Domain: ftc.gov
Stories and comments across the archive that link to ftc.gov.
Stories · 202
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FTC Says T-Mobile Made Hundreds of Millions From Bogus SMS Charges
An anonymous reader writes "Today the FTC filed a complaint (PDF) against T-Mobile USA, alleging the carrier made hundreds of millions of dollars from bogus charges placed on customers' bills for unauthorized SMS services. "The FTC alleges that T-Mobile received anywhere from 35 to 40 percent of the total amount charged to consumers for subscriptions for content such as flirting tips, horoscope information or celebrity gossip that typically cost $9.99 per month. According to the FTC's complaint, T-Mobile in some cases continued to bill its customers for these services offered by scammers years after becoming aware of signs that the charges were fraudulent." FTC chairwoman Edith Ramirez said, "It's wrong for a company like T-Mobile to profit from scams against its customers when there were clear warning signs the charges it was imposing were fraudulent. It's wrong for a company like T-Mobile to profit from scams against its customers when there were clear warning signs the charges it was imposing were fraudulent." According to the complaint, T-Mobile also made it hard for customers to figure out they were being billed for these services, and failed to provide refunds when customers complained." Here's T-Mobile's response. -
FTC Says T-Mobile Made Hundreds of Millions From Bogus SMS Charges
An anonymous reader writes "Today the FTC filed a complaint (PDF) against T-Mobile USA, alleging the carrier made hundreds of millions of dollars from bogus charges placed on customers' bills for unauthorized SMS services. "The FTC alleges that T-Mobile received anywhere from 35 to 40 percent of the total amount charged to consumers for subscriptions for content such as flirting tips, horoscope information or celebrity gossip that typically cost $9.99 per month. According to the FTC's complaint, T-Mobile in some cases continued to bill its customers for these services offered by scammers years after becoming aware of signs that the charges were fraudulent." FTC chairwoman Edith Ramirez said, "It's wrong for a company like T-Mobile to profit from scams against its customers when there were clear warning signs the charges it was imposing were fraudulent. It's wrong for a company like T-Mobile to profit from scams against its customers when there were clear warning signs the charges it was imposing were fraudulent." According to the complaint, T-Mobile also made it hard for customers to figure out they were being billed for these services, and failed to provide refunds when customers complained." Here's T-Mobile's response. -
FTC Lobbies To Be Top Cop For Geolocation
chicksdaddy (814965) writes 'As the U.S. Senate considers draft legislation governing the commercial use of location data, The Federal Trade Commission (FTC) is asking Congress to make it — not the Department of Justice — the chief rule maker and enforcer of policies for the collection and sharing of geolocation information, the Security Ledger reports.
Jessica Rich, Director of the FTC Bureau of Consumer Protection, told the Senate Judiciary Committee's Subcommittee for Privacy, Technology that the Commission would like to see changes to the wording of the Location Privacy Protection Act of 2014 (LPPA) . The LPPA is draft legislation introduced by Sen. Al Franken that carves out new consumer protections for location data sent and received by mobile phones, tablets and other portable computing devices. Rich said that the FTC, as the U.S. Government's leading privacy enforcement agency, should be given rule making and enforcement authority for the civil provisions of the LPPA. The current draft of the law instead gives that authority to the Department of Justice.
The LPPA updates the Electronic Communications Privacy Act to take into account the widespread and availability and commercial use of geolocation information provided. LPPA requires that companies get individuals' permission before collecting location data off of smartphones, tablets, or in-car navigation devices, and before sharing it with others.
It would prevent what Franken refers to as "GPS stalking," preventing companies from collecting location data in secret. LPPA also requires companies to reveal the kinds of data they collect and how they share and use it, bans the development, operation, and sale of GPS stalking apps and requires the federal government to collect data on GPS stalking and facilitate reporting of GPS stalking by the public.' -
Take a Picture: Snapchat Settles With FTC Over "Dissapearing" Claims
The New York Times is one of many outlets reporting that Snapchat has agreed to settle with the FTC about the gap between promises made about the company's "disappearing" communications system and reality. "The Federal Trade Commission on Thursday said Snapchat had agreed to settle charges that the company was deceiving users about the ephemeral nature of the photos and video messages sent through its service. The messages were significantly less private than the company had said, the commission said. In marketing the service, Snapchat has said that its messages “disappear forever.” But in its complaint, the commission said the messages, often called snaps, can be saved in several ways. The commission said that users can save a message by using a third-party app, for example, or employ simple workarounds that allow users to take a screenshot of messages without detection." Besides the monetary side of the settlement (details of which are promised soon on the FTC's site), the company has agreed to operate for the next 20 years with special supervision of a new privacy program; it seems a little optimistic as a timeframe for any social-media related business. Here are the FTC's charges (PDF). -
FTC Approves Tesla's Direct Sales Model
cartechboy (2660665) writes "We've all read about Tesla and the ongoing battles its having with different dealer associations. Basically, dealer associations aren't too pleased about the Silicon Valley startup's direct sales model. Today the FTC has had made a statement on the matter and it's actually in favor of Tesla's direct sales model. 'In this case and others, many state and local regulators have eliminated the direct purchasing option for consumers, by taking steps to protect existing middlemen from new competition. We believe this is bad policy for a number of reasons,' wrote Andy Gavil, Debbie Feinstein, and Marty Gaynor in the FTC's 'Who decides how consumers should shop?' posting to the Competition Matters blog. The FTC appears to take issue not with those laws, but with how they're being used, and with the direct-sales bans being passed in several states. Now the only real question is how long will it be before Tesla prevails in all states?" -
Mr. Schmidt Goes To Washington: A Look Inside Google's Lobbying Behemoth
barlevg (2111272) writes "In May 2012, in the midst of an FTC investigation into Google's search practices, the law school at George Mason University in Northern Virginia hosted a conference attended by congressmen, regulators and staffers. The topic: competition, search and social media. What none of the attendees of the conference knew was that Google was pulling many of the strings behind the event, even going so far as to suggest invited speakers. This event, as documented in The Washington Post is just a snapshot of the operations of one of the largest and highest spending lobbying entities in DC, a far cry from the one-man shop it started out as nine years ago, from a company "disdainful" of Washington's "pay-to-play" culture." -
Microsoft Paying for Positive Xbox One Coverage on YouTube
An anonymous reader writes "Microsoft, partnered with Machinima, has put forth a promotion for YouTube personalities: make a video about the Xbox One and get money for it. Problematically, they also require the reviewer not to disclose that they're getting paid (or mention anything negative), which breaks FTC disclosure rules (PDF). Microsoft has a well-known history of astroturfing, but is this the first proof of them doing it illegally?" -
Apple Will Refund $32.5M To Settle In-App Purchase Complaints With FTC
coondoggie writes "Apple today agreed to refund at least $32.5 million to iTunes customers in order to settle FTC complaints about charges incurred by children in kids' mobile apps without their parents' consent. 'As alleged in the Commission's complaint, Apple violated this basic principle by failing to inform parents that, by entering a password, they were permitting a charge for virtual goods or currency to be used by their child in playing a children's app and at the same time triggering a 15-minute window during which their child could make unlimited additional purchases without further parental action." -
How the Dark Lord of the Internet Made His Fortunes
theodp writes "Over at The Atlantic, Taylor Clark's epic Jesse Willms, the Dark Lord of the Internet tells the tale of how one of the most notorious alleged hustlers in the history of e-commerce made a fortune on the Web. 'Accusing Willms of being a scammer,' Clark writes, 'does him a disservice; what he accomplished elicits something close to awe, even among his critics.' The classic themes Willms' company employed in 'sponsored' links for products that included colon cleansers, teeth whiteners, and acai supplements, Clark reports, included dubious scientific claims and fake articles ('farticles'); implied endorsements from celebrities and TV networks; incredible 'testimonials"; manipulative plays on insecurities ('You wouldn't have to worry about being the 'fat bridesmaid' at your sister's wedding!'); and 'iron-clad' guarantees that 'free trials' of the products were absolutely 'risk free.' But beneath his promises of a 'free trial,' the FTC alleged, Willms buried an assortment of charges in the fine print of his terms and conditions. After the 14-day trial period for each product, customers automatically became enrolled in monthly subscription plans, for up to $80 a month. 'The product was never the point,' explained an FTC attorney. 'The point was to get as many hits on each credit card as you could.' Despite a publicized $359 million settlement with the FTC, Jesse Willms is doing just fine financially-and he has a new yellow Lamborghini to prove it. After settling his tax debts, Willms surrendered his assets of just $991,000 to get the financial judgment suspended. Willms has left diet products behind and pivoted into information services. 'As of November,' Clark notes, 'if you searched vehicle history on Google, Yahoo, or Bing, ads for Willms's sites were among the first things you would see.'" -
FTC Drops the Hammer On Maker of Location-Sharing Flashlight App
chicksdaddy writes "The Federal Trade Commission announced on Thursday that it settled with the maker of 'Brightest Flashlight Free,' a popular Android mobile application, over charges that the company used deceptive advertising to collect location and device information from Android owners. The FTC says the company failed to disclose wanton harvesting and sharing of customers' locations and mobile device identities with third parties. Brightest Flashlight Free, which allows Android owners to use their phone as a flashlight, is a top download from Google Play, the main Android marketplace. Statistics from the site indicate that it has been downloaded more than one million times with an overall rating of 4.8 out of 5 stars. The application, which is available for free, displays mobile advertisements on the devices it is installed on. However, the device also harvested a wide range of data from Android phones which was shared with advertisers, including what the FTC describes as 'precise geolocation along with persistent device identifiers.' As part of the settlement with the FTC, Goldenshores is ordered to change its advertisements and in-app disclosures to make explicit any collection of geolocation information, how it is or may be used, the reason for collecting location information and which third parties that data is shared with." -
Microsoft Customers Hit With New Wave of Fake Tech Support Calls
rjmarvin writes "A new surge of callers posing predominately as Microsoft technicians are attempting and sometimes succeeding in scamming customers, convincing them their PCs are infected and directing them to install malware-ridden software or give the callers remote access to the computer. The fraudsters also solicit payment for the fake services rendered. This comes only a year after the FTC cracked down on fake tech support calls, charging six scam operators last October." -
IZON IP Cameras Riddled With Security Flaws
An anonymous reader writes "With recent action by the FTC against TRENDnet, the 'Internet of Things' has taken a sharp turn in the eyes of the public and government with regard to security. This week, Duo Security employee Mark Stanislav presented security research he did on the IZON IP camera from Stem Innovation. Through his testing, Mark found hardcoded credentials for Linux accounts (accessible by Telnet; Yes, — really), an undocumented web interface allowing for viewing a camera's stream (also with hardcoded credentials, user/user), and a variety of other failings including a lack of cryptography in most of the camera's functionality, including when uploading videos to Amazon Web Services's S3 storage." According to the above-linked article, "Contacted by The Security Ledger, Stem Innovation CTO Matt McBeth said that the IZON firmware, server system and iOS applications tested by Stanislav have since been updated, and that the research contains “inaccurate and misleading information.” Stem did not provide specific information about any inaccuracies." -
FTC Chairwoman Speaks On Growing US Patent Problem
ectoman writes "In a recent policy speech, Federal Trade Commission Chairwoman Edith Ramirez indicated that the FTC might be preparing to seriously address patent abuse in the United States. Mark Bohannon, Vice President of Corporate Affairs and Global Public Policy at Red Hat, has reviewed Ramirez's remarks, calling them 'some of the most direct and specific to date from a senior U.S. Government official regarding "harmful PAE [patent assertion entities] activities."' Bohannon writes that the FTC's proposed roadmap for patent reform 'is both ambitious and doable,' and he discusses how the agency could make its potential contributions to reforms most effective. The piece arrives one week after Bohannon analyzed other patent reform efforts currently ongoing in Washington—in a piece Slashdot readers have been discussing." -
NSA Revelation Leads FTC To Propose "Reclaim Your Name" Initiative
First time accepted submitter clegrand writes "Julie Brill, a member of the Federal trade Commission, has proposed a voluntary big data industry initiative to allow consumers access to their personal records and the ability to correct them. She has coined it 'Reclaim Your Name.' While some big data companies such as Acxiom already allow such access, it is not an industry-wide practice. She sees this campaign as a natural extension of the Fair Credit Reporting Act and a logical partner for the ongoing effort of the Do Not Track mechanism currently under standardization review with the W3C." -
FTC Demands Search Engines Separate Paid Advertisements From Search Results
An anonymous reader notes that the FTC has sent letters to search engine companies (PDF) telling them to make sure advertisements are clearly distinguishable from search results. "According to both the FTC staff's original search engine guidance and the updated guidance, failing to clearly and prominently distinguish advertising from natural search results could be a deceptive practice. The updated guidance emphasizes the need for visual cues, labels, or other techniques to effectively distinguish advertisements, in order to avoid misleading consumers, and it makes recommendations for ensuring that disclosures commonly used to identify advertising are noticeable and understandable to consumers. The letters note that the principles of the original guidance still apply, even as search and the business of search continue to evolve. The letters observe that social media, mobile apps, voice assistants on mobile devices, and specialized search results that are integrated into general search results offer consumers new ways of getting information. The guidance advises that regardless of the precise form that search takes now or in the future, paid search results and other forms of advertising should be clearly distinguishable from natural search results." -
FTC Demands Search Engines Separate Paid Advertisements From Search Results
An anonymous reader notes that the FTC has sent letters to search engine companies (PDF) telling them to make sure advertisements are clearly distinguishable from search results. "According to both the FTC staff's original search engine guidance and the updated guidance, failing to clearly and prominently distinguish advertising from natural search results could be a deceptive practice. The updated guidance emphasizes the need for visual cues, labels, or other techniques to effectively distinguish advertisements, in order to avoid misleading consumers, and it makes recommendations for ensuring that disclosures commonly used to identify advertising are noticeable and understandable to consumers. The letters note that the principles of the original guidance still apply, even as search and the business of search continue to evolve. The letters observe that social media, mobile apps, voice assistants on mobile devices, and specialized search results that are integrated into general search results offer consumers new ways of getting information. The guidance advises that regardless of the precise form that search takes now or in the future, paid search results and other forms of advertising should be clearly distinguishable from natural search results." -
FTC to HTC: Patch Vulnerabilities On Smartphones and Tablets
New submitter haberb writes "I always thought my HTC phones were of average or above average quality, and certainly no less secure than an vanilla Android install, but it turns out someone was still not impressed. 'Mobile device manufacturer HTC America has agreed to settle Federal Trade Commission charges that the company failed to take reasonable steps to secure the software it developed for its smartphones and tablet computers, introducing security flaws that placed sensitive information about millions of consumers at risk.' Perhaps this will push HTC to release some of the ICS upgrades they promised a few months ago but never delivered, or perhaps the reason they fell through in the first place?" -
US Wants Apple, Google, and Microsoft To Get a Grip On Mobile Privacy
coondoggie writes "When it comes to relatively new technologies, few have been developing at the relentless pace of mobile. But with that development has come a serious threat to the security of personal information and privacy. The Federal Trade Commission has issued a report (PDF) on mobility issues and said less than one-third of Americans feel they are in control of their personal information on their mobile devices. 'The report makes recommendations for critical players in the mobile marketplace: mobile platforms (operating system providers, such as Amazon, Apple, BlackBerry, Google, and Microsoft), application (app) developers, advertising networks and analytics companies, and app developer trade associations. ... The report recommends that mobile platforms should: Provide just-in-time disclosures to consumers and obtain their affirmative express consent before allowing apps to access sensitive content like geolocation; Consider developing a one-stop “dashboard” approach to allow consumers to review the types of content accessed by the apps they have downloaded; Consider offering a Do Not Track (DNT) mechanism for smartphone users.'" -
US Wants Apple, Google, and Microsoft To Get a Grip On Mobile Privacy
coondoggie writes "When it comes to relatively new technologies, few have been developing at the relentless pace of mobile. But with that development has come a serious threat to the security of personal information and privacy. The Federal Trade Commission has issued a report (PDF) on mobility issues and said less than one-third of Americans feel they are in control of their personal information on their mobile devices. 'The report makes recommendations for critical players in the mobile marketplace: mobile platforms (operating system providers, such as Amazon, Apple, BlackBerry, Google, and Microsoft), application (app) developers, advertising networks and analytics companies, and app developer trade associations. ... The report recommends that mobile platforms should: Provide just-in-time disclosures to consumers and obtain their affirmative express consent before allowing apps to access sensitive content like geolocation; Consider developing a one-stop “dashboard” approach to allow consumers to review the types of content accessed by the apps they have downloaded; Consider offering a Do Not Track (DNT) mechanism for smartphone users.'" -
Google, FTC Settle Antitrust Case
itwbennett writes "According to an ITworld report, 'Google has agreed to change some of its business practices, including allowing competitors access to some standardized technologies, to resolve a U.S. Federal Trade Commission antitrust complaint against the company.' This includes 'allow[ing] competitors access to standards-essential patents the company acquired along with its purchase of Motorola Mobility.' Also among the business practices Google has agreed to stop is 'scraping Web content from rivals and allegedly passing it off as its own, said FTC Chairman Jon Leibowitz.'" SlashCloud has some more details, including links to the agreement itself and Google's soft-pedaling description of "voluntary product changes." -
FTC Strengthens Children's Privacy Protections Online
An anonymous reader writes "The U.S. Federal Trade Commission today updated the privacy standards that protect children's privacy online. The new rules say companies must gain parental consent before collecting a kid's geolocation data, photos, and videos. It also broadened existing language to include third parties and companies that collect data on users across multiple websites. 'While the new rule strengthens such safeguards, it could also disrupt online advertising. Web sites and online advertising networks often use persistent identification systems — like a customer code number in a cookie in a person's browser — to collect information about a user's online activities and tailor ads for that person. But the new rule expands the definition of personal information to include persistent IDs — such as a customer code number, the unique serial number on a mobile phone, or the I.P. address of a browser — if they are used to show a child behavior-based ads.'" -
FTC Bars Ad Firm From Snooping Browser History
itwbennett writes "Score 1 for online privacy. The Federal Trade Commission and online ad firm Epic Marketplace have reached a settlement that will bar Epic from using browser history sniffing technology. According to the news report, 'The history sniffing allowed Epic to determine whether a consumer had visited more than 54,000 domains, including pages relating to fertility issues, impotence, menopause, incontinence, disability insurance, credit repair, debt relief, and personal bankruptcy. Epic used the tracking to send targeted ads related to several health issues, the FTC said.'" -
A Trail of Clicks, Culminating In Conflict
NotSanguine writes "Technology companies are up in arms about the FTC's pending rules change which would require explicit parental permission to allow websites to gather a wide range of data on children 13 and under. From the NYT Article: '"If adopted, the effect of these new rules would be to slow the deployment of applications that provide tremendous benefits to children, and to slow the economic growth and job creation generated by the app economy," Catherine A. Novelli, vice president of worldwide government affairs at Apple, wrote in comments to the agency (PDF).' But would that be a bad thing? As reported in the Times last week, Matt Richtel writes, 'There is a widespread belief among teachers that students' constant use of digital technology is hampering their attention spans and ability to persevere in the face of challenging tasks, according to two surveys of teachers being released on Thursday.' So, will the new FTC rules end up helping children (by enhancing their privacy and, if industry pundits are right, reducing the amount of content available online for children — thus enhancing their attention spans), or will the negative effects on corporations have as deleterious an effect on the economy as to measurably reduce the quality of education?" -
FTC Offers $50,000 For Best Way To Stop Robocalls
coondoggie writes "It's not clear if the Federal Trade Commission is throwing up its hands at the problem or just wants some new ideas about how to combat it, but the agency is now offering $50,000 to anyone who can create what it calls an innovative way to block illegal commercial robocalls on landlines and mobile phones." -
Regulators Smash Global Phone Tech Support Scam Operation
SternisheFan sends this excerpt from ZDNet: "Regulators from five countries joined together in an operation to crack down on a series of companies orchestrating one of the most widespread Internet scams of the decade. The U.S. Federal Trade Commission (FTC) and other international regulatory authorities today said they shut down a global criminal network that bilked tens of thousands of consumers by pretending to be tech support providers. FTC Chairman Jon Leibowitz, speaking during a press conference with a Microsoft executive and regulators from Australia and Canada, said 14 companies and 17 individuals were targeted in the investigation. In the course of the crackdown, U.S. authorities already have frozen $188,000 in assets, but Leibowitz said that would increase over time thanks to international efforts." -
FTC And PC Rental Companies Settle In Spying On Users Case
SternisheFan writes with news of a settlement in a case of Rent-to-Own firms grossly violating the privacy of their customers. From the article: "Seven rent-to-own companies and a software developer have settled federal charges that they spied on customers, ... The companies captured screenshots of confidential and personal information, logged keystrokes, and took webcam pictures of people in their homes. Their aim was to track the computers belonging to customers who were behind with their payments. 'An agreement to rent a computer doesn't give a company license to access consumers' private emails, bank account information, and medical records, or, even worse, webcam photos of people in the privacy of their own homes,' says FTC chairman Jon Leibowitz. 'The FTC orders today will put an end to their cyber spying.' Developer DesignerWare produced the software that was used to gather the information, PC Rental Agent. The package included a 'kill switch' designed to disable a computer of it was stolen, or if payments weren't made. However, an add-on program called Detective Mode could log key strokes, capture screen shots and take photographs using a computer's webcam, says the FTC in its complaint (PDF)." -
FTC And PC Rental Companies Settle In Spying On Users Case
SternisheFan writes with news of a settlement in a case of Rent-to-Own firms grossly violating the privacy of their customers. From the article: "Seven rent-to-own companies and a software developer have settled federal charges that they spied on customers, ... The companies captured screenshots of confidential and personal information, logged keystrokes, and took webcam pictures of people in their homes. Their aim was to track the computers belonging to customers who were behind with their payments. 'An agreement to rent a computer doesn't give a company license to access consumers' private emails, bank account information, and medical records, or, even worse, webcam photos of people in the privacy of their own homes,' says FTC chairman Jon Leibowitz. 'The FTC orders today will put an end to their cyber spying.' Developer DesignerWare produced the software that was used to gather the information, PC Rental Agent. The package included a 'kill switch' designed to disable a computer of it was stolen, or if payments weren't made. However, an add-on program called Detective Mode could log key strokes, capture screen shots and take photographs using a computer's webcam, says the FTC in its complaint (PDF)." -
FTC Files Complaint Against Wyndham For Hotel Data Breaches
coondoggie writes "A little over a month after the FBI warned travelers of an uptick in data being stolen via hotel Internet connections, the Federal Trade Commission has filed a complaint against Wyndham Worldwide Corporation and three of its subsidiaries for alleged data security failures that led to three data breaches at Wyndham hotels in less than two years." -
Spokeo Fined $800K By FTC For Marketing Its Services To Employers
nonprofiteer writes "Spokeo was one of the first public-facing person-profiling companies to attract the ire of those profiled. Taglined 'not your grandmother's phonebook,' it offers up profiles pulled from public records, social networking sites, etc, including your address, worth of your home, who's in your family, your estimated wealth, your hobbies and interests, and more. People freaked out when they first discovered it. Apparently, the company was selling reports to employers, but not following principles set forth by the Fair Credit Reporting Act. The Federal Trade Commission is fining them $800,000. FTC also chastises them for writing fake positive reviews around the Web." -
FTC Privacy Framework Pushes For Regulation of Data Brokers
Trailrunner7 writes "The Federal Trade Commission has issued a new report (PDF) on consumer privacy and online tracking. Among the recommendations the commission makes is that data brokers make themselves known to consumers and be open and transparent about the data they collect. The FTC also says companies should be building privacy protections into their products by design, including implementing the Do Not Track mechanism once it's finalized. Data brokers are essentially an unregulated group of companies that collect, store and sell information about consumers and their behaviors and buying preferences. Privacy advocates and some lawmakers have criticized the industry's practices and called for some regulation. As a result, the FTC is recommending that the industry not only create a central site to inform consumers about the kinds of data they collect and sell, but also is pushing for legislation to address the industry's problems." -
Western Digital's Hitachi Storage Takeover Approved With Restrictions
angry tapir writes "Western Digital's plan to buy Hitachi Global Storage has run into U.S. FTC resistance: The U.S. FTC will require Western Digital to sell off assets used to manufacture desktop hard drives to a competitor as a condition of its U.S.$4.5 billion acquisition of rival Hitachi Global Storage Technologies, the agency has announced." It looks like Toshiba is the competitor receiving the manufacturing assets. More from the FTC: "Under the proposed settlement order, Toshiba will receive all of the productive assets needed to replicate Hitachi Global Storage Technologies' position in the desktop hard disk drive market. In addition, the settlement order requires Western Digital to provide Toshiba with access to its employees involved in research and development and the production of desktop hard disk drives, and also requires Western Digital to license all intellectual property needed to make and supply desktop hard disk drives to Toshiba. The settlement order also requires Western Digital to be available to supply Toshiba with certain components Toshiba will need to run the desktop hard disk drive business it acquires, and to contract manufacture hard disk drives for Toshiba until Toshiba is able to manufacture them on its own. The FTC also has appointed a monitor to oversee the sale of the assets to Toshiba and to keep the Commission informed about the status of the required divestiture." -
Facebook Settles With FTC, Admits Privacy Violations
Animats writes "Facebook has agreed to settle Federal Trade Commission charges that it deceived consumers by telling them they could keep their information on Facebook private, and then repeatedly allowing it to be shared and made public. The settlement is soft on Facebook; there are no fines or criminal penalties. According to the FTC, in December 2009, Facebook 'changed its website so certain information that users may have designated as private – such as their Friends List – was made public. Facebook didn't warn users that this change was coming, or get their approval in advance.' Among the other complaints (PDF), 'Facebook represented that third-party apps that users' installed would have access only to user information that they needed to operate. In fact, the apps could access nearly all of users' personal data – data the apps didn't need.'" The settlement demands that Facebook avoid any new deceptive privacy claims, and also that users must give explicit permission for changes to be made to their privacy preferences. Facebook will be audited every two years for the next two decades to make sure they're holding up their end of the settlement. In a lengthy statement on Facebook's blog, Mark Zuckerberg acknowledged that they'd made mistakes. -
Facebook Settles With FTC, Admits Privacy Violations
Animats writes "Facebook has agreed to settle Federal Trade Commission charges that it deceived consumers by telling them they could keep their information on Facebook private, and then repeatedly allowing it to be shared and made public. The settlement is soft on Facebook; there are no fines or criminal penalties. According to the FTC, in December 2009, Facebook 'changed its website so certain information that users may have designated as private – such as their Friends List – was made public. Facebook didn't warn users that this change was coming, or get their approval in advance.' Among the other complaints (PDF), 'Facebook represented that third-party apps that users' installed would have access only to user information that they needed to operate. In fact, the apps could access nearly all of users' personal data – data the apps didn't need.'" The settlement demands that Facebook avoid any new deceptive privacy claims, and also that users must give explicit permission for changes to be made to their privacy preferences. Facebook will be audited every two years for the next two decades to make sure they're holding up their end of the settlement. In a lengthy statement on Facebook's blog, Mark Zuckerberg acknowledged that they'd made mistakes. -
FTC To Monitor Google's Privacy Practices For 20 Years
Rambo Tribble writes "As reported in TPM, the Federal Trade Commission has reached an agreement (PDF) with Google that will include the agency monitoring the company's privacy practices for the next 20 years. Whither, Facebook?" Oddly enough, another article details a surge in government requests for user information from Google. In a blog post, the company explained that they wanted to provide more transparency with regard to government requests, and have updated their Government Requests tool to do so. -
Do Celebrity Endorsements on Google+ Require Disclosure?
theodp writes "According to the FTC, 'celebrities have a duty to disclose their relationships with advertisers when making endorsements outside the context of traditional ads, such as on talk shows or in social media.' So, would the ringing endorsement of Zeppelin tour operator Airship Ventures that Sergey Brin gave to his 200,000+ Google+ followers last week fall into that category? 'Since getting to know the folks over at airshipventures.com,' posted Brin, 'I have had the pleasure of flying with them several times and this loop in the south bay is arguably the most scenic. I will probably give it another go when they get back to SF in October.' Forbes calls Brin 'an investor in Airship Ventures,' and others have speculated about a possible Google connection." -
Phone Customers Pay $2B Yearly In Bogus Fees
Hugh Pickens writes writes "CNN reports that a one-year study by the Commerce, Science and Transportation Committee shows about $2 billion a year in 'mystery fees' show up on the landline phone bills of Americans. Known as cramming, the extra charges include:long distance service, subscriptions for Internet-related services, access to restricted websites, entertainment services with a 900 area code, collect calls, and club memberships. The Commerce Committee's report says phone companies receive a small fee — often just a dollar or two — for allowing charges from third-party vendors to appear on their bills but due to the large number of customers the charges eventually add up. Illinois Attorney General Lisa Madigan told the panel people are unaware their phone numbers can be charged almost like a credit card and her investigations indicate customers are not even getting services in return. 'My office has yet to see a legitimate third-party charge on a bill,' says Madigan, who added most customers don't detect the charges on their bills. Senator Jay Rockefeller says Congress needs to pass legislation to protect customers from unauthorized third-party charges on their phone bills because the telephone industry has failed to prevent the practice. 'It's pretty obvious at this point that voluntary guidelines aren't solving this problem,' says Rockefeller. 'It's time for us to take a new look at this problem and find a way to solve it once and for all.'" -
FTC: "Video Game Self Regulation Works"
Itesh writes "Following an established trend, a Federal Trade Commission undercover shopper survey found that video game retailers continue to enforce most vigorously the ratings governing age and content that were established by the entertainment media industry. Music CD retailers lag far behind movie theaters, as well as movie DVD and video game retailers, in preventing unaccompanied children under age 17 from purchasing entertainment intended for mature audiences." -
Google Faces Privacy Audits For Next 20 Years
Hugh Pickens writes "The San Francisco Chronicle reports that Google has reached a settlement with the Federal Trade Commission over Buzz, a social blogging service the company introduced through Gmail last year. The deal will require that Google have regular, independent privacy audits for the next 20 years. Buzz drew heavy criticism at launch in February 2010 for a glaring privacy flaw. When users turned it on, it suggested people to follow based on their Gmail contacts list and their most frequent email partners. 'Although Google led Gmail users to believe that they could choose whether or not they wanted to join the network, the options for declining or leaving the social network were ineffective,' says the FTC. Along with the 20 year oversight, the settlement also says that Google is barred from misrepresenting privacy or confidentiality of the user information it collects, Google must obtain user consent before sharing their information with third parties if it changes its privacy policy, and Google must establish and maintain a comprehensive privacy program." -
PR Firm Settles With FTC On Fake Game Reviews
eldavojohn writes "So, you pay a PR firm like Reverb to generate some positive buzz for your new mobile game, and what do they do? Hire employees to post fake glowing reviews of your game wherever it's being distributed. The FTC says that's not okay due to regulations enacted last year requiring that paid reviews disclose they are paid reviews. Originally, the fear was that this regulation would target the small-time blogger, but this news of Reverb settling with the FTC over fake game reviews shows that the FTC is also targeting big PR firms. They said, 'We hope that this case will show advertisers that they have to be transparent in their practices and help guide other ad agencies.' The article says fake reviews like those alleged in the complaint (PDF) are pretty much the norm on iTunes. Reverb denies that this settlement is any acknowledgment of wrongdoing; rather, just a timesaver over a costly court battle. Will the FTC continue to make examples of big PR firms? Wait and see." -
FTC Busts Domain Name Scammers
coondoggie writes "The Federal Trade Commission said today it had permanently killed the operations of a group that it said posed as domain name registrars and convinced thousands of US consumers, small businesses and non-profit organizations to pay bogus bills by leading them to believe they would lose their Web site addresses if they didn't. As with so many of these cases however, the defendants get off paying back very little compared to what they took. With today's settlement order, entered against defendants Isaac Benlolo, Kirk Mulveney, Pearl Keslassy, and 1646153 Ontario Inc., includes a suspended judgment of $4,261,876, the total amount of consumer injury caused by the illegal activities. Based on what the FTC called the inability of the settling defendants to pay, they will turn over $10,000 to satisfy the judgment." -
FTC Introduces New Orders For Intel; No Bundling
eldavojohn writes "Today a decision was handed down (PDF) from the FTC that underlined new guidelines for Intel in the highly anticipated investigation. Biggest result: the practices Intel employed, like bundling prices to get manufacturers like Dell to block sales of competitors' chips, must stop. No word yet on whether or not Intel will face monetary fines from the FTC like they did in Europe over the same monopolistic practices." -
Restraining Order On Commercial Spyware Lifted
Back in 2008, the US Federal Trade Commission filed a restraining order against CyberSpy Software, makers of a commercial spyware program that logged keystrokes, took screenshots, monitored IM conversations, and sent all the collected data back to the company's servers. Reader suraj.sun tips news that the order has now been lifted, allowing CyberSpy to sell its software, but with a few restrictions. "According to the US District Court settlement, the company must not provide users with the means to disguise the software as an innocent file or email attachment. Users must also be advised that doing so may violate US state or federal law. Additionally, all recorded information sent over the Internet must be encrypted and older legacy versions of the software must be removed from computers on which it was previously installed. ... RemoteSpy is said to employ rootkit techniques to hide from virus scanners." -
FTC Says Virtual Worlds Bad For Minors
eldavojohn writes "A new report from the FTC is claiming minors have access to explicit content via online virtual worlds such as those found in online games. The report makes five recommendations to keep little Johnny away from the harms of Barrens chat: Use more effective age-screening mechanisms to prevent children from registering in adult virtual worlds; Use or enhance age-segregation techniques to make sure that people interact only with others in their age group; Re-examine language filters to ensure that they detect and eliminate messages that violate rules of behavior in virtual worlds; Provide more guidance to community enforcers in virtual worlds so they are better able to review and rate virtual world content, report potential underage users, and report any users who appear to be violating rules of behavior; and Employ a staff of specially trained moderators who are equipped to take swift action against rule violations." -
BlueHippo Scam Collected $15M, Only Shipped One PC
An anonymous reader writes "Turns out that those BlueHippo commercials advertising financing for computers and other electronics for anybody, regardless of credit, were way more sleazy than you thought. The FTC is bringing this fraud down, but not too soon. 'According to the FTC, the company's brazen business model continued without interruption after the 2008 settlement. "In fact, in the year following entry of this Court's Stipulated Final Judgment and Order for a Permanent Injunction, BlueHippo financed — at most — a single computer to the over 35,000 consumers who placed orders for computers that could be financed during the period,' the FTC told a court (PDF) yesterday. In the meantime, the company took in a cool $15 million in payments from consumers, who don't appear to have received anything in return.'" -
Should a New Technology Change the Patent System?
linuxizer writes "Congress seems poised to turn an effort to create a pathway for generic biotech drugs, such as Remicade, into the exact opposite. Instead of the 5-year protection that traditional pharmaceuticals get, or the 0-year protection that the FTC recommends, the bill offers 12-year exclusivity with renewability for minor changes. The issue is highly charged, with activists waging a campaign to change the bill. Yet it also raises interesting questions for other technologies. To what extent do the traditional contours of patent law need to change in response to new technologies with a different set of market realities (biotech drugs are 22 times more expensive on average, and development costs for generics will be substantially higher) and in what direction? Need every new technological category get its own patent rules, and how do those rules get decided?" -
Proposed Peer-To-Peer Law Sparks Animosity
coondoggie writes "The Federal Trade Commission and Distributed Computing Industry Association locked horns over a proposed law that would govern how peer-to-peer networking technology would be used and regulated. Before the Subcommittee on Commerce, Trade, and Consumer Protection, the Federal Trade Commission expressed its doubts about companies protecting sensitive consumer information (PDF) or sensitive data over P2P internet file-sharing networks. It doesn't help the P2P cause that the technology continues to pop up in bad practices. Recently a company that monitors peer-to-peer networks said it found classified information about the systems used onboard the president's helicopter in a shared folder on a computer in Iran, after a file containing the data was accidentally leaked on a peer-to-peer network last summer. Meanwhile the DCIA said any laws would likely be ineffective and stifle the business opportunities P2P can generate." An article on CNet points out that the wording of the bill would make it apply to just about everything related to communications on the internet. -
World Privacy Forum's Top Ten Opt-Outs
Ant writes in to mention the World Privacy Forum's top ten information collector/user list, which shows opt-out instructions (or at least a starting point): "As privacy experts, we are frequently asked about 'opting out,' and which opt outs we think are the most important. This list is a distillation of ideas for opting out that the World Privacy Forum has developed over the years from responding to those questions. ... Many people have told us that they think opting out is confusing. We agree. Opting out can range from the not-too-difficult (the FTC's Do Not Call list is a fairly simple opt out) to the challenging (the National Advertising Initiative (NAI) opt out can be tricky). Our hope is that this list will clarify which opt out does what, and how to go about opting out. In this list, some opt outs can be done by phone, some have to be sent in a letter via postal mail, and some can be accomplished online. Some opt outs last forever, some have time limits, and others can be changed at will. If an opt out is on this list, it is because we thought it might be important enough to be worth whatever annoyance it may pose. " -
FTC Wants To Straighten Out IP Law
coondoggie writes with this excerpt from NetworkWorld: "What do you get when you mix the government, the court system, company lawyers and Joe Consumer? A serious mess that would send most people screaming into the night. But the Federal Trade Commission is no such entity. It wants to straighten Intellectual Property (IP) out and today said it will hold a series of hearings — the first in Washington, DC on Dec. 5 — it will use to examine IP law and the myriad issues surrounding it. Interested bigwigs from the tech industry, including Cisco, Yahoo and the Computer & Communications Industry Association are expected to testify along with professors, lawyers and other industry players. The patent system has experienced significant change and more changes are under consideration, the FTC said." The FTC held some different, but related hearings this week which addressed topics such as copyright law and DRM interoperability. Transcripts, podcasts, and summaries of the talks are available on the FTC-hosted "Protecting Consumers in the Next Tech-ade" site. -
US Court Disconnects Canadian Domain Name Scammers
coondoggie writes "A US District Court today ordered a halt to the illegal practice of Canadian companies who the Federal Trade Commission said deceptively posed as domain name registrars and sent bogus bills to thousands of US small businesses and nonprofit organizations for their annual 'Website Address Listing.' The FTC said many of the businesses believed they would lose their Web site addresses unless they paid the bill, so they paid but in most cases the defendants did not provide domain registration services, did not provide the 'search optimization' services it claimed to provide, and bilked small businesses and nonprofits out of millions of dollars." -
FTC Defends Ethernet From Patent Troll
I Don't Believe in Imaginary Property writes "The FTC has put a stop to Negotiated Data Solutions, a patent troll that bought a patent on an important part of the Ethernet networking standard and tried to jack up the royalties for licensing it. In a consent decree (pdf), N-Data agreed to continue licensing the patent at the formerly promised rates. 'Whatever the merits of the decision, it shows that the FTC sees the value of standards and will be on the lookout for any behavior that could undermine these standards-setting process. That alone could keep companies honest when they enter the standards process. Standards-setting bodies have also become more sophisticated over the years (after being burned in several high-profile cases), and now do a better job at forcing involved companies to disclose and license patents.' The IEEE voted back in 2002 to make patent letters irrevocable, which could have prevented this, but neglected to make that clause retroactive."