This is a fallacy. Drugs are cheap to produce and manufacture, it's the cartels who hike up the prices, giving barely.02 cents to the lowly poppy field worker guard and his ak-47. Fight the power! Gets your drugs off of DrugZa! But don't use the normal GrugZa, its full of spyware and assasins and thugs, use DrugZa lite, it only has the occasional hippie!
ATT Wireless uses a third party to actually port the numbers, but we have a group to manage the overall-ness of the process. U.S. Cellular should as well. Maybe try calling them, asking them to contact Cingulars Porting Administration Group(PAG) and figure out whats keeping you. I generally don't mind doing it, the hold times are more then enogh excuse to not take other calls and read slashdot:)
Its part of our processes skip. What if you placed a password on your account to keep a filching ex wife from going in and totally effing you over? If that were the case and we don't have that verified, then we've made ourselves party to fraud and obviously have liability for that. I bet you upset because you were one of those 29.99'ers who demanded a free phone two months into your start and claimed to have 10 years of tenure. We sure as shootin aren't saints, but its people like you that make customer care of all providers and companies shake their heads, get frustrated with, and ultimately laugh at with their friends between calls.
You bought a phone from one of their retail stores or a reseller? Resellers are often the biggest cause of my headaches, because they will promise a bazillion minutes for 29.99 and when the customer gets their bill they call in to complain about the non bazillion minutes that they were supposed to have. Salespeople are evil, but I think resellers are some of the worst.
Find a good rep who will contact US Cellular for you and get ahold of their Porting Administration Group to figure out what needs to be done. I've done it a couple of times myself, most of the time they cross the i's and dot the t's when a port won't go through, or at least jumpstart a trouble ticket.
I'd definately agree with the manufacturers profits. Because of all this switching around they are going to make a FORTUNE on all the Wireless companies. I shoulda bought stock in LG or something... *sigh*
I agree with you partially here. I think that is major reason A why they don't allow you to unlock your phone, but as I said in another post I think the other reason is to not allow roaming where they don't have agreements set up yet. Like when ATT and worldcom merged, worldcoms TDMA phones were unlocked, which means ATT had to desperately try to get them on ATT phones so that the phone would default to ATT as much as possible. I wasn't in the company at that point, this is heresay from a high school chum who was here at the time. EvilStein if you care to add/contradict please speak do so as I am sure you would be speaking from actual experience.
Oh hehe. Metro and Cricket are good for their local service, and if they add data sweet! Although the company itself worries me, that flat fee can't generate much revenue if any, but kudos to them for filling a pretty important niche.
If there is a password on the account, then if someone can't verify it they don't get access. If not you have a lot of fodder. The way around is to go to a store and show picture ID to get the bugger removed, or guess. I try to be nice when someone guesses and doesn't get all huffy at me(not saying you would or did, i'm just saying) I had one lady go ballistic on me because she couldn't verify her password and wanted to cancel. I admit I did take a perverse pleasure in telling her that she couldn't cancel nor speak to a supervisor, because she couldn't verify the parameters on the account. I couldn't even tell her when the password was placed, though I have done it on certain occasions. In all honesty, it sucks that ATT Wireless and jerked you around like this. Too bad you haven't gotten to me yet, I'm nice to most people who don't scream or get snide with me. And even then sometimes.
You were probably in a phantom queue, I get stuck in them sometimes when I try to contact depts in ATT Wireless that have astronomical hold times. Its almost like you and someone call at the same time, and they win the tug of war but you don't get dropped. Technology at work I suppose, unless you heard a queue timer count down every so often.
Feh. The reasons cited by Att Wireless are valid. Even if a TDMA Cingular customer were to take their phone to us, that phone is not optimized for our networks. We can't recognize it. As for GSM, I really don't understand the policy of not allowing someone to unlock it myself, that does stink of a little bit of corporate greed(although I THINK its so they won't have to pay for roaming on Cingular and T-Mobile areas they don't have agreements with), but again, I know that they won't activate a phone that isn't theirs because its inner workings aren't going to be the same to what we use, so if you call in for tech support we aren't going to know what you're talking about.I'd have more cause to blame the way everyone started giving phones with their service, It would have been much more ideal if the manufacturer and the provider kept each other at arms length and people would deal with the manufacturer every time their phone does something funny. And then go whine to them everytime they want a free phone when they've been on a piddling 29.99 plan for 4 months and want to upgrade for the sake of upgrading.
From ATT Wireless? Give a call back and complain to a supervisor or resolution specialist. They take crap all day(especially from the LNP bull) but yelling at someone is inexcusable IMHO. I've been yelled at, cursed at, and almost physically threatened(although over the phone it sounds really hollow and funny), and only twice have I raised my voice slightly. the first time the guy was crazy and wouldn't let me talk. The second the same thing, only I think not legally crazy.
ATT doesn't unlock phones as they aren't going to support a phone that they don't sell with their service. If someone experiences an issue with an unlocked T-Mobile phone, they are not going to have any specific troubleshooting information pertinant to the device; only general, which can lead to customer dissatisfaction because they can't get their T-Mobile Sanyo phone back and talking to our network or they can't process a warranty exchange/insurance claim for their new nokia 9390 or somesuch.
Naughty Stein, using ATTWS jargon. Tee hee. Anyways, alot of the calls were for the GSM backends consistent failures, plus the LNP thing has clogged up EVERYONE. I've had to call Sprint PCS, T-Mobile and Verizon more then once. 3 out of the 4 calls to them? The Customer tried to change the name when porting over OR the 3rd party vendor screwed something up in the process. Only 2 out of the 20+ calls I've taken re: this were from actual errors from us(namely the customer was activated or moved to a business type responsibility when they shouldn't have been, happened when we added a connection to a major corp for discounts and such.)
Its the only one I caught semi regularly. And it made my head hurt with all its twists and turns. I got Endless Waltz tho and I dug the fight scenes...
And if we do then 5 kids will get uber mobile suits and constantly change sides in a confusing manner to save us from THE TERRIBLE SECRETS OF SPACE! At least thats how it appeared to me.
Where is the obligatory Soviet Russia reference? I suppose I'll have to supply my own...
In Soviet Russia, the quantum mechanics are so ineffecient that cars will look at you and affect your position! Be gentle, its my first Yakov Smirnov(sic?) joke...
Slashdot Mirror
This is a fallacy. Drugs are cheap to produce and manufacture, it's the cartels who hike up the prices, giving barely .02 cents to the lowly poppy field worker guard and his ak-47. Fight the power! Gets your drugs off of DrugZa! But don't use the normal GrugZa, its full of spyware and assasins and thugs, use DrugZa lite, it only has the occasional hippie!
I = teh funny!
ATT Wireless uses a third party to actually port the numbers, but we have a group to manage the overall-ness of the process. U.S. Cellular should as well. Maybe try calling them, asking them to contact Cingulars Porting Administration Group(PAG) and figure out whats keeping you. I generally don't mind doing it, the hold times are more then enogh excuse to not take other calls and read slashdot :)
Oh man, imagine the massive CounterStrike lan those guys have up right now... *drools*
Its part of our processes skip. What if you placed a password on your account to keep a filching ex wife from going in and totally effing you over? If that were the case and we don't have that verified, then we've made ourselves party to fraud and obviously have liability for that. I bet you upset because you were one of those 29.99'ers who demanded a free phone two months into your start and claimed to have 10 years of tenure. We sure as shootin aren't saints, but its people like you that make customer care of all providers and companies shake their heads, get frustrated with, and ultimately laugh at with their friends between calls.
You bought a phone from one of their retail stores or a reseller? Resellers are often the biggest cause of my headaches, because they will promise a bazillion minutes for 29.99 and when the customer gets their bill they call in to complain about the non bazillion minutes that they were supposed to have. Salespeople are evil, but I think resellers are some of the worst.
Find a good rep who will contact US Cellular for you and get ahold of their Porting Administration Group to figure out what needs to be done. I've done it a couple of times myself, most of the time they cross the i's and dot the t's when a port won't go through, or at least jumpstart a trouble ticket.
Yeah blanked on that one too. the 246 which is the TDMA/GSM model. We had the C56 at like super cheap at one point, but no longer.
Are you referring from the upgrade program or in a store? I checked the upgrade program, no C56 in there. M and SL, but not C...
I'd definately agree with the manufacturers profits. Because of all this switching around they are going to make a FORTUNE on all the Wireless companies. I shoulda bought stock in LG or something... *sigh*
I agree with you partially here. I think that is major reason A why they don't allow you to unlock your phone, but as I said in another post I think the other reason is to not allow roaming where they don't have agreements set up yet. Like when ATT and worldcom merged, worldcoms TDMA phones were unlocked, which means ATT had to desperately try to get them on ATT phones so that the phone would default to ATT as much as possible. I wasn't in the company at that point, this is heresay from a high school chum who was here at the time. EvilStein if you care to add/contradict please speak do so as I am sure you would be speaking from actual experience.
Oh hehe. Metro and Cricket are good for their local service, and if they add data sweet! Although the company itself worries me, that flat fee can't generate much revenue if any, but kudos to them for filling a pretty important niche.
If there is a password on the account, then if someone can't verify it they don't get access. If not you have a lot of fodder. The way around is to go to a store and show picture ID to get the bugger removed, or guess. I try to be nice when someone guesses and doesn't get all huffy at me(not saying you would or did, i'm just saying) I had one lady go ballistic on me because she couldn't verify her password and wanted to cancel. I admit I did take a perverse pleasure in telling her that she couldn't cancel nor speak to a supervisor, because she couldn't verify the parameters on the account. I couldn't even tell her when the password was placed, though I have done it on certain occasions. In all honesty, it sucks that ATT Wireless and jerked you around like this. Too bad you haven't gotten to me yet, I'm nice to most people who don't scream or get snide with me. And even then sometimes.
You were probably in a phantom queue, I get stuck in them sometimes when I try to contact depts in ATT Wireless that have astronomical hold times. Its almost like you and someone call at the same time, and they win the tug of war but you don't get dropped. Technology at work I suppose, unless you heard a queue timer count down every so often.
Feh. The reasons cited by Att Wireless are valid. Even if a TDMA Cingular customer were to take their phone to us, that phone is not optimized for our networks. We can't recognize it. As for GSM, I really don't understand the policy of not allowing someone to unlock it myself, that does stink of a little bit of corporate greed(although I THINK its so they won't have to pay for roaming on Cingular and T-Mobile areas they don't have agreements with), but again, I know that they won't activate a phone that isn't theirs because its inner workings aren't going to be the same to what we use, so if you call in for tech support we aren't going to know what you're talking about.I'd have more cause to blame the way everyone started giving phones with their service, It would have been much more ideal if the manufacturer and the provider kept each other at arms length and people would deal with the manufacturer every time their phone does something funny. And then go whine to them everytime they want a free phone when they've been on a piddling 29.99 plan for 4 months and want to upgrade for the sake of upgrading.
From ATT Wireless? Give a call back and complain to a supervisor or resolution specialist. They take crap all day(especially from the LNP bull) but yelling at someone is inexcusable IMHO. I've been yelled at, cursed at, and almost physically threatened(although over the phone it sounds really hollow and funny), and only twice have I raised my voice slightly. the first time the guy was crazy and wouldn't let me talk. The second the same thing, only I think not legally crazy.
ATT doesn't unlock phones as they aren't going to support a phone that they don't sell with their service. If someone experiences an issue with an unlocked T-Mobile phone, they are not going to have any specific troubleshooting information pertinant to the device; only general, which can lead to customer dissatisfaction because they can't get their T-Mobile Sanyo phone back and talking to our network or they can't process a warranty exchange/insurance claim for their new nokia 9390 or somesuch.
ATT still offers the s46 still. The C56 they don't offer anymore for an upgrade.
Naughty Stein, using ATTWS jargon. Tee hee. Anyways, alot of the calls were for the GSM backends consistent failures, plus the LNP thing has clogged up EVERYONE. I've had to call Sprint PCS, T-Mobile and Verizon more then once. 3 out of the 4 calls to them? The Customer tried to change the name when porting over OR the 3rd party vendor screwed something up in the process. Only 2 out of the 20+ calls I've taken re: this were from actual errors from us(namely the customer was activated or moved to a business type responsibility when they shouldn't have been, happened when we added a connection to a major corp for discounts and such.)
MMmmmmmm... LED Nipples... makes it easier to find them in the dark. Tee Hee I'm gonna have some installed of my 2003 Girlfriend Type F tonight!
Its the only one I caught semi regularly. And it made my head hurt with all its twists and turns. I got Endless Waltz tho and I dug the fight scenes...
That sounds like Gov. Arnold'a project management style of choice.
And if we do then 5 kids will get uber mobile suits and constantly change sides in a confusing manner to save us from THE TERRIBLE SECRETS OF SPACE! At least thats how it appeared to me.
So then the Open Source equivalent would be the Starari? Silly name, but I'd buy that for a dollar!
Thats what droids are for.
"I, Captain Kirk, have finished my mighty domintation of the toilet! Toilet cleaner droid, take care in there, I had mexican replicator food!"
Where is the obligatory Soviet Russia reference? I suppose I'll have to supply my own...
In Soviet Russia, the quantum mechanics are so ineffecient that cars will look at you and affect your position!
Be gentle, its my first Yakov Smirnov(sic?) joke...