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Facebook Executive Hits Back at WhatsApp Co-founder Brian Acton: 'A Whole New Standard of Low-Class' (facebook.com)

Facebook's David Marcus, who until recently ran the Facebook Messenger before starting the blockchain group earlier this year, is defending the company and CEO Mark Zuckerberg after a WhatsApp founder spoke critically of his experience at the company. Marcus: [...] On the business model. I was present in a lot of these meetings. Again, Mark protected WhatsApp for a very long period of time. And you have to put this in the context of a large organization with businesses knocking on our door to have the ability to engage and communicate with their customers on WhatsApp the same way they were doing it on Messenger. During this time, it became pretty clear that while advocating for business messaging, and being given the opportunity to build and deliver on that promise, Brian actively slow-played the execution, and never truly went for it. In my view, if you're passionate about a certain path -- in this case, letting businesses message people and charging for it -- and if you have internal questions about it, then work hard to prove that your approach has legs and demonstrate the value. Don't be passive-aggressive about it. And by the way the paid messaging that WhatsApp is rolling out now sounds pretty similar to metered messaging from my point of view...

Lastly -- call me old fashioned. But I find attacking the people and company that made you a billionaire, and went to an unprecedented extent to shield and accommodate you for years, low-class. It's actually a whole new standard of low-class. I'll close by saying that as far as I'm concerned, and as a former lifelong entrepreneur and founder, there's no other large company I'd work at, and no other leader I'd work for. I want to work on hard problems that positively impact the lives of billions of people around the world. And Facebook is truly the only company that's singularly about people.

91 comments

  1. Monkeys flinging shit by DogDude · · Score: 5, Informative

    Both/all of these companies are garbage companies that take advantage of people. None of them produce anything of any real value, except eyeballs for marketing people. They're all low class.

    --
    I don't respond to AC's.
    1. Re: Monkeys flinging shit by Anonymous Coward · · Score: 0, Funny

      Thanks Avenatti

    2. Re: Monkeys flinging shit by Anonymous Coward · · Score: 0

      What racism? The monkeys are two super rich dudes.

    3. Re: Monkeys flinging shit by Anonymous Coward · · Score: 0

      What does race have to do with anything?

    4. Re: Monkeys flinging shit by Anonymous Coward · · Score: 0

      Are you stupid? Where did race get involved in this?
      Facebook is a network that silently collects as much information about people and selling it. In other words, it's a spying network. I wouldn't mind the owners being jailed for life, but that probably won't happen. But at least one can wish for some bad accident to happen to them.

    5. Re:Monkeys flinging shit by Anonymous Coward · · Score: 0

      And Facebook is truly the only company that's singularly about people.

      None of them produce anything of any real value, except eyeballs for marketing people

      Facebook is about people, indeed.

    6. Re:Monkeys flinging shit by Anonymous Coward · · Score: 1

      Exactly!!! Both Fakebook and What-sapp are blood sucking data companies that will grab any and all data that they can on anyone (user or not) to sell to advertisers!! Thats about as low as you can get!

    7. Re: Monkeys flinging shit by Anonymous Coward · · Score: 0

      It's Jews all the way down....

    8. Re: Monkeys flinging shit by Anonymous Coward · · Score: 0

      This asshole sees "monkeys flinging shit" and his own racism kicks in to associate the term with a certain race, then goes on to bitch about it. Well played dumbass.

  2. Wow by Miser · · Score: 3, Interesting

    This person sure is sucking on the Zuck!

    In all seriousness though, what would you expect a Facebook employee to say? That they agree with Acton? That's not the way you stay on the Facebook gravy (money) train.

    Also, first post perhaps?

    1. Re:Wow by Anonymous Coward · · Score: 0

      Yeah, what a ZuckerSucker!

    2. Re:Wow by Anonymous Coward · · Score: 5, Insightful

      I would say that Acton built the value, otherwise FB wouldn"t have paid that much or wanted it that bad. So FB didn"t make him a billionaire, Acton did it himself.

    3. Re: Wow by Anonymous Coward · · Score: 0

      Wait, are you suggesting Mark Zuckerberg didn't personally shit WhatsApp into Acton's mouth??

    4. Re:Wow by Anonymous Coward · · Score: 0

      Acton may have built the value, but he sold out to Facebook. It's nice that he's willing to speak out against them, but he still sold out. Money seems to be worth more, in the end, than his principles.

    5. Re:Wow by Anonymous Coward · · Score: 0

      That's exactly what I was seeing throughout his entire tenuous whine. Davy-boy sure knows how to brownnose.

      Facebook didn't make Brian Acton a billionaire, Brian Acton made himself a billionaire by selling his company to Facebook for billions. This David choad thinks that a party paying another party for goods/services is somehow doing them a favour. Does he not understand how commerce or just plain bartering works? What a fucking moron.

  3. perfect! by ooloorie · · Score: 3, Informative

    But I find attacking the people and company that made you a billionaire, and went to an unprecedented extent to shield and accommodate you for years, low-class. It's actually a whole new standard of low-class.

    Seems like a perfect match for Facebook corporate culture.

    1. Re:perfect! by Anonymous Coward · · Score: 0

      It's actually a whole new standard of low-class.

      Seems like a perfect match for Facebook corporate culture.

      Indeed, Mark "they trust me; dumb fucks" Zuckerberg is already quite familiar with low-class standards.

  4. as a former lifelong entrepreneur and founder by Bradmont · · Score: 5, Insightful

    as a former lifelong entrepreneur and founder

    How can you be a former lifelong anything? Are you dead?

    1. Re:as a former lifelong entrepreneur and founder by Anonymous Coward · · Score: 0

      I assume LifeLong is a company started by billionaires for billionaires to make sure they live well into their two or even three thousands. Only way that sentence makes any sense.

      LifeLong is most certainly using baby blood as the main ingredient.

    2. Re:as a former lifelong entrepreneur and founder by gosand · · Score: 4, Funny

      as a former lifelong entrepreneur and founder

      How can you be a former lifelong anything? Are you dead?

      Life ends when you sell your soul.

      --

      My beliefs do not require that you agree with them.

    3. Re:as a former lifelong entrepreneur and founder by Anonymous Coward · · Score: 0

      Yes, he was an entrepreneur until he became a vampire. And now that he's a member of the undead, he's decided he no longer wants to be an entrepreneur.

  5. Always kiss the ring of the king.... by Anonymous Coward · · Score: 0

    He said, she said. Really don't care who said what or did x or y but what I do see here is Facebook is one king in the tech world; so if you stay in that world, you will cross paths with that King at some point so ...

  6. Blah blah blah ... by Anonymous Coward · · Score: 3, Interesting

    This is one sack of shit asshole in Facebook's management griping about another sack of shit asshole who used to be in Facebook's management.

    You're both greedy assholes who trade in other people's private data.

    So, let's publish the personal information, and family information of every fucking Facebook employee, and then move the discussion on to privacy.

    Fuck you Facebook .. I don't use it, don't allow my browsers to follow any of those webbugs around the web, and don't care about your apps.

    I hope you all fucking die in a fire.

    1. Re: Blah blah blah ... by Anonymous Coward · · Score: 0

      If only more people were like you. +1 friend

    2. Re: Blah blah blah ... by Anonymous Coward · · Score: 0

      Actually, this is about one asshole who traffics in other peopleâ(TM)s data attacking another guy who left because he didnâ(TM)t want to traffic in other peoples data.

    3. Re:Blah blah blah ... by rtb61 · · Score: 1

      I would rather they live in poverty for the rest of their lives, with their every movement monitored and controlled, extended custodial sentences for those who simply can not be rehabilitated, actually I would rather they rehabilitate, good for us and good for them. The future negative consequences of living a destructive life exploiting others, the negative quantum concious balance, well that will be what ever that will be. Odds are really rather boringly empty devoid of everything but your negative quantum mind, insane making boringly empty and probably quite enduring, especially within that dimensional scope, extremely enduring, until balance is achieved and you get another shot on the wheel with what ever than means, perhaps you have to grind you way back on up higher levels. Not all fantasy and make believe, just quantum forces playing out and taking you along for the ride, much like the rest of your reality.

      --
      Chaos - everything, everywhere, everywhen
    4. Re:Blah blah blah ... by Anonymous Coward · · Score: 0

      Lucky I didn't tell him about the dirty spoon!

  7. We had no choice! by Bradmont · · Score: 3

    And you have to put this in the context of a large organization with businesses knocking on our door to have the ability to engage and communicate with their customers on WhatsApp the same way they were doing it on Messenger

    They drove a dump truck full of money up to my house! I'm only human!

  8. Is that what the kid are calling it these days? by drew_kime · · Score: 5, Insightful

    I want to work on hard problems that positively impact the lives of billions of people around the world.

    And how is Facebook positively impacting the lives of the Rohingya?

    --
    Nope, no sig
    1. Re:Is that what the kid are calling it these days? by Anonymous Coward · · Score: 0

      And how is Facebook positively impacting the lives of the Rohingya?

      To be fair, he did not say that it is positively impacting the lives of everyone.

      Perhaps the positive impact in that scenario was for the other people of Myanmar.

    2. Re:Is that what the kid are calling it these days? by Anonymous Coward · · Score: 0

      Fakebook has ZERO positive impact on people's lives! Its only impact is extremely negative and extremely detrimental to people and to society as a whole!

    3. Re:Is that what the kid are calling it these days? by drew_kime · · Score: 1

      And how is Facebook positively impacting the lives of the Rohingya?

      To be fair, he did not say that it is positively impacting the lives of everyone.

      Perhaps the positive impact in that scenario was for the other people of Myanmar.

      I get that was snark, but if someone convinced me to be so terrified of my neighbors that I went and killed them, I'm pretty sure my life didn't just get better.

      --
      Nope, no sig
  9. Facebook exec calling anyone low class. by Anonymous Coward · · Score: 0

    I love the "Facebook made you a billionaire therefore you need to shut up!"

    1. Re:Facebook exec calling anyone low class. by Darinbob · · Score: 3, Insightful

      It's very similar to "I bought you dinner so now I expect something from you!"

    2. Re: Facebook exec calling anyone low class. by Anonymous Coward · · Score: 0

      The calling card of a rapist.

  10. Two wrongs and all that... by shaitand · · Score: 2

    Selling out your users and putting their privacy in Jeopardy is fine but trying to mitigate the damage by making sure they are aware of it when Facebook pretends they've left their acquisitions running untouched and without interference is not fine? Wrong isn't some pie to be divided up where his amount of wrong somehow lessens Facebook's wrong. His guilt in no way mitigates the wrongs of Facebook.

  11. Facebook spokesman commits public suicide by Cajun+Hell · · Score: 5, Insightful

    And you have to put this in the context of a large organization with businesses knocking on our door to have the ability to engage and communicate with their customers on WhatsApp the same way they were doing it on Messenger.

    Thanks. I could listen to a competitor or a bitter ex talk shit about it. But instead I think I'll just let Facebook explain why it is so utterly valueless. Now I know that there's no hurry to ever try out this Whatsapp thing.

    if you're passionate about a certain path -- in this case, letting businesses message people and charging for it

    Yes, passionate about spamming. Riiight. But thanks again, since you also revealed that I should keep an eye out for the new spammer's jargon, "business messaging."

    --
    "Believe me!" -- Donald Trump
    1. Re:Facebook spokesman commits public suicide by Anonymous Coward · · Score: 0

      unSolicied Paid Amplified Messages.

    2. Re:Facebook spokesman commits public suicide by kalpol · · Score: 2

      Oh no, it's far more insidious than just spam. They want to know what you're up to and how much money you have to spend on it. They want to monitor all your communications to other businesses and your personal institutions. This is valuable info, and yes they can spam you with it, but they also want to sell it.

      --
      12:50 - press return.
    3. Re:Facebook spokesman commits public suicide by Darinbob · · Score: 1

      "We're about people! The people who own companies who want to monetize their customer. Those are the people we're passionate about monetizing!"

  12. Misquoted by Anonymous Coward · · Score: 1

    And Facebook is truly the only company that's singularly about *monetizing* people.

    FTFY

    1. Re:Misquoted by Darinbob · · Score: 1

      Well, there are some bunny ranches in Nevada that are singularly about people and monetizing them.

  13. Uh-huh by Anonymous Coward · · Score: 0

    That's rich, coming from them. Facebook has absolutely zero moral high ground to stand on. Cry me a river.

  14. Charlton Heston called... by TimMD909 · · Score: 2

    And Facebook is truly the only company that's singularly about people.

    Soylent Green is singularly about people too.

    1. Re:Charlton Heston called... by Anonymous Coward · · Score: 0

      Exactly what I thought after reading this Marcus' bullshit-quote-of-the-day.

    2. Re:Charlton Heston called... by Lab+Rat+Jason · · Score: 0

      Lol... somebody +1 this guy's post!

      --
      Which has more power: the hammer, or the anvil?
  15. TL;DR by Mike+Buddha · · Score: 3

    Wah! You should be more grateful because we gave you money!

    --
    by Mike Buddha -- Someday the mountain might get him, but the law never will.
  16. I know how to settle this thing. by Anonymous Coward · · Score: 0

    The rich bastard that donates more to archive.org will win the discussion.

  17. It's all about the people by Anonymous Coward · · Score: 0

    "And Facebook is truly the only company that's singularly about people."

    Facebook: People selling people to people.

  18. Somebody is looking for a promotion by Anonymous Coward · · Score: 0

    An executive at FB embracing the company line and throwing dirt at a guy who just left trashing the company... how odd

  19. the next Sarah Huckabee Sanders by sdinfoserv · · Score: 0

    If Trumpkin ever pulls the trigger and cans his butt-kissing, lying with a straight face, soulless mouth piece Sarah Huckabee Sanders - we've found someone just as adapt at shit spinning. David Marcus.

  20. Facebook isn't about people by Anonymous Coward · · Score: 0

    Facebook is about as much about people as an egg producer is about eggs. Both are products to sell.

    The only reason facebook cares about people is to simply package them as products to sell to their true customers... the advertisers.

  21. No One Cares by Anonymous Coward · · Score: 0

    What these two ego maniac execs think or about their "new" technology that's reminiscent of a 90s instant messenger. What I want to know is will Facebook be bring back AIM and those free AOL CDs that make the best coasters.

  22. Billionaires Argue in Public by Anonymous Coward · · Score: 0

    Jeez, when billionaires fight in public it really adds to my life. Please keep reporting this thing, it would be a shame for these people to lose their free platform.

  23. A whole new standard of low class by Opportunist · · Score: 1

    I believe him. Someone working at the top level of Facebook should be considered an authority on what's low class.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  24. Mark Twain's Take by ksw_92 · · Score: 1

    From Marcus: "And Facebook is truly the only company that's singularly about people[.]"

    To paraphrase Mark Twain in "Life on the Mississippi": "'People' is their God; how to monetize their online personalities, their religion". Seems about right. It makes the WhatsApp guy a heretic in their organization, to be sure.

  25. Facebook - The People Company by presidenteloco · · Score: 1

    "And Facebook is truly the only company that's singularly about people."

    suggested branding:

    Facebook - The People Company

    - "We know your people"

    - "We like, know people"

    --

    Where are we going and why are we in a handbasket?
    1. Re:Facebook - The People Company by h33t+l4x0r · · Score: 1

      Facebook is one of the people-ist companies we've seen, from the standpoint of people.

  26. Loyalty over morality by Anonymous Coward · · Score: 0

    Marcus prefers loyalty. I wish more people would prefer morality.

  27. Faceboook positively impact the lives of billions? by Anonymous Coward · · Score: 0

    That's a whole new standard of delusional

  28. That's called "politics" by Anonymous Coward · · Score: 0

    and it's been going on above our heads for ages. What this underlines again is the new aristocrats are "CEO"s, "founder"s and the like, but they act just like the old crop. WIth even less style, teh zuck is right on that. Him included, even if he didn't include himself.

    1. Re:That's called "politics" by shaitand · · Score: 1

      That doesn't mean we should support it or simply accept that it must be so. “The only thing necessary for the triumph of evil is for good men to do nothing.” Even being outraged and standing in opposition is still something even if your voice is all you have. When you give up and no longer consider what is right when lending your support to the consensus you truly are doing nothing.

  29. 'Nuf said by darkain · · Score: 1

    "letting businesses message people and charging for it"
    "Facebook is truly the only company that's singularly about people"

    At least these two statements were in two separate paragraphs and not in the same one, eh!?

  30. "Old fashioned" by Anonymous Coward · · Score: 0

    Lastly -- call me old fashioned. But I find attacking the people and company that made you a billionaire, and went to an unprecedented extent to shield and accommodate you for years, low-class.

    I definitely wouldn't call Marcus's attitude "old-fashioned"... I'd call it money-driven and unprincipled. He's basically saying that because someone got money from somewhere and was part of a group, they are denied the freedom to express values that don't come from a "bottom line is everything" world without being called names.

    Fuck you, David Marcus, you and your soul-sucking machine can go to hell. And oh yeah, good luck with the blockchain hotness, I look forward to the doubtless onslaught of AWESOME applications of that that I'm absolutely sure you're going to cook up. Just gotta think of them first. We'll wait.

  31. A Whole New Standard of Low-Class by Tough+Love · · Score: 1

    Perfect description of Facebook in 6 words.

    --
    When all you have is a hammer, every problem starts to look like a thumb.
  32. So much Kool-Aid to chug-a-lug... by macraig · · Score: 1

    ... and so little stomach for it.

  33. Crapitalism by Anonymous Coward · · Score: 0

    Capitalism rewards assholes, and concentrates pure assholes at the top. No exceptions.
    If you don't want to be ruled by assholes you need companies run and owned by workers, so they are free to make ethical decisions, free from the influence of absentee landlords.

    1. Re: Crapitalism by Anonymous Coward · · Score: 0

      Name another system that hasn't in human history...

  34. No coolaid in Australia by Anonymous Coward · · Score: 0

    This guy is the reason we don't have coolaid downunder!!! This guy drank all of it!!!

  35. "...about people"? BS! by saccade.com · · Score: 3, Interesting
    Marcus says "Facebook is truly the only company that's singularly about people."

    What total BS. Facebook is about *advertisers*. People are just the product Facebook delivers to them.

  36. Facebook is truly about people. by Anonymous Coward · · Score: 0

    "Facebook is truly the only company that's singularly about people."

    Oh, for Chrissakes! In the name of anything and everything holy, do he really expect anyone AT ALL to buy that load of BS? The NERVE!

  37. Re: Is that what the kid are calling it these days by Anonymous Coward · · Score: 0

    Who cares? It didnâ(TM)t take facebook to make people hate them any more than radio is at fault for the rwanda genocide.

  38. positive impact by Anonymous Coward · · Score: 0

    Not that facebook execs read /., but what do you suppose is the case for facebook's "positive impact" on peoples lives? (there's not a billion shareholders) I don't want to get all internet angry or start calling names, I'm really just wondering what they think they are doing that would justify this label.

  39. Pfft by Anonymous Coward · · Score: 0

    Facebook isn't concerned about me unless it's getting something out of me, positive or negative, for its own benefit. I'm glad I don't work there.

  40. Re:"...about people"? BS! by ediron2 · · Score: 1

    Maybe they meant it in a "its a cookbook' or 'soylent green is people' kind of way ;-)

  41. Not the only one by Anonymous Coward · · Score: 0

    "And Facebook is truly the only company that's singularly about people."

    Just like Soylent Green.

  42. But isn't that the capitalist ideal? (no offense) by Anonymous Coward · · Score: 0

    Isn't the whole point of capitalism, to maximize profit?
    And isn't taking from people EVERYTHING and giving to them NOTHING the maximum profit you can make?
    As long as you don't openly call it theft, of course.

    (OK, we're long past that, with modern ways being, that you simply make up money [banking, stock trading] and imaginary property ["IP" mafia] and play with inflation [effectively, salary reduction] in general.)

  43. Man am I happy that's not a thing here in Germany. by Anonymous Coward · · Score: 0

    Women expecting you to buy them dinner is such a US-American thing.
    Around here, women (rightfully) feel almost insulted, if you impose yourself like that. Why would I date what's basically a prostitute at that point anyway?
    It's a date! We meet to get to know each other, and there sometimes happens to be a restaurant there, so we each other some food or don't, and eat it, and pay for it. That's not part of our date. It's a side-effect of where we are. (Frankly, the best dates don't happen at restaurants anyway. Get to a cool place and do cool things! Like on top of a high building or mountain or cliff, doing some [semi-]spontaneous art!)

    I'm not there to be her provider. I'm there to be that hot guy that fucks her better than anyone else, ever, and to be there for her and give her love and inspiration. And she's there for much of the same too!

    You wouldn't want some rich "Lady van Gildengracht upon Thyne" to pay for your shit while you don't support yourself either, would you?

  44. Said the john to the prostitute... by Anonymous Coward · · Score: 0

    "Boi, let me pimp-slap* yo ass to the moon and back!" Said the pimp.

    _ _ _ _
    * Ignore the title. (Stupid politics.) Just watch the short clip, to get a perfect definition of "pimp-slap". (Filmed in the infamous red light district of Hamburg, Germany. The guy in the suit is a major pimp, and general asshole, by the way.)

  45. singularly about people by Anonymous Coward · · Score: 0

    This was a reasonable statement until the ridiculous Facebook praise at the very end, which made me remember that Facebook is evil and certainly doesn't have anything to teach us about class.

  46. Re:But isn't that the capitalist ideal? (no offens by Anonymous Coward · · Score: 0

    No, the capitalist ideal is to let the market decide. And DogDude is playing within the rules of capitalism to try to convince the market that facebook is a piece of shit and the market would be better off if they didn't use them.

  47. Um OK by KlomDark · · Score: 1

    Bowl of SHIT

    Facebook is the suck.

  48. Money and Loylty by ilsaloving · · Score: 1

    TIL that if a company made you a lot of money, you are not allowed to make perfectly valid criticisms against it. Money should buy loyalty, no matter how corrupt or dishonest the source of that money turns out to be.

    With that kind of attitude I'm honestly surprised Facebook isn't joined to Trumps hip.

  49. Translation Required by Anonymous Coward · · Score: 0

    Facebook is truly the only company that's singularly about people.

    Translation: *gog gog gog glug gob slurp slurp lick lick gog gog gog slurp* MMMMPPPPPHHHHHH *gulp* *gasp* THANK YOU SIR MAY I HAVE ANOTHER

  50. please explain to a dotard... by Anonymous Coward · · Score: 0

    So... If Company A makes owner of Company B a billionaire (for no better reason than to buy off competition), then the owner of the latter is precluded forever from criticizing practices of the former? That's low class? And what, enabling propaganda and abusing users' data are high class? Likewise, eliminating competition?
    (And next time POTUS complains of a radical leftist conspiracy amongst Big Tech, someone reminds him that Facebook is on his side -- likewise Twitter -- so he should careful about tarring with an oversized brush.)

  51. Claaaass by Anonymous Coward · · Score: 0

    Defining a billionaire as low class would indeed be a new standard. Has inflation really gotten that bad? Class is really only a wealth and societal position designation. Confusing class with exemplary behavior is just upper class propaganda finding fertile ground in brain rot.

    When someone uses "class" that way, I thing of a gum chewing bimbo in Joisey making declarations about her thug boyfriend while polishing her nails. Claaaaass.

  52. Look how shiny he got that apple! by Anonymous Coward · · Score: 0

    there's no other large company I'd work at, and no other leader I'd work for.

    I wonder how long he needed to climb back down from between Zuck's cheeks?

  53. Orly by Anonymous Coward · · Score: 0

    Low-class to me is to offer a useless tool as Facebook, say it's "free to use" and then collect all sort of personal data, pictures and life details for selling for a profit.

    Thank God I am going to 4 years away from your crap. I do not miss Facebook or any of its "usefulness".