those that remain a more thorough slideshow can be generated for a second check. After that a lot depends on how much false positives and false negatives you tolerate. A cheap approach would be to tolerate a lot of false positives, just bounce the video and require effort from the poster to justify it. Only then you have someone watch fragments of the thing.

    4. Re: About time by DontBeAMoran · · Score: 1

      ~30K is many more than the 10K YouTube wants to hire.

      I'd say it's approximately thee times many more as 10K.

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      #DeleteFacebook
    5. Re: About time by boudie2 · · Score: 1

      30 thousand in real time. If you split it into 8 hour shifts, you'd need 90k plus floaters for sick days and holidays and another 1000 supervisors. And a human resources department just for the hundreds quitting and their replacements being hired every week. All of which would be rendered redundant as soon as they get the algorithm working properly to censor videos.

    6. Re:About time by avandesande · · Score: 1

      I am sure the stuff going to 'safe' sections is a lot less than that.

      --
      love is just extroverted narcissism
    7. Re:About time by sysrammer · · Score: 1

      You have an idea there. This might be one of the better make-work program concepts since the TSA. I'm sure a lot of Dirty Old Men(tm), past the days where they can lift that bale and tote that barge, would be glad for this opportunity to watch^W fight kiddie pr0n.

      --
      His ignorance covered the whole earth like a blanket, and there was hardly a hole in it anywhere. - Mark Twain
  7. Hire ? Just use your "Anti-conservative" folk by RedK · · Score: 3, Insightful

    They do a great job demonetizing conservatives almost instantly. They also do a great job at redirecting search requests and making sure to insert Pro-progressive content into suggestions. Oh and they also do a great job randomly unsubscribing people from conservative channels, as well as simply not providing notifications.

    It's funny how Youtube is so efficient when it comes to defending their CEO's "Progressive" ideology, but are so inept at making Youtube Kids simply a curated list of channels instead of a free-for-all that requires monitoring.

    --
    "Not to mention all the idiots who use words like boxen."
    Anonymous Coward on Monday August 04, @06:49PM
  8. Headline != summary by ToTheStars · · Score: 4, Informative

    The headline says "hire more than 10,000", but the summary says "*increase to more than* 10,000", and TFA (yeah, I know) says this is "a 25% increase from where the company is today." So, they're actually hiring a couple thousand new workers. Given the nature of the problem, I'm not sure that increasing their content moderation staff by a factor of essentially unity (1.25x) is going to solve things -- YouTube's machine learning approach to removing violent extremist content (with all the attendant hiccups) did the equivalent of over 180,000 people working full-time -- but maybe these new 2,000 will be put to work specifically on training a machine learning algorithm for finding and removing exploitative content. (Cripes, that must be a heck of a job ad -- "Come work for YouTube! Be one of 2,000 new hires looking at sick content where kids get hurt, all for the purpose of training an AI to make yourself obsolete!")

    1. Re:Headline != summary by DontBeAMoran · · Score: 1

      Come work for YouTube! Be one of 2,000 new hires looking at sick content where kids get hurt, all for the purpose of training an AI to make yourself obsolete! We pay FIVE Dogecoins per hour! What are those? They're almost the same as Bitcoins!

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      #DeleteFacebook
  9. Re:They will outsource the moderation.. by Lije+Baley · · Score: 1

    Actually, the work will be done by exploited children, but YouTube will hire them through enough middle-men to keep their hands clean.

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    Strange things are afoot at the Circle-K.
  10. Re:Exploited? by jellomizer · · Score: 1

    Kids watch whatever they can, and a lot of the content is dangerous or just bad and they are exploiting the children nature to just watch stuff, to bring in add revenue. So the kids are watching inappropriate content via a channel suppose to be safe, made by people who are trying to bring in Add Revenue by the fact that kids will watch any type of crap available to them.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  11. Re:Forced ducktaped to walls? by DontBeAMoran · · Score: 1

    Reminds me of this.

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    #DeleteFacebook
  12. Re:Forced ducktaped to walls? by DontBeAMoran · · Score: 1

    You can't. The good news is, you can repair the destroyed wall with duct tape!

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    #DeleteFacebook
  13. Re:Russian pencil in space by jellomizer · · Score: 1

    The Pencil in space, has the problem of graphite floating in the air where you breath it in, and interfering with the electronics.
    We cannot as a culture forbid our children from taking advantage of new media, as a parent we may be able to stop our kids, but not the whole culture. Just as previous generation watched TV, the generation before that had Comic Books. Kids are always exposed to media that is often more mature then they are. The thing is to make sure there are appropriate self regulation in place well before it gets to the point where we need government regulations.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  14. Re:Hire ? Just use your "Anti-conservative" folk by DontBeAMoran · · Score: 1

    If you start filtering videos for children then you have the system in place for the next step after that: filtering videos for adults.

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    #DeleteFacebook
  15. Re:Don't think of the children by jellomizer · · Score: 1

    For the most part what is right and wrong and the balance between fiction and reality is much more firm by an adult, then with a child.
    I am able to watch media with crude humor, or excess violence, and realize that it is fiction, and not appropriate action. For kids who don't quite comprehend the concepts of Empathy, And my still be mostly ID or EGO in terms of their mental development, can see things and if they classify it as OK so they will do it. Not realize it may harm someone or themselves.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  16. Censorship much? (Re:Exploited?) by mi · · Score: 1

    Kids watch whatever they can [...]

    The only thing convincing me, this was posted by a human rather than by a bot using canned pro-censorship arguments, are the grammar and syntax errors...

    Congratulations on passing the Turing Test. Now, would somebody, please, think of the children?!!

    --
    In Soviet Washington the swamp drains you.
  17. Reporting by backslashdot · · Score: 1

    Wouldn't they be driving the behavior underground? There needs to be investigations on the people uploading this crap.

    1. Re:Reporting by eclectro · · Score: 1

      VPNs are used by many now, so that probably is not possible for the vast majority of violators. But at the same time, youtube could demand better verification at sign up *for submitters*.

      --
      Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
  18. Re:Hire ? Just use your "Anti-conservative" folk by AmiMoJo · · Score: 3, Informative

    It's not just conservatives. Being gay or trans is pretty much guaranteed to get you demonetized. Being progressive or left leaning doesn't help either.

    Musicians get hit pretty badly. Their original compositions often get flagged for copyright as well as demonetized.

    It's not an anti-conservative conspiracy, it affects everyone.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  19. Re:Exploited? by cayenne8 · · Score: 1

    I'm surprised they didn't just de-monetize them, like they did with all the gun channels.

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  20. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  21. the 1099er will be on there own to foot there lega by Joe_Dragon · · Score: 1

    the 1099er will be on there own to foot there legal bill and no YouTube will not pay you for any cop time or any jail or court time.

  22. Re:Hire ? Just use your "Anti-conservative" folk by Anonymous Coward · · Score: 1

    There are plenty of liberals that have demonetized. I know a few left leaning folks (that are not left enough) that don't buy into the whole SJW ideology and have made critique videos that have had their ads turned off.

  23. Re:Hire ? Just use your "Anti-conservative" folk by interkin3tic · · Score: 1

    making sure to insert Pro-progressive content into suggestions

    You see a conspiracy. I see simple demographics. Most of youtube's user base is young and computer literate. That's a demographic that is naturally progressive compared to other groups.

    If you're so right-wing that you're implying youtube has a nefarious progressive political bias to it, yeah, every video might seem "pro-progressive." That's your deal, not youtube.

  24. Re:How much does it pay? by Karmashock · · Score: 1
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  25. Re:It is distrubing by AutodidactLabrat · · Score: 1

    It is disturbing that they need 10,000 people to monitor that stuff. What is seriously wrong with the world?

    What's wrong is too many Roy Moore clones

  26. Re:Hire ? Just use your "Anti-conservative" folk by eaglesrule · · Score: 2, Insightful

    I suspect that just as you were unfairly downmodded for stating what has been obvious to anyone who gets a variety of viewpoints and independent news from youtube, that so-called progressives are very eager to censor any opinion that falls outside of their doctrine. So Youtube already has a volunteer army to abuse the reporting system and put a spotlight on videos for demonetization when it comes to conservatives, regardless of whether or not their algorithm dislikes the wording of the video's title.

    As an aside, I know I was targeted for reeducation when I started getting 'recommended channels' such as 'youtube creators for change'. Such highly emotionally driven videos with plenty of cultural egalitarianism bullshit sprinkled on top are as difficult to suffer through as those dedicated to recruiting religious followers.

  27. Comment by WallyL · · Score: 1

    That sounds like a terrible job. They're going to need brain bleach, and they'll still slowly go crazy...

  28. Re:Hire ? Just use your "Anti-conservative" folk by DerekLyons · · Score: 1

    It's not an anti-conservative conspiracy, it affects everyone.

    If it effects everyone, then it's by default an anti-nazi, err..., conservative conspiracy.

  29. Re:Hire ? Just use your "Anti-conservative" folk by RedK · · Score: 1

    There are plenty of liberals that have demonetized. I know a few left leaning folks (that are not left enough) that don't buy into the whole SJW ideology and have made critique videos that have had their ads turned off.

    Anything right of Yvette Felarca is considered a conservative these days.

    --
    "Not to mention all the idiots who use words like boxen."
    Anonymous Coward on Monday August 04, @06:49PM
  30. They're half right by slashmydots · · Score: 1

    Using humans on this scale to train their garbage, scrambled-together AI is not going to work. The AI will make associations that aren't there and jump to conclusions based on coincidence. This is not how you train an AI and as a gigantic youtube channel owner and operations, I assure you, the AI has gotten less accurate every week since they implemented it. It's basically the "correlation is not causation" in AI form. It'll start associating the words "like and subscribe" and wearing red shirts as clues to content being offensive based on random chance because it's just processing yes or no decisions that humans made and having zero guidance.

  31. Psychology... by antdude · · Score: 1

    Viewing them too much can be bad for their minds. :/

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  32. Re:Hire ? Just use your "Anti-conservative" folk by interkin3tic · · Score: 1