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YouTube Is Heading For Its Cambridge Analytica Moment (cnbc.com)

Earlier this week, Disney, Nestle and others pulled its advertising spending from YouTube after a blogger detailed how comments on Google's video site were being used to facilitate a "soft-core pedophilia ring." Some of the videos involved ran next to ads placed by Disney and Nestle. With the company facing similar problems over the years, often being "caught in a game of whack-a-mole to fix them," Matt Rosoff from CNBC writes that it's only a matter of time until YouTube faces a scandal that actually alienates users, as happened with Facebook in the Cambridge Analytica scandal. From the report: To be fair, YouTube has taken concrete steps to fix some problems. A couple of years ago, major news events were targets for scammers to post misleading videos about them, like videos claiming shootings such as the one in Parkland, Florida, were staged by crisis actors. In January, the company said it would stop recommending such videos, effectively burying them. It also favors "authoritative" sources in search results around major news events, like mainstream media organizations. And YouTube is not alone in struggling to fight inappropriate content that users upload to its platform. The problem isn't really about YouTube, Facebook or any single company. The problem is the entire business model around user-generated content, and the whack-a-mole game of trying to stay one step ahead of people who abuse it.

[T]ech platforms that rely on user-generated content are protected by the 1996 Communications Decency Act, which says platform providers cannot be held liable for material users post on them. It made sense at the time -- the internet was young, and forcing start-ups to monitor their comments sections (remember comments sections?) would have exploded their expenses and stopped growth before it started. Even now, when some of these companies are worth hundreds of billions of dollars, holding them liable for user-generated content would blow up these companies' business models. They'd disappear, reduce services or have to charge fees for them. Voters might not be happy if Facebook went out of business or they suddenly had to start paying $20 a month to use YouTube. Similarly, advertiser boycotts tend to be short-lived -- advertisers go where they get the best return on their investment, and as long as billions of people keep watching YouTube videos, they'll keep advertising on the platform. So the only way things will change is if users get turned off so badly that they tune out.
Following Facebook's Cambridge Analytica scandal, people deleted their accounts, Facebook's growth largely stalled in the U.S., and more young users have abandoned the platform. "YouTube has so far skated free of any similar scandals. But people are paying closer attention than ever before, and it's only a matter of time before the big scandal that actually starts driving users away," writes Rosoff.

43 of 100 comments (clear)

  1. IMDB by Kyr+Arvin · · Score: 5, Interesting

    IMDB removed their comments sections entirely rather than police them.

    Youtube's comments are more integral to the service, but if Youtube is going to be have to do more about them then respond to user complaints, they might find it easier to just shut that crap down preemptively.

    1. Re:IMDB by LarryRiedel · · Score: 1

      That's the goal, enable YouTube to eliminate content their management doesn't want, and use demagoguery against anyone who criticizes their choices. And the best demagoguery is "it's for the children".

    2. Re:IMDB by Anonymous Coward · · Score: 1

      "enable YouTube to eliminate content their management doesn't want," - Huh? They have that power now. What are you not getting about this? You have no "right" to youtube under any circumstances. They own your account.

      You upload content, it's theirs more than it is yours until lawyered otherwise. You think it's "demagoguery" to have control of their platform and run it like they want to? Maybe, but they can. Tighten up snowflake.

      Go host your own videos if you want to be Braveheart the pedo.

    3. Re:IMDB by Anonymous Coward · · Score: 1

      muh conservative values!!1! I'm getting verklempt!!

    4. Re:IMDB by rudy_wayne · · Score: 1

      Youtube's comments are more integral to the service

      Holy shit no, are you stupid or something? The comments provide almost zero value.

      No, not almost, the comments provide exactly ZERO value.

      A complete shutdown of comments solves the problem, and, harms no one (except the egomaniacs who need a thousand comments telling them how great they are).

    5. Re:IMDB by mark-t · · Score: 2

      Except for the channels whose authors actually interact with the comments, and proceed to post followup videos based on those comments.

    6. Re: IMDB by Jeremi · · Score: 4, Interesting

      Potential solution: allow people to submit comments, but the comments donâ(TM)t become publicly visible unless/until the videoâ(TM)s owner approves them.

      (Yes, this would drastically reduce both the number of comments and the incentive to comment. I think that would be a good thing)

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    7. Re:IMDB by epine · · Score: 3, Interesting

      A complete shutdown of comments solves the problem, and, harms no one (except the egomaniacs who need a thousand comments telling them how great they are).

      Glad to see you're hot on the job of speaking for all humanity.

      Surprise, surprise: I completely disagree with you. I find the comments almost indispensable. And my ego has nothing to do with it.

      Without the comments, the "like" button becomes effectively castrated, because you have no way to double check what ridiculous reasons people are coming up with to vote one way or another. I'm highly invested in sociology. Society is crumbling. You can't reassemble an egg without getting you's hands dirty; you can't perfect your listening skills inside a tame filter bubble.

      Finally, I don't see any parallel between Facebook and YouTube. Facebook went far above and beyond the call the duty in being obtuse to reality.

      Why Zuckerberg's 14-Year Apology Tour Hasn't Fixed Facebook — April 2018

      Apart from copyright law, YouTube is in the same nasty social media hot tub as every other social media service, and not doing a particularly worse job of it. In terms of getting in between the creative class and their revenue streams, how is this different from Apple? They're different models, but with more or less the same end result: content is not king.

      Being annoyed about the content situation, then trying to throw YouTube under the Facebook bus in a fit of pique won't change this reality one bit.

    8. Re:IMDB by whoever57 · · Score: 2

      And if Youtube shuts down the comments, authors will post a link to some other site for discussion. Exactly what Google doesn't want!

      --
      The real "Libtards" are the Libertarians!
    9. Re: IMDB by drinkypoo · · Score: 1

      Potential solution: allow people to submit comments, but the comments donÃ(TM)t become publicly visible unless/until the videoÃ(TM)s owner approves them.

      Letting the video uploader decide the comment policy is really the only fair way to solve this problem. They can already turn off comments entirely, but they ought to have the option to moderate them, as you say.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    10. Re:IMDB by phantomfive · · Score: 1

      but if Youtube is going to be have to do more about them then respond to user complaints

      They can just threaten to remove the channels if they do not police their own comments.

      --
      "First they came for the slanderers and i said nothing."
  2. This is just silly by rsilvergun · · Score: 4, Insightful

    YouTube isn't a social network. The controversy, such as it is, doesn't have anything to do with privacy. Also YouTube hasn't done anything dodgy or illegal, they've just responded poorly to a very minor bit of bad publicity.

    This'll blow over, some full time YouTubers will sadly lose out (and we'll lose out on some good content) and YouTube will go on.

    The CA thing was a mess because not only was there privacy concerns but there was the stink of corrupt American politics all over it.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:This is just silly by rsborg · · Score: 2

      The CA thing was a mess because not only was there privacy concerns but there was the stink of corrupt American politics all over it.

      Yeah, the CA thing was entirely different. The issue at stake was that because FB was really lax on security they effectively let CA pull the whole graph down on everyone even though those people may not have fallen for CA's dirty tricks directly. That information was then weaponized to create deepfake videos and radicalize the population.

      This is more along the lines of the usual "Google doesn't understand humans" policy intersected with pedos being pedos.

      If comments were turned off on YouTube would anything of value be lost? If Google had a policy where kids couldn't be the only people in a video (ML can figure that out), would that be enough?

      --
      Make sure everyone's vote counts: Verified Voting
    2. Re:This is just silly by Anonymous Coward · · Score: 1

      Yea, the CA thing was far worse because it might have been used to help the GOP win elections.
      When the same thing was used in 2012 to help Obama win reelection, it was perfectly acceptable.

      So when you help the party that supports KKK members (VA governor), rapists (VA lt governor), and advocates of infanticide (killing live babies as part of abortion law) you should be able to break whatever rules exist.
      If you want to cut taxes on middle class or protect US citizens from Mexican drugs and violent criminals, that is just unacceptable.

      Is this where the liberal ideology has gotten us to these days?

    3. Re:This is just silly by terrycarlino · · Score: 2

      As I understand it this was pushed by a YouTuber who had been demonetized because his content was creepy. His response was to use the following he had to complain to the advertisers about pedophiles commenting in certain videos in an effort to hurt YouTube and successful creators who had not been demonetized.

      Not that there wasn't a problem, but YouTube was aware of it and trying to address it without forcing creators to have to moderate content. The stream of complaints caused advertisers to pull their ads causing YouTube to this knee jerk reaction.

    4. Re:This is just silly by JaredOfEuropa · · Score: 1

      Exactly. People are getting more ware of privacy violations, but I expect that the vast majority of YT viewers give exactly zero fucks about the fact that a kiddie porn ring is abusing parts of the comments section. They might care if it's their comment section being abused, whether they are hosting the video or just commenting on it, but it's such a small section of YT that people will just ignore it. No one is going to cancel their account over this.

      Advertisers on the other hand are very sensitive about this sort of thing, so YT should take note. But this has no similarity with the Cambridge Analytica scandal at all.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  3. Were Facebook users alienated? by Mark+of+the+North · · Score: 1, Flamebait

    Sure, I was alienated by the Cambridge Analytica scandal, as was another nerd I know, but that's it in my circle of acquaintances, and neither of us gave up our accounts. When I brought up the scandal at a get-together, nobody else had even heard of it, and the conversation shifted to how much everybody likes Facebook.

    Honestly, I don't think Youtube can be blamed for the, admittedly clever, use of its comment system for nefarious reasons. If there is something they can do to stifle those uses, great...but it doesn't seem like there would be a bullet-proof, or even half-good, solution.

    1. Re:Were Facebook users alienated? by Anonymous Coward · · Score: 1

      I'm not sure the jury has come in on that fully yet. Zuck lied to the EU and Congress. That has yet to be fully unravelled.

    2. Re:Were Facebook users alienated? by arglebargle_xiv · · Score: 1

      Yup. Cambridge Analytica had nothing except creepy manipulation of the public. Youtube has cat videos and highly accurate PC assembly videos and world's funniest skateboard accidents and mom videos and whatnot, nothing can stop people going there. Even if they showed videos of pre-teen mothers feeding freshly plucked aborted foetuses from bottles of heroin with blazing pentagrams on them while being sodomized by German shepherds, people would still go to the site because of everything else on there.

    3. Re:Were Facebook users alienated? by Voyager529 · · Score: 1

      videos of pre-teen mothers feeding freshly plucked aborted foetuses from bottles of heroin with blazing pentagrams on them while being sodomized by German shepherds

      I have so many highly conflicted feelings about this video...

    4. Re:Were Facebook users alienated? by arglebargle_xiv · · Score: 1

      videos of pre-teen mothers feeding freshly plucked aborted foetuses from bottles of heroin with blazing pentagrams on them while being sodomized by German shepherds

      I have so many highly conflicted feelings about this video...

      So you've seen it too? What did you think about the scene with the kittens and the meat grinder?

    5. Re:Were Facebook users alienated? by Voyager529 · · Score: 1

      So you've seen it too? What did you think about the scene with the kittens and the meat grinder?

      That one was just terrible.

      The reason I was so conflicted about the first example was how eerily specific it was. 'Kittens in a meat grinder' is the sort of shock value that proves the GGP's point effectively and would have done the job. However, the example provided was scary with how detailed it was, which is the source of my internal conflict.

  4. "soft-core pedophilia ring." by zlives · · Score: 1

    i hope the producers of this ""soft-core pedophilia" " content are punished severely.

    1. Re:"soft-core pedophilia ring." by ffkom · · Score: 4, Interesting

      Do you realize this is about completely mundane videos of children in everyday activities, with the only thing related to "pedophilia" being the claim that it was pedophiles who left idiotic comments that suggest parts of these videos were somehow arousing sexual feelings?

      While theoretically, extremely stupid pedophiles might actually have been the authors of those comments, it seems just as likely that trolls seeking attention for either fun or publicity or money wrote those comments themselves to then base a "scandal" on them.

    2. Re:"soft-core pedophilia ring." by Anonymous Coward · · Score: 1

      Nah, that's basically it. Really his point was two things: first, that the comments were being used for that, and second, that Google's recommendation algorithm worked really well and it only took looking at like two videos of little girls before YouTube decided that was all his new user account was interested in watching.

      I'm not sure exactly what he thinks Google could do about it. Comments are clearly coming from users, and other than disabling them entirely, what is Google supposed to do? The recommendations algorithm is based on what people actually watch on YouTube. If users who watch videos you watch also watch these other videos, it will recommend them to you. It doesn't know what the videos are of, it's just based on what people actually watch.

      So what magical solution is Google supposed to use here? Their current solution is apparently to look for these comments and demonetize videos with them, I guess hoping that will be enough to get content creators to moderate their comments.

    3. Re:"soft-core pedophilia ring." by Anonymous Coward · · Score: 1

      The problem is google's algorithms and how they recommend videos to people. They end up inadvertently creating what are almost communities, and sometimes centered around really creepy shit. I ran into something similar to this before, but with videos of monkeys. Apparently there's a whole community of people on youtube who really really hate monkeys, and like to upload and watch videos of baby monkeys suffering. It was just like the how the softcore pedo ring was described, where you'd go to one video and suddenly you've fallen through a portal into baby monkey hate land, and all the comments are from people who hate monkeys, and all the recommended videos are of the same thing with long weird descriptive names.
      It's some crazy shit.

    4. Re:"soft-core pedophilia ring." by Mashiki · · Score: 2

      One of the problems is, you can go back over say the last 5 years of court cases where that type of action shows a "pattern of behavior" of an individual who's been criminally charged with a sex crime against a minor, or trafficking in child porn. One of the problems is that kids see the attention they're getting then act out the things suggested, that *is* a problem. Said problem has multiple failures of multiple people at multiple levels. If you have kids, or nieces or nephews and so on. Especially kids in the 7-12 range and how they'll act in order to gain praise from an adult for whatever reason, doubly so in cases with an absentee parent i.e. a parent who uses TV, computer/etc as a baby sitting device. Then you shouldn't have any problems figure out why this is a problem. The fact that youtube already had a policy of restricting comment sections of minors because of comments that crossed the line, means that they already know that there's issues.

      The thing you mention with trolls, well ask yourself. If law enforcement and the courts have been using a pattern of behavior in order to restrict people from being able to be near children, what are the chances that trolls have been doing this for years? Pretty low. Though with the recent stuff that's been written, you're likely to start seeing trolls going after people to try and get their comments shut down and demonetized.

      --
      Om, nomnomnom...
  5. Pffft. by Chas · · Score: 1

    Basically, with the new "comments on your video can get you demonetized" policy is going to slowly strangle the content creator community.
    Because it favors established creators with multiple revenue streams already established.

    And it is slowly looking to present an insurmountable barrier to entry for NEW creators.

    --


    Chas - The one, the only.
    THANK GOD!!!
    1. Re:Pffft. by Chas · · Score: 1

      Ah. Someone else who doesn't understand the problem.

      What's going on is that NOW, you can post something that's completely legitimate and drawing money.

      Then a random third party can come in and post something unacceptable in the comments, and BOOM, your otherwise perfectly legit money-making content gets demonetized.

      And "fuck off to your own hosted video". Yep, like I said, a barrier to entry for new content creators.

      Any other dumbfuckery you want to spew?

      --


      Chas - The one, the only.
      THANK GOD!!!
  6. How I would fix YouTube by MikeRT · · Score: 1, Insightful

    1. Fire all of the SJWs who continue to lose their shit that there are still Nazis howling from the virtual street corner. In 2019, anyone obsessed with Nazis should be assumed to either be a closet Nazi or sexually fetishizing them; either of which is moral turpitude for employment purposes as far as I'm concerned.

    2. Abolish the whole ad system in favor of an ad marketplace that takes all of the ML engineers off of hunting Nazis and focusing on finding quality content creators to line up with big name advertisers who must then sign a digital contract saying "yes, we reviewed this and yes we accept full responsibility for all harm YouTube and other producers suffer if we pull out because this producer does some shit that offends us rather than just severing ties with them."

    3. Give every non-premium creator a disk space quota.

    4. Impose the video game rating system on content with severe penalties for any obvious attempt to evade it.

    5. Create a credit system with no transaction fees that encourages people to pay for content. I would go as far as allowing people to offer up a single penny with payments happening every 90 days once a producer has made at least $5.

    1. Re:How I would fix YouTube by AHuxley · · Score: 1

      Use some p2p method to make the watcher offer some of their bandwidth back.
      A way for viewers to support people directly who make video clips without the third party politics and CoC of a CC brand, a membership platform.
      No longer can an online payments network, CC brand, membership platform stop funds going to artists and content creators from their viewers.
      Ensure the video clips flow from the creator to the people searching for them.
      Back to been a utility connecting content to users rather than becoming a publisher of other peoples content.
      Allow political, historical, cultural, faith, meme, news, political content.
      Talk about Catalonia, LOL at French politicians, say Taiwan is the real China, the history of a cult, faith.
      The clips and comments stay with the video creators, not the site that connects users to content.
      Ads become something for each user with content to work out and place in their own content.
      That way content is seen by an ad company and approved for their ads.
      The content creator gets funds from brands they trust and like, use, support, understand.
      The brand and content creator know of each other and have to both give approval.
      The ad brands get to send products, suggests products, review products, place products and get much more out of every video they select.
      The video clip viewers feel good that the content they see is supported by a brand they know, use, like.
      Thats good for the brands, the ad company, the content.
      More funds that go to the content creator rather than ads that get placed over random content.

      --
      Domestic spying is now "Benign Information Gathering"
  7. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  8. Re:Paying for Youtube by ffkom · · Score: 1

    So you are fine with Youtube getting all that content for free while you pay them for it. I for one would rather consider to pay the authors of the videos, not Youtube.

  9. Re:Paying for Youtube by ZipprHead · · Score: 3, Informative

    Will creators still be paid with YouTube Premium?

    "Yes, of course. In fact, YouTube Premium provides a secondary revenue stream for creators in addition to what you're already earning today through ads."

    https://support.google.com/youtube/answer/6306276#YouTube_Red_revenue_1

  10. Re:Frosty Piss by Anonymous Coward · · Score: 1

    it's only a matter of time until YouTube faces a scandal that actually alienates users, as happened with Facebook in the Cambridge Analytica scandal.

    Only one problem -- that never happened. Since the so-called "Cambridge Analytica scandal", Facebook's average daily user numbers have gone up, not down.

    This is just more fake outrage over another phony scandal.

  11. Re:Paying for Youtube by rudy_wayne · · Score: 1

    I already pay and have an ad free experience.

    I use an ad blocker and have an ad free experience.

    What's your point?

  12. Re:Youtube will become a barren wasteland by MtHuurne · · Score: 1

    Advertisers are sensitive to media outrage, manufactured or not. And YouTube is sensitive to advertisers, since those are their major source of income.

    If YouTube actually wanted to do something about pedophiles abusing their platform via comments, they would either identify and ban the accounts making those comments or, if that is too much work or ineffective, disable comments altogether on content featuring children. Instead, they are demonetizing videos, in other words: not showing ads on them. They're pretending to protect children, but all that move protects is the advertisers.

  13. Re:Frosty Piss by terrycarlino · · Score: 1

    Facebook lost young users long before the CA incident. i work with teens and Facebook stopped being used by them in the '00s. Facebook is used by their parents and they don't want anything to do with it.

  14. Re:Summary has it wrong by terrycarlino · · Score: 2

    Nah.

    85% of all content is garbage. 85% of all books are garbage. 85% of all TV is garbage. 85% of all movies are garbage. YouTube is not better or worse in that regard than any other content source.

    But since YouTube has over 7 billion videos that means ther are 1.4 billion videos that are not garbage. Certainly compared the professional media that's way more decent stuff than they put out.

  15. Another college project that needs to grow up by Anonymous Coward · · Score: 1

    Once again a what was once a college project used by a few thousand has morphed into a multi-billion dollar corporate enterprise, sadly those still running it like it's a little college server for a few laughs.

    Some people are scum and they will ruin things that most of us are happy to use for a fun. As anyone who works in retail will tell you, it's always the 5% that are the most difficult to deal with but sadly everything has to be geared up to deal with the minority and the trouble they cause, it's never the 95% who will happily just get along with everyone else.

    Youtube, like Facebook and Instagram all need to learn to grow up and get serious. These companies have now had at least a minimum of a decade to learn how the real internet works with real people, they need to shape up or just drop it before they go the way of Yahoo and MySpace.

  16. so what? by sdinfoserv · · Score: 1

    Did anything happen to FB? Did they change any practices? Did they stop gathering data from non-members? Did it effect their long term revue or stock?
    The answer to all is a "no"... there's no consequences for corporate oligarchs.

  17. Freedom of speech by nevlow · · Score: 1

    Amazing how difficult it is to police freedoms, is it not? Their excuse of, "we're too big to police ourselves" can't work forever.

  18. Re:Summary has it wrong by Tranzistors · · Score: 1

    Certainly compared the professional media

    Which part of the good stuff in Youtube is not professional? When I look into my TY subscriptions, they are either traditional media putting videos on YT, trade professionals who increase their visibility by posting videos, people who have so many views, that they can monetize from TY ads, patreon or in-video ads.

    If whatever amateur videos become good enough, they tend to become professional, because why not take money, if it;s there.