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The Rise of the Pointless Job (theguardian.com)
An anonymous reader shares an excerpt from an article via The Guardian, written by David Graeber: One day, the wall shelves in my office collapsed. This left books scattered all over the floor and a jagged, half-dislocated metal frame that once held the shelves in place dangling over my desk. I'm a professor of anthropology at a university. A carpenter appeared an hour later to inspect the damage, and announced gravely that, as there were books all over the floor, safety rules prevented him from entering the room or taking further action. I would have to stack the books and not touch anything else, whereupon he would return at the earliest available opportunity. The carpenter never reappeared. Each day, someone in the anthropology department would call, often multiple times, to ask about the fate of the carpenter, who always turned out to have something extremely pressing to do. By the time a week was out, it had become apparent that there was one man employed by buildings and grounds whose entire job it was to apologize for the fact that the carpenter hadn't come. He seemed a nice man. Still, it's hard to imagine he was particularly happy with his work life.
Everyone is familiar with the sort of jobs that don't seem, to the outsider, really to do much of anything: HR consultants, communications coordinators, PR researchers, financial strategists, corporate lawyers or the sort of people who spend their time staffing committees that discuss the problem of unnecessary committees. What if these jobs really are useless, and those who hold them are actually aware of it? Could there be anything more demoralizing than having to wake up in the morning five out of seven days of one's adult life to perform a task that one believes does not need to be performed, is simply a waste of time or resources, or even makes the world worse? There are plenty of surveys about whether people are happy at work, but what about whether people feel their jobs have any good reason to exist? I decided to investigate this phenomenon by drawing on more than 250 testimonies from people around the world who felt they once had, or now have, what I call a bullshit job. Graeber defines a "bullshit job" as "one so completely pointless that even the person who has to perform it every day cannot convince themselves there's a good reason for them to be doing it." Do you feel that your work is completely unnecessary?
Everyone is familiar with the sort of jobs that don't seem, to the outsider, really to do much of anything: HR consultants, communications coordinators, PR researchers, financial strategists, corporate lawyers or the sort of people who spend their time staffing committees that discuss the problem of unnecessary committees. What if these jobs really are useless, and those who hold them are actually aware of it? Could there be anything more demoralizing than having to wake up in the morning five out of seven days of one's adult life to perform a task that one believes does not need to be performed, is simply a waste of time or resources, or even makes the world worse? There are plenty of surveys about whether people are happy at work, but what about whether people feel their jobs have any good reason to exist? I decided to investigate this phenomenon by drawing on more than 250 testimonies from people around the world who felt they once had, or now have, what I call a bullshit job. Graeber defines a "bullshit job" as "one so completely pointless that even the person who has to perform it every day cannot convince themselves there's a good reason for them to be doing it." Do you feel that your work is completely unnecessary?
Load them all up on a spaceship, along with the telephone sanitisers, and blast them into space.
This is pretty common in Japan and comes in various forms. Back in 2013 the NYT did an article about workers sent to the boredom room. Many of these workers were hired into the company back in the period when lifetime employment was the way things went, so I guess many workers had contracts that made it impossible for them to be laid off. When Sony closed down a number of their older products such as Betamax or the Walkman, they couldn't fire a lot of these old timers that only knew about their specific product, so they stuffed them in 'boredom' rooms where they'd come in every day and read the newspaper or a book, and then go home after 8 hours.
I've also personally experienced similar redundant jobs in Japan. When I went to the city hall to pick up some official tax form information, they had someone that took my request form and handed it to someone who printed out the document. The printer-person confirmed the document, stamped it, and then passed it to the person sitting next to them. This next person looked it over for all of 5 seconds, stamped it and passed it to the person at the head of this block of four desks and he glanced it over and stamped it. Then the person that took my request form took it to another guy sitting in a separate desk about 5ft away ("section chief") and he stamped it and then I got my tax forms. I have no doubt that 2 of the people in this process were completely useless in most of the work they do.
I think the lesson here is that if you want to find pointless jobs, just look in highly bureaucratic systems -- there are bound to be tons.
So if I perform useful work for people doing a useless job, does that make my job useless?
This happened to me --
Back in the remote past, my cubicle fluorescent light burned out. The storage closet that had replacement bulbs was 20 feet away from my cube in the hallway. Being a union shop, I stopped and asked a passing electrician if he could set me up with a bulb and he responded that I had to go though "Facilities" and submit a request. I duly filled out the request. A week went by in the dark. I returned to "Facilities" and between the 7 guys in there standing around joking and drinking coffee, asked them what the holdup was as the closet was so close and had plenty of bulbs and wouldn't take but a minute. They responded that they needed millwright to get the bulb out of the closet deliver it to my cube and then the electrician could then install it, but that all the millwrights were extremely busy in the moving of furniture! I tried to explain that the darkness made it almost impossible for me to work in my cube and my lost productivity was needlessly costing the company money. He just shrugged.
On the way back I retrieved a bulb and replaced it in about a minute. One of the "busy" millwrights that was chatting up one of the secretaries while he watched an old timer co-worker struggling to single-handedly navigate a heavy filing cabinet on a moving dolly spotted me and reported me to the union!
It ended up our dept had to pay the union for 8 hours of labor because I had the audacity to "infringe on their livelihood" when I changed a frickin light bulb!
I spoke with the friendly old timer later and asked him about why he wasn't getting any help from his union buddies and that most of them were literally standing around doing nothing. He responded that his old school work ethic was alien to the new younger union members when they realized that they get paid whether they're working or not! Absolutely no frickin shame!
Since that incident, fuck the unions and the horses they rode in on! It's even worse now...
Eventually, the carpenter is going to come back, and he will either:
1. See that his work has been done and go away, saying nothing.
2. Complain, likely resulting in a written warning to the professor.
Is it worth the risk? Or did you forget that he already asked for help?
OR 3. See that his work was done, spend his time to undo the work, and submit a formal complaint through union channels that unauthorized work was done, causing management to discipline you, and force you to wait 1 month to have the work done by authorized labor using work-to-rule levels of efficiency and have your manager's department be billed for both the undo work and the re-do work.
As you might have surmised, #3 has happened to me... If I only had to live with a warning, it might have been still worth a warning, but having to wait an extra month and see your work be undone, and re-done poorly, certainly tips the scale the other way (which was of course the point of the whole exercise).
Give people too much power and they will abuse it, it happens with unions but also without them it would happen in the opposite way - you would be expected to do everything, and work longer hours at no extra pay etc.
There's a happy medium where employers cant abuse employees and union workers do their jobs efficiently, but we never seem to get there.
It seems all of these people campaigning for equality or fairness want nothing of the sort - they all want inequality to remain, just that they want it to be in their favor instead of against them.
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Most U.S. states require workers compensation insurance, whose premiums are based on the type of work an employee does. A "clerical" worker like a professor "dirtying his hands" and fixing a shelf would be doing something more risky and outside the scope of his job description. If the insurance company caught wind of it, the school could lose its insurance, or worse yet all its professors could be reclassified as a different type of employee with a higher rate, and the school's insurance premiums would go up. So yes, being in academia may in fact mean you're not allowed to work with your hands.
I ran into exactly this type of situation at a previous job. We had a restaurant on our resort, and all the restaurant employees were categorized as restaurant workers with about a 8% insurance rate (i.e. we paid the workers comp insurance company 8% of their wages as a premium). Someone in another department began a school camp program - urban elementary schools would send a class for a week-long stay at our resort (located in a rural area), learning about nature and the environment. They ate meals at our restaurant. When the state workers comp insurance board caught whiff of this, to our astonishment they reclassified all of our restaurant staff as camp workers at a 15% insurance rate, even though there was nothing camp-related about their duties. The vast majority of the restaurant staff weren't even preparing meals for the camp kids, and the ones who were weren't doing anything they wouldn't normally do for regular restaurant customers. But the board insisted that because the kids were there for a camp and eating meals prepared in our restaurant, our restaurant workers were camp workers.
I appealed and lost. There's a single state government insurance board which decides these things, so after your appeal is decided, that decision is final. But I did manage to convince them to charge camp rates for our restaurant workers only on days when this camp program was present (weekdays, vs most of our regular customers being on weekends). This increased my workload considerably since I now had to record the restaurant payroll day-by-day and cross-reference against days when camps were present. But the difference in insurance premium was over $10k/mo. I did this for close to a year, while we worked to spin off the camp program into a separate company. Then this new camp company became a "customer" of our resort, thus allowing us to legitimately tell the insurance board to rescind their ridiculous classification change because we weren't running any camps and didn't have any camp employees on our payroll.
Since that incident, fuck the unions and the horses they rode in on! It's even worse now...
It is easy enough to blame the unions, but remember that the old timer also was unionized.
The "busy" millwright didn't report you because of the union, he reported you because he was an asshole and he would have been that without a union too.
If you want change then unions is the wrong target to fight.
The problem is a culture that is endorsing assholes instead of promoting honesty, humility and being helpful.
Just getting rid of the union will only mean that assholes has to go through company management instead of the union to make your life miserable.