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'I Sold My Users' Privacy To a Larger Benefit. I Made a Choice and a Compromise. And I Live With That Every Day': WhatsApp Cofounder On Leaving Facebook (forbes.com)

Brian Acton, a founder of WhatsApp, which he (along with the other founder) sold to Facebook for $19 billion four years ago, has grown tired of the social juggernaut. He left the company a year ago, and earlier this year, he surprised many when he tweeted "#DeleteFacebook", offering his support to what many described as a movement. He had started despising working at Facebook so much, that he left the company abruptly, leaving a cool $850M in unvested stock. He has also invested $50 million in encrypted chat app Signal. In an interview with Forbes, published Wednesday, Acton talked about his rationale behind leaving the company and what he thinks of Facebook now. From the story: Under pressure from Mark Zuckerberg and Sheryl Sandberg to monetize WhatsApp, he pushed back as Facebook questioned the encryption he'd helped build and laid the groundwork to show targeted ads and facilitate commercial messaging. Acton also walked away from Facebook a year before his final tranche of stock grants vested. "It was like, okay, well, you want to do these things I don't want to do," Acton says. "It's better if I get out of your way. And I did." It was perhaps the most expensive moral stand in history. Acton took a screenshot of the stock price on his way out the door -- the decision cost him $850 million.

He's following a similar moral code now. He clearly doesn't relish the spotlight this story will bring and is quick to underscore that Facebook "isn't the bad guy." ("I think of them as just very good businesspeople.") But he paid dearly for the right to speak his mind. "As part of a proposed settlement at the end, [Facebook management] tried to put a nondisclosure agreement in place," Acton says. "That was part of the reason that I got sort of cold feet in terms of trying to settle with these guys."

It's also a story any idealistic entrepreneur can identify with: What happens when you build something incredible and then sell it to someone with far different plans for your baby? "At the end of the day, I sold my company," Acton says. "I sold my users' privacy to a larger benefit. I made a choice and a compromise. And I live with that every day."

Facebook, Acton says, had decided to pursue two ways of making money from WhatsApp. First, by showing targeted ads in WhatsApp's new Status feature, which Acton felt broke a social compact with its users. "Targeted advertising is what makes me unhappy," he says. His motto at WhatsApp had been "No ads, no games, no gimmicks" -- a direct contrast with a parent company that derived 98% of its revenue from advertising. Another motto had been "Take the time to get it right," a stark contrast to "Move fast and break things."
Elsewhere in the story, Acton has also suggested he was used by Facebook to help get its 2014 acquisition of WhatsApp past EU regulators that had been concerned it might be able to link accounts -- as it subsequently did.

Update: Facebook Executive Hits Back at WhatsApp Co-founder Brian Acton: 'A Whole New Standard of Low-Class'.

30 of 163 comments (clear)

  1. Poor guy by 110010001000 · · Score: 5, Informative

    I feel sorry for him. He only made $19 billion instead of $19.85 billion.

    1. Re:Poor guy by Anonymous Coward · · Score: 2, Insightful

      If he felt actual remorse.. he'd give away all 19B of the "devil's money"

    2. Re:Poor guy by Anonymous Coward · · Score: 2, Interesting

      This is his "I'm sorry, I won't do it again..." in order to gain back some trust so he build another large following and promptly sell their privacy away for a paycheck.

    3. Re:Poor guy by shaitand · · Score: 5, Interesting

      By this logic nobody is ever entitled to walk away from the wrong path once they've taken a step along it.

      He sold his soul and his users, he isn't denying it, at some point his conscience got the better of him and he walked away. Hopefully he did so as a better version of himself than the one who started down that road. That is all life and growth is, sometimes the wrong path is about billions, sometimes it is dimes at a lemonade stand.

      Do you know how many times I've stood at the threshold of a slight compromise to my integrity that would bring me wealth and walked away... just to watch someone else take the opportunity I left open and do the damage anyway? It isn't easy. It also isn't easy to avoid judging those who went over the cliff from the moral high ground despite knowing how easily you could have tripped yourself. Sometimes the greatest merit is found in what you choose not to do and sadly wealth does not so readily follow that kind of merit. After all, how would you distinguish it from those who use integrity to mask the fact they are afraid to dive off the cliff?

    4. Re: Poor guy by Anonymous Coward · · Score: 2, Insightful

      History classes shit on the puritans but holy shit if weâ(TM)re not as judgmental as they are and way more unforgiving.

    5. Re:Poor guy by JaredOfEuropa · · Score: 2

      Good for him - both the selling out and the walking out. If I had an opportunity to sell acompany I built, for a couple of billion, I might hesitate if the buyer had questionable ethics on matters of privacy... but I wouldn't hesitate for very long. Especially if my company was burning through money at a prodigious rate without much opportunity to bring in significant revenue. The real question is: if a second buyer shows up, promising to respect users' privacy, but they only offer 50 million, would you sell to them instead? I think I would...

      Besides, didn't Facebook make a pledge to keep the Whatsapp data separate? He might have known that was an iffy promise from the start, but this broken promise is not on him, it's on FB. And it's something the EU have given them shit for.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    6. Re:Poor guy by ShanghaiBill · · Score: 3, Informative

      Investing $50 million, which is something like .02% of his wealth into Signal

      His net worth is about $3.6B (the $19B was split many ways), so $50M is about 1.4%. But still, it is absurd how he is trying to portray himself as some sort of morally superior victim.

    7. Re:Poor guy by UnknownSoldier · · Score: 2

      > For ONE billion dollars (much less 19) we'd all sell out pretty much anything or anyone.

      First: You can't buy good morals, but you can sell bad ones.

      Second: Uhm, no. Not everyone has an over-inflated sense of money as you.

      Third: You DO realize that success means not just financial success, right?

    8. Re:Poor guy by shaitand · · Score: 2

      "I don't support him badmouthing the hand that fed him under false pretenses"

      What false pretenses? You tend to imply there is nothing false about it with your subsequent statement:

      "He sold them to Facebook. He knew Facebook's business."

      Facebook is currently pretending it has up till now been allowing the platforms it has purchased to continue running as they did before purchase as a way of hedging its bets. This creates the false impression that privacy concerns about Facebook don't apply to the other platforms it owns and this action legitimately highlights that fact. You can support spreading awareness of Facebooks actions and oppose trusting his new startup at the same time. This action doesn't provide a reason to trust his startup but it DOES provide reason to not trust Facebook owned platforms.

  2. Every once in a while by DaMattster · · Score: 3

    Someone impresses me! He gave up 850M for a principle. I have to give the man his due respect.

    1. Re:Every once in a while by Gavagai80 · · Score: 4, Insightful

      He gave up an extra $850M after the many billions vested because what's the point of being a billionaire if you have to get up every morning to go to a job that you hate?

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      This space intentionally left blank
    2. Re:Every once in a while by Actually,+I+do+RTFA · · Score: 2

      How is "I'm quitting" a principled stand? If he stood up and said "No" til he got fired, I would be very impressed. But he didn't. He just said "you guys do whatever, I'm out."

      It's very similar to people calling on members of [insert political administration] to resign. I don't see how that helps anyone.

      --
      Your ad here. Ask me how!
  3. What were his plans to monetize WhatsApp? by Frankie70 · · Score: 3, Insightful

    His motto at WhatsApp had been "No ads, no games, no gimmicks"

    So how was he planning to make money from WhatsApp?

    1. Re:What were his plans to monetize WhatsApp? by theurge14 · · Score: 5, Funny

      Sell it to Facebook.

    2. Re:What were his plans to monetize WhatsApp? by AuMatar · · Score: 2

      Charging for the software. They charged a small fee after the first year.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    3. Re:What were his plans to monetize WhatsApp? by Mr_Silver · · Score: 3, Insightful

      Charging for the software. They charged a small fee after the first year.

      IIRC they were still burning through money like it was going out of fashion.

      Without Facebook (or someone else's) intervention, they were on a sure path to going bust.

      --
      Avantslash - View Slashdot cleanly on your mobile phone.
    4. Re:What were his plans to monetize WhatsApp? by JaredOfEuropa · · Score: 2

      The sad thing is that this seems to be a common revenue model for startups nowadays. Whatever it is you're building, it must be cloud based and/or collect user data (or have the option to tack that on later), so that you can have a good payday selling the service to Google or FaceBook once you've garnered enough users.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    5. Re:What were his plans to monetize WhatsApp? by CrashNBrn · · Score: 2

      $1 per user/year and 1.5m users - wouldn't even pay for 10 active developers.

    6. Re:What were his plans to monetize WhatsApp? by dnaumov · · Score: 4, Insightful

      $1 per user/year and 1.5m users - wouldn't even pay for 10 active developers.

      You barely NEED 10 active developers for something like Whatsapp and Twitter. The fact that they have hundreds (thousands in the case of the latter) only shows how ridiculous companies become when they start swimming in money.

  4. Sold out and now feels bad... by frank_adrian314159 · · Score: 4, Interesting

    ... but not bad enough to do anything that's not symbolic. Like most CEOs, the guy has no moral compass.

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    That is all.
    1. Re:Sold out and now feels bad... by GameboyRMH · · Score: 3, Insightful

      I'm not asking him to burn his life to the ground, not by a long shot. He could do what I asked and continue to be a billionaire, far beyond a millionaire. It would hurt him exactly none in practice, and far less than an unexpected car repair bill hurts any average person in relative finances.

      Do you actually think you can just spend a wack of cash and dismantle a social network (does anyone think this?)? Has that EVER worked before?

      It could be done. Signal is technically better than Whatsapp, it's not missing anything Whatsapp has except users, driven by network effects. With a big marketing push pointing out the privacy advantages and maybe getting celebrity endorsements, timed to go along with an unpopular change to Whatsapp (of which there are many coming), maybe with some raffle prizes for new users added in, the masses could be pushed onto Signal and eventually, as a result, off of Whatsapp, not literally overnight but over the course of a few weeks.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
  5. Re:98% revenue from ads by Wycliffe · · Score: 2

    What makes up the other 2%, if not from ads?

    Investing the money they made from Ads. They also might have other miscellaneous things like peering/licensing agreements, renting out unused space in property they own, etc...

  6. Well duh. by Vegan+Cyclist · · Score: 2

    What did he think was going to happen? Of course Facebook was going to do these things. What planet is he from? Victim Centari?

  7. Apologize later by hdyoung · · Score: 5, Insightful

    Standard human behavior. Apologize after the fact. Not that I think this guy is bad in any way. He's a normal dude responding to incentives. Capitalist system, eat what you kill, blah blah blah. This is the way it works. At this point, user data is valuable and ads are valuable. Any who can accumulate what's currently valuable and sell it at a high price, does exactly this. It's also human behavior to find your humanity AFTER you've taken care of business.

    Actually, there's one other lesson here. This is one of the most "normal" human reactions he could have taken. This is just a normal guy, with the usual human flaws, who happens to be sitting on 19 billion dollars.

    Most of these high flyers and successful tech people bill themselves as geniuses. Not the case. They took business risks and got lucky to be in the right place and the right time. At the end of the day, these are normals who gambled and won. It wasn't destiny and it wasn't because of their special visionary genius. For every one of them, there are about 100,000 similarly smart, energetic businesspeople who took a similar visionary gamble and lost.

  8. The Social Media cycle by Sir_Eptishous · · Score: 4, Insightful

    I never had a FB account.

    When those I knew were hot about it around 2009, I decided not to join because of its "keeping up with Joneses" and fake "happy sunshine" vibe. I could see how people were creating this unreal facade of themselves and it really irritated me.
    From 2009 to around 2014 People were astonished I didn't have an account.

    Another reason I didn't have one was because I saw how much strife was there. I would hear stories from friends/relatives about the arguments and drama, whether political or personal. I would look around on peoples accounts and I saw how the nutty political side was coming out.
    Again, people couldn't understand why I didn't have an account on FB.

    Then I started noticing that many organizations of all stripes were migrating away from email logins to FB logins, which to me was reprehensible. FB was taking over the online sphere of influence and that irritated me greatly.
    Again, people couldn't understand why I didn't have an account on FB.

    Then I heard about all the privacy implications, and the underhanded shit FB was doing with user data. The shadow accounts, etc. Yes, I'm sure FB has a nice, juicy dossier on me as well.
    Again, people couldn't understand why I didn't have an account on FB.

    Then I started hearing from Gen Z that FB was for older peeps, and that they were using other platforms. I also heard they didn't like the underhanded shit FB was doing, which surprised me.
    Still, people couldn't understand why I didn't have an account on FB.

    Then during and after the election of Trump the shit hit the fan with how slimy FB really was.
    So by 2017, people were no longer surprised that I didn't have an account.

    --
    We play the game with the bravery of being out of range
  9. Re: Exactly where did you think the 18 billion by datavirtue · · Score: 2

    Right but the friction and cost of payments and the regulation involved with becoming a payments processor erases the possibility of utilizing micro transactions. So our micro transaction conduit is ad revenue.

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    I object to power without constructive purpose. --Spock
  10. LMAO, typical of the rich liberals by p51d007 · · Score: 2, Interesting

    All "moral" after selling out for NINETEEN BILLION. These are the kind of people, once they reach this "status" that: Attend all the high price social events, travel in private planes, have gated home(s), huge security, have a staff to wipe their butts and on and on that say that we need to "give this or that" to the citizens bla bla bla. If he's so worried about anything, donate your money to the IRS to help bring down the debt. Another rich smug liberal who now thinks he has a moral compass.

  11. Sometimes that cliff is a slope, a slippery one by raymorris · · Score: 2

    You mentioned going over a moral cliff. In my own experience, I tend to slide down a slope more often than I jump off a cliff.

    Years ago, I was a serving as a middle-man of sorts collecting money daily on behalf of someone, and about once per month I'd send it to him. Sometimes it was two months in between - he wasn't worried about exactly how often it was sent. He wasn't at all tight on cash, so he didn't care if it was four weeks between payments or six weeks. One day I had to pay my payroll two days before my own funds became available. So in order to pay my employees on time, I borrowed from the "middle man" money for 48 hours. He didn't know or care. It helped my employees, who needed tonoay their bills on time, and nobody was hurt. But it wasn't the right thing to do.

    The problem was once I borrowed money that wasn't mine, even though it didn't hurt anyone, and even for just 48 hours, that's a slippery slope.

    In this instance, Facebook promised to not map user data from WhatsApp users. They probably made other promises to out his mind at ease. That plus a huge pile of money could be very tempting indeed.

    1. Re:Sometimes that cliff is a slope, a slippery one by NormalVisual · · Score: 3, Insightful

      One day I had to pay my payroll two days before my own funds became available. So in order to pay my employees on time, I borrowed from the "middle man" money for 48 hours.

      I'm not making a judgment either way, but in fairness to you, that situation represents two conflicting moral quandaries. On the one hand, you shouldn't borrow money without permission, but on the other, you shouldn't make a worker wait for his pay when they've already given you their labor.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  12. As opposed to? by gosand · · Score: 2

    Another rich smug liberal who now thinks he has a moral compass.

    As opposed to the rich smug conservatives who don't have one?

    I don't know anything about this guy, or really any billionaire. I would imagine that much money would change a lot of what you do, and might even change who you are as a person. Maybe it depends on if you made it yourself over a long period of time, a relatively short period, if you inherited it, or have a trust fund you were born into. But I think there are billionaires of all types, and their opinion of things is really no different to me than anyone else's. Especially people who turn everything into an opportunity to insult those who don't believe what they themselves believe.

    --

    My beliefs do not require that you agree with them.