Slashdot Mirror


Report Reveals Numerous Cases of Amazon Workers Being Treated in Ways That Leave Them Homeless, Unable To Work or Bereft of Income After Workplace Accidents (theguardian.com)

Several readers have shared a report: Vickie Shannon Allen, 49, started working at Amazon as a counter in a fulfillment warehouse at Haslet, Texas, in May 2017. At first, like many employees, Allen was excited by the idea of working for one of the fastest growing corporations in the world. That feeling dissipated quickly after a few months. [...] Nor is Allen alone. A Guardian investigation has revealed numerous cases of Amazon workers suffering from workplace accidents or injuries in its gigantic warehouse system and being treated in ways that leave them homeless, unable to work or bereft of income.

Allen's story began on 24 October last year when she injured her back counting goods on a workstation that was missing a brush guard, a piece of safety equipment meant to prevent products from falling onto the floor. She used a tote bin to try to compensate for the missing brush guard, and hurt her back while counting in an awkward position. The injury was the beginning of an ongoing ordeal she is still working to amend at Amazon. Over the course of a few weeks, Amazon's medical triage area gave her use of a heating pad to use on her back, while Amazon management sent her home each day without pay until Allen pushed for workers compensation. "I tried to work again, but I couldn't stretch my right arm out and I'm right-handed. So I was having a hard time keeping up. This went on for about three weeks," Allen said. Despite not getting paid, Allen was spending her own money to drive 60 miles one way to the warehouse each day just to be sent home. Once on workers compensation, Allen started going to physical therapy. In January 2018, she returned to work and injured herself again on the same workstation that still was not fixed.

19 of 359 comments (clear)

  1. Free Market by omnichad · · Score: 5, Insightful

    This is the free market at work. Exactly as intended by the corporations in charge.

    1. Re:Free Market by bluefoxlucid · · Score: 5, Insightful

      This is the free market at work. It's ripe for unionization.

    2. Re:Free Market by fahrbot-bot · · Score: 5, Informative

      This is the free market at work. Exactly as intended by the corporations in charge.

      This is the free market at work. It's ripe for unionization.

      Good luck with that ... Sentiment from several sources (Google: Kavanaugh anti-union), quoting from the first:

      Judge Kavanaugh routinely rules against workers and their families and regularly sides with employers against employees seeking justice in the workplace, including CWA members.

      --
      It must have been something you assimilated. . . .
    3. Re: Free Market by c6gunner · · Score: 5, Insightful

      Which part of this is "the free market", and how exactly would a different financial system have prevented it?

      Also, don't you find the story a bit fishy? She injured her back counting things? Really? And then she couldn't work because she couldn't lift her arm? To count things? But she could somehow still drive 120 miles each day? Because a back injury which somehow paralyses your arm doesn't impact your driving ability?

      Sounds like fishing for workers comp ... which is the exact opposite of "free market".

    4. Re:Free Market by fahrbot-bot · · Score: 4, Interesting

      Workers aren't always correct. Unions often become corrupt and bloated. Undocumented workers hurt citizens.

      Points taken.

      What, specifically, has Kavanaugh done that is bad? Being anti-union isn't inherently bad. I say that as someone who is supportive of people's right to collectively bargain.

      Well... The article Brett Kavanaugh Ruled Against Workers When No One Else Did cites several cases where Kavanaugh sides with corporations over the interests of workers, also noting:

      “Based on his record, we can expect that Judge Kavanaugh will continue to protect the interests of already powerful corporate CEOs instead of working families,” the Communications Workers of America said in a statement.

      That article (and several others, below) also talk about a case where Kavanaugh sided with SeaWorld and against OSHA when a trainer was killed (and, apparently, eaten) by an orca -- basically asserting that "he knew the risks".

      OSHA used what’s known as the general duty clause to cite SeaWorld for safety violations after the whale Tilikum killed trainer Dawn Brancheau in 2010. SeaWorld challenged the citations, but the appeals panel sided with OSHA, ruling that SeaWorld knew its protections for trainers like Brancheau were insufficient and that it could have prevented her death had it taken the proper steps.

      Kavanaugh disagreed. He compared working at SeaWorld to playing a sport like ice hockey that comes with inherent dangers, and, unlike his colleagues on the panel, argued that OSHA doesn’t have the legal standing to regulate it.

      “When should we as a society paternalistically decide that the participants in these sports and entertainment activities must be protected from themselves – that the risk of significant physical injury is simply too great even for eager and willing participants?” he asked.

      Jordan Barab, a former OSHA official during the Obama years, wrote Tuesday on his blog Confined Space that the SeaWorld case shows Kavanaugh to be “a threat to workers and to OSHA.”

      “Kavanaugh’s idea of making America great again apparently hearkens back to a time before the Workers Compensation laws and the Occupational Safety and Health Act were passed,” Barab wrote. “Back then employers who maimed or killed workers often escaped legal responsibility by arguing that the employee had ‘assumed’ the risk when he or she took the job and the employer therefore had no responsibility to make the job safer.”

      Maybe it's just me, but that's appalling. Can't wait for that precedent to be exploited, *especially* if Kavanaugh is confirmed to SCOTUS. Just get someone to sign something that says, "There is a risk of ..." and goodbye legal liability.

      Ford customer: The car shifted into Reverse by itself, backed over and killed my grandfather.

      Ford lawyer: (Pointing to sales agreement) He knew the risks.

      Ford Sales Agreement
      There is a risk that the vehicle transmission may unexpectedly shift from Park to Reverse, causing the vehicle to back over and kill your grandfather.

      Judge: Hmm... Let me check Kavanaugh in OSHA v. SeaWorld... Okay. Case dismissed.

      --
      It must have been something you assimilated. . . .
  2. Doesn't surprise me by OzPeter · · Score: 5, Interesting

    I have an Amazon fulfillment center near me and after looking at some of the requirements for their professional job listings and hearing stories from people in my network I decided that I would stay well clear of them. They seem to be on the low end of the work/life balance quality spectrum as well as paying peanuts.

    --
    I am Slashdot. Are you Slashdot as well?
    1. Re:Doesn't surprise me by Oswald+McWeany · · Score: 5, Insightful

      The labor market is fairly tight right now, and all indications are that it's only going to get tighter. This means more competition for workers' time and attention, and if Amazon becomes known as a shithole to work for, they're going to have an impossible time finding people willing to work for them as time passes and as things continue on their current economic trajectory.

      It's a rather strange work market at the moment. Fewer people are unemployed but average wage (adjusted for inflation) is dropping quite fast.

      It may be that for the lower third- the alternates to Amazon are just as bad. They can be paid peanuts or circus peanuts. Work in bad conditions or terrible conditions. You would think that with so many people employed wages would go up to compete, and usually they do, but they're staying low for now for some reason.

      --
      "That's the way to do it" - Punch
    2. Re:Doesn't surprise me by lgw · · Score: 4, Insightful

      Shit jobs are shit jobs. I've worked my share of them. Any job you can learn on the job without prior training is going to suck, both in pay and working conditions, because you can be replaced with anyone who can fog a mirror.

      Very few people can only do unskilled labor, but if your IQ is low enough then that's what you're stuck with. Nothing but sympathy for anyone in that boat, and it's the biggest looming economic problem in the US, because those are exactly the jobs that robots will replace in the next couple of decades.

      If you're smart enough to learn a skill, it's on you to get out of that unskilled job. We could do a better job helping people get training, especially for the trades, but community colleges aren't terrible here. But we as a society better figure out how to help those who aren't that smart (and only giving them money isn't enough - most people still have a work ethic, and need something to do to feel that they're contributing).

      --
      Socialism: a lie told by totalitarians and believed by fools.
    3. Re:Doesn't surprise me by fahrbot-bot · · Score: 4, Insightful

      D or R has nothing to do with this.

      The Republicans are decided more anti-worker. Trump has been appointing, and the Senate confirming, noticeably white, male, conservative judges at a record pace (with some analysis) If Kavanaugh gets appointed to the SCOTUS, then things may (will probably) be even less beneficial for workers, as noted by the articles I mentioned here.

      So, ya, the "D" and "R" matter - overall.

      --
      It must have been something you assimilated. . . .
  3. Re:49 and having to do manual labor to live by OwP_Fabricated · · Score: 4, Insightful

    I suggest we start with anonymous slashdot posters.

  4. Inefficient by ShawnTolidano7995 · · Score: 5, Insightful

    Look, I'm the first person to yell about poor working conditions for Amazon factory workers, but this particular cited case dances on a fine line. If the equipment you are provided does not let you do your job adequately, you raise that up to management as high as it is required to go, usually the equipment gets repaired. If not, instead of spending the gas to drive 120 miles and not get paid, or let your back get hurt by picking things up constantly, you spend $30 and buy a laundry guard and use that until they fix your workstation. 120 miles at 20 miles a gallon is 6 gallons of gas at $3 is $18 a day. After 2 days, you spent less on the laundry guard and didn't hurt your back.

    Unions would help.

  5. I Know Amazon is Evil . . . by hduff · · Score: 5, Interesting

    I certainly believe that she was treated unfairly, but if she returned after recovery to work on the same broken machine, why did she believe that things would end differently, that she would not be injured in the same manner again? Even if she were just not smart enough to know any better, her supervisor would seem to me to be criminally negligent in not having a machine repaired that injured her before and then returning her to that machine. And by "criminally negligent", I mean that he knowingly placed her in a situation that he knew world harm her.

    Something does not seem right here.

    --
    "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
  6. Difficult to take many WC cases at face-value... by Darlok · · Score: 5, Insightful

    The hysteria of frequent media smear pieces notwithstanding, it's tough to take articles like this seriously at face-value. Lots of broad generalizations and impossible-to-prove (or disprove) allegations of straight-line relationships between an alleged safety issue with an employer, and outcomes like homelessness or disabling injury.

    Unfortunately, part of my job is working with EPLI (Employment Practices Liability Insurance) carriers and risk managers. For every actual issue reported, there are multiple instances of people "gaming the system", fraudulently claiming workplace injury or discrimination, or filing repeated false HR reports to attempt to build up a "history" of abuses, being terminated for their bulls**t, and then pointing to that "history" as the REASON for their termination. Maybe I'm just too used to seeing the seedy underside of the Workers' Comp business, but to take light-on-details reports like this, and draw inferences of chronically deficient, or criminal, practices on the part of the large employer, is hard.

    Most employees want to do a good job, be fairly compensated, and be appreciated at work. But a small percentage view work as a scam. Those aren't just the ones that spoil the party for everyone, but they're ALSO the ones most likely to turn up in press reports, because "going loud" and getting a company to pay them to go away is part-and-parcel of the scam.

    If these folks were legitimately injured and abused by dumb-ass managers at Amazon, then I feel for them. But it's equally likely that a papercut became a "permanently debilitating hand injury", if historical reports like this are any guideline. Sad, but true.

    --
    Notice: Your mouse has been moved. Windows will now restart so this change can take effect.
  7. Re: 49 and having to do manual labor to live by Anonymous Coward · · Score: 5, Insightful

    Look, I'm as libertarded as they come, but come on. Not every worker can graduate to middle management by 40. Some manual labour still has to be done these days, no reason to abuse the workers.

  8. A Few Issues Here by BlazeMiskulin · · Score: 5, Insightful

    1) OSHA. If it's a safety violation, don't just ignore it (or jury-rig a solution)--call it in.

    2) It took her "a few weeks" to "push for" workman's comp? That's a day-one call. If you don't get it, you call the state Dept. of Labor (whatever the name is in that particular state).

    3) When she came back, the guard was still not in place? a) refuse to work until it's fixed. b) see point (1).

    Would a union help this? Probably. But unions also come with downsides (I've been a member of 3 unions and interacted with a few hundred). The plaintiff could have dealt with this a long time ago if she'd just called the appropriate government agencies--they *love* to fine big corporations for safety violations. Unions fought for--and got--these laws. But they're meaningless if people don't use them to protect themselves.

    Honestly? 10 minutes on Google should have given this woman all the correct answers she needed to solve the issues. The original safety issues fall on Amazon, but after that? Most of her problems are the result of her "waiting for someone to fix it", rather than using the tools available to her.

  9. Re:I Know Amazon is Evil . . . by rogoshen1 · · Score: 4, Interesting

    Maybe in her brain it went like this
    >work for business owned by world's richest man
    >drive 60 miles for shitty job and low pay
    >get injured at work
    >recover
    >get injured again
    >sue
    >retire in luxury from millions of bezo-bux due to settlement from company, in its attempt to avoid (even more) bad press.

    Not to defend amazon (they're horrible) or attack someone who's basically down on their luck.. but there must have been a job closer to home that paid a little bit better?

  10. Re: An injury to one is the concern of all. by lgw · · Score: 4, Funny

    Did Abe Lincoln fight for the unions? Of course not.

    Well, he didn't carry a rifle, but I'm pretty sure he was on the Union side. Not sure what schools teach these days, of course.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  11. Re:The gulag is SOOO much better! by kilfarsnar · · Score: 5, Insightful

    I do enjoy not starving to death and dying from polio. Modern technology is also quite nice.

    People starve to death under Capitalism, and avoided starving to death before Capitalism was a thing. Salk's team developed their vaccine at the University of Pittsburgh, which is state funded. Development of modern technology has relied heavily on research grants from the federal government. The Internet we are using now likely would not have come about without a government research initiative.

    None of these things have resulted solely from Capitalism. They required investment from the government, i.e. Socialism, in order to become viable products.

    --
    "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  12. Re:The gulag is SOOO much better! by Dr_Terminus · · Score: 5, Insightful

    Actually, the US was pretty backwater until WWII, at which point we became the biggest economy in the world because all of our competitors' industrial capacity got wiped out during the war.