I had a short job with them but lost it as I had a few elderly calls that blew my handle time over.
Everywhere there were posters of ideal employees who kept their handle time low. Even in the men's urinal on the wall "Mike typically has a handle time of 4-6 minutes bla bla bla whats your excuse"?
One woman was a total b*tch as a supervisor but it was ok to be rude to other employees. Her handle time was 5 minutes your 8 so you suck.
Anyway my point is call centers are viewed as cost centers and an added cost. Meanwhile AOL lost all their customers due to very poor support and many techs who are successful are there because they are rude and dont give a shit about you or their other customers.
I was a nice guy and tried to help. Helping is bad and incompetent because I cost the company money.
No wonder these jobs are going to India. WHo would want to work in that?
Excel can be the godsend for most sitations in business.
Learning how to program in Excel seems horrid and anyone wanting to do it seem incompentant as a true geek but more than likely you will be coding VBA in excel in some point in your career.
With excel you can visualize the data and logic and seperate it quite well as he has shown.
Its not the ideal environment but most fortune 1,000 companies who are cheap and dont want to pay $50,000 for some custom database app will have the IT department writing excel macros instead.
Learn it as when you graduate you will be forced to use it.
The tragedy of the commons is example of communism and socialism and not capitalism.
If land owners came in and charged rent the problem would go away. Yes wool would go up in price but at least the whole market for lambs and wool would not go with it and it would have worked its way out.
It sucks we can't have everything but it motives people to take on jobs that are more important for the community as they pay more.
First off there is no capitalism when the government hands out free monopolies under the condition they act all nice and be regulated. later the maga telecoms just deregulated and now we have the worst of both worlds. No competion and no regulation to keep them acting like monopolists.
Europe is 5 years ahead of North America and their phones have less drm and they have no restrictive contracts for alot cheaper. Why? Because competition exists.
I think if the government can just allow anyone to compete the problem will go away.
Google or someone being open is not socialism but competition from someone finally big enough.
Many will think enough is enough with paying $3 for some crappy midi file for a ring tone and want to run their phone like their pcs.
I for one refuse to buy high end phones for this reason. I want to run my own apps and not pay through the nose for their drm infested crappy software.
If you read my posts I am in favor of the free market and not some gnu zealot but when a company dictates how to use something I paid for and halts innovation I get mad.
I am not the only one and a truly free phone will attract all the developers and therefore bring all teh apps and cool games. After this their business model is done. You can't just lock a whole market up. Eventually someone like lets say google and their andriod sdk will come along and provide serious competition.
I thought we owned all own phones like we do computers? Why can't we run our own software? Or develop software for them?
Can you imagine living in a world where you could not develop programs for your own computer?
Fuck em!
Seriously port firefox to andriod only. If enough developers switch to a platform that allows them to compete and run their own software the users will follow. I know many here hate Java but why can't we live in a world that is free?
Would you rather own a locked down phone or one where all the free apps on the internet run on? I would pick the latter.
Consumers run WIndows over Linux and MacOSX because its where the apps are at. The phone companies are going to create the ultimate competitor if they are not careful and dictate to the rest of us what to use.
It is very slow and I/o intensive and offers little benefit over Vista.
I have a dual core laptop and one program can make Vista feel very unresponsive even if there are two processors. When I downgraded to XP the system still felt responsive and the otehr CPU took things over quite well.
Also on a notebook Vista will just pound on the hard disk randomly for hours at a time for no reason. Running MS resource manager I found out it was running disk defragmenting and registry backup programs very slowly in the background which would eat battery life.
Games are slower and so is video performance.
I have none of these problems after downgrading to XP. XP loads in about 20 seconds and 2 minutes were required on the same system with Vista.
From what I gather its all teh background stuff Vista does on the hard disk is what slows it down.
I disabled restore point and indexing and noticed a nice speed increase. My hard drive became mysteriously corrupted a day later. I think Vista has some serious bugs and all the regbackup programs and disk optimizations that slow a computer down to a crawl are done continiously as a workaround to Vista's bugs drm notwithstanding.
I just installed XP on my notebook last night that ran Vista and all I can say is wow. This computer is now fast and feels like a rocket. With Vista it was like it had a brick attached to it and what I find odd about Vista is that one program can make the whole system unresponsive. THis is a dual core computer where this is not supposed to happen. At least in XP and Ubuntu this does not happen if you have more than one cpu.
Vista has some nice features and I can't wait until Windows 7 to use them. 10 years of development and tens of billions of dollars makes some crappy products.
Micorosft made their licensing expensive to access via a terminal in order to kill the network pc idea and return to the ad-hoc crazy pc environment. Otherwise terminals are alot cheaper.
I read a study by the Gartner group back in 2003 which showed those numbers for a typical fortune 500 company. Costs include hardware, repair, support, licensing, and other expenses per desktop. This also included non microsoft and custom made applications I admit but a very large amount if someone makes only $35,000 a year. It would cost the business $12k + another $15k or so in taxes.
Licensing fees for SQL Server, Office, and Windows get very expensive fast compared to cheaper alternatives. Having a monopoly means Microsoft can charge a large amount of money.
"I know it threatens their business model, but the majority of home users would be fine running a Pentium 3 caliber chip with a DVD burner and a big Hard drive"
Install Vista on that pentium 3 and you will have a very different story. Except for Dell and Lenovo its nearly impossible to get a new machine without Vista. This makes a strong demand for lots of ram, good processors, and a fast hard drive.
My wife has a Vaio she obtained from her ex. We are broke so I got a cheap Toshiba for $699.
Needless to say I noticed a big difference when playing wow or even just starting at the screen for several hours. The colors are washed and gamma is incorrect whenever sunlight is around on my cheap notebook. It also blackscreens several times a day unless I disable all power management due to a defect Toshiba refuses to acknowledge and Vista is a dog on it compared to my wife's machine running XP.
The colors drive me crazy and I am even partially colorblind and I can tell its not as ruggard as my wifes machine.
SO yes you get what you pay for with something cheap but again my notebook is supposed to be for schoolwork so I guess I don't need anything but would want it.
Eventually it will believed to be true. I think even the liar will start believing it.
Sadly many IT professionals believe Windows saves money because its an integrated platform. But ignore the reboots and being forced to buy alot more servers as Windows is not friendly with using one or 2 more apps on a single server compared to Unix.
Oh and lets not forget about the blanket licensing fees. What is the average? $12,000 per year for licensing and support per desktop? Uh yeah thats true TCO.
If it were not for Microsoft already setting the standards for Office the corporate world would have abandonded them years ago. Linux is alot cheaper and has 1/10th of the issues if only it could the VB apps and Office.
I was just going to ask if FreeBSD 7 improved since FBSD 4.12 in terms of ease of use.
Ubuntu spoiled me and I now have everything wifi since those days. I wondered if sysinstall was still being used and if wifi would work out of the box. I think the obvious answer is no. Its silly to configure X that way and running moused just to run the mouse on it is silly as well.
I am glad performance is finally better. FBSD 5.x and 6.x were bad and I decided not to run it anymore.
THis does not work well in the academic environment. What if someone needs to access data in class? I am a business administration major and I download the slides and click on example links in my electronic commerce and marketing classes all the time as part of my assignments. Many group assignments that are in class are due in class via wifi. Laptops are required. Especially internet connect laptops.
Not to mention computer science students needs to read thick api and programming books while they do their work which is kind of hard in a crammed lab. Doing this on a dorm or notebook wirelessly provides a great benefit.
ITs not like work where you sit at one desk or in a boardroom and everything can be controlled tightly and people can work together effectively.
Google does not make operating system, dictate standards, or make make office software that runs 99% of all businesses.
I think Microsoft fears loss of control. Its silly and sorry Microsoft but Google IS THE STANDARD in search engine technology. Is that going to kill your business? Please
MS should be fear Google but not kill the Hen that lays the golden egg to do it. Wasting billions wont destroy a set standard. ITs going to be very very hard if not impossible. Otherwise Microsoft would have been unseated long ago.
Microsoft has lost over a 1 billion dollars on the Xbox360 and its a failure. This is despite the red ring of death from many people who just chose to repurchase a 360 when the original one dies.
People are choosing the wii mostly due to price besides a few cool new features like the wii mote. Parents like to save money and children is where the market is for most gamers.
MS can save a fortune by not including a HD-DVD player and could price more competively with the wii. So in essence this may help MS sales of the expensive xbox. I hope they dont make the mistake of including a blue-ray as its hurting Sony as well. Sony could have made more money selling it seperately. SOny tried this with success with the ps2.
So go ahead and think for yourselves. The republicans will be very happy you did with more conservative rule as you work agaisnt your own core beliefs by spliting the party that fits you the most.
Slashdot Mirror
I had a short job with them but lost it as I had a few elderly calls that blew my handle time over.
Everywhere there were posters of ideal employees who kept their handle time low. Even in the men's urinal on the wall "Mike typically has a handle time of 4-6 minutes bla bla bla whats your excuse"?
One woman was a total b*tch as a supervisor but it was ok to be rude to other employees. Her handle time was 5 minutes your 8 so you suck.
Anyway my point is call centers are viewed as cost centers and an added cost. Meanwhile AOL lost all their customers due to very poor support and many techs who are successful are there because they are rude and dont give a shit about you or their other customers.
I was a nice guy and tried to help. Helping is bad and incompetent because I cost the company money.
No wonder these jobs are going to India. WHo would want to work in that?
And which editor to use on Freebsd OR linux. VI or Emacs?
Excel can be the godsend for most sitations in business.
Learning how to program in Excel seems horrid and anyone wanting to do it seem incompentant as a true geek but more than likely you will be coding VBA in excel in some point in your career.
With excel you can visualize the data and logic and seperate it quite well as he has shown.
Its not the ideal environment but most fortune 1,000 companies who are cheap and dont want to pay $50,000 for some custom database app will have the IT department writing excel macros instead.
Learn it as when you graduate you will be forced to use it.
I was thinking they could just copy the EXTRA Drm switches too and fool a legitimate chip.
The tragedy of the commons is example of communism and socialism and not capitalism.
If land owners came in and charged rent the problem would go away. Yes wool would go up in price but at least the whole market for lambs and wool would not go with it and it would have worked its way out.
Capitalism works very well and I disagree.
It sucks we can't have everything but it motives people to take on jobs that are more important for the community as they pay more.
First off there is no capitalism when the government hands out free monopolies under the condition they act all nice and be regulated. later the maga telecoms just deregulated and now we have the worst of both worlds. No competion and no regulation to keep them acting like monopolists.
Europe is 5 years ahead of North America and their phones have less drm and they have no restrictive contracts for alot cheaper. Why? Because competition exists.
I think if the government can just allow anyone to compete the problem will go away.
Google or someone being open is not socialism but competition from someone finally big enough.
The consumers are left out of this equation.
Many will think enough is enough with paying $3 for some crappy midi file for a ring tone and want to run their phone like their pcs.
I for one refuse to buy high end phones for this reason. I want to run my own apps and not pay through the nose for their drm infested crappy software.
If you read my posts I am in favor of the free market and not some gnu zealot but when a company dictates how to use something I paid for and halts innovation I get mad.
I am not the only one and a truly free phone will attract all the developers and therefore bring all teh apps and cool games. After this their business model is done. You can't just lock a whole market up. Eventually someone like lets say google and their andriod sdk will come along and provide serious competition.
I thought we owned all own phones like we do computers? Why can't we run our own software? Or develop software for them?
Can you imagine living in a world where you could not develop programs for your own computer?
Fuck em!
Seriously port firefox to andriod only. If enough developers switch to a platform that allows them to compete and run their own software the users will follow. I know many here hate Java but why can't we live in a world that is free?
Would you rather own a locked down phone or one where all the free apps on the internet run on? I would pick the latter.
Consumers run WIndows over Linux and MacOSX because its where the apps are at. The phone companies are going to create the ultimate competitor if they are not careful and dictate to the rest of us what to use.
It is very slow and I/o intensive and offers little benefit over Vista.
I have a dual core laptop and one program can make Vista feel very unresponsive even if there are two processors. When I downgraded to XP the system still felt responsive and the otehr CPU took things over quite well.
Also on a notebook Vista will just pound on the hard disk randomly for hours at a time for no reason. Running MS resource manager I found out it was running disk defragmenting and registry backup programs very slowly in the background which would eat battery life.
Games are slower and so is video performance.
I have none of these problems after downgrading to XP. XP loads in about 20 seconds and 2 minutes were required on the same system with Vista.
In general one is just really slow and irrating.
From what I gather its all teh background stuff Vista does on the hard disk is what slows it down.
I disabled restore point and indexing and noticed a nice speed increase. My hard drive became mysteriously corrupted a day later. I think Vista has some serious bugs and all the regbackup programs and disk optimizations that slow a computer down to a crawl are done continiously as a workaround to Vista's bugs drm notwithstanding.
I just installed XP on my notebook last night that ran Vista and all I can say is wow. This computer is now fast and feels like a rocket. With Vista it was like it had a brick attached to it and what I find odd about Vista is that one program can make the whole system unresponsive. THis is a dual core computer where this is not supposed to happen. At least in XP and Ubuntu this does not happen if you have more than one cpu.
Vista has some nice features and I can't wait until Windows 7 to use them. 10 years of development and tens of billions of dollars makes some crappy products.
Micorosft made their licensing expensive to access via a terminal in order to kill the network pc idea and return to the ad-hoc crazy pc environment. Otherwise terminals are alot cheaper.
I read a study by the Gartner group back in 2003 which showed those numbers for a typical fortune 500 company. Costs include hardware, repair, support, licensing, and other expenses per desktop. This also included non microsoft and custom made applications I admit but a very large amount if someone makes only $35,000 a year. It would cost the business $12k + another $15k or so in taxes.
Licensing fees for SQL Server, Office, and Windows get very expensive fast compared to cheaper alternatives. Having a monopoly means Microsoft can charge a large amount of money.
"I know it threatens their business model, but the majority of home users would be fine running a Pentium 3 caliber chip with a DVD burner and a big Hard drive"
Install Vista on that pentium 3 and you will have a very different story. Except for Dell and Lenovo its nearly impossible to get a new machine without Vista. This makes a strong demand for lots of ram, good processors, and a fast hard drive.
My wife has a Vaio she obtained from her ex. We are broke so I got a cheap Toshiba for $699.
Needless to say I noticed a big difference when playing wow or even just starting at the screen for several hours. The colors are washed and gamma is incorrect whenever sunlight is around on my cheap notebook. It also blackscreens several times a day unless I disable all power management due to a defect Toshiba refuses to acknowledge and Vista is a dog on it compared to my wife's machine running XP.
The colors drive me crazy and I am even partially colorblind and I can tell its not as ruggard as my wifes machine.
SO yes you get what you pay for with something cheap but again my notebook is supposed to be for schoolwork so I guess I don't need anything but would want it.
Eventually it will believed to be true. I think even the liar will start believing it.
Sadly many IT professionals believe Windows saves money because its an integrated platform. But ignore the reboots and being forced to buy alot more servers as Windows is not friendly with using one or 2 more apps on a single server compared to Unix.
Oh and lets not forget about the blanket licensing fees. What is the average? $12,000 per year for licensing and support per desktop? Uh yeah thats true TCO.
If it were not for Microsoft already setting the standards for Office the corporate world would have abandonded them years ago. Linux is alot cheaper and has 1/10th of the issues if only it could the VB apps and Office.
I was just going to ask if FreeBSD 7 improved since FBSD 4.12 in terms of ease of use.
Ubuntu spoiled me and I now have everything wifi since those days. I wondered if sysinstall was still being used and if wifi would work out of the box. I think the obvious answer is no. Its silly to configure X that way and running moused just to run the mouse on it is silly as well.
I am glad performance is finally better. FBSD 5.x and 6.x were bad and I decided not to run it anymore.
THis does not work well in the academic environment. What if someone needs to access data in class? I am a business administration major and I download the slides and click on example links in my electronic commerce and marketing classes all the time as part of my assignments. Many group assignments that are in class are due in class via wifi. Laptops are required. Especially internet connect laptops.
Not to mention computer science students needs to read thick api and programming books while they do their work which is kind of hard in a crammed lab. Doing this on a dorm or notebook wirelessly provides a great benefit.
ITs not like work where you sit at one desk or in a boardroom and everything can be controlled tightly and people can work together effectively.
I want to run far far away from Vista on my laptop and I wonder if the I/O sucks alot less.
Of course I may still have driver issues but since I can't downgrade to XP I am looking at perhaps upgrading to it.
For years they did not and I was surprised the FTC didn't bust them on this.
How can Google kill them?
Google does not make operating system, dictate standards, or make make office software that runs 99% of all businesses.
I think Microsoft fears loss of control. Its silly and sorry Microsoft but Google IS THE STANDARD in search engine technology. Is that going to kill your business? Please
MS should be fear Google but not kill the Hen that lays the golden egg to do it. Wasting billions wont destroy a set standard. ITs going to be very very hard if not impossible. Otherwise Microsoft would have been unseated long ago.
Microsoft has lost over a 1 billion dollars on the Xbox360 and its a failure. This is despite the red ring of death from many people who just chose to repurchase a 360 when the original one dies.
People are choosing the wii mostly due to price besides a few cool new features like the wii mote. Parents like to save money and children is where the market is for most gamers.
MS can save a fortune by not including a HD-DVD player and could price more competively with the wii. So in essence this may help MS sales of the expensive xbox. I hope they dont make the mistake of including a blue-ray as its hurting Sony as well. Sony could have made more money selling it seperately. SOny tried this with success with the ps2.
ITs a complete rewrite and the screen shot shows it can not even render text properly at the bottom left of the pic.
More information is mentioned here and appearently the layers are so proprietary they have to be rewritten.
Not a good way to show off mono as its one of the most proprietary platforms developed. Only c# as a language without any libraries is open.
Great and McCain thanks you.
Infact Mike Huckabee is quite happy about it. http://www.cnn.com/2008/POLITICS/02/24/nader.politics/index.html
So go ahead and think for yourselves. The republicans will be very happy you did with more conservative rule as you work agaisnt your own core beliefs by spliting the party that fits you the most.
I want John McCain in the white house and I would love to see him tip it again.
:-)
You go Ralph.
Mono is not dotnet nor is there a mac port.
Its a totally different beast and I can't think of a single cross app developed that has been ported to linux from c#.net on windows.
Paint.net has been along how long and the mono developers still can't port it.