Slashdot Mirror


Growing Petition Requests Apple Recall MacBook Pro With 'Defective Keyboard' (fortune.com)

Apple might have some explaining to do if a recent petition against its MacBook Pro continues to gain steam. From a report: A petition surfaced this week on Change.org that calls on Apple to recall MacBook Pro units released since late 2016 over what the petition author Matthew Taylor calls a "defective keyboard." The petition seeks 7,500 signatures and as of this writing, it's closing in on 6,200. Judging by the sheer number of signatures coming in each minute, it shouldn't take long for it to hit the goal.

"Apple, it's time: recall every MacBook Pro released since late 2016, and replace the keyboards on all of them with new, redesigned keyboards that just work," the petition reads. It goes on to say that "every one of Apple's current-gen MacBook Pro models, 13-inch and 15-inch, is sold with a keyboard that can become defective at any moment due to a design failure."

132 comments

  1. I read that as by mandark1967 · · Score: 1

    "Defacative Keyboard" and it seems to mean the same thing.

    --
    Sig Follows: "Suppose you were an idiot. And suppose you were a member of Congress. But I repeat myself." -- Mark Twain
    1. Re: I read that as by Anonymous Coward · · Score: 0

      2015 keyboard was the last usable. Everything that followed, form over function, jony ived excrement indeed.

    2. Re: I read that as by Anonymous Coward · · Score: 0

      2015 keyboard was the last usable. Everything that followed, form over function

      Said nobody ever.

    3. Re: I read that as by Anonymous Coward · · Score: 1

      Uh, you just quoted somebody saying it.

  2. 6,000 closing in on 5,000 ? by magarity · · Score: 1

    it's closing in on 6,000. Judging by the sheer number of signatures coming in each minute, it shouldn't take long for it to hit the 5,000-signature milestone.

    WTF, people, are the signatures going in reverse?

    1. Re:6,000 closing in on 5,000 ? by jgrimard · · Score: 1

      Lol, this isn't going to end well...

    2. Re:6,000 closing in on 5,000 ? by Roger+W+Moore · · Score: 5, Funny

      WTF, people, are the signatures going in reverse?

      No, he meant to write 7,000 but he was using an Apple keyboard.

    3. Re:6,000 closing in on 5,000 ? by Hognoxious · · Score: 4, Funny

      Wouldn't it have come out as 7Â(TM)000?

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    4. Re: 6,000 closing in on 5,000 ? by Brockmire · · Score: 1

      msmash, please get some help from some high school newspaper kids on the basics or at least read how proper editors and content contributors ADD A FUCKING CORRECTION NOTICE AT THE BOTTOM WHEN FIXING THEIR FUCKUPS. Seriously, how do you not feel shame doing so poorly at your job?

  3. I guess they should have.... by Zurkeyon3733 · · Score: 1

    Stolen that Keyboard Design from Xerox as well :-D

    1. Re:I guess they should have.... by TheFakeTimCook · · Score: 1

      Stolen that Keyboard Design from Xerox as well :-D

      I'm sure you'd want a Laptop with the Lisa's Keyboard!

      http://www.mac-history.net/app...

    2. Re:I guess they should have.... by Anonymous Coward · · Score: 0

      More stolen "apple tech"

    3. Re: I guess they should have.... by Anonymous Coward · · Score: 0

      I want one with an Ergodox keyboard

  4. Now close to 6000 sig's, closing in on 5000 sigs? by Streetlight · · Score: 1

    If there's nearly 6,000 signatures I would guess there are already at least 5,000 signatures on the petition.

    --
    In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
  5. closing in on 6,000, shouldn't take long to hit 5k by jgrimard · · Score: 1

    " it's closing in on 6,000. Judging by the sheer number of signatures coming in each minute, it shouldn't take long for it to hit the 5,000-signature milestone. "

    Someone doesn't understand how maths works...

  6. But this is what users want by Sebby · · Score: 1

    I mean, Apple has always been about making what the users want, even when the users don't know what they want.... so users must want keyboards that collapse at the smallest spec of dust.... right?

    --

    AC comments get piped to /dev/null
    1. Re:But this is what users want by Anonymous Coward · · Score: 0

      apple knows best.

  7. HelpMe by Anonymous Coward · · Score: 0

    MyKeyboardIsFailingAndMySpacebarWontWorkAnymore.ThanksApple!

  8. Re:closing in on 6,000, shouldn't take long to hit by Anonymous Coward · · Score: 0

    how maths works

    But do they understand how Englishes work?

  9. USB-C ports coming next. by Anonymous Coward · · Score: 0

    USB-C ports coming next.

    1. Re: USB-C ports coming next. by Anonymous Coward · · Score: 0

      Touchpad too.

    2. Re:USB-C ports coming next. by Bing+Tsher+E · · Score: 1

      "There will be a single USB-C port, and no internal keyboard. You will be able to use the MacBook Pro for several hours before you need to unplug the keyboard and let it charge awhile."

  10. This is just the first step by Anonymous Coward · · Score: 2, Funny

    the next step is eliminating the keyboard altogether. Courageous.

    1. Re:This is just the first step by Falos · · Score: 1

      Sorry, I've misplaced my link to the video showing the demo of the ipod-wheel macbook.

    2. Re: This is just the first step by Anonymous Coward · · Score: 0

      What is this? 2005? Take that crap back to ytmnd.
      Everyone has had a tablet or smartphone on sale for some time now.

    3. Re:This is just the first step by Bing+Tsher+E · · Score: 1

      The iPod Wheel Macbook was a video The Onion put out. I stumbled upon it again recently while trawling through Onion junk on Youtube.

  11. Re:closing in on 6,000, shouldn't take long to hit by jgrimard · · Score: 1

    Lol, got that one from the other slashdot story...

  12. Apple's Response by ArhcAngel · · Score: 0

    We all know it's coming. Tim cook is going to come out on stage and tell everyone "You're holding it wrong!"

    --
    "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
  13. Apple vs Microsoft/Google by darkain · · Score: 4, Insightful

    When comparing Apple to PC/Microsoft/Windows, and comparing Apple to Google/Android, Apple has always been seen as the higher "quality" product for one very important reason: Apple makes everything and only has higher-end products. In the PC/Android world, there are high-end devices, mid-tier, low-end, extreme-budget devices. Regardless of the outstanding quality of top-tier PC/Android devices out there, their ecosystems as a whole contain the stigma created from their bottom-tier devices. This is why Apple has always seem as "superior" in the multiemedia creation department, despite PCs having absolutely amazing high quality top-tier hardware. I still remember the first time I repaired a Mac computer as a kid, and shocked to see that it used SCSI HDDs instead of IDE. Contrast this to the Microsoft world where the absolute top reason a Windows box will crash will either be faulty hardware or faulty drivers from the hardware manufacturer (both out of MS control, but only reflects upon them and not the hardware vendors)

    Since the passing of Steve Jobs, this push to be the best of the best in the hardware world has absolutely faltered. They don't give two fucks about quality anymore, and slowly but surely this is becoming more and more evident every single day. The higher price for assured reliability when purchasing Apple products is no longer there, sadly.

    1. Re:Apple vs Microsoft/Google by fluffernutter · · Score: 1

      They have always chinsed in places that the 'average user' didn't care about. Now they are completely getting full of themselves. It remains to be seen whether this petition will even change anything. Apple got their money, why would they care about... anyone?

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    2. Re:Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      Yeah, I took my first foray into the Mac ecosystem just before Christmas when I bought a 2017 MBP.

      It's not a bad device, but it's really no better than an equivalent PC. The whole just works thing is a myth, I had problems with it out the box - when I tried to create a new user profile for my wife, the user dialog just closed without any error as soon as I tried to save the user after typing in the details. This fixed itself when I updated the OS, but basic functionality not working out the box on a brand new device from Apple? Seems a bit silly.

      The Touch ID seems pointless, whenever you use it it insists you actually use a password instead, defeating the object, and I couldn't even create an iTunes account, or at least activate it, because it gave a meaningless error telling me to contact Apple when I tried to confirm my details. The Apple support staff in online chat were helpful and fixed it fairly quickly but I mean, really? How fucking hard is it to make account activation work? It's a pretty common thing that's been done millions of times before.

      I bought a Magic Mouse with it, and it's so fucking slow it's painful even when you turn the cursor speed up to full, I can only assume all Mac users are slower than a typical grandparent at using their computer as I don't know how they get anything done with such awfully slow cursor speed. Sometimes when I start up there's just no cursor, for like 2 minutes.

      The battery life is pretty terrible - using Lightroom/PS I'm lucky to get much over an hour out of the device, which is a far cry from the advertised 12 hours or whatever. The gestures are just annoying and gimmicky and get in the way though.

      Again, it's not all bad, these are all relatively minor quirks, it has a beautiful screen which for photo editing is what I really wanted, and using a graphics tablet the whole cursor speed is a non-issue. Updating the OS fixed some of the other problems, and I pretty much never use it without a power outlet so the abysmal battery life doesn't bother me too much anyway.

      But the idea there's anything special about Apple kit is a joke - it's got just as many quirks, glitches, and problems as a typical cheap Acer Windows laptop or whatever. That's become the norm for me so I'm not overly bothered, but I am disappointed that whilst being a really nice device, it's still just yet another computer with nothing to make it stand out above the rest, it's certainly not a premium experience like as is sold.

    3. Re:Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      I like the part where you can't use the magic mouse while charging it.

    4. Re:Apple vs Microsoft/Google by paulxnuke · · Score: 1

      You should have seen 'em in the 80's! The first PowerMac 8100/80 in '93 (IIRC) was built like a tank and I never heard of a problem with one (nor will I feed any trolls who did.)

      The problems really started with Jobs' return. Those first iMacs sold like mad and helped save the company, but they weren't the machines Apple used to make. One rumor at the time was that Jobs decided to save money by slashing QA and expecting a few more warranty returns. The round mouse was Jobs too, and if any working device could be as bad as a nonfunctional keyboard, that thing was it.

      Since then they've cared a little less every year, and it shows. The G5's were the last that really got built right (and mine wouldn't wake if it ever went to sleep...) That refurb G5 and a refurb laptop in 2008 were the last Apple gear I ever bought or ever will now.

    5. Re:Apple vs Microsoft/Google by Solandri · · Score: 1, Insightful

      Apple has always been seen as the higher "quality" product for one very important reason: Apple makes everything and only has higher-end products. In the PC/Android world, there are high-end devices, mid-tier, low-end, extreme-budget devices.

      Um, have you even looked inside a Macbook? CPU and chipset by Intel, memory by Samsung, SSD by Toshiba, networking by Broadcomm, display by LG, etc. Apple doesn't even make the Macbooks - Quanta does. And Quanta also makes laptops for nearly every other brand. There is no magical unicorn fairy dust inside the Macbooks.

      The only hardware Apple makes is their Ax SoCs used in their phones and tablets (and those are manufactured at the same fabs other companies use). Everything else is outsourced, just like every other major computer brand does. The thing that distinguishes Apple products is the software - all that is created in-house. And they do a very good job of it.

      This is why Apple has always seem as "superior" in the multiemedia creation department, despite PCs having absolutely amazing high quality top-tier hardware.

      The multimedia creation market is tiny. The global movie + TV industry is less than $300 billion. The global music industry is less than $20 billion. Less than half a percent of world GDP. Walmart alone is bigger than those industries combined. Toyota and VW come close. The market for equipment to distribute and watch movies and TV and listen to music is bigger than the markets for content. The MPAA and RIAA are just very vocal about their complaints, since they literally have peoples eyes and ears watching and listening to them. This creates an extremely distorted sense of their importance to the overall economy.

      That's why Windows was able to exist without features like color profiles for decades. And when they finally added it natively (Vista) they didn't bother fixing a persistent bug (Windows would lose the profile any time a UAC elevation prompt popped up) until Windows 8. It simply wasn't an important feature to the vast majority of their customers, so the companies which made color profiling equipment and software had to write work-arounds to the bug.

      the first time I repaired a Mac computer as a kid, and shocked to see that it used SCSI HDDs instead of IDE. Contrast this to the Microsoft world where the absolute top reason a Windows box will crash will either be faulty hardware or faulty drivers from the hardware manufacturer (both out of MS control, but only reflects upon them and not the hardware vendors)

      Windows crashes more often because it has to be designed to be universal - able to work with millions of different pieces of hardware. Apple tightly controls the hardware so only has to design and test their software against a few dozen hardware configurations. The price you pay for this reduced flexibility is (much) higher prices, and having to pay for features you may not need nor want. I've used SCSI drives in many of my PC builds since the early 1990s. SCSI is pointless in single-drive systems, and in many smaller multi-drive systems it adds unnecessary complexity.

    6. Re:Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      What you say is pretty much a myth for a large part of the Macs history. The Amiga seriously kicked the Macs ass in every which way. Color, sound, graphics. Serious graphics people used UNIX workstations. Apple screwed up so badly they had to use Jobs version of a UNIX workstation to save them - NeXTSTEP. The Atari ST had a better monochrome screen than the mac and more memory.
      The IIgs baseline would have made a much better Mac. It was so much better they purposely slowed it down.

    7. Re:Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      Does it have one button? Is that part of the magic?

    8. Re: Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      I have the 2017 MBP and itâ(TM)s fantastic. You should sell yours and use the money to buy some more crack you were smoking when you wrote this review.

    9. Re: Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      Fanboy detected. Reality distortion field status: unbreachable.

    10. Re:Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      Yeah, I took my first foray into the Mac ecosystem just before Christmas when I bought a 2017 MBP.

      ...

      I bought a Magic Mouse with it ...

      The Magic Mouse was discontinued in 2015. Obvious troll is obvious.

    11. Re:Apple vs Microsoft/Google by dgatwood · · Score: 1

      On the plus side, the hockey puck was so bad that Apple almost single-handedly created the market for USB mice....

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    12. Re:Apple vs Microsoft/Google by Megane · · Score: 1

      The 8100/80? Built like a tank? Absolutely! You even had to tear it completely apart to change the RAM, just like a real tank! Hey, at least it wasn't a 4400.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    13. Re:Apple vs Microsoft/Google by konohitowa · · Score: 1

      Remember GOOMF?

    14. Re:Apple vs Microsoft/Google by Anonymous Coward · · Score: 0

      The 8100/80? Built like a tank? Absolutely! You even had to tear it completely apart to change the RAM, just like a real tank! Hey, at least it wasn't a 4400.

      I had a Power Mac 7500, and that case was a dream to work with...the cover slid right off by pressing a couple tabs, the hard drive, CD and power supply flipped up on a hinge and the RAM and slots were laid bare in front of you!

      I find it hard to believe the same team designed the 8100. Actually, it probably wasn't the same team.

    15. Re:Apple vs Microsoft/Google by Megane · · Score: 1

      Well, I had a "Windtunnel" G4, and when it was eight or so years old, it was having heat problems, and the heat sink needed to be re-spackled. Thanks to that flip-down door design, it took me 15 minutes to redo the heat sink for both CPUs, without even having to remove the computer from the floor. I don't know if iFixit was around then, but it they might have been tempted to give it a 11/10 for repair-ability. That's how you design a case.

      And here we are now, where it seems like Apple would happily jump at the chance to encase a whole laptop in epoxy, if it would shave 0.5mm of thickness.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  14. Apple's already got your money by Anonymous Coward · · Score: 0

    They will just laugh and tell you to buy the "new new" macbook "pro" at the next WWDC with still no 32GB RAM. This post typed on a 32GB RAM Windows 10 laptop with USB-A ports, ethernet port and fixable keyboard.

    1. Re:Apple's already got your money by FunkSoulBrother · · Score: 1

      Do you have the link for nuking all of the advertising and spying out of the Start Menu and OS in general?

    2. Re:Apple's already got your money by omnichad · · Score: 1
    3. Re:Apple's already got your money by TheFakeTimCook · · Score: 2

      They will just laugh and tell you to buy the "new new" macbook "pro" at the next WWDC with still no 32GB RAM.

      This post typed on a 32GB RAM Windows 10 laptop with USB-A ports, ethernet port and fixable keyboard.

      ...and two whole hours of battery life!

    4. Re:Apple's already got your money by angel'o'sphere · · Score: 1

      2 hours if he is watching a youtube video.
      30 minutes if he is using an Office Application ... or is looking out of the window of the train he is riding.

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    5. Re:Apple's already got your money by Anonymous Coward · · Score: 0

      So much butthurt. apple product are not that good; deal with it and move on.

    6. Re: Apple's already got your money by Anonymous Coward · · Score: 0

      Actually, depending in usage, you can get good 10h on an alienware 13r3 with linux (coding/manuscript writing). With cuda computing and using heavy stuff you can get nearly 3h.

    7. Re:Apple's already got your money by AmiMoJo · · Score: 1

      Windows laptops are competitive on battery life. Some, like the LG Gram, even out perform Macs, and the battery is easy to replace too.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    8. Re:Apple's already got your money by Anonymous Coward · · Score: 0

      Dont confront him with facts. He will just make up more lies to combat them like a typical apple apologist.

  15. Why??? by deep44 · · Score: 1

    Of course -t's an onl-ne pet-t-on! Damnnnnnnnnnnn yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyo- A--le!!!!!!!! ^H^H^H^H;oAJsdp'ashjfdlks;vn

  16. Re:Now close to 6000 sig's, closing in on 5000 sig by olsmeister · · Score: 1

    Voter fraud!!!!

  17. So I've heard... by Soft+Filter · · Score: 2

    Interestingly, none of our users have complained about the keyboards on their new Macs. They complain vociferously about other things, to be sure, but this isn't one of them. For such a supposedly widespread problem, they've been remarkably silent.

    Background: I've supported the Macs and PCs at my workplace for over 10 years. I prefer the older chiclet design, but mostly because that's what I'm used to.

    1. Re:So I've heard... by joh · · Score: 0

      What are these people doing with their Macbooks? For some reason people put up with crappy keyboards if they're using them rarely.

    2. Re: So I've heard... by Anonymous Coward · · Score: 0

      This is NOT about Macs.

      This is MacBook Amateur (former MacBook Pro).

    3. Re:So I've heard... by fluffernutter · · Score: 0

      I'm sure macbooks are fine if set down on a flat desk with no obstructions, plugged in once with cord carefully run straight to the floor and to a plug, and always used in a room with no dust. Never move them and never, ever put any sideways pressure on the power cord. Perhaps your co-workers are much more anal retentive than you think.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    4. Re:So I've heard... by PCM2 · · Score: 2

      I'll even go so far as to say this: My work gave me a 13" MacBook Pro from 2017, with the Touchstrip, and I really like the keyboard. I made a lot of typos at first because of the extremely low-profile design, but now I can type fast as hell on it. I've never had any keys mysteriously stop working or anything of the kind. And I've never heard any complaints from my coworkers about that, either. If they don't like it, it's just because they don't like how it feels.

      --
      Breakfast served all day!
    5. Re:So I've heard... by TheFakeTimCook · · Score: 1

      I'll even go so far as to say this: My work gave me a 13" MacBook Pro from 2017, with the Touchstrip, and I really like the keyboard. I made a lot of typos at first because of the extremely low-profile design, but now I can type fast as hell on it. I've never had any keys mysteriously stop working or anything of the kind. And I've never heard any complaints from my coworkers about that, either. If they don't like it, it's just because they don't like how it feels.

      Thats like all the people like fluffernutter, above, who don't know how to treat a cable, and then complain "I've gone through |x| number of these power cords in |y| months!" When I have NEVER had a failure of either an Apple power adapter nor its cable.

    6. Re:So I've heard... by Anonymous Coward · · Score: 0

      LOL LIAR.

      You are the perfect apple "it isnt happening to me so it's all a lie" shill.

    7. Re:So I've heard... by Bongo · · Score: 1

      I’ve had the return key go dull. Blasting canned air along its edges brought it back.

    8. Re:So I've heard... by Bongo · · Score: 1

      Oh and not chomping nuts whilst typing. That also helped. One gets the sence that the keyboard designers never ate at their desk with their fingers covered in macadamia dust.

  18. Obligitary: by skirmish666 · · Score: 1

    âoeYouâ(TM)re pushing it wrong.â

    --
    Sigger than your average
    1. Re:Obligitary: by Anonymous Coward · · Score: 1

      âoeYouâ(TM)re pushing it wrong.â

      aoeYoua(TM)re using one of those defective Apple keyboards, arena(TM)t you?

  19. Want them to change? by Anonymous Coward · · Score: 0

    Want them to change to make better products?
    Don't buy their products.
    Every review I read when they were released spoke of how poorly the keyboards were.

    People have a choice believe it or not.
    There are plenty of other options out there.
    90% of people just browse and click and type a few words.

    For the people that really need to type all the time get a top of the line chromebook or a top of the line lenovo or hp.

    The lines are blurred now with basically everything being a web app and accessible via the internet.
    No longer are the applications for the majority, platform dependant.

    Apple hasn't put out quality consumer friendly laptops or desktops for a few generations now.

    1. Re:Want them to change? by fluffernutter · · Score: 1

      I just wish they would release iOS developers from having to buy into the Apple Mac club. It's not like developers type a lot or anything.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    2. Re: Want them to change? by Anonymous Coward · · Score: 0

      2012-2013 model was fine. Also OS X of that time was fine too.

    3. Re:Want them to change? by TheFakeTimCook · · Score: 1

      I just wish they would release iOS developers from having to buy into the Apple Mac club. It's not like developers type a lot or anything.

      Go get another career, already! That's ALL you bitch about.

    4. Re:Want them to change? by Anonymous Coward · · Score: 0

      I wish they would put a buttit in the skull. But we can’t always get what we want.

    5. Re: Want them to change? by Anonymous Coward · · Score: 0

      I bet you tell that to all the iOS developers...

    6. Re: Want them to change? by Anonymous Coward · · Score: 0

      From the look of the ghost town that the app store is lots of developers have all ready left.

  20. Jumped the Shark by lazarus · · Score: 4, Insightful

    In all seriousness, I've been buying their laptops for over a decade, and I have to tell you that they are now, suddenly, crap. If you've never tried typing on a new Macbook Pro keyboard (the ones in question) I encourage to try one out at an Apple store. It is *literally* like typing on a package of chicklets. They do this big sell job on you about how revolutionary the keys are now, but they don't move at all (well, not much anyway). If you think that the feeling of touch typing on your smartphone's screen is revolutionary, then you'll probably love them. If you still prefer buckling springs on your desktop keyboard then this is about as far away as you could possibly get from that.

    I just had a go on a new Thinkpad and Lenovo seems to be going in the other direction - trying to get more travel in their keys. I don't know what Apple is smoking but they're about to throw away a very nice business. It used to be that the best Windows laptop you could buy was an Apple, now there is no way that would be true.

    --
    I am not interested in articles about life extension advancements.
    1. Re:Jumped the Shark by umafuckit · · Score: 2

      I disagree, I really like the keyboard one the MBP. It's true that once every few weeks a key stops working for a few strokes, so that is indeed a minor issue for me. But in general I prefer this keyboard to previous models.

    2. Re:Jumped the Shark by joh · · Score: 1

      I tried the keyboard more than once and maybe apart from the noise I liked them and could certainly get used to them just as I got used to the chiclet keyboards. But I can't get used to a keyboard that stops working every two months or so.

    3. Re:Jumped the Shark by joh · · Score: 1

      Well at least the consumer Yoga Thinkpad keyboards are utter crap, they sag like mad in the middle, it's like bathing your fingers in dough.

    4. Re:Jumped the Shark by Octorian · · Score: 1

      You must also never use function keys, or the escape key.
      Okay, maybe if you only use software "beautifully designed" by Apple fanboys then this is probably the case. But if you're using cross-platform software with a broader audience, of which Apple is a minority, then its a very annoying issue.

    5. Re:Jumped the Shark by Octorian · · Score: 1

      I got one of these new MacBook Pro laptops at work. Meanwhile, I still have an older model as my personal laptop at home. Lets just say that I have no present desire to upgrade my personal laptop.

      That being said, I've always treated laptops as secondary machines, so I spend the majority of my day using a Das Keyboard on a desk.

    6. Re:Jumped the Shark by mrbester · · Score: 3, Interesting

      I use a MBP at work and it staggers me that something that costs over two thousand pounds has such a shit keyboard. My aging ASUS laptop I have at home admittedly doesn't have a very good keyboard (for that I'd use the other half's ancient Dell Latitude) but it's like a breath of fresh air and a joy to use in comparison. Plus it has a hardware ESC key...

      --
      "Wait. Something's happening. It's opening up! My God, it's full of apricots!"
    7. Re:Jumped the Shark by TheFakeTimCook · · Score: 1, Interesting

      In all seriousness, I've been buying their laptops for over a decade, and I have to tell you that they are now, suddenly, crap. If you've never tried typing on a new Macbook Pro keyboard (the ones in question) I encourage to try one out at an Apple store. It is *literally* like typing on a package of chicklets. They do this big sell job on you about how revolutionary the keys are now, but they don't move at all (well, not much anyway). If you think that the feeling of touch typing on your smartphone's screen is revolutionary, then you'll probably love them. If you still prefer buckling springs on your desktop keyboard then this is about as far away as you could possibly get from that.

      I just had a go on a new Thinkpad and Lenovo seems to be going in the other direction - trying to get more travel in their keys. I don't know what Apple is smoking but they're about to throw away a very nice business. It used to be that the best Windows laptop you could buy was an Apple, now there is no way that would be true.

      You realize, of course, that the farther the key-travel, the more TIME and EFFORT is required to type on it.

      Now of course it isn't like hauling a stone up a hill; but it all adds up. That's why the people who take a week or so and get used to the new keyboard design almost universally say "I can type much faster and more accurately on this keyboard..."

    8. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      said by a person who had never used Apple product before. You are a joke

    9. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      I remember seeing the presentation in 2015 when they presented their new switch.

      I thought, that's just TACT switch without the housing. They are really uncomforable since it's just an on/off digital feel to it, no give and at low forces those are quite unreliable. On top of that the metal dome is exposed which will increase corrosion, this will be a disaster.

    10. Re: Jumped the Shark by Anonymous Coward · · Score: 0

      No it does not. It requires more effort to make such fine movements and slows people down. And the actuation point doesn't have to be where the key hits the bottom. A little wiggle room makes it easier to go fast.

      Or maybe it's subjective and comes down to personal choice.

    11. Re: Jumped the Shark by Anonymous Coward · · Score: 0

      says the guy who has nothing but an insult to back it up. you are a troll.

    12. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      WHAT A BUNCH OF SHIT YOU SPEW.

      Do you have any facts to back up this ridiculous claim of people "almost universally" saying any such nonsense?
      Of course you dont.
      Go chant and pray in front of an apple store and save us your constant dribble and pro-apple bullshit.

      You have absolutely NO credibility.

    13. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      It's true that once every few weeks a key stops working for a few strokes, so that is indeed a minor issue for me.

      You must either be an astroturfing troll or one of those "true" apple fans.

    14. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      When I moved off to college I got a laptop that I knew came with a bum keyboard (faulty nkro and actuation). I figured that I could live with it as long as I used an external keyboard and only use the built-in keyboard when I had to. Oh boy... It was so bad that as soon as I could afford it I got a second laptop just to carry around.

      If I had another keyboard that so much as exhibited the hint at similar behavior I'd throw it in the trash immediately. You shouldn't have to compromise on a product that you paid a premium for.

    15. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      [...] I don't know what Apple is smoking but they're about to throw away a very nice business. [...]

      Apple is already a dumpster fire.

    16. Re:Jumped the Shark by Anonymous Coward · · Score: 1

      Gosh. How can there be people so blindly delusional. It is not every once in a while. It takes me 3 to 6 tries to enter a long-ish password (just 19 chars on that). And no, I am not mistyping as it is random.

      And on other occasion, I have seem the keyboard sending my key presses out of order.

    17. Re:Jumped the Shark by Anonymous Coward · · Score: 0

      Exactly.

    18. Re: Jumped the Shark by Anonymous Coward · · Score: 0

      So that's what an apple apologist sounds like.

      You do honor your nickname.

    19. Re:Jumped the Shark by Waccoon · · Score: 1

      I've heard some people say the keyboards are great and they love them. Hey, to each their own, and there's nothing wrong with being different.

      What bugs me about Apple (and always has for 30+ years) is that they only offer one option -- take it or leave it. That's tough when a company has such an aggressive vertical monopoly. I had to take a serious double-take when they started bundling laptop chicklet keyboards with their high-end desktop machines, because it's obvious that a professional workstation has the same usability requirements as a laptop.

      Secretly, I'm glad they didn't bundle a keyboard or mouse with my PPC Mini when I bought it a long time ago, since what they were offering was crap. I used a PC keyboard and mouse instead. Of course, I had a heart attack when I found out I can't customize the mouse acceleration, making the GUI nearly impossible to use, regardless of what mouse I used. I got rid of that machine rather quickly and have since sworn I'll never buy an Apple product again. Some people may like them, but I need more choices, because one size does NOT fit all.

    20. Re:Jumped the Shark by Waccoon · · Score: 1

      It depends on your fingers. No matter how long I use any laptop, I can never type as fast on them as I can on a "real" keyboard. It's also the same reason I have a keyboard with Cherry brown switches, because I type slower on keyboards with red switches, despite them having the same amount of travel. I went through quite a few keyboards before I settled on one I like.

      That's why having choices is important. You personally may type faster on a laptop, even "most" people (according to gossip) may type faster, but it's stupid to assume everyone is the same. It's never worth defending a company that forces a single choice on to the public, especially when they do something really weird and then just tell every critic the reason they don't like it is because they're holding it wrong.

    21. Re: Jumped the Shark by Anonymous Coward · · Score: 0

      If having a key not working for a few stokes is minor for you , then you dont use the keyboard much. Dont code or write.

    22. Re: Jumped the Shark by Dixie_Flatline · · Score: 1

      This is a fair, but subjective opinion. There are lots of people that love the feel of the keyboard; that say that going back to the old one is difficult. You dont have to love the new one, but honestly, this isn't the actual issue. The fact that a speck of dust renders it inoperable and replacing it involves replacing the entire top case is the issue.

      There will always be a tension in the appreciation of the aesthetics of Apple hardware, including how the keyboards feel, but it's an objective truth that the keyboards fail at a higher rate (perhaps as high as twice as much) and cost an incredible amount to replace.

    23. Re:Jumped the Shark by WorBlux · · Score: 1

      It probably wouldn't have need a big deal to replace that keyboard. The new Macs's keyboards on the other hand are riveted to the frame, and you're looking at over $300 after parts and labor.

    24. Re: Jumped the Shark by AmiMoJo · · Score: 1

      Keyboards are one of the most common points of failure, since they get all the dust and liquid in them. Accidents happen.

      Having to replace the whole top half of the body is madness. Much rather get a Lenovo where I can just order a replacement and fit it myself in a few minutes (handy if you want to change layout too).

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    25. Re:Jumped the Shark by umafuckit · · Score: 1

      I rarely use the escape and function keys, yes. I've got used to escape being odd now. At first I didn't like that. Function keys I hardly ever use anyway.

    26. Re:Jumped the Shark by ThomasD3 · · Score: 1

      I like the new keyboard a lot as well. yes, ESC can be annoying, but if you install HapticKey it makes the touchbar a lot better. The cursor keys on the other hand... making the left / right keys taller was absolutely retarded. After using it for a year, I still hit the wrong keys and I type for hours every day. I had keys not working and blowing compressed air while holding the laptop sideways has always fixed it; but it's a stupid fix, like the "you're holding it wrong" when the iphone 4 was losing connection. It has happened when you transport the laptop, as I guess dust shifts, which is even worse since you don't necessarily have a can of compressed air at the place you take the laptop out of the bag. Is the keyboard nice to use? most definitely, but Apple screwed up once again and it has become a common pattern now.

  21. Comment removed by account_deleted · · Score: 1, Insightful

    Comment removed based on user account deletion

  22. Re:closing in on 6,000, shouldn't take long to hit by Hognoxious · · Score: 1

    Don't ask me, I even failed civics. Both of them!

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  23. Re:Now close to 6000 sig's, closing in on 5000 sig by Anonymous Coward · · Score: 0

    If there's nearly 6,000 signatures I would guess there are already at least 5,000 signatures on the petition.

    How many are from actual owners? Then what percentage of total owners is it?

    Oh a tiny insignificant fraction. Then Apple should rightfully ignore this.

  24. Re:Brainwashing by Anonymous Coward · · Score: 0

    At least it's not Windows, Linux, or Android. I'll take a few hardware defects over using those crappy operating systems.

  25. Re:Brainwashing by joh · · Score: 1

    Well, Apple DOES make quality products, but this keyboard is not one of them.

  26. Repeat after me by AndyKron · · Score: 1

    It just works. It just works. It just works. Believe me yet?

  27. Re:closing in on 6,000, shouldn't take long to hit by Anonymous Coward · · Score: 0

    Better than Americans...

  28. Re:closing in on 6,000, shouldn't take long to hit by ChunderDownunder · · Score: 0

    You dandy yanky-doodles might want to get out of your bubble occasionally.

    'maths' is correct in various Englishes other than en_US.

  29. Apple's has so messed up Mac line by Anonymous Coward · · Score: 0

    I stopped few years back with Mac's. Completely unworthy of their price tag anymore. Apple's obsession with profit margins and thin and tidy port skimpy "pro" notebooks just left me wondering who buys this crap anymore?

    1. Re:Apple's has so messed up Mac line by Anonymous Coward · · Score: 0

      They used to have MORE ports than the competition (remember FireWire 800?), now it's the complete opposite.

  30. Re: Now close to 6000 sig's, closing in on 5000 si by Anonymous Coward · · Score: 0

    Why does that matter?

    Maybe the rest of us are avoiding buying it until this gets fixed.

    Maybe we're avoiding Apple completely until they stop having such convenient flaws.

  31. Why would they? by DogDude · · Score: 1

    Apple consumers are some of the biggest suckers out there. They'll literally buy *anything* with an Apple logo on it. Apple consumers will remain Apple consumers for the foreseeable future, no matter the quality of their products and services. If anything, they should double the price of these machines.

    --
    I don't respond to AC's.
    1. Re:Why would they? by angel'o'sphere · · Score: 1

      They'll literally buy *anything* with an Apple logo on it.
      You are an idiot.

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    2. Re:Why would they? by DogDude · · Score: 1

      You are an idiot.

      I think you're confused. I don't spend thousand of dollars on crappy hardware.

      --
      I don't respond to AC's.
    3. Re:Why would they? by Anonymous Coward · · Score: 1

      I found one of the suckers still in the denial stage.

    4. Re:Why would they? by Anonymous Coward · · Score: 0

      Apple consumers are some of the biggest suckers out there. They'll literally buy *anything* with an Apple logo on it. Apple consumers will remain Apple consumers for the foreseeable future, no matter the quality of their products and services. If anything, they should double the price of these machines.

      Tim, is that you?

    5. Re:Why would they? by angel'o'sphere · · Score: 1

      Apple consumers are some of the biggest suckers out there. They'll literally buy *anything* with an Apple logo on it.

      Which part of: you are an idiot did you not grasp yet? Do I really need to explain it?

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    6. Re:Why would they? by Lord+Flipper · · Score: 1

      You are an idiot.

      I think you're confused. I don't spend thousand of dollars on crappy hardware.

      They'll somehow manage to get by without your $$$... You're still a fucking idiot.. and a parrot... and a dimwit... etc...

  32. Macbook Wheel? by rsborg · · Score: 1
    --
    Make sure everyone's vote counts: Verified Voting
  33. I really wonder if this is Big Data at work.. by Anonymous Coward · · Score: 0

    I've wondered since the touch-bar was introduced - could it be that Apple has been gathering key-usage statistics to drive their keyboard technology and quality? How could you come to the conclusion that you should get rid of the F keys and escape key? You wouldn't just go around and ask people. You'd actually gather statistics, identify 'useless' parts of the keyboard and deprioritize them.

    Given that 98% (My guess) of interactions with Apple products happen through touch screens at this point so the keyboard designers are probably being told to cut costs since the majority of users don't care about keyboards. Sad day. You used to be able trust that the Macbook Pro would 'just work' making it an unequaled product.

    1. Re:I really wonder if this is Big Data at work.. by Megane · · Score: 1

      So you're implying they would do something smart like base a decision like that on actual data, and not just what some executives thought would look cool and make it .5mm thinner?

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  34. Re: Now close to 6000 sig's, closing in on 5000 si by Anonymous Coward · · Score: 0

    Maybe we're avoiding Apple completely until they stop having such convenient flaws.

    Then you don’t get to demand recalls you fucking retard.

  35. Re: Now close to 6000 sig's, closing in on 5000 s by Anonymous Coward · · Score: 0

    But this affects some people I know.
    I should stand up for them.

  36. Re: closing in on 6,000, shouldn't take long to hi by Nidi62 · · Score: 1

    Pretty sure it's "Englishi"

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  37. Re:Brainwashing by Anonymous Coward · · Score: 0

    Exactly. Tech hating apple morons will end up throwing this defective turd away and then run back and my the next defective turd apple shits out.

    They deserve every dirty trick apple pulls on them.

  38. Re: Now close to 6000 sig's, closing in on 5000 s by Anonymous Coward · · Score: 0

    You should go put a fucking bullet in your head.

  39. It just works! by Anonymous Coward · · Score: 0

    Stop eating food infront of your glorious MacBook Pro !

  40. MacBook Pros and keyboards by movdqa · · Score: 1

    The known problems are the keyboards and video artifacts problem. A co-worker got a new 13 inch 2017 MBP and it had video artifacts within a few months. He brought it to the Apple Store and they fixed it for him. I have a 2014 15 MBP (personal) and a Corporate 2015 13 MBP. They both work great. The keyboards work and they just plain work overall. But I wouldn't touch the 2016 and 2017 stuff and Apple must know this. I use my MBP at a desk the vast majority of the time and have it hooked up to KVMM. The keyboards are mechanical, and very clicky and noisy, just the way I like them. Lots of key travel too. Apple should make models with more keyboard travel and sell them as gaming models.

  41. Re:Wtf. by Anonymous Coward · · Score: 0

    If only apple cult members had a mind of their own.

  42. Re:Brainwashing by Anonymous Coward · · Score: 0

    Blah blah blah, Yes we all know the world runs on apple software; everything else is junk. apples software is just as bad as its hardware.