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Some Startups Have Worked Out It's Cheaper and Easier To Get Humans To Behave Like Robots Than it is To Get Machines To Behave Like Humans (theguardian.com)

"Using a human to do the job lets you skip over a load of technical and business development challenges. It doesn't scale, obviously, but it allows you to build something and skip the hard part early on," said Gregory Koberger, CEO of ReadMe, who says he has come across a lot of "pseudo-AIs." It's essentially prototyping the AI with human beings, he said. From a report: This practice was brought to the fore this week in a Wall Street Journal article highlighting the hundreds of third-party app developers that Google allows to access people's inboxes. In the case of the San Jose-based company Edison Software, artificial intelligence engineers went through the personal email messages of hundreds of users -- with their identities redacted -- to improve a "smart replies" feature. The company did not mention that humans would view users' emails in its privacy policy. The third parties highlighted in the WSJ article are far from the first ones to do it. In 2008, Spinvox, a company that converted voicemails into text messages, was accused of using humans in overseas call centres rather than machines to do its work. In 2016, Bloomberg highlighted the plight of the humans spending 12 hours a day pretending to be chatbots for calendar scheduling services such as X.ai and Clara. The job was so mind-numbing that human employees said they were looking forward to being replaced by bots.

112 comments

  1. And it's easier and cheaper ... by CaptainDork · · Score: 5, Funny

    ... to manufacture humans.

    --
    It little behooves the best of us to comment on the rest of us.
    1. Re:And it's easier and cheaper ... by JoeRandomHacker · · Score: 2
    2. Re:And it's easier and cheaper ... by Anonymous Coward · · Score: 0

      The conception phase certainly is; manufacturing humans until fully functioning ... not so much.

    3. Re:And it's easier and cheaper ... by Anonymous Coward · · Score: 0

      Some cheeseburger grease, some 80's spray tan, a blonde wulfshaag Ikea carpet... a little Russian influence, a couple AI Twitter chatbots... I think we can manufacture that kind of thing. 2 million in bitcoin. Slogans not included.

    4. Re:And it's easier and cheaper ... by SeaFox · · Score: 2

      The conception phase certainly is; manufacturing humans until fully functioning ... not so much.

      Those costs are outsourced to parents for the most part.
      It's cheaper for the company.. the only metric they really care about.

    5. Re:And it's easier and cheaper ... by CaptainDork · · Score: 1

      I'm aware, and your point is taken.

      However, it takes two to tango and a large crowd to build.

      --
      It little behooves the best of us to comment on the rest of us.
    6. Re:And it's easier and cheaper ... by CaptainDork · · Score: 2

      I agree.

      Robots require a shit load of humans to: (the short list):

      - Extract raw material
      - Refine that
      - Ship to plants
      - Fabricate intricate parts
      - Come up with "how to"
      - R&D
      - Build fabrication facilities
      - Market final products
      - Install and maintain
      - Apologize via Twitter for fuckups

      --
      It little behooves the best of us to comment on the rest of us.
    7. Re:And it's easier and cheaper ... by Chris+Mattern · · Score: 4, Insightful

      Let's see here. Producing an entry-level human takes over 16 years of high-intensity work involving dozens of skilled workers. More if he needs a post-graduate degree. Doesn't sound that easy to me.

    8. Re:And it's easier and cheaper ... by CaptainDork · · Score: 1

      And you're a DIY robot manufacturer?

      --
      It little behooves the best of us to comment on the rest of us.
    9. Re: And it's easier and cheaper ... by plopez · · Score: 5, Funny

      And we can reduce the basic manufacturing time to one month by using 9 women. Think of the savings!

      --
      putting the 'B' in LGBTQ+
    10. Re: And it's easier and cheaper ... by plopez · · Score: 1

      But you externalizations the costs of the first 16 years.

      --
      putting the 'B' in LGBTQ+
    11. Re:And it's easier and cheaper ... by nine-times · · Score: 1

      Also, if there's a defective unit, you're not allowed to destroy and recycle them.

    12. Re:And it's easier and cheaper ... by Anonymous Coward · · Score: 0

      But we're likely headed back to the times when we used to send 6 year olds down coal mines, so there's plenty of scope to "optimize".

    13. Re:And it's easier and cheaper ... by Anonymous Coward · · Score: 0

      But if we externalize those costs to society, there’s a profit to be made at the expense of others.

    14. Re:And it's easier and cheaper ... by mjwx · · Score: 1

      Let's see here. Producing an entry-level human takes over 16 years of high-intensity work involving dozens of skilled workers. More if he needs a post-graduate degree. Doesn't sound that easy to me.

      You're not thinking like a manager...

      You can outsource the work and the cost of producing an base model human to other people. Externalities do not come out of my bottom line (or my bonus).

      All it costs us is 1 x Iphone per unit, unit obeys Iphone.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    15. Re:And it's easier and cheaper ... by shaitand · · Score: 1

      No but the people really running the show aren't merely the corporations, they control the tap for the virtual money, the global banks. Those people have less concern about how long it takes to manufacture humans until fully functioning... they can just ride the information field.

    16. Re:And it's easier and cheaper ... by Green+Mountain+Bot · · Score: 1

      Not so sure about cheaper. More fun, though, to be sure.

    17. Re:And it's easier and cheaper ... by CaptainDork · · Score: 1

      See?

      Discount a lot of the expense as "entertainment."

      --
      It little behooves the best of us to comment on the rest of us.
    18. Re:And it's easier and cheaper ... by Anonymous Coward · · Score: 0

      ... to manufacture humans.

      Since fucking when?!? Clearly you've never had to pay for child birth out of pocket.

    19. Re:And it's easier and cheaper ... by Agripa · · Score: 1

      Great, so now you have compiled a list of reasons for robots to enslave humans. Some people believe this has already happened.

    20. Re:And it's easier and cheaper ... by Agripa · · Score: 1

      Let's see here. Producing an entry-level human takes over 16 years of high-intensity work involving dozens of skilled workers. More if he needs a post-graduate degree. Doesn't sound that easy to me.

      Most of the work is handled by other humans keeping costs low.

    21. Re:And it's easier and cheaper ... by CaptainDork · · Score: 1

      Ah, grasshopper (I kid).

      Robots are computers.

      For every motherfucker out there with a computer, there's another motherfucker out there with a computer.

      Every goddam thing that's ever been made has been hacked by clever humans.

      Every.
      Single.
      One.

      Computers have had poor security since the days of DOS, and that DNA has survived in every computer to this day.

      You and I know that the huge list of Windows updates (for example) on any machine is 90% "Security Update."

      It's a bitch being one or ten steps behind.

      Robots are not a serious concern.

      --
      It little behooves the best of us to comment on the rest of us.
    22. Re:And it's easier and cheaper ... by CaptainDork · · Score: 1

      How much did it cost you out of pocket.

      I'll take that number and compare and contrast.

      Guess how that'll go.

      --
      It little behooves the best of us to comment on the rest of us.
  2. I prefer to beat my humans by Anonymous Coward · · Score: 0

    Both physically and mentally, just beat them into submission. And when there is nothing left, get new humans. And if they get uppity or demand better pay, outsource.

    1. Re:I prefer to beat my humans by Z80a · · Score: 0

      Sup EA, working on the next madden yet?

  3. There's also this factor by RyanFenton · · Score: 5, Interesting

    Folks that are smart enough to replace other humans with technology aren't really truly interested in doing it.

    Usually, it's someone in the same room. It's hard to want to upend their current income, just for a boss that you don't trust to give them another replacement task that isn't worse.

    Usually, what happens is that they instead make a set of tools that the other folks in the room to ALLOW them to automate their own tasks, hint them in to how they can get their work done in seconds, then never mention the implications of that to the boss. Sometimes the boss knows this and doesn't mind entirely in the scope of these hollow jobs.

    If this society wasn't so focused on having jobs in order to eat and keep a house, I'm sure a lot more jobs would get completely automated.

    That's a big part of why I'm in favor of a universal basic income, so life doesn't have to be about bullshit jobs for so much of so many lives.

    Ryan Fenton

    1. Re:There's also this factor by Anonymous Coward · · Score: 0

      This is a good example of the "hidden socialism" of jobs as the term is used in most political discourse.

      Businesses and therefore markets can't operate at its most efficient when jobs are given to people because of social needs.

    2. Re:There's also this factor by CODiNE · · Score: 2

      I automated a job away before, it was repetitious and boring much like the ones mentioned in the summary. The worker was rushing me along because they hated the task and wanted to use their time for other things. Soon after completed they had a dry spell and had to let the worker go, they also had to let me go since they were so lean. However a few years later they're running stronger again, perhaps the savings allowed them to stay in business. Nobody was upset or directly harmed by this one, it was simply a job that needed to be done by scripts not humans.

      On my current job it's much the same situation but I'm the one the automation is replacing. That's fine with me, there's still plenty of higher level and interesting work to be done as the machine learning takes over the boring parts. Will it take over everything? No it's too stupid and needs people to check it's work every now and then to recalibrate it's confidence levels.

      --
      Cwm, fjord-bank glyphs vext quiz
    3. Re:There's also this factor by drinkypoo · · Score: 1

      I half-automated away my job by creating templates... except the company wound up hiring two people to replace me. They claimed they were eliminating my position but I was actually pointing out the frequent and business-affecting failures of the CFO-acting-as-CEO's son-in-law, and they got rid of me for that. Sadly, I was working at an Indian casino, and unless you're a tribal member they can do basically anything to you without repercussions, lawyers won't even bother to call you back about these things. Never work for a tribal business if you aren't a member of the tribe.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:There's also this factor by shaitand · · Score: 1

      ding ding ding

    5. Re: There's also this factor by Anonymous Coward · · Score: 0

      UBI is a pyramid scheme. Pyramid schemes always look great if you get in early. But they rarely last.

      How do you plan on making this one functional that hasn't been tried before?

    6. Re:There's also this factor by shaitand · · Score: 1

      Yeah, it's just a dangerous path. The slippery slope is a logical fallacy only because it isn't a given not because it doesn't tend to happen, once something becomes the new normal the next step does seem less dramatic. IT automation has been almost entirely driven by replacing one piece at a time.

    7. Re:There's also this factor by geekmux · · Score: 1

      If this society wasn't so focused on having jobs in order to eat and keep a house, I'm sure a lot more jobs would get completely automated.

      That's a big part of why I'm in favor of a universal basic income, so life doesn't have to be about bullshit jobs for so much of so many lives.

      I agree with you, but what makes you assume any kind of Universal Basic Income will amount to anything more than Welfare 2.0 for the unemployable masses?

      You severely underestimate the power of Greed, and forget who ultimately would fund UBI. Go interview someone on welfare. You may find yourself feeling totally different about adopting yet another model that barely sustains life. At least bullshit jobs offer some level of varying income and prosperity.

  4. Mind numbing by Anonymous Coward · · Score: 0

    The job was so mind-numbing that human employees said they were looking forward to being replaced by bots

    Not surprising why nearly every farm and manufacturing job is being replaced by automation. Soon driving and flying completely.

    Get in your floaty chairs.

    1. Re:Mind numbing by Anonymous Coward · · Score: 1

      I was wondering why they think this is new. This is something that Henry Ford was known for when he was running Ford Motors, it wasn't yet possible to replace people with robots, but it was possible to get people to behave like humans doing highly repetitive tasks the same way with minimal variation.

      Why is it that everything is new with these millenials? It's like they've never actually been outside or ventured out of their safe space to a world where there's a ton of stuff that's already been done better.

    2. Re:Mind numbing by Anonymous Coward · · Score: 0

      It's because their entire lives they've been told everything they ever thought up or did was 100% right and correct and novel. They've never been told they failed, that they did something already solved, that it's not new. When you spent your early life being the genius who could do no wrong, the real world has a way of bitch-slapping you into reality...

    3. Re:Mind numbing by Anonymous Coward · · Score: 0

      Actually, the method of implementation is new. It has been found that a human doing a repetitive tasks lacks intrinsic reward which lower their quality and output. Research is ongoing, but points to constant "retraining". Learning new trivial tasks in a new domain.

    4. Re:Mind numbing by Anonymous Coward · · Score: 0

      ... the article touched on privacy concerns related to actual people dealing with other peoples private data and the fact that these practices are being shrouded in secrecy and how the perception of change doesn't quite match reality...... but all you get out of it is "millennials are dumb".... be thankful your retirement years aren't going to spent sleeping in a gutter you stupid old bitch.

  5. All we need now! by Anonymous Coward · · Score: 1

    Someone invent us a Turing test that provides a strong negative, i.e. catches out humans pretending to be robots.

  6. Shitty business concept. Shonky CEO by Anonymous Coward · · Score: 0

    Using a human to do the job lets you skip over a load of technical and business development challenges. It doesn't scale, obviously, but it allows you to build something and skip the hard part early on," said Gregory Doucheburger, CEO of ReadMe,

    Gregory Koberger, I hope you read this. You're a fool (as many others out there). You're the CEO of a company which means you represent said company. All I can say at this point is that I feel so sorry for the people at ReadMe who have you as a boss.

    People may not scale as well as computers but THEY DO SCALE. So don't ask the CEO of ReadMe because this has already been proven. Name your franchise or big business, McDonald's, Walmart, so on. Of course computers are cheaper than people but to ridicule the use of people because they don't scale just shows that Mr Koberger has no idea what position he even holds.

    As for the development costs of AI exceeding the costs of real people. I'm amazed how something that doesn't exist (AI) costs more than something that does! And no AI doesn't exist in many cases, but particularly in this case because Mr Koberger answers his own ignorance by having to fake AI by using people.

    1. Re:Shitty business concept. Shonky CEO by shaitand · · Score: 1

      Umm... humans built computers, they currently each have neural nets with billions of neurons, a light based interface, trillions of synapses, and an insane amount of data in a highly redundant and compact redundant code encoded in billions of cells in a self healing system. All this has been true across tens of thousands of years and their information network that is the emergent brain of the collective has grown. Oh and there are billions of them. That is some pretty impressive scaling if you ask me.

  7. Man Bites Dirt by PopeRatzo · · Score: 5, Insightful

    This is one of the most appropriate late-stage capitalism headlines I've ever seen:

    Some Startups Have Worked Out It's Cheaper and Easier To Get Humans To Behave Like Robots Than it is To Get Machines To Behave Like Humans

    There is a lot to unpack there. You could teach a course in post-capitalist economics based on that one headline alone.

    --
    You are welcome on my lawn.
    1. Re:Man Bites Dirt by Anonymous Coward · · Score: 0

      How *in* *the* *world* is that 'late stage capitalism? From where I sit humans have been doing jobs exactly like this for a very long time. We call them assembly line/factory workers. They do one task over and over and get modestly for it. "late stage" would indicate that this is a recent thing near the death throws of what is going on. It is not. It can only be what you are thinking if you IGNORE 150 years of the since the start of the industrial revolution.

      I propose that you re-think how you talk and what words you use. Perhaps read a bit of history. You will probably find it quite fascinating that people treat other shitty all the time. They have been for a long time. You may find the industrial revolution quite fascinating. Much of what happened there continues to this day. It got so bad we invented laws to curb the abuses. Some countries flirted with communism and socialism to combat the abuses and found it a neat way to exterminate well over 100 million people and centrally abuse people. If you want to see what an anti capitalistic society would comprise of I suggest this book. https://www.amazon.com/Gulag-A... This dude lived it for most of his life.

    2. Re:Man Bites Dirt by Anonymous Coward · · Score: 0

      " a very long time " It takes a special kind of idiot to say two or three hundred years is a very long time, in the schema of humanity, Earth, labor, economies, any of the above. I propose you pull your head out and take a breath.

    3. Re:Man Bites Dirt by Anonymous Coward · · Score: 1

      in the schema of humanity

      I assumed the A/C was referring to the schema of capitalism. You both should take a breath.

    4. Re:Man Bites Dirt by rkordmaa · · Score: 1

      An AI or neural network if you prefer, requires a training set of data in order to initialize. It pretty much always boils down to humans putting together that training set and the final outcome relies much on how good training sets you have to begin with. Neural networks are in the end pattern matching circuits, you need to establish a pattern, before you can make it recognise it. So yes, you need humans to play robots to get started with actual robots, at least with this type of software.

    5. Re:Man Bites Dirt by Anonymous Coward · · Score: 0

      It is in that this would fit into the latestagecapitalism forum over at reddit.

    6. Re:Man Bites Dirt by drinkypoo · · Score: 2

      "late stage" would indicate that this is a recent thing near the death throws of what is going on. It is not. It can only be what you are thinking if you IGNORE 150 years of the since the start of the industrial revolution.
      I propose that you re-think how you talk and what words you use.

      First, that's fucking rich from someone who doesn't know the difference between "throws" and "throes". Second, you are completely, utterly, and in all other ways wrong. Late-stage means it's coming to an end, it has nothing to do with what has come before but with what is coming soon.

      If you want to see what an anti capitalistic society would comprise of I suggest this book.

      That's what it could be comprised of. I propose that you re-think how you talk and what words you use.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    7. Re:Man Bites Dirt by Anonymous Coward · · Score: 0

      How *in* *the* *world* is that 'late stage capitalism? From where I sit humans have been doing jobs exactly like this for a very long time. We call them assembly line/factory workers. They do one task over and over and get modestly for it. "late stage" would indicate that this is a recent thing near the death throws of what is going on. It is not. It can only be what you are thinking if you IGNORE 150 years of the since the start of the industrial revolution.

      I propose that you re-think how you talk and what words you use. Perhaps read a bit of history. You will probably find it quite fascinating that people treat other shitty all the time. They have been for a long time. You may find the industrial revolution quite fascinating. Much of what happened there continues to this day. It got so bad we invented laws to curb the abuses. Some countries flirted with communism and socialism to combat the abuses and found it a neat way to exterminate well over 100 million people and centrally abuse people. If you want to see what an anti capitalistic society would comprise of I suggest this book. https://www.amazon.com/Gulag-A... This dude lived it for most of his life.

      Slashdot is where I come to get lectured by illiterate 15 year olds in Pepe T-shirts, so thank you for this.

  8. Only because we've got slave labor wages by rsilvergun · · Score: 4, Insightful

    overseas (and sometimes in America, thanks Gig Economy!). It's kinda like how in the 1800s everybody could afford a butler and a maid because the cost was just enough food for them to survive.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:Only because we've got slave labor wages by Anonymous Coward · · Score: 0

      It was butlers all the way down.

  9. Kind of need to laugh at this guy by Anonymous Coward · · Score: 0

    “Using a human to do the job lets you skip over a load of technical and business development challenges. It doesn't scale, obviously...”

    Seems like there are people who don’t agree. Henry Ford, John D. Rockefeller, Andrew Carnegie, the Tatas, etc. all made human labor-based fortunes.

    I wrote a book in the 1980’s in which I speculated that businesses were using humans to imperfectly perform jobs (especially white collar jobs) that robots and computers would one day perform perfectly. Anyway, the idea has been around for a long while.

    The real question is whether a robot/AI economy would actually benefit humanity. Humans ARE very adaptable.

  10. Yeah, Right up to the moment... by Zurkeyon3733 · · Score: 1

    That the statement is no longer true. The SECOND that automation is a better financial bet than human labor, those startups will fall. As will MANY others. He who controls the spice, controls the universe! Automation will ring no less true...

  11. No shit by Anonymous Coward · · Score: 0

    Robots will never replace Humans in business because robots will never be cheaper than Humans.
    Biology has set the efficiency of human action and maintenance to such a level that robots will never ever compete.
    For humans to function you only need their consent (which is easier the more in duress they are), food that's grown in the earth even without human intervention with a simple processing and conversion that even those workers can do themselves, and sleep for maintenance.
    A fucking robot needs precious limited resources that need to be mined with special equipment, transported at a far higher price than food, processed in fabrication facilities at massive costs, including design costs and implementation costs, and then you have to have maintenance, all of the aforementioned powered by complicated energy sources that cost like a motherfucker and themselves need to be maintained constantly with further cycles of the aforementioned process.
    Humans are cheap, they are easy to maintain, they are easy to replace, and every action they make uses up less energy than a robot; and in business cheap is all that matters. Therefore robot replacing humans is a fucking hilarity as an idea.
    Robots will only ever find usage in a very small quantity of niche tasks where their precision is a justified expenditure regarding tolerable or intolerable discrepancies in design/manufacture.

    1. Re:No shit by kenwd0elq · · Score: 2

      Humans are the only AI systems that can be constructed with primitive materials using unskilled labor.

    2. Re: No shit by Anonymous Coward · · Score: 0

      Exactly! If biology wasn't mote efficient at stuff, we wouldn't still be using horses to transport our crops to market. I mean, if machines could cool us off more than a good worker with a fan, what would we do with the excess people? They'd probably become bigger religious nuts or something.

    3. Re: No shit by Anonymous Coward · · Score: 0

      It's a good thing that shitty analogies aren't arguments.
      Horses are higher maintenance/higher space requirement than cars, while humans maintain themselves. You need to increase your IQ by a few dozen more points till it reaches average levels.

  12. Ridiculous, what a bunch of by Tablizer · · Score: 1

    bleep blurp glips

  13. Re:creimer is fat and a gay by Anonymous Coward · · Score: 0

    And to you too since you keep responding to my posts. Fag.

  14. In olden times by bferrell · · Score: 4, Insightful

    There used to be a "thing" called efficiency experts.

    The did something called, generically, time and motion studies.

    They would watch people work with a stopwatch and a notepad... Sometimes with a camera to record the smallest nuance of the work process.

    They would do this with lots and lots of workers and then compiles that information into detailed procedures telling the workers how to do what they did.

    Is this not robotic?

    I just love how every cohort thinks they've invented some new thing when all they've done is to re-implement an old practice that, because they never bother to look back at how things like this were done before, they didn't know about.

    One day they may even re-invent sex and try to patent it.

    1. Re:In olden times by Tablizer · · Score: 2

      There used to be a "thing" called efficiency experts. They did something called, generically, time and motion studies.

      My father used to be one under the title "industrial engineer". He started with factories, but as they offshored, worked with hospitals. Some people resented being told how to do their job, so there were office politics fireworks at times.

      He'd do it at home also, arguing that we wasted toilet paper; and we had strange arguments over the physics of wiping and average consistency of poop ("bar" charts, eeww). "Everyone is different, how do you know my consistency profile is the same as yours? You are guessing, admit it!"

      I kind of have the same "gene" and argue that our development stack wastes too many keystrokes, eye movements, and has unnecessary code pattern redundancies as alleged insurance against unlikely future events. The primary architect doesn't like me. He uses bullshit buzzwords to try to counter me. The fight ain't over...

      Anyhow, I'm not sure how it relates to most of the article, though. My dad's studies were not done in secret. Most of the article was not about training robots to be better or more efficient, but about faking AI by acting like or in place of a bot to trick investors and/or buy time when bots are not ready.

    2. Re:In olden times by waspleg · · Score: 2

      There is a hilarious and depressing Harvey Birdman episode about one. I have local copies but I think all the episodes are youtube. Completely worth watching all the way through.

    3. Re:In olden times by Anonymous Coward · · Score: 0

      https://kisscartoon.ac/Cartoon/Harvey-Birdman-Attorney-at-Law/Season-02-Episode-009-Gone-Efficien-t?id=11701

    4. Re:In olden times by cascadingstylesheet · · Score: 1

      One day they may even re-invent sex and try to patent it.

      Oh, that was done already, in the 60s.

      (You may not realize that before the 60s nobody ever enjoyed sex. Or so the trendoids of the 60s seemed to believe.)

    5. Re:In olden times by bferrell · · Score: 1

      Hmmm... How to say this.

      I remember the 60's and I was there.

  15. This isn't new by Actually,+I+do+RTFA · · Score: 3, Informative

    In 1770, there was chess-playing robot called "the Turk", or the "Mechanical Turk." (It was in Austro-Hungrian, but stylized like a Turk). It was excellent at playing, and defeated Ben Franklin and Napoleon.

    Of course, secreted within the metal frame was an excellent human player. Now, Amazon has a service called Mechanical Turk where you can employ people to act as faux AI.

    --
    Your ad here. Ask me how!
  16. Amazon's Mechanical Turk by kenwd0elq · · Score: 3, Informative

    And how is this significantly different from Amazon's "Mechanical Turk"? Same basic concept; get people to do what AI cannot yet do.

  17. Re:creimer is fat and a gay by CaptainDork · · Score: 1

    I'm just being nice.

    No one posts on /. to be ignored. ~ CaptainDork

    --
    It little behooves the best of us to comment on the rest of us.
  18. Marspoet's Paradox by eyepeepackets · · Score: 1

    To wit:

    Upon reaching equality with evolved intelligence, any created intelligence will be subject to all the same limitations, vulnerabilities, and flaws.

    --
    Everything in the Universe sucks: It's the law!
  19. But, where's the headsets? by Anonymous Coward · · Score: 0

    Surely they've considered what's controlling all of those meat puppets, more meat. It would be much more efficient to use technology to completely isolate the puppets, and nag them constantly, firing them automatically if they take too long to do a task.

    After all we're just hiring them for their real world appendages right? We sure as hell don't hire them to think.

  20. I've replace coworker's jobs by FeelGood314 · · Score: 3, Insightful

    Early in my career I had a few QA and grunt jobs. Those who worked with me had similar or worse jobs that usually involved getting data in one format and converting it to another format. These jobs were trivial to automate and yet some poor souls had been doing these things for years. In all but one case the people doing the eliminated jobs were given more meaningful work to do. The one exception was at a company that went bankrupt a month later and this lucky guy was the only one to get severance.

  21. Re:creimer is fat and a gay by Anonymous Coward · · Score: 0

    Sure you are, fag.

  22. Not at all the same by PPH · · Score: 5, Funny

    Robots are incentivized by the promise of an electric charge. Humans are threatened by the same thing.

    --
    Have gnu, will travel.
    1. Re:Not at all the same by Anonymous Coward · · Score: 0

      Robots are incentivized by the promise of an electric charge. Humans are threatened by the same thing.

      My neurons disagree with your assessment.

  23. Re:creimer is fat and a gay by CaptainDork · · Score: 1

    Don't call me a cigarette.

    --
    It little behooves the best of us to comment on the rest of us.
  24. It's harder to get humans to behave like humans by karlandtanya · · Score: 5, Interesting

    "Zero Tolerance", "More than my job's worth", " Nobody ever got fired for buying IBM." etc. etc.

    It's easier to turn off analytical thought and plug-n-chug through the day.
    Make a decision is risky if it's wrong we'll catch hell; if we just follow procedure until five o'clock we get paid for another day.

    Acting like a human is more rewarding. Acting like a machine is easier and safer.

    --
    "Reality is that which, when you stop believing in it, doesn't go away." - Philip K. Dick
    1. Re:It's harder to get humans to behave like humans by geekmux · · Score: 1

      Acting like a human is more rewarding. Acting like a machine is easier and safer.

      I do see your point, but it makes little sense from a business perspective. Humans are not something you can convert to a machine. Even acting like one doesn't eradicate all of the human requirements. You cannot control an illness that wreaks havoc on your body. You can't just simply turn into a machine and ignore the need for sleep, food, and a reasonable amount of physical labor constrained within a period of performance that ends when a human demands to rest after an 8 - 12 hour work day. And no matter how many times a human repeats a task, they will never be incapable of making mistakes.

      Bottom line is humans can act like machines all they want, but they still carry every human weakness, which in the end remains a significant burden for any business.

  25. Re:creimer is fat and a gay by Anonymous Coward · · Score: 0

    Don't Feed The Trolls.

  26. Obligatory short story link by Pluvius · · Score: 4, Insightful
    1. Re:Obligatory short story link by jbmartin6 · · Score: 1

      The idea of using humans was also a big part of the plot in Vernor Vinge's "A Deepness in the Sky". They used drugs to hyper-focus experts on their tasks since some property of space/time prevented them from using AI

      --
      This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    2. Re:Obligatory short story link by Anonymous Coward · · Score: 0

      Frank Herbert got here first - and it wasn't even the main part of the story of Dune (Butlerian Jihad)

    3. Re:Obligatory short story link by Anonymous Coward · · Score: 0

      Great story, glad you posted it.

  27. Nothing new by Anonymous Coward · · Score: 0

    Mechanization requires people to act like robots. It's been happening for a long time now. I order takeout food from a human but they're limited by the ordering software. I call the credit card or utility company and the person I talk to has to follow a proscribed conversation plan in order to feed my "data" to the software in the right order. I fill out a questionaire at the doctor's office only to have the doctor ask me the exact same questions as she enters the answers into her computer. It happens like that every single time!

    Starting last week, clerks at Whole Foods have to ask me if I'm a Prime member, even though the computerized register can easily tell them I'm not buying any qualifying sale items, so it doesn't matter. I'm thinking about switching supermarkets now that Amazon owns Whole Foods.

    My "favorite" one is asking a store clerk for something and they respond, "whatever is on the shelf is what we have". Translation: I don't have the slightest idea what you're talking about. The computer is in charge of stock. When you're ready I can process your credit card. The computer will guide me through that."

  28. Re:creimer is fat and a gay by CaptainDork · · Score: 1

    You did.

    --
    It little behooves the best of us to comment on the rest of us.
  29. Obligatory MANNA by TheRealHocusLocus · · Score: 1

    Manna by Marshal Brain

    Of all the dystopian fiction I have read, THIS story -- though there's no war or zombies in it -- is the most terrifying. Every other dark future has its struggles to survive and challenges to solve. But this story offers no hope at all. It leads past the movie Idiocracy, but not that one, an alternate Idiocracy future where energy drink Brawndo will forever water the crops.

    --
    <blink>down the rabbit hole</blink>
    1. Re:Obligatory MANNA by Anonymous Coward · · Score: 0

      Uh... did you read the whole thing?

    2. Re:Obligatory MANNA by Anonymous Coward · · Score: 0

      That story is steaming horseshit. Pedestrian writing from a mind that never quite got past the middle-school mentality of telling rather than showing. That's not a story, it's an essay. And a particularly boring essay at that.

    3. Re:Obligatory MANNA by TheRealHocusLocus · · Score: 1

      Uh... did you read the whole thing?

      Uh... yes, right down past its Walden Two collectivist ending. Manna is a pretty much a re-telling of Skinner's work, and you should seek out Walden Two and "Uh... read the whole thing." Both are typical of the way socialism is presented as a utopia in the making, in utter disregard to the intermediate steps that break down to chaos and toxic regimes in the real world Manna is a toxic regime imposed on most of the world's population (whose resources are no longer their own) to support a small utopian elite in Australia.

      The implication is that the colony in Australia is a model for the rest of the world, but in our actual world it would never end that way with ANY centralized globally system of governance. Manna makes this out to be a friendly computer that knows all, just as BF Skinner imagined a ethereal almost supernatural spirit that led humanity in that direction... but that global computer would (in fact) be re-programmed to sacrifice the needs of many towards the benefit of a few.

      (From Manna)
              Everyone is equal
              Everything is reused
              Nothing is anonymous
              Nothing is owned
              Tell the truth
              Do no harm
              Obey the rules
              Live your life
              Better and better

      Rules for thee but not for me.

      --
      <blink>down the rabbit hole</blink>
    4. Re:Obligatory MANNA by TheRealHocusLocus · · Score: 1

      Wow, for a moment I thought I was on the Internet Movie DataBase. Do you have an actual f opinion of it or is it just 'bad feels' all the way down?

      --
      <blink>down the rabbit hole</blink>
  30. What's new: lack of human involvement by TheRealHocusLocus · · Score: 4, Informative

    It gets worse than whats-in-inventory. There is a SPECIAL CASE of mechanized disorder regarding items not in inventory. I first experienced this with pharmacies when I had to fill a regular prescription.

    I'd show up near the same day of the month like clockwork. Sometimes they'd be able to fill the prescription and sometimes they could not. When they could not I'd head to a competitor and pay a slightly higher price. But I'd always check them first. And sometimes the second store didn't have any either and I had to go to a third place. On the third successive month that I was informed they were out... I held back and watched the clerk who was the head pharmacist and I asked, "Did you write it down?" What do you mean, he said. "The fact that you had to turn away a customer, what the drug is and how many." Oh no, our computer system tells us when we're out and how much to order. "Why isn't it working then? This is the third time I've been turned down." He said, the computer varies the amount we order but it changes from month to month and we have surges of demand and then next month, very little, so we don't order any. "Isn't that strange for prescribed drugs? It means you have no customer loyalty because you turn them away and they stay away. And when someone is told you cannot fill the order, no one writes it down and adds it up. If your computer system doesn't have a way you can record the fact that you turned away a customer, then it is stupider than a human being. Your sales vary because people are being tossed back and forth between pharmacies ny necessity rather then preference. I'll bet your competitors have the same dumb system. If YOU start a log of what customers were turned away for and manually adjust your orders... I'll bet you'd improve your business." It was like a light went on in the attic. They were never short again.

    Years later now, many people -- even store managers -- are past the robot stage. I'm one of the only customers that takes managers aside and describes chronic shortages. The answers vary but it's often a shrug of helplessness, especially with computer inventory control and stocking brands like soda and milk. . Chain stores have started to ask customers at checkout, "Did you find everything?" and sometimes they'll become confused if I ask for a slip of paper to write my own note to the manager. Otherwise it falls down the memory hole. I've told managers, "A store without chocolate milk will get walkouts. People will abandon their carts and leave." and the manager was not convinced. "People cannot get full size chocolate milk in convenience stores at a decent price. They have to go to another grocery store anyway, they don't want to wait in two lines, so they'll just leave. Asking at checkout if they found everything isn't enough. How many people leave empty handed?" Hmmm....

    --
    <blink>down the rabbit hole</blink>
    1. Re:What's new: lack of human involvement by Anonymous Coward · · Score: 0

      I'd show up near the same day of the month like clockwork. Sometimes they'd be able to fill the prescription and sometimes they could not. When they could not I'd head to a competitor and pay a slightly higher price. But I'd always check them first. And sometimes the second store didn't have any either and I had to go to a third place. On the third successive month that I was informed they were out... I held back and watched the clerk who was the head pharmacist and I asked, "Did you write it down?" What do you mean, he said. "The fact that you had to turn away a customer, what the drug is and how many." Oh no, our computer system tells us when we're out and how much to order. "Why isn't it working then? This is the third time I've been turned down." He said, the computer varies the amount we order but it changes from month to month and we have surges of demand and then next month, very little, so we don't order any. "Isn't that strange for prescribed drugs? It means you have no customer loyalty because you turn them away and they stay away. And when someone is told you cannot fill the order, no one writes it down and adds it up. If your computer system doesn't have a way you can record the fact that you turned away a customer, then it is stupider than a human being. Your sales vary because people are being tossed back and forth between pharmacies ny necessity rather then preference. I'll bet your competitors have the same dumb system. If YOU start a log of what customers were turned away for and manually adjust your orders... I'll bet you'd improve your business." It was like a light went on in the attic. They were never short again.

      FYI - I've never met anyone with such detailed opinions about the way pharmacies do business who wasn't also an opiate addict, and I work for a harm reduction clinic. You might want to be careful what you're "putting out there".

    2. Re:What's new: lack of human involvement by TheRealHocusLocus · · Score: 1

      FYI - I've never met anyone with such detailed opinions about the way pharmacies do business who wasn't also an opiate addict, and I work for a harm reduction clinic. You might want to be careful what you're "putting out there".

      Haven't met many people, then? What an ugly comment. So insinuating things about other people is your idea of 'harm reduction'? What is your take on my remark about chocolate milk then? I've been a Systems Analyst and consultant by trade, You're an opiate troll.

      --
      <blink>down the rabbit hole</blink>
    3. Re:What's new: lack of human involvement by Anonymous Coward · · Score: 0

      A store without chocolate milk will get walkouts.

      Is flavoured milk an American thing?

      It sounds disgusting to me. (I'm Nordic, and drink a lot of milk.)

      (At first I read it as 'milk chocolate' and it made much more sense to me. Some people have a sweet tooth.)

    4. Re:What's new: lack of human involvement by toddestan · · Score: 1

      We also have strawberry milk too. And yes, it's disgusting. One of the big problems is that it's almost always made out of skim milk.

      It doesn't seem to be a big seller where I'm at, but they must sell enough of it to keep stocking it.

  31. CaptainDork = fake name massive human fail by Anonymous Coward · · Score: 0

    See subject: Your MASSIVE FAIL in this life is you're nothing more than a chattering little do-nothing "ne'er-do-well" online & you know it...

    * Is that the best your "phantasyland FAKE NAME" (for your fake lie of a so-called 'life') can manage?

    When a FAKE NAME do nothing like YOU does better than I have? Then talk (you're all talk & no action)...

    You can't help you're an immature little BUTTHURT no-mind, lol! I blew you away in TONS OF PLACES and easily dust your no-mind bullshit blatherings.

    APK

    P.S.=> The TRUE PRICE of your UNIDENTIFIABLE FAKE NAME do-nothing selves like you that I can ALWAYS CASH IN ON (lol) is that I can use FACT/TRUTH on them to SHATTER their all TOO fragile delusional egos that they actually know A DAMN THING in computing, lol... apk

    1. Re:CaptainDork = fake name massive human fail by Anonymous Coward · · Score: 0

      SEEK MENTAL HELP PLEASE

    2. Re:CaptainDork = fake name massive human fail by CaptainDork · · Score: 1

      Xanax, when taken as directed, is a safe and effective palindrome.

      --
      It little behooves the best of us to comment on the rest of us.
  32. human robots by Anonymous Coward · · Score: 0

    the new politically correct term for slaves?

    1. Re:human robots by wiretrip · · Score: 1

      They've been using the horrid term 'Human Resources' for some time now :-)

  33. Real mechanical Turks! by cascadingstylesheet · · Score: 1

    No the Amazon variety, the real thing! A human hidden in the box ...

  34. Didn't Mr. Ford by Anonymous Coward · · Score: 0

    Figure this out a long time ago?

  35. Ants? by rjstegbauer · · Score: 1

    I also prefer this approach when there are lots of people with lots of work. Each person does a little bit of the task...and before you know it...everything's done. This is usually for volunteer work, mind you.

    (Not that I would approve of *exploiting* anyone...of course!)

  36. Red Alert by Anonymous Coward · · Score: 0

    "Some startups" have learned the thing that any businessman, programmer, AI person (with sense, and many AI people lack that), and the vast majority of the general population, could have told them. For free.

    Automating tasks requires standardizing inputs and outputs. Then you have to spend a ton of time getting the automation system to handle the variations that happen anyways. Overarching the whole system is a control system that cannot vary.

    In human systems? Inputs and outputs vary all the time. The control system often runs for a period of time, until it suddenly gets replaced, or switches to an entirely different (and frequently incompatible) structure. Often the prioritization stack is what changes, but really it can be anything.

  37. They could have read a book ... by gordguide · · Score: 1

    I'm pretty sure Henry Ford figured this out 100 years ago. And probably others ...

  38. Can 10,000 hours of practice make you an expert? by NewYork · · Score: 1

    Malcolm Gladwell says you need 10,000 hours to master a skill
    https://en.wikipedia.org/wiki/Outliers_(book)

  39. Re: creimer is fat and a gay by Anonymous Coward · · Score: 0

    How nice.. please tell us all about it