iPhone XS and XS Max Users Are Reporting Poor Cell and Wi-Fi Reception (theverge.com)
Some users who upgraded to an iPhone XS and iPhone XS Max over the weekend have reported poor cell and Wi-Fi reception and noticeably slower speeds when comparing their new phones to their older models. The Verge: According to users on Apple's support forum, MacRumors forums, and Reddit, the issue appears to be widespread across the country and not limited to any specific carrier. It's a frustrating issue, especially considering that the iPhone XS is supposed to have significantly faster data speeds on Wi-Fi and LTE compared to the iPhone X, according to data tests conducted by SpeedSmart. There's even a new antenna line running along the bottom of the phone as discovered by a recent iFixit teardown, which should have helped with reception. Additionally, folks at r/Apple, the most popular subreddit for iPhone and other Apple related discussions on the site, have corroborated the claims.
You're holding it wrong
"You're Holding it WRONG!" comments in 3, 2, 1
"A person is smart. People are dumb, panicky dangerous animals and you know it." - K
They are not holding it right, Steve told us so.
I'm sure they're merely holding it wrong. Please consult the manual and hold it only with the specified fingers in the specified manner with the specified pressure in the specified orientation. It's not a design flaw; the design is perfect just like everything that comes out of Apple. Your body is flawed and must adapt to service our engineering.
In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
Apple Human Shield Centipede Defense Team...ASSEMBLE!
In before, "They're probably just using it wrong."
You are welcome on my lawn.
After seven years of iphone use (4S and 6S), i'm going to android for next phone. Apples shit is too expensive for what you get, and I don't want or need the new functionality. I don't use social media, or watch videos on my phone. Its not an entertainment center, its just a phone. I have other, better devices for non-phone activities.
I can confirm this. I have an iPhone Xs. Used to never have signal problems standing outside when near the wall where the router is.
I now get no signal outside and severely diminished signal if I leave the room with the router. Anything in the way of the router kills the top of three bars of wifi strength. Cellular data will routinely drop out where I'll just stop receiving anything for a bit until I reboot the phone. I have no idea how much of this is iOS 12 (since it comes with the Xs) and how much is just bad design with the Xs. But so far, for a $1000 phone, I'm really unimpressed.
we have enough posts regarding people "holding it wrong" .
If the new iPhones are getting poorer reception and slower downloads than the old ones did in the same location, I'd have to call it a very expensive downgrade, not an upgrade.
Good, inexpensive web hosting
Don't worry: there's an easy fix: spray-on antennas!
p.s. You accidentally signed your name in your sock-puppet account, Super.
Apple is too busy making custom emojis to care about properly testing their phones. Remember this is a trillion dollar company.
Damn. Caught again!
I almost guarantee a simple firmware fix will correct this.
Obviously it's simply showing the incorrect number of bars. They just need to tweak it so that 1 bar reception shows full bars
This is only important if you plan to use the wireless connectivity functionality of the devices.
They are using it out of Spec.
The phone performs best, when no further than 100m from the nearest tower, operating at 100% transmit power, holding the phone in your right hand, parallel to the tower. with a batter charged to no less than 85%, with all other nearby radios disabled.
Apple guarantees that under these conditions, calls will only suffer a max drop out rate of 50%.
tl;dr "it's the users fault".
Works on my phone. Bug report closed.
Before the last few years, Apple had I guess what you could call "normal" amounts of problems in their HW & SW but it feels like they've gotten dramatically worse at producing quality products in the last 3 or 4 years.
Funny how it coincides with Apple's push to hire based on "diversity" and not "merit".
At least the world is more diverse now! lol
P.S. I'm part of a minority and I don't want AA.
Just wanted to make sure nobody missed the warnings
This is due to the superior antenna in the new models. The users are holding it wrong and this causes the antenna to work sub-optimally.
- SuperKendall
Amazing how the usual Apple astroturfers are completely AWOL from this Apple thread. But the Apple astromods are on the job.
Fix your product Apple. Trolling Slashdot does not fix your product.
When all you have is a hammer, every problem starts to look like a thumb.
That's what we call a dumbass. - Red Forman.
#DeleteFacebook
I hope you're happy with yourself, dumbass. - Red Forman.
#DeleteFacebook
You better watch your ass, dumbass.
Some users who upgraded to an iPhone XS and iPhone XS Max over the weekend have reported poor cell and Wi-Fi reception and noticeably slower speeds when comparing their new phones to their older models.
I blame iOS 12. I upgraded an iPhone 6S from iOS 11.4.1 to iOS 12 and noticed that Wi-Fi connection speed and reception are worse now.
At the office, I cannot get very good cell reception so I rely on Wi-Fi. When I arrive at the office, I turn on the iPhone's Wi-Fi and then connect to the Wi-Fi network. The time it takes to establish a connect to the network is much slower, and the range appears to be shorter too. Locations where I once was able to receive a solid signal are now dead spots.
I wonder whether they are sly references to the excessive prices of these trinkets?
As the Fanboys say, apple just works
"Some users who upgraded to an iPhone XS and iPhone XS Max over the weekend have reported poor cell and Wi-Fi reception and noticeably slower speeds when comparing their new phones to their older models."
You keep using that word. I do not think it means what you think it means.
#DeleteChrome
Eight years ago, when Apple debuted the iPhone 4, they re-engineered the antenna, making it into a stainless steel band running around the edge of the phone. But the antenna was actually two separate antennas, with a very narrow gap between them. If anything, including your hand, created enough of a conducting pathway between the two separate antennas, reception and 3G data quality reduced terribly. As this Anandtech article explained, "Anything conductive which bridges the gap in the bottom left couples the antennas together, detuning the precisely engineered antennas. It's a problem of impedance matching with the body as an antenna, and the additional antenna that becomes part of the equation when you touch the bottom left.
And so, when asked about the problem, Steve Jobs famously said, "Just avoid holding it in that way."
https://www.wiwavelength.com/2018/09/iphone-xs-and-xs-max-mostly-fail-to.html
https://www.wiwavelength.com/2018/09/antennagate-reduxs-if-so-what-can-apple.html
What do you expect for a $1000 plus phone? Do you really think Apple is concerned about its basic functions??
Looks good on all the mindless iSheep that were so eager to drop Qualcomm because apple was to cheap to pay them. Hope all those profits apple made cutting corners helps you get a signal.
The message has been receive and a patch will be sent soon enough.
Older models will have their performance decrease so the newer model won't feel so sluggish anymore.
Im sure they are all holding it wrong.
* User must pay shipping and handling.
I can confirm this has been my experience with one. Also that I was overcharged for minimal improvements and still pissed there's no headphone jack from the company "brave" enough to screw their customers repeatedly. And lack of fingerprint reader is seriously annoying.
I got mine on Friday, and have yet to see the third, let alone fourth, bar . . .
hawk
CAN YOU HEAR ME NOW
"Made up/misattributed quote that makes me look smart. I am on
Got 2 iPhone X'es in my household and they get the worst WiFi reception out of all devices in the house (Apple banned any apps that will actually show you channels and signal strength, but you can still monitor from the AP side). An iPhone 6 and and iPhone 5S work great where iPhone X loses 5GHz and switches to 2.4GHz as backup. Grabbed an iPhone X and Galaxy S9+ and started walking away from the home, Galaxy got twice as far (by a couple hundred feet) before not being able to stay connected. Sounds like iPhone XS is continuing with the decline. Maybe a ploy to sell Apple's WiFi AP products?
to actually be usable as a... well, phone?
This is due to the superior antenna in the new models. The users are holding it wrong and this causes the antenna to work sub-optimally.
- SuperKendall
Amazing how the usual Apple astroturfers are completely AWOL from this Apple thread. But the Apple astromods are on the job.
Fix your product Apple. Trolling Slashdot does not fix your product.
Neither does Trolling ABOUT Apple.
apple makes low quality ; high profit devices.
People are just figuring this out?
So, no interest in fixing your product then. Typical Apple.
When all you have is a hammer, every problem starts to look like a thumb.
Making a good product that works is hard and affects the bottom line. Why would they bother when then they know that iDiots will just buy the crap anyway? So design it just enough, stick it in a sleek looking wrapper and throw it out the door.
Wanna buy a shirt?
https://www.redbubble.com/people/stealthfinger/shop?asc=u
I like both Android and iOS stuff (and I hate them both as well, a litanny of reasons for each).
That sad, I still find the iPeople fascinating. They don't actually get anything from policing the Internet for Apple criticism, except for longer lines and higher prices. I mean, when you talk something up, you're just increasing competition for yourself. What do they actually get for acting as unpaid PR folks for the world's most profitable company?
Maybe they own stock, I dunno.
It's kind of like when a person's favorite team wins the Super Bowl. They yell, scream, cheer, and go nuts ... only to find that the bandwagon jumpers bought out all the seats for next year, and seats and team merchandise that's left quadruple in price.
"You" won.
Yay.
Oh, and, uh, it just works.
(I can almost see the purple-faced iPerson mashing the 'Troll' button. "Only a troll would disagree with me, there's no other possibility, I mean, I'm me .... people don't disagree with me, after all, I'm me .... me I tell you ... me ....)
... is it "beautiful"?
That only makes sense if they were a marketing company and not an engineering company.
I've got a couple of MacBooks, and iPad Pro, and an iPhone 7 Plus, but this time around I bought a Galaxy Note 9 with 512GB.
I like both Android and iOS stuff (and I hate them both as well, a litanny of reasons for each).
That sad, I still find the iPeople fascinating. They don't actually get anything from policing the Internet for Apple criticism, except for longer lines and higher prices. I mean, when you talk something up, you're just increasing competition for yourself. What do they actually get for acting as unpaid PR folks for the world's most profitable company?
Maybe they own stock, I dunno.
It's kind of like when a person's favorite team wins the Super Bowl. They yell, scream, cheer, and go nuts ... only to find that the bandwagon jumpers bought out all the seats for next year, and seats and team merchandise that's left quadruple in price.
"You" won.
Yay.
Oh, and, uh, it just works.
(I can almost see the purple-faced iPerson mashing the 'Troll' button. "Only a troll would disagree with me, there's no other possibility, I mean, I'm me .... people don't disagree with me, after all, I'm me .... me I tell you ... me ....)
LOL! ... It is funny because it is true!
One thing that makes me wonder even more, is how they are unable to acknowledge the facts, facts such as
the quality components in iDevices have droppet alarmingly (ie. intel vs qualcomm chips in iPhones),
the amount of software bugs have increased alarmingly (just do a little search or two to confirm this),
the price of their hardware has increased alarmingly
so basically with each new generation og idevices, Apple fans are paying more and more for less and less with more and more bugs and worse quality in both electronics and materials than last generation
Apple user... thy name shall from now on be... iDiot and thy icon shall be the official iTurd (updated each year as this is essential)
iDiot's can be glad that they are far to HIP to care about nonsense like cell and wifi reception on their iDevices.. as long as they have the LATEST iTurd emoji!
Should have kept net neutrality.
If you are rich enough to buy a $1500 phone, then ATT, Verizon, and friends say you should be rich enought of pay $1500 for your phone bill. Don't like that? Go talk to the FCC. They will say "of course there is no monopoly", just like their owners have instructed them to.
They are! They maybe used to be an engineering company but not any more.
Wanna buy a shirt?
https://www.redbubble.com/people/stealthfinger/shop?asc=u
So, no interest in fixing your product then. Typical Apple.
You must have me confused with the REAL Tim Cook.
Where in your Syphilitic, Addled, excuse-for-a-brain do you think that "I" have any more power than YOU to fix this.
Oh, and BTW: I agree it is likely caused by Intel's MODEM chip. I have ALSO said that Qualcomm's core-competency lies in their RF engineering.
Unfortunately, the parents (Apple and Qualcomm) are fighting, and "we children" are having to put up with living with the relatives for right now...
They are! They maybe used to be an engineering company but not any more.
Right.
Because it really doesn't take any ENGINEERING to design and create things like the Apple Watch 4. Those are just Reference Designs by the people who Developed the SoC, right?
Oh, but wait...
Apologies, I forgot my sarcasm tag on that post. I was wholeheartedly agreeing with you.
So you're ok with broken, overpriced Apple products.
When all you have is a hammer, every problem starts to look like a thumb.
So you're ok with broken, overpriced Apple products.
Of course not. And when I see one, I will be the first to "out" it.
Sure you will. Meanwhile, Apple squirming uncomfortably over Antennagate II.
When all you have is a hammer, every problem starts to look like a thumb.
apple is great at copying and stealing
then you are blind as well as stupid
Who the fuck cares about the watch? And if that's the only thing you can come up with to support your point, well, that says a lot really doesn't it. But ok, they still do some engineering, incremental phone updates, the occasional new product, fine but they are all designed with form in mind first and then marketed and priced well above their weight. Apple is way more interested in making money than a good product.
Wanna buy a shirt?
https://www.redbubble.com/people/stealthfinger/shop?asc=u
lol it's hard to tell sometimes.
Wanna buy a shirt?
https://www.redbubble.com/people/stealthfinger/shop?asc=u
Who the fuck cares about the watch? And if that's the only thing you can come up with to support your point, well, that says a lot really doesn't it. But ok, they still do some engineering, incremental phone updates, the occasional new product, fine but they are all designed with form in mind first and then marketed and priced well above their weight. Apple is way more interested in making money than a good product.
I didn't include anything else because I figured anything I said would be seen as simply "Incremental Improvement". Which, of course, everything after the invention of the WHEEL arguably also falls under that category.
Would you agree that the iMac Pro also took some Engineering? Because if not, then you simply have no grasp of what it takes to actually take a blank computer screen and end up with a workable, manufacture-able PRODUCT.
Oh, and it isn't that Apple cares for form OVER function; the reason it SEEMS that way is that almost NO ONE else seems to care about "form" AT ALL. Since these are the Tools by which many people make their living, just like a Hammer or Screwdriver; do you think those people would rather the hammer have a nice-comfortable, molded handle, or a piece of wood with splinters in it? So obviously, "form" ENHANCES "function"; or more correctly, "form" is an essential part of "function".
That's what you apparently don't understand.
I know you're not talking to me, but the issues to me are twofold:
(a) The company I work for, and come to think of it the previous company and the one before that, have/had standardized on the iphone for a company phone. So I get issued one whether it's actually useful or not. Because it's pretty and slippery and thin and the execs liked that. This is the largest issue.
I'm not an exec, it's not important to me how many aesthetic awards my phone has won, and "keeping up appearances" means nothing to me. What's vital to me is that my phone make and receive calls reliably when I'm chasing a severity one incident. (For this reason, the iphone I'm required to have sits mostly unused in a second holster, and my team knows to call me on my old beat-up Note 3 instead.)
So I follow these threads to see what I'll potentially have to deal with, and yes, occasionally venting, which is arguably not terribly mature but is cathartic.
(b) (Admittedly to a much lesser extent,) I have to drive by an AT&T store to get to the beginning of the drive-thru line for the most convenient Starbucks on the way to work. Every time Apple craps out some new handheld device, there's a big crowd of people standing in the cold PNW drizzle waiting for the store to open. They block traffic, and flat out refuse to get out of the way for oncoming cars, rather than take a chance of losing their place. It's damned irritating. Have some SELF RESPECT, people. It's JUST A PHONE.
All that said, there are worse things than having an iphone. My Windows phone, long ago, would pop up a message "(some driver) has stopped working and will now close" with an OK button. Thereafter, the phone WOULD NOT RING until it was rebooted. An iphone was arguably better than that. I guess everything is relative.
Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.