Slashdot Mirror


Senators Ask Four Major Carriers About Video Slowdowns (arstechnica.com)

An anonymous reader quotes a report from Ars Technica: Three U.S. Senate Democrats today asked the four major wireless carriers about allegations they've been throttling video services and -- in the case of Sprint -- the senators asked about alleged throttling of Skype video calls. Sens. Edward Markey (D-Mass.), Richard Blumenthal (D-Conn.), and Ron Wyden (D-Ore.) sent the letters to AT&T, Verizon, Sprint, and T-Mobile, noting that recent research using the Wehe testing platform found indications of throttling by all four carriers.

"All online traffic should be treated equally, and Internet service providers should not discriminate against particular content or applications for competitive advantage purposes or otherwise," the senators wrote. Specifically, the Wehe tests "indicated throttling on AT&T for YouTube, Netflix, and NBC Sports... throttling on Verizon for Amazon Prime, YouTube, and Netflix... throttling on Sprint for YouTube, Netflix, Amazon Prime, and Skype Video calls... [and] delayed throttling, or boosting, on T-Mobile for Netflix, NBC Sports, and Amazon Prime by providing un-throttled streaming at the beginning of the connection, and then subsequently throttling the connection," the senators' letters said.

47 of 108 comments (clear)

  1. Re:This is why NN is dumb. by Knightman · · Score: 4, Insightful
    The whole quote should be:

    "All online traffic should be treated equally, and Internet service providers should not discriminate against particular content or applications for competitive advantage purposes or otherwise."

    You can't just take something out of it's context and make a meaningful argument.

    --
    --- Reality doesn't care about your opinions, it happens anyway and if you are in the way you'll get squished.
  2. NNN by dohzer · · Score: 1

    I'm confused. Isn't this simply non-net-neutrality?!

    1. Re:NNN by BringsApples · · Score: 1

      There is no net-neutrality, there is no non-net-neutrality. There is only general misunderstanding mixed with lots of piss from a pissing contest that everyone just walked away from, yet was never officially ended.

      --
      Politics; n. : A religion whereby man is god.
  3. Re:This is why NN is dumb. by DarkRookie2 · · Score: 1

    Net neutrality FTW.

    --
    http://progressquest.com/spoltog.php?name=Son+Of+Son+Of+DarkRookie
  4. Wrong by markdavis · · Score: 1

    >"All online traffic should be treated equally, and Internet service providers should not discriminate against particular content or applications for competitive advantage purposes or otherwise," the senators wrote.

    Wrong. When there are cases of limited bandwidth, like there is on mobile networks, throttling of certain types or classes of network traffic makes perfect sense to prevent ALL customers' traffic from coming to a crawl or experiencing issues. Video is a perfect example of that, if it is done across-the-board or impartially. Video can consume a zillion times more bandwidth than anything else. And when we are talking about phones, it is unlikely that more than maybe and handful of users would even notice throttling that forces a 480P stream instead of 1080P on a 5" display held at a normal viewing distance. Another example would be once you go over your cap/plan data allowance- nobody will offer truly "unlimited" data with no throttling on mobile bandwidth, it would be a recipe for a disastrous user experience for most everyone.

    What should be wrong is when the network operator does it to gain advantage over other companies, or to extort them or customers to pay something extra or force them to use certain alternative services owned by that company. But those magic words "or otherwise" in the quote, above, makes it sound like there could be no valid reason to throttle or apply quality of service, ever. There are services that also need to be real-time, like VOIP, compared to other traffic, like ftp, Email, or web downloads.

    1. Re:Wrong by DarkRookie2 · · Score: 1

      Why limit bandwidth over thru-put?
      Never understood why they care so much about how much data is transfer over the speed of it.

      --
      http://progressquest.com/spoltog.php?name=Son+Of+Son+Of+DarkRookie
    2. Re:Wrong by Anubis+IV · · Score: 1

      QoS measures are one thing, but when there's no congestion, no slowdown, and no problem, should it be okay for them to impose arbitrary limits?

      I was looking at Cricket's site last night (Cricket is an AT&T subsidiary) and noticed that all of their plans throttle video to 480p. Their limited plans allow users to opt-out of the 480p default (i.e. "It's your data to spend as you want, so it's fine with us if you blow it on HD video"), but their unlimited plans offer no ability to opt-out (i.e. "We're not going to let you blow our data on HD video"), and that's true regardless of network congestion or any other factors.

      Now, cellular carriers have never been subject to Net Neutrality regulations in the US (wireless carriers have always been exempted, even before the recent NN repeal), so there's no question that what they're doing here is perfectly legal (at least with regards to NN), but there is a question of whether or not it should be allowed. So, if nothing else, I appreciate that some politicians are trying to shine a light on these practices and raise public awareness of them by making a bit of a stink.

    3. Re:Wrong by markdavis · · Score: 1

      >"QoS measures are one thing, but when there's no congestion, no slowdown, and no problem, should it be okay for them to impose arbitrary limits?"

      On speed? Probably not.

    4. Re:Wrong by markdavis · · Score: 5, Interesting

      >"They need to upgrade their effin network then. Just like they pledged to do."

      I agree. But no matter how much bandwidth is upgraded, people can quickly suck it all away. Now 4K video. Now 8K. Now 3D 8K with surround sound. Etc.

      There is always a limit to bandwidth, which if hit, will affect other people on the network. It isn't evil to try and manage congestion to keep things working well. It *is* evil to try and manipulate the traffic for other "agendas".

    5. Re:Wrong by markdavis · · Score: 1

      >"You realize your argument is so obviously wrong it's hard to imagine you don't work for a phone company, right?"

      Not only is it not wrong, I do not work for a phone company or any ISP, and have no financial interest in them, whatsoever.

      >"There's absolutely no excuse whatsoever you can contrive that should allow them to charge you for a 1080p stream, tell you you're getting a 1080p stream, but then only actually give you a 480p stream"

      "Charge" you for a 1080p stream? There is no charge for a 1080p stream. There is a flat charge for X GB of data over a period of time (usually per month) on your device. And there is nothing about lying about the quality of the stream. In my example, I am talking about QOS limiting bandwidth when the pipe is full, which is cause the CLIENT application to drop to a lower resolution to continue the stream without stopping. There is nothing wrong with that. If the client app lies, it is broken, and not the fault of the network operator. If they don't impose any type of throttling or limiting, then all non-video traffic will suffer horribly when the bandwidth is saturated. So perhaps we are talking about two separate things.

      >"Get fucked, you evil shareholding shill."

      Just wow, and real intelligent conversation, there....

    6. Re:Wrong by Anonymous Coward · · Score: 1

      No. It's not OK to reduce Sally's download speed [from whats equitably been paid for where all users are equal] in order to ensure Bob's video stream plays without jitters during prime time. If Bob doesn't have a fast enough connection due to limited bandwidth being shared he shouldn't be able stream unjittery videos.

      Maybe there is a solution that can work via reducing the quality of a video to fit within the available bandwidth that has been equally divided (or otherwise based on what is being paid for) based on the available bandwidth. That's reasonable.

      Shared medium providers should be able to come up with a system that does not discriminate against certain types of traffic during prime time. Rather than focusing on reducing the quality of video streams of some video providers via force they should probably provide different numbers for prime time hours and streaming providers can adapt the video quality to whats actually available.

      So for instance if they can only provide .5MBps to users during prime time and it's otherwise 50Mbps then don't advertise 50Mbps. Advertise .5Mbps with burst speeds up to 50Mbps during non-prime time hours. That would be honest advertising.

    7. Re:Wrong by rtb61 · · Score: 1

      Your comment at core is stupid. Ohh look i control the flow of water at the valve, we can all access the water equally until there is a shortage. Ohh look, I turned the valve halfway down, there is now shortage, pay fucking more or get a dribble instead of a flow.

      Yout statement makes network bandwidth expansion, a cost with no benefit, more bandwidth charge less, less bandwidth charge more. So darknet will be all the range to reduce shortage to increase charges and of course lawyers and other corrupt practices to prevent competition. Everyone was told and most ignored it, well, suffer now fuck knuckles for years, they will fight changes to the law with off shore tax haven bribes and it will takes years to fix and never happen under Trump.

      --
      Chaos - everything, everywhere, everywhen
    8. Re:Wrong by jaa101 · · Score: 1

      Wrong. When there are cases of limited bandwidth, like there is on mobile networks, throttling of certain types or classes of network traffic makes perfect sense to prevent ALL customers' traffic from coming to a crawl or experiencing issues.

      I think it makes more sense to share the bandwidth equally amongst customers rather than trying to pick on any protocol. If some part of the network becomes constrained, throttle down to some bandwidth ceiling per end-user. This will naturally throttle high-bandwidth applications like video, even if they're over a VPN, without affecting customers using low bandwidth.

      If there's heavy NATting going on then it may be a problem mapping connexions to customers at some points on the network. IPv6 for the win, not that this is a current practical solution.

    9. Re:Wrong by markdavis · · Score: 1

      >"I think it makes more sense to share the bandwidth equally amongst customers rather than trying to pick on any protocol."

      Overall, I like your comments a lot. But I will say that certain protocols (services) really do need a certain amount of bandwidth to be of any value.... that is where QOS can be helpful. And on another hand, it doesn't seem unreasonable to limit some types of services, in "reasonable" ways such that it doesn't overly harm other users. The example I would use is that on limited bandwidth, it doesn't seem "fair" that users of less bandwidth doing simple browsing should have their experience ruined (postulate web sites being so slow to load that they can't reasonable tolerate browsing anymore) simply because a bunch of teenagers "have" to watch streaming video everywhere they go. I will acknowledge there isn't any perfect solution.... but that includes just saying that there is no room, ever, for traffic management of some type.

      Personally, I have always loved the shaping model that will degrade service based on a moving "fairness" window when the bandwidth is saturated (but not otherwise). It works something like "speed boost" where users who are sipping data are assured higher priority and hogs start to get downgraded speed the longer they persist in being hogs. Eventually it then returns to "normal" as the usage changes. Those responsible with data usage get rewarded. Interestingly, the easiest way to have such a thing with no technology at all, is generally to do away with bundled data plan "tiers" and charge for whatever data the customer actually uses.... once users realize what they do (or don't do) has an affect on their wallet, there is incentive to play better :) When you tell someone something is "unlimited" (even though it really isn't on any mobile provider), behavior is not the same as when something is presented as limited or with cost. The negative outcome is further re-enforced by misleading advertising by the mobile industry using words like "super fast" and "50Mb/s speeds!!!" and "unlimited".

      None of what I am saying means I don't think mobile data providers should continue to improve services or bandwidth. That, to me, is another issue.

    10. Re:Wrong by markdavis · · Score: 1

      >"Perhaps you are unaware that HugesNet transcodes streaming video to bring it down to whatever level you'll pay for. Seriously, go look at their plans."

      I am aware that some ISP's (mobile or not) do such things. And I agree that it is wrong and misleading. But my arguments in favor of having some network traffic management are not with the assumption that such secret-behind-the-scenes-transcoding is the norm. I would consider that a separate (and yet interesting) issue.

      >"Also, if you use a VPN, they throttle all other uses to 30% of your purchased speed. Straight from their customer service rep that I spoke to on the phone yesterday."

      I also think that is the wrong thing for an ISP to do. In such a case, they are assuming that the customer is either doing something wrong/illegal or just trying to work around the other QOS measures they have implemented. Often it is neither- it is just trying to protect privacy.

      It would be far "fairer" to adjust speeds based on how much total bandwidth is available at that second compared to how much the user is potentially hogging at the time. Or to just charge for how much data passes though, period.... but as we have seen, consumers have rejected that model in favor of the golden but untrue "unlimited" ploy.

    11. Re: Wrong by houghi · · Score: 1

      Sure the request will increase, so they must keep increasing thei bandwith. The time you put in a copperline and it is good fot 100 years is gone.

      Perhaps competition could help.

      --
      Don't fight for your country, if your country does not fight for you.
    12. Re:Wrong by markdavis · · Score: 1

      >"It's only when the service is oversubscribed that one person's usage affects another."

      There is no real definition of "oversubscribed". On a land network, you could have 100Mb of bandwidth and tell 10 customers they all have 10Mb and partition it that way. But that won't work if you don't partition it and it becomes a shared network (like most are). All you can say in that example is "up to 100Mb", which is somewhat meaningless. And on mobile, there is no telling how many people will be in a cell, and what they will be doing at any moment. At what point is a shared network bandwidth with a variable number of people using it "oversubscribed"? Thus, regardless of your paid plan, if it is not dedicated bandwidth or partitioned down to just a handful of users, then your usage will affect others; sometimes more than others, but it will have an effect.

      By many definitions I can think of, *ALL* networks are "oversubscribed." I am sure there are industry standards that read something like oversubscribed means that in a rolling 10 minute window, average peak usage is below 80% on that pipe/segment.

      Now, I am not saying that ISP's shouldn't continuously upgrade their services and bandwidth when possible (and I am also not saying that all ISP's are doing what they should). But customers will suck away those upgrades pretty quickly as more and more data-hungry applications and users evolve over time... and they are usually not willing to pay more, either. Not that long ago, 2Mb/s average for mobile users might be fine for most users, and suddenly, it wasn't; rinse and repeat.

      >"The answer, then, is to limit bandwidth by subscriber. If you want to transfer more data faster then you can pay more to do it."

      I do agree that could help. But consumers want and demand so-called "unlimited" now. They can't be bothered with paying for what they use or want to use... they think limits are all just arbitrary... which is especially not true on mobile data. There are limits on the region, the backbone, the tower, and the radio waves.... none of which are cheap or easy to upgrade. And when it comes to density problems, adding just a single additional cell tower to a network can have an initial cost of $100,000 to $1,000,000 with lots of continuous upkeep cost "forever". It is mind-boggling.

    13. Re:Wrong by sabt-pestnu · · Score: 1

      ... if only it was congestion they were managing....

      It wasn't. Vimeo wasn't throttled at all, and some services were throttled only after a certain number of bytes. See here

  5. Re: This is why NN is dumb. by DarkRookie2 · · Score: 1

    What exactly.
    I have heard one, maybe two pieces of good news that have come from the FCC since he took over.
    Most of the time it is him listening to the whispers of what the carriers want while getting fuck in the ass by the carrier without the reach around.
    And enjoys every minute of it.

    He is also cheap at $10 an hour.

    --
    http://progressquest.com/spoltog.php?name=Son+Of+Son+Of+DarkRookie
  6. don't want me to watch too much TV -- I get it... by AndrewFlagg · · Score: 1, Interesting

    seems when I am just surfing the Internet all is fine.. but if I go to YouTube and watch a 14 minute soccer game clip -- quality degradation to the highest and I switch networks to my business network on Allstream | Integra and all is fine. ;-) switch back to Charter and all is bad.. seems funny huh?? oh well, at least I can make out the ball and the players, and the grass is green.. No 1080 or 4K but at least the audio is ok, and the video(s) are jerky... blurry.... just started about 30 days ago... I have noticed... we'll keep an eye on them... they just don't want me to watch too much TV -- I get it...sounds like my parents.

  7. Is this significant? by feenberg · · Score: 1

    The Wehe web page is not clear on how significant the throttling is. For example, it seems the 22% of Sprint Skype calls are throttled at .5mbs, but it isn't clear that the unthrottled calls are much faster - they don't say anything about the unthrottled speed.

    The response from the industry association is a little bit odd. They claim both that no throttling is going on, and that it is a good thing. I suppose it isn't supposed to be read carefully, so they provide all possible arguments, even at the risk of self-contradiction.

    Also, I don't understand why only mobile is considered. We can no longer watch Netflix in the evening, because Comcast/Xfinity no longer provides enough bandwidth for Netflix to function. Why no test for wired connections?

  8. Re:This is why NN is dumb. by HornWumpus · · Score: 1

    You are like the politicians. Starting from a lack of understanding, you say stupid things, thinking they are smart.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  9. Re:This is why NN is dumb. by dgatwood · · Score: 4, Informative

    Net Neutrality doesn't mean all packets of the same type, you're just making up bullshit. Net Neutrality means it's agnostic to what kind of packet it is, and just handles them without trying to tune them to be faster.

    No, that is NOT what Net Neutrality advocates are asking for. Net Neutrality means that ISPs should be agnostic about the DESTINATION, i.e. that VoIP traffic to Skype should not be slower than VoIP traffic to Facebook Messenger or whatever.

    No (sane) NN law should ever be written in a way that prevents differing prioritization of different classes of traffic, e.g. ensuring that latency-sensitive data, such as VoIP traffic gets sent without delay even if it means that non-latency-sensitive data, such as bulk downloads, are slower, even by a few seconds.

    I'm paying the same amount for my connection, what the fuck do I care if your game is faster while my stuff is slower?

    Because a five second difference in your download time could make the difference between somebody else's phone call being perfect and dropping out over and over. Services that require low latency should get priority, because if slowed down, they become unusable. Other services, if slowed down, do not become significantly less usable. The assumption is that every user will eventually do something for which latency matters, whether it is gaming, Skype, or even just video streaming, though the extent to which latency matters varies, obviously, depending on what you're doing.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  10. Fuck the Republicans by AndyKron · · Score: 1

    Fuck the Republicans

    1. Re:Fuck the Republicans by Anonymous Coward · · Score: 1

      Ew gross why would I want to fuck a bunch of old dudes.

  11. Re:Yea, to a layman like me... by Narcocide · · Score: 1

    Ajit Pai "should" have warned them all privately that everything he was saying publicly was a complete lie, and he knew it ahead of time.

  12. Re:All online traffic CAN'T be treated equally by Narcocide · · Score: 3, Insightful

    Right, this exactly. All the customers connected to the network should get a maximum bandwidth allotment of one portion of the total bandwidth divided by the amount of connected clients. Latency should not be fucked with, period. Traffic should not be prioritized, period, above everything getting the exact same priority.

    Any counter-arguments to this are expressly for the purpose of allowing situations where carriers can overbook their networks and shift the blame around between the customers.

  13. the XY problem by PJ6 · · Score: 1

    Fix: Stop pretending infrastructure is, or can ever be, "free market". Stop allowing private wealth to extract rent from the privileged positions this misunderstanding creates. Utilities should not have any private stake in ownership.

  14. Re:All online traffic CAN'T be treated equally by HornWumpus · · Score: 1

    Limit everybody to worst case, throw away unused bandwidth.

    That's a plan, not a good one, but at least it's a practical suggestion.

    You can buy bandwidth that way BTW, not from your average consumer ISP.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  15. Re:This is why NN is dumb. by Anonymous Coward · · Score: 4, Insightful

    QoS only ever affects network traffic in any significant way when there is congestion. If there is congestion, the correct solution is to increase capacity, not to throttle some traffic. That traffic is paid for! You oversold your bandwidth too much and need to upgrade. QoS is fine on your own network with your own data. You can be as cheap as you want and use QoS to prioritize traffic that is important to you. An ISP however carries other people's paid for traffic and should absolutely treat it all equally. Yes, that means FTP gets the same priority as gaming packets. That is no problem at all unless you fail to upgrade the network to handle the traffic that your customers paid for. An ISP with regular bottlenecks on their network is doing it wrong.

  16. Re: This is why NN is dumb. by Highdude702 · · Score: 1

    I use sprint, I haven't noticed a difference since the end of the 2015 NN rule, well the service has gotten better.. And they recently upped my throttle cap(only in congested areas) to 50GB, and "mobile hotspot" to 50GB from 25 and 10 respectively. And I have been using my phone as home internet for the last 3 months exclusively.. I can play games just fine, watch youtube just fine with the exception of sometimes it will drop to 480p for a few minutes or at normal peak times when all the kids around where I live are on their phones. I have more problems with youtube being a prick than anything else because I use safescript.

  17. Re:All online traffic CAN'T be treated equally by Narcocide · · Score: 1

    Limit everybody to worst case, throw away unused bandwidth.

    You're right, that's not a good plan. But it's also not even remotely what I'm suggesting. Read it again until you can understand it, and until then shut the fuck up.

  18. Re:All online traffic CAN'T be treated equally by Narcocide · · Score: 1

    Saying it doesn't make it true.

  19. There is a very simple fix for this by nehumanuscrede · · Score: 1

    Simply remove the ability for any company to be both a carrier AND a content distributor.

    You can either:

    1) Be an ISP ( you sell bandwidth. It requires #2 for it to be useful. )
    or
    2) Be in the content creation / distribution business ( you sell end content people want that requires #1 to experience it )

    but not both.

    This would effectively remove any financial incentive for a carrier to throttle competing services in an effort to promote their own.
    ( Because, come on. This IS what they're doing regardless if they admit to it publicly or not. They will stone-cold LIE to your face to protect it. )

    Hell, a Congress with a spine ( we can dream right ? ) needs only threaten these folks with such a possibility and this silly behavior will cease as of yesterday.

  20. Re: This is why NN is dumb. by CaptQuark · · Score: 2

    You read his post and know that isn't what he is arguing for. Why are you trying to twist his argument and confuse the issue?

  21. Re: This is why NN is dumb. by bn-7bc · · Score: 1

    Because ftp is not as latency sensitive as gaming (well gaming is actually more jitter sensitive)

  22. Re:This is why NN is dumb. by Plus1Entropy · · Score: 1

    The only correct solutions are to increase the capacity or to reduce the traffic.

    Uhh, yeah, you're right. That's why they reduce the traffic by dropping packets, i.e. throttling...

    Prioritization is also very subjective. What if you're mindlessly yapping about nothing on the phone, but if my download takes a minute more, I'll miss my flight?

    If you miss a flight because a download took a minute longer, then you are to blame for incredibly poor planning. But aside from that, in order for this kind of QoS to impact a bulk download on the order of minutes requires it to be a download that is large enough to take many minutes. Over that kind of time, you would never be able to blame one particular person's usage on your delay. Now the question is no longer "my download vs. your phone call", but actually "my download vs. many other peoples' phone calls". Suddenly the prioritization isn't so subjective.

    --
    Only crack the nuts that crack. You don't put the ones that don't crack in the sack.
  23. Re:This is why NN is dumb. by Dunbal · · Score: 1

    But, but World of Warcraft is MUCH more important than those MRI images I'm sending!!! /sarcasm

    --
    Seven puppies were harmed during the making of this post.
  24. Re:This is why NN is dumb. by Dunbal · · Score: 1

    So they can throttle everything coming OUT of Netflix and Skype, so long as they don't throttle my occasional request to change channel...

    --
    Seven puppies were harmed during the making of this post.
  25. Re:All online traffic CAN'T be treated equally by HornWumpus · · Score: 1

    That's exactly what you propose. I suggest YOU reread your post with brain engaged. Everybody gets total bandwidth/connected users. 99% won't be using it at any given instant.

    All the customers connected to the network should get a maximum bandwidth allotment of one portion of the total bandwidth divided by the amount of connected clients.

    'Shut the fuck up' is not an argument...It's what you said when you realized you were wrong.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  26. Re:This is why NN is dumb. by HornWumpus · · Score: 1

    Consumer bandwidth does not come with a SLA (Service Level Agreement). If you want that, you can get it. It ain't cheap.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  27. Re:This is why NN is dumb. by HornWumpus · · Score: 1

    Vermin Supreme was the best candidate. Living in CA, my vote was wasted anyhow.

    Moron.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  28. Re:All online traffic CAN'T be treated equally by HornWumpus · · Score: 1

    He lied to you ('If I ever experience any congestion or loss at all, they will fix it immediately.'), or at best told a half truth.

    The backbones don't have infinite bandwidth. Your ISP doesn't have fiber to all servers.

    I guarantee you they don't even have 500/customer to the nearest peering point.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  29. Re:This is why NN is dumb. by HornWumpus · · Score: 1

    Link to the ISP and it's SLA.

    I doubt it.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  30. Re:Net Neutrality is not QOS by Anubis+IV · · Score: 1

    Agreed all around. I just didn’t see a point in spelling all of that out, since I assumed my audience understood those distinctions already.

  31. Re:This is why NN is dumb. by Plus1Entropy · · Score: 1

    Lol, let me tell you something. You cannot miss a flight by 1 minute. If you have flown significantly in your life, I'm sure you will remember waiting on the plane with everyone else until suddenly 2-3 people board and sit. And then the plane leaves. Of course you can miss a flight, but not by 1 minute.

    That means that 1 minute was on top of the time they would have waited for you after everyone else boarded. If you said your download was delayed by 10 or 15 minutes, then maybe I would be more sympathetic. So yes, absolutely this is poor planning and nothing else.

    And again, it isn't you vs. one person. This is not like when you had dial-up and your Mom was on the phone so you couldn't play Unreal Tournament. Network management doesn't work that way. For every one person "yapping" there could be another making a 911 call.

    The customers paid for the bandwidth and throttling denies them what they paid for.

    Yes, well this is an entirely different problem altogether. When ISPs give you a download/upload speed, that is your theoretical maximum. You will almost never get the speed you pay for. The problem is in the way ISPs sell and advertise their speeds, not in how QoS manages the network.

    There is such a thing called the "over-subscription rate", which is how much the ISP oversells their bandwidth. I.e. let's say the ISP has a 1 TB pipe to a neighborhood to sell. What they actually do is sell 10 TB of bandwidth to customers in that area, i.e. an over-subscription rate of 10.

    No system works the way you describe. If everyone tries to make a call, no one can make a call. If everyone tries to take their money out of the bank, there is not enough cash in existence to match actual wealth. If everyone was guaranteed their advertised speeds from their ISP, everyone would get shitty speeds. We design these systems with the amount of simultaneous usage in mind, and that way we can actually achieve higher performance.

    --
    Only crack the nuts that crack. You don't put the ones that don't crack in the sack.
  32. Re:This is why NN is dumb. by HornWumpus · · Score: 1

    ISPs only control your speed to the peering point, they _can't_ make that promise in general. Most servers can't support that speed.

    Even with a SLA you have to traceroute and show the slowdown is on the ISPs network.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'