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AMP For Email Is a Terrible Idea (techcrunch.com)

An anonymous reader shares an excerpt from a report via TechCrunch, written by Devin Coldewey: Google just announced a plan to "modernize" email with its Accelerated Mobile Pages platform, allowing "engaging, interactive, and actionable email experiences." Does that sound like a terrible idea to anyone else? It sure sounds like a terrible idea to me, and not only that, but an idea borne out of competitive pressure and existing leverage rather than user needs. Not good, Google. Send to trash. See, email belongs to a special class. Nobody really likes it, but it's the way nobody really likes sidewalks, or electrical outlets, or forks. It not that there's something wrong with them. It's that they're mature, useful items that do exactly what they need to do. They've transcended the world of likes and dislikes. Email too is simple. It's a known quantity in practically every company, household, and device. The implementation has changed over the decades, but the basic idea has remained the same since the very first email systems in the '60s and '70s, certainly since its widespread standardization in the '90s and shift to web platforms in the '00s. The parallels to snail mail are deliberate (it's a payload with an address on it) and simplicity has always been part of its design (interoperability and privacy came later). No company owns it. It works reliably and as intended on every platform, every operating system, every device. That's a rarity today and a hell of a valuable one.

More important are two things: the moat and the motive. The moat is the one between communications and applications. Communications say things, and applications interact with things. There are crossover areas, but something like email is designed and overwhelmingly used to say things, while websites and apps are overwhelmingly designed and used to interact with things. The moat between communication and action is important because it makes it very clear what certain tools are capable of, which in turn lets them be trusted and used properly. We know that all an email can ever do is say something to you (tracking pixels and read receipts notwithstanding). It doesn't download anything on its own, it doesn't run any apps or scripts, attachments are discrete items, unless they're images in the HTML, which is itself optional. Ultimately the whole package is always just going to be a big , static chunk of text sent to you, with the occasional file riding shotgun. Open it a year or ten from now and it's the same email. And that proscription goes both ways. No matter what you try to do with email, you can only ever say something with it -- with another email. If you want to do something, you leave the email behind and do it on the other side of the moat.

44 of 177 comments (clear)

  1. Hello Virus! by Anonymous Coward · · Score: 5, Insightful

    What a great way to spread malicious code!

    1. Re:Hello Virus! by Oswald+McWeany · · Score: 2

      What a great way to spread malicious code!

      Indeed. That's the very first thought that came to my mind. Even if it doesn't act as a gateway to malware, the only people who will end up taking the time to use this is advertising people. You're not going to write a interactive e-mail for your buddy to ask him if he's watching the game tonight.

      --
      "That's the way to do it" - Punch
    2. Re:Hello Virus! by JMJimmy · · Score: 2

      Likely illegal in Canada too - as is some of the stuff that's done now with Apple/Yahoo/etc. tagging stuff to the bottom of emails

    3. Re:Hello Virus! by lgw · · Score: 2

      It's like Google is bound and determined to repeat each of Microsoft's greatest mistakes.

      No, Google, we don't need to new virus vector. We've got plenty, thanks.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    4. Re:Hello Virus! by whitroth · · Score: 2

      Absolutely. Now, I've been online a long time (like, late '91), and back in the high days of usenet, it was a joke on newbies to tell them they could catch a virus by reading an email.

      Until Bill the Gatrs* made if factual.

      And here I thought google's mission statement started with "first, do no wrong".

      I read my email as plain text. I don't catch anything, well, except for little details, like, "why is the IRS sending me email from Brazil?"

      * Like Bill the Cat, coughing up another hairball.

  2. Google is full of bad ideas lately by Anonymous Coward · · Score: 3, Insightful

    Let's see: AMP for GMAIL = bad. HTTPS Everywhere = BAD, Youtube demonitization schemes left up to algorithms = BAD

    Anyone see the pattern? The pattern is that Google thinks it owns the web now.
     

    1. Re:Google is full of bad ideas lately by geekmux · · Score: 4, Insightful

      Let's see: AMP for GMAIL = bad. HTTPS Everywhere = BAD, Youtube demonitization schemes left up to algorithms = BAD

      Anyone see the pattern? The pattern is that Google thinks it owns the web now.

      Well, you were mostly right.

      The need for pushing HTTPS everywhere was born for a valid reason, so that is a rather shitty example of a "BAD" move.

    2. Re:Google is full of bad ideas lately by jellomizer · · Score: 2

      Yes, I see a pattern of knee-jerk reactions to technology implementations.

      The ideas are not terrible. It is often the implementation combined with ego preventing such ideas to be better perfected.

      AMP for GMail isn't necessarily bad. However the push to the user nature of email makes it a risky topic to perfect. Normal HTML encoded emails had created a mountain of security problems. Having a robust running web app in your email could make it much harder to keep peoples data safe. Fake email from the DMV having you renew your registration and pay $50 fee all from your web page without seeing that it is going so a page like dmv_ny.gov.ru

      Now This could be good too. Allowing us to directly interact with our emails without having to break out of the email to deal with information in it. But it will need to be safe and when we see this in our emails we should be able to trust it. That is the chalange that needs to be addressed before just blindly implementing the stuff.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  3. Plain text? by Anonymous Coward · · Score: 2, Informative

    If you send me an email in anything other than plain text it's not even going to get downloaded from the mailserver.

    1. Re:Plain text? by Oswald+McWeany · · Score: 4, Funny

      If you send me an email in anything other than plain text it's not even going to get downloaded from the mailserver.

      So you didn't get the Amazon gift card for $1000 I sent you?

      --
      "That's the way to do it" - Punch
    2. Re:Plain text? by TheRaven64 · · Score: 3, Informative

      There are few e-mail clients even capable of sending plain text e-mail, let alone clients that do so by default.

      Really? Apple Mail (macOS and iOS), Thunderbird, and K9 Mail are all happy to have plain text set as their composing format. I've not seen a mail client that can't send plain text.

      --
      I am TheRaven on Soylent News
    3. Re:Plain text? by gweihir · · Score: 2

      That is BS. I read email via mutt, and I just recently had to implement a html2txt converter because of a tiny number of html-only emails. All others are text or at least text + html.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  4. Security by Gaygirlie · · Score: 5, Interesting

    What I am more concerned with is how quickly this AMP-thing baked into email will be used for phishing and spreading malware. I mean, email is already used for that, but all of a sudden slapping interactivity on top of it will, without a doubt, make things a whole fucking lot worse. Email is a reasonably simple concept and while there are plenty of people who fall for various kinds of scams, it's at least easy enough that even old people can get along with it. Slapping all the issues that modern, interactive "web-apps" bring on there will confuse the hell out of people and, as anyone with half a brain knows, confusion is easy to exploit.

    Thankfully, I doubt this will actually amount to much; Google has the habit of coming up with about 200 bad ideas every year that they trot out with a marching band and all, but then those ideas die with a whimper a year later.

    1. Re:Security by AHuxley · · Score: 4, Insightful

      Think of ads, lots of ads appearing and gaining deep control over the OS.
      New ads deep into the OS thats trusts the ads more than the user.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:Security by excelsior_gr · · Score: 2

      You mean, like Windows 10?

  5. The Truth about Features by geekmux · · Score: 5, Insightful

    Dear Consumer,

    It doesn't matter what you want. You'll get what makes us the most profit, and like it.

    Fuck You Very Much, and Have a Nice Day.

    Hugs and Kisses,

    - Your Friendly Neighborhood Free Service Provider

    1. Re:The Truth about Features by 140Mandak262Jamuna · · Score: 3, Informative

      Dear Consumer ^H^H^H^H^H Product,

      It doesn't matter what you want. You'll get what makes us the most profit, and like it.

      Fuck You Very Much, and Have a Nice Day.

      Hugs and Kisses,

      - Your Friendly Neighborhood Free Service Provider

      Fixed it for you.

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  6. Re:Why? by PopeRatzo · · Score: 4, Informative

    I would actually rather see this in action before deciding to poo poo the idea.

    For future reference, once does not "poo poo" an idea. One pooh poohs an idea. Even if the idea happens to be poo poo.

    I'm not generally a stickler for spelling or usage, but this one sticks in my craw. And don't nobody want poo poo stuck up in their craw, best believe.

    --
    You are welcome on my lawn.
  7. Nobody likes it? by eminencja · · Score: 3, Interesting

    Saying nobody really likes it is easily proven wrong. I do like it. My employees manage their tasks through their mail boxes. Now reports, alerts and what not can be interactive and accompanied by forms where they can take action. Directly in the e-mail client. And once they are done, they move e-mail to the DONE folder. And they can use tags, search, filters, and what not. And suddenly we no longer need to build this functionality for the intranet.

    The reason why e-mail is so limited is because back in the day Microsoft and others did not know how to make it secure. Time to move on and stop being a Luddite.

    1. Re:Nobody likes it? by dromgodis · · Score: 2

      The reason why e-mail is so limited is because back in the day Microsoft and others did not know how to make it secure.

      And they still haven't. That is one of the major problems.

    2. Re:Nobody likes it? by RazorSharp · · Score: 2

      I guess it should be mentioned that Microsoft has already been trying to take e-mail in this direction with Outlook on Office 360. They have notifications and the ability to add plug-ins.

      I do worry a bit about Google's new platform, though. As many have mentioned, it could be used for nefarious purposes. I'm uneasy about the fact that people can "update" the e-mail they sent you. One thing I like about e-mail is that it can function like a permanent record.

      What really made me raise my eyebrow is the fact that companies have to sign up with Google to send these types of e-mails. I feel like e-mail should be fairly universal, and this seems to threaten to take that away. If Google e-mail isn't compatible with Microsoft e-mail which isn't compatible with my company's personal e-mail server, the advantage of e-mail isn't just diminished, it's destroyed.

      --
      "From the depths of my skeptical and rationalist soul, I ask the Lord to protect me from California touchie-feeliedom."
    3. Re:Nobody likes it? by jellomizer · · Score: 2

      Microsoft always had issues with the internet.
      Setting up a SLIP of PPP Server in windows 3.1 was very difficult. I actually switch to Linux back in the early 1990's so I can use the internet, as it was easier to connect with the dip command.
      Windows 95 Internet was kinda an after thought, they really wanted people to use The Microsoft Network opposed to services like AOL, Prodigy and CompuServe.
      Windows 98 - XP: You can use the internet but on Microsoft terms. Active-X and OS particular plugins were needed for any robust data beyond Text, images and hyperlinks. Visual Studio during this time enforced this methodology, where if you needed to do any advance coding, you had to inject JavaScript code to get it to work the way that was needed. Because of the OS plugins and Active X a flood of web based malware was common.
      Windows Visa-Today (10): Microsoft had been mostly forced to follow the standards. However they are tying to get you to use Bing and pressure browser makers to change default search to Bing. Web Versions of Office are decent however security is now up to the could not the software.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    4. Re:Nobody likes it? by fustakrakich · · Score: 2

      Yeah, but which direction? Nobody gets any rest anymore, and we are drowning in more bureaucracy. We generate much more paperwork than ever. And worse, we lost our secretaries! Now we have to type our own shit! This keyboard crap is so primitive! Thank god for facebook and youtube!

      --
      “He’s not deformed, he’s just drunk!”
    5. Re:Nobody likes it? by phantomfive · · Score: 2

      I don't know, I have no problem ignoring emails until I'm ready for a context switch. That's what makes email so great......you don't need to answer it immediately, you can wait until you're ready.

      Also youtube.......I don't understand people who'd rather watch a video than read a transcript.

      --
      "First they came for the slanderers and i said nothing."
    6. Re:Nobody likes it? by green1 · · Score: 2

      Also youtube.......I don't understand people who'd rather watch a video than read a transcript.

      I'd rather watch a video than read a transcript of the video. But I'd far rather read a well laid out article on the subject than either of those options.

      A transcript has all the limitations of the video format, but without any of the advantages i.e. it must be extremely brief, usually to the point of omitting important details, but at the same time a transcript misses all the visual detail that can add so much to so many things. Meanwhile a well written article can give you more detail in the same amount of time, and yet can also include images that illustrate the points nicely. and even better, an article is searchable, so if I want to go back later and find an important bit I don't have to watch the whole video again.

      But nobody wants to READ any more, just shovel that content into the eyeballs!

    7. Re:Nobody likes it? by green1 · · Score: 3, Insightful

      They could start by not letting it run ANY code...
      This isn't a hard concept, nobody expects their email to run applications, or connect out to remote servers, or anything like that. The most anyone will ever want from their email is some formatting (bold, italic, colour, font size) that's easy to implement without adding the capability to run full scripting languages and reach out to every remote ad server on the planet.

      The problem isn't that companies don't know how to make it secure, it's that their business model relies on it being insecure. If email clients refused to reach out to remote servers when displaying a message, the companies couldn't track everything you do. If they didn't run scripts the companies would be limited to static ads.

      Of course this is really the biggest problem with almost all innovation right now. The question is no longer "how do we make X better" but instead "how do we make X more profitable" It used to be that people assumed that doing the former would lead to the latter, now there's no attempt to even consider the former. This leads to thousands of non-interoperable walled gardens full of garbage nobody wants that is actively hostile to the users.

    8. Re:Nobody likes it? by nasch · · Score: 2

      Rather than making email into an application, why not use an actual task management application?

  8. do no evil by Anonymous Coward · · Score: 3, Interesting

    Now we know why they removed the do no evil from their corporate culture.

    Clearly Google is past the point of innovation, they are trying to "fix" something that isnt broken and no one really wants. I have my email server strip all media from emails and keep them in quarantine until i see the need for it and my client NEVER downloads anything from a server that isnt my own.

    Email is for time insensitive communications and has no need for fancy pictures or themes. If you cant get your point across with out graphics then you best schedule a meeting because you will more than likely need to answer alot of questions after your presentation.

    Back to the google, personally i cant wait until they fade in to obscurity like myspace or yahoo. The time is coming, we just need another competitor.

    1. Re:do no evil by bickerdyke · · Score: 2

      Clearly Google is past the point of innovation, they are trying to "fix" something that isnt broken and no one really wants.

      Like "fixing" horse carriages that worked by inventing a car? That's the very definition of innovation vs. simple repairing. Tinker with something even it is not broken. It's either improvement or breaking, but if it's in a new way it's innovation.

      --
      bickerdyke
  9. While I completely agree that email is good as it is and this is a monstrosity, I'm not so sure I agree there is a "moat" between email and applications.

    Applications send email all the time. Email with links/buttons, which when clicked, interact with the applications. It's pretty cool, actually. So there's all kinds of interaction going on.

    But - it's cool because it works with the limited tool set that email already has.

    So maybe there is a moat - with a wide, comfortable drawbridge, but I agree that doesn't mean that we should drain the moat and fill it in with concrete.

  10. I actually like email by e3m4n · · Score: 4, Insightful

    > "Nobody really likes it, but it's the way nobody really likes sidewalks, or electrical outlets, or forks"

    perhaps it is because I am old, but I rather like the type of discord that email provides. I abhor new platforms for 'communication' such as twitter-for-twits and facebook, for those who spend more time documenting the fake shit they do than actually doing the stuff they supposedly do. The idea that someone can say something in 250 words or less and believe that its enough to persuade someone is ludicrous and practically justifies slapping their teachers across the face. A persuasive argument requires points and counter points; all packaged and detailed through the body of the single letter. Think of it as opening, or closing, arguments in a trial. Would you want your attorney standing up during closing arguments, addressing the jury and just say "find my client innocent or you suck. #freemyclient #emojisarecool!" Yet this is were social media has led an entire generation of millennials who literally now graduate public schools not knowing how to write in cursive, write a check, or properly fill out an envelope and apply postage.

        Didn't google make a claim about 10yrs ago that they were revolutionizing email with an entirely new product?? I believe they called it 'Wave'. How did that turn out for them? It appears that, at least for that project, the mayan calendar did, in fact, cause the end of its civilization (ie they pulled the plug on it at the end of 2012)

  11. No company owns it is no longer true by mysidia · · Score: 4, Interesting

    No company owns it. It works reliably and as intended on every platform, every operating system, every device. That's a rarity today and a hell of a valuable one.

    This USED to be true, BUT people and businesses are OVERWHELMINGLY moving their E-mail service to Office365 AND Google Apps.

    I'll say it again THIS IS A TRAP. Over 60% of mailboxes may very well already be on these services..... As this number approaches 70%, 80%, 90%..... STANDARDIZATION WILL BEGIN TO UNRAVEL. The trend is that E-mail is going to become a Microsoft and Google technology, BECAUSE everybody is moving to the cloud, and as it stands now; MS and Google have a Duopoly in this industry.

    1. Re:No company owns it is no longer true by JasterBobaMereel · · Score: 2

      If a business cannot use it to communicate with businesses or their customers then Office356 or GMail will be dropped instantly ....

      MS Exchange/Outlook is massively propitiatory but did not have issues delivering emails to/from anyone not using it

      --
      Puteulanus fenestra mortis
  12. Re:https everywhere is about control by bpechter · · Score: 5, Informative

    What about Let's Encrypt. My website is https for no additional cost.

  13. More PR wanker speak. by Anonymous Coward · · Score: 2, Insightful

    "engaging, interactive, and actionable email experiences."

    WTF does that even mean.
    I have to read an email, so I'm already engaging with it.
    I have to reply to emails, so they're already actionable, and so interactive to an extent.

    People like this twunt are the reason we have a 'Wanker Jar' in the meeting room at work.
    It's like a swear jar, but for PR wankers. And it's surprisingly effective at training them to converse in a concise,meaningful way instead of spouting vague terms.

  14. Re:Why? by Urinal+Pube · · Score: 2

    That one always champs my hide too.

  15. Re:https everywhere is about control by Opportunist · · Score: 4, Insightful

    This works as long as people are putting up with them. And until they notice "Page works in Firefox and even Edge but fails in Chrome and Safari", and the page owners also tell them why, i.e. because Google and Apple deliberately broke their browsers.

    I'd dare to say that if they started rejecting the likes of Let's Encrypt, which would cause nearly every non-commercial site to instantly be considered insecure (and with HSTS this means unreachable), people would very quickly notice this, and they'd also notice quickly that the page works fine with alternative browsers.

    And you know people: Given the choice between being able to reach their wanted content and being secure, they throw security to the ground before stomping over it. They would instantly dump Chrome and install Firefox instead if that's all it takes to get back onto their page.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  16. Re:https everywhere is about control by sinij · · Score: 2

    Yes, today you can get your own SSL certificate from a few fly by night companies, bury Google and Apple effectively control who gets to publish valid SSL certificates and have demonstrated willingness to use that hammer.

    While I agreed with your other point, this is just not true. Google and other browser companies can only add and remove trusted Root CAs. This doesn't allow them to control over end-entities that get issues SSL certificates. Removing trust from a specific root is a nuclear option, that lacks any kind of finite control. If Google decided they don't like Org ABC, there is nothing they could do to prevent Org ABC from getting an SSL cert that would be trusted by Chrome.

  17. Re:Had to switch to desktop mode to read post by green1 · · Score: 3

    No, AMP would be a horrible idea.
    Stopping this charade that mobile devices should get inferior pages on every website instead of the full experience on the other hand would be a good idea.

    Cell phones these days have almost as much processing power as full computers. They often have higher resolution screens, and are fully capable of using the internet, Unfortunately a large percentage of the internet is crippled when you try to browse it without manually telling each webpage that you want desktop mode, and even then many sites refuse to oblige and continue to serve the crippled version of their site.

    There should be no such thing as a "mobile" website. There should just be "websites" because I have never once met a desktop site that didn't work on my phone, and I have never once met a "mobile" site that was better in any way than the desktop version of the same site when accessing them from my phone.

    AMP needs to die.
    Mobile pages need to die.
    Let me access the actual site, by default, on my phone!

  18. Re:How the expectation for features changes... by green1 · · Score: 2

    New features used to mean new functionality that made people happy. New features now usually mean reduced functionality that makes the company more money.

    There's a reason people aren't wishing for new features any more.

  19. Re:https everywhere is about control by ilsaloving · · Score: 4, Insightful

    Just because the idea is blatantly self-serving, doesn't mean it's wrong in general.

    Yes, Google may indirectly benefit from HTTPS everywhere. However, HTTPS everywhere IS needed, because the parade of malicious actors never stops and every layer of security we add can only be a good thing.

  20. Re:Why? by ilsaloving · · Score: 2

    The only reason you would even consider saying that is because you have no idea of history. Microsoft already tried to pull the "everything is an app" idea. The end result was an unmitigated nightmare. Ditto for Adobe with their earlier versions of PDF. This is why most modern email clients ignore script by default, and most decent emails clients won't permit downloading of data external to the email without the user explicitly clicking a button to do so (or setting up a whitelist, etc).

    There is a REASON why anyone with an ounce of security expertise say that there must be a clear line of separation between data and executable code. There is not one single example of where this design *hasn't* bitten people in the ass.

    And now Google wants to recreate the exact same nightmare because they're stuck in this infantile "Won't that be SO COOL!?" mindset and is no longer able to consider the already well established consequences of their actions.

    This is as moronic as their idea to allow the browser to bypass the operating system and have direct access to bluetooth hardware.

  21. The Problem Google is Fixing by Koreantoast · · Score: 2

    No company owns it [email].

    That's the "problem" Google is fixing.

  22. Re:Why? by lgw · · Score: 2

    I'm not generally a stickler for spelling or usage, but this one sticks in my craw.

    For one I agree with you, for all in tents and porpoises.

    --
    Socialism: a lie told by totalitarians and believed by fools.