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Dating Website eHarmony's Ad Banned For Claiming Service Is 'Scientifically Proven' (bbc.com)

A dating website's claim that it used a "scientifically proven matching system" to pair up those looking for love, has been banned. From a report: An advert for eHarmony on the London Underground in July read: "It's time science had a go at love." The Advertising Standards Authority (ASA) called the claim "misleading." The online matchmaker said while it "respectfully disagrees" with the ruling, it will make its advertising "as clear as possible." The website was unable to offer the ASA any evidence that customers had a greater chance of finding love, despite claiming that its "scientifically proven matching system decodes the mystery of compatibility and chemistry." "Imagine being able to stack the odds of finding lasting love entirely in your favour," the advert read.

16 of 160 comments (clear)

  1. Dating websites can work. by Major_Disorder · · Score: 3, Informative

    I have never tried eHarmony. But I did meet my girlfriend of the past 6 years on OK cupid.
    I am planning to ask her to marry me in the spring.
    But I would hardly call online dating websites scientific. I would say it comes down more to luck, and both of us being honest with what we wanted.

    --
    First law of people: People are generally stupid.
    1. Re:Dating websites can work. by Tempest_2084 · · Score: 3, Interesting

      I did eHarmony back when it was newish. While I did get a lot of dates out of it, I never really met anyone I wanted to 'take it to the next level' with. New friends maybe, but not wife material. IIRC the questions they asked you were interesting (although they still sounded a lot like something you'd get asked on a 70's dating show) and probably filtered out the 'really wrong for you' people, but they really didn't help as much as they seem to imply. I still met plenty of people I knew weren't going to work within 5 min of meeting them. Later on I went with a smaller site and met the woman of my dreams almost instantly. We've been married for 8 years now and we couldn't be happier.

      Honestly, if you can find a smaller 'themed' dating site that suits your interests then you'll probably have better luck on those even if they have a smaller pool of people. It helps to have a common starting point that you both feel very strongly about (religion in my case). These larger sites may have more people, but those extra people are probably not going to be what you want anyway.

    2. Re:Dating websites can work. by blind+biker · · Score: 3

      OK Cupid is among the only dating websites that works. Why? Because it's free (or it used to, anyway). For-pay websites don't work, because their goal is not to find a match - that would be bad for business.

      I was trying to meet a woman on Match.com, but after about a year I gave up on it. Then I joined OK Cupid and found the woman that became my current wife, in three months. This was 10 years ago.

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
    3. Re:Dating websites can work. by nukenerd · · Score: 2

      It's simply another way of meeting someone. It is no better or worse than going to a social or a bar or even a connect through a friend.

      I never had any friends who were so overloaded with girls that they wanted to hand any out to other guys :-( I'mnot sure what you mean by a "social" either - did you mean family funerals which were the only "socials" I was ever invited to.

    4. Re:Dating websites can work. by blind+biker · · Score: 3, Informative

      Well OK then.

      I just want people to realize that for-pay dating sites like eharmony and match.com do NOT work for the users because there is no incentive for these sites to actually find a working match. Their business incentive is all about dragging out the process as long as possible.

      Also, they have an interest in an unsuccessful outcome, even if the user leaves the site. Because successfully married/coupled people are automatically removed from their pool of customers.

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
  2. Re:Mere puffery by Actually,+I+do+RTFA · · Score: 2

    How about not excusing puffery. It doesn't make the world any better.

    --
    Your ad here. Ask me how!
  3. Re:first by DontBeAMoran · · Score: 4, Funny

    And others have the situation firmly in hands.

    --
    #DeleteFacebook
  4. Re:Nope, I've tried it by jellomizer · · Score: 4, Insightful

    The problem with Dating in general, it is up to the guy to initiate the meeting. So the ladies often complain about too much traffic, while the guys complain about lack of responses.

    So the guy that respects women will rarely get a response as they will sound boring, because they will be polite and respectful. While the jerk will lie and do whatever it takes to get noticed. So the women notices the Jerk.

    If society approved the Woman and Men equally initiating the meeting, then chances are there will be a bit more equal chance of finding each other.
         

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  5. Banned from eHarmony by sremick · · Score: 4, Informative

    Eons ago, during a period where I was on the market, I tried making an eHarmony account. They rejected/banned me right off the bat without explaining why. Something about the answers I gave during the lengthy profile creation process caused them to give up on me with no explanation, and no recourse. Just basically, "we can't help you, go away".

    Match.com was useless since both parties had to be paying members in order to send/receive messages. A rather broken and pointless model as it leads to an EXTREMELY limited pool. So I didn't bother.

    OKCupid was and remains free. Met my current partner there and we've been together 5+ years now.

  6. Re:Mere puffery by stephanruby · · Score: 4, Funny

    The claims are so over the top that it would be expected no reasonable person would believe they actually had scientists applying scientific methods to the match-making algorithm. This should have been a clear and obvious case of mere puffery.

    It didn't need to be.

    eHarmony could have said. At eHarmony, we apply the scientific method. By paying for this service, you accept the possibility that you may be part of our double-blind control group, where we assign candidates semi-randomly. By semi-randomly, we mean we'll still try to find someone who fulfills your most basic criteria and who lives near your area, but some of those criteria will be chosen by a random algorithm instead of using our match-making algorithms. This is so that we're able to improve the success rate of our match-making algorithms over time.

  7. Re:first by nitehawk214 · · Score: 3, Funny

    What is science? Baby don't hurt me, don't hurt me, no more.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
  8. AI Dating by Anonymous Coward · · Score: 3, Funny

    Should have called it AI dating, with blockchained dating histories. Stock prices would have quadrupled at least.

  9. Re:Nope, I've tried it by gnick · · Score: 4, Funny

    ...if someone isn't married by 30, they are defective goods and single for a reason.

    I must be double-plus special! I'm only 40 and I've already completed 2 entire marriages!

    --
    He's getting rather old, but he's a good mouse.
  10. Imagine! by uldics · · Score: 2

    When asked for proof, starting a sentence with "Imagine..." is when healthy people get Tourettes seizures.

  11. Re:Nope, I've tried it by goose-incarnated · · Score: 3, Interesting

    If society approved the Woman and Men equally initiating the meeting, then chances are there will be a bit more equal chance of finding each other.

    That's stupid - society doesn't give a fuck, men don't give a fuck, but women do.

    --
    I'm a minority race. Save your vitriol for white people.
  12. Re:"Proven" is tough to say, but it is scientific by shilly · · Score: 2

    The ASA, however, was aware of all this -- but science is not just about inputs and process, it's about replicable outcomes. And there's no studies showing that eHarmony marriages have MTBF that's materially better than other marriages.