Regarding ISP support desks, I have the fortune of working for a major ISP in the states that provides cable internet.
I can tell you that we only provide support for Windows (98 and up) and Mac (8.6 and up) because there are too many operating systems out there for us to be familiar with all of them. What's better, to have a help desk staffed with people who are familiar with all the supported operating systems, or to have a help desk staffed with people unfamiliar with most of the supported operating systems?
Note, this is not to say that we can't do some really, really basic support for unfamiliar OS...ie, these are the server settings. But we simply cannot be familiar with all the operating systems out there.
Now, I've never had a call from someone running an unsupported OS yet, but I'd imagine that said person knows what the heck they're doing with the OS and can figure out what they need to setup.
If it's an issue with the connection, we might be able to do something, but we can't touch software configuration because we don't want to take the risk of screwing things up. And with the lawsuit-happy society that exists right now, we don't have much choice.
I really couldn't say, it seems to me that replacement parts for laptops are hideously non-standard. Since each manufacturer has their own slightly different form factor, which makes finding replacement parts hard, or expensive.
Unfortunately, I really couldn't say where you need to go, if the company that produced your laptop can't help you, maybe you could find a broken laptop (same model mind you) and strip it down for the parts you need?
As a note, food safety requires food reach 180 deg F, and depending on the item as well as chain, must remain at either 160 deg F (burger king meat for example), or 180 deg F (new york fries gravy for example).
Also, coffee is brewed at above 190 deg F at both Starbucks and Timothey's. Serving temp is lower, but the brewing temperature is required for proper quality.
Have you heard of 'keeping up with traffic'? Apparently not buddy. Driving at 40km/h when the limit is 120 is fucking STUPID. You should have been ticketed for that, it's assholes like you who cause fucking traffic jams.
Same here, but you know what? One of the benefits of living in a 1st world country is that you can pick and choose what you do for a living (in theory). Heck, I _like_ computers. That's why I'm studying IT, not because it looked like The Next Big Thing when I was deciding what I wanted to do with my life.
How the heck is the US containing china? Have you looked at a store shelf recently? How many "MADE IN USA" labels do you see compared to "MADE IN CHINA"? HOW IS THAT CONTAINMENT?
While you can be punished for not having a locked gun safe, the fact remains that it is (relatively) trivial to lock said safe so that only a determined criminal can break into it.
However, the same can not be said of computers, for the average user. Thus, until it is easy for the average user to lockdown their computer properly, punishment should rest on the person who mis-used the computer.
Granted, but not the way to get good image quality, best method would be for a projectionist to set the camera up in the booth with the audio comming directly out of the sound rack and going directly into the audio in jacks on the camcorder.
You aren't really that locked in, you could set up a script to
1) burn the.acc to a virtual CD,
2) rip the virtual CD to your choice of file format
3) place the resulting rip in the right place
And you miss the point I was trying to make as well.
While most peoples' home computers don't really need a login password, they still need one for ISP, email (sometimes the same), any forums, subscription services, or other things needing regristration. Some of these things you'd want security for, thus even the average user needs passwords.
Now, how do you think the average user will react? Do you think it'll really be secure? I don't, I'm not an average user, and i know damn well that my passwords aren't secure.
And what about corporate situations where there is more data that needs to be kept secure? More passwords for people to remember? Bad idea.
But why remember 10 phrases when you can get away with remembering only 2 phrases?
An average user who doesn't really understand why passwords are a good thing wouldn't see the need to use 10 phrases, they'd just use the same one over and over for EVERYTHING, or, write them down.
The goal of the system I proposed was to make security painless for the clueless user 'Insert the card into the reader, and use the fingerprint scanner' that way, you have verifiable logins with minimal hassle for the end-user, all they have to do is keep a card with them (like a credit card), and they don't have to remember anything.
Or, at most, a single unique password that they'll never need to change unless they want to.
However, at the moment, passwords can't reasonably be made any more complex without sacrificing the ability for the user to remember them without using some other device, and at that point, what's the point of a password in the first place, all someone needs to do is get their hands on the device and they've got access to all the other person's passwords.
Keys are a good analogy to a system that would work, you don't have to remember the exact contours of a key, just that this is key (a physical object that we can carry around with us) is for this lock. What if it was possible to do the same for account access?
Too many passwords
on
Real Security?
·
· Score: 2, Insightful
Using a different password for every login is all well and good, so...
You've got seperate passwords for any forums, any games, any webmail, your ISP email, any school/corporate/home/other logins, any websites, any other services that need a password, right?
Oh, and you don't have any of them recorded anywhere too, right?
Oh, you also change them regularly to something completely different but equally secure, and don't record the new password, right?
I call bullshit. Using secure passwords is all well and good, but being expected to have to keep a seperate PW and login for every single account you have is completely insane. While I hate to say this, what we need is a _trusted_ service to authenticate who you are and then allow access to all your varied accounts.
Either that, or we need a massive push to allow using public/private keys to authenticate identity. Of course, that'd have to be linked to a concrete device to carry a key of any meaningful length. But what's the problem with this I ask, after all, people carry credit cards all the time.
If you use a smartcard to carry the key and perform biometric identification of the user, which then transmits to the {blank} that user X with key Y is logged into computer Z, at which point the {blank} considers "Is the key Y the right key for user X? and is user X authorized to do {blank}?"
All that's needed to allow this to work is a trusted authority that can issue smartcards and keys to people. As for how the authority checks identity, governments issue passports/driver liscences/security clearances all the time, so obviously a mechanism exists to verify that a person is who they say they are.
And don't say that 'for sites that require extra security, they can just use a password for added security' this is wrong, we need to move from a security system which verifies on the service end based on information provided by the client, we need a system which verifies at the client end based on information provided by the service.
But the barrier to entry is a lot lower, you don't need a multi-million dollar infrastructure to run servers, but you do to run that same distribution empire in the B&M world.
Sure, that make sense, BUT, the (apparent) issue is that with a VCR, you could press 'fast forwards' and skip anything. But with a DVD player, you can't skip over some ads/splash screens.
To me, that is unacceptable, I BOUGHT the bloody thing, I should have control over it, not be forced to sit through studio pap that I don't want to watch.
Such unimportant skills as figuring out prices (after tax) mentally and on the fly, keeping running totals while shopping, doing a rough budget in your head, figuring out approximately how much time you need to complete a given task, etc etc etc.
Riiiiiight (/sarcasm)
Slashdot Mirror
With one small glitch, Mike Rowe isn't an American, he's a Canadian.
I can tell you that we only provide support for Windows (98 and up) and Mac (8.6 and up) because there are too many operating systems out there for us to be familiar with all of them. What's better, to have a help desk staffed with people who are familiar with all the supported operating systems, or to have a help desk staffed with people unfamiliar with most of the supported operating systems?
Note, this is not to say that we can't do some really, really basic support for unfamiliar OS...ie, these are the server settings. But we simply cannot be familiar with all the operating systems out there.
Now, I've never had a call from someone running an unsupported OS yet, but I'd imagine that said person knows what the heck they're doing with the OS and can figure out what they need to setup.
If it's an issue with the connection, we might be able to do something, but we can't touch software configuration because we don't want to take the risk of screwing things up. And with the lawsuit-happy society that exists right now, we don't have much choice.
Unfortunately, I really couldn't say where you need to go, if the company that produced your laptop can't help you, maybe you could find a broken laptop (same model mind you) and strip it down for the parts you need?
Also, coffee is brewed at above 190 deg F at both Starbucks and Timothey's. Serving temp is lower, but the brewing temperature is required for proper quality.
Have you heard of 'keeping up with traffic'? Apparently not buddy. Driving at 40km/h when the limit is 120 is fucking STUPID. You should have been ticketed for that, it's assholes like you who cause fucking traffic jams.
What it says in the subject.
Same here, but you know what? One of the benefits of living in a 1st world country is that you can pick and choose what you do for a living (in theory). Heck, I _like_ computers. That's why I'm studying IT, not because it looked like The Next Big Thing when I was deciding what I wanted to do with my life.
How the heck is the US containing china? Have you looked at a store shelf recently? How many "MADE IN USA" labels do you see compared to "MADE IN CHINA"? HOW IS THAT CONTAINMENT?
While you can be punished for not having a locked gun safe, the fact remains that it is (relatively) trivial to lock said safe so that only a determined criminal can break into it.
However, the same can not be said of computers, for the average user. Thus, until it is easy for the average user to lockdown their computer properly, punishment should rest on the person who mis-used the computer.
Get a proxy server/shell account located somewhere in the USofA. Login through there.
Well, it'd look good, but the ergonomics would suck.
Granted, but not the way to get good image quality, best method would be for a projectionist to set the camera up in the booth with the audio comming directly out of the sound rack and going directly into the audio in jacks on the camcorder.
It's Growing at a rate of 12 terabytes per month... It's currently got over 300 terabytes of data.
1) burn the
2) rip the virtual CD to your choice of file format
3) place the resulting rip in the right place
All you'd have to do is listen to your music.
Simple, maybe do a little bit of INVESTIGATION before filing?
While most peoples' home computers don't really need a login password, they still need one for ISP, email (sometimes the same), any forums, subscription services, or other things needing regristration. Some of these things you'd want security for, thus even the average user needs passwords.
Now, how do you think the average user will react? Do you think it'll really be secure? I don't, I'm not an average user, and i know damn well that my passwords aren't secure.
And what about corporate situations where there is more data that needs to be kept secure? More passwords for people to remember? Bad idea.
But why remember 10 phrases when you can get away with remembering only 2 phrases?
An average user who doesn't really understand why passwords are a good thing wouldn't see the need to use 10 phrases, they'd just use the same one over and over for EVERYTHING, or, write them down.
The goal of the system I proposed was to make security painless for the clueless user 'Insert the card into the reader, and use the fingerprint scanner' that way, you have verifiable logins with minimal hassle for the end-user, all they have to do is keep a card with them (like a credit card), and they don't have to remember anything.
Or, at most, a single unique password that they'll never need to change unless they want to.
Step 1 through step n-2) {blank}
Step n-1) ???
Step n) PROFIT!
You change the password.
However, at the moment, passwords can't reasonably be made any more complex without sacrificing the ability for the user to remember them without using some other device, and at that point, what's the point of a password in the first place, all someone needs to do is get their hands on the device and they've got access to all the other person's passwords.
Keys are a good analogy to a system that would work, you don't have to remember the exact contours of a key, just that this is key (a physical object that we can carry around with us) is for this lock. What if it was possible to do the same for account access?
You've got seperate passwords for any forums, any games, any webmail, your ISP email, any school/corporate/home/other logins, any websites, any other services that need a password, right?
Oh, and you don't have any of them recorded anywhere too, right?
Oh, you also change them regularly to something completely different but equally secure, and don't record the new password, right?
I call bullshit. Using secure passwords is all well and good, but being expected to have to keep a seperate PW and login for every single account you have is completely insane. While I hate to say this, what we need is a _trusted_ service to authenticate who you are and then allow access to all your varied accounts.
Either that, or we need a massive push to allow using public/private keys to authenticate identity. Of course, that'd have to be linked to a concrete device to carry a key of any meaningful length. But what's the problem with this I ask, after all, people carry credit cards all the time.
If you use a smartcard to carry the key and perform biometric identification of the user, which then transmits to the {blank} that user X with key Y is logged into computer Z, at which point the {blank} considers "Is the key Y the right key for user X? and is user X authorized to do {blank}?"
All that's needed to allow this to work is a trusted authority that can issue smartcards and keys to people. As for how the authority checks identity, governments issue passports/driver liscences/security clearances all the time, so obviously a mechanism exists to verify that a person is who they say they are.
And don't say that 'for sites that require extra security, they can just use a password for added security' this is wrong, we need to move from a security system which verifies on the service end based on information provided by the client, we need a system which verifies at the client end based on information provided by the service.
But the barrier to entry is a lot lower, you don't need a multi-million dollar infrastructure to run servers, but you do to run that same distribution empire in the B&M world.
To me, that is unacceptable, I BOUGHT the bloody thing, I should have control over it, not be forced to sit through studio pap that I don't want to watch.
Depending on the software availability angle, this could be a major breakthrough for Linux, being the primary OS for a vendor.
Such unimportant skills as figuring out prices (after tax) mentally and on the fly, keeping running totals while shopping, doing a rough budget in your head, figuring out approximately how much time you need to complete a given task, etc etc etc. Riiiiiight (/sarcasm)