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AT&T CEO Interrupted By a Robocall During a Live Interview (theverge.com)

At an Economic Club event in Washington, DC today, AT&T CEO Randall Stephenson was interrupted on stage by a robocall, pausing an interview in front of dozens of people and driving home that absolutely no one is safe from the spam epidemic. From a report: Over the past few months, regulators at the Federal Communications Commission have been feeling the pressure from lawmakers and consumers who are urging them to put an end to the relentless onslaught of robocalls people receive every day. Last year, consumers received over 26.3 billion of these scammy calls and the problem only appears to be getting worse. "I'm getting a robocall, too," Stephenson said during the Economic Club event, ultimately declining the call on his Apple Watch. "It's literally a robocall."

21 of 139 comments (clear)

  1. Caller ID is a joke by Anonymous Coward · · Score: 3, Insightful

    There is almost NO security whatsoever, and even a total moron can install an app on his phone to spoof somebody's #, potentally ruining the victim's life.

    To not even have the most basic security in place when it was rolled out decades ago is criminal.

    1. Re: Caller ID is a joke by Anonymous Coward · · Score: 5, Insightful

      When people pull those "swat" pranks, they are spoofing their number so it appears they are at the house they are swatting.

      Guess what, some people have died from this.

    2. Re:Caller ID is a joke by helpfulcorn · · Score: 3, Informative

      I always thought 911 was a joke, now it's caller ID too? Public Enemy will have to update their song.

      In reality, I don't answer the phone at all anymore unless it's someone on my contact list or they call repeatedly from the same number, then I know it's probably a person worth talking to.... probably.

      The question is, how long until robocallers start getting that people will do that?

    3. Re:Caller ID is a joke by l0n3s0m3phr34k · · Score: 2

      I only wish I could do this. However, my job required me to be on-call for a week at a time; it would be pretty impossible to program the phone with all the phone numbers of all potentials.

    4. Re:Caller ID is a joke by mark-t · · Score: 2
      I remember when Caller ID first started to become a thing, I always said that it needed some form of out-of-band reverse lookup in order to be practical. I have no idea why it was never implemented alongside of it.... it always seemed feasible to me to develop an out-of-band protocol for trying to talk back to the number that *YOUR* phone thinks is calling you to see if it really is... If the caller is faking some other number, then the out-of-band protocol would end up reaching some other phone which would simply ignore the lookup and without any sane response, your phone could know that it had no verified caller ID info.

      The rollout for this to fully work would have been slower, requiring more end-point upgrades before being ubiquitous enough to be practical, but I'm pretty sure that we still could have gotten there by now. Regular phone calls without caller ID would have still worked in the interim, however, just as they did while caller ID itself was initially being rolled out.

  2. Shenanigans!!! by Major_Disorder · · Score: 5, Insightful

    I'm calling it. Who wouldn't shut off their phone ringer while doing an interview? BS, pure unadulterated BS.

    --
    First law of people: People are generally stupid.
    1. Re:Shenanigans!!! by No+Longer+an+AC · · Score: 2

      The same type of people who NEVER turn their ringer off.

      Or who are too stupid too.

      I actually fancy myself to be someone who is at least somewhat tech savvy and my ringer is NEVER (intentionally) on unless I'm eagerly awaiting a call and yet today the thing made noises and vibrated. It usually doesn't. How the hell did that happen? I don't know. I just wanted to throw the phone against the wall.

      It wasn't a good time. Hasn't everyone wanted to throw their phone against the wall at some point? I mean if we weren't considering the TV. I'll take destroying destroying 2 tech devices in one swift motion for $1000, Alex.

      I somehow restrained myself.

      It's not actually that I'm not somewhat tech savvy. It's that the Volume Up and Volume Down buttons are right next to each other and the Volume buttons are used for other purposes on my phone (e.g., Volume Down and Power takes a screen shot, if you're lucky Should be easy, right? Then why do I end up just turning up the volume when I want to take a screenshot? Maybe the Volume Up button should be on the right side of the phone while the Volume Down button could stay where it is ).

      Or maybe the lesson is that the CEO of a HUGE corporation isn't a phone geek because he's involved more in business strategies and marketing and things which seem like black magic to you and I. And besides, don't such calls make ATT money? I mean at least they don't hurt them.

  3. Why would the telcos want to stop this? by viperidaenz · · Score: 4, Insightful

    They make far too much money from people answering spam calls.

    1. Re:Why would the telcos want to stop this? by MobyDisk · · Score: 4, Insightful

      Fine the phone company for any robocall that they cannot trace. That will motivate them to make the necessary changes to track the originator of the calls, or cut-off those intermediate telcos who refuse.

  4. Load of Bullshit ... by Anonymous Coward · · Score: 5, Interesting

    All that is required is:

    (1) Reverse Path Verification (That is, do not accept terminations from a network that could not be the originator)
    (2) Do not permit originators to set "Caller ID" to a number they have not rented (from the provider).

    Problem solved.

    However, this will never happen because in case (1) the terminating network makes money from terminating incoming calls. They will not make this money if they refuse to terminate the call. Therefore, they have an interest in not verifying anything at all as that will adversely affect their revenue stream.

    In case (2) the provider (call originator) makes money from originating calls. They do not care that the "caller id" is fraudulent (and they know it is fraudulent because they do know which customer to charge for the call origination). They have an interest in not preventing fraudulent "caller id" since that will adversely affect their revenue stream.

    There is absolutely no need for this Stirred and Shaken crappola that will do nought whatsoever.

    Furthermore, there is no evidence that dingy-doofus was interrupted on stage by a robocall SINCE HE DID NOT ANSWER THE CALL AND NO WITNESSES HEARD THE ROBOCALL. It was more likely his boyfriend calling to remind him to bring home some more lube.

  5. Anyone else had FEWER calls last 2 weeks? by damn_registrars · · Score: 2

    I've seen a dramatic drop in robocalls to my cell phone over the past two weeks. Prior to last Monday my average was ~ 5 robocalls per day. Last week I had 2 all week. This week I've had 2 so far. I haven't changed anything - I've had the same phone number for 20+ years and same carrier for 10+ years - so I don't know what happened.

    As much as I would like to think that John Oliver's move might have something to do with it, I still don't expect the FCC guys have any concern for us poor bastards on our regular consumer-grade cell phone plans.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:Anyone else had FEWER calls last 2 weeks? by gweihir · · Score: 5, Insightful

      I have had none this year and one last year. Unsolicited commercial call, that is. Robo-calls I never had a single one in my life. Of course, here the robo-caller pays a $50'000 fine per incident and repeat offenders may go to prison. Europe is a bit ahead of the US in these matters.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    2. Re:Anyone else had FEWER calls last 2 weeks? by Antique+Geekmeister · · Score: 2

      Indian recruiters. My profile is up in several places so that job candidates can look me me up. Any text change on the profile triggers a wave of non-technical people from India, pretending that they are from the USA, with technology jobs from around the world.

    3. Re:Anyone else had FEWER calls last 2 weeks? by AmiMoJo · · Score: 2

      How practical is it to just block all calls except for a specific whitelist?

      You could whitelist your friends and institutions like your bank who handily spoof their called ID number to the main switchboard one. Everything else just silently drop the call.

      How often does an unknown number make an important call to your phone? Do you want to talk to anyone who doesn't also have your email address to arrange to be whitelisted first?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  6. Oh, what is his cell number? by aaarrrgggh · · Score: 2

    While we are at it, how about home, office, secretary. Oh, and the same for all the other carriers, land and wireless. I sense a good Kickstarter coming.

  7. The irony is ... by fahrbot-bot · · Score: 3, Funny

    ... the call was to ask if he was happy with his long-distance phone carrier.

    --
    It must have been something you assimilated. . . .
  8. Robocalls are impossible to stop by Anonymous Coward · · Score: 3, Insightful

    ... says only country where this regularly happens.

    You just gotta get over the idea that everyone has a god given right to advertise to anyone anywhere. But getting that particular meme out of the US consciousness is going to be difficult.

  9. The advice on robocalls is wrong by Vermonter · · Score: 4, Insightful

    We're always told - don't pick up, don't engage. But the truth is, if we want to stop these robocalls, then if you can you *should* answer, you *should* engage, and you should try to keep a live person on the line with you for as long as possible. This will cost the scammers money... after all, talking to a human isn't free; that human is getting paid. Or if they aren't paid by the hour, then if they are busy with you who (presumably) knows its a scam, then they are unavailable to be scamming others.

    If we as a culture decided to waste a few minutes of the scammers' time with every phone call, then they would quickly lose their value, and many scammers would go out of business.

  10. Re: No issue where I am by Frederic54 · · Score: 5, Funny

    > > The US is a target because everyone knows our language and we have money.

    > That doesn't explain why this problem doesn't exist in the UK and Ireland.

    Because you don't have money?

    --
    "Science will win because it works." - Stephen Hawking
  11. US problem only? by sad_ · · Score: 2

    i hear a lot of US people complain about robocalls, it seems to be a real, serious problem.
    it's something i never ever hear about with my friends, colleagues, family, etc here in EU.
    i'm really interested to know/hear why this seems to be a US only(?) problem, what's stopping robocallers in EU?

    --
    On a long enough timeline, the survival rate for everyone drops to zero.
  12. Stop trying to steal from me and give to corps by Actually,+I+do+RTFA · · Score: 2

    (2) Do not permit originators to set "Caller ID" to a number they have not rented (from the provider).

    That's not a "rented phone number". By federal law that's my number. I can take it to another provider. It's like owning a static IP, vs. renting one from your ISP. You get to take it with you.

    Which is good, because number lockin was a way to keep people from moving to another provider, and caused rates to go higher.

    --
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