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Passengers Who Call Uber Instead Of An Ambulance Put Drivers At Risk (buzzfeed.com)

Sick people are increasingly using ride-hail to get to the emergency room, putting drivers in an uncomfortable position and a potentially tricky legal bind, BuzzFeed News reports. From the report: Mike Fish was driving for Uber 10 minutes outside of Boston when he picked up a second passenger in his Uber Pool who, he said, seemed "out of it, drowsy -- almost sedated." When the drowsy passenger asked him if Boston's Mass General hospital was the nearest emergency room, "that set off a red flag," Fish told BuzzFeed News. "I said, 'Do you need the ER?' He said yes. It came out that, over the last few days, he'd been passing out and losing consciousness." But instead of calling an ambulance to get the urgent medical attention he needed, the sick passenger called an Uber Pool. The shared ride would save him a few bucks, but it meant he'd have to wait for Fish to drop off the first passenger before he'd get to the ER. "I was a little nervous," Fish said. "I didn't know what was going to happen."

Ride-hail drivers are, by and large, untrained, self-employed workers driving their own cars on a part-time basis. They're not medical professionals. But as health care costs have risen and ride-hail has become more pervasive, people are increasingly relying on Uber and Lyft drivers to get them to the hospital when they need emergency care. A recent (yet to be peer-reviewed) study found that, after Uber enters new markets, the rates of ambulance rides typically go down, meaning fewer people call professionals in favor of the cheaper option.

22 of 334 comments (clear)

  1. More like $15-$25 vs $500-$1000+ by Joe_Dragon · · Score: 5, Insightful

    More like $15-$25 vs $500-$1000+ more then a few bucks.

    1. Re:More like $15-$25 vs $500-$1000+ by sinij · · Score: 5, Insightful

      Getting sick in US often means bankruptcy, nearly certain if you are under insured. So extra $1K for an ambulance ride on top of $100K+ for a short hospital stay won't matter - you are about to be bankrupt and homeless anyways. Better ask them to drop you off at the nearest bridge, so you can jump off it.

    2. Re: More like $15-$25 vs $500-$1000+ by bill_mcgonigle · · Score: 5, Informative

      I got a *copay* bill once for a transport from one hospital to another (4 miles) of $2300. The full bill was $3500. This was a municipal ambulance run by a paid fire department. I drove the injured kid to the first ER and the hospital staff did nothing to stabilize, nor did the ambulance crew. It took them 15 minutes to arrive too (10 minute drive to the other hospital). $0 value.

      I can't blame anybody who calls a taxi for anything that doesn't need on-scene EMS.

      --
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    3. Re:More like $15-$25 vs $500-$1000+ by MitchDev · · Score: 3, Insightful

      Yep. Ambulances are insaely expensive (and may not take your insurance).

      My mom got sick at one of Detroit's casinos and they insisted she take an ambulance to the hospital rather than her friend driving her to the hospital and it cost her over $600 for a 2 mile trip to the hospital, no special lifesaving needed or used, just a ride on a gurney in the ambulance...

      Ridiculous

    4. Re:More like $15-$25 vs $500-$1000+ by The123king · · Score: 4, Interesting

      I'm a UK resident, and with the goverments campaign of saving money by shutting essential services, it may be a case that an Uber ride will get me to the nearest hospital much quicker than an actual ambulance. Heck, the bus might be quicker.

      --
      If you gave me a choice between a printer and a giraffe with explosive diarrhoea, i'll get my ladder and my raincoat
    5. Re:More like $15-$25 vs $500-$1000+ by Person147 · · Score: 3, Informative

      Yes, there is absolutely no cost for calling an ambulance in the UK. Even if you don't pay National Insurance (effecively a tax to cover things like medical costs) I have never heard of anyone being charged for the ambulance. If you aren't a UK citizen or EU citizen with a special (practically free) card, then you technically attract a cost at end of any medical care you receive - which is seldom checked, charged or paid. I do not believe you get charged for the ambulance to get to the hospital in the first place. It is basically a public service.

    6. Re:More like $15-$25 vs $500-$1000+ by gnick · · Score: 5, Insightful

      They dicked around with him for like 45 minutes before they finally loaded him into the ambulance...

      I wasn't there for your incident, but a lot of the "dicking around with the patient before loading him" is the reason you call EMTs instead of Uber. Getting the patient to the hospital as quickly as possible isn't necessarily as important as getting the patient stabilized before transport.

      --
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    7. Re:More like $15-$25 vs $500-$1000+ by afidel · · Score: 3, Insightful

      Cool, Obama got 22.5M people insurance for almost a decade for $1T, Trump added $2T for tax cuts for the top 1%, which is a better use of money?

      --
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    8. Re:More like $15-$25 vs $500-$1000+ by bobbied · · Score: 4, Insightful

      Unless you are calling him a liar.

      If you like your doctor, you can keep your doctor..

      If you like your plan, you can keep your plan.

      It will save a family of 4 $2,500/year.

      I have a new doctor on a new plan and my healthcare costs went up... You decide what to call him.

      --
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    9. Re: More like $15-$25 vs $500-$1000+ by Enigma2175 · · Score: 3, Informative

      Your anecdote does not invalidate the data. The data is that medical bills are the number 1 cause of bankruptcy in the US. From the USA Today/Motley Fool article:

      The New York Times reported that 20% of Americans under 65 with health insurance had trouble paying their medical bills over the past year. Of those, 63% claim to have used up all or most of their savings to tackle their healthcare expenses

      So even if people have medical insurance, in many cases they are spending every dollar they have for medical costs. This doesn't happen in most other countries. A lot of "shitholes" can provide all their people with medical care, but in the US it's not possible because the people who are making a lot of money off of other people's misery are much too powerful because of the horrible political system. If campaign finance is fixed then maybe there is a chance for this to change, but currently both the corporate parties are currently fully bought and owned which is the same reason that we don't have universal gun background checks or legal marijuana even though a majority of the people support such measures. We used to have a representative government, and we still do, but now the representatives work for the corporations and the rich rather than for the general public.

      --

      Enigma

    10. Re:More like $15-$25 vs $500-$1000+ by LordKronos · · Score: 3, Interesting

      I think you are the one being lied to, and not by the AC above you but by your insurer. When ACA was enacted, my employer provided coverage was very good, but not fully compliant either. Nope, it too had some nitpick detail that the plan didn't cover something. Specifically, it did not provide free preventative care visits, or free birth control.

      It really sucked when my plan was cancelled because of that. Oh wait, I forgot...it wasn't cancelled. The next time the plan renewed annually, they added an additional rider to the policy (every policy has tons of those) which provided those services at no cost. There was nothing stopping your insurer from slightly altering the coverage terms to make it compliant. They just didn't want to. Why? Most likely they saw it as a chance to jack up rates and pad their profits while saying "sorry, wasn't us....Obamacare".

  2. Easily fixed. by 140Mandak262Jamuna · · Score: 4, Insightful
    Just update the EULA with a fine print that nobody can read to say, "uber is not an ambulance service. Please do use uber instead of ambulance".

    You get to keep all the cool cash. But no liability! Hey, it worked with "uber is not a taxi company" schtick, why not now?

    --
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  3. Re:Ambulance costs money? by RavenLrD20k · · Score: 4, Insightful

    Ambulances cost money no matter where you are. The only difference is what entity soaks up the cost of the ambulance. In the US, the cost of the service is placed directly on the person using the service, unless that person pays protection money to the mafia; er, excuse me. That should read premiums to an insurance company.

  4. the price of an ambulance will shock you. by nimbius · · Score: 3, Insightful

    After a motorcycle accident I was transported to a hospital for a strained shoulder. 24 hours later a firefighter showed up at my door and wedged an invoice under the threshhold. The bill? $1750.
    Now this story has an amicable ending because insurance covered this, however like all american healthcare its invoice-first. You're on the hook to pay for this service until you can claim or prove hardship, which in this case required two pay stubs and a gas bill. so if you get paid biweekly, thats a month without paying this bill, which is more than enough time for collectors to begin calling. This assumes you can immediately return to work to get paid, and most ambulance rides mean you arent going back to work anytime soon.

    the irony is that if companies like Uber paid any taxes at all, we might have a competent ambulance service that didnt cost as much as a used car.

    --
    Good people go to bed earlier.
  5. Yep by rsilvergun · · Score: 4, Funny

    but honestly, who wants to pay for single payer healthcare? I mean, the cost alone is -$17 trillion

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  6. Re: Ambulance costs money? by K.+S.+Kyosuke · · Score: 3, Informative

    with a substantial bureaucratic overhead added in

    As opposed to the current complete lack of bureaucratic overhead in the US healthcare system?

    --
    Ezekiel 23:20
  7. The question I'd ask by bferrell · · Score: 3, Interesting

    Is the incidence of use "ride sharing" (Uber/Lyft/etc) over medical transport higher than say a cab?

    If not, this is a non-issue.

  8. Uber driver could be a doctor by FeelGood314 · · Score: 3, Interesting

    At least in Canada there is a good chance your driver is a doctor from the Caribbean or Eastern Europe. Our Ambulance service is pretty good here in Canada but you would be shocked at how many Uber drivers are doctors from poorer countries.

  9. Re:Ambulance costs money? by BlueStrat · · Score: 4, Interesting

    In the USA, if you call an ambulance, it will come pick you no matter what even if you don't have the ability to pay.

    This is not true in Michigan where I live for residential addresses. If that address has an unpaid bill sent to collections they won't respond unless you can prove you are not the same resident. I live in an apartment complex and had to call EMS once and spent ~5 minutes on the phone confirming that I was not the former resident who had an unpaid bill. That's some seriously fucked up shit right there. I'm just lucky the delay in dispatching a unit wasn't life threatening. That time.

    Strat

    --
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  10. In the US Ambulances are billed differently by rsilvergun · · Score: 4, Insightful

    The hospital won't come after you for that $100k. Not with any real force. Ambulance companies are billed out of a completely different bucket and they _will_ get their money. Ambulance companies have notoriously bad debt collection practices that most poor people are well aware of.

    Furthermore, you can't file bankruptcy anymore. Not for real. All you can do is restructure your debt and pay it. It's one of the major legacies of the Bush Jr administration. They gutted the laws. If the judge likes you, you can pay slowly, but you'll still pay. If the judge doesn't like you your just boned. They'll order wage garnishment on behalf of private companies for amounts they see fit. If you're in the south you might end up in a debtors prison via contempt or court charges. The judge orders you to pay, you can't pay, they lock you up for contempt.

    There's been a major shift in how debt works in this country that nobody really talks about. Considering our media is largely owned by billionaires that's not surprising. Regardless, what used to be unsecured debt is now secured against all future earnings and any property you might own when you die.

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  11. Self diagnosis Re:More like $15-$25 vs $500-$1000+ by XXongo · · Score: 4, Insightful

    Most times an Ambulance isn't required. I don't see a problem here. If they choose an Uber over an ambulance, that's their chose.

    Yeah. You self-diagnose and your results depend on how accurate your self-diagnosis is.

    Guess wrong, you die. That's your choice. "I don't see a problem here" either, assuming "sometimes you guess wrong and die" is not considered a "problem".

  12. Secret bills passed by XXongo · · Score: 5, Informative

    They had to vote on the ACA bill first before they could find out what was in it.

    Yes... the Democrats passed the ACA after 79 hearings, and about two months of discussion, including multiple amendments from Republicans: https://mic.com/articles/17630...

    I was paying attention to the Republican complaint at how "quickly" ACA was passed right up until I saw how they decided to do in the "repeal and replace" bill, which was NO hearings, a bill written in secret, and an attempt to pass the bill before the budget office even stated what the cost would be.

    Not to mention provisions being added to the bill handwritten in the margins overnight before voting... which no senators or representatives actually admitted to adding https://www.vox.com/policy-and....

    The Republicans did everything that they accused the Democrats of doing, but even more so.