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Popular Subscription Email Service Newton Mail Is Being Discontinued (thurrott.com)

An anonymous reader shares a report: CloudMagic, the makers of Newton, today announced that Newton Mail is being discontinued. The company is no longer allowing new users to purchase Newton Mail which costs $100 a year, and existing users will be provided with refunds. For those using the monthly subscription plan, it will immediately stop automatically renewing. And for those on the yearly subscription, you will be given a refund on a pro-rata basis. "We explored various business models but couldn't successfully figure out profitability & growth over the long term. It was hard; the market for premium consumer mail apps is not big enough, and it faces stiff competition from high-quality free apps from Google, Microsoft, and Apple," said Rohit Nadhani, the founder and CEO of CloudMagic. All of that makes sense -- when we have companies like Microsoft and Google making brilliant free email clients like Outlook Mobile and Inbox, there really is no space for paid apps like Newton on the market.

45 comments

  1. Outlook is a POSH by alexborges · · Score: 1

    It was a piece of shit back in the day and its move to the web is as yucky as predicted: piece of shit microsoft proprietary formatted crap.

    Man i hate it.

    --
    NO SIG
    1. Re:Outlook is a POSH by Anonymous Coward · · Score: 0

      Correct.

      It's part of the trash produced by Microsoft that's supposed to be for professionals but is not good enough.

    2. Re:Outlook is a POSH by Anonymous Coward · · Score: 0

      as opposed to what, groupwise or are you a huge lotus notes fan?

    3. Re:Outlook is a POSH by Anonymous Coward · · Score: 0

      as opposed to what, groupwise or are you a huge lotus notes fan?

      Just because there are few, if any, better alternatives, that doesn't make Outlook any less of the steaming pile of shit that it is.

      But this part of the article - fucking hilarious:

      ...Microsoft and Google making brilliant free email clients like Outlook Mobile and Inbox...

      HAHAHAHAHAHAHAHAHA

    4. Re:Outlook is a POSH by Anonymous Coward · · Score: 0

      It's probably a typo. They meant to write "...Brillo free email clients...", which refers to the soap-coated steel-wool cleaning product. Nothing is scratchier or more irritating.

    5. Re:Outlook is a POSH by Anonymous Coward · · Score: 0

      You seem confused. Outlook hasn't moved to the web, it is still a full client side app. Hotmail though was also renamed to outlook so you are probably confusing that service with the outlook client. Which incidentally uses and supports all the standard mail protocols. perhaps rather than just hating it you could actually learn about what a mail client is and what a web interface is and how they differ and why.

  2. Shocking by mattyj · · Score: 4, Funny

    I'm shocked. Shocked! That a $100 a year email client didn't fly in 2018! How can this be? I'll be rethinking my investment in Friendster now, for sure!

    1. Re:Shocking by The-Ixian · · Score: 1

      I agree that $100/year is pretty steep

      I pay $50/year for FastMail.com which gives me unlimited domain aliases, DNS control, 25GB of storage and as many aliases as I want.

      I have no affiliation with FastMail, I just love the service.

      --
      My eyes reflect the stars and a smile lights up my face.
    2. Re:Shocking by Robert+Goatse · · Score: 1

      I have no affiliation with FastMail, I just love the service.

      Fastmail'er here as well. It's been about 1.5 years since I switched from Yahoo! and couldn't be more happy.

  3. You can by Anonymous Coward · · Score: 0

    for around 60/yr run your own mail server in the cloud. I pay 10/mo for the next tier up server. More than enough power to run a mail server.

    1. Re:You can by Anonymous Coward · · Score: 0

      Virtual Private Servers aren't that bad, the hosting providers that support Plesk usually have such things preconfigured. There are good solutions for webmail in the open source and a few commercial solutions.

    2. Re:You can by Anonymous Coward · · Score: 0

      In Korea only old people use email.

    3. Re:You can by gweihir · · Score: 2

      Same here. And secondary for about the same with a different provider. Also my own DNS for that. But sadly, most people, even most people here today, are not capable of running an email server.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    4. Re:You can by Anonymous Coward · · Score: 0

      That sounds awesome. It should be like that everywhere and for other Internet services, too. Even better, people below 40 shouldn't be allowed anywhere on the Internet, they should be forced to use proprietary apps on mobile phones for everything. Game servers should also be youth free. Last but not least: Nobody below the age of 40 should be allowed to post on public forums, by penalty of death. Oh, and commercial use of the IP protocol shall be strictly prohibited.

      MIGA - make the Internet great again!

    5. Re:You can by Darinbob · · Score: 1

      What's better than email? Not facebook, not texting, not video, so...?

    6. Re:You can by Anonymous Coward · · Score: 0

      You've obviously not been using good email. GMail and Outlook, Yahoo, et al, are not good email. Try Fastmail, Tutanota, ProtonMail, LuxSci, and the like, all firms that take email deadly seriously. I've been a Fastmail customer since 2002 and will never use anyone else as long as they are in business.

    7. Re:You can by Anonymous Coward · · Score: 0

      Email has serious problems, but there hasn't been a solid replacement yet. Nothing else is vendor neutral. Slack doesn't replace it because not everyone is on slack. Email is the only solution for communication that nearly everyone has.

      I keep hoping that someone will do a new standard for SMTP that requires encryption and validation without the IP and DNS tricks used today.

    8. Re:You can by laffer1 · · Score: 1

      Very true. Roundcube is pretty good and old timers might like squirrelmail.

    9. Re:You can by Anonymous Coward · · Score: 0

      What originally made the internet great was that everyone on it was knowledgeable (in college or some kind of government research program) and unique enough to be involved in something most of the population knew nothing about. Age wasn't the prerequisite as there are plenty of people over forty who add nothing of value to it.

  4. Translation by Anonymous Coward · · Score: 0

    All of that makes sense -- when we have companies like Microsoft and Google making brilliant free email clients like Outlook Mobile and Inbox, there really is no space for paid apps like Newton on the market.

    Translation: our customers are wrong. By refusing to continue doing business with them, we are teaching them that they prefer our competitors' products. When they have no choice but to leave us, we think they'll finally do it.

  5. Baloney by 93+Escort+Wagon · · Score: 3, Interesting

    ”[W]hen we have companies like Microsoft and Google making brilliant free email clients like Outlook Mobile and Inbox, there really is no space for paid apps like Newton on the market.”

    There are lots of paid apps which do quite well. What there Isn’t space for is a freaking standard email client which costs $100 a year.

    Also... if this app really were “popular”, as the headline says - why would it be shutting down? There can’t be that much overhead involved.

    --
    #DeleteChrome
    1. Re:Baloney by Aighearach · · Score: 1

      There can’t be that much overhead involved.

      There can literally be any amount of overhead. They have a CEO, who may have a salary, and they might even have other employees.

      It is true that the direct labor costs are low, and other costs of producing the product are low, but wages that go to providing the service aren't counted as "overhead." But administrative salaries are.

      If they had enough revenue to account for overhead, they wouldn't be refunding people they'd just stop signing up new customers.

    2. Re:Baloney by Anonymous Coward · · Score: 1

      I predicted this would happen when the guy moved out of his offices in downtown Palo Alto and changed the name of the product to Newton. CloudMagic was a great easy-to-use email client that access all my accounts from a variety of services, including Exchange, for free. Then the guy had the temerity to charge $100/year for it. Most people left him scathing reviews on MacUpdate, but I kept checking every so often when he'd update the Mac client. Still charging, still to much, still alive. It took 2 years, but he's finally done after this business model died. I hope he didn't use his mom's 401K funding it.

      If he actually wrote the code for this app, he's quite talented. I hope some company hires him so he can afford to move out of his mom's basement.

  6. Re:welll.... by Anonymous Coward · · Score: 0

    probably shouldn't have been skimming the books so much, Rohit

    Yes.

    If you're charging people $100 a year for e-mail and can't "successfully figure out profitability" then you're either:

    (a) a moron
    (b) stealing money
    (c) all of the above

  7. service? by fattmatt · · Score: 3, Interesting

    The title say "Popular Subscription Email Service" but I think it's really a client app subscription, an app that connects to other email services. So yea... might be tough to find a $100 market there. If it were a true service + client maybe they could offer something like privacy ... pretty sure you don't get that with the free email services.

  8. I know of a market. by Rick+Schumann · · Score: 1

    There's a market for a separate email service if it can promise (and keep that promise) to never, ever, peek into your email, collect data on you, or otherwise violate your privacy, and furthermore provide end-to-end encryption and an overall high level of security of your account and their server(s) from unauthorized access.

    1. Re:I know of a market. by Anonymous Coward · · Score: 0

      Seconded, if such a service also gave me the ability to regularly download my mailbox onto a local store in a standard, easily readable format.

    2. Re:I know of a market. by misnohmer · · Score: 1

      Notice that this security would require all parties to subscribe, otherwise the outgoing/incoming interface is pretty much wide open. SMPT is pretty much open in flight, unless you force encryption and authentication, at which point you exclude yourself from most email ecosystem. Even if you did only interact with services which provide secured connection, the other side still has your mails. So if you email anyone at gmail, Google gets their hands on your mail anyways, so what's the point of your mailbox being secure? So, unless you can convince everyone you email with or expect to receive emails from (any eCommerce websites you use) to start paying $100 per year for this service, it's not really beneficial to you.

  9. then can someone at least do one-stop config? by acroyear · · Score: 3

    I have about 8 email accounts I regularly use, and 7 devices I use (between desktops, phones, tablets - work and personal). I want them to stay separate. I DON'T want Google to get involved in any of them and screw them up or start offering me advertisements on the stuff I'm already spammed with.

    With Newton, I could configure that ONCE and then each device I add automatically gets all of those configurations at once.

    That convenience (plus the way that Newton could get past my office's firewall that normally blocks the SMTP and IMAP ports) was worth it for me.

    Can somebody else PLEASE write an app that can magically do that for Samsung email for phone/tablets and Thunderbird for Mac and Windows so I don't have to go through that living hell of entering in all of those ports and tls settings and all of that crap?

    --
    "But remember, most lynch mobs aren't this nice." (H.Simpson)
    -- Joe
    1. Re:then can someone at least do one-stop config? by laffer1 · · Score: 1

      Apple has something for mail. That doesn't really help you, but configurations can follow you to some degree between devices. It's not 100% though.

      I wish a little more time would be put into Thunderbird or Seamonkey. Neither works well on 4k displays yet. It would also be good if there were thunderbird on more platforms. It's the closest thing we have to a cross platform mail app.

      GNUMail would also be ok, provided the crashing bugs with IMAP would be fixed.

  10. will miss it by renegade600 · · Score: 1

    I wonder why I had not received an email about them shutting down. I would think their customers should have been notified first.

    I use newton only because it it had a skill that would let amazon echo read my emails. I will miss it.

    In the end, it killed itself, 100 bucks was way too high when there are plenty of other email services out there. No way I would pay that much. Fortunately I was locked in at a much lower rate. Oh well, back to searching for another one that will pick up email from all my different accounts and read them to me through the echo too.

  11. Re:Dead Things by Darinbob · · Score: 1

    Failure in what sense? If monetary, then sure maybe that applies, but that's not always an important measurement of failur and it was never the goal of BSD. That's like saying a random person is a failure for not being a billionaire. BSD is the foundation and influencer of so many things that it's a resounding success.

  12. Re:Not so shocking. by Anonymous Coward · · Score: 0

    I would have simply taken a holiday somewhere remote and expensive and met in private.

  13. you can have my fastmail... by Anonymous Coward · · Score: 0

    when you pry it from my cold, dead hands!!!!

    no ads, no nonsense, 2fa since forever, pleasant design, good customer service, and most of all....

    i am not the product.

    they make the product, and i pay them for it. fascinating concept.

  14. Predictable by gander666 · · Score: 1

    I was an early user, and liked it. I paid for it, and was happy. Then they went to a subscription model with a ridiculous price. I canceled, didn't even use the 3 months free, deleted all my data (sure, at least I used their tools to delete it) and wrote a scathing review.

    This is a predictable end of the road for them. Great idea, decent implementation, but fucking horrible economics.

    --
    Suppose you were an idiot and suppose you were a member of Congress ... but I repeat myself. - Mark T
  15. Right... by Locke2005 · · Score: 1

    It was so immensely popular that I've never heard of it? I'll bet BOTH the users were really disappointed!

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  16. How about a reasonable price? by mysidia · · Score: 1

    There's PLENTY of room for a decent mail experience; Outlook is not great, and Gmail app is no good for people who aren't using Google for e-mail service.

    But $100 a year which is more than even Outlook and Eudora Pro used to cost... doesn't fly for a software mail client unless you're providing a major meaningful service above and beyond, such as cloud-based archiving and searching that client software alone cannot provide.

    Try something like $20 upfront, plus $5/year for maintenance.

  17. Re: Not so shocking. by Anonymous Coward · · Score: 0

    Donald Trump ate all my Wheaties.

  18. Re: Dead Things by Anonymous Coward · · Score: 0

    BSD has failed to force the Stasi-backed gaping security hole called systemd onto its users.