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This Was the Year the Robot Takeover of Service Jobs Began (gizmodo.com)

merbs writes: Out of the three major sectors of the economy -- agriculture, manufacturing, and service -- two are already largely automated. Farm labor, which about half the American workforce used to do, now comprises around 2 percent of American jobs. And we all know the rust belt song and dance, beat out to outsourcing and mechanization. Which is largely why some 80 percent of all American jobs are service jobs. And this year, quietly but in the open, the robots and their investors came for them, too.

There's a case to be made that 2018 is the year automation took its biggest lunge forward toward our largest pool of human labor: Amazon opened five cashier-less stores; three in Seattle, one in Chicago, and one in San Francisco. Self-ordering kiosks invaded fast food and franchise restaurants in a big way. Smaller robot-centric outfits like the long-awaited auto-burger joint Creator opened, too, and so did a number of others.

In Las Vegas, our service job mecca, hotels' and casinos' widespread plans for automation in everything from bartending to waitstaff to hotel work led one of the city's most powerful hospitality unions to the brink of a 50,000-person strike last summer before a successful negotiation was reached... Combined, they act as a set of markers on a trendline we can no longer ignore. We face the prospect of major upheaval in the last dependable pool of jobs we've got.

2 of 207 comments (clear)

  1. Happened to me by 110010001000 · · Score: 5, Funny

    I was flipping burgers in San Francisco and this Creator company came in and everyone went there and there are no burger flipping jobs left. So then I became a Chess grandmaster and the AI took that job, so I became a Go grandmaster and then the AI took those jobs too. I finally settled on being a taxi driver, so I am OK now.

  2. Before the "Whip buggy manufacturers" comments.... by Anonymous Coward · · Score: 5, Interesting

    Before Before the "Whip buggy manufacturers" comments start pouring in, I got three questions for those posting them: "When are your replacement jobs going to be available?", "Will those replacement jobs pay enough for people to live on?", and "Will the vast majority of people be given the education they need to perform those jobs?"

    If the answers to those questions involve the words "In ten years", "Why would we pay that much?", "No, pay for it yourself", or just "No" then you have some thinking to do. You cannot expect to upend the vast majority's ability to provide for themselves, provide no replacement, and expect people to go along with it. They will see it for what it is: A massive power and wealth transfer from them to you, that will impoverish them and their children for generations. They will see that, and they will fight you over it.

    Yes, you may counter with "But death drones, advanced military training / equipment, and wealth", but those people will be making a choice of not how to live, but how to die. Given the choice of "Go down fighting" vs. "Starve to death / die of dehydration or sickness", many will take the "Go down fighting" option for the sole glimmer of hope, the hope of living and being better off regardless as to how small those chances may be, it provides over the idea of waiting to die.

    So I have one question for you "Where's those easy to get regardless of qualification service center jobs, Mr. Automation?" "Where are they?" Until you can answer that question, you have a problem, and soon to be blood, on your hands.