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2. Who the hell is Hyberic?

Hyperic is a company that makes a product called Hyperic HQ which is used to monitor applications/services/servers much like Nagios or HP OpenView Operations. It can monitor using SNMP or by an installed Hyperic HQ agent (java-based) on a server. The agents are capable of detecting, using platform-dependent APIs, the number of CPUs, hard drives, network interfaces, memory, network settings, etc. as well as certain enterprise-level applications such as databases, application servers, etc. If using the Hyperic agent, metrics about the system and its applications are sent to the Hyperic HQ server every 5 minutes. SNMP data is sent either by polling (configured interval) or by traps whose frequency is of course based on the device generating them. Historical views of a system's/application's status can then be viewed and alerts can be generated based on various thresholds (e.g. availability % drops below 99% for more than 2 minutes). The Hyperic site has already been updated. They have both a pay and a free version. Both are open source I believe. Go to their site for more info.

My personal experience is that Nagios is probably the LEAST easy to use of any piece of software, period. I hope they changed it in a major way, because last time I tried to use it I was forced to dig through configuration files and learn syntax just to get the thing to see if some server was responding to pings.

I hope this isn't considered too off-topic but, to help your situation, have you looked at Hyperic HQ? It was previewed about a year ago in Linux Journal. We are using it at work (Enterprise edition) and paid for support but both non-enterprise and enterprise versions are open source and the non-enterprise edition is free. They charge by the # of agents you deploy. It can collect simple SNMP data or, using their Java-based agents, can collect even more metrics for operating systems. It works on Windows, Linux, Solaris, and Mac OS X. It automatically detects services running on a system (IIS, Apache, WebLogic, etc.) and monitors their performance and status. Alerts can be created, it supports integration with a directory server (ADS, Sun Directory, etc.), provides the ability to assign roles to users and put devices into groups. And it is all free if you don't want support. There aren't even any imitations with the free version if I recall correctly. It can use it's own database or you can install a separate DB. About the only thing it doesn't do is give you a network map but considering it does everything else for you basically automatically (except some SNMP setup) it is worth it. Basic availability info is performed by the agents so you wouldn't even need SNMP for servers. Check it out.

Indeed, transparency is a problem. Although I disagree that you need to know where or specifically how the machines are configured. What transparency you do need is how the service is performing. What is throughput? Latency? Response times? Right now, you mostly only know they are on and off - having more of an early warning system is critical to getting your redundancy strategy in place - and more quickly understanding if the problem is really in the cloud or the app.

You pay the cloud service provider to organize the service (and the software that powers it). When it fails, they are responsible for correcting it quickly and paying, or crediting, your account as it exceeds SLAs. You are ultimately responsible for your own SLAs - that means making wise choices about if you can use the cloud at all, and make sure you have an automated redundancy process. Transparency and the tools that can help have been slow to emerge.

Full disclosure, I work for web monitoring provider http://www.hyperic.com/, who is actually working with the major cloud providers to develop a new tool that provides independent transparency to the performance of these clouds - http://www.cloudstatus.com/ and will be integrating that service into the open source Hyperic HQ complete monitoring and mangagement tool we also provide. Its definitely a work in progress, but we believe we're on a strong path to be solving this problem in the near future.

There's a lot of talk these days about social networking and SaaS 'platforms'. Companies expose API's to their services and encourage people to build integrated apps which leverage the power of a CRM (like Salesforce) or social (like OpenSocial or Facebook) platforms into their apps. The nature of this integration typically involves two applications running on separate infrastructure, talking through the Internet through some variant of REST or web services. Aside from Salesforce's Force platform, the majority of the integration between these sorts of apps is done on the outer layers of an application. An app can devote an IFrame or some other piece of screen real estate so it can display content from a platform, or perhaps use Javascript calls to embed functionality. Even in cases like Force (where there's a richer API which can be embedded at any layer of the application), the interests of the platform provider (especially those of ad-driven social networking sites) restrict the ability of a customer of the platform to more deeply integrate the content from a social app into theirs. Ringside's open source Social Application Server is meant to remove that restriction.

I agree, that's crap. Once in a million are you going to find a diamond in the rough from a university that is going to fundamentally affect your business or strategic innovation in the next 5 years. College is great to hire bench strength. Serious talent is much harder to find.

Best idea is to leverage your personal network of the employees that you already have (this of course assumes that these people are quite talented already). Next is to never poison the well with crap. Don't hire warm bodies. The damage it will do to momentum and progress is immeasurable, and seriously deteriorates your ability to recruit high quality talent.

Finally, work with a good recruiter and don't just give them a job description. Tell them where you envision this person is working now. What other projects/companies have the caliber of development you need. And then let your recruiter be the pitbull they can.

My company, http://www.hyperic.com/about/careers.html, is an open source web infrastructure monitoring and management company. Part of being open source is we have also developed a strong community. This community is familiar with our product, many of which are Java developers already - and have made their prowess known to us. We also target our community for hires as well, which can be a great transition and a very low risk hire.

That said, if there are any java or UI programmers, sales consultants, professional services or product marketing folks out there - we're always hungry for great help!

MySQL's monitoring capabilities is based on open source vendor Hyperic (http://www.hyperic.com/). Hyperic's software, Hyperic HQ, is actually the software that powers many vendor's for sale monitoring and management services - including MuleSource, JBoss (soon to be all of Red Hat as well), SpringSource, Iona and more coming. Javier Soltero, the CEO of Hyperic, has been aptly quoted saying that management is the cash register of open source. Makes sense - people want to pay for a tighter relationship with a vendor providing support - Hyperic HQ provides the platform to base those services. Money for open source vendors is generally a good thing as it keeps new releases coming out and support on the other end of a phone.

with a closed source proprietary management software tool known as Enterprise Software Monitor

with a closed source proprietary management software tool known as Enterprise Software Monitor

I read the first edition of GUI Bloopers: Don'ts and Do's for Software Developers and Web Designers and found it to be brilliant. It articulated many of the common sense principals I had honed as a web interface developer. As a Symbolic Systems major from Stanford I studied the psychological, physiological and neurological basis of human cognition and human computer interaction and found the book to be solidly based on many of those principals (attention span studies, visual catagorization, mental models, etc). I found it highly applicable to web design and developement, but I think the design principals are generalizable to any human computer interface really. If you are a beginner, or an expert I would still recommend this book. That being said I haven't read the second edition yet, but if you give any credence to Amazon reviews its supposed to be even better.

I think your math is flawed. Your 500 physical servers just went to 500 virtual servers. Each one has a dependency that is now harder to dissect and is more abstract from the hardware.

Sure you may have a smaller room - but you definitely have more complexity. Now you have servers moving all around, because you really can't tell what their true capacity is on the physical server - it just looks like CPU or memory is getting busy. Now you need to move it. In pops VMotion. This is very fancy ooo-aaah stuff. You start doing this once, twice, eighty times a day (obviously depending on the size of your environment) However, soon you start with what I call "VMotion Sickness".

See, Vmotions create two problems. 90% of the time they are just moving a problem resource to somewhere else, creating a never-ending game of whack-a-mole, AND at the same time it consumes a serious amount of resources across your entire virtualization environment.

What you've done is add COMPLEXITY to those 500 servers by pushing them onto 100 physical boxes. You've also magnified risk of physical hardware problems so maintenance must be much more rigorous. And you've now added a huge learning curve to your entire team to learn how to triage any problems and avoid whack-a-mole.

Full disclosure: I work for a systems management software company, http://www.hyperic.com/, that specializes in managing virtualized environments and talk to these shops every day. Also, while I am at it - one of our customers, http://www.mosso.com/, a clustered hosting provider that is a division of Rackspace built a great case study on managing a 100% virtualized environment. And for the record, they were able to keep their staff the same, which they thought was a big achievement. They had actually thought that virtualization would add so much complexity, they would have to ADD staff to maintain SLAs. The case study can be found here: http://download.hyperic.com/pdf/Hyperic-CS-Mosso.pdf

I think your math is flawed. Your 500 physical servers just went to 500 virtual servers. Each one has a dependency that is now harder to dissect and is more abstract from the hardware.

Sure you may have a smaller room - but you definitely have more complexity. Now you have servers moving all around, because you really can't tell what their true capacity is on the physical server - it just looks like CPU or memory is getting busy. Now you need to move it. In pops VMotion. This is very fancy ooo-aaah stuff. You start doing this once, twice, eighty times a day (obviously depending on the size of your environment) However, soon you start with what I call "VMotion Sickness".

See, Vmotions create two problems. 90% of the time they are just moving a problem resource to somewhere else, creating a never-ending game of whack-a-mole, AND at the same time it consumes a serious amount of resources across your entire virtualization environment.

What you've done is add COMPLEXITY to those 500 servers by pushing them onto 100 physical boxes. You've also magnified risk of physical hardware problems so maintenance must be much more rigorous. And you've now added a huge learning curve to your entire team to learn how to triage any problems and avoid whack-a-mole.

Full disclosure: I work for a systems management software company, http://www.hyperic.com/, that specializes in managing virtualized environments and talk to these shops every day. Also, while I am at it - one of our customers, http://www.mosso.com/, a clustered hosting provider that is a division of Rackspace built a great case study on managing a 100% virtualized environment. And for the record, they were able to keep their staff the same, which they thought was a big achievement. They had actually thought that virtualization would add so much complexity, they would have to ADD staff to maintain SLAs. The case study can be found here: http://download.hyperic.com/pdf/Hyperic-CS-Mosso.pdf

Zimbra is a great alternative to Exchange. I have also used Doodle http://www.doodle.ch/main.html to schedule/suggest meeting times that work for people through a poll mechanism, however it doesn't integrate to your calendar to remind you that you have the meeting...

...shameless plug: if you're looking for open source monitoring software either your Exchange or Zimbra installation, you should check out Hyperic. Its open source and manages both of them right out of the box. :)
Stacey Schneider
http://www.hyperic.com/

I am curious - have you tried http://www.hyperic.com/ at all to help manage these swells in traffic? It's exactly what its designed to do - monitor and manage web infrastructure and help manage availability/capacity. Several large hosting companies that are experts in managing changing traffic patterns use it with great success - like Contegix, Mosso (a division of Rackspace), and USi. You are right though - some of these traffic floods would take extra millions in infrastructure to really handle, but sometimes you can turn off services and reduce the complexity of the site to give a little extra cushion that can help accommodate some of it. Otherwise... I guess its back to the sneaker-net to get your shopping done. :) Full disclosure: I work for Hyperic, so by working with them regularly I do know a lot about how these large managed hosting providers cope with swings in traffic - and how sometimes companies just aren't willing to pay/ever prepared for what it takes to survive them gracefully.

"... the market implements fully efficient outcomes only under very stringent (unrealistic) conditions such as perfect competition, freely available information, private goods, and the absence of any environmental effects of production and consumption.

"...when discoveries are "sequential" (so that each successive invention builds in an essential way on its predecessors) patent protection is not as useful for encouraging innovation as in a static setting. Indeed, society and even inventors themselves may be better off without such protection. Furthermore, an inventor's prospective profit may actually be enhanced by competition and imitation."

"... the market implements fully efficient outcomes only under very stringent (unrealistic) conditions such as perfect competition, freely available information, private goods, and the absence of any environmental effects of production and consumption.

"...when discoveries are "sequential" (so that each successive invention builds in an essential way on its predecessors) patent protection is not as useful for encouraging innovation as in a static setting. Indeed, society and even inventors themselves may be better off without such protection. Furthermore, an inventor's prospective profit may actually be enhanced by competition and imitation."

I can't resist. Its ironic that people keep crying over not enough money/boredom/underappreciation, when employers like Hyperic, a booming open source systems management vendor, consistently struggles to find good people. We pay well, we're growing like crazy, and are always hunting for good people. If you're really that good and worth more than you are getting now - please check out our jobs at http://www.hyperic.com/about/careers.html.

We can't save all of you with employment - but who knows, maybe if more of you used our software you'd have more time and less work. :)

What's interesting is where there wasn't a winner. One area, Enterprise Monitoring, the editors decided that they couldn't arrive at a conclusion for. So no winner - just officially putting HP OpenView and IBM Tivoli "on notice".

Check out the article: http://www.infoworld.com/infoworld/article/07/09/10/37FE-boss-enterprise-monitoring_1.html

Full disclosure: I work for one of the, um, finalists/threats mentioned in the article. Hyperic http://www.hyperic.com/. That said, I know they are doing a review of our product. I guess they will announce it later... another way for the BOSSIEs to just keep on keepin on...

I've long been saying to those goliaths, like Microsoft and IBM, that it's not a battle of who will win - closed source or open source companies, but that both are on a collision course to become one, evolving and taking on the best parts of each. Open source companies and projects need some level of commercialization to fund innovation and development. Closed source companies need to open up more to be trusted and stay relevant in today's fast moving market.

I work for an open source company, Hyperic http://www.hyperic.com/, and we make systems management software. Early on Hyperic embraced the fact that there is a demand to manage Microsoft techonologies, and we built our open source software to do just that (in addition to everything else we manage) - and not with some archane NRPE remote-watered-down mechanism. Natively against Microsoft's APIs - WMI. So we work with them.

True, their open source labs with channel25 and their codeplex efforts are very much behind the rest of the company. They are relatively new compared to the rest of Microsoft, and there's a lot of ballast to turn that steamship around. But it is making some inroads, and open conversation and criticism is getting attention. These companies have to listen or become irrelevant. True, Microsoft waited a long time to accept and embrace open source, but they are not that foolish to not make efforts in today's market. And with the amount of usage of Microsoft products out in the market, it would be even more foolish of us not to pay attention.

1. Remember your password
2. Fix your printer yourself.
3. If you get the message "Critical System Updates Available", don't ignore it. Take the updates.
4. Don't get your laptop stolen.
5. Use sudo, not root.
6. If it was working yesterday, something changed. Fess up.
7. Check to make sure its plugged in.
8. RTFM
9. Don't open that .exe your nice new stranger friend sent you.
10. If its 4:55 pm, let it go. It can wait until Monday.

Full disclosure - I work for Hyperic, http://www.hyperic.com/, and submitted this story which got beat by the one you are now reading... it was in a blog post Javier Soltero made this morning: http://www.hyperic.com/blog/hyperic/2007/07/27/hap py-national-sys-admin-appreciation-day/

Just a fun conversation about all the stupid things admins have to put up with from their users. I know there's more out there!!! Bring it on ./!

1. Remember your password
2. Fix your printer yourself.
3. If you get the message "Critical System Updates Available", don't ignore it. Take the updates.
4. Don't get your laptop stolen.
5. Use sudo, not root.
6. If it was working yesterday, something changed. Fess up.
7. Check to make sure its plugged in.
8. RTFM
9. Don't open that .exe your nice new stranger friend sent you.
10. If its 4:55 pm, let it go. It can wait until Monday.

Full disclosure - I work for Hyperic, http://www.hyperic.com/, and submitted this story which got beat by the one you are now reading... it was in a blog post Javier Soltero made this morning: http://www.hyperic.com/blog/hyperic/2007/07/27/hap py-national-sys-admin-appreciation-day/

Just a fun conversation about all the stupid things admins have to put up with from their users. I know there's more out there!!! Bring it on ./!

I work for Hyperic, which is a systems management company here at 2nd & Mission in SF. Our website is run out of that colo on 365 Main... and it was up all day yesterday, even despite the manhole cover blasting off which resulted in the mad power outage... which was witnessed by a Fruit of the Loom commercial and an apparent dead guy that had been on a gurney in the street with a security guard for a couple hours. (for more on this with pictures, check out Javier's blog from yesterday: http://www.hyperic.com/blog/hyperic/2007/07/24/hyp eric-is-where-the-action-is/ Knowing a thing or two about running data centers here, that data center definitely has serious backup and disaster recovery - they are professionals otherwise we wouldn't have picked them and neither would other serious businesses like Yelp and Technorati. I don't know for sure - but the drunken idiot theory makes a whole lot more sense given how many other sites that I know are run out of there that were unaffected, ours included. -Stacey Schneider Hyperic http://www.hyperic.com/

I work for Hyperic, which is a systems management company here at 2nd & Mission in SF. Our website is run out of that colo on 365 Main... and it was up all day yesterday, even despite the manhole cover blasting off which resulted in the mad power outage... which was witnessed by a Fruit of the Loom commercial and an apparent dead guy that had been on a gurney in the street with a security guard for a couple hours. (for more on this with pictures, check out Javier's blog from yesterday: http://www.hyperic.com/blog/hyperic/2007/07/24/hyp eric-is-where-the-action-is/ Knowing a thing or two about running data centers here, that data center definitely has serious backup and disaster recovery - they are professionals otherwise we wouldn't have picked them and neither would other serious businesses like Yelp and Technorati. I don't know for sure - but the drunken idiot theory makes a whole lot more sense given how many other sites that I know are run out of there that were unaffected, ours included. -Stacey Schneider Hyperic http://www.hyperic.com/

Hate to burst the "partner" bubble... but Hyperic is a systems management software provider (and a sister open source company by our investors) and also a Systems Management Partner for XenSource and VMware, and there is no systems management for Xen yet. Its in Beta now, and our CTO whose the first person to build a comprehensive management strategy for VMware is helping define the APIs with the Xen crew. VMware is more manageable today which is an unfortunate fact. And HP doesn't have a chance of catching up with the agility of Open Source to provide real support for ages. Its just a nice shiny name to have on the partner list... but it won't actually mean anything for a long time.

In case it wasn't obvious, full disclosure - I work for Hyperic. http://www.hyperic.com/

There's one item you didnt list, though it might be folded under capabilities or ease of use...

Manageability is a key item for these types of setups. As people being to depend more and more on virtualization technologies (whatever those might be) and roll out virtualized production environments, you have to figure out how to monitor and manage them. This is one area where VMWare currently has the upper hand, as Xen's management API has not yet been stabilized.

The reason this is important is because with all the hype surrounding virtualization, people seem to be focused on 'getting virtualized' (server consolidation being the primary driver) rather than the consequences (application capacity issues, constant live migrations to keep things healthy, etc.).

Manageability is a key stepping stone into the enterprise. Xen's made great strides recently (both in the open source form and in the commercial form), but there's a ton of work left to do on that end to catch up to VMWare.

-javier
http://www.hyperic.com/

Speaking from a software long history of working for software companies - we couldn't deliver squat without technologies like VWware. The majority of the companies today doing virtualization are doing it in dev/test environments. Its had a long incubation period there and is catching on to production environments. Big named analysts generally converge that nearly 25% of companies are trying virtualization for production environments - and over 50% fail. Two big sore spots are that security and systems management were not adequately addressed in the incubation period - because they were behind the firewall and not mission critical. Now they are. When trying out virtualization in production - most people confess to a "hope" strategy of deploying slowly and only feeling confident by standing the test of time. This is because they have to manage the physical host with Virtual Center and inside the guests with something else... usually somewhat homegrown. Any problem is fixed with a ooo-ahhh vmotion to a less resource constrained location. This is single handedly slowing the growth of virtualization.

Full disclosure: I work for Hyperic, a VMware partner, and we built a management strategy that brings the virtualization software into the holistic picture of performance of your servers. We wrote a white paper on the subject called "Bridging the Virtual Divide". It is a product whitepaper - but hey, Hyperic HQ is open source, so its easily available to everyone. If you want to read the paper check it out here: http://www.hyperic.com/resources/whitepapers.html

I don't get why whurley and hinkle are whining about commercialization killing open source. Its simple economics that help everything move forward. (of course this is only true if they use the money wisely... and not on ferraris and golf... which I assure you most VCs wouldn't allow, nor would customers pay for!)

Nagios, the project that is called out in whurley's blog, is an old school open source project. It was constructed by individuals slapping together code as they needed it, with no bent for making it easy or comprehensive for the community - it served their purpose and then they contributed it. It has no way of building valuation into its product roadmap. (this explains why the first step is compiling the code?!)

You start paying people to evolve it and its better for the community as a whole as they get products that are built with the professionalism, robustness, and usefulness that they desire. Nagios is an amazing project considering how much TLC it gets from anyone managing the project. Fortunately, their longevity on the playing field has given them a deep knowledge base, so tinkerers can fiddle with it endlessly. Conversely, it means that it takes forever to get it really running and you are always tinkerin with it. You need to have that commitment to working with the code to be even remotely successful with Nagios.

Its 2007, and Open Source has evolved. Money helps provide the economic building blocks to accelerate and improve the quality and experience for the projects out there benefiting from commercial backing. Net-net - its better for the maintainers and the community.

Full disclosure: I work for Hyperic, who is in the same general market as whurley and hinkle, and Nagios. We are very passionate about open source (most of our engineers were early committers on jboss, apache - or wrote useful things like mod_perl). Javier, our CEO, blogged about this issue around the same time whurley did (not in direct response) describing the new landscape of open source with commercial backing. Check it out: http://www.hyperic.com/blog/hyperic/2007/04/06/ope n-source-1997-vs-open-source-2007/

I have the Intel Core Duo 2 Ghz. I do marketing and products here - so I have to use some Microsoft Office stuff and Adobe Creative Studio. BOTH of which do not behave well on the Intel. I found using parallels solved some of my M$FT problems, but Adobe... well,... I was told to wait for CS3 - but now I find that I will have to pay dearly for it. Upgrading memory to 2 gig seemed to help a lot. Before that - everything, including parallels, was a dog and my system hung or crashed multiple times a day. 5 minutes to open excel twice in one day sent me over the edge and to the genius bar - credit card in hand. Also, installing the Mac Tools for parallels helped a lot with performance and usability of the software. That wasn't intuitive when I first tried parallels.

Since we're a software shop, and develop systems management software - most of our developers and QA need to test/work on a variety of operating systems - most everyone here uses Bootcamp and loves it. I unfortunately bounce between Adobe and Microsoft too much and am forced to live in parallels hell. Well, maybe its more like purgatory since I got my memory upgrade! (BTW, the guys at the genius bar said I'd be in heaven if I could afford 4 gb of memory...)

-Stacey
http://www.hyperic.com/

At Hyperic, 75% of us run Macs, and of that - maybe 20% of us have had serious problems with them. Mostly because some of us got the MacBooks with the lovely intel processors... our community guy stripped OS/X for Ubuntu, and I have to run parallels and can't have it run at all reliably with anything less then 2 gigs of memory. We've both had crashes where we lost all our data within the first 3 months of having them. Couple others have had the dreaded fan problem - where it stops working and fries the hard drive. I love my Mac, but its unstable with lower memory and the new Intel chip that NOTHING really runs on yet. Sales and support uses PCs and they've had no problems. That said, the folks that have them are the heaviest, most demanding users in the company. So its expected we have more problems.

I gotta say though... we love our Macs here, despite the problems...the genius bar folks are great and help get things resolved very quickly...and they are definitely doing something right given Apple's revenues!

-Stacey http://www.hyperic.com/

Just wanted to point out that Hyperic HQ, an open source systems management project, supports Feisty Fawn "out of the box" today. Actually, we support most Linux distributions out of the box.

If you're looking to monitor and/or manage your Ubuntu machines, you may want to check us out - http://www.hyperic.com/downloads/

-John Mark
Hyperic Community Manager

When Hyperic HQ became open-sourced, our company tried it out, and have been stupendously pleased. We've started eradicating all of our Nagios and Sitescope implementations because HQ is so much easier to drive, and the interfaces are open. The crew at Hyperic is always helpful, even when you're trying to implement something that duplicates the functionality of its pay-fer Enterprise version.

Have you looked at Hyperic? http://www.hyperic.com/ I'm using the open source version and I like it alot.

At the risk of getting off-topic, I'm tired of stuff that doesn't quite work. (can't comment on the actual book because I haven't read it) However, I can't see how Nagios can even begin to satisfy the needs of most modern IT operations folks. These days, most people need to know a lot more than whether machine X is up. They need to know which part(s) of their web apps are not functioning correctly. They need a lot more intricate detail than is possible with Nagios or SNMP-based monitoring tools. Really, the only monitoring tool that does it for me is Hyperic.

Much easier to set up and get running - http://www.hyperic.com/ Not to mention supports more platforms than all of the others.

Try Hyperic: http://www.hyperic.com/

GPL, 30-minute or less setup time, auto discovery and built in support for monitoring, controlling, and log tracking for anything you can think of. 9 OS's, 42 apps, network devices, extensible plugins....

Nagios is great, but I agree with the parent that the time it takes to set up and maintain is unreasonable. Oh, and yes, I'm biased. I work for Hyperic.

-javier

You may want to try Hyperic's VMware management - http://www.hyperic.com/products/managed/vmware-man agement.htm

Look, everyone likes to talk about agentless, and they're full of crap. Everything runs an agent - your agent might be SNMP, or whatever Windows happens to run, but you're running an agent whether you admit it or not. Now the question becomes, why run a crappier agent? Why not run an agent that actually gives you data on your applications? Everybody knows that your service/server is "working", but how *well* is it working?

Besides, for real systems management, see Hyperic.

http://www.ajax-en.vesproshop.nl/domains/vespro_aj ax_en/content/productimages/large/307766.jpg ;)

-John Mark
Hyperic Community Outreach
http://www.hyperic.com/

I like it, and it is way too easy to setup.

Hyperic has a enterprise and a community edition, so you can try out and decide if you need enterprise support and features.

http://www.hyperic.com/

Pricing info is posted here:

http://www.hyperic.com/products/how_to_buy.html

Ballpark figures are required for site wide licenses only, and this is because it's not something you can simply post. Some customers have 200 boxes, some have 2000. Hence, the need to develop custom proposals.

We've been profitable since day 1.

http://www.hyperic.com/

-John Mark
Community Manager
Hyperic