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America's Cities Are Running on Software From the '80s (bloomberg.com)
Even San Francisco's tech chops can't save it from relying on computers that belong in a museum. From a report: The only place in San Francisco still pricing real estate like it's the 1980s is the city assessor's office. Its property tax system dates back to the dawn of the floppy disk. City employees appraising the market work with software that runs on a dead programming language and can't be used with a mouse. Assessors are prone to make mistakes when using the vintage software because it can't display all the basic information for a given property on one screen. The staffers have to open and exit several menus to input stuff as simple as addresses. To put it mildly, the setup "doesn't reflect business needs now," says the city's assessor, Carmen Chu.
San Francisco rarely conjures images of creaky, decades-old technology, but that's what's running a key swath of its government, as well as those of cities across the U.S. Politicians can often score relatively easy wins with constituents by borrowing money to pay for new roads and bridges, but the digital equivalents of such infrastructure projects generally don't draw the same enthusiasm. "Modernizing technology is not a top issue that typically comes to mind when you talk to taxpayers and constituents on the street," Chu says. It took her office almost four years to secure $36 million for updated assessors' hardware and software that can, among other things, give priority to cases in which delays may prove costly. The design requirements are due to be finalized this summer.
San Francisco rarely conjures images of creaky, decades-old technology, but that's what's running a key swath of its government, as well as those of cities across the U.S. Politicians can often score relatively easy wins with constituents by borrowing money to pay for new roads and bridges, but the digital equivalents of such infrastructure projects generally don't draw the same enthusiasm. "Modernizing technology is not a top issue that typically comes to mind when you talk to taxpayers and constituents on the street," Chu says. It took her office almost four years to secure $36 million for updated assessors' hardware and software that can, among other things, give priority to cases in which delays may prove costly. The design requirements are due to be finalized this summer.
It's Java, right? Tell me it's Java!
You can read the headline as a denigration of governments (which is always valid, because they get paid regardless of their performance), but you can also read it as proving that the programmers of the 1980s produces some pretty solid work.
...and is optimized to run on extremely slow hardware. It was often written by people that were extremely talented at optimizing their code because hardware limitations forced them to do this.
I won't deny that advances in computer language have made it possible to write programs better than they used to be written when machines were extremely procedural and single threaded, but at the same time, the amount of bloat in modern programming afforded by modern hardware has more than made up for it.
I've seen the progression of software for simple things like workorder systems and asset management and audit get worse over time. The only 'improvement' is access, in that going from an 80x25 text console on a remote system with terminal emulation, to a a full-fledged program running on a specific architecture in a text mode, to a GUI program on a specific architecture, to 'applet' type programs using runtime libraries cross-platform, to web-based access that theoretically are entirely platform independent presuming a minimum browser version, and in just about all cases the further they've gone, the slower clunkier for actual experienced users that frequently use the system. It might not be any better for inexperienced users either if the vendor hasn't taken the time to look at workflow from an outside point of view.
Do not look into laser with remaining eye.
I think this is awesome. It was good software that hasn't needed to be "updated" every other day like modern software is.
I don't respond to AC's.
A mouse would not increase efficiencies, look at the horrid inefficiencies of web applications. The lost productivity when IBM forced one of their large financial clients to move from a 3270 green screen app for change management to web app caused outrage. Most UI/UX people do not use the tools they design. Is there "technical debt" here, likely. Does the new app need to support a mouse or be web based? Likely not.