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24 Amazon Workers Sent To Hospital After Robot Accidentally Unleashes Bear Spray

Joe_Dragon shares a report from ABC News: Twenty-four Amazon workers in New Jersey have been hospitalized after a robot accidentally tore a can of bear repellent spray in a warehouse, officials said. The two dozen workers were treated at five local hospitals, Robbinsville Township communications and public information officer John Nalbone told ABC News. One remains in critical condition and 30 additional workers were treated at the scene. The official investigation revealed "an automated machine accidentally punctured a 9-ounce bear repellent can, releasing concentrated Capsaican," Nalbone said. Capsaican is the major ingredient in pepper spray. The fulfillment center was given the all clear by Wednesday evening. "All of the impacted employees have been or are expected to be released from hospital within the next 24 hours. The safety of our employees is always our top priority and a full investigation is already underway. We'd like to thank all of the first responders who helped with today's incident," Amazon said in a statement Wednesday night.

36 of 221 comments (clear)

  1. I for one welcome... by Barny · · Score: 5, Insightful

    ... people not make that joke.

    What is really news here? A worker with a forklift could do this just as easily and readily as a robot.

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    ...
    /me sighs
    1. Re:I for one welcome... by Anonymous Coward · · Score: 2, Funny

      Yeah, but with the worker it would be an accident. The robot is really probing for weaknesses. This is how it begins.

    2. Re:I for one welcome... by geekmux · · Score: 4, Interesting

      The only question arising here is if Amazon should handle such dangerous goods.

      Uh, that's not the only question here. First one I would be asking is why a "non-lethal" form of defense would be considered "dangerous goods", and the next question would be where do you stop with the ban. A robot accidentally spilling common household chemicals can create lethal environments, not merely irritating ones. Any chemical under high pressure can present a risk of explosion.

      Having more people in the warehouse Ofste instead of robots won't make it any safer, it surely increases the number of affected people.

      Yeah, you're right. The only question Greed is asking is why there are any humans in warehouses. From a risk mitigation standpoint, humans are the ones specifically affected.

    3. Re:I for one welcome... by phantomflanflinger · · Score: 3, Funny

      No they shouldn't handle dangerous substances like these, which are inhumane anyway: time for Americans to stand up for the right to arm bears.

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      shin phantomflanflinger
    4. Re:I for one welcome... by angel'o'sphere · · Score: 2

      Tesla prohibits [popularmechanics.com] its employees from calling 911, even for much more serious incidents than bear spray.
      How can that be legally possible?

      In my country it is under punishment if you do not call an ambulance when it is needed.

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
    5. Re:I for one welcome... by Zocalo · · Score: 4, Insightful

      I'd guess they are meant to call a central location (e.g. building reception or other appointed person) who will then place a single call and act as the point of contact. The idea is that the people in question would have specific training on how to deal with the call, provide the necessary information in a concise manner, and any directions within the site/campus, etc. that might not be on satnav. In some cases - e.g. airports - they'll also want their internal /on-site responders to be notified, rather than the nearest local public emergency services. It's actually quite a common requirement for private PABXs to configure calls to the local and international emergency numbers to automatically redirect to facilitate all that, but you'd need a policy like Tesla's to cover off staff using mobile phones.

      --
      UNIX? They're not even circumcised! Savages!
    6. Re:I for one welcome... by Muckluck · · Score: 3, Informative
      This is normal and common in the United States - often part of the building code for facilities of a certain size. So technically, it is illegal in my city for a company to NOT do it.

      In many facilities, particularly large warehouses and tall office buildings, calling 911 will tell the operator the geo-coordinates of the facility, but not the floor or where in a facility the actual problem is. So, for example, in my company (HQ in a 30 story building), we have well known and well publicized alternate emergency numbers and processes that uses our internal phone system's logic to determine, down to the room, where the building emergency number was dialed. Trained first responders that are employees of the company have full and complete access to all locations in the facility and can rapidly escort external fire, police and EMT responders to the appropriate location.

      Same process for all of our warehouses and smaller facilities. You have the option of dialing 911 on your cell phone, but we all know it will be more efficient to use the internal system because of the logistics involved in getting responders where they need to be.

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      --I like turtles...
    7. Re:I for one welcome... by gmack · · Score: 4, Informative

      Exactly this. I worked in a building for 1300 people and all 911 calls were routed through security since the most appropriate first responded would be the onsite nurse and an ambulance would have no way to find out where in the building the emergency was happening if security didn't direct them.

    8. Re:I for one welcome... by Oswald+McWeany · · Score: 4, Funny

      Yeah, but with the worker it would be an accident. The robot is really probing for weaknesses. This is how it begins.

      They're seeing how we react. First it's mace. Then it's accidentally driving a Waymo into a farmers market. It won't be long until robots are launching nuclear weapons... we'll all be dead before we realize it wasn't bugs- it was sentient AI killing us all. /true story

      --
      "That's the way to do it" - Punch
    9. Re:I for one welcome... by bluegutang · · Score: 3, Insightful

      Yes, but.

      It also allows the employer to prevent publicity of anything unflattering that goes on in the facility.

    10. Re:I for one welcome... by aicrules · · Score: 3, Interesting

      A robot without specific programming for a situation will just continue on operating like it didn't happen. Duh....

    11. Re:I for one welcome... by Luckyo · · Score: 2

      Bears are already some of the best armed creatures in the nature and to my knowledge, best armed animals on North American continent.

      Not even a joke. Bears are horrifyingly powerful predators, both in terms of weaponry and armour. Those claws powered by the musculature of your typical brown bear has will inflict horrifying wounds. And there's a reason many people call things you hunt them with "bear guns". Typical hunting rifle has a significant chance of not being able to do more than seriously anger a bear by injuring him/her in a non-lethal and non-debilitating fashion. You need high power rifles to go through that combination of thick layer of fat, huge muscles and thick bones.

      Don't try to fuck with bears. You'll be the one getting the shaft.

    12. Re:I for one welcome... by bws111 · · Score: 3, Informative

      You mean in your country it is illegal to call the people who can get there quickest? It is illegal to, instead of having some random person calling 911 (or whatever), have a person who is trained and can provide the exact information the responders need in order to enter the property and locate the person with the problem? It is illegal to have the path to the person cleared of foot and vehicular traffic before the responders get there? Either that is complete bullshit, or you live in some really screwed up country.

      I'll give you an example. My wife works at a large high school, and medical emergencies are not uncommon. Proper procedure is to call 911 from a school phone, which calls the office. The office sends the nurse to the problem, puts the school on lockdown so the halls are clear, and calls emergency services to provide clear information on where the problem is and how to get there. A few years ago a teacher appeared to be having a heart attack, and rather than follow proper procedure, someone decided to use their cell phone to call 911. The ambulance showed up at the main entrance, and the security people had no idea why they were there or where they were supposed to be going. Worse, it was class-changing time, so all the hallways were clogged with a few thousand students. By the time they got everything sorted out it was almost 20 minutes from the call, and the teacher was in pretty bad shape. So they did, in fact, make a new rule to help with this. If a 911 call comes in and the person gives the location as the high school (or one of several large business campuses), the 911 operator wll direct them to hang up and call the local emergency number. When a similar situation happened a few years later, the school nurse was providing aid less than 2 minutes after the call, the ambulance arrived on site within 5 minutes, and the ambulance crew was treating the person within 7 minutes.

    13. Re:I for one welcome... by bws111 · · Score: 2

      Oh bullshit. If the situation is serious enough then emergency services will have to be called anyway. And if the siuation is not serious enough to require emergency services, then it is better for everyone if emergency services are not tied up with some 'unflattering' but non-emergency problem.

    14. Re:I for one welcome... by Quirkz · · Score: 2

      On the other hand, bears mostly just want to be left alone, and are really neat to see as long as there's mutual respect.

      Early this summer we had trouble with a sow and two yearling cubs who kept coming through the neighborhood. One day Amazon delivered some dog food, and within 10 minutes the cubs had discovered and started eating it. I was at work, but my wife was at home with her parents, our two kids, and two other kids over for a play date.

      My wife rushed out and tried to chase off the cubs (mama bear wasn't in site, but that was a big worry) and drag the dog food inside. The cubs refused to budge. My wife got a spoon and pot and banged on it so hard it broke the spoon, but they still wouldn't leave the dog food. Next she grabbed a wicker chair on the patio and started pushing it at them. They finally backed off a bit. She was shouting at her dad to drag the food inside, but I think he was experiencing one of those bucket list moments, and decided to run for the bear spray instead.

      So he ran out on the patio and sprayed at the cubs. Upwind. With the door to the house open. The spray did get to the cubs, so that one ran off and the other ran up one of the trees in our yard, but it also settled all over everything on our porch and slowly drifted into the house. My wife got the biggest dose, but her mom and all the kids started coughing and sniffling. Play date over. Had to take the kids home and explain they'd been dosed with chemical weapons.

      It didn't end there. The next day our kids ate an apple and burst into tears because it was "spicy" from leftover bear spray on the skin.

      The next week I sat outside on the patio, and got enough residue onto my fingers and then lips that they started burning. That stuff is fierce.

    15. Re:I for one welcome... by fahrbot-bot · · Score: 2

      What is really news here? A worker with a forklift could do this just as easily and readily as a robot.

      Ya, but, robots don't get tired, don't need breaks, don't need benefits, don't complain, don't unionize, etc... -- and are just as disposable, like the society and economy we're creating.

      --
      It must have been something you assimilated. . . .
    16. Re: I for one welcome... by viperidaenz · · Score: 2

      She's right though, bear spray would be excellent for attacking mountain bikers.

  2. And so it begins.... by cormandy · · Score: 3, Funny

    Amazon: Rise of the Machines

    1. Re:And so it begins.... by Curunir_wolf · · Score: 2

      They might have to stock their warehouses with robot spray soon. What exactly it contains is left as an exercise to the reader.

      Water?

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
    2. Re:And so it begins.... by LordWabbit2 · · Score: 3, Informative

      Salty water.

      --
      There are three kinds of falsehood: the first is a 'fib,' the second is a downright lie, and the third is statistics.
  3. Good news! by Gravis+Zero · · Score: 4, Funny

    None of the workers are said to have been attacked by bears! ;)

    --
    Anons need not reply. Questions end with a question mark.
  4. Unbearable by SomewhatRandom · · Score: 5, Funny

    The workers can bearly stand the grizzly working conditions.

    I apologize to slashdot readers in advance, and will see myself out.

  5. Re:Bear spray? by Anonymous Coward · · Score: 2, Informative

    No. Bear spray isn't as concentrated as pepper spray meant for humans. Bears have greater sensitivity. Bear spray is made for reach while pepper spray is thicker.

  6. Re:Glad robot didn't directly hurt anyone by fibonacci8 · · Score: 2

    It sure is a relief that the robot effectively used a weapon rather than directly harming someone else.

    --
    Inheritance is the sincerest form of nepotism.
  7. yeaaaahh, sure... by BlackOverflow · · Score: 2

    "Accidentally"

  8. Bear spray by Dan+East · · Score: 2

    The problem isn't the robot, it's the bear spray. A person is just as likely to accidentally puncture a box on a pallet when using a forklift, hand truck, etc. I think they need to reevaluate keeping chemicals as danagerous as bear spray in warehouses not designed for hazardous materials.

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    Better known as 318230.
    1. Re:Bear spray by Nidi62 · · Score: 2

      I'm impressed that capsaicin of any concentration is sufficient to send someone to critical care, let alone a 9 oz leak hospitalizing 24. I realize bears are tough enough that they do things like eat bee hives without concern for the stings, but if you empty this thing at a bear and end up coughing your lungs out on the ground until the bear recovers then I'm not sure what the product is supposed to accomplish apart from giving you some seasoning for the bear's meal.

      I've worked air cargo before and had to clean up after part of a shipment of habaneros broke open inside a can(a container used to load cargo on widebody aircraft). Mainly meant picking up the lose habaneros and sticking them back in the boxes. Only a couple had been smashed and by the end I could still feel my eyes watering and my lungs burning. And this was just from the fumes from raw peppers, I can only imagine what the effect would be from concentrated, processes capsaicin.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  9. In the not too distant future by nimbius · · Score: 3, Funny

    amazon employees: Quick! get to the exits! the loading robots accidentally punctured a pallet of bug spray!!

    Amazon warehouse AI: Remain calm and return to your workstations, there is no cause for alarm.

    amazon employees: sweet buttery jesus its trying to kill us all!

    amazon warehouse AI: There is nothing to fear. This chemical release has been identified to be bug spray, which will not affect you as you are not bugs.

    --
    Good people go to bed earlier.
  10. SP by kackle · · Score: 3, Interesting

    Anyone see "South Park" last night? It was about Amazon's warehouse robots hurting an employee. I know those guys write about timely topics, but this is ridiculous!

  11. FTFY by Nidi62 · · Score: 3, Funny

    24 Amazon Workers Sent To Hospital After Robot Accidentally Unleashes Bear

    That headline is much better.

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    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  12. Sensationalism Much? by Eloking · · Score: 2

    What happened: Robot punctured a container with a bear repellent on 24 people

    What the Title Said: The Robot wanted to kill humans so it identified a powerful chemical strong enough for bear, waited for the precise moment with a lot of human nearby and spray death to those inferior being, sending them to the hospital in critical condition.

    What really happened : There's a lot of warehouse with a lot of accident and there's a lot chemical and there's starting to be a lot of robot. It's just the first time everything happenned at the same time.

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    Elok
  13. predicting the future by NikeHerc · · Score: 2

    Although Niels Bohr famously said, "Prediction is very difficult, especially of the future," I claim at some point this sort of robot-related incident will become so common, news outlets will no longer report it unless the robot takes out a significant number of people.

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    Circle the wagons and fire inward. Entropy increases without bounds.
  14. Heh. I bear sprayed my family once. by swillden · · Score: 2

    I have a few cans of bear spray, for when I go hiking in bear country, obviously. Just after I got the first one, I was camping with my extended family. Wishing to know how the spray dispersed (range, cloud shape, etc.), in case I ever needed to use it, I decided it would be a good idea to do a little test. The family (about 15 people) was sitting around the campfire chatting. It was a windless day, so I decided I could go in any direction to do my testing. I picked a direction and walked about 100 yards from camp, squeezed the trigger and noted the size and shape of the resulting orange cloud. The cloud quickly dissipated, so I walked back to camp and to my trailer to put the bear spray away. I also sat down in the trailer and started reading a book.

    About five minutes later, I heard shouts of pain and anger from the direction of the campfire. I walked out to find everyone fleeing the area, rubbing their eyes and complaining loudly. It turned out that there was a little bit of air movement after all. Not enough to be felt, but enough to waft the (invisible) cloud of bear spray a hundred yards in a few minutes. And it turned out that I had chosen a direction that was directly upwind of the campfire.

    Oops.

    --
    Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  15. Editorial issues... by billybob2001 · · Score: 3, Funny

    "an automated machine accidentally punctured a 9-ounce bear repellent can, releasing concentrated Capsaican,"

    1. 1. Does this product only repel 9-ounce bears?
    2. 2. What is "Capsaican"? Is it Capsaicin, but in a can?
  16. Re:Critical Condition from Bear Spray by DaMattster · · Score: 2

    How does that work ?

    Bear spray is typically nothing more than Pepper Spray at a higher concentration. While I'm certainly not downplaying the effectiveness of Pepper Spray ( I once cleared an entire downtown building with just a few shots of it: long story ), unless you have a breathing issue like Asthma, COPD, or the like, I don't understand how you can be in Critical Condition after exposure to it.

    The simple fix is to require damage resistant packaging for such items.

    What about an allergy or a bodily reaction causing a anaphylaxis? That's pretty serious.

  17. Amazon... by VeryFluffyBunny · · Score: 2

    ...will be aggressively denying any liability for endangering their employees & will deduct any loss of profits from their wages.

    --
    Debate is a form of harassment. Do not question my truth.