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User: silvwolf

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  1. Re:The Magic Supersecret Anagram T-Shirt on iCopulate Romances iPods, Executive Pong · · Score: 1

    I did too, without caring what the anagram said. Hey, it's a free t-shirt :)

    I've had a couple things in my cart there for a couple weeks but have been too lazy to generate a one-time use credit card number. The t-shirt was my needed motivation.

  2. Re:Paper sleeves in boxes on CD Storage Advice? · · Score: 2, Informative

    I wish I could find Tyvek sleeves, but nobody seems to sell em anymore, they might take fractionally less space than paper, they're thinner.

    Tyvek sleeves, though they are quite a bit more expensive than paper sleeves. I bought a spindle of TY 8x DVD+R's from them a couple weeks back. Shipped out same day I ordered.

  3. Re:Microsoft on Apple Developing Two-Button Mouse · · Score: 1

    I've grown to hate that "feature". I bought a Wireless Intellimouse Explorer about 5 months ago and thought the smooth scrolling was kinda nice at first. Then I tried playing FPS's with it. Trying to scroll just one weapon at a time is near impossible when you are in a rush.

    It is pretty nice for scolling long pages quickly though. I had convinced myself to take it to work and buy a Logitech mouse for home use, until I lost my job last week. Sigh.

  4. Re:Seagte Barracuda Hard Drives on Building a Silent, Air-Cooled System · · Score: 1

    That still remains one of the oddest calls from a user that I've taken.. "My computer was just smoking for a few seconds and made this terrible smell."

    Take it apart and I see a small hole burned through one of the chips on the Fireball. It was a Gateway too.

    Think that was towards the last half of 2000..

  5. Re:My view on Interview With The SpamAssassin · · Score: 1

    Even if you're not dumb enough to fall for it, I bet you'll look real hard at any real correspondence from your bank. That cloud of suspicion is what the banks hate the most.

    Yup. Take Paypal for example. Unless I know I generated the email by sending money, I ignore anything from them. If they do send legitimate emails I wouldn't know it. They can figure out a way to send me a message when I login to the website if they want to get a message to me.

  6. Re:67 hours no? on GlobalFlyer Completes Record-Breaking Flight · · Score: 4, Interesting

    -The whole "loss of fuel" thing was a huge publicity stunt that worked wonderfully. Oooh, the anxiety!

    Article Link

    "When asked if the Mission Control team had overplayed the seriousness of the fuel shortage, Branson replied: "Incredibly, the thing is, in life truth is often stranger than fiction."

    Branson said he had expected the flight would either be disastrous or boring but "everything that could have happened seems to have happened. There has been a lot of drama.""

    (That was before the landing.)

  7. Re:Bill the departments on Helping IT Save Money ... and Jobs? · · Score: 1

    Maybe billing per hour is a bad idea, but what about per computer support costs? Charge back the departments $x per month for supporting their computers. Give em 100 computers and they can use em how they see fit. Throw 10 in the closet, they still get billed for 100 so you aren't losing money by having equipment hidden away someplace not being used. They give em back, they pay less, but you have those 10 computers to give to someone else.

    Set up service levels.. they wanna pay $x per month to have escalated support calls answered in 15 minutes, or pay a little less and lower the SLA. Some departments will feel the need to have their calls responded to as quick as possible, but some will have more tech saavy users and won't need such a high SLA.

    The departments are able to look at a piece of paper and see exactly what they are paying and what services they are getting, rather than just seeing a big number for that giant IT cloud. You're able to show them exactly where the money is going and justifying your existence.

  8. Re:Can't wait. on Spyware for Firefox Coming This Year? · · Score: 1

    If Paypal ever tries to communicate with me via email, I wouldn't know it. Too many of those phishing scams going around that I just automatically delete any email that has to do with Paypal, unless I know that I generated them. Even then, I look through the details to make sure everything is kosher and don't click on any links in the email.

    Same with communications from my tiny local bank (just in my county in Indiana, doubt they would be the subject of a phishing scam anyways), ING direct, investment company, and my credit card company.

    I've told my mom the same too -- Citibank will never email you, so just delete anything that looks like it comes from them.

  9. Re:Internap Sucks on LiveJournal Servers Go Down · · Score: 1

    While this exact example my not apply in colo spaces (I've never seen any big mechanical devices in any of the ones that I've been in)

    I got a tour of my college's datacenter during one of my classes. Pretty big school, about 18,000 students. Seemed to be a pretty standard datacenter w/ racks of servers, tape robot, raised floors, fire suppression system, etc. Also in the room was the printer that perforated & sealed the student account statements and other mass mailings. I found it rather odd that the machine was in there..

  10. Re:Newegg on Where Do You Shop for Server Components? · · Score: 1

    And as a small business owner on the east coast, I get somehow get my parts in 2 or 3 days. That's amazing.

    They now have a warehouse on the east coast.. FedEx tracking says Edison, NJ.

    I get all my stuff from Newegg as well. Don't even price shop any more. I know what level of service to expect from Newegg, so I just order from them. Saving a few bucks here and there isn't worth potential hassle from a different retailer to me.

  11. Re:T41 and USB 2.0 broken now only 1.1 on IBM Thinkpad -- Sudden Laptop Death Syndrome? · · Score: 1

    I saw mention of that problem while looking for a solution to another T41 USB problem we're having at work. We don't have SP2 rolled out yet, so I haven't seen the USB 2.0 ports becoming 1.1 yet. Maybe I'll pass word to my boss about the problem so we can make sure we test things out. I have not heard a single complaint about this with SP 1. Don't know how many T41's are out there right now, but we have a queue of about 100 waiting to go out.

    I'll deploy a new laptop in the evening, and when the user gets to it in the morning, the USB mouse & keyboard plugged in to the minidock are dead. Only solution we've found is to power off the laptop, unplug the dock's power, turn on the laptop using the dock's power button, and plug the power back in when the XP splash screen appears. We thought it was a hibernation or standby problem, but the USB ports still 'die' overnight. My most recent attempt at fixing the problem is to disable power management on the USB Root Hubs in the Device Manager. Since those are on the dock, it shouldn't have any effect on battery life on the road.

    Kicker is we don't have the problem on all the laptops, so I can't just pull a laptop from stock and start messing around.. I'd have to actually swap laptops with a user that has the problem. But I can't recall any people that have had the problem twice.. perhaps they remember the 'reset procedure' and do it themselves.

    As far as laptops completely dieing, I couldn't be sure if we've seen that. We have X20's, T23's, T30's, X40's, & T41's out there right now. When one dies, we'll usually just swap hard drives with a working shell and send the dead shell out for repair. Not real time to diagnose problems and look for trends :(

  12. Re:education through defication on How Do You Keep Up with All of the Reading? · · Score: 3, Funny

    Leave it for the next person, of course!

    I found a print out of the /. home page in the crapper at work a few weeks ago... There's a joke in there someplace, I just can't seem to flush it out.

  13. Re:Dameware on Which VNC Software Is Best? · · Score: 1

    The fact that I don't need anything installed on the remote desktop is a big reason I like using it at work.

    We have a mix of Win2k and XP clients.. about 3000 machines spread around 15 buildings. We have some sort of custom packaged SMS remote control, but it requires that the remote user grant permission before opening the connection. Don't have that 'problem' with DameWare, it just opens a small window on the remote machine showing what computer and user is connected (as well as a computer icon in the systray) - I can't close the window, only the remote user can, so they know when I'm connected. Not having that 'problem' has come in handy many times when doing after hours work and I need to see the user's desktop. For us, the price was worth it in time saved over the SMS remote because we didn't have to track down a random system someplace on campus.

    When I disconnection, I just choose "Remove Service" from the menu instead of simply clicking the X to close the window. No big deal.

    Not sure if the Mini-Remote has file transfer capabilities, but the full version allows has it.

    Works well for our needs.

  14. Re:Steelcase Leap on Chairs that Won't Wreck Your Back? · · Score: 2, Interesting

    I'll second this. Some of the newer areas at work have these in all the cubes. I love going to those places to work on the workstations! Even though the chairs aren't adjusted for me, they're still way more comfortable than any other chair I've tried.

    My current chair at home is falling apart so I started looking around for a good deal on a Leap. I've quickly looked at some of the local retailers listed on Steelcase's site, but couldn't find any prices on them. No real discounts found on Froogle either, and I'm not a big eBayer.

  15. Re:What??? on Professor Creates His Own Cisco Manual · · Score: 1

    hunting and finding lost token's (best hiding spots, migratory patterns, reactions of cornered tokens, ect)

    When I was doing tech support at my school last fall, I ran across a computer that had a token ring card. Some old Compaq I think it was, probably a regular Pentium. Who knows when the school's network last used token ring, if it ever did.

    I told the owner that "her internet" wasn't working because it wasn't her turn to use it. She gave me a sorta-confused look, and I told her it'd be a while...

  16. Re:easy solution... on Should Colleges Monitor Students' PCs? · · Score: 1

    (you should probably skip on the wireless routers; don't know how well that would go over in a dorm).

    Not very well where I went to school. Last fall, Network Services guys wondered hallways with laptops looking for wireless routers that were giving out DHCP addresses. They'd track down the offending port and shut it down. Then tell us (housing tech support) what they had done and let us explain the problem to the student. Secured wireless routers didn't really bother the Network Services folks that much.

    We actually had three or four rooms in one hallway all call to complain that the wireless service went down after a neighbor had her port shut off. Apparently, the campus wireless system didn't reach their rooms (it was just in dorm lounges at the time) and they were all, unknowingly to any of them, using that neighbor's wireless router.

  17. Re:Background article on The Technology Behind Formula One · · Score: 1

    CART and Formula 1 are only similar in looks. If you know the details they are as different as night and day.

    And even then, only at first glance. Last year, or the year before, at Indy Motor Speedway during the 500 there was a static display that had an IRL car and an F1 car. The difference between the two were amazing.. aerodynamics, exhaust, cockpit, etc. The overall shape of the cars is the same, but that's about where the similarity ends.

  18. Re:Human Limits of Security on Social Engineering in the Workplace · · Score: 1

    Our university computer labs have an alarm system built into the network system. If the network card is disconnected from the system, then a bulding wide alarm is sounded. A page message is also sent to the admin's.

    They started doing something similar at my school, last fall, on those fancy projectors in the classrooms. If it was disconnected, a silent alarm would sound and the campus police would be notified. Problem was, the notification that the police got didn't say what room the alarm was coming from, just that there was an alarm in the building. The cops had to go to the alarm panel in the basement, then head towards the classroom. The building this was done in was something like 13 floors, had a couple sets of elevators, and multiple stairways. Don't think they caught anyone that way.

    I worked tech support and we didn't have any sort of ID's. I'd occassionally get stopped while wondering through the female dorm looking for a room, asking what I was doing there, but never got questioned when I walked out of a lab with a computer under my arm. Say hi to the assistant on the way in, pick up the computer, walk right on out. No questions asked.

  19. Re:The solution on Increasing the Value of the Domestic IT Worker? · · Score: 1

    Or (for those with actual people skills) switch to nursing.

    And if you don't have the "people skills", become an undertaker. As our baby-boomed parents and grandparents get older and less healthy, the demand for qualified undertakers is gonna go nowhere but up....

  20. Re:Yes Yes! on Comcast Cuts Infected PCs' Network Connections · · Score: 1

    So at least one zombie box that would have been 'put up with' by its owner is now off the net.

    I had to deal with a girl like this last fall when I was doing tech support for my school's housing dept. Towards the end of October the Network Operations guys started turning off ports that were spewing out Blaster & Nachi packets. Girl called in saying that her connection was down, so I got her MAC address and found it listed.. I explained she had been turned off because she had a virus. Her reply, "Oh, I know, I just haven't had time to get rid of it."

    I tell her the port (one per room) won't get turned back on until she cleans it up and brings us a print out of McAfee's Stinger showing the virus has been removed. She argues for a bit, but finally just says she'll get to it sometime later in the week.

    About an hour later her roommate calls and I explain that the port has been disabled because the other roommate has a virus, and that no, we can't just turn the uninfected computer back on. Later that day the owner of the infected computer brings us the print out.. Peer pressure can work wonders :)

  21. Add one on Current Unemployment Rate in the IT Industry? · · Score: 1

    I just graduated in December, and don't have a job. Been spending my days firing off resumes. Only one interview so far, for a job I applied to at the end of October. Had one recruiter call and ask if I was interested in working in a call center, I explained that I didn't spend all this time in college to answer phones. Otherwise, no bites really.

    Want to do some sort of network or system admin type work, but it seems everyone wants 3 - 5 years experience -- not much "entry level" stuff out there. Of course, it doesn't help that I live in the middle-of-nowhere Indiana, and most jobs are stating local applicants only. Don't need relocation help, but I think my resume gets tossed right when the HR drone reads my address at the top of my resume.

  22. Re:This is why I don't fix for family on Wasting Time Fixing Computers · · Score: 1

    I'll help mom out with computer problems, and that's about it. Sis lives with her computer geek boyfriend, so he can fix all her problems. Mom's brother will call about once every six months, but he helps mom with stuff around the house all the time, so I don't mind it at all.

    Grandma will call me with AOL problems of some sort, and I'll ask her if she's called AOL yet. I explain that I just don't know how AOL works so I wouldn't be of much help. Recently, she tried to pull a guilt trip -- "But I need to get in to my bank account so I can see how your inhieritance is doing." Didn't work. Partially because I hate AOL, and partially because it was right before my final finals week and she was just getting over the flu.

    My cousin is a mechanic here in town.. when we have car troubles, we take the car to his shop and pay to have him fix it. He'll usually try to give us some sort of discount, and will diagnose check engine lights for me for free (and I'll usually stop by his apartment later with a case of beer.) But, we all expect to pay for his services each time we visit.

    But, my sister is a hair dresser.. Whenever she comes to town, one of my cousins will always ask her for a free hair cut or something. Sis did it a couple times, but since 9/11 she's been able to use the excuse that she can't take scissors on the plane (nevermind that she has a pair at mom's house, she was just tired of cutting hair on vacation for free). Me, I wouldn't trust her with a sharp object near my neck ;)

  23. Re:waisted time: Hard drive failure over holiday on Wasting Time Fixing Computers · · Score: 1

    Ha! Second time I've been warned about Seagate drives tonight. I ordered an 80GB Barracuda from CompUSA last night for a new computer I'm building. Was talking to a friend on AIM tonight about my purchase and he told me that I should steer clear of Seagate IDE drives. Cancelled the order. Makes me feel better about cancelling now that I read about a problem with em for the second time in a few hours...

  24. Re:HP LaserJet on Laser Printing Without the Hassles? · · Score: 1

    Looks like HP stopped the program on Oct 31, 03. I picked up a kit for free, from HP, last year and it solved my problem. I see some auctions on eBay for kits right now - 3448949602 and 3448998429 are a couple.

    HP's kit is just a "patch" really. The real fix is to buy a new seperation pad and pick up roller.

    Lawsuit page.

  25. Re:A bit off topic on Management Tools for Computer Labs? · · Score: 1

    I love Deep Freeze! I get to watch over, for the next 2 weeks until graduation at least, about 15 computer labs at my school. We image them after every semester to catch up on Windows Updates and AV sig files.. Other than that, we don't have to touch them as far as software is concerned (hardware is a diff story).

    I started shortly after they got Deep Freeze, so I missed the days of constantly fighting with virus infections, spyware infections, people saving passwords, and other borked up stuff.

    The Pro version has maintenance windows that allow you to automatically thaw the computer, have it perform some automated maintenance, and then automatically refreeze. We only have the standard version, hence the updates. The Enterprise version has even more cool features.

    Around the beginning of the school year, we had one of our ports in a lab shut off due to virus problems... The machine had not been rebooted in a while and Network Services took notice after it had been spewing out crap for a couple days. Rebooted and it was clean again.