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It's Scary How Much Personal Data People Leave on Used Laptops and Phones, Researcher Finds (gizmodo.com)

A recent experiment by Josh Frantz, a senior security consultant at Rapid7, suggests that users are taking few if any steps to protect their private information before releasing their used devices back out into the wild. From a report: For around six months, he collected used desktop, hard disks, cellphones and more from pawn shops near his home in Wisconsin. It turned out they contain a wealth of private data belonging to their former owners, including a ton of personally identifiable information (PII) -- the bread and butter of identity theft. Frantz amassed a respectable stockpile of refurbished, donated, and used hardware: 41 desktops and laptops, 27 pieces of removable media (memory cards and flash drives), 11 hard disks, and six cellphones. The total cost of the experiment was a lot less than you'd imagine. "I visited a total of 31 businesses and bought whatever I could get my hands on for a grand total of around $600," he said.

Frantz used a Python-based optical character recognition (OCR) tool to scan for Social Security numbers, dates of birth, credit card information, and other sensitive data. And the result was, as you might expect, not good. The pile of junk turned out to contain 41 Social Security numbers, 50 dates of birth, 611 email accounts, 19 credit card numbers, two passport numbers, and six driver's license numbers. Additionally, more than 200,000 images were contained on the devices and over 3,400 documents. He also extracted nearly 150,000 emails.

116 comments

  1. I bought a used laptop on eBay once by IWantMoreSpamPlease · · Score: 3, Interesting

    Used to belong to a tax accounting firm.
    Fully functioning. Over 100k tax return forms still on the system.
    *Everything*, was still there. Names, SSNs, tax id records, addresses, everything.

    It's a damn good thing I was honest and DBAN'd that drive immediately.
    I contacted the seller and told him this.
    Never heard back...

    --
    So rise up, all ye lost ones, as one, we'll claw the clouds.
    1. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 5, Insightful

      I'm going to guess that the seller wasn't all that interested in protecting the clients of the business that he stole that computer from...

    2. Re:I bought a used laptop on eBay once by ytene · · Score: 1

      You did the right thing - and credit to you for that... But I sometimes wonder if something like this isn't worth reporting to the FBI. Unless - as someone else has suggested in comments - the device was stolen, then you have to wonder if that tax accounting firm have lax security controls that means they are leaking data all over the place.

      It's the sort of thing that the FBI should want to investigate, given the amount of harm that identity theft can cause - and given the data elements you comment were on the device when you bought it.

      Whilst I do think you did the right thing, were I a customer of that company, I would actually want to know how careless they are, because I would want to take my business elsewhere. That's why I think that a safe way of alerting them [which surely the FBI would have done] might have been worth while.

    3. Re: I bought a used laptop on eBay once by dougdonovan · · Score: 0

      they could care less because if needed...that data will stand in a court of law...just wipe it and move on.

    4. Re:I bought a used laptop on eBay once by nehumanuscrede · · Score: 4, Insightful

      If it was on E-Bay, consider the possibility the laptop was stolen.

      People steal shit like this all the time from desks, vehicles, etc. which is why all of our corporate laptops have full drive encryption.

    5. Re: I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      I'm guessing perfecting OCR software was the goal and he happened upon the old media while testing

    6. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      Accountants, doctors, and lawyers always have lax security controls.

    7. Re:I bought a used laptop on eBay once by cayenne8 · · Score: 1

      It's the sort of thing that the FBI should want to investigate, given the amount of harm that identity theft can cause - and given the data elements you comment were on the device when you bought it.

      While it is stupid to leave personal info, especially THIS much on a laptop or other piece of electronic gear to be sold used.....what crime exactly was committed?

      I mean, if there is no crime to be investigated and charged with, then there is no reason to call the FBI or other law enforcement agencies.

      And no one should have the suspicious eye of law enforcement cast at them these days if there isn't reasons to believe a crime is being committed, and I don't know that selling non-wiped electric gear counts, you know?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    8. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      Contrary to the other comments here, I doubt it was stolen. In my long experience, (and I'm 60 now), the average citizen would be shocked, (shocked, I say! lol) how like 99.9% of businesses out there dont really give a flying motherfuck about you (their customer), your data, your data's purported 'security', nor the ship that any of that motherfucking shit rode in on. They just dont care. They are interested in one thing and one thing only....revenue...and that is all they are fucking interested in. So if wiping an old business laptop of theirs before its sold or otherwise disposed of requires an expenditure of said revenue....fuck that, that thing is going out the fucking door as is.

      This misguided notion that businesses give a fuck about anything other than money ....must mean that the average Joe citizen is either fucking high or fucking stupid...takes your pick. Seriously.

      1950 just called, they want your misguided notions back.

    9. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      Just think about this for a moment. A few years ago there was an article about copy machines. The commercial ones all have a hard drive, and store the documents copied on them. Someone bought several used copy machines, and found all kinds of sensitive personal data on the hard drives.. Not surprising, considering that most people probably don't know that commercial copy machines store electronic copies of the documents copied.

    10. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      Used to belong to a tax accounting firm.
      Fully functioning. Over 100k tax return forms still on the system.
      *Everything*, was still there. Names, SSNs, tax id records, addresses, everything.

      It's a damn good thing I was honest and DBAN'd that drive immediately.
      I contacted the seller and told him this.
      Never heard back...

      That laptop was most likely LEA bait.

    11. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      There are Federal and State laws that cover notifications of a data breach (Federal doesn't have generic breach rules that I know of, but some laws such as HIPPA have such requirements). Reporting it to the FBI allows them to inform the affected company that there has been a data breach and provide assistance, which they do.

    12. Re:I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      Good point. We need to make these kinds of negligent leaks be illegal, before we start reporting them. Call Congress, not the FBI. The FBI is for later.

    13. Re: I bought a used laptop on eBay once by Anonymous Coward · · Score: 0

      Nope, he wrote an entire blog post about it. He was seeing what data he could find.

    14. Re:I bought a used laptop on eBay once by FoamingToad · · Score: 1

      Not American, so I don't know about the FBI angle. Being a Britbong however, reporting it sounds like the type of caper that would result in *all* of your computing hardware being confiscated by law enforcement until it's so obsolete as to be unsaleable.

      Not just the items bought second-hand to prove a point, but everything you use. At least this side of the pond, police have a bit of history in being a bit, shall we say, 'indiscriminate' with regard to what they see as evidence-gathering.

      Although I do feel it's proper that companies that seem to indulge in such lackadaisacal data-handling practices be made to tighten up their processes, I'd be of the opinion that anyone calling law enforcement on the basis of such an experiment would be best advised to remove some of their kit before doing so.

      Sad but true. There's very little benefit, and a world of hurt, from those who want to do the right thing.

  2. Especially Macs by Anonymous Coward · · Score: 0

    Since they are owned by iTards to begin with.

  3. Links Back to Earlier Article by ytene · · Score: 4, Interesting

    Yesterday, BeauHD posted an article related to the fact that California is re-introducing right-to-repair legislation, which, believe it or not, is related to this topic.

    If I can open a slot on the bottom of my laptop and easily replace the internal storage drive (on my PS/3 and PS/4 doing this requires removal of one screw), then I can be 100% certain that I am not leaking data if I sell on my old device. Yes, OK, I still have to buy a new drive and maybe re-install the OS on it, but these are simple enough tasks these days.

    With the advent of devices with integrated storage, often soldered on to motherboards, this becomes impossible. What this now means is that the original manufacturer would have to come up with a way to *guarantee* you that all data on embedded storage had been securely wiped. Otherwise, their failure to do that, coupled with negligent design or negligent security implementations, could result in the loss of your personal data.

    I wonder how many smartphone/tablet/similar device manufacturers would be willing to step up and own that liability in return for being able to prevent you from upgrading or repairing your device. I'm betting not that many.

    1. Re:Links Back to Earlier Article by Anonymous Coward · · Score: 0

      What this now means is that the original manufacturer would have to come up with a way to *guarantee* you that all data on embedded storage had been securely wiped. Otherwise, their failure to do that, coupled with negligent design or negligent security implementations, could result in the loss of your personal data.

      Why is this any of their responsibility? It's the end-users problem once they drive it off the lot. There are tools to securely wipe your hardware, if the owner is ignorant or unwilling to secure their data than their negligence is not the manufacturer's problem.

    2. Re:Links Back to Earlier Article by Anonymous Coward · · Score: 0

      Did you know my washing machine has diagnostic services that can tell me what is going wrong with the device? Except kenmore has decided to make those proprietary EVEN THOUGH I OWN MY WASHING MACHINE. So, I will reverse engineer it, EXCEPT IT IS ILLEGAL BECAUSE IT USES ENCRYPTION. So what now? I can't make sure my bluetooth contacts are removed from the washing machine because I don't have access to diagnostics to show me if the contacts are even still stored there. But it's cool because I should have done this research 5 years ago when I had no idea this would have been a problem. Thanks bro!

    3. Re:Links Back to Earlier Article by ctilsie242 · · Score: 1

      Even if the manufacturer thinks they did a wipe, it might not actually be done. My recommendation is to always use FDE. This way, when the drive is reformatted, there is no way to access the data, especially if the machine uses a TPM, and the TPM is reset.

      I recommend FDE on everything, if possible. This way, making sure a complete zeroing isn't as big an issue.

    4. Re:Links Back to Earlier Article by Anonymous Coward · · Score: 0

      Still sounds like your problem for willingly giving your washing machine access to your data and then feeling bad about it 5 years later.

    5. Re:Links Back to Earlier Article by Anonymous Coward · · Score: 0

      Did you know my washing machine has diagnostic services that can tell me what is going wrong with the device? Except kenmore has decided to make those proprietary EVEN THOUGH I OWN MY WASHING MACHINE. So, I will reverse engineer it, EXCEPT IT IS ILLEGAL BECAUSE IT USES ENCRYPTION. So what now? I can't make sure my bluetooth contacts are removed from the washing machine because I don't have access to diagnostics to show me if the contacts are even still stored there. But it's cool because I should have done this research 5 years ago when I had no idea this would have been a problem. Thanks bro!

      If you brought a bluetooth enable and probably otherwise digital washing machine into your house yes its on you because personal data wasn't less valuable 5 years ago.

    6. Re:Links Back to Earlier Article by Anonymous Coward · · Score: 0

      My recommendation is to always use 9mm or better. This way, when the drive is perforated, there is no way to access the data.

    7. Re:Links Back to Earlier Article by Anonymous Coward · · Score: 0

      When the washing machine breaks down, sell or donate it to someone that will physically destroy the machine containing your data in an epic fashion. Preferably in front of a slow-motion camera. Monster trucks, explosions, wrecking balls, that sort of thing.

    8. Re:Links Back to Earlier Article by toddestan · · Score: 1

      The other fun part is once the integrated battery is toast, you may have no way to even power up the device to wipe it anymore. I guess you could argue that the device at that point is junk and destroy it to keep the data safe, but that would preclude you from selling it/giving it away for parts.

    9. Re: Links Back to Earlier Article by Anonymous Coward · · Score: 0

      "EXCEPT IT IS ILLEGAL BECAUSE IT USES ENCRYPTION"

      Oh for fucks sake, just reverse engineer the encryption if you. Fuck the DMCA, and fuck the turds who pass such laws.

      And remind anybody who you think will tell on you that "Snitches get stitches"

  4. Expect the same with defunct web sites by Anonymous Coward · · Score: 1

    Expect someone to mass purchase defunct store web sites to get equivalent data.

  5. Used Laptops by Anonymous Coward · · Score: 2, Interesting

    I buy a lot of used laptops from people to refurbish and give to local schools that don't have the money to buy them.

    I am appalled at what I find on them.

    One time I got (they were donated) 10 used IBM Thinkpads from a criminal law firm in town. They did absolutely nothing to purge the hard drives of sensitive client information. All of their files were intact, unencrypted, just sitting in My Documents.

    I called them to tell them what they had done and they didn't care one iota. Unbelievable. I could probably have reported them to the State Bar, and probably SHOULD have. But, one thing I've learned is, don't poke an alligator with a stick.

    I ended up just nuking them all from orbit with DBAN and continuing about my business.

    1. Re: Used Laptops by Anonymous Coward · · Score: 0, Troll

      You should've blackmailed them anonymously for Bitcoin to teach them a lesson.

      Putting your identity out there, as you said, is a stupid fucking idea. Even though your actions are morally correct, the feds will assume you are amoral and furthermore you have the capability of finding this data in the first place. Then you end up on the list.

    2. Re:Used Laptops by Anonymous Coward · · Score: 0

      A friend of mine worked at a pawn shop. The pawn shop would check to see if the sale is legit (well, enough checking that the popo doesn't implicate them for obvious stolen goods), then as a matter of course, DBAN the laptop before doing anything else with it. This ensures that if someone stored child porn, or sensitive records, the pawn shop couldn't be held accountable for possessing that data.

      The pawn shop never mentioned the data, nor went looking. This way, there is no way they could get in trouble for what was previously stored on the machine. Plus, with Microsoft, if a machine changes hands, a new Windows license is needed, so when a laptop was purchased, the pawn shop could sell a retail copy of Windows with it, and not worry about Microsoft or other software companies coming by with the motions of discovery.

    3. Re:Used Laptops by Anonymous Coward · · Score: 0

      I occasionally buy a used Lenovo laptop. These are off-lease machines, and I have yet to find any data remaining on the hard drives. Of course, if the hard drive had Windows installed, it was immediately wiped, re-partitioned, and had Linux installed. I do remember years ago I bought a Compaq laptop that had apparently belonged to BG+E. I just wiped the drive, and installed what I wanted on it.

      These days if I sell or otherwise get rid of any computer, its storage devices are wiped, and possibly removed. I also never leave disks in he optical drives, I remove them when I am done with them.

    4. Re:Used Laptops by Anonymous Coward · · Score: 2, Informative

      OEM licenses follow the machine, retail stay with the original owner.

  6. Scary like by Anonymous Coward · · Score: 0

    Scary Movie?

    Or scary like Marlon Wayans is adopted?

    Or scary like the little hand guy reminds you of me?

  7. I used to refurbish computers for a major retailer by kalpol · · Score: 1

    Way way back when, I used to refurbish warranty returns for a major computer retailer. Almost no one wiped their drive before returning their machine. (In addition I amassed a nice music and movie collection of discs left in the drives.) We didn't care much, we would just wipe it and carry on.Sounds like nothing has changed. Incidentally the variety of failures we encountered was impressive - dropped in oceans, hit by trucks, burnt through with blowtorches, urinated on, smoked to death, shot, infested, in addition to the general component failures.

    --
    12:50 - press return.
  8. it's true by Anonymous Coward · · Score: 0

    I bought used cell phones in the past and was amazed at the number of devices containing photos, videos, or social media accounts still logged in.

  9. Most people dont have the skills by Anonymous Coward · · Score: 0

    Most people:

    1. Dont get rid of a laptop or phone until it absolutely stops working altogether.

    and

    2. Dont have the skills or knowledge needed to go in & clear the data from a non-working device.

    and

    3. Dont realize that they need to. They think the data is gone forever once that device died. "I cant get to the data so hackers wont be able to either."

    1. Re:Most people dont have the skills by Anonymous Coward · · Score: 0

      4. Don't understand that lots of problems are software issues, not hardware issues. They think that if they keep getting BSODs on startup and can't login that the laptop is physically broken forever, so they get rid of it and buy a new one.

  10. What? by Anon-Admin · · Score: 1

    I want to know where I can get 41 desktops and laptops, 27 pieces of removable media (memory cards and flash drives), 11 hard disks, and six cellphones for around $600.

    1. Re:What? by petes_PoV · · Score: 1

      And if someone was intent on getting personal details off sold hardware to defraud the previous owners, I am not at all convinced that people who had to pawn their stuff would be a sensible group to target.

      --
      politicians are like babies' nappies: they should both be changed regularly and for the same reasons
    2. Re:What? by Anonymous Coward · · Score: 0

      Obviously this was all way outdated equipment, most of it was probably at least 5 years old.

    3. Re:What? by Anonymous Coward · · Score: 0

      "people who had to pawn their stuff " - people who 'sell' to pawn stores are seldom the actual owners of the items. I am guessing a lot of the rightful owners never got a chance to wipe their systems before it was pawned

    4. Re:What? by ctilsie242 · · Score: 1

      Oftentimes the person trying to pawn the stuff is likely not the person whose stuff is on the device. Pawn shops do try to check serials and databases to check if something is stolen, but stuff does get through.

    5. Re:What? by neo-mkrey · · Score: 1

      In Wisconsin, duh.

    6. Re:What? by toddestan · · Score: 1

      Depending on how old and outdated it is, you can even get paid to take stuff like that.

  11. Not mine! by Anonymous Coward · · Score: 0

    Just had a hard drive in a laptop fail intermittently. Replaced it, took a hammer to the old one after I dropped it from 15ft a few times. No one is going to recover anything from that chunk of parts. I've also disassembled a few to get the magnets out.

  12. One thing he missed by DontBeAMoran · · Score: 4, Funny

    Always look for crypto-currency wallets/numbers/keys/passwords.

    I once found a used laptop with a dogecoin wallet on it, there was still 15 coins in it!
    Needless to say, I still went to work the next day.

    --
    #DeleteFacebook
    1. Re:One thing he missed by Anonymous Coward · · Score: 0

      Dick-pics please!

  13. 200,000 images by Anonymous Coward · · Score: 0

    >200,000 images

    that number seems low

    1. Re: 200,000 images by Anonymous Coward · · Score: 0

      They didn't count the porn.

  14. FDISK by Anonymous Coward · · Score: 0

    I worked at a school system where used computers to be sold or discarded were erased with fdisk. When I found that out, I took a "wiped" computer and used fdisk to rebuild a default Windows partition table and showed them that the filesystem and all of its files were easily accessible. From then on, we used a Linux live CD to copy /dev/urandom over the data.

    1. Re:FDISK by DigiShaman · · Score: 1

      If you're truly paranoid - zero out the drives first, then take the platters apart and use sandpaper on them (both sides of each platter).

      Of course, there are many industrial ways to destroy HDDs, but the sandpaper method is the easiest and frankly, safest way of making abso-fucking-lutely sure that data will never be recovered.

      --
      Life is not for the lazy.
    2. Re:FDISK by Gilgaron · · Score: 1

      I figured drilling a hole through the drive would do for non-government actors, is this not the case?

    3. Re:FDISK by Anonymous Coward · · Score: 1

      Take them apart anyway, the magnets are great!

    4. Re:FDISK by BringsApples · · Score: 1

      Most Linux distros come with "shred" installed. Shred was designed to work with older file systems, but can certainly wipe a whole drive as easy as:

      shred -z -n 5 /dev/sda

      --
      Politics; n. : A religion whereby man is god.
    5. Re:FDISK by Anonymous Coward · · Score: 0

      The platters are fun, too.

    6. Re:FDISK by kaatochacha · · Score: 1

      But be careful, some are metal covered glass. One of my friends took one apart and started slinging the platters around like a ninja. One hit a wall and absolutely SHATTERED, spraying glass bits everywhere.

    7. Re:FDISK by b0s0z0ku · · Score: 1

      The glass platters are usually on laptop drives. Make them easy to destroy -- just throw the drive against a hard surface until you can shake it and hear the rattle of broken glass inside.

    8. Re:FDISK by b0s0z0ku · · Score: 1

      If you have a drive with glass platters -- 95% of laptop drives, just throw it against a concrete floor or sidewalk repeatedly. The glass will shatter, making the drive irrecoverable by all but government actors with billions to spend. You'll hear the bits of broken glass rattling around inside when you shake the drive once it's destroyed.

      Laptop 2.5" drives are also very thin. Put it between two bricks like a bridge, hit it with a hammer. The drive will actually bend, bending or shattering the disks and snapping the circuit board.

    9. Re:FDISK by eaglesrule · · Score: 1

      I have long handle groove-joint pliers for dealing with 2.5" drives. Not only is it effective and easy for destroying the control board and the drive platters, the crunching noise is actually very satisfying and stress relieving.

      3.5" drives go to the drill press.

    10. Re: FDISK by Anonymous Coward · · Score: 0

      Here that?

      A maraca??

      No, that's the sound of shattered dreams.

  15. Thieves don't care by Anonymous Coward · · Score: 0

    I expect a lot of those "used laptops" were stolen. I doubt the thieves cared enough to even so much as look at the data on the machine. They just wanted to sell it for a quick fix. I'm sure my personal data is available for the world to see by now, given how many machines have been stolen from me. You'd think I'd learn my lesson and encrypt everything, but I buy low-end machines and don't have the patience for that sort of thing.

  16. Dumpster diving for laptops by Anonymous Coward · · Score: 1

    As someone who has dumpster dived for electronics before, it's amazing the shape people throw away hardware in. They crack a screen and don't think about he data on the system, let alone the fact that the laptop still works. I've found tax records, bank passwords, etc on systems I've come across. I'm always a proponent of DBAN and when I find that stuff I'm quick to wipe the system, but I imagine a lot of people's data gets stolen due to carelessness.

  17. OCR? by Anonymous Coward · · Score: 0

    How and why would you use OCR software to search a drive for PII?

    1. Re:OCR? by Anonymous Coward · · Score: 0

      Because this article is Gizmodo and crappy. He did a full write up that is much more in depth. He was specifically trying to figure out how much PII people are leaving on things.

      "I used pyocr to try to identify Social Security numbers, dates of birth, credit card numbers, and phone numbers on images and PDFs. I then used PowerShell to go through all documents, emails, and text files for the same information."

  18. Lifecycle Management by Anonymous Coward · · Score: 0

    It's a high time for the consumer operating systems to include an automatic data backup to an external or otherwise designated device followed by automatic software license backups over all installed proprietary software, followed by a disk wipe plus random overwrites as many times as requested to fulfill the customer needs. And somehow automatically ensure that the customer pulls out the backup drives instead of the wiped ones.

  19. How many were stolen? by drinkypoo · · Score: 1

    If he got them all at pawn shops, then many of them could have been stolen. A lot of stolen goods go to pawn shops. The same is true of flea markets.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:How many were stolen? by Anonymous Coward · · Score: 0

      Whether they were stolen or not, it doesn't change the fact that the previous owners should have encrypted and/or secure wiped everything on the drives.

    2. Re:How many were stolen? by drinkypoo · · Score: 1

      Whether they were stolen or not, it doesn't change the fact that the previous owners should have encrypted and/or secure wiped everything on the drives.

      *blink*

      *blink*

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  20. It's a common user problem by nehumanuscrede · · Score: 1

    without a common user solution.

    Pretty much everyone on here knows how to properly wipe a device / drive / whatever.
    This crowd, however, doesn't really represent the common user.

    To be used effectively by those who don't speak IT fluently, the process of wiping / clearing any
    given device needs to be simplified imo.

    After educating these people on WHY they need to wipe a device, make sure they have an
    easy method to make it happen.

    For phones, a built in App wipes the entire phone when the user initiates it. ( Throw some
    confirmation dialog in there to make sure it's what they want to do. )

    All manner of laptops and whatnot can probably use a pre-installed program to initiate the wipe on next
    reboot. ( again, with confirmation ) Only really relevant for Windows and Mac systems as anyone
    who is running Linux probably doesn't need any hand-holding for this sort of thing.

  21. My solution by The+Grim+Reefer · · Score: 5, Funny

    I typically overwrite all sectors on a HD for a month with random crap, and drill holes in the platters.

    After that it gets spun around inside a 15 Tesla magnet for 2 hours. Then I use thermite to melt it into a pool of slag, grind up the slag into a fine powder and divide that into 5 equal portions.

    I feed one of those portions to my dogs and then set half of their waste on fire and put the other half into the garbage. I use honey to stick another portion to the bird seed I have in a feeder. The third portion I take to a metal recycling place. The fourth portion gets flushed down the toilet. The fifth portion is in a safe deposit box, just in case I need to recover anything.

    If I'm being extra careful, I encrypt the drive with ROT13, twice, before the random writes.

    1. Re:My solution by thegarbz · · Score: 1

      I typically overwrite all sectors on a HD for a month with random crap, and drill holes in the platters.

      How well does that work on a small device with a soldered on SSD that just had the screen break and is still under warranty?

    2. Re:My solution by Anonymous Coward · · Score: 2, Funny

      Same, only you do it to the whole device. Return the firth portion under warranty.

    3. Re:My solution by Anonymous Coward · · Score: 0

      "How well does that work on a small device with a soldered on SSD that just had the screen break and is still under warranty?"

      Well, if that device is an Apple computer of some sort, there is a keystroke combination that will boot it into "USB device" mode, and you can access its built-in HDD or SSD as an external drive on your computer.

  22. Bought old computers at a university auction by Anonymous Coward · · Score: 0

    The ones that worked were full of data...

    1. Re: Bought old computers at a university auction by Anonymous Coward · · Score: 0

      I bought a laptop at a university auction that had medical research data on named children on it. It was an old Windows 3 laptop. This was in the Windows XP era and all the newer laptops sold at the auction were driveless. I was the nerd buying the old laptop for a few dollars.

  23. Secrets? by TechyImmigrant · · Score: 3, Insightful

    >Social Security numbers, dates of birth, credit card information

    None of these things is a secret and should not be used as such.

    --
    I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    1. Re: Secrets? by backslashdot · · Score: 1

      Really? Then provide yours.

    2. Re: Secrets? by TechyImmigrant · · Score: 1

      Really? Then provide yours.

      I will when they make it illegal to use them as authentication tokens.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    3. Re: Secrets? by Anonymous Coward · · Score: 0

      We should all post our SSNs at once, because it is not a legitimate 'secret code' for stores to use to issue credit cards at the cash register. If 10% of the population organized and mass disclosed our SSNs it would shut dow the credit industry abuse of SSNs.

    4. Re: Secrets? by Anonymous Coward · · Score: 0

      Really? Then provide yours.

      Claiming they _shouldn't_ be, isn't the same as claiming they _aren't_.

      I don't know what your SSN is, but I have a ballpark idea of what your IQ is.

    5. Re: Secrets? by Anonymous Coward · · Score: 0

      What, have we not already? I hear the DarkNet already has over 10% of the population's PII.

    6. Re: Secrets? by The+Grim+Reefer · · Score: 1

      Really? Then provide yours.

      Okay. 3. I'm really old.

    7. Re: Secrets? by reboot246 · · Score: 1

      I'm so paranoid about my security, even I don't know what my numbers are!

    8. Re: Secrets? by Trogre · · Score: 1

      So they are de facto secrets.

      --
      "Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
    9. Re: Secrets? by TechyImmigrant · · Score: 1

      So they are de facto secrets.

      Bullshit.
      Lots of people know my birthdate - It's been entered on numerous forms.
      Lots of people know my SS number - It's been passed around government departments for a long time.
      Lots of people have access to my credit card number - Pretty much every time I use it.

      That means we live in a de-facto vulnerable state. I don't plan to make myself more vulnerable.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    10. Re: Secrets? by bingoUV · · Score: 1

      So you do see how it is a problem that such information is left on sold devices You just pretend not to see it to make a snarky post on /.

      --
      Bingo Dictionary - Pragmatist, n. A myopic idealist.
    11. Re: Secrets? by TechyImmigrant · · Score: 1

      So you do see how it is a problem that such information is left on sold devices You just pretend not to see it to make a snarky post on /.

      I see that it is the practice of companies and the government using them as authentication tokens that makes it a problem when they are left on devices.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    12. Re: Secrets? by Anonymous Coward · · Score: 0

      "provide yours"

      4557-42A4 - Commadant - Schuffstaffel ...oh, you ment the other SS number

      Ach! I'm such a dummkopf :[

  24. People USUALLY intend to redeem things they pawn by WoodstockJeff · · Score: 1

    If you're planning on getting something you use back, and are desperate enough to use a pawn shop to get money, you probably aren't thinking, "Hey, I should invest money I don't have right now in backup media so that I can wipe the contents of this machine I'm planning to get back after I get my paycheck next week."

    If you wipe the drive properly, the machine becomes useless to you, even if you get it back.

    Of course, if a thief is pawning it, they probably didn't think to wipe the contents. Heck, they may have been too stupid to, OR, while they were rummaging around their victim's house, discovered that stealing their identity wasn't a profitable idea...

  25. First thing... by CoreDreamStudios · · Score: 1

    you do is DBAN and/or replace the drive, and if phone, do wipe. Never use a used laptop or computer or phone due to numerous issues. This would include sensitive documents, passwords, illegal content, viruses, etc.

  26. Re:People USUALLY intend to redeem things they paw by Gilgaron · · Score: 1

    So I guess I'm showing my ignorance, but people sell things to pawn shop intending it to be like a payday loan with collateral of their property?

  27. Donated machines by nothingtodo · · Score: 1

    I help refurbish computers for a nonprofit and had one donated a while back. From a cursory look on the hard drive, there was no login password, business and home addresses, SSN and credit card numbers, pictures, scans, detailed financial data and more. I could have totally stolen this user's complete identity so easily if I were a dishonest person. Needless to say. the hard drive underwent DBAN. Even computers I've bought from secondhand stores have had personal info on them. I guess most people think the login password is sufficient in most cases to prevent the data from being used even though we all know there are tools to recover or erase the login password.

    --
    -- After all is said and done, more is said than done.
  28. I hate to say it....users don't care about privacy by froggyjojodaddy · · Score: 1

    A person might be concerned about privacy. You, me, most people here wouldn't fit in the other category, but people generally don't care about privacy. Even if they get stung, they'll care about it only until they get their replacement cards and a refund from their credit card company, then it's back to the same lax behaviors.

    Case in point: People who are concerned about their privacy wouldn't tell 20 million anonymous people that they're going on vacation and, by extension, leaving their house generally unsecured for a long period of time. But it happens all the time.

  29. To this day by Anonymous Coward · · Score: 0

    I have a few friends that bring me boxes or hdd's do scour.
    The naughty pics, the financial information and so forth just make me cringe....
    Good thing my white hat is on solid.

  30. Drill for spinning disks, shredder for SSD by raymorris · · Score: 2

    For spinning platters, yeah drill a couple holes. Then it can't be spun without vibrating far more than the width of a track. If you can't spin it, you can read the data from it.*

    SSDs have a bunch of little memory chips, of course - and each chip can be read with nothing more than a Raspberry Pi. They really need to go into a shredder, or a fire (not ecological).

    Wiping an SSD by writing zeroes to each sector may do nothing but add the sector the "zeroes" list. Writing random data to all sectors will wipe most of the memory chips, but not all because there is no stable mapping between sector numbers as seen by the OS and chip locations.

    Some SSD vendors provide a wipe utility which actually wipes their drives.

    * Someone did a cool parlor trick of reading a few bits off a disk without spinning it by using a million-dollar magnetic microscope. They had an error rate of around 25% and it takes an hour or so to read a few bytes. With 8,000,000,000,000 bits on a 1 TB drive, we'll all be long dead before that technique would find anything interesting on a typical drive.

    ** But it could be useful if someone did:
    dd bs=32 count=1 of=bitcoin_key_billion_dollars

  31. Re: I used to refurbish computers for a major reta by Anonymous Coward · · Score: 0

    Way to stay on topic

  32. Reputable Recyclers by duke_cheetah2003 · · Score: 1

    I would recommend if you're discarding a device, you donate it to a reputable recycler in your area.

    I know in my case, as a recycler, we destroy all data on all devices we receive before repurposing them.

    You should pick a recycler whom is committed to customer privacy and has certifications for data destruction practices.

    Ask your recycler about how they handle data on received devices. Probe deeper if you want, ask to see the procedures taken.

    Not every consumer is savvy enough to properly erase devices. Some devices can be tricky to erase, especially phones. Even the savvy group of people discarding devices, they may have busy schedules. May not have time/energy to devote to properly erasing devices. They like everyone else should choose a reputable recycler, for peace of mind and time savings.

  33. Device Encryption by duke_cheetah2003 · · Score: 1

    This is a great use-case for casual device encryption.

    Phone, tablet, desktop PC, on all of these you should consider full device encryption for your storage.

    Once an encrypted device is no longer needed, you can discard it safely without worry if was encrypted all along to begin with.

    This also helps mitigate the consequences of device theft.

  34. Re:People USUALLY intend to redeem things they paw by Anonymous Coward · · Score: 0

    This is the primary purpose of a pawnbroker and why you usually won't find them in nicer neighborhoods. They offer secured loans and hold onto the collateral, there is no credit check or credit reporting if a person defaults on a loan. The person has a contracted amount of time to repay the loan and interest, afterwards the items can be resold.

    People can also sell things outright to the shop.

  35. Re:People USUALLY intend to redeem things they paw by AvitarX · · Score: 1

    Exactly, usually the interest is far better than a payday loan, but they have the collateral.

    A payday loan (in my area) costs $75.00 for $500.00 0 interest loan with a 2 week payback. They take a bank account for the deposit and pull the $75.00 to renew your loan if you don't pay it back in 2 weeks. Effectively you're paying $1950/year in fees for a $500 until you pay the principal.

    With a pawn shop you use property as collateral, and typically get a loan amounting to 25%-50% of your collateral's thrift/used goods value (it depends on how quickly the shop thinks they'll be able to sell it if you default), often there's some type of storage fee too. The interest amounts to 10%/month and if you pay back your loan + storage fees in 3 months you get your things back.

    --
    Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  36. crypto wallets by Pezbian · · Score: 2

    Every computer I resell I've started checking for cryptocurrency.

    Back when BTC was going for a couple bucks, college kids would set up miners on school PCs that I would later buy at surplus sales.

    That $5 Core Duo with the massively outdated GPU might be worth its weight in gold.

    --
    In a world of the blind, the one-eyed man is king--and the two-eyed man is a heretic.
  37. Put personal info on removable drive, not computer by Anonymous Coward · · Score: 0

    Do what I do - put your personal information onto a removable drive, instead of onto the drive in your computer. Then if you sell your computer, or if it's stolen, or if you have to take it in for repairs, your personal information isn't on the computer.

    Remember to back up your external, private drive, as well as backing up your computer.

  38. Not me! by p51d007 · · Score: 1

    When I get rid of a phone (I typically keep them because AI don't buy contract phones), SIM card pulled, factory reset 3 times. On laptops, I set up the laptop, Network or wifi connections. Then the drive gets mirrored with an SSD, the HDD is shelved with the expiration date of the warranty. If I sell the laptop, the original drive gets put back.

  39. You'd be amazed by Anonymous Coward · · Score: 0

    Several years ago, was working at a refurb place and processed a whole pallet full of cd/dvd-rom drives. It was amazing how many movies and software disks I found. The disk with the homemade porn was a bonus. (I broke that one.)
    We wiped the drives without even looking at them, but I imagine many still had info on it. I've bought or been given many things over the years that still had lots of data. My favorite was a computer loaded with several years of tax returns and job applications. I wiped it, but even I was tempted.

    1. Re:You'd be amazed by Pezbian · · Score: 1

      Back in the mid-90s, I ended up with a random broken 4x CD-ROM drive that was headed to the trash. It had a Rise of the Triad CD stuck inside. The drive only needed the eject belt put back on.

      --
      In a world of the blind, the one-eyed man is king--and the two-eyed man is a heretic.
  40. Re:People USUALLY intend to redeem things they paw by Anonymous Coward · · Score: 0

    "A payday loan (in my area) costs $75.00 for $500.00 0 interest loan with a 2 week payback. They take a bank account for the deposit and pull the $75.00 to renew your loan if you don't pay it back in 2 weeks. Effectively you're paying $1950/year in fees for a $500 until you pay the principal."

    This is where a lot of people get into trouble - they think the $75.00 is paying off the loan. It ISN'T. It's only paying off the interest.

  41. Re:People USUALLY intend to redeem things they paw by AvitarX · · Score: 1

    And you can't touch the principal unless you can pay the whole $500.

    So you can't even chip away at the loan.

    --
    Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  42. Re: I used to refurbish computers for a major reta by Anonymous Coward · · Score: 0

    While off topic, at least he's got some enthusiasm about something other than Trump.

  43. My discard box by The+Snazster · · Score: 1

    I have this box full of old hard drives and cell phones going back 15 years. This is why. I should really do something with it one of these days, but at least I know for certain no one is looking at them.

  44. Re:Put personal info on removable drive, not compu by b0s0z0ku · · Score: 1

    There may still be cache files on the main drive containing personal data.

  45. ebay by Anonymous Coward · · Score: 0

    Just bought some SLC SSD's from Ebay. Came complete with OS and customer data. Sad.

  46. Re: I used to refurbish computers for a major ret by Anonymous Coward · · Score: 0

    Omg dont mention the T word or the C word. You will bring them.

  47. Destroy your old hard drives! by Anonymous Coward · · Score: 0

    Destruction of old hardware and devices is cathartic!

  48. remembering Aaron Swartz by eaglesrule · · Score: 1

    There are Federal and State laws that cover notifications of a data breach (Federal doesn't have generic breach rules that I know of, but some laws such as HIPPA have such requirements). Reporting it to the FBI allows them to inform the affected company that there has been a data breach and provide assistance, which they do.

    Sure, the first reaction is to want to be a good citizen and report crimes. Then there's remembering just why you shouldn't talk to cops.

    Trusting law enforcement and the legal system to treat you fairly and honestly is for optimists.

  49. Windows 10 Home by Mr_Silver · · Score: 1

    I can't help feeling that Microsoft could significantly improve this situation by including Bitlocker into Windows 10 Home edition.

    They could make it even better if was one of the recommended actions in "Action Center" - meaning that Windows would occasionally nag you to set it up.

    --
    Avantslash - View Slashdot cleanly on your mobile phone.