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Tesla Model 3 Falls Short of Consumer Reports Recommendation (cnbc.com)

Consumer Reports published their review of the Tesla Model 3 today. The product review site liked the vehicle's range of the battery and agile handling, but had issues with braking, controls, and ride quality. Overall, it failed to get a recommendation. CNBC highlights the key shortfalls: "Our testers also found flaws -- big flaws -- such as long stopping distances in our emergency braking test and difficult-to-use controls," said a review in the publication. In particular, the car's stopping distance of 152 feet from a speed of 60 miles per hour was slower than any of its contemporaries, including the Ford F-150, a full-size pickup. The location of almost all of Tesla's controls on a touchscreen and the vehicle's ride quality were also factors in the group's decision. Tesla issued a statement in response to Consumer Reports' stopping distance claim: "Tesla's own testing has found braking distances with an average of 133 feet when conducting the 60-0 mph stops using the 18-inch Michelin all season tire and as low as 126 feet with all tires currently available. Stopping distance results are affected by variables such as road surface, weather conditions, tire temperature, brake conditioning, outside temperature, and past driving behavior that may have affected the brake system. Unlike other vehicles, Tesla is uniquely positioned to address more corner cases over time through over-the-air software updates, and it continually does so to improve factors such as stopping distance."

30 of 297 comments (clear)

  1. Won't matter by Tablizer · · Score: 4, Insightful

    Most people buy Tesla's to be cool, not to be practical.

    1. Re:Won't matter by Bing+Tsher+E · · Score: 2

      Tesla was a talented engineer and scientist in his younger years and up into middle age. But he faced attacks and opposition from people like Edison and degenerated into a weird crank in his later years. He ended his life with the same reputation as Aleister Crowley or Madam Blavatsky, and the coffee-table books about Tesla on the remainder table at big-box bookstores have the same occult aura about them.

  2. Braking distance suggests QA problem at Tesla by Solandri · · Score: 5, Insightful

    CR doesn't accept manufacturer-provided samples for testing. They pose as a buyer and buy the product just as a regular customer would. This includes cars. So the car they test in their review is a true random sample. If Tesla is getting 133 ft stopping distances in their internal testing, while CR got a 152 ft stopping distance, that would suggest a QA problem at Tesla is resulting in large variability in the effectiveness of the brakes. Which given all the problems they've had with their Model 3 production wouldn't be that surprising.

    1. Re:Braking distance suggests QA problem at Tesla by HornWumpus · · Score: 2

      What? At the performance end, cars ARE stopping a _little_ shorter. Brembo 6 pistons, factory big brakes etc. but 99% tires being better.

      Average cars are still average cars. 1 piston calipers, average low cost discs etc. Very little new under the sun. Even active, individual wheel ABS was available 15 years ago. It still isn't on econo cars. The cheap end of ABS is still very cheap. 10 or 15 years ago ABS was already required and standard.

      There is a little improvement in tires. But 15 year old cars are rarely on 15 year old tires. If they are, they are rolling hazards.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    2. Re:Braking distance suggests QA problem at Tesla by Dare+nMc · · Score: 2

      Report in 2011 with several cars made before 2003 22 cars that stop better than 100 feet from 60

      That is at least 33 feet better than the Tesla, more like over 50 feet. And in a car that out accelerates half of them????

    3. Re:Braking distance suggests QA problem at Tesla by scamper_22 · · Score: 3, Insightful

      Isn't it amazing how CR idea of testing makes more sense to me than the government testing.

      Even for all these emissions scandals that we've been hit with. Wouldn't it make more sense to just take a random car and drive it around the city with some stops and then on a clear highway.

      You'd get a pretty good sampling of the needed data. It might not be exact enough to distinguish a car with 7.0 L/100 KM versus 7.2 L/100 KM. But who really cares about that 0.2 as a consumer.

    4. Re:Braking distance suggests QA problem at Tesla by farble1670 · · Score: 3, Interesting

      In that case how did they get a car? At this point it's invitation only.

      How'd you get yours? Maybe they got an invitation?

      I haven't noticed an issue with stopping power—it seems quite good.

      I'm going to go with decades of experience testing cars over random guy on the internet.

    5. Re:Braking distance suggests QA problem at Tesla by avandesande · · Score: 2

      standard on 2006 camry really try a little harder before saying something stupid

      --
      love is just extroverted narcissism
    6. Re:Braking distance suggests QA problem at Tesla by mea_culpa · · Score: 2

      ABS came standard on Camry's even in 1998

    7. Re:Braking distance suggests QA problem at Tesla by Rei · · Score: 4, Informative

      (For anyone who cares) - Just minutes ago Musk responded to this:

      Very strange. Model 3 is designed to have super good stopping distance & others reviewers have confirmed this. If there is vehicle variability, we will figure it out & address. May just be a question of firmware tuning, in which case can be solved by an OTA software update.

      Oh, now another:

      Even if a physical upgrade is needed to existing fleet, we will make sure all Model 3’s having amazing braking ability at no expense to customers

      Lots of people responding that they think that the CR report is BS because their cars stop better than any other car they've ever had, yadda yadda... but I'm glad Musk isn't being dismissive.

      --
      Give a boy a gun and you arm him for a day. Teach him how to make a gun, and the whole metaphor breaks down.
    8. Re:Braking distance suggests QA problem at Tesla by Rei · · Score: 3, Interesting

      Another:

      The CR braking result is inconsistent with other reviewers, but might indicate that some Model 3’s have longer braking distances than others. If so, we will address this at our expense. First time we’ve seen anything like this.

      Also responded to a person who wrote "Elon any chance of adding air compressors at Superchargers to fill up our tires ??" with "Good point. Yeah, we will do that for the bigger locations."

      --
      Give a boy a gun and you arm him for a day. Teach him how to make a gun, and the whole metaphor breaks down.
    9. Re:Braking distance suggests QA problem at Tesla by Rei · · Score: 2

      More updates after I went to bed:

      Looks like this can be fixed with a firmware update. Will be rolling that out in a few days. With further refinement, we can improve braking distance beyond initial specs. Tesla won’t stop until Model 3 has better braking than any remotely comparable car.

      Also, Consumer Reports has an early production car. Model 3 now has improved ride comfort, lower wind noise & many other small improvements. Will request that they test current production

      To be clear, all Model 3 cars, incl early production will have same great braking ability. Nature of any product, however, is that if you care about perfection, you make constant small refinements. Today’s Model S is far more refined than initial production.

      Asked " What’s the explanation for variability in stopping distance?" he responded:

      ABS calibration algorithm

      --
      Give a boy a gun and you arm him for a day. Teach him how to make a gun, and the whole metaphor breaks down.
    10. Re:Braking distance suggests QA problem at Tesla by AmiMoJo · · Score: 2

      You wake up one day, start driving to work and surprise your brakes are less effective today!

      Japanese Teslas don't get updates these days because the regulator isn't happy about this potential.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    11. Re:Braking distance suggests QA problem at Tesla by jeremyp · · Score: 2

      ABS doesn't shorten stopping distance.

      --
      All I want is a secure system where it's easy to do anything I want. Is that too much to ask ~~ Randall Munroe
  3. Really? by Luthair · · Score: 3, Insightful

    Unlike other vehicles, Tesla is uniquely positioned to address more corner cases over time through over-the-air software updates, and it continually does so to improve factors such as stopping distance."

    Eyeroll. I'm sure you'll be able to make major changes to stopping distance via a software update.

    1. Re:Really? by Anonymous Coward · · Score: 3, Insightful

      regenerative braking

    2. Re:Really? by dmitrygr · · Score: 3, Insightful

      I doubt if that can be modified OTA.

      Prepare to be terrified

      --
      -------
      1. Enjoy your job
      2. Make lots of money
      3. Work within the law

      Choose any two.
  4. Unleash the Lawyers! by l0ungeb0y · · Score: 4, Funny

    Fly my pretties, fly!

  5. Meanwhile: by Rei · · Score: 5, Interesting

    From MotorTrend's testing:

    Nine times out of 10, this first brake application and steering cut says most of what I need to know; up ahead are loopy black tire marks where a few notable sport sedans have already half-spun. As the arc of orange cones appears on the right, I straighten my ankle into the brake pedal. The 3’s nose barely sinks, I can lower it like a micrometer, as I’m gauging my stopping rate to within a foot or two. Very precise braking.

    They measured an average braking distance of 119ft, vs. 123 ft for the BMW 330i.

    Don't get me wrong, I have nothing against CR. But their testing mechanisms often seem really poorly controlled. Which can go either way - they found a 350 mile range for the Model 3 LR with 18" wheels, which is well further than normal. Their range measurement isn't a drive cycle, it's just a guy driving, which is obviously going to introduce a lot of randomness. One likes to hope that their braking tests are better controlled, but somehow I doubt that. They got hugely divergent braking distance results on the Model 3, with their first measure being around 130 feet, but others much higher dragging the average up.

    --
    Give a boy a gun and you arm him for a day. Teach him how to make a gun, and the whole metaphor breaks down.
    1. Re:Meanwhile: by Luthair · · Score: 2

      They're following an industry standard test.

  6. â"big flawsâ" by DontBeAMoran · · Score: 4, Insightful

    "Our testers also found flawsâ"big flawsâ"

    I see another flaw right there, but this one is not Tesla's fault.

    --
    #DeleteFacebook
  7. Hybrid brakes by b0s0z0ku · · Score: 5, Insightful

    Teslas probably use some combination of regenerative braking and traditional friction brakes with brake pads. This smells like the automated system isn't aggressive enough in engaging the friction brakes when the pedal is hit hard -- they probably prioritize using the brakes to recharge the batteries and not wearing out the brake pads. Maybe the software needs to be rewritten to prioritize friction braking when the pedal is pressed "suddenly."

    As far as the giant LCD, it's abominable. It intrudes into the passenger and driver seat spaces and is likely easily broken due to its design. I've often put furniture or even lumber into a car's front passenger seat -- in the Tesla, this would virtually guarantee damage to the screen. It's also not tactile and hard to use with gloves on in winter.

    The 2018 Leaf has a much more practical interior, even if it's not artsy-fartsy minimalist.

  8. Stop trying to make a smart phone with wheels. by Fly+Swatter · · Score: 4, Insightful

    The location of almost all of Tesla's controls on a touchscreen

    I want controls you can adjust without looking, and with gloves in the winter. Why is every car getting away from usability? It is a horrible trend.

    Also if the brakes are simply under sized, how is that fixed with a firmware update?

    1. Re:Stop trying to make a smart phone with wheels. by Anonymous Coward · · Score: 2, Interesting

      This is a car designed by Californians. Techy Californians at that. Of course it will all be through apps and touch screens. They don't know what winter gloves are either.

    2. Re:Stop trying to make a smart phone with wheels. by b0s0z0ku · · Score: 2

      Because the rest of the junk increases complexity, decreases reliability (touch screen is easily broken if you ever carry things in the passenger seat), and reduces repairability. Instead of a broken button or knob, you'll be out a touch-screen module. Also, the connected crap reduces privacy. Give me a childishly simple car with the same drivetrain,

  9. Hydrogen? by Anonymous Coward · · Score: 2, Insightful

    Hydrogen? Really? You know, we've been there, done that. We had hydrogen powered cars driving around in the late '70's and '80's - gov research programs after that little oil embargo dust up. We even had cryogenic liquid fuel tanks that could keep most of the fuel from evaporating away for weeks at a time, and when a little did evaporate away it went through a nickel catalyst and was converted to harmless water.

    Don't even think about compressed gas storage or porous adsorption techniques. The volumetric efficiency of the cryogenic liquid is bad enough. Compressed gases and adsorption storage in a typical vehicle might rival the range of a bicycle day trip. Maybe.

    A minor change in metallurgy was required to keep turbo charger vanes from failing due to hydrogen embrittlement. Any internal combustion engine can be converted (hint - change your ignition timing to about ZERO degrees before tdc, and reduce or eliminate the vacuum/throttle advance. Hydrogen burns so much faster than traditional hydrocarbons that any timing advance will result in a broken crank). They burn cleaner, last longer, and don't need oil, right? And fuel cells are even better, right?!

    Wrong!

    Without truly massive investments in nuclear or other power plants to make hydrogen, and an equal investment in all new distribution systems for hydrogen, hydrogen is otherwise made by reforming natural gas and coal flue gas. Yeah, let's do that!

    Except lots of studies and research has shown that converting a hyrdrocarbon to hydrogen, then pumping and shipping it around, is far less efficient and far more polluting than just charging batteries. Fuel cells don't change this reality. Also, how come we don't see fuel cell power plants? Hmm, that's curious!

    Hydrogen is an Exon Mobile unicorn. Oil companies _love_ the prospect of a "hydrogen" economy.

    I know, hydrogen is the fuel of choice for the Tesla haters. It's sad, really. I want you to have your unicorn, I really do, so here you go:

    http://pbfcomics.com/comics/th...

  10. Attempt #2 [Re: Won't matter] by Tablizer · · Score: 2

    Since the original went over like a lead mod point, let me rephrase it: "Most people buy Tesla's to try to be cool, not to be practical."

  11. Consumer Reports? LOL! by mschuyler · · Score: 2

    A long time ago I saw a joke in either Car & Driver or maybe it was Road & Track. In the background were several bespectacled men in white lab coats with clipboards making notes as cars were being driven off a cliff. In the foreground are two guys. One says to the other, "Oh, that's just Consumer Reports testing cars again"

    And as for their "statistical analyses" they are a joke. They only survey CR subscribers. They won't disclose their numbers. They won't disclose their methodology. They seem to feel it is all proprietary. And it goes without saying they have no numbers at all on the Model 3. It's too bad people take these jokers seriously.

    --
    How about a moderation of -1 pedantic.
  12. Re:Buy Chevy Bolt instead by Rei · · Score: 2
    --
    Give a boy a gun and you arm him for a day. Teach him how to make a gun, and the whole metaphor breaks down.
  13. Re:$75k Model 3 by Rei · · Score: 2

    1) No, you don't have to plug your car in every night unless you're driving hundreds of miles per day. Most people *choose to*, but that's an entirely different story.

    2) (10 hours/yr * 60 minutes/hour) / 365,24 days/year = 1,6 minutes to plug in and unplug? Way too long. Try 10 seconds to plug in and 10 seconds to unplug. 2 hours per year.

    3) The average American drives ~13476 miles per year and the average US passenger vehicle is 24,7mpg; that's 546 gallons per year. Let's guess an average tank size of 18 gallon, with the average person filling up at a third of a tank, or 12 gallons per fillup. That's 45 1/2 fillups on average per year. I've timed a "rush" fillup, from "when you leave the road" to "when you get back on it": the shortest possible detour to the station, not out of way on my trip, small tank car, driving fast, stopping fast, zero line, paying at the same time I remove the gas cap, etc. From "off the road" to "back on it" it was 3 minutes. The average fill is probably at least 5 minutes. 4 hours per year.

    4) An EV is charged in the comfort of your garage. The gasoline car requires randomly diverting from your daily routine and standing outside in whatever weather on a dirty concrete platform to pump carcinogens.

    5)You have to really struggle to strand yourself with a Tesla in a country which has a supercharger network. Your gasoline car doesn't try to keep you from doing something that will get you stranded. It has precisely one safety: the gas light. Which is entirely context insensitive to your location. Teslas know all charger locations in their network, calculate which ones you can reach, calculate if you need to stop at one and warn you, start repeatedly cutting your power to extend your range as you get near the bottom, etc. A gasoline car does none of this. Is it even worth mentioning that you can literally charge at any plug, no matter how remote? Or that you start every day with a full (as full as you choose) charge, so it's essentially impossible to run out in your normal daily life?

    We've done polls on the Tesla forums, asking people whether they've ever run out of charge (and if so how often), and comparing that to how much distance they drive - and then comparing that to statistics of how often people run out of gas. The latter is much more common.

    6) I have no clue what you mean by your "wait 15 minutes" comment. If you're talking about overnight charging, it's a lot more than 15 minutes to fill up, but it's entirely irrelevant because it's while you're sleeping. If you're talking about superchargers, if you're not stopping for 15 minutes at regular intervals on long trips, please burn your license right now for the safety of everyone around you.

    7) You do not "pay a premium for all this". Model 3 - without subsidy - beats its class competitors (BMW 3-series, Audi A4, Mercedes C350, etc) in almost all stats. Ignoring the energy cost savings, which for US drivers averages about $1k per year, European drivers about $2k a year, and where I am, about $3k per year.

    8) You can't figure out why people would want low operating costs, a full "tank" every day, no standing around at gas stations, superb performance, silence, clean operation, the ability to preheat / precool the vehicle on grid power, etc, etc? Try harder.

    --
    Give a boy a gun and you arm him for a day. Teach him how to make a gun, and the whole metaphor breaks down.