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User: jeeves

jeeves's activity in the archive.

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  1. Big Business customer (dis)service on The Joys Of Big Business; or Why AT&T Long Distance Sux · · Score: 1

    It takes a lot of persistence and determination to deal with a Big Business on customer service. It recently took me 7 weeks to get Toshiba to repair a new laptop. If this if this is an example of our 21st Century service economy, we're doomed.

    -D

  2. Solicitation of a crime? on Set Digital Music Free · · Score: 1

    So. They're asking us to try and break the encryption used to protect a work. And they're offering to pay for it. Isn't that requesting an act illegal act under the DMCA? And isn't soliciting a crime, especially for payment, itself a crime? And of course emailing them an exploit would be trafficking in a circumvention device. Call the cops immediately.

    -D

  3. Re:They're all evil on Examples Of Questionable EULAs? · · Score: 1

    Seattle Times: Computer shrinkwrap license binding, court says.

    A case where a bug in Timberline's software caused a $1.95M error in a submitted bid. They were sued, but the ruling was that the part of license agreement saying "We're not responsible for anything" could be held as a binding contract. Even if the customer hadn't read it.

  4. Re:Copy of note to Motorala on R.I.P. Iridium · · Score: 1

    Maybe they should just put the whole thing up for sale on eBay?