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Netflix Will Now Interrupt Series Binges With Video Ads For Its Other Series (arstechnica.com)

Netflix has confirmed that it will start airing video ads for other Netflix series between episodes. These ads will reportedly only be for Netflix content, not outside products or content, and will, at least for now, only appear for a "segment" of Netflix's user base. Ars Technica reports: The news emerged via user reports, particularly on the primary Netflix Reddit community, in which users claimed that ads for entirely different series would play between episodes of a given show's binging. One initial claim said that "unskippable" ads for the AMC series Better Call Saul appeared between episodes of Rick & Morty, and that this ad appeared while using Netflix's smart TV app on an LG set in the UK. Replies to that thread included an allegation that a video ad for I Am A Killer (a Netflix-produced true-crime series) appeared between episodes of the animated comedy Bob's Burgers.

In a statement given to Ars Technica, Netflix described the change as follows: "We are testing whether surfacing recommendations between episodes helps members discover stories they will enjoy faster." The reasoning, Netflix's statement says, comes from its last controversial decision: to add auto-playing videos, complete with unmuteable audio, while browsing through Netflix content. Netflix offered one major rebuttal to at least one Reddit claim, pointing out that the ads for Netflix content are entirely skippable.

27 of 184 comments (clear)

  1. Yuck by SuperKendall · · Score: 4, Insightful

    If actually skippable, I guess I am OK with it, though do not like it... but I can see why they want to do this as they have a lot of original content, and they have a point as to how people would find out about it otherwise.

    On the other hand Amazon Prime Video does this at the start of watching anything as far as I can tell and I just skip so fast I don't think I've ever learned anything from it.

    I think the Netflix featured show that appears when you enter the app (on the Apple TV anyway) is probably the best way to get exposure for something without seeming to interrupt whatever the user was doing.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Yuck by bobstreo · · Score: 5, Insightful

      If actually skippable, I guess I am OK with it, though do not like it... but I can see why they want to do this as they have a lot of original content, and they have a point as to how people would find out about it otherwise.

      On the other hand Amazon Prime Video does this at the start of watching anything as far as I can tell and I just skip so fast I don't think I've ever learned anything from it.

      I think the Netflix featured show that appears when you enter the app (on the Apple TV anyway) is probably the best way to get exposure for something without seeming to interrupt whatever the user was doing.

      If they were skippable, like the intro's to shows, I'd be irked. If they are not skippable, I may as well go back to streaming from "other sources"

      It could be worse, like unskippable ads (every 9 minutes) in the middle of a show or movie.

    2. Re:Yuck by Dutch+Gun · · Score: 5, Insightful

      If they start showing me unskippable ads, I'll immediately cancel my subscription simply to send them a message. Maybe even skippable ones. I don't want them to think they can crack the door open on this crap at all. It's just a tiny slide from there to a few "relevant sponsored messages" here and there.

      I unsubscribed from Hulu because of those annoying bugs they pasted in the corners. I unsubscribed immediately from Prime's anime channel because their subtitles were terrible. Maybe I'm more picky than most, but I'm not going to pay for something that's actively annoying me. I'd rather do without. There are plenty of other things vying for my entertainment time and money.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    3. Re:Yuck by Mike+Frett · · Score: 5, Insightful

      This is how it starts. "I guess I'm OK with it"

      Then it gets worse, but why did it get worse? Because you were OK with it.

    4. Re:Yuck by 93+Escort+Wagon · · Score: 5, Insightful

      but I can see why they want to do this as they have a lot of original content, and they have a point as to how people would find out about it otherwise.

      How would we otherwise find out about the crap they’re already constantly shoving in the face of us Netflix subscribers?

      You’re joking, right?

      --
      #DeleteChrome
    5. Re:Yuck by hcs_$reboot · · Score: 3, Insightful

      but I can see why they want to do this as they have a lot of original content

      No, no excuse here. They already added series trailers that start automatically at the home page, annoying enough already. When people binge watch series, they don't want to be interrupted with something different.

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    6. Re:Yuck by Zumbs · · Score: 5, Interesting

      If actually skippable, I guess I am OK with it

      I'm not.

      As a paying customer looking to relax, I don't want to be interrupted by someone trying to sell me something. First time I experience it, I will write a complaint to their customer service (which I did when HBO tried similar shenanigans). If they keep at it for a month, I will cancel my subscription.

      --
      The truth may be out there, but lies are inside your head
    7. Re:Yuck by Spacejock · · Score: 4, Interesting

      Exactly. You appear to be enjoying episodes of this show back-to-back. How about stopping in the middle to watch *random unrelated crap*?

      When one streaming service goes downhill you can bet another will show up to steal its crown. I recently subbed to Stan (australia), and I've been deciding which to keep. This sort of thing makes it easier to choose.

      As for Netflix content, they already show giant thumbnails for their own shows in between most of the browse lists. Most don't interest me, and showing me a trailer in the midst of something that DOES interest me won't make me want to try 'em.

    8. Re:Yuck by easyTree · · Score: 2

      Yeap but if you kick them in the head just enough so that they're easier to persuade to consume more services but not enough so that they have motor control issues and can't reach for their wallets, it's all good.

      Pretty sure this is the model bars/pubs use when they serve alcohol.

    9. Re:Yuck by markdavis · · Score: 5, Interesting

      >"but I can see why they want to do this as they have a lot of original content, and they have a point as to how people would find out about it otherwise.""

      If their interface weren't so HORRIBLE, it would be easy to find and explore new things. Their stupid, massive collection of horizontal scrolling lists is completely non-functional; horribly show, endlessly frustrating, with irrelevant topics and groupings to me.

      1) I want to know what is new TO ME. It still shows things as "new" even if I have known about it or even watched it several months ago.
      2) I want to filter out things I have already seen
      3) I want to have filtered searches
      4) I want to know what is a film from what is a series
      5) I want to be able to mark seasons as complete
      6) I want to TURN OFF DAMN AUTOPLAY so when I fall asleep, I don't have to fight going back and "rewatching" things it thinks I watched
      7) I want to be able to rate things with 1-5 stars so I know HOW MUCH I liked or disliked something
      8) I don't want the screen to "dim" and "overlay" when I pause video to look at something
      9) I want to turn on/off captioning with a single key while watching
      10) I want to "subscribe" to series so I am immediately informed of new episodes
      11) I want to optionally jump through lists a page at a time not just one miserably slow scrolling item at a time
      12) I want an easy-to-read history list of what I have watched, with dates, ratings, etc
      13) I want to be able to sort things by category, recommendation, type, last seen, ratings, etc

      The list could go on and on. It is one of the worst user interfaces ever (especially after using TiVo forever). And if they introduce unskippable or "painfully" skippable "ads" of any type, I will immediately cancel my subscription, write them a scathing letter, and give them a bad word-of-mouth from that point forward.

    10. Re:Yuck by ceoyoyo · · Score: 2

      They've got piles of advertising for their shows on the main screen. It's not hard to find out about new content on Netflix.

      Once you've chosen something, showing ads is just a good way to piss off your customers.

    11. Re:Yuck by melee · · Score: 2

      You can disable autoplay. You just have to do it on their website. Under "Playback Settings".

    12. Re:Yuck by Dutch+Gun · · Score: 2, Insightful

      I've been watching Hulu for months and I don't know what "annoying bugs they pasted in the corners" you are talking about. I pay for the commercial-free Hulu.

      I paid for the commercial-free version myself. Before that, there was no way I'd pay for a service that also showed me ads. Hulu would often display the logo of a local affiliate station, like the local Fox station when I was watching the X-Files, or they'd display the distributor (Viz Media) when I was watching some anime. I cancelled a few years ago, so maybe they're not doing it as often. Or maybe just not on the shows you've watched. It apparently doesn't bother many people, but I tend to find it extremely distracting.

      When companies do things like this, they degrade the viewing experience from what you get from pirating a show, which is typically a nice ad-free, watermark-free experience. People generally don't mind paying for a service if it's a high quality experience, is convenient, and is reasonably priced. Take away any aspect of that trifecta, and you can expect illicit streaming to go on the rise.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    13. Re:Yuck by markdavis · · Score: 2

      >"By the way: Why would *you* want to know how much *you* liked something? Don't you remember?"

      Hell no! I can't hardly remember last week, much less which of the many THOUSANDS of programs and movies I have watched!!

      Besides, it isn't just about ME knowing how much I liked/hated something, but letting Netflix know, so it can better offer suggestions. Lots of stuff I saw I neither liked nor disliked, so neither + nor - make any sense; and leaving it unrated could me "don't know" or "forgot" or "haven't seen it" or any number of things.

  2. Another paid service that goes down the drain. by OpenSourced · · Score: 5, Insightful

    This is very likely just the beginning. You, as a company, cannot suddenly start filling everything with ads. You start with skippable ads for own content. And, you know, skippable ads are a pain in the neck. They get you out of the mood, they return you to reality and your problems. They break the viewing experience.

    Then you broadcast skippable ads for other companies, but make your own content ads non-skippable. And you go on, and on, and on, only thinking of the next quarter profits to look good, giving you (the Netflix executive) time to jump to another company. You have seen it in cable companies, you have seen it in cinemas, and you are now seeing it in Netflix.

    There is apparently a structural rule in the paid broadcasting business that says that, once you get enough people, you start degrading the service to get more money. I suppose that comes from marketing people not wanting to raise prices directly, as that's a trigger for the clients to quit. So they start giving less quality, putting ads, etc. Just slowly killing the reasons why you were successful in the first place. I see a business opportunity there.

    --
    Rome taught me patience and assiduous application to detail. Virtues which temper the boldness of great, general views.
  3. Have a by AHuxley · · Score: 3, Insightful

    web site, email to tell the user about shows they could consider.
    Have a deep and wide suggestion part of the GUI thats full of news and different series.
    Make it part of the GUI that a user has to select. For competitor services, this will make users like your brands more.

    --
    Domestic spying is now "Benign Information Gathering"
  4. Users controlling their own experience by Zoxed · · Score: 4, Insightful

    I guess we all knew the honeymoon would end one day :-(

  5. Same as cable by enriquevagu · · Score: 4, Insightful

    It will "work", so next step will be to apply Netflix ads to all users.

    Next, it will be included before (not between) any video.

    Next, it will be unskippable.

    Next, it will include other recommendations outside Netflix relevant to their users, such as Coca-Cola, Apple or Nike.

  6. fuck sake by ChoGGi · · Score: 4, Insightful

    I see Netfllix is starting to whip out the cable company bullshit.

  7. just cancelled my membership and let them know why by Idimmu+Xul · · Score: 2

    will resubscribe if/when they roll back this change

    --
    The problem with slashdot is that most of its users were bullied and stuffed into lockers as kids!
  8. It seems netflix does not get the point why ... by MxMatrix · · Score: 5, Insightful

    ... they have customers at all, it because there is no commercials in between anything. I see people will go downloading more again.

    --
    Bach says it all.
  9. Remember when you got cable TV because no ads? by Snufu · · Score: 3, Funny

    I member.

    1. Re:Remember when you got cable TV because no ads? by 93+Escort+Wagon · · Score: 5, Interesting

      I remember.

      I used to love watching American Movie Classics, back in the day. They’d show these great old movies, with no ads. Before the movie, Bob Dorian would give a couple-minute introduction telling us some little-known story about the plot or the movie production... I loved those days...

      --
      #DeleteChrome
    2. Re:Remember when you got cable TV because no ads? by lgw · · Score: 2

      Man, I'm so old I remember when MTV only played music videos.

      --
      Socialism: a lie told by totalitarians and believed by fools.
  10. Re: Foot. Load. Aim. by Cederic · · Score: 4, Insightful

    Yes, he is. He's paying for media content and the media being shown is an advert.

    That someone else may have paid for that advert to be shown to him would merely mean Netflix are getting paid twice.

  11. And so it begins - Netflix starts showing ads by QuietLagoon · · Score: 3, Informative
    One small step at a time. First only ads for other Netflix shows between episodes for a "segment" of the Netflix audience. Then all of the Netflix audience. Then showing ads for other Netflix shows at appropriate places within an episode. Then an "occasional" ad for non-Netflix content, but for something that the viewer will be interested in. Pretty soon, it takes 30 minutes to view a 22minutes episode of Netflix content.

    .
    And so it begins...

  12. They never had that much of a lull by SuperKendall · · Score: 3, Insightful

    Remember when they stopped shipping DVDs but had almost no streamable content?

    A) I still get DVD's to this day (BluRay, but still).

    B) I always thought the streaming content was decent, even when they had to get rid of a lot of movies. It's not like movies made in the past decade are general that much of prize anyway.

    I'll stay with them not because they own me, but because I really like the content. Netflix for whatever reason seems to have an HBO level eye to quality, but with much more diversity of content. HBO didn't bring back Voltron, Netflix did... and Netflix is breathing new life into all sorts of TV categories.

    That said if they went too far with internal ads I would still drop it, just like any attempt to watch Hulu has been met with instant horror.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley