I've been doing customer support for 'nigh on 22 years now. The best story I can recall involves a co-worker, so unfortunately I never did get both sides of the conversation.
We were doing telephone support for a database product, and the coworker fielded this particular call. Most support calls averaged about 15 minutes, but this one just went on and on and on. 45 minutes later, I could see the coworker getting a little flustered, and was repeating 'patience, patience' into the phone. After she rang off, I asked what the problem had been, and was told that the customer had basically painted themselves into a corner with ill-advised programming practices, and didn't want to listen to the proper way to accomplish the task.
After a while the customer began to get huffy, and started demanding the coworker's name so 'he could report her to management'. Every time she gave her name, he'd just get angrier and angrier.
As you may have guessed by now, my coworker had an old-fashioned 'virtue' name - her name is 'Patience'. When she was giving her name, the customer thought she was trying to calm him down, and went off again...
One designer's approach to having DVDs take up less space is to lose the boxes. Apparently there are photo-album sized binder that will take either DVDs in sleeves or the backer cards in pages.
Another method is to get a DVD jukebox, made by Sony, among others. This holds 300-400 DVDs, and any can be played by pressing a couple buttons.
The port of New Orleans and environs is one of the top three ports of the united states. Massive tonnage of imports/exports flow through this port, including 15-20% of all petroleum products used by this country, the majority of exported agricultural goods; not to mention all the oil infrastructure currently existing in the Gulf of Mexico.
NO and the surrounding communities are where all the oil and dockyard works live.
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'will linux win presidential election?'
Only if that's what the voting machines run upon...
oddly enough, when you sit down, the ceiling gets higher...
I've been doing customer support for 'nigh on 22 years now. The best story I can recall involves a co-worker, so unfortunately I never did get both sides of the conversation.
We were doing telephone support for a database product, and the coworker fielded this particular call. Most support calls averaged about 15 minutes, but this one just went on and on and on. 45 minutes later, I could see the coworker getting a little flustered, and was repeating 'patience, patience' into the phone. After she rang off, I asked what the problem had been, and was told that the customer had basically painted themselves into a corner with ill-advised programming practices, and didn't want to listen to the proper way to accomplish the task.
After a while the customer began to get huffy, and started demanding the coworker's name so 'he could report her to management'. Every time she gave her name, he'd just get angrier and angrier.
As you may have guessed by now, my coworker had an old-fashioned 'virtue' name - her name is 'Patience'. When she was giving her name, the customer thought she was trying to calm him down, and went off again...
Has anyone ever checked the source of funding for: 'Ecma International, the standards body'?
I write it as follows:
B illed -
[Modify dsname] JOIN ONE LEASE TO MANY INVOICE VIA LeaseNum to InvoiceNum
MODIFY dsname JOIN INNER
SET DS LEASE
FIND LeaseNum "1234"
PRINT -
Lease.LesseeNum,Invoice.InvoiceNum,Invoice.Amount
BY Lease.LeaseNum - !automatically preceeds print item list
BY Invoice.InvoiceNum Suppressed
Is that simpler?
One designer's approach to having DVDs take up less space is to lose the boxes. Apparently there are photo-album sized binder that will take either DVDs in sleeves or the backer cards in pages.
Another method is to get a DVD jukebox, made by Sony, among others. This holds 300-400 DVDs, and any can be played by pressing a couple buttons.
What's the point of rebuilding?
The port of New Orleans and environs is one of the top three ports of the united states. Massive tonnage of imports/exports flow through this port, including 15-20% of all petroleum products used by this country, the majority of exported agricultural goods; not to mention all the oil infrastructure currently existing in the Gulf of Mexico.
NO and the surrounding communities are where all the oil and dockyard works live.