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Attacking a Pay Wall That Hides Public Court Filings (nytimes.com)

The federal judiciary has built an imposing pay wall around its court filings, charging a preposterous 10 cents a page for electronic access to what are meant to be public records. A pending lawsuit could help tear that wall down. From a report: The costs of storing and transmitting data have plunged, approaching zero. By one estimate, the actual cost of retrieving court documents, including secure storage, is about one half of one ten-thousandth of a penny per page. But the federal judiciary charges a dime a page to use its service, called Pacer (for Public Access to Court Electronic Records). The National Veterans Legal Services Program and two other nonprofit groups filed a class action in 2016 seeking to recover what they said were systemic overcharges. "Excessive Pacer fees inhibit public understanding of the courts and thwart equal access to justice, erecting a financial barrier that many ordinary citizens are unable to clear," they wrote. The suit accuses the judicial system of using the fees it charges as a kind of slush fund, spending the money to buy flat-screen televisions for jurors, to finance a study of the Mississippi court system and to send notices in bankruptcy proceedings.

88 of 158 comments (clear)

  1. Public works are bad for buisness by Revek · · Score: 5, Insightful

    This country was built on public works and institutions. Unfortunately in the past 70 years or so we have moved steadily away from this and toward the notion that everything has to make a profit to be useful. To some there is no profit that does not equal monetary profit.

    1. Re:Public works are bad for buisness by Revek · · Score: 4, Insightful

      No, I will stay here and get things fixed.

    2. Re:Public works are bad for buisness by Opportunist · · Score: 3, Insightful

      So... if I can't stand paying for the social services, public transport, public healthcare, unemployment benefits and many other social services of my country anymore, I should go to Somalia?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Public works are bad for buisness by Revek · · Score: 4, Insightful

      There is always someone in any crowd who will defend the status quo either because they lack the imagination to see a better way or they are frightened to take a chance on change.

    4. Re:Public works are bad for buisness by Paraselsius · · Score: 4, Interesting

      "Since the founding of our nation, many of our greatest strides—from gaining our independence to abolition of civil rights, to extending the vote for women—have been led by people of faith and started in prayer.” Donald Trump — This public service seems like a small step towards the cause of "abolition of civil rights". Maybe raise the price to a dollar a page? That way only the people that are really ''worthy' can finance legal council....

    5. Re:Public works are bad for buisness by alvinrod · · Score: 2

      Somalia isn’t a particularly good example of an anarchist (or libertarian if you want to lump it in with their beliefs) state since the turmoil there resulted from the collapse of the former communist government when the Soviet Union fell. The country is heavily divided along different lines and no group can control all of it and some parts want to splinter off.

      Everything has a cost whether politicians claim it’s “free” or not. I think the obvious solution is to allow others to host the court documents if the court feels that the expenses of being the sole provider are too great. You could use torrents for something like this and it would work well and provide excellent redundancy. The records are public anyway so it doesn’t matter if everyone has a copy.

    6. Re:Public works are bad for buisness by ShanghaiBill · · Score: 3, Informative

      No, I will stay here and get things fixed.

      Good luck. Before you try too hard to "go back to the good ole' days" when America didn't care about profit, you might want to read some history books. The Jamestown Colony was a profit seeking enterprise. We practiced plantation slavery for 350 years. There was never a time when America didn't care about profit, and "public works" at the federal level barely existed until FDR's New Deal in the 1930s.

    7. Re:Public works are bad for buisness by jythie · · Score: 2

      I've actually been seeing an increasing number of libertarians, poots, and anarchists moving to mexico because it is easier to bribe their way to freedom there.

    8. Re:Public works are bad for buisness by Anonymous Coward · · Score: 1

      We have become the ferengi

    9. Re:Public works are bad for buisness by couchslug · · Score: 1

      You'll use more and more of those services as you age and eventually become an invalid. What anti-social services folks forget is you won't be healthy or strong or have peak cognition all your life.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
    10. Re:Public works are bad for buisness by Darinbob · · Score: 2

      However in the past they weren't as stringently religious about the "free market can solve everything" cult we have today. Profit was always important but it was also expected that the government itself was not in the profit business, at least as an ideal.

    11. Re:Public works are bad for buisness by godel_56 · · Score: 1

      There is always someone in any crowd who will defend the status quo either because they lack the imagination to see a better way or they are frightened to take a chance on change.

      . . . and because they have their noses in the trough and are benefiting politically, financially or both, and they could not care less that the current system is grossly inefficient or unfair.

    12. Re:Public works are bad for buisness by Opportunist · · Score: 1

      Anarchy (in the sense of "might makes right") is basically the end result of ultimate laissez faire. This is about as little government influence as you can possibly get.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    13. Re:Public works are bad for buisness by Opportunist · · Score: 1

      Who's not a commie at 20 has no heart
      Who's still a commie at 40 has no brain
      Who's a commie again at 60 has no wallet

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    14. Re:Public works are bad for buisness by Solandri · · Score: 1

      This country was built on public works and institutions. Unfortunately in the past 70 years or so we have moved steadily away from this and toward the notion that everything has to make a profit to be useful. To some there is no profit that does not equal monetary profit.

      Everything does have to be profitable to be useful. Being profitable means that the buyer finds something more useful than the seller, and conducts the purchase or trade. That determination is essential to improving the efficiency of your economy, and thus increasing overall productivity. Products or services which are not profitable cost more than they contribute to the economy, and thus are a net drain on the economy (lowers productivity and thus the average standard of living).

      Public works and institutions still have to be profitable to be worthwhile. The profit is just not obvious because the payer (the government) is not the direct beneficiary (the public). A bridge connecting two metropolitan areas is probably profitable - the cost of building the bridge is likely less than the increase in commerce and travel (tourism) the bridge allows. So the bridge results in a increase in economic activity, which more than pays for the cost of building the bridge, and is a net economic gain (is profitable). But a bridge to nowhere has a cost which far exceeds the economic benefit to the public, and represents a public works project which is non-profitable, and thus an example of government waste.

      Don't let a hatred of money blind you to this fundamental economic fact. Money is just an abstracted representation of productivity. The true currency is productivity. And more profit means using the same amount of resources to generate more productivity. Money, by virtue of being an abstracted representation, can be disassociated from actual productivity. Gambling is not not productive, but you can make a helluva lot of money doing it. Same for theft, corruption, and scams. But productivity cannot be abstracted or stolen this way. Economic profit is a direct result of improving productivity. Condemning profit is what leads you down a tortured path of economic devastation and reduced standard of living.

    15. Re: Public works are bad for buisness by dryeo · · Score: 1

      I think nobody wants to go where warlords behead you. I bet people are very busy avoiding Somalia right now.

      Only if you can't come up with the arbitrary tax they decide on or it takes long enough that feeding you isn't cost effective.
      Once you pay, they release you to the next warlord.

      --
      https://en.wikipedia.org/wiki/Inverted_totalitarianism
    16. Re:Public works are bad for buisness by postbigbang · · Score: 2

      No.

      There is the common good. Sometimes income covers the cost, as is our hope. You don't have to hate money to understand that shared resources have a cost. This is where perceptions and reality part company.

      The outsourcing of government services means inevitably that a private party makes profit from that outsources, and usually required service. Somehow, government must be incapable, or have those stupid civil service-- service for life rules. This is a fallacy.

      Public utility is another area that has now been overly monetized, see the public perception of service from telcos and electric utilities. These were coops that were eventually sold and "monetized".

      Let's look at justice, which has an all too familiar axiom associated with it that money buys good lawyers, and you can spend your way out of nearly any crime or litigation-- often by making the cost of prosecution too difficult. The sense that justice is bought and paid for speaks volumes.

      There is a cost to our union, and to a combined sense of responsibilities. We try to make good uses of resources, and punish the misuse of resources. On a good day, this is called politics.

      --
      ---- Teach Peace. It's Cheaper Than War.
    17. Re:Public works are bad for buisness by JustAnotherOldGuy · · Score: 2

      The classic Republican response to any perceived criticism of any fault with "their" country" "Wah! Why don't you move somewhere else if you don't like it here!"

      Like at least one other poster has said, I'd prefer to stay here and fix what's broken.

      You're the kind of person who rents a place, trashes it, and then moves out because the place "is all fucked up", as if you weren't the one who fucked it up to begin with.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    18. Re:Public works are bad for buisness by JustAnotherOldGuy · · Score: 2

      The classic Republican response to any perceived criticism of any fault with "their" country" "Wah! Why don't you move somewhere else if you don't like it!"

      Like at least one other poster has said, I'd prefer to stay here and fix what's broken.

      And Somalia? Oh yeah, the Libertarian Paradise. It's so gosh darn free over there I always wonder why libertarians don't move there. It's precisely what they claim to want- no government interference or taxes or inconvenient laws or regulations. They should all be booking tickets en masse, but oddly enough, they aren't. Hmmm.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    19. Re:Public works are bad for buisness by JustAnotherOldGuy · · Score: 2

      Somalia isn’t a particularly good example of an anarchist (or libertarian if you want to lump it in with their beliefs) state

      Somalia is is a perfect example of real-world libertarianism, at least if you listen to what any of libertarians claim to want.

      It's precisely what they dream of- no government interference or taxes or inconvenient laws or regulations, and run by the super-duper common trait of "'enlightened self-interest'.

      Essentially, "We can all peacefully get along as libertarians, except ya know, I like your car and your daughter a lot so I'm just gonna take 'em and I'll shoot you if you try to stop me."

      --
      Just cruising through this digital world at 33 1/3 rpm...
    20. Re:Public works are bad for buisness by JustAnotherOldGuy · · Score: 1

      I've actually been seeing an increasing number of libertarians, poots, and anarchists moving to mexico because it is easier to bribe their way to freedom there.

      Until some roving gang of bandits or narco traffickers decides you look soft and delicious (or maybe that you're just in the way) and they storm your peaceful little compound and blow you away.

      For example, https://www.washingtonpost.com...

      A man who went by the name “John Galton,” an apparent nod to the hero of Ayn Rand’s “Atlas Shrugged," observed almost two years ago, “There’s pockets of freedom all over the world if you’re willing to live in freedom.”

      Galton paid a high price for that freedom. He was gunned down Friday by a band of men who stormed his home in Acapulco, where he and his girlfriend had found safe haven from drug charges in the United States

      --
      Just cruising through this digital world at 33 1/3 rpm...
    21. Re:Public works are bad for buisness by JustAnotherOldGuy · · Score: 1

      Everything does have to be profitable to be useful.

      No, everything does not "have to be profitable to be useful". Frankly, that just ridiculous.

      Some things should never be run for a profit- like education, prisons, hospitals to name just a few.

      It's a sick world-view to think that everything has to be profitable to be useful. Is that how you view love or relationships?

      --
      Just cruising through this digital world at 33 1/3 rpm...
    22. Re: Public works are bad for buisness by Zero__Kelvin · · Score: 1

      So clearly the times he is talking about don't predate the FDR New Deal dipshit. As usual you go out of your way to show what a stupid motherfucker you are.

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
  2. humans too by Anonymous Coward · · Score: 4, Insightful

    Maybe the hardware costs are a fraction of a penny per page, but there are also humans responsible for upkeeping the software and sites that these documents are retrieved from. That's not to say that 10 cents a page is not too much, but we shouldn't downplay the non-hardware costs of supporting these public documents. We're going to pay for it one way or another. Either the government funds it completely (indirect page fees via taxes) or partially (direct page fees via individual payments).

    1. Re:humans too by Anonymous Coward · · Score: 2, Insightful

      Or a combination of the two -- resources that are completely free are vulnerable to abuse in ways that nominal fees often deter.

      Nominal being the key word. I agree that 10 cents a page for digital transmission isn't the amount where it should be at. It reminds one of e-book pricing where the naive people in charge said "just use the same cost as paper".

    2. Re:humans too by Anonymous Coward · · Score: 5, Insightful

      Maybe the hardware costs are a fraction of a penny per page, but there are also humans responsible...

      Just how many times do I have to pay for stuff? My taxes paid to build it, and to pay the salaries of the people who work there. Now you want me to pay yet again to actually use it?

    3. Re:humans too by Anonymous Coward · · Score: 2, Insightful

      "resources that are completely free are vulnerable to abuse in ways that nominal fees often deter."

      yes we wouldn't want some malicious actor to be able to actually learn and understand the law. we wouldn't want some lawyer to start reducing their fee and introducing competition to the market because their cost went down. we wouldn't want someone to not take a plea bargain because their are innocent and have the resources to fight it in court. a nominal fees might help to prevent these abuses.

    4. Re:humans too by omnichad · · Score: 1

      The legal system already need to archive and have their own access to these records. Additional retrievals are the only costs to be passed on, which are near-zero.

      Either the government funds it completely (indirect page fees via taxes) or partially (direct page fees via individual payments).

      And because of the above, funding it completely via taxes is far more equitable. Page fees often hit people who are at a disadvantage.

    5. Re:humans too by Bite+The+Pillow · · Score: 1

      Yes, but FLAT SCREEN TVs. They are living a life of luxury while I am relegated to buying curved screen tv's or ones that can roll up. I wish I could get a flat screen TV. That has to be in the WIC aisle next to lobster, steak, and refrigerators.

    6. Re:humans too by Anonymous Coward · · Score: 1

      Those aren't the abuses. An abuse would be some company slurping up all the data, mining it and then turning around and filing 500,000 nuisance lawsuits or a patent troll using the system to abuse their position. I doubt lawyer fees are high strictly because of document retrieval fees.

    7. Re:humans too by Guybrush_T · · Score: 1

      Then fund them with taxes. That's the whole point of taxes : fund the very critical infrastructure that makes the society work. The justice system should not be making any money. It should be funded enough to serve the citizens and make justice equal for all.

      Well, obviously in the US it's far from being the case.

    8. Re:humans too by The-Ixian · · Score: 1

      Uh... we have to reserve that precious tax money for police, stadiums and tax incentives to corporations my friend!

      Can't go using that tax money for things that actually help people..... that's nonsense!

      --
      My eyes reflect the stars and a smile lights up my face.
    9. Re:humans too by UnknowingFool · · Score: 2

      I don’t understand what the complaint about flat screens is about. If you are buying a new TV these days, getting a CRT is difficult. Now if they paid tens of thousands per TV, that’s a legitimate complaint as a few hundred should be enough. I can only assume that courts replace their CRTs or finally got TVs and someone was outraged that they got flat screens because they personally can’t afford a new flat screen.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    10. Re:humans too by Lil'wombat · · Score: 2

      You mean LexisNexis or WestLaw?

      --

      Truth: If it's not one thing, it's another

    11. Re:humans too by chipperdog · · Score: 1

      ^^EXACTLY THIS^^ The data needs to be maintained whether anyone retrieves it or not, so the only charge should be what it costs to retrieve a document, so bandwidth and the middleware that interfaces the court system to the Internet. In the electronic age, an hourly/daily/monthly fee model makes much more sense than a per-page...For example, once search and retrieve functions have been developed, it does not cost more in development if they are used 5 times or 5 billion times. Storage is the same no matter how many times it is accessed (ok, maybe a small audit entry for every access). Server resources and bandwidth are used based on number of accesses, hence the hourly/daily/monthly fee for access... In the end it is public data, it should be openly available. Yes it could get mined, but it is public data, that is the nature of open data - people could also find better ways to make the data useful. Ideally I would have raw public court records published in an openly published format on a GIT server that could be easily replicated and private entities could develop search and management tools for them that meets needs for different purposes.

    12. Re:humans too by chipperdog · · Score: 1

      It's public data, it should be openly available, and yes data mining is commonplace for public data.....but it's PUBLIC DATA. Ideally I would like to see all raw public court data published in an openly published format on a GIT server. The information would be open to general public for retrieval, and would allow private entities to develop effective ways to search and utilize the data...

    13. Re:humans too by parkinglot777 · · Score: 1

      Just how many times do I have to pay for stuff?

      Unless you're a user, you're likely not paying for it - and that's the point. If the charges aren't excessive and if they're utilizing the surplus efficiently in their domain (primarily benefiting their users) then it might not be such a bad thing. Optimistic if's of course.

      Oh the "It is not a problem when it is not in my backyard" attitude! I hope you will be involved in a law suit soon, and you will easily change your mind.

      Besides, one may want to do some research when the one is going to deal with some companies (e.g. contractors). The commercial review sites are useless because they are there for, you know, 'commercial'. If you are serious about hiring a contractor (e.g. to build your house) and no one can recommend any to you (or even so), court paper in the state would be a much better credential you can look for in your research.

    14. Re:humans too by UnknowingFool · · Score: 1

      Indeed, demonstrating how PACER's fees exceed their operating cost by citing the flat screen of courts that use PACER is like showing how my new flat screen is an example of how much my cable company is gouging consumers.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    15. Re:humans too by UnknowingFool · · Score: 1

      You do understand that the court system is composed of different divisions with separate budgets and spending? A court that bought flat screens doesn’t have access to the money that PACER generated.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    16. Re:humans too by UnknowingFool · · Score: 1

      No. PACER is managed by Administrative Office of the United States Courts. The AO prepares and submits budgets for the courts; however, each court has their own budget. If a district court in California wants to get flat screens, then they have to work with the AO and the General Services Administration to properly budget, request, and procure them.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  3. Is this for the average NY Times reader? by rmdingler · · Score: 3, Funny

    By one estimate, the actual cost of retrieving court documents, including secure storage, is about one half of one ten-thousandth of a penny per page.

    Thanks for the clarifying conversion.

    One twenty-thousandth of a penny per page is an incredibly more complex fraction.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

    1. Re:Is this for the average NY Times reader? by Revek · · Score: 1

      Or just saying that its a penny to look at 20,000 pages. Don't make facts look simple or your article looks simple.

    2. Re:Is this for the average NY Times reader? by Anonymous Coward · · Score: 1

      Or just saying that its a penny to look at 20,000 pages. Don't make facts look simple or your article looks simple.

      That is not a fact.

      They also could have claimed the service was estimated to be over charging by 200,000% but that number is so high it looks absurd.

    3. Re:Is this for the average NY Times reader? by hawk · · Score: 1

      I prefer a five-thousandth of a earthing, though.

      A ten-thousandth of a ha'penny is simply pretentious . . .

      hawk

  4. Tyranny by Anonymous Coward · · Score: 1

    The reality is we have a judicial system that is run by and for its participants. Life appointments have created an unaccountable judicial aristocracy that can alter the constitution to fit its interests by simply reinterpreting its meaning. Where else could someone seriously claim "person" includes corporations and not be laughed at. Without that verbal contortion, the courts would lack the power to protect corporation's "rights" separate from those of its owners. So they simply adopted a meaning for the word to fit their conclusion and give themselves the power to enforce it.

  5. A more appropriate approach would be Congress by TuballoyThunder · · Score: 1

    Congress approve the funds for the Judiciary. Collected fees generally go to the Treasury and are appropriated via the annual appropriations acts. Some fees go to fund specific activities (via permanent accounts) or to mandatory expenditures. If the Judiciary has large unobligated balances that they are using as a "slush" fund, then Congress should take action.

  6. Nothing at all to do with money by pablo_max · · Score: 5, Insightful

    They don't care about the costs... at all.
    They do care about controlling access to information. Every authoritative government knows that the rule number 1 is to limit the knowledge and information your subjects can access. They should only have access to government approved messages.

    1. Re:Nothing at all to do with money by AmericaRunsOnDunkin · · Score: 2

      They don't care about the costs... at all. They do care about controlling access to information. ... They should only have access to government approved messages.

      Complete fail. PACER does absolutely nothing of the sort.

      This service is built for lawyers, who can easily afford the charges (not because of personal wealth, but because the charges are passed on to clients). Moreover, information services retrieve the information in bulk and make it available to their users. PacerPro takes PACER data and makes it all available for a flat monthly fee, starting at $30 per person per month.

      Not to mention that the information on PACER is gobbledygook to most people. Without some understanding of the law, the docs won't make sense. Or worse, people will think they know what it says and completely misinterpret the result.

      So the 10 cents per page doesn't restrict information in the slightest. The info is only relevant to legal professionals, and there are plenty of ways for them to get it. And anything can be freely shared once retrieved.

      As a control of information, PACER is a complete fail. That's not what it was designed for, and not what it does. Look for your boogeymen elsewhere.

    2. Re:Nothing at all to do with money by pr0fessor · · Score: 2

      The groups complaining are nonprofit organizations that provide legal services so you are under selling the issue. It is a problem for the nonprofits providing legal services and the low income clients that are using those services.

  7. Help desk by XXongo · · Score: 2, Insightful
    Yes, the statement "about one half of one ten-thousandth of a penny per page" is preposterous.

    Maintaining a server costs money; dealing with users costs money; maintaining a user INTERFACE costs money; and the help desk that answers questions like "how do I do this search and how do I get that document" costs money.

    And, in the real world, you ARE going to need somebody to answer questions like "how do I do this" and "that function doesn't work." Even if you think the interface is self-explanatory, you are going to need it. (In fact, ESPECIALLY if you think the interface is self-explanatory).

    Really, ten cents a page might be a little high, but the number is going to be much closer to 10 cents per page than to the quoted ten cents per two hundred thousand pages.

    1. Re:Help desk by UnknowingFool · · Score: 1

      I think the whole argument is overly simplistic. From what I can see the charge of $0.10 comes from the time when only paper copies existed. Even today, it is a reasonable charge for a paper copy. Today with the primary copies being electronic, the charge per page might be a bit high but what is the real cost?

      While it costs way less to make, store, and maintain PDFs, the cost is not zero. Servers and infrastructure do have a cost. From what I remember at an old job there was a 3rd party contract to scan government documents into an electronic of form which was about $0.03 per page. But that doesn’t include the cost of the servers to distribute that copy.

      The other factor is that the government is required to maintain the court records even if no one was interested in that record. For most court cases very few people outside the persons involved want the records. I would imagine that doing this would never be profitable or break even with charges.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    2. Re:Help desk by Albanach · · Score: 4, Insightful

      I'm guessing you've never actually used PACER. Nothing is self-explanatory. The interface is tiresome and unfriendly - mostly because of the need to hide results until the user agrees to pay (unless you're making a search in which case you're paying for the number of pages needed to display your results).

      Remember, the electronic docket is needed by the parties to the case. They already paid filing fees for everything they submitted. If those fees don't cover the cost of an electronic docket, maybe they need to be increased. Most filings are electronic, so there's little need for human intervention like scanning and uploading.

      I'm not going to dispute that there's a need to maintain servers and run a helpdesk. However, I'm not convinced that the $60 million/year revenue from PACER on top of the court filing fees is necessary to build a simple document search and retrieval site.

    3. Re:Help desk by ron_ivi · · Score: 1
      They already have to maintain a server, etc.

      All it needs is literally any web server OR ftp server OR gopher server, with a single folder with the documents.

      It doesn't require a "web 2.0" "webgl-enhanced" "lets-get-VC-funding-branding" "reactive layout" thing that costs money.

      Just 1 folder, with a bunch of files.

    4. Re:Help desk by Anonymous Coward · · Score: 1

      Its not "preposterous". There are certainly web sites that cost more than that per hit, but I doubt this would be one of them. Moreover, this is a government agency. All the information on it actually belongs to the public. So people are being charged an additional fee to access information they paid taxes to create. More importantly, to use the courts they pay taxes to operate and that supposedly are there to serve them. This is just another example of the courts creating rules to limit access to legal system to the wealthy and powerful.

    5. Re:Help desk by ShanghaiBill · · Score: 1

      Maintaining a server costs money

      Not much. $10 per month is enough for an AWS instance. Storage for 10 million documents of 100kB each would cost another $5/month.

      the help desk that answers questions like "how do I do this search and how do I get that document" costs money.

      Then charge for support, not access. It would be like a tax on stupidity.

    6. Re:Help desk by XXongo · · Score: 1
      The belief that only stupid people ever need help is a self-aggrandizing myth promulgated by idiot programmers who think that they're perfect and anybody who doesn't understand that is stupid.

      Turns out they're wrong.

    7. Re:Help desk by XXongo · · Score: 1

      I pray god to please save me from programmers who keep saying "it's really simple, it won't take any effort or cost any money."

      Yeah, sure.

      You've never been right about that before, but maybe this time.

    8. Re:Help desk by thereddaikon · · Score: 1

      Who said the government had to host it? I don't have to go to a government site to look up the bill of rights. Its supposed to be publicly available information. Let archive.org or a similar group access and host it. I'm sure they would be happy to do so. If for whatever reason they don't want to then they only have to do the minimum necessary, just throw it all up on an FTP server somewhere. And I don't think they have to provide technical support. Its a free publicly available resource, beyond any accessibility requirements mandated by law they shouldn't have to take on the overhead of having a call center. If someone is having trouble using it then too bad. Its free.

    9. Re:Help desk by ShanghaiBill · · Score: 1

      The belief that only stupid people ever need help is a self-aggrandizing my

      I have worked at help desks, and done phone support. Not everyone needing support is stupid, but the vast majority are.

    10. Re: Help desk by UnknowingFool · · Score: 1

      No one said that the courts don’t have time. The argument is whether the charge is too high.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    11. Re:Help desk by UnknowingFool · · Score: 1

      Nowhere did I say that it costs 10 cents per PDF page. What I did say is that the cost per PDF page doesn’t factor in infrastructure costs. Please tell me what it could cost to store, host, and distribute tens of thousands PDF pages indefinitely. How much would your charge especially if on average a page gets requested 3 times during the lifetime of the page.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    12. Re:Help desk by UnknowingFool · · Score: 1

      Again, I never said it should cost 0.10 per PDF page. I said a paper copy at 0.10 per page is reasonable and I didn’t know what the infrastructure would cost. Why don’t you spec out your solution and then present it to the judiciary as an alternative. Bear in mind that it has to do what at least what PACER does now.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    13. Re:Help desk by dgatwood · · Score: 1

      Actually, the GP is exactly right in this case. All you have to do is have some minimally organized structure of documents with some sort of basic linking to the home page, organized into one page per year (or month, or even week if it's a busy court system), with links containing the name of the case. Put that on a web server with adequate capacity, and submit it to various search engines to spider the contents. Google and other search engines will figure out the rest of the indexing, searching, etc. for you.

      Okay, so technically you also need backups, a way for people to contact you if corrections need to be made, etc., but that's all basically noise in the grand scheme of things. The bulk of the effort is in converting the documents into machine-searchable electronic form in the first place. Once you have that, there's essentially zero effort required to keep static text content available indefinitely.

      That's the nice thing about electronic public records. The hard part — finding the needle in the haystack — is already basically a solved problem. For private records, like medical records, it's still a hard problem, because you can't take advantage of any of the existing expert systems and machine learning. But for public documents, nothing beats a plain, old, ordinary page of HTML (or even a text file) on a web server.

      For that matter, these days, all you have to do is scan typewritten documents and slap the PDF up there in graphical format. I'm pretty sure all the major search engines will OCR it for you. There's simply so much that happens automatically that the entire notion of charging for access to electronic documents is laughable. The only possible purpose is to discourage public review of the proceedings, which has a certain degree of smell to it, in my opinion.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    14. Re:Help desk by mysidia · · Score: 1

      However, I'm not convinced that the $60 million/year revenue from PACER on top of the court filing fees is necessary to build a simple document search and retrieval site.

      No.... $2 or $3 Million/Year should be ample to do that. They should just offer access on a subscription basis with a "number full documents/filing retrievals" allowance instead of per page --- And the subscription rate could depend on whether this is for personal use, education, Or non-profit use, Or if you are a legal professional, and in the latter cases charge 'em a professional subscription rate with a clause in the personal subscriptions prohibiting use by the licensed attorneys, so the public at large can have more access, but profiting users still pay....

    15. Re:Help desk by ron_ivi · · Score: 1
      Easier than that.

      The federal government already built the site to host arbitrary open data: https://www.data.gov/open-gov/

      Just upload them there.

    16. Re:Help desk by UnknowingFool · · Score: 1

      Except, in the court system, each party bears the costs of converting to PDFs in order to file in the first place

      Citation needed. I can find no part of the civil procedure that requires this. Each party has the responsibility of filing their own documents. No part of the civil procedures says that the documents must be in PDF or who pays for the cost. The rules say that the document may be sent electronically which could be PDF or TIFF but not that it has to be in electronic format. The federal court system does handle many documents which were not electronic and must be scanned. There is an upfront cost to do so.

      Even the worst I could find was $0.12 per GB of storage and $0.15 per GB of transfer out. The standard scanned image PDF is just under 75k per page, and the standard deflate filtered ASCII-85 encoded PDF averages 17k and a median of under 7k per page. That is over 13,300 scanned pages and 140,000 pages of text per GB. Even if they were paying those kinds of prices, PACER could stand to be much cheaper.

      Does your cost estimate the cost of the storage server, the documentation software that is required to organize the documents, the application server if it is a separate server to the storage system? Then there is the web server if the government follows standard SOP regarding security. If you think you can deliver a solution cheaper than PACER while meeting all the requirements of PACER including an indeterminate date of retention, please let the court know.

      Additionally, if you want to look at dead storage, according to the Internet Archive, the PV storage cost they run is $2 per GB, including personnel, disk space, electricity, etc. because those costs drop every year per unit storage. In fact, the present projections show that those costs may actually be too high an estimate in 10 years, as flash and other form of storage not relying on spinning rust have lower maintenance costs and are quickly closing the gap on raw cost. They also have the benefit of faster re-building times, as they are starting to run the risk of catastrophic loss during the rebuilding phase after losing a disk.

      The problem is you are only thinking in terms of your use case and not the current use case. You are only thinking about the raw space required and not the structure required. PACER current allows the search of any record or case from the the federal court system that goes back decades. As of 2013 this amounted to 500 million documents. PACER must allow the retrieval of said documents easily. Every year the amount of records grow. For 2017 alone there 367,937 cases filed in Federal District Courts. The Court of Appeals recorded 58,951 cases in 2017. Each case has an indeterminate number of documents that could be filed.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  8. The U.S. government needs FAR better management. by Futurepower(R) · · Score: 3, Insightful

    "They do care about controlling access to information. Every [authoritarian] government..."

    I'm seeing many areas in which the U.S. government is badly or insufficientlly managed.

  9. Level of effort! by JeffSh · · Score: 1, Insightful

    There should always be a barrier of effort or cost to some "public" documents. Our laws surrounding what's public and what's not were built during times when there was a level of effort in place to get such records; you had to go to the court house or the clerks office to get that information. This was an in built privacy fence that was ASSUMED while our society was deciding what should be public and what should be not.

    Cause it's not really fully PUBLIC, it's PUBLIC and put in some effort to get it.

    If we build systems that lower the bar to retrieve information from certain repositories that before had a level of effort requirement to get information, we may accidentally cause huge problems.

    do we want credit agencies to have unfettered access to all court records in the whole country? fuck no. what about facebook? i dont want that future. court records should always have a level of effort requirement. they arent just public documents.

    1. Re:Level of effort! by fustakrakich · · Score: 1

      Sorry, as long as we are subject to its jurisdiction, all aspects of the law must be universally accessible. This is one of the things we pay taxes for. We should get some service for our money.

      --
      “He’s not deformed, he’s just drunk!”
  10. So quick math by OrangeTide · · Score: 1

    If I have to have 2 IT people and a manager on staff to oversee the online services, that's about $300K/yr in salary and benefits.

    If serving up documents online is essentially free once it's all set up, then the cost per page is zero. Plus the overhead of $300K/yr. Let's say it's not a very busy department and rarely gets requests, and it only served up 1,000,000 pages a year. That's 30 cents a page in costs understand the proposed scenario.

    If those requesting the documents aren't paying what is effectively a type of use tax, then the costs would need to be covered by the general fund.

    --
    “Common sense is not so common.” — Voltaire
    1. Re:So quick math by Anonymous Coward · · Score: 2, Informative

      In 2014, PACER collected $145 million in fees, so they served up about 1.4 *billion* pages. That's a few more than the one million pages in your scenario.

      https://www.wired.com/2016/05/...

    2. Re:So quick math by OrangeTide · · Score: 1

      Do they employ 3 people? 100 people? ...

      --
      “Common sense is not so common.” — Voltaire
  11. Someone has to pay by davidwr · · Score: 3

    There's the marginal cost of each additional request.

    There's the cost of keeping it up and running, which is usually based on predicted demand. If you plan for staffing and computer capacity for N1 requests a day with a peak of N2 requests per second during periods of high demand, you'll be paying for a large chuck of that whether the demand is there or not.

    There's the amortized capital cost of the initial investment. That's the cost of computers, one-time software license fees, one-time consulting fees, etc. that you pay before and during initial rollout.

    Someone has to pay for this.

    Do you have the taxpayer pay, or the user pay?

    Back in the "paper and photocopier days" many courthouses charged a fee that supposedly covered the cost of photocopying and the cost of incremental labor to make the photocopy, but the taxpayers covered the cost of keeping the courthouse open to the public, which was not small.

    In the modern era, it makes sense for the taxpayers to pay for the costs of keeping the system up and running up to a reasonable capacity, but to charge users an incremental cost, which is probably a fraction of a cent per page/per MB, plus a fraction of a cent per individual request.

    On the other hand, at some point, the cost of charging greatly exceeds the fee for service. At that point, just say "forget it, the taxpayers will absorb the entire cost."

    To prevent overtaxing the system, limit the speed at which data can be retrieved, but provide a for-fee bulk-data-access system for large law firms, data brokers, news outlets, and anyone else willing to fork over a fee to cover the costs of providing fast access to bulk data.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  12. Re:The U.S. government needs FAR better management by fustakrakich · · Score: 2

    I'm seeing many areas in which the U.S. government is badly or insufficientlly managed.

    Yeah, well, who's fault is that?

    --
    “He’s not deformed, he’s just drunk!”
  13. Re: Flat screens? by omnichad · · Score: 1

    No, it's old CRT that used a single tube. An OLED uses a lot more tiny tubes.

  14. It's 2019 by rsilvergun · · Score: 1

    that's still not very much. You don't hire an entire team for something like this. You host it on a third party service that hosts other publicly available sites and so your costs are mixed in with theirs. They're public documents so it's not like it needs a lot of extra work/security. You could have an Intern do the whole thing.

    The only time you'd incur any serious cost for people is if you want to make a pork project out of it. I'm not opposed to that (it's what we do with our Military) but that's not really a cost, you're spending money to spend money.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  15. Actually many public records by oldgraybeard · · Score: 1

    including laws and regulations are pay access only. That is why the government says ignorance of the law is no defense. Thus their butts are covered and they can club the peasants in to line.
    Mean while if your a politician or government bureaucrat you are rarely prosecuted even when you knew about the law or regulation. They leak, lie,use the power of government and their positions for personal reasons, personal profit, get elected/hired get rich! etc.

    Our Government is badly broken and it has zero integrity in my book. And that includes the Congress, Judiciary, Law Enforcement (FBI, CIA, National Security, deep state losers). They are all out for themselves, their party and their ideology. They are the only ones qualified to rule.

    Just my 2 cents ;)

  16. Other agencies don't charge, why the courts? by uncqual · · Score: 4, Insightful

    There are large databases maintained by many federal agencies/organizations. These include NOAA, Census Bureau and NASA. Some provide FTP access, some provide an API, and some require going through a web interface -- and some provide all three. Some of these can easily result in downloads of many gigabytes, sometimes zipped up into one custom file for your request. Yet, not one that I've run across even requires registration, let alone paying anything.

    So, why would the courts charge for access to public data that is much more central to the proper functioning of a society?

    It's like the courts really haven't gotten beyond the notion of paper archives with costly human workers digging through dusty file cabinets to retrieve the data and copy it onto dead trees. That's a little scary since these are the same organizations that are our last resort for civil and criminal justice.

    --
    Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
    1. Re:Other agencies don't charge, why the courts? by grep+-v+'.*'+* · · Score: 1

      digging through dusty file cabinets to retrieve the data and copy it

      WHAAAT? YOU've seen those pictures of data centers on TV and movies, right? Those are just billions of pieces of paper -- ON A COMPUTER! And those places are drafty and noisy and sometimes even dark. And you want scribes to say in that tiresome environment, open cabinets, pull out drives and examine them? Each drive contain millions of pieces of paper, can you IMAGINE how heavy it is?

      And you want and expect them to do it for free, when they require sumo wrestlers just to move a single drive around, never mind open it up and use a magnifying glass to search all thay tiny text.

      I've never HEARD of such a stupid proposal in my life. Well, except for New Coke.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    2. Re:Other agencies don't charge, why the courts? by sampas · · Score: 1

      It's not just one system. Every Federal Court gets to run its own PACER system and customize it. When people think of an independent judiciary, the think the courts are independent from the Executive Branch and Congress. They're also independent from each other. Every US District, Bankruptcy, Appeals and special Court gets to run its own PACER system. An appeals court can overturn a ruling but they can't tell a lower court which email system to use. It's not funded by any budget passed by Congress, including the networks that support them all. The ten-cents-per-page price came from the cost of photostats (a/k/a Xerox copies) that lawyers were used to paying. Most of the funds in PACER come from a few companies (Lexus/Nexus & Westaw?) that ingest EVERYTHING and index it and provide a value-added service (like usability) for more money. (Like Accuweather getting all its data from NWS...) If you want PACER to be free, the federal courts are going to need a lot more money. If you're ever in federal court, you'll take a plea because federal lawyers are expensive and the US Atty's office has unlimited funding. Also: never drive drunk on a federal parkway or any other federal highway. (or anywhere else for that matter, but it's more expensive on federal roads.) I've used PACER on my own, never paying more than a few bucks a quarter -- most times zero bucks. But it would be cool to ingest everything into elastic or something and be able to search it and find patterns. Imagine if you could find the patterns of prosecution by local US attorneys. Only a few rich firms get to index and freely search everything, and they're all for the status quo.

  17. Ya, but ... by fahrbot-bot · · Score: 1

    ... reducing the price would allow poor(er) people access to public records.

    --
    It must have been something you assimilated. . . .
  18. RECAP by grendel20 · · Score: 1

    RECAP is a great chrome extension that allows you to download certain documents that have already been downloaded by another RECAP user. It's not fool proof, but has helped me save a few bucks.

  19. Reality check by duke_cheetah2003 · · Score: 1

    The costs of storing and transmitting data have plunged, approaching zero. By one estimate, the actual cost of retrieving court documents, including secure storage, is about one half of one ten-thousandth of a penny per page.

    This right here is complete bullshit. It is not zero, not even close. There are servers, data centers, IT staff, hard drives, maintenance to maintain these servers, data centers. Air conditioning, building maintenance, building lease fees, electricity. Is any of this stuff free?

    I think it's completely reasonable to charge to retrieve these documents when there is a entire not-free infrastructure that supports this ability to retrieve these documents online.

    Don't like it? Drive to the court house you're interested in and request dead tree copies?

    1. Re:Reality check by Khashishi · · Score: 1

      Just because it costs money to maintain doesn't mean it should charge users. The highways aren't cheap to maintain, but it doesn't mean they should all be toll roads.

  20. Let me mirror it. by AnotherBlackHat · · Score: 1

    Why do we allow public records to be restricted in the first place?

    I'm betting there are numerous agencies that would gladly distribute the information free of charge, if it was just legal for them to do so.

  21. Price hasn't changed in 20 years... by ripvlan · · Score: 1

    I used to pay 10 cents a page to make photocopies at Kinko's back in my college days.

    It is still 10 cents per page (I just looked) So maybe the govt is thinking "hey it costs money to make a photocopy, looks like 10 cents is still the going rate" And each download is what... a copy right ?!

  22. Groklaw by Cassini2 · · Score: 1

    This case would have been a good item for groklaw. That was a very good site for topics like this. I miss it.

  23. Excellent news by stevent1965 · · Score: 1

    The lawsuit is excellent news. I recently had need to access specific federal court records but the cost of doing so deterred me. There's also an outrageous fee of $11 per document for certifying it as a "true copy" (similar to a notary public stamp). When you include grand jury testimony, witness depositions, courtroom dialog, evidentiary material etc., a federal case can easily run into thousands of pages...at ten cents per page and $11 per page for certification as true copies. These records should be free or made available for a low, flat fee per hundred pages, say 20 cents per hundred, and $11 should cover all of the pages.