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Comcast Raises Cable TV Bills Again -- Even If You're Under Contract (arstechnica.com)

An anonymous reader quotes a report from Ars Technica: Comcast is raising its controversial "Broadcast TV" and "Regional Sports Network" fees again on January 1, with the typical total price going from $14.50 to $18.25 a month. The newly raised broadcast TV fee will be $10 a month, and the sports fee will be $8.25 a month, Cord Cutters News reported last week. The new fee sizes are confirmed in a Comcast price list for the Atlanta market. The new price hikes will take effect in most of Comcast's regional markets across the U.S. on January 1, but some cities will get the increase later in 2019, a Comcast spokesperson told Ars. The fee sizes can vary by city based on which stations are available, so in some cases they could be less than $10 and $8.25, Comcast said.

The fees, which have become common in the industry, are controversial because they are not included in Comcast's advertised prices and because Comcast imposes fee increases even on customers who are under contract. The broadcast and sports fee increases will also be applied to customers who pay Comcast's promotional rates, which typically last one year, Comcast told Ars. Equipment rental fees are rising, too. Comcast last year raised its modem rental fee from $10 to $11 a month. The new price list for January 1 lists an "Internet/Voice Equipment Rental" fee as $13. Comcast confirmed to Ars that the modem rental fee is rising $2 a month. Customers can avoid that fee by purchasing their own modem.

15 of 128 comments (clear)

  1. TV=Waste of money by Eravnrekaree · · Score: 5, Insightful

    I see an ad for TV+Internet for $35 and when all of the fees and taxes are added in it comes out to more like $80. Very deceptive advertising practices. In some cases, its hard to get out of them what the actual fees and taxes will be. Then, probably the make it so the first bill comes only after the 30 day gaurantee is up. There is nothing worth watching on TV anyway (and really even on NetFlix). Much is designed for the lowest common denominator, you can feel your IQ dropping just being exposed to it. Much of the news, especially CNN, is complete disinformation propoganda and lies to turn people into America hating nutjobs. I don't watch TV, and its great.

    1. Re:TV=Waste of money by Applehu+Akbar · · Score: 5, Insightful

      I'm not certain why you think that companies who provide a service to the public should be locked in to prices and never be able to raise them...

      Because you have a contract. It binds you to stay with the company for a specified period of time to keep your agreed price. It's supposed to bind Comcast in the same way, but the cable company has lawyers you couldn't afford.

    2. Re:TV=Waste of money by morethanapapercert · · Score: 2
      The issue is that this is extremely one-sided. They are changing the price after making a deal with a customer, even doing this to customers who sign on for a limited promotional offer. Oh sure, they almost certainly have a clause in their contracts that says they can change the deal at any time. But that is the whole point . It is a general, but often overlooked principle that contracts have to provide value of some kind to all parties involved. I offer to sell you widgets at X, you commit to buying Y cases of them per month. Whether I am asking an outrageous price or not doesn't matter. Unless the contract stipulates certain quality control measures, whether I decide to change the design and make a cheaper widget also doesn't matter. I get money, you get widgets.

      In most contracts (between businesses) there are usually experts on both sides who make sure their own organizations interests are protected. When one side or the other fails to live up to their obligations, there is tort law they can turn to for a remedy. Consumers are ever increasingly not able to do that. It has become standard for contracts offered by companies to include clauses for: mandatory mediation (in the jurisdiction of the companies choice no less), company can change the deal at any time, for any reason and with no notice, The company can even sever the contract if they see fit. The consumer can only end the contract, typically with a penalty for early cancellation. Moreover, we are seeing companies exerting political influence to protect their monopolies so that consumers can't even move to another provider. No one factor seems illegally unfair, and the courts have often upheld them. But the sum total of factors creates an extremely unbalanced and unfair situation.

      The best option for the consumer is to not play the game in the first place. And the cable and land line phone companies have seen market share and gross revenue drop dramatically as a result. As is typical of corporate thinking, instead of becoming more competitive and innovative, they are choosing to instead squeeze their remaining customer base that little bit more. I'm willing to bet that anyone who calls customer service and complains can get these fees waived for 6 mths.(that's long enough for these fees to be "standard industry practice" in the courts and customers to exhaust their protests.) But unless there is truly MASSIVE outrage and record numbers of customer walking away permanently, you won't see actual change.

      --
      I need a wheelchair van for my son. Help me get the word out. https://www.gofundme.com/wheelchair-van-for-jj
  2. just go to the competition by houghi · · Score: 4, Insightful

    People will say there is no competition, but there is. They are competing for your time and your eyes.
    Once you understand that, you will know there is a lot of it. Start doing that thing you never had time for.

    --
    Don't fight for your country, if your country does not fight for you.
    1. Re:just go to the competition by rickb928 · · Score: 2

      Wow. All this time I thought they were 'competing' for your money. I'm betting they would not accept an eyeball in the post for payment.

      Yes, I know your attention is marketable, but if the cable cos worked somewhat like Google or Facebook, for instance, your service would be free, but your TV would be on 24x7, you would have to wait through ads for what you aren't very interested in to actually *see* what you wanted, your DVR would include unskippable ads and would arbitrarily include whatever they wanted to pimp to you, and you would be offered all manner of benefits in exchange for watching or listening to what *they* wanted you to, whenever you watched. And they would listen in to try and discern your interests, so that they could mold them into something profitable.

      As it is, they almost play both ends against the middle. Almost.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
  3. Because they can by OneHundredAndTen · · Score: 2, Insightful

    It's as simple as that. As long as people keep paying, they will increase their prices.

  4. Talk about nickle and diming. by stealth_finger · · Score: 2

    Talk about nickle and diming.

    --
    Wanna buy a shirt?
    https://www.redbubble.com/people/stealthfinger/shop?asc=u
  5. Re:"Cord Cutters" is a term created by cable co's by Applehu+Akbar · · Score: 3, Funny

    It's however like stepping back about 20 to 25 years. The programming on the air wave channels are re-runs of 1990's and early 2000 movies.
    Ed Sullivan shows, BuzzR tv is game shows. that's fun.

    This is caused by multipathing bounce from Tau Ceti. Go up there and tweak your antenna over another arcsecond.

  6. Re: comcast business static ip you are forced to r by TuballoyThunder · · Score: 2, Informative
    That is usually due to the fact that there is an SLA and therefore they are providing connectivity at a guaranteed level. If there is any disruptions due to hardware failure, they will replace it. Businesses that want static IPs generally are sensitive to outages, hence the SLA. The marginal higher cost associated with a SLA is usually negligible compared to the revenue being generated.

    I'm not a Comcast fan, but this practice makes total sense and is the norm for the industry.

  7. Re:Roku + digital antenna + streaming service by grep+-v+'.*'+* · · Score: 2

    I think you can buy your own cable modem as well.

    I have ComCast Business. Nope, you must rent it. Like a different comment says, I think it's for the business SLA -- in addition, they KNOW what's on the other end, how to access and configure it, and already have a warehouse full of 'em. If you've got your own modem, they don't know how to buy it or configure it, and you probably don't know know or have forgotten. But that's bad for their SLA, so I think modem rental is just a cost of doing business.

    Curiousitystream for $20 a year is a better value for me.

    I've been thinking about that (CS). Check out this. Not 100% sure it includes everything but I kinda think so. That'd be half-price and that even includes OTHER stuff as well.

    And I got an email from Hulu -- apparently they're running a New Customer promotion for $1/month for 6 / 9 / 12? months.

    --
    If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
  8. Go on.... by MerlTurkin · · Score: 4, Informative

    Keep bending over for the cable companies people. DITCH THAT TV service. I'll save over $1,200 this year due to ditching mine last December.

  9. Terminate service then. by mark-t · · Score: 2
    FTA:

    Massachusetts Attorney General Maura Healey found that Comcast advertised a $99 lock-in rate but "did not adequately disclose equipment costs and mandatory monthly fees" that would add to monthly bills and "failed to adequately disclose that the fees could increase while the customer was locked into the long-term contract."

    While there may not be anything people can do about keeping their original contract prices, that failure to disclose substantially weakens their ability to hold people to remaining on that contract, and it wouldn't surprise me if they aren't able to actually enforce any early termination fees they might have decided should otherwise apply, particularly since the customer would have had no practical way to anticipate in advance that these changes were about to occur.

  10. Re:rabbit ears + Cable modem by Eravnrekaree · · Score: 2

    If you are pretty far out from the transmission antenna, 30 or 40 miles, you'll need something more substantial than that. You can install an outdoor antenna, in the attic if necessary due to regulations. If your in an apartment building your SOL. Apartment buildings used to have Master Antenna Systems (MATV) to serve the complex for free with an antenna on the roof. But now many condo associations demand that you pay for cable TV as they get this bulk deal to signup the entire building. If your further out from a large city, such as 70 miles, or behind a mountain, your SOL.They originally created CATV to serve distant communities by putting an antenna up on a mountain and sending the signals down to the town and charging a nominal fee to maintain the antenna and cable. Some franchise authorities have a stipulation in their franchise agreement that they be required to seell you just local stations at a low monthly rate. You may want to look into that if you are in a rural area.

    Another alternative that used to exist for rural areas was the big C band dish, which you could use to get a lot of programming for free. That has languished after the market was taken over by mini dish subscription services where you find yourself in a similar situation to cable tv services.

    If you need Cable and you want to save money, some of the cable companies allow you to use your TVs built in Clear QAM tuner, some also provide a cheap "tuning adapter". Cable Cards never really seem to have caught on, instead of charging a one time fee they seem to want to charge a recurring fee for this which is quite above what the card costs.

  11. Re:"Cord Cutters" is a term created by cable co's by danbert8 · · Score: 3, Informative

    You should tell your HOA that there is a federal law preventing them from restricting antenna installations unless they can show it doesn't put an unreasonable burden on you.
    https://www.fcc.gov/media/over...

    --
    Yes it's an anecdote! Were you expecting original research in a Slashdot comment?
  12. Re:"Cord Cutters" is a term created by cable co's by MrLogic17 · · Score: 2

    This. I've fought HOA's over this and won with a single page letter.
    They can't argue with Federal law. Mount your dish wherever the heck you want to, and tell them to take a hike.

    Side note: stuff like this is why I'll never move to an area with a HOA again. Too many unemployed, busybody, control freaks telling me what I can & can't do on my own property.