Since internet transactions don't have a signature, yes, it IS easy for the merchant to get screwed. But it's their choice.. they know the temrs
Most merchants don't though. It's very similar to how often an EULA is read/understood. What a merchant should do is ask many questions of the company that processes their transactions for them. I.e., explain in detail what your company does to reduce the red flags or "gotchas" that come with being a merchant.
The MasterCard announcement is nothing new. Processors have known about this for months now and I've seen numerous internal e-mails on making sure our merchants are notified.
The assocations are starting to come down hard on the "master merchants". For MasterCard this is true in different regions too. Besides the U.S. (N/A) region, this new rule is in effect for Latin America/Caribbean (LAC) region. I'm unsure about Europay (the European region for MasterCard), as we're not processing merchant transactions over there yet (damn you B.T. for messing up our network connections:).
The problem with Internet transactions is the same that merchants have for card-not-present (aka mail-order/telephone-order) transactions. You get a crappy discout rate, larger reserves, and bear the responsibility for most fraudulent transactions. Address verification (AVS) is only good for U.S. card holders (for the most part), and SET and 3DSET have been embraced like the plague.
What can an online merchant do? For one, understand the fraud for your industry and account for that in your cost model. Digital goods == higher risk. But that doesn't mean tangible goods aren't at risk either. You can ship goods to someone, get a copy of the signed FedEx delivery receipt, and still lose when the customer's card issuer submits a chargeback to you. Note: this is with traditional card products like yourt standard VISA/MC/AMEX and not the new fangled chip cards.
Europe is defintely ahead of the U.S. for merchant protection. PIN and chip-based debit is big, which assumably means better protection for merchants.
Tip: Make sure your online ordering systems collect things such as CVC, CVVS, and other card verification methods (the 3 digit number on the back of the card that's not embossed). Better yet, have your processor provide you with a list of association updates that affect your business. These come out twice a year in the spring and fall.
Dealing is credit products is an NP hard^H^H^Himpossible situation sometimes!
Hrmm. It's good to have policies that reflect your corporate culture.
Where we work, IM is a key resource. An internal Messenger server (Exchange) accessible only from the LAN/VPN.
Who uses it? Well at the bottom we have CSR's and general accounting staff. At the top there's the CEO, COO, CFO, and our VP of Technology and Integration (CTO). And it's a great way to contact the "higher-ups" without the crap.
The most enjoyable use? Sniping others on day -long con-calls....
This is the NUMBER ONE problem "old-school" Mac OS users have with Mac OS X - being told that they have to organize things in a certain way (ie, "in your home directory") and the thing that people coming to Mac OS X from a standard unix background don't (can't) understand.
This is a tradeoff. With more people using the same computer (Mom, Dad, sis, bro, Uncle Chester), segregation of documents is a good thing (specially for ol' Uncle Chester).
Having the OS put some basic structure in place is a good thing, as long as it can abstract and hide the technical cruft. Mac OS X does a good job at thing. The paper analogy might be that there's the freedom to put paper anywhere you want, but the stove and bathtub just ain't good places. The OS (Mom & Dad) beat that into you at an early age.
Re:Pay Pal and Ebay & Citibank and and and
on
PayPal Goes Public
·
· Score: 2, Informative
There is a plethora of P2P payment services from the big financial services firms(c2it by Citi) to regular banks and such.
Of course, VISA, MasterCard, American Express and the other associations all have "initiatives" to understand and exploit P2P payments. I think it's great that PayPal has gone public. Wether they make it, are acquired, or burn through the 70 mil raised, at least it will put some more publicity on the P2P payments market.
Anything that shakes up the current merchant-issuer-acquirer-association arrangement might bring reduced rates and a more competitive environment.
This is the one feature that PTV users learn early -- buffer live TV for 5-10 minutes (i.e., pause) then start to watch the show. For the SUperbowl, I buffered 25 minutes (was home with the flu, so no others to stop me) then leisurly watched the game. Burned through commericals I've seen before or didn't like, fast forwarded through play calls up to the snap, and even paused and rewound some of the names displayed during the U2 half-time show.
2003 is going to be the year of the PTV. WIth the Moxi, Tivo series 2, and Replay boxen coming out this year (and maybe a suprize entry by M$), next year is gonna see some prices go down!
But, I'd seriously doubt that WCOM would release the call records due to privacy issues of their own; some of us Tivo owners block CLID; and have you ever tried to get information out of WCOM that wasn't a set product?
There is also the case for those of us who use our broadband connections to perform the daily updates. Hmmm, on second thought, the demographic of which broadband providers Tivonet/Turbonet users subscribe to might be interesting.
Personally I don't think game box / PVR is a good combo - I'd prefer a dedicated PVR
Amen brother. Extracting saved video from a TiVO (at high resolution) is enough to cause live (buffered) TV to stutter and get out of sync.
Of course, the TiVO does sport a lower-end embedded PPC chipset and dedicated MPEG-2 de/coder, so running a web server and twice the I/O is probably pushing it a little.
Joe Consumer wants a consistent experience, be it gaming, PVR, or pizza delivery.
http://www.tivocommunity.com/tivo-vb/showthread.ph p?s=d78b44b011db1d6b7524592ee9b6e833&threadid=2653 0
or just hit S-P-S-3-0-S while some content is playing....
where S = Select
P = Play
Since internet transactions don't have a signature, yes, it IS easy for the merchant to get screwed. But it's their choice.. they know the temrs
:).
Most merchants don't though. It's very similar to how often an EULA is read/understood. What a merchant should do is ask many questions of the company that processes their transactions for them. I.e., explain in detail what your company does to reduce the red flags or "gotchas" that come with being a merchant.
The MasterCard announcement is nothing new. Processors have known about this for months now and I've seen numerous internal e-mails on making sure our merchants are notified.
The assocations are starting to come down hard on the "master merchants". For MasterCard this is true in different regions too. Besides the U.S. (N/A) region, this new rule is in effect for Latin America/Caribbean (LAC) region. I'm unsure about Europay (the European region for MasterCard), as we're not processing merchant transactions over there yet (damn you B.T. for messing up our network connections
The problem with Internet transactions is the same that merchants have for card-not-present (aka mail-order/telephone-order) transactions. You get a crappy discout rate, larger reserves, and bear the responsibility for most fraudulent transactions. Address verification (AVS) is only good for U.S. card holders (for the most part), and SET and 3DSET have been embraced like the plague.
What can an online merchant do? For one, understand the fraud for your industry and account for that in your cost model. Digital goods == higher risk. But that doesn't mean tangible goods aren't at risk either. You can ship goods to someone, get a copy of the signed FedEx delivery receipt, and still lose when the customer's card issuer submits a chargeback to you. Note: this is with traditional card products like yourt standard VISA/MC/AMEX and not the new fangled chip cards.
Europe is defintely ahead of the U.S. for merchant protection. PIN and chip-based debit is big, which assumably means better protection for merchants.
Tip: Make sure your online ordering systems collect things such as CVC, CVVS, and other card verification methods (the 3 digit number on the back of the card that's not embossed). Better yet, have your processor provide you with a list of association updates that affect your business. These come out twice a year in the spring and fall.
Dealing is credit products is an NP hard^H^H^Himpossible situation sometimes!
Hrmm. It's good to have policies that reflect your corporate culture.
Where we work, IM is a key resource. An internal Messenger server (Exchange) accessible only from the LAN/VPN.
Who uses it? Well at the bottom we have CSR's and general accounting staff. At the top there's the CEO, COO, CFO, and our VP of Technology and Integration (CTO). And it's a great way to contact the "higher-ups" without the crap.
The most enjoyable use? Sniping others on day -long con-calls....
--- Bastion
This is the NUMBER ONE problem "old-school" Mac OS users have with Mac OS X - being told that they have to organize things in a certain way (ie, "in your home directory") and the thing that people coming to Mac OS X from a standard unix background don't (can't) understand.
This is a tradeoff. With more people using the same computer (Mom, Dad, sis, bro, Uncle Chester), segregation of documents is a good thing (specially for ol' Uncle Chester).
Having the OS put some basic structure in place is a good thing, as long as it can abstract and hide the technical cruft. Mac OS X does a good job at thing. The paper analogy might be that there's the freedom to put paper anywhere you want, but the stove and bathtub just ain't good places. The OS (Mom & Dad) beat that into you at an early age.
There is a plethora of P2P payment services from the big financial services firms(c2it by Citi) to regular banks and such.
Of course, VISA, MasterCard, American Express and the other associations all have "initiatives" to understand and exploit P2P payments. I think it's great that PayPal has gone public. Wether they make it, are acquired, or burn through the 70 mil raised, at least it will put some more publicity on the P2P payments market.
Anything that shakes up the current merchant-issuer-acquirer-association arrangement might bring reduced rates and a more competitive environment.
This is the one feature that PTV users learn early -- buffer live TV for 5-10 minutes (i.e., pause) then start to watch the show. For the SUperbowl, I buffered 25 minutes (was home with the flu, so no others to stop me) then leisurly watched the game. Burned through commericals I've seen before or didn't like, fast forwarded through play calls up to the snap, and even paused and rewound some of the names displayed during the U2 half-time show.
2003 is going to be the year of the PTV. WIth the Moxi, Tivo series 2, and Replay boxen coming out this year (and maybe a suprize entry by M$), next year is gonna see some prices go down!
But, I'd seriously doubt that WCOM would release the call records due to privacy issues of their own; some of us Tivo owners block CLID; and have you ever tried to get information out of WCOM that wasn't a set product?
There is also the case for those of us who use our broadband connections to perform the daily updates. Hmmm, on second thought, the demographic of which broadband providers Tivonet/Turbonet users subscribe to might be interesting.
My Intel processor puts it somewhere around 41.99999999967
Personally I don't think game box / PVR is a good combo - I'd prefer a dedicated PVR
Amen brother. Extracting saved video from a TiVO (at high resolution) is enough to cause live (buffered) TV to stutter and get out of sync.
Of course, the TiVO does sport a lower-end embedded PPC chipset and dedicated MPEG-2 de/coder, so running a web server and twice the I/O is probably pushing it a little.
Joe Consumer wants a consistent experience, be it gaming, PVR, or pizza delivery.
This looks like a kick-ass unit. Last I heard, the release is rumored for, what, late Q4 of this year?
The ability to add your own drives via firewire and 802.11 capabilities are pretty sweet too.
http://www.tivocommunity.com/tivo-vb/showthread.ph p?s=d78b44b011db1d6b7524592ee9b6e833&threadid=2653 0
or just hit S-P-S-3-0-S while some content is playing....
where S = Select
P = Play