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Opposing Open Source?

Carl Nasal asks: "For a college class I'm taking, I have to write a research paper. I chose a topic of how open source software affects businesses, focusing on the use of Linux. While doing searches, I have actually found it hard to find opposing views of open source software. Mainly, what I'm looking for, are opinions, articles, looks, and evidence about the drawbacks of using open source software in business. They can either be online or offline, but preferably from reliable sources. (In other words, I'd rather not just have someone's homepage that loves Microsoft and hates Linux.)" The more constructive criticism we get about the drawbacks of Open Source, the better we can address and fix them.

189 of 567 comments (clear)

  1. Perhaps there is a reason by mindstrm · · Score: 2

    Perhaps there is a reason you find it hard to find opposing views. Why? Simple.

    When switching to open-source, the first thing to note is that the fact that the source code is available is usually not why you are switching. The fact that the software follows the 'open source' ideology is also not important. Generally, you switch because the software does what you want at a reasonable price.
    In this respect, open-source is no different than any other software.

    Now.. switching a shop to a DIY shop using open-source tools as opposed to commercial solutions.. that's a bit of a different story. But that's really an idological change as opposed to a software change.

  2. try the linux-kernel archives by gmack · · Score: 2, Informative

    There have been plenty of posts on there about why x company feels the need to not open source drivers.

    In fact, there was even one from Intel.

  3. Easy answer by scott1853 · · Score: 5, Funny

    You should talk to Jim Allchin, he has some non-biased views on open source and he's an industry leader.

    http://news.cnet.com/news/0-1003-200-4833927.html

    Kidding aside, it's probably relevant to your assignment.

  4. (Just kidding) by Shoten · · Score: 2, Offtopic

    In the DC area, at least, a common tactic is to contact companies or other entities in the guise of a "student" looking for information for a thesis, paper, project, or whatever. The advantage of this was that the person doing the research could gather information on behalf of their company/employer without letting on to anyone that the company they work for didn't know much about the subject.


    You don't happen to work for Microsoft, do you?

    --

    For your security, this post has been encrypted with ROT-13, twice.
    1. Re:(Just kidding) by Rude+Turnip · · Score: 2, Interesting

      Hehe, I've saved my clients hundreds of dollars each by pretending to be a student requesting research reports from trade groups. It pays to have a relatively high pitched and youthful voice. However, make sure you do you calls from home (in case they have caller ID) and have the materials sent to your home address (much less suspicious that way).

  5. Support is the usual reason given ... by dougmc · · Score: 4, Insightful
    The usual reason given is the lack of support.

    Yes, it's FUD, but it's true to a degree -- it's often difficult to find support for open source things. And if it breaks, you get to keep both parths -- if you're not able to fix it yourself, you're at the author's mercy.

    Yes, if Windows breaks, you're at Microsoft's mercy to fix it too, but many companies feel a lot more comfortable relying on a big company than on a few guys who program for fun.

    Yes, you can buy support for many free software products, but these don't seem very popular for some reason.

    I'm not saying that these reasons are particularly valid, but they are the reasons most commonly given ...

    1. Re:Support is the usual reason given ... by zerocool^ · · Score: 5, Insightful

      another thing to consider is that there are no deadlines or date accountability in open source software. There's no "i have to get Emacs21 out by the end of july". It's done when its done. If its not done when you need it, then you just have to wait, there's not anyone you can call and complain. (course some people would say the same about commercial software: Diakatana, anyone?) The negative side of this is that if you're waiting for features, you could be waiting a while, unlike microsoft: when they say they're gonna have windows XP out by a certain date, they may push it back a coupla months, but if they say october 12th, its going on sale october 12th. If they said it was going to have a CD burning program, email client, voice recognition software, image-editing software, and a new media player, they may be bad, but damnit they're there. In open source, you get a lot of "well we meant to include it, but... it didn't make the code freeze, sorry, mabey next version.

      Another downside, as mentioned, is tech support. You can call microsoft and get tech support, but a lot of OSS companies are doing that now, also - when i bought Mandrake 7.2 from best buy, i got a card in the box that said that i had 30 days of help for free, from the date of install, and that was in the $30 version.

      Of course, i have no right to complain, as i don't actually program, beyond "hello world"

      ~z

      --
      sig?
    2. Re:Support is the usual reason given ... by Flufmunkey · · Score: 2, Informative

      Yes, if Windows breaks, you're at Microsoft's mercy to fix it too, but many companies feel a lot more comfortable relying on a big company than on a few guys who program for fun.

      I just want to be careful here and point out that this common perception is in fact a misperception.

      Look at some of the most important opensource projects out there - GNU/Linux, Apache, Samba, Sendmail, Mozilla/Netscape, MySQL, PostgreSQL, Star Office - these aren't projects that a mere few hackers tinker with in their spare time. One way or another, they're pretty much all supported with corporate dollars. And they all have a rich market of support available - support you can purchase from reputible companies (RedHat, for instance).

      FUD is the only fuel that keeps this misperception alive.

    3. Re:Support is the usual reason given ... by Happy+Monkey · · Score: 4, Insightful

      There's no "i have to get Emacs21 out by the end of july".

      On the other hand, there's no "You have to install Emacs21 by the end of July" from the developers, either.

      --
      __
      Do ya feel happy-go-lucky, punk?
    4. Re:Support is the usual reason given ... by aquarian · · Score: 3, Insightful

      It is FUD, and lack of support for open source is a myth. I've found better, faster support for Linux through newsgroups, the web, and from other developers, than support for Windows 2000. I just wiped Win2K from several machines and replaced it with Mandrake for that very reason- it's easier and cheaper to keep running. There's nothing worse than having to fix some trivial networking issue with Windows, and the docs tell you to "consult your network administrator." Dammit, I *am* the administrator!

    5. Re:Support is the usual reason given ... by mpe · · Score: 2

      There's nothing worse than having to fix some trivial networking issue with Windows, and the docs tell you to "consult your network administrator." Dammit, I *am* the administrator!

      A common problem with a lot of Windows (and Windows application) documentation. it is all aimed at the end user. Somewhere there might be sys admin documentation. But you are lucky if you can find anyone who even knows about it. Try phoning the "hell^Hpdesk" with quite a bit of Windows software are you might well end up with "what's a network?" as a response.

  6. Opposing views by haplo21112 · · Score: 3, Interesting

    Well I have looked for those myself from time to time, because I like to understand both sides of an issue when i am attepting to form my own opinion, and discuss it. Quite often I run in to serious road blocks in doing so the public opinion is overhelmingly positive, esspecially on the web where Open source is the core of everything, and the majority of participants are Open Source followers(Just try and find a decent opinion peice on what W3C's Rand Proposal is a good Idea, I've had no luck)
    Of Course the Microsoft web site is an excellent place to start they have many comments about the "evils" of free/open source software. I know there were a couple artticles in the NY Times, and on MSNBC(take pinch of salt) with some reasoning agianst as well.

    --
    Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
    1. Re:Opposing views by The+Man · · Score: 4, Informative
      The problem with relying on something like Microsoft's writings for this is that most of what they write is in fact false. There are probably good reasons why open source software might not be useful or appropriate in some circumstances. Of course, it's much more likely that you can say that about some particular piece of software. Either way, though, since most of what Microsoft either believes or wants others to believe about software licensing in particular is outright lies, it isn't really useful information from a research perspective.

      Much more relevant are anecdotes from the field, which I will hope you will find here.

      I am a systems administrator at a small software company in the valley. Although our product runs on a variety of Free and non-Free systems, many of our developers are working on a very proprietary system and using little or no free software. My infrastructure, by contrast, is almost entirely Free. The drawback is not in the performance or feature set of the software I am using to provide services - in fact everyone is extremely happy with it. The drawback, rather, is in constantly having to fight to use good quality Free software in an environment where the mindshare belongs almost entirely to Brand X. As an example, it gets old very quickly explaining to people why we shouldn't be using Exchange Server to handle our mail, especially when our current Free Software mail server has been doing its job perfectly well.

      I don't know how relevant this is, but perhaps you will find it interesting. Good luck.

  7. lack of funding by jchristopher · · Score: 5, Insightful
    Well, one big problem with open source that I've encountered is that almost everyone working on open source software is a programmer. There are by comparison few/no people working on documentation, usability, design, interface, etc.

    This hurts open source software - closed source software generally costs money, which allows them to pay people like usability specialists, graphic designers, and technical writers (people who don't work for free out of goodwill). Currently it seems like only programmers are willing to donate their time to the open source software effort, and I see this as a weakness. Having a larger variety of developers would improve the quality of open source software.

    1. Re:lack of funding by eMilkshake · · Score: 2, Insightful

      Along with that, I would guess open source is [more flexible | less stable], which adds to the burden of documentation. Take a look at how few sourceforge projects have reached 1.0 (or even 0.7). Given how much those who write documentation hate to start until the product is done, it's a problem.

    2. Re:lack of funding by jacoplane · · Score: 2, Informative

      Currently it seems like only programmers are willing to donate their time to the open source software effort

      This not true. Saying so takes away from the hard work being done by many volunteers to make Linux more user-friendly.

      KDE Usability,
      GNOME Usability.

    3. Re:lack of funding by rkent · · Score: 5, Insightful

      Well, one big problem with open source that I've encountered is that almost everyone working on open source software is a programmer.

      Argh! You are SO exactly right. I was going to write an essay about this once. Still might. Basically, the problem boils down to the fact that the supposition, "open source projects are built to scratch an itch," is precisely correct. And, the only people scratching are old, wizened programmers (and those who aspire to be like them).

      The thing is, old wizened programmers are satisfied editing in emacs, compiling on the command line, and doing a pure text debug. In fact, they're downright happy with it. Not that there's anything WRONG with this; it's valid to argue that emacs is actually one of the most powerful editors out there, once you get to know it.

      But computer USERS by and large don't want to reach that point of expertise. Nor should they be forced to, to use their computers for other ends. But they're not the ones contributing to the OS movement. Partly because they can't write the code, but PARTLY at least because those who can, just won't listen! And that might be the strongest argument of all against use of open source by business and casual users: the software just wasn't designed for them, and so it probably won't meet their needs (or perceived needs) as well as a more rounded product.

    4. Re:lack of funding by Arandir · · Score: 2

      Yup, that's the problem with Mozilla. It was compiled on the command line. They should have used Kompile or GNompile and just clicked the "Build Mozilla Now!" button.

      --
      A Government Is a Body of People, Usually Notably Ungoverned
    5. Re:lack of funding by ttfkam · · Score: 2

      I'll be sure and tell that to all of the good actors, artists, musicians, and writers out there who still act in local non-profit productions, play music in the park, or write short stories (or novels!) in their apartment with no intention of trying to publish.

      Programmers are not paragons of altruism. People will work for free if it suits them. Sometimes those people are programmers.

      As far as reasons why artists and writers don't work en masse on open source projects, I'm sure it's a matter of interest and coupled with the fact that far too many programmers don't have the decency to be polite when in close company with others (There's a reason the stereotype exists).

      Take a look at all of the posts recently on Slashdot. Now count up the number of times someone derides users because they are stupid or ignorant. Check to see if those users are thought of in this way because they do not spend their weekends indoors in front of a computer tweaking bash scripts. Now imagine that a non-expert in computers reads this (or more likely hears this from the "expert" in person). Can anyone honestly blame a large segment of the population for shunning software authors?

      People quit projects all of the time because someone involved in the project is an absolute dick. As a software author, I find it easier to deal with assholes as long as they know their stuff. If you don't know computers that well, there is no good reason to put up with it. Artists are NEVER gonna be in it because the lead came up with a great indexing algorithm using suffix trees.

      --

      - I don't need to go outside, my CRT tan'll do me just fine.
    6. Re:lack of funding by rkent · · Score: 2

      Um... not sure exactly what your point is, but I wasn't arguing that expert programmers should use anything BUT their favorite tools. What I'm saying is, the failure of Kdevelop (or other similar ides) is maybe due to the fact that the l33t hax0rs who write linux don't like those environments, and so don't bother to spend time producing them.

      I wasn't really arguing "gui tools will enable linux to reach Nirvana," but rather that casual users approaching linux are a bit like vegetarians at a steakhouse: there's not a whole lot for them, and the proprietors couldn't care less.

    7. Re:lack of funding by jchristopher · · Score: 2
      However, it is very important that programmers do listen to the feedback from usability engineers and use that feedback to make programs better.

      You've hit on an important point - that developers must acknowledge and implement the feedback they receive. I've found that all too frequently the answer is "RTFM" or "everyone runs it from the command line anyway - why do you need the GUI?" That's fine if you're a Linux fan, but if you just want your computer to "work", those kinds of answers don't cut it.

    8. Re:lack of funding by Mad+Marlin · · Score: 2, Interesting
      ... What I'm saying is, the failure of Kdevelop (or other similar ides) is maybe due to the fact that the l33t hax0rs who write linux don't like those environments, and so don't bother to spend time producing them ...

      One might argue that is a good thing. If the people a product is designed to serve do not even want to use the product to begin with, then why should it be produced? I have been programming for years, and only used an IDE when I was forced to by the environment I was working in. I generally find that they hamper my work instead of help it. I also have seen several halfway-decent windows programmers be thrown into the shell-only world of UNIX, and this is what generally occurs: They whine and complain about the lack of an IDE for about a month, then they start playing around with the shell a bit as well as vim (or emacs, depending on the preferences of whomever they ask for UNIX help the most), and then they actually start to prefer not having an IDE.

      While I most certianly do believe that the development of GUI tools for the office types is a very good idea, programmers should use whatever gives them the most power, and the standard GUI is most definitely not it. All of the effort being put into KDevelop would probably be better spent on KOffice, or even more enhancements to vim, emacs, and the standard code libraries of the various programming languages out there. I know that I would appreciate these as a programmer a whole lot more.

    9. Re:lack of funding by Tsujigiri · · Score: 3, Insightful

      I think I'd have to disagree with you, but only a little bit. I think that IDEs like KDevelop are a very usefull thing from the point of view of barrier to entry. There are a lot of novice programmers out there for whomb commming to grips with the concept of software development in the first place is a daunting task. For these people an intergrated IDE with things like icons to build the project, quick start wizards and avoiding the neccessity of make files, allow them to get into the basics of programming quickly and easily. Now some people may argue that getting into the nitty gritty from the start means that you learn it better is true for some people but not all people. Anyway, it's just another point of view.

      --

      "I'll take the red pill. No! Blue! AAAaaaahhhhhhhhh"
      - Monty Python meets the Matrix

    10. Re:lack of funding by mpe · · Score: 2

      Well, one big problem with open source that I've encountered is that almost everyone working on open source software is a programmer. There are by comparison few/no people working on documentation, usability, design, interface, etc

      Many of these, such as lack of documentation, apply at least as much (remember having the source code is documentation) to many closed source products.
      Especially when you consider documentation for sys admins.

    11. Re:lack of funding by Surak · · Score: 2

      You oversimplify it. There are a *vast* number of Open Source projects that are geared toward a general user audience, which would include novice users. GNOME, KDE, Evolution, Nautilus, StarOffice/OpenOffice.org, KOffice, Mozilla, KMail.

      In fact, of those, I would definitely say that Mozilla and KDE and KMail are perfectly useable by the novice user. The others, IMHO, (no slight to the authors) have a little ways to go, although admittedly I have not seen the latest versions of Evolution or Nautilus.

      Then again, maybe I'm just an old, wizened programmer who is out of touch... :)

  8. One drawback by BCGlorfindel · · Score: 3, Informative

    Technical support staff could is a big reason many companies aren't switching over to linux or other OSS alternatives. Companies with IT departments trained in MS software but unfamiliar with linux leave the company needing to retrain or replace their IT dept. to perform the switch over.

  9. Let me get this straight by Dolly_Llama · · Score: 2, Interesting
    You have a paper to write, and you're looking for arguments AGAINST open source, and you came to slashdot?

    Thats like going to Landover Baptist looking for arguments for atheism.

    --

    Somewhere, something incredible is waiting to be known. -- Carl Sagan

    1. Re:Let me get this straight by GlassUser · · Score: 3, Insightful

      The person best qualified to fight against their view is the one who knows their view best.

  10. Support by miked50 · · Score: 3, Insightful

    One of the aspects that the Open Source community touts is that support it available on the web, IRC, numerous news groups and of course via source code. However when it's 3am and your server is down, and need to have it back up in 15 minutes, spending 2hrs reading docs on the web or explaining the situation over a chat, even via email is out of the question. Chances are you need to speak to someone pronto. Either by phone or in person, and that comes at a cost. A cost that is generally not figured in when pricing out Open Source Software for your business. Outfits like Sun or IBM will figure in large support contracts along with their software making the price of Open Source solutions look much more attractive. This is a double edged sword. Eventually your business will spend money either on support or in customer related costs due to downtime.

    1. Re:Support by johnnyb · · Score: 2

      You fail to recognize that in order to have that level of support with proprietary software, you have to have a similar support contract. So, you still save money, plus, because you have the source, you can shop around for supporters. For example, if I use a Macintosh operating system, Apple is really the only entity that can provide full support. Thus, if I use Apple, I am stuck with them even if they start screwing me on support costs. However, with open-source, I can use any willing company, because they can be provided with the source. Thus, if I don't like my supplier, I can tell him to screw himself and use a different one, without having to give my infrastructure a heart transplant.

  11. 1 quick word: by FortKnox · · Score: 3, Insightful

    "Profitablity"

    I have yet to see a successful business model incorporating Open Source.

    Secondly, without strict project management, a lot of confusion can ensue. In a business you hire someone to control everything on the higher scales.
    A better example is simple coding style. Looking at code where 4 developers put their braces all in different places adds time to maintainability/reading of the code. I'll come up with more reasons, lemmie think some more.

    --
    Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    1. Re:1 quick word: by geekoid · · Score: 2

      "Profitability" is exactly why many companies adopt Linux, or BSD.
      there are many Business that incorporate Open source into there business model. UPS, ATL, etc...
      How many business increase profitablilty by using Open Source and maintain a lower cost of TCO.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:1 quick word: by johnnyb · · Score: 4, Interesting

      I have yet to see a successful business model incorporating Open Source.

      *********

      Then you haven't been looking. Cygnus was profitable for years before being bought by RedHat. ADA Core Technology seems to be profitable (they've been around forever), Mandrakesoft was profitable except for a brief stint where they were run by some flashy US CEO. Penguin has jumped back into profitability. Many, many consultants spend their days developing open-source software for their clients.

      I think that people are looking for a big company like Microsoft, but that's just stupid. You can be profitable with Linux, but you can't gouge people. It's kind of a built-in safeguard which prevents people from squeezing people out of money year-after-year. It doesn't prevent profit, just abuse.

    3. Re:1 quick word: by tim_maroney · · Score: 2

      Cygnus was profitable for years before being bought by RedHat.

      No, they weren't. They struggled along for ten years without ever achieving sustainable profitability. The buyout was a rescue.

      ADA Core Technology seems to be profitable (they've been around forever),

      How do you figure that they are profitable? You get to look at the balance sheets of this privately held company? And how do you figure they're open source? It looks like it's "source included," not open source. There are no source downloads available on their site.

      Mandrakesoft was profitable except for a brief stint where they were run by some flashy US CEO.

      Nope, they've never been profitable either.

      Penguin has jumped back into profitability.

      No, they just had big layoffs.

      Tim

    4. Re:1 quick word: by MikeFM · · Score: 2

      Also if you are actually trying to sell opensource software it helps a lot if it belongs to you in the first place. Linux has multiple distros mostly because Linus never made an effort to sell his own product as a business. If he had then most people would want to buy from the guy who actually knows what's going on and not some other guy down the street just trying to make a buck. Even so most distros have key Linux programmers as employees which gives them the reputation and experience they need to be serious businesses. Lots of opensource authors do consulting and provide customizations and such to earn their living. These may not be multi-million dollar companies but they are profitable. If you want to make money selling opensourced products then have your own original product (or hire the authors of an underfunded project) and come up with a realistic business plan and go into business as you would with any other type of product. If you are unrealistic then you will bomb just as if you try to open a Burger King in the middle of nowhere.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    5. Re:1 quick word: by tim_maroney · · Score: 2

      Slackware employs four people. What basis do you have for saying it's profitable?

      I don't think anyone denies that an open source business model may be able to keep a small group of hackers fed and housed in modest means, but that's not the kind of money that builds serious software or gets anyone rich. Slackware does nothing but package up software that other people have worked on. It's not a software company. It has no ability to do R&D.

      Tim

    6. Re:1 quick word: by johnnyb · · Score: 2

      Why do you say that its not the kind of money that builds serious software? If it doesn't make anyone rich, but instead keeps them "only" consistently employed, I'm not crying over here. It might mean, *gasp*, that developers might have to _work_ for a living, rather than working for a few months and then retiring on the stock options. If they _can_ do that, it's probably from gouging the customer. Free Software is meant to empower the user through competition. Competition means that the margins aren't high. That's the nature of a free market.

  12. A link for some opposing views by Green+Aardvark+House · · Score: 3, Insightful

    Can be found here

    The heart of the argument is that the GPL is like "Creeping Marxism", since software is written to be shared by all, instead of sold for a profit.

  13. I've always wondered. (OT) by JackDeth · · Score: 2, Funny

    Do hot-cakes really sell that good?
    Are there any public companies that are in the hot-cake business?
    What are their ticker symbols?

  14. Re:Opposing Opinions of Open Source by SnapShot · · Score: 2, Funny

    Do a google search for "Microsoft and Virus". Skip past the 4,023,821,349,128,312 entries that refer to viruses that affect MS products and you'll find a quote from Bill equating software libre with viruses.

    --
    Waltz, nymph, for quick jigs vex Bud.
  15. Consider legal issues by garoush · · Score: 2, Troll

    "Mainly, what I'm looking for, are opinions, articles, looks, and evidence about the drawbacks of using open source software in business."

    I don't have links to share with you, but I can share my experience.

    Almost 2 years ago, in a think-tank setting a bunch of us at a company that I won't name here, refused to use Open Source program/code out of the fear that if anything goes wrong using Open Source program/code, there is no one to "hold responsible" over it. Read that as to "sue" the party.

    Because of this legal issue, we stayed away from Open Source. I know few other companies that I got in contact with share this few.

    However, I must point out that now IBM is supporting Linux, things will change.

    --

    Karma stuck at 50? Add 2-5 inches.. err.. 2-5x Karmas Count to your pen1es.. err.. Karma all naturally and private
    1. Re:Consider legal issues by alcmena · · Score: 2, Informative

      Not too many companies have successfully sued Microsoft when things go wrong either.

    2. Re:Consider legal issues by BeBoxer · · Score: 2

      You always hear this arguement. Were any of the people involved in your groups discussions actually lawyers? Did your group have problems accepting the EULA that came with the software you did use? Because that EULA surely disclaimed all warranties.

      So I'm wondering, did you have lawyers who advised you that you could win a lawsuit despite the EULA? Or did you all just ignore the fact you made a decision based on your ability to sue, and then promptly agreed to a license which keeps you from suing? I mean, did anyone ever bring up the fact that you can't sue either open source developers or mass market software vendors? Since neither party can be successfully sued if the software misbehaves, you may as well complain that open source software doesn't enable you to fly around like the folks in the WinXP commercials, so you are going to stay away from Linux.

  16. Using or developing? by macpeep · · Score: 2

    Are you talking about USING open source or DEVELOPING open source? In other words, using software or having a business model based on open source software?

    I don't see many drawbacks with just using open source software. Lack of support and not being guaranteed fixes (being at the mercy of the guys who are just doing things because they have 'an itch to scratch') are some reasons I guess.

    As far as basing your business on open source software, I see lots and lots of drawbacks. More or less, it's very hard or impossible to make decent money on open source software. Support just doesn't give you enough revenue. A small business with a talented but small crew (think of.. say.. Epic Games that makes the Unreal series of games as well as the Unreal 3D game engine) can make a bunch of money with closed source software. What if Epic Games open sourced their engine? How would they make as much money as they do now? Or even, how would they make any money *at all*?

  17. Re:Here's an opposing view for you. by Ars-Fartsica · · Score: 2

    You are confusing open source with collaborative development. There is no reason why a closed source project cannot be collaboratively developed in a distributed fashion (i.e., only approved license holders given access to code), and why open source projects cannot be built in relative isolation. I believe Qt is an example of the latter.

  18. Of course you can't... by costas · · Score: 5, Funny

    I mean, how can anybody argue with the notion that a Cathedral is somehow inferior to a Bazaar? We all know Bazaars where it's at, that's what people look at these days, and travel to Paris and Rome and places to see and marvel at. Hardly anybody stops by the Notre Damme.

    It's also pretty clear that anarchy by design and design by anarchy work well. After all, open source has brought some exceptionally innovative technologies to IT consumers in the past few years. We now can finally parse flat text files with greater speeds and more flexibility than ever before! And we keep bug-compatibility to programs written for 1960s computers that can be outperformed by a wristwatch! Now, that's what I call technology! Object orientation? component programming? that's for wussies who can't code in C, sh, or perl!

    Finally, how can traditional software businesses compete with the multi-level marketing scheme of proselytizing users that become testers and developers and finally evangelists? It's obvious that all great engineering and scientific endeavours have been benefitted by active recruitement and by popular opinion, not some arrogant dude's idea of what 'right' is.

    After all, software is tantamount to *speech*, not machinery. It should be spoken and transmitted freely, not designed and crafted like some piece of steel.

    Oh, yeah, there was something else, but I am sure the replies to this will fill you in... something about advocacy or something...

  19. I'm all but anti-open source, but here you go... by bero-rh · · Score: 3, Interesting
    I've read a lot of FUD from Microsoft and similar companies - it all comes down to a number of arguments that can be easily refuted (classical example: "Open Source is a security problem - since everyone can see the source, everyone can see the bugs"), plus exactly 2 somewhat valid things:

    • NDAs. Since we aren't in a perfect world, some information is released under NDAs only, and those NDAs include not publishing the source code of applications that use the information.
      There's no fix for this one, other than simply avoiding anything that requires a restrictive NDA.
    • Making money is somewhat harder. For an Open Source OS or server, you can always sell support and services - but how do you make a lot of money from Open Source games?

      I can think of 3 ways to circumvent this problem, but neither of them is very nice (still better than proprietary code, if you ask me):
      1. Delayed Licensing: Release it as proprietary code first, Open Source it a year later.
      2. Make the code Open Source, but keeping the data files (graphics and all) under a very restrictive license.
      3. A combination of the previous 2 things: Release the code from the beginning, but don't allow copying the data files for a year or so
        (I'd probably pick this option if I had to)

    --
    This message is provided under the terms outlined at http://www.bero.org/terms.html
  20. The easy ones: by rkent · · Score: 5, Insightful
    ... which even a lot of OS-advocates don't contradict, but rather step around:
    1. There's no support built into the product. Yes, you can hire people to support it for you, but it's a seperate cost.
    2. Similarly, There is no warrantee of any kind. If it breaks, you have no one to complain to: "you get what you pay for."
    3. The programmers may suddenly decide they have no vested interest in continuing the project, or development may slow to a crawl (eg, mozilla), and there's nothing you can do about it.

    Now, the ADVANTAGE to having the source is that you can technically work around any of these issues, but generally only by hiring specialists, at a great expense to your company. It's the big white elephant that no one's talking about in the middle of the open source bazarre: "Software freedom! You have the source! You are empowered!" Yes, but at what COST? For most companies, fixing an open source program to make it do what they want, just isn't a viable option. Plus, many in the community would view it as a "corporate co-opting of volunteer work," and the company could be flamed out of contention before they even decide on a policy regarding releasing improvements to the community.

    Open Source does seriously empower expert individuals who wish to customize and improve software for their own use, and the community with which those individuals share the improvements. But that's not really a business situation.
    1. Re:The easy ones: by Soko · · Score: 2
      However, I'd argue that costs can be minimized with open-source applications and similarly small(er) programs.


      As long as you can find the program and it's not an early beta. And the developers actually finish it, so you don't have to.

      You did what the parent to your post states - you skirted around the issue by blaming OSS shortcomings on poor marketing.

      I'd say you proven him right.

      Soko
      --
      "Depression is merely anger without enthusiasm." - Anonymous
    2. Re:The easy ones: by Mr.+Sketch · · Score: 2

      Similarly, There is no warrantee of any kind. If it breaks, you have no one to complain to: "you get what you pay for."

      And how is this different from closed source products? Sure, you can complain to the nebulas entity known as Microsoft if one of their products break, but not like they'll do anything or claim any sort of responsibility or liability. But with open source projects you can complain to the developer and let them know what broke and depending on how important you make yourself sound they might actually fix it promptly and send you a patch.

      The point is that there is no warrantee on closed source products and likewise there is no warrantee on open source products so I think point 2 is null and void. However, with open source products you have a somewhat more personal contact (i.e. a developer), than a general vague contact (i.e. microsoft).

    3. Re:The easy ones: by johnnyb · · Score: 2

      You've obviously never used Oracle Applications :)

      * There's no support built into the product. Yes, you can hire people to support it for you, but it's a seperate cost.

      Oracle's "support" hardly qualifies. They rely _entirely_ on you being able to test it thoroughly yourself. Often fixes do not even address the problems you specified. Generally with Oracle Apps, you _have_ to have internal support. And, as you said, you can hire someone at a separate cost. So then it doesn't become a problem with Open Source in general, but rather of a specific product.

      * Similarly, There is no warrantee of any kind. If it breaks, you have no one to complain to: "you get what you pay for."

      Very, very few software companies have any real warranty. Again, you can purchase one.

      * The programmers may suddenly decide they have no vested interest in continuing the project, or development may slow to a crawl (eg, mozilla), and there's nothing you can do about it.

      Again, you can purchase it. Also, proprietary companies do this, too. Oracle Applications basically stopped sending us fixes on a regular basis when they decided they needed to push the next version (which takes at least 6 months to upgrade to). So, we either spend 6 months upgrading or have an unsupported product (it is _listed_ as supported, but that doesn't mean much).

    4. Re:The easy ones: by Kismet · · Score: 2

      The only point I would argue with is #1. I would say open source software does have built-in support. It is supported by its users.

      This may be unconventional, and probably not what a company is looking for. In practice, though, I think it is generally more effective than the paid support from the technician who may or may not actually use the product. The drawback here is that poor or unpopular open source products have poor support because they have few users.

      The other drawback is that enterprise level support means hiring someone who can learn the code. I wouldn't be surprised if this isn't a better deal than some other commercial solutions that also assign a single technician to your case. Maybe more expensive, but you can get more customization from the open source support.

    5. Re:The easy ones: by bhurt · · Score: 2

      You get what you pay for, and maybe some more.

      1) Last time I used Windows, support was seperate there to ($95 a call, as I recall). One advantage open source gives you is that you can shop around for support. Don't like Redhat? Dozens of company will happily give you support.
      With Windows, if Microsoft doesn't give yousatisfication, you are SOL.

      2) If it breaks, you can fix it, or pay someone else to fix it.

      3) If the original developers decide to move on to bigger or better things, you (and everyone else depending upon the software) can pick up the development. I note you comment on Mozilla- this is the problem with *corporate* supported code. When the corporation decides to stop paying for it, development stops. With Mozilla, development can get picked up- this is how Apache started. NSCA had stopped funding development on their server, so the various webmins teamed together and picked up development. Mozilla may do this. Had the source been closed, there would have been no choice- development simply stops.

      Open source doesn't mean you stop paying for software. Nor does free software- they mean free as in speech, not free as in beer. The difference is one of choice, and true free-market competition.

    6. Re:The easy ones: by The+Man · · Score: 2
      Some good points, but I must take issue with issue #2. While this is certainly true of Free Software, and is a definite negative, it isn't really relevant because even software you pay for somes with explicit disclaimers, in many cases word for word identical to one of those used by the various Free Software licenses. While it's unfortunate that virtually no software comes with a warranty, this fact can't be used to differentiate. Only "managed solutions" and similar high-end products that include software, support, and SLAs will provide you with any kind of warranty, and these may (and usually do) include various software under both Free and non-Free licenses, selected according to your specific requirements.

      Bottom line: No warranty on software. Get an SLA.

    7. Re:The easy ones: by ewhac · · Score: 2

      Now, the ADVANTAGE to having the source is that you can technically work around any of these issues, but generally only by hiring specialists, at a great expense to your company. It's the big white elephant that no one's talking about in the middle of the open source bazarre: "Software freedom! You have the source! You are empowered!" Yes, but at what COST? For most companies, fixing an open source program to make it do what they want, just isn't a viable option.

      Gosh, sounds like a market opportunity to me. IF you observe that there are companies that want/need to use Open Source, AND those companies need improvements made, AND they are unwilling to do it themselves, THEN you have an opportunity to sell them your services.

      This is hardly different from companies wanting to set up internal company databases, accounting systems, Web services, and other IS functions. Very often, these development jobs are outsourced, and the internal IS department gets to support what gets delivered. There's no reason this basic idea can't be extended to Open Source support.

      Further, the whole mish-mash of whether the resulting improvements get Open Sourced becomes a non-issue for the client; the consulting firm simply stipulates in the service contract what happens to the code after the job is done. Cygnus does this all the time with their compiler contracts, and no one has a problem with the public compiler getting better over time.

      Finally, it appears IBM has recognized and is advancing on this emerging market. IBM isn't dumb, and they wouldn't do this unless they felt there was money to be made here.

      Schwab

    8. Re:The easy ones: by mpe · · Score: 2

      You fail to consider that a company that has an ongoing source of revenue from a particular product has a vested interest in solving problems that exist.

      Except where you have a supplier monopoly. Especially if you bundle your product with something else. Then such issues arn't going to make much in the way of difference.
      In the closed source world supplier monopoly has been seen as a good thing for quite a while.

    9. Re:The easy ones: by SpeelingChekka · · Score: 2

      (1) and (2) are nonsense, they're myths. MS tech support costs LOTS of money and is tantamount to useless anyway ("have you tried restarting the computer?"). And when last did you hear of Microsoft actually listening to complaints about broken software? The notion is ridiculous on its face - they flat out ignore complaints about serious defects in the software, and how many people do you know of who have refunded their MS software? SourceSafe has very serious bugs in that have been there for years now, and in spite of various complaints and very precise descriptions of the problems, not a peep from MS, nor a bugfix. What can we do about it, as clients of Microsoft? NOTHING. There is NOTHING we can do about it, but pray that when we fork out lots of money for the next version, whenever that comes out, that they have maybe fixed some of those bugs. The latest service packs don't fix the bugs. Same with Office 2000 - Microsoft Word has very serious defects regarding the "master document" functionality (its horribly broken), but even the latest service packs don't fix ANY of the dozen or so issues that I've found myself. So guess what, our company will just be forking out lots of money to upgrade to Office XP not for new functionality but just in the hope that maybe they've fixed the defects.

      With (3), you have a very good point, and I think thats a big one - software projects frequently stagnate. Even the GIMP, often touted as an example of a success story of OSS, almost entirely stagnated for a long time before reaching version 1 because the lead developers lost interest. It happens all the time with OSS, a package will often stagnate for years until somebody decides to pick it up. I have a smallish OS project that I've been working on (very intermittently) for about six years, and its probably about halfway now :) The longest I've not worked on it was a full one and a half years.

  21. On top of that. . by Bastian · · Score: 2, Interesting

    In many open source projects, documentation, usability, design, interface, etc. are deliberately made bad. Take SourceForge, whose business model appears to be to focus only on power and not bother making the product something that is downright painful to configure, because installation / consulting is one of the few ways an open source software company can make money on their product.

    1. Re:On top of that. . by johnnyb · · Score: 2

      This is rubbish. If it were true, someone would simply contribute that piece or fork the project.

    2. Re:On top of that. . by Bastian · · Score: 2

      My first question would be, if that were true, why hasn't anyone fixed up the linux manpages and infofiles? They're notoriously bad, and have been so for as long as I have been using Linux (several years).

  22. Cathedral and Bazaar Criticism by j7953 · · Score: 5, Informative

    I guess you've read Eric S. Raymond's The Cathedral and the Bazaar. You might be interested in also reading A Second Look at the Cathedral and the Bazaar. It's not directly open source criticism, and doesn't focus on business usage of free software, but it's a good read nonetheless.

    --
    Sig (appended to the end of comments I post, 54 chars)
  23. Re:It's simple by haplo21112 · · Score: 2

    There are also many of us who do code for free, and take our payment from the fact that we see people using, and getting things done with the software we wrote. I work all day plugging away at a M$ Machine to feed webpages to an M$ Web Server. I go home and try to create and contrubute to things that are not so encumbered.

    --
    Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
  24. Softpanorama by crasch · · Score: 2, Informative

    Kidding aside... Softpanorama has lots of papers, links to papers about open source.

    I detail some of the flaws I see with open source software in my paper The Wall Street Performer Protocol.

  25. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  26. Open Source has nothing to do with it. by Anonymous Coward · · Score: 2, Insightful


    The only valid reasons to not use open source are the same reasons to not use a particular closed source solution. The only question any one should be asking is "How much will it cost to do what I need?"

    Cost here does not mean licensing cost, but the total cost of ownership including customization, support, hardware, training, upgrades, and licesnsing.

    The first question to ask about any product is, "How much will it cost to do what I need?" or "How much will it cost me to settle for what this product does as opposed to what I actually need." Very few corporations are lucky enough to find what they really need on the shelf. They tend to either live with what they can find or pay to have something customized. This is the number one arguement both for and against open source. Often there is not an open source solution that is as good as a particular closed source solution. If a corporation has the resources to customize a solution, then often open source is a better way to go, since it is usually cheaper to customize.

    Support is also critical for any software application. Every company has to decide to trust an outside support organization or support it themselves. Costs and quality very greatly for both open and closed source solutions.

    Training costs do not differ based on wether an application is open/closed source, but instead on the popularity of the application. A company can expect a certain level of competence with popular applications, but not with those that are less popular.

    Upgrades and Licensing are really negligable and tend to tie into support costs.

    I know that when I decide on an application for corporate use, solving my problem and dependability are my first concerns. If an application doesn't do what I need, why even consider it. Dependibility includes not just not crashing, but how long it will take to get something fixed when it does crash. I would rather use something where I expect to be down once a day for a minute than something where I expect to be down once a year for a week.

  27. Microsoft? by alanjstr · · Score: 2

    Have you tried the Microsoft website? Are you forgetting their use of 'viral' when talking about OS?

  28. opposing view by RestiffBard · · Score: 2

    well this isn't the MOST opposing view but ESR's text "the cathedral and the bazaar" does have some points to the failings of open source such as the possible inability to start a project in the bazaar/open source method.

    --
    - /* dead coders leave no comments */
  29. Halloween is coming. by gregbaker · · Score: 2

    Perhaps you should look at the Halloween documents. They're an outside critical look at Free/OSS and comparison of different development models.

  30. Ask Dave Winer by jalefkowit · · Score: 5, Informative
    You might check out Dave Winer's site, Scripting News. He's a rare breed, a software developer who (a) is passionate about openness and interoperability and (b) skeptical about open-source software. He is also a pioneer in Weblogging, so you can find several years' worth of his outspoken opinions on the subject on his site.

    Some examples:

    • "Stallman's philosophy is not open source, it's not the spirit of sharing, it's not generous. It has other purposes, it's designed to create a wall between commercial development and free development." (9/7/2000)
    • "Talking with Nicholas Petreley a few days ago I said that the problems that open source addresses have already been dealt with." (9/9/2000)
    • "It's possible to be an open source developer with high integrity, I'm sure of that, I know people who do that. But it's not inevitable that all open source developers and middlemen have high integrity." (8/8/2000)

    And that's just a few of the more recent posts to his log. Don't get me wrong, Dave is a very thoughtful, articulate guy who's no Microsoft parrot -- he and his company, UserLand Software, were one of the authors of the SOAP specification that is proving so critical for future interoperability. He's just got a keen intelligence and is fond of applying it, which means he'll often come up with a different angle on things than you might expect. Go search his site and I bet you'll find, if not the answer you seek, at least some interesting questions.

    -- Jason Lefkowitz

    1. Re:Ask Dave Winer by dustpuppy · · Score: 2

      I'll second those comments :-)

      Not trying to troll, but Scripting.com is a lot better now that Dave has moved on from Sept 11 and the one-eyed 'US is Great rah rah' comments he interspersed in his blog.

      Dave is best when he sticks to his technical comments, but hey, it's his site so I guess he can do what he likes.

    2. Re:Ask Dave Winer by Alomex · · Score: 2

      "Stallman's philosophy is not open source, it's not the spirit of sharing, it's not generous. It has other purposes, it's designed to create a wall between commercial development and free development." (9/7/2000)

      I'm a fan of open source (having actually chipped in personally on a few projects), but I agree with Dave Winer on that statement.

      It states the same sentiment encapsulated in my .sig below. Think about it before blindly drinking the RMS brand of the OS kool-aid:

  31. Re:It's simple by haplo21112 · · Score: 2

    Actually I do spend time with my family and have other activites in my life...I code as a hobby...call it my contribution to society.

    --
    Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
  32. Irony here by augustz · · Score: 2

    The more constructive criticism we get about the drawbacks of Open Source, the better we can address and fix them.
    Compare that to Microsoft which likes to claim that pointing out the gaping huge flaws in their products should be criminal.

  33. lots of reasons by tim_maroney · · Score: 5, Insightful
    I've been calling out reasons for a while here. You could try going through some of my back posts for detailed arguments.

    In general, though, open source software is inferior to its closed source counterparts in:

    • usability
    • aesthetics
    • integration with other software
    • performance
    • feature completeness
    • support
    • documentation
    • stability (at the application level -- not true for kernels)
    • ease of installation
    • support for hardware
    • availability of software
    • total cost of ownership (TCO)

    Very little application or toolbox-level open source code is ready for prime time, in fact, whether we're looking at GCC, Mozilla, GNOME, KDE, OpenOffice, GIMP, or what have you. It's still hacker-oriented, better-enjoy-strolling-through-the-minefield stuff, and measurably inferior to proprietary solutions in most of the ways listed above.

    One "killer argument" for many people here recently came in the form of consumer advocate Jamie Love's reasons for shifting his site away from an all-open-source footing.

    Tim

    1. Re:lots of reasons by Khazunga · · Score: 2, Insightful
      wow! Talk about being vague. Some counterexamples:
      • Usability: Windowmaker, taking the best from the labs at now defunct NeXT. Very very good.
      • Aesthetics: huh? This is highly personal, but some enlightenment themes are breathtaking.
      • Integration: StarOffice. Open, documented, plain-text document formats, unlike M$ Word .doc which must be reverse-engineered for every release.
      • Feature Completeness: You must look at stable projects. LaTeX, Emacs or Windowmaker are good examples. Unlike commercial bloatware, OSS does not need to continuosly evolve, and tends to stabilize when needs are fullfilled,
      • Support: I grant you this one, *if* your notion of support is having someone to call 24/7 and to blame if s/w crashes.
      • Documentation: Take a look at GTK or Qt documentation. Clear, and thorough.
      • Stability: Get a stable debian, don't use bleeding edge, pre-1.0 alfa versions.
      • Ease of instalation: SuSE 7.2. Damn fast install, all questions asked at the very beggining and so easy that my mom could install it.
      • Hardware Support: My TV capture card (Bt-based). Works MUCH better with Linux drivers than buggy windows ones. Lack of h/w support was a problem two years ago. Now, with most h/w companies embracing OSS, it's better than in Windows.
      • Availability of s/w: Depends on what you mean. You won't find any good desktop publishing app, for instance (only on MacOS), but you'll find dozens of web servers.
      • TCO: Big industry-pushed lie. Ex: Patch a campus-wide network of NTs with the latest service patch: it takes days. Now, do an automatic Yast online update on the same network: about 20min.
      As for the apps, its a never ending discussion. Gcc is much better than VC++, KDE is more than ready for prime-time, I only use GIMP for my web image editing needs, for instance.
      --
      If at first you don't succeed, skydiving is not for you
    2. Re:lots of reasons by pergamon · · Score: 2

      These aren't problems, they're tradeoffs and design/implementation considerations. Everything is relative -- there is no perfect software, especially as judged by this list. Software that rated highly on these points for my use might be crap as far as someone else is concerned, so a list of things someone thinks are common problems with software is not an *argument*, which is what the post is asking for.

    3. Re:lots of reasons by streetlawyer · · Score: 2
      Wow. Do you realise that you've just used Emacs and Latex as examples of software that isn't "bloated and continuously evolving"? A text editor that contains a web browser and Common Lisp, and a Turing-complete typesetting program? What the hell would you consider to be "bloated"?

      Congratulations.

    4. Re:lots of reasons by onion2k · · Score: 2
      • Usability: My mother can use Windows.
      • Aesthetics: See above.
      • Integration: I can drag and drop a spreadsheet into Frontpage. (Well, I can.. but can != do).
      • Feature Completeness: I can load a spreadsheet into my web browser.. Is this a good thing?
      • Support: Everyone seems to want to 'help' with windows.
      • Documentation: Press F1 in any MS app..
      • Stability: Neither my Win2k servers, nor my Linux/Unix servers have crashed for me in months.. suppose I must be just a decent admin or something..
      • Ease of instalation: Windows.. my mother did install it.
      • Hardware Support: Yet to find anything that doesn't work in windows. Not that I've tried..
      • Availability of s/w: QuarkXPress is available on Windows. As is Apache, IIS, Xitami, Tomcat etc etc.
      • TCO: A well admin'd network of NT or Unix costs about the same. The cost of a good admin.

      Example. Counter-example. Counter-counter-example. Ad infinitum. Pointless, but fun. Shouting 'My OS is better than your OS ner ner ner' is a waste of energy. Just realise that you ought to be using the right tool for the job. Sometimes thats a *nix flavour. Sometimes it isn't. Shouting down Windows because you happen to disagree with Microsofts business practises/closed source ethic/CTOs style of glasses is plain moronic. Evaluate each option and make an informed decision. That doesn't mean 'Linux is best'. Far from it.
    5. Re:lots of reasons by Per+Abrahamsen · · Score: 2

      - usability

      Depend on the user.

      - aesthetics

      Subjective.

      - integration with other software

      Depend on the software. Perl, for example, integrate very well into Unix.

      - performance

      You *must* be joking.

      - feature completeness

      Right, "feature incomplete" is what I think of when I see Emacs 21.

      - support

      It might be possible to find examples where non-free software is better supported, I just can think of any. I have several times had to give up using non-free software I had paied for, and use an inferior free solution simply because the support for the non-free software sucked.

      - documentation

      Too variable to say conclusively, the Gtk and Gnome related projects such with regard to documentation, but I find Emacs documentation to be way better than any non-free product I have encountered.

      - stability (at the application level -- not true for kernels)

      The GNU tools are consistently more robust than their Unix counterparts, and the server software such as Apache, postfix and Samba all have an excellent reputation.

      Possibly you are talking about Gnome/KDE applications here, who have a poor reputation (especially Gnome). I wouldn't know, I don't use any of them.

      - ease of installation

      Probably correct, although I haven't used any of the systems that are supposed to make it easy.

      - support for hardware

      If you limit that to "OS level support for the newest hardware on the ia32 platform" you might be right. It would be hard to find a non-free compiler that support as many targets as GCC, or a non-free operating system that is available at so diverse platforms as NetBSD.

      - availability of software

      Depend on the application area.

      - total cost of ownership (TCO)

      Obviously wrong for servers, unknown for dedicated clients, and not applicable for general purpose clients, where Microsoft have a de-facto monpoly.

    6. Re:lots of reasons by duffbeer703 · · Score: 2

      Please name one open-source application that you have to pay for.

      And no, Sourceforge doesn't count.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    7. Re:lots of reasons by Etyenne · · Score: 2

      Jamie Love argument basically boil down to hardware and MS Office file format support. This have been beaten to death. Noting really new here, certainly not a "killer argument".

      About aesthetics : have you used KDE 2.2, or Ximian, or Nautilus, or even just Enlightement in the past two years ? I personnally think they are much more graphically appealling than any MS product (including XP, wich is plain ugly, IMHO). I think you base your opinion here on Fvwm or twm. Revisite modern Linux GUI, you will be surprised.

      --
      :wq
  34. Re:I wish I did this... by Lemmy+Caution · · Score: 3, Insightful
    This is research, for this sort of work: asking other people for citations and references. The work is in synthesizing the references into a coherent paper and presenting it. Nothing wrong with it at all. And it's no different than getting a bunch of people together over coffee and talking about it.

    If he had posted a math problem and asked for answers, that would be another story.

  35. Nikolai Bezroukov Article by rshah · · Score: 2, Informative

    For some criticism see Nikolai Bezroukov, Open Source Software Development as a Special Type of Academic Research (Critique of Vulgar Raymondism), FIRST MONDAY, Oct. 1999 at http://www.firstmonday.dk/issues/issue4_10/bezrouk ov Abstract: Eric Raymond's bazaar model provides a too simplistic view of the open source software (OSS) development process. This paper tries to explore links between open source software development and academic research as a better paradigm for OSS development. Open source software development should better be viewed as a special case of academic research. Viewing OSS this way probably can lead to a better understanding of open source phenomena.

  36. slashdot for unbiased research.... surely you jest by ndfa · · Score: 2

    So let me get this right. You are looking for problems with open-source, which you say are not that obvious ? AND you want slashdot to help........ do yourself a favor and disregard 80% of what you read here. Get together with your prof. and come up with a survey that makes some sense, find a few hundred ppl. to get together a mailing list (preferably from your schools alumni) and get the info from them..... do the math and you will see whats what....

    --
    Non-Deterministic Finite Automata
  37. Lack of commitment by togilvie · · Score: 3, Interesting
    I've worked with some open source projects, with disappointing results. A couple of reasons that we prefer commercial development:

    Missed deadlines: The open source projects that we worked with had limited commitment to deadlines, and frequently missed them. When you're counting on product launches, this can be very painful

    Lack of Support: Things never go wrong at 3PM. Instead, they always happen at 2AM on Sunday. Commercial outfits have dedicated people to help when this happens -- open source people aren't around.

    Development of commercial features: Any commercial product has features or enhancements that aren't strictly bug fixes or new enhancements. These are unsexy jobs, but they need to get done. We found it difficult to get people to commit to them

    Obviously, your mileage may vary. I'm sure there are some great stories about open-source, as well as even worse ones. But that's my $0.02.

    1. Re:Lack of commitment by Fnkmaster · · Score: 2
      Huh? I don't understand the context in which you are discussing these. I've been the CTO of a small software company for 2 years+ now, and I have had occasion to _use_ Open Source software in deployments and internal projects for our company. For your points:
      • Missed Deadlines. Open Source projects are being run by volunteers. If you want them to abide by deadlines, perhaps your company ought to be helping them meet the deadlines yourselves, since you are planning on making money off of their work. Or get together with other companies using the code and throw in some money each to support 1 or 2 developers in full time work on the project. In other words, don't bitch about somebody else missing _YOUR_ deadline, we don't want to hear about it. This is more of a comment on poor, underfunded, understaffed projects with no project management than on anything to do with openness versus closedness of code.

      • Lack of Support. I don't see what this has to do with Open Source. There are plenty of companies offering support contracts for major Open Source products, like Linux, MySQL, the fabulous JBoss server, etc. If you are talking about smaller, less widely used or commercially viable products, then your support is generally "limited" to message boards, forums and email lists. Note that I have found the JBoss support to be an order of magnitude better than what my company got from commercial vendors that we were shelling 30-40 thousand dollars a year to. Might as well just hire somebody in house to learn the JBoss code and support it for us if we're incurring those kind of expenses. And we basically have that in the form of a JBoss guru who knows the codebase and one or two guys who track all the discussion board postings.

      • Development of Commercial Features. Again, the people running an Open Source project are representing their own interests, not yours. If your interests and theirs don't coincide, you should consider writing your own code, getting your company to sponsor modifications or feature enhancements. My company has contributed features to 2 or 3 Open Source projects that likely nobody else _cared_ about. We probably invested a few man-weeks of time in figuring out the source code and adding those features, but we didn't have to sit through 20 hours of vendor meetings, wait 6 months for new major version releases, and got things done on OUR schedule which was compatible with our OWN release deadlines.

      If this sounds like too much work and you prefer to have people hand-hold you through the process, then I recommend continuing to avoid commercial software. If you realize that sometimes commercial software is worthwhile and sometimes Open Source software can fill a need better than commercial software and in particular if you NEED the flexibility of having something you can modify and tweek to suit your needs, then I recommend considering Open Source alternatives for certain types of projects - no, I am not saying you should install Linux Mandrake and OpenOffice on every desktop at this point in time, but there is a lot of small work out there that is Open Source (i.e. projects that would not be really commercially viable to sell as a standalone product, but will save you a crapload of development time if you can utilize them) and some excellent major projects (ex. Linux kernel, GNU utils, JBoss app server - yes, I'm partial to this example, Apache web server, Apache org XML tools etc. etc.). They aren't all pure Bazaar-model and not everything has sufficient widespread user interest to merit the Linux development model (everybody needs an OS, not everybody needs a J2EE app server, and very very few people need X nifty perl tool to sed grep and whatever particular text files), but they do offer answers to your questions that _for each particular type of product_ are sometimes substantially better than the matching commercial alternatives.

  38. (Some of) It is restricted. by Telemann · · Score: 2, Interesting

    One thing that has always annoyed me about certain open software licenses is the restriction that the software in question can not be used to make money. (Read: included in a product.) If the open-source ideals of free flowing information for the benefit of all are to be fully applied I think that open-sourcers should recognize that a lot of good development happens in a business setting and allow that development model (the commercial one) full access to all open sourced software. Better products would result, benefiting everyone.

    Has anyone seen this opinion written up (read: expressed clearly in a paper)?

  39. Re:It's simple by haplo21112 · · Score: 2

    I make donations to various organizations throughout the year(the Radio Station I listen to in Boston, MA WAAF 107.3, is very active in promoting charities so they regularly make me aware of where my contributions are needed) when I have the good fortune to have the monetary ability to do so...usually during the summer, I tend to have more cash then don't have to run the heat then...
    I have infact made many contributions to the Fire Department, I greatly respect what they do...I live near Worcester, MA and know people that were affected by the Wharehouse fire there 2 Years ago.
    Of course you probably wouldn't know anything about that...My Girlfriend also has friends that worked in the Twin Towers...so that hit close to home as well...perhaps next time before you spout off, get a clue what your taking about...another reason why I hate AC's.

    --
    Power Corrupts,Absolute Power Corrupts Absolutely, leaving one person(group)in charge is absolutely corrupt.
  40. Complexity costs money by Nailer · · Score: 3, Interesting

    Complexity costs money.

    I write for a couple of Australian Computer Magazines. I've spent the last week interviewing a couple of people for an article I'm writing about server appliances.

    One person I'd spoke to got the appliances to replace a Linux based firewall. The firewall worked, but nobody knew how to use it, and it seemed too complex for anyone on staff to operate. They couldn't read the logs, so they didn't know if anyone was attacking them. It was different from all their other systems, so it was hard to learn. And if they wanted to open a port for their Outlook Web Access (which they did) they couldn't. Hiring seperate IT staff to do this work is a cost they couldn't afford.

    So they replaced the system with a firewall appliance - specifically a NetGear screening router.

    These devices generally use some form os Linux inside them anyway, but the lady I spoke to presented an excellent argument against using traditional non embedded Linux firewalls in SMEs.

  41. Can be hard to rely on zealous hackers by Junks+Jerzey · · Score: 3, Insightful
    Hmmm...that's maybe not the best subject. I don't mean it to sound inflammatory.

    Many projects start out because college student X hates Microsoft/BillGates/Windows, and decides he is going to drive them into the ground by writing the killer application for Linux. Of course it will be Open Source, because Closed Source is Evil (tm). So he dives in and writes an application that attempts to outdo a major windows application like Word/Photoshop/Illustrator/whatever. Let's say he achieves some success and has a partial clone up and running a year later. Let's say it gets lots of press and looks like it might really be a killer app. Now what are some good reasons not to use it?

    As the program is not someone's livelihood, there's no guarantee that the author won't lose interest and walk away from it. There's also no guarantee that anyone else will want to maintain it. With closed source the company could go out of business, but at least they have strong incentive (money) to stick around.

    The program was initially written by a college student with no experience architecting large applications, and most likely no experience with any kind of real software engineering of any kind.

    Without strong leadership there's no guarantee that the program will remain stable, managable, and continue in a direction that really suits the user base. This happens quite often because, say, a graphic arts program is not written by someone familiar with graphic arts, but someone who wants to get back at Microsoft.

  42. Missing documentation by jimfrost · · Score: 4, Insightful
    Well, there's certainly some truth to the fact that you get little or poor documentation with most of the open source software. The question I always ask of people who bring this up is, what documentation did you get with the Microsoft software?

    I see little or no documentation out of Microsoft for the stuff I buy, either. Nor did I ever get much out of Sun or IBM. When I wanted good documentation I had to go out and buy it -- either from the vendor like in the case of MSDN, or from some book from my bookstore as in the case of X11/UNIX/IBM.

    If you're missing documentation for open source products, you should check out your local bookstore. There is actually a remarkable amount of documentation out there if you're willing to spend some money on it. Much of it is crap, of course, same as with the commercial vendors -- but some of it is very very good.

    It regularly astounds me that people who were willing to pay thousands of dollars a year for technical information from Microsoft/IBM/Sun/whomever won't spend a dime on the same kind of thing for Linux. Maybe they should. Certainly there are companies that fill this particular niche.

    Can someone make money selling docs on Linux? I think they can. They certainly did selling docs on X11, which you might recall was open source too.

    --
    jim frost
    jimf@frostbytes.com
    1. Re:Missing documentation by ncc74656 · · Score: 2
      I see little or no documentation out of Microsoft for the stuff I buy, either. Nor did I ever get much out of Sun or IBM. When I wanted good documentation I had to go out and buy it -- either from the vendor like in the case of MSDN, or from some book from my bookstore as in the case of X11/UNIX/IBM.
      This has been my experience as well. The only programming book I've needed so far for Linux is K&R (back when I first got started with C, though I still refer to it from time to time). Everything else is documented well enough in manpages and on various websites. To start doing anything reasonably complex in Windows, OTOH, required about $200 or so in books (mostly for used, no less) to get up to speed--Petzold, Prosise, and one or two others.
      --
      20 January 2017: the End of an Error.
    2. Re:Missing documentation by tshak · · Score: 3, Insightful

      I see little or no documentation out of Microsoft for the stuff I buy...

      This obviously got modded insightful on /. even though this is no where near factual. For example, the .NET documentation (even though it's still in BETA) is some of the most comprehensive that I've seen. MSDN online is an incredibly well organized, content rich site. Microsoft also hosts some incredibly active newsgroups on their own news servers. Microsoft put's a LOT of wieght behind documentation, none of which I have ever paid for (directly anyway). Sure, it's not perfect and could use improvement, but to say that there's "little or no documentation" is ludicrous.

      --

      There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
    3. Re:Missing documentation by styopa · · Score: 2

      I actually worked with the documentation team at Sun Microsystems. They are actually fairly well funded, and their documentation at docs.sun.com wins awards, especially the Solaris team, for the amount of useful information and examples. Also now that docs.sun.com has a decent web server in the background it isn't slower than syrup. As of last year they even added a tunable guide, the last major professional UNIX to publish this information.

      --
      Disclamer - Opinion of Person
    4. Re:Missing documentation by duffbeer703 · · Score: 2

      I'd venture to guess that you have never purchased anything for Sun or IBM.

      My 999 Sun Blade 100 came with a ton of printed and CD-ROM documentation.

      RS/6000's come with a dozen books.

      Tivoli software & DB2 come with bookshelves of documentation.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
  43. Read about Bitkeeper... by Alan+Cox · · Score: 2

    Larry McVoy has some fascinating and well thought out arguments about cases where pure open source does not work.

    1. Re:Read about Bitkeeper... by Tet · · Score: 2
      None of the papers listed on his homepage seemed to fit the bill; where are the others?


      Try here.

      --
      "The invisible and the non-existent look very much alike." -- Delos B. McKown
  44. reasons: GPL, patent infringements, etc. by beetleske · · Score: 3, Insightful

    Someone touched on this a bit earlier, but depends on if you mean using open source software or developing it, or developing using pieces of open source.

    If you work for a commercial software company, who may not want to make their source open (because they have some proprietary algorithms or whatever - the reasons do not matter for my point), then you simply won't be able to use GPL'ed software. If you have a closed source app, or any software product that doesn't use the GPL, then you can't put GPL code into your app (without making your app GPL essentially). So, my point here is, you will have to beware of the licenses and how they impact your business and your code/application.

    Second is a big one: patent infringement. There is a ton of open source software out there that comes with various licenses and such that say "no warranty", or more specifically "AS IS". What this means is that if you use this code (we'll call it "Code A") in your own code, yet Code A infringes on some patent, you can be held responsible for that patent infringement. Through legal wrangling, if the company who released Code A is reputable and well known, you may have recourse and be able to show that they should have known, etc, etc., but not always, and it may be a tough fight.

    There are many benefits, but these couple things can be extremely serious issues to content with depending on your use of open source.

    1. Re:reasons: GPL, patent infringements, etc. by nels_tomlinson · · Score: 2

      Here's what the man said:

      10) Why do you use Microsoft Windows
      by Anonymous Coward

      If you are so anti-corporation, and so anti-Microsoft, to the point of publically criticizing them and their practices, why does the Consumer Project on Technology, and specifically you, Mr. Love, choose to use Microsoft Windows on your office and home machines?

      Jamie Love:

      Well, our office uses just about everything. We have Windows boxes, Linux boxes, Macs and Suns. For a while I moved the CPT unit entirely to Linux, to have a Microsoft free environment to see how that would work. We did this for more than a year for everything. Recently I switched some machines back, and now I use an IBM lap top with Windows as my main machine. I decided to switch back for several reasons. First, I had lost touch with what Microsoft was up too, and I needed to know that. Second, I wanted to use a large number of new devices that I couldn't get to work on my Linux box. Third, I was having trouble sharing my Linux documents with colleagues using MS Office, due to the typical Microsoft anticompetitive practices. And I was pretty unhappy with the progress in the various GPL office productivity tools, with the exception of the GNOME spreadsheet program, which was pretty good. I didn't see much work by AOL in improving the Linux version of Netscape, and wasn't happy when Microsoft invested in Corel and they seemed to be dumping the Linux apps. Recently I went back and tried a few current Linux distributions, and am deciding what to do on that front right now, wondering why Sun can't make Star Office an easier install. I've used lots of different computers over time. My first one didn't have a monitor, only a printer, and my first personal computer was a Commodore 64, which I used to dial into an IBM mainframe. I like computers and computing, and I like Linux a lot, but I am not that happy with the current state of client applications, and a bit frustrated tying to use various PDAs, scanners, cameras, printers, etc, with my Linux box.


      This seems like a combination of legitimate curiosity (what's MS up to?) and legitimate frustration with little snags. He's tried Linux, likes it, and hasn't given up on it. This doesn't sound like much of an argument against open source or Libre software in general; just one guy isn't quite ready to trash his last Windows cd yet.

  45. no open source games by karb · · Score: 2
    No, seriously.

    There are open source games. But if you go to gamespy, games domain (etc.) and read about the newest, hottest games out there, none of them are open source.

    Why not? Probably because it isn't profitable. Presumably you could run a MMOG (Massively Multiplayer Online Game, for the uninitiated) with open source clients profitably, but since nobody has done it yet, it probably isn't that great of an idea (it would facilitate reverse-engineering to create alternate servers, for one).

    My point is that software markets exist where open-source has yet to find a profitable business model. And if you're in one of those, you can't write (or in some cases, use) open source software.

    --

    Jack Valenti and the MPAA are to technology as the Boston strangler is to the woman home alone

  46. It varies, as you would expect. . . by werdna · · Score: 4, Insightful

    Much depends upon the specific open source software, the specific commercial alternatives and whether the enterprise intends merely to use or develop new software therefrom.

    Key issues are support (legal and technical), and risk management. Many corporate General Counsels are deeply concerned about issues such as warranty and intellectual property indemnification, areas for which open source offers zero, nada bupkis, and for which varying improvements can be found in the proprietary sector. Technical support is well-covered in other responses.

    Legal support in the form of support agreements and/or decent warranties have meaning to corporate lawyers and businessmen, particularly when coming from a decent enterprise. They are not always available, and in some cases expressly not available, but AT LEAST, these warranties are (even for Microsoft) much better than the NO WARRANTY, "AS-IS" warranty given by most open source licenses.

    Indemnification *IS* a big issue, make no mistake -- and an indemnification coming from a large corporate enterprise is tantamount to an insurance policy against infringement; as compared to one coming from a small entity (worth less than nothing) or an individual, as compared to one offering no rep, warranty or indemnification against infringement at all.

    This is not to say that these arguments are unanswerable in every case. The devil is in the details, and you need to compare specific products before you can balance and weigh the issues. But the questions ALWAYS need to be weighed.

    Finally, there is a meaningful legal cost involved with open source compliance. Specific licenses need to be weighed depending how the software is used, and complied with in full. This means that procedures need to be followed, opinions need to be written and so forth, which in some cases (particularly in the development or modifications arena) can be pricey overhead that may outweigh the costs and benefits gained by differences in price. Of course, to do so, I would compare costs of an open source compliance policy against the price of a commercial source code license, but still, I have seen corporate folks decide to go commercial on bean-counting alone.

    1. Re:It varies, as you would expect. . . by werdna · · Score: 2

      I'm afraid I really don't understand what viewpoint you're coming from. Are you talking about for a company that's developing software, or just using it? You keep talking about indemnification, but I don't see what you mean by that.

      Look at any software license (other than the free kind) to see what I mean. I am talking about the provision where the licensor agrees to defend and indemnify the licensee against third party claims. In most modern licenses, such indemnification is usually limited to intellectual property claims.

      Of course, the other side is that a large company stands a much better chance against you in court, regardless of what documents you have, than a small company or an individual.

      Not at all -- we are talking about the LARGE company indemnifying the licensee about claims from third parties, regardless of who is the plaintiff.


      And if you're not developing software, then with open source software there are zero, nada bupkis, limitations on what you can do with it. . . . so if all you do is use the software, there is NO way you can get into legal trouble.


      Not. Mere use of patented, copyrighted or trade secreted software can get you into lots of trouble. That's why indemnification is a really, really good idea for risk management.

  47. Re:Opposing View by Anonymous Coward · · Score: 2, Funny

    Yes, this is true.

    People will have more money left to alcohol and other drugs. This can be a big burden for the society.

  48. how about Apple? by anti-drew · · Score: 2, Informative

    Apple is an interesting example of a company which has an open-source foundation (Darwin) but is keeping certain parts of its MacOSX code closed-source (the higher level stuff, including the window server and GUI apps).

    I may get flamed for this, but I think Apple gains clear and obvious benefit by keeping certain parts of its code to itself. Things like the unprecedented capabilities of the PDF-based windowserver, the ease-of-use of apps like iTunes and iDVD for CD and DVD burning, the integration of digital photography and DV editing ... right now, nobody else has features like these that are integrated so tightly together.

    Windows XP clearly wants to get in on the action, and has gotten close to some of the smaller stuff like digital photography, but overall, from someone who's really used both, it really isn't even close.

    Since nobody else has the technology, you can only get these features (and the killer apps being derived from them) on a Mac, so therefore to get them, you need to buy Mac hardware and get the bundled software. And that's where the money comes from.

    In instances like these, it's not only smart of Apple to go closed-source to protect its unique technological advances, in many respects it could be downright foolish for them as the "underdog" (successfully turning a profit while competing with Microsoft and Dell/Compaq/etc, no less) to release their source code while they have a technically unrivaled product that is making good money.

    I know that this argument can go both ways, and it could be argued that the higher levels of OSX need to be open-sourced as well ... but I also think that as the years go by more and more of the system including these apps may in fact be made open-source by Apple, once it makes business sense to do so. But right now, at this point in time, it would seem a bit foolish to me if they gave away all that source code for free - like "giving away the family jewels" to borrow the old phrase.

    So that's one possible argument against a very specific application of OSS.

  49. Freedom! by IGnatius+T+Foobar · · Score: 4, Funny

    Well, if you think about it, Richard Stallman is always talking about freedom, and talking about talking about freedom... presumably this means that you have the freedom to telephone Richard Stallman in the middle of the night and ask him to give you free tech support for Emacs. I don't think he has any choice other than to provide it for you.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
    1. Re:Freedom! by iabervon · · Score: 2

      Nope, he's got the freedom to hang up the phone on you. But he can't stop you from calling...

  50. Brett Glass by PD · · Score: 3, Interesting

    He's outspoken against open source, but that's because he doesn't truly understand it. Many have tried to explain it to him, but he doesn't quite get it. If you do a google search on his name, you'll find reams of stuff.

    Oh, and try not to laugh too hard at his hair. The man looks like he was a member of Abba.

    1. Re:Brett Glass by vrmlguy · · Score: 2
      OK, I did a google search for his name and I don't see anything similar to what you describe:
      Carl M. Nasal II <carl@nasal.org>
      CEO/Owner of ZZWeb <http://www.zzweb.net>
      The home page for ZZWeb says:
      ZZWeb proudly supports and uses the following software.
      • Apache
      • PHP3
      • MySQL
      • VIM
      • Linux
      That doesn't sound like someone who is "outspoken against open source" nor who "doesn't truly understand it".
      --
      Nothing for 6-digit uids?
    2. Re:Brett Glass by PD · · Score: 2

      I'm not sure why you did a search on "Carl Nasal" but that's the WRONG NAME.

      The dude's name is Brett Glass. Search on that.

    3. Re:Brett Glass by PD · · Score: 2

      Brett opposes a very specific type of open source: the GNU Public License.

      As someone else pointed out, he likes BSD a lot.

      AND, his hair still is very funny looking. That much we are not confused about.

  51. OT What's a moderator to do... by re-geeked · · Score: 5, Funny

    My god, this whole article is like some kind of special troll trap! Maybe Slashdot is going to delete the accounts of anyone modded up on the thread... (are you listening, Taco?)

    What do I do with all this crap? Do I start posting reasoned replies? That would be troll-feeding, and might take hours. Do I mod them all to hell? Not really fair, since they asked for anti-OSS, but they're all so, so... WRONG!

    It's like having my eyelids forced open to watch the XP launch or something!

    Aaaaaugghh!

    Quick, click on the Science section! Ah, that's better...

    --
    "You can't get something for nothing." - my grandfather, on the stock market and Reaganomics.
  52. FUD by RelliK · · Score: 2, Insightful
    1.There's no support built into the product. Yes, you can hire people to support it for you, but it's a seperate cost.

    Last time I checked you had to pay for support of proprietary software too. True, sometimes you get a free phone number that you can call when it's not busy, but's that's not an enterprise level support.

    2.Similarly, There is no warrantee of any kind. If it breaks, you have no one to complain to: "you get what you pay for."

    This is the most blatant piece of FUD that Microsoft trolls keep spouting. Ever read Microsoft EULA? (or a EULA for any other proprietary software for that matter). It reads, in part, something along the lines of: "To the maximum extent permitted by the applicable law, Microsoft hereby disclaims all liability". You have no warranty, no matter what software you use. About 2 years ago there was a case where some proprietary software caused millions of dollars worth of damage to some manufacturing company. The vendor admitted to producing buggy software but refused to pay based on EULA. The court agreed. (Search slashdot archives, ithe story is probably still there).

    3.The programmers may suddenly decide they have no vested interest in continuing the project, or development may slow to a crawl (eg, mozilla), and there's nothing you can do about it.

    False. The one key advantage you have with open source is that *anyone* can continue the project, including yourself. The original programmer cannot prevent anyone from developing the project. On the other hand, with proprietary software, you have no such recourse. If the company suddenly decides it is no longer interested in the product, it can drop it and you can do absolutely nothing about it. Neither you nor anyone else can continue the project. You are solely at the mercy of the vendor. This is actually one of the key arguments *for* open source.

    --
    ___
    If you think big enough, you'll never have to do it.
    1. Re:FUD by Maryck · · Score: 3, Interesting
      Last time I checked you had to pay for support of proprietary software too. True, sometimes you get a free phone number that you can call when it's not busy, but's that's not an enterprise level support.

      I think the point that is being made is that a small company is not necessarily in a position to hire additional employees or retask existing employees to fix or enhance an open source project. Not all costs are monetary. Things like time, resources, etc can often exceed the percieved monetary savings.

      This is the most blatant piece of FUD that Microsoft trolls keep spouting. Ever read Microsoft EULA? (or a EULA for any other proprietary software for that matter). It reads, in part, something along the lines of: "To the maximum extent permitted by the applicable law, Microsoft hereby disclaims all liability".


      You are right in that there is no legal guarantee of a warantee, but there is often a defacto warantee that stems from that fact that proprietary vendors want to make money, and if one of their customers starts complaining about bugs publically, then there is the potential to lose money. Consequently it is in their best interest to address the problem. Of course this doesn't always work since once a software company reaches a certain size, it can ignore the requests of smaller customers since shear momentum may carry its profits along.

      longer interested in the product, it can drop it and you can do absolutely nothing about it. Neither you nor anyone else can continue the project. You are solely at the mercy of the vendor. This is actually one of the key arguments *for* open source.

      In the long run, this is why open source is better, but in the short term, there is not much you can do if the open source project you were counting on disappears. Of course, you are even more screwed if a proprietary company drops a product.

    2. Re:FUD by rkent · · Score: 2, Insightful

      [Agonized moan]... I knew someone would call it "FUD" if I put forth any arguments against open source, even if that's what the article was trolling-I-mean-asking for. I am not trying to spread fear, uncertainty, or doubt. I guess I should've said right out front that I've dumped MS (and most other proprietary software) in favor of Linux and would've go back.

      But anyway, on to your points:

      Regarding the warrantee issue. You and many other respondants are correct that proprietary software often has as little warrantee as legally possible. I regard this as a huge failure of our judicial system. Such "no liability" warrantees are disgusting and should not be allowed to stand. BUT, I thought there was an "implied warrantee of merchantability" on all things sold in the US, which might have a dim hope of ever being applied to software. Whereas, with Open Source, it's not a product, it's like "here's some code I wrote that I'll share with you," so there's not even room for that conceptually. I guess it is of little practical consequence. Like I said, I use linux, and don't lose sleep over the warrantee.

      The discontinuance issue: you can bet that if a proprietary product is profitable, SOMEONE will maintain it and keep making it available. Of course, if you're one of the few stuck using an unprofitable product, and it's discontinued, you are indeed royally screwed. But my point was, it's not much better if you're using an open source solution that goes out of vogue: yes, you can hire a bunch of developers to continue it for you, but the cost of that, both financially and in terms of time and energy, can be way WAY prohibitive.

      That would be my central argument against using open source in a business context, were I a businessman persuaded to argue that way: yes, you CAN continue a discontinued product for yourself, but do you really WANT to? Use open source, and it's a very real possibility.

    3. Re:FUD by mpe · · Score: 2

      I think the point that is being made is that a small company is not necessarily in a position to hire additional employees or retask existing employees to fix or enhance an open source project.

      Can they afford to pay for software licences, pay for support (which costs money in wasted staff time, even if the supplier has a free to call telephone number and makes no direct charges.)

  53. The thing that always bugged me... by Nindalf · · Score: 2

    ...was the obvious: who's paying for this?

    It always seemed irresponsible to me to go around insisting that software be handed out in source form, freely reusable and redistributable by anyone, without regard for whether there was some expectation that the software would get paid for. Of course, I'm talking about fanatical promoters like RMS, not people who just put their own effort in for their own reasons without saying that others are immoral for doing otherwise.

    But then, I have a bad habit of thinking that things change overnight. I suppose it's a reasonable assumption that some form of compensation would be worked out before all programmers ended up sleeping in dumpsters, and it was probably a better idea to get things rolling on principle right away than to demand that all the specifics get worked out in advance.

    Anyhow, there's a bit of critique in the essay linked below (along with my 2 bits on how to get it all paid for).

  54. Argument: Free ($$) software stops the little guy by IvyMike · · Score: 2

    This is an argument I've seen against open source software; it is not my own opinion. (I expect to be moderated down anyway). It's a little rough, so work with me here.

    Open source software prevents little companies from breaking into the market, and thus hurts competition overall. I'm going to use an imagined example of a person who's got a few good ideas for a compiler. They're not enough to revolutionize compilers altogether, but they are a step forward in certain key areas. He would like to take those ideas and form a company that sells compilers, to fund further research into his ideas.

    It's a difficult business to break into, and even if his compiler has improvements that would entice a few people to buy, those people alone aren't enough to fund a company. He could, however, get more people to buy the compiler by undercutting the big guys on price. He could build a bigger customer base that way; some customers are buying because they need his revolutionary compiler, some are buying because it's cheap, but in the end, it's enough to keep him in business. As his customer base builds, he puts the money back into his product, and eventually he really is competing with the big guys.

    Unfortunately for our hero, he can't undercut everyone on price when his product is new, because gcc is absolutely free. There's no way he can enter the market now; this hypothetical product may even be better than gcc in key ways, but it's not good enough to encourage people to switch. He may find a few customers, but not enough to encourage him to sell a product.

    This example is a bit contrived, but can you come up with a scenaro where a new company today breaks into the C compiler market? I really can't. There's a potential segment of the market (adequate and cheap compilers) that is not attractive to enter, because an adequate and cheap compiler can't compete with gcc.

  55. Check out Craig Mundie at M$ by dcavanaugh · · Score: 2

    He's a VP at M$, who is opposed to open source. Check out the article at http://www.microsoft.com/presspass/exec/craig/05-0 3sharedsource.asp for his arguments against open source. If you want good arguments against open source, you make have to look elsewhere.

    I am a user of both open & closed source products. As I see it, the only downside to open source is that you have to be prepared to fix bugs yourself if you develop a dependency on a product is not actively maintained.

    There is also the issue of "hand-holding" support from a vendor's 1-800 line that you certainly don't get with open source. This is no longer such a big deal with most products, since the solution to your problem is probably on somebody's website, and it's tough to get a knowledgable person on the phone when you call for support. For the most part, you will be dealing with a clerk who is reading from the same FAQ that you can get online.

    The concept of being "orphaned" applies to closed source products as much as it does open source. This happens when the vendor goes out of business. Sometimes the vendor sells the product to a competitor who simply forces the users to convert to the competitor's product. Whever a software product is sold from Company X to Company Y, you can assume that support and future development will be thoroughly slashed. Anyone who as been in the IT business for a few years has interesting stories to tell about customers being abandoned by software vendors.

  56. Support is a barrier by pmc · · Score: 2

    Support is the main problem, but not only for the obvious reason. Take, for example, StarOffice. We looked at the pros and cons of switching to this and it fell at the first hurdle, which is almost the first question you ask when thinking about bringing a product in: "Who is going to support it?"

    Putting StarOffice into Jobsearch engines produce zero hits. Nobody wants to hire people with StarOffice skills. Equally, no one wants to learn StarOffice skills as nobody is hiring. Nice idea but dead at step one. Exactly the same with Bynari - no market in these skills either.

    I know it's a vicious circle but it's one that I cannot, as a solutions provider to my company, break.

    Another argument is training. Every new person that walks through the door at my company has MS Office amd MS Windows skills. Time to get the up and running is about 1 hr to teach them the company specific apps. If we used Linux/StarOffice training time is couple of days to get them to a sensible level. Time is money, and if you are learning how to use a wordprocessor you are not bringing home the bacon.

    So vicious circle number two.

    Everytime an alternative is looked at it comes up against these two problems.

  57. Open Source and Ralph Nader... by ScottBrady · · Score: 2, Informative


    The following article talks about the supposed disadvantages of open source and makes an odd link between OS and Ralph Nader--as if it were some conspiracy. This is the most in-depth anti-OS piece I've ready. It's also quite amusing.

    --

    --
    Scott Brady

  58. I try and fail by 4of12 · · Score: 2

    to come up with reasons not to use Open Source software.

    In the past, the argument was frequently made that OSS was inferior to available closed source software. In a lot of cases, that was true. Now, it is not true as much. And, even if there is a higher quality closed source alternative, you'll end up paying a lot more money for it, detracting from that advantage over OSS.

    As a business user, it could be argued that using open source software gives you no advantage over your competition, who also has access to the source code. But, it would be difficult for you to buy closed source software that your competitor could not buy. Unless you happen to have a lot more money than your competitor. In that case, perhaps you can obtain an advantage buying expensive software they cannot afford. Assuming, that is, that the software is worth the money to you for your purposes.

    No, really the only arguments against open source software will come from software producers and sellers, not from the users.

    Users stand to gain from OSS at every opportunity in decreased costs, lower risk of lock-ins and upgrade treadmills, obsolescence, etc.

    OSS puts software producers in a fix. They have to produce something substantially better than the OSS to justify the price. They have to create substantial, real value in their products, and the bar that defines that value keeps getting raised with time. It's a difficult endeavor that takes a more time, money and talent. No wonder various software producers are against OSS; particularly those whose software products are not based on providing real value as in locking in their customers to provide the company with future revenue streams.

    So, OSS really is unAmerican, because America currently hosts many software producers that benefit from the world's dependency on closed source software.

    I don't know about you, but this American thinks that we should be above such tactics which artificially inflate the costs of software to the world at large. That world could really stand to benefit from the use of software to improve their productivity and standard of living.

    --
    "Provided by the management for your protection."
  59. Re:No revenue by johnnyb · · Score: 2

    This is entirely untrue. Enterprise rollouts of software almost always require a support contract, no matter how good the code is to begin with. In addition, customizations can be contracted as well. For example, RMS made money for years selling improvements to emacs. The improvements were open-source, but a company paid for them because the company wanted them. They paid the original developer to do it so that

    a) it would be rolled back into the main distribution (this saves the company maintenance costs)

    and

    b) they know that the original developer has the best knowledge of the source code.

  60. Re:It's simple by Chundra · · Score: 2

    ...IIS is a lot more powerful in what its capabilities are.

    As was so wonderfully illustrated with the recent worms.

    ...ponder...

    There's a tremendous amount of potential.

  61. Re:Tell that to McCarthy by eries · · Score: 2

    Excuse me, Senator, but I would prefer "Open Source/Free Software GNU/Party"

    And no, I have not.

  62. Better viewpoint by einhverfr · · Score: 5, Insightful

    Open Source is not a problem, unless you are running a business off it. You want to run the business off supported commercial (not necessarily proprietary) software. This means, you PAY for it. Paying may mean spending the $30 on a RH 7.2 boxed set or $1000 on Windows 2k Server. The thing is you can moan all you want but the difference between the licensing costs for AIX or Solaris is much higher than the licensing costs for Windows 2000. This difference is far higher than the difference between Win 2k and Linux. That is why proprietary UNIX is losing market share (picked up by Linux and Windows 2k). Although BSD is also losing market share, it is doing so more slowly than Solaris, et. al. and I think that it will recover (BSD losses appear to be due to fewer new machines being bought, Solaris, AIX, etc. seem to be due in part to active conversion in certain market sectors BSD is FAR more stable than Linux, though, and will probably retain at least niche markets).

    My point is that your business software has to be supportable as well as inexpensive. If you can get support from a vendor, then OSS is great. Otherwise it is dangerous at best. And what if your vendor goes out of business-- you may be better off than if it was completely proprietary, but it may be more likely to happen if you choose a product form a company like Eazel than if you choose a Microsoft product. Can you survive? Yes. Assuming you can support the software yourself. IMO, this is the main reason for BSD's loss of market share to Linux recently is the difficulty in finding people qualified to support it and/or good vendor support (though anyone who knows Linux well should be able to transition to BSD will minimal study-- just most people don't know that-- though the boxed set of BSD has an Awesome manual).

    Business questions:
    1: Is it reliable enough?
    2: Is it vendor supported?
    3: Will my vendor go out of business and leave me without support?

    --

    LedgerSMB: Open source Accounting/ERP
    1. Re:Better viewpoint by wfrp01 · · Score: 2

      If you can get support from a vendor, then OSS is great. Otherwise it is dangerous at best.

      You forgot to mention another alternative. You hire an IT manager who's not a total putz, who doesn't need bow to the altar of the almighty Vendor in order to do his/her job.

      You can pay the vendor, or you can pay in-house staff. Vendor's run $100/hour and up, and have a vested interest in selling you on proprietary solutions that only they have the expertise to support. Your own in house people cost money too, but if they have any loyalty to your organization whatsoever, they'll steer you clear of dead-end solutions and hype. You do have to work on maintaining their loyalty, of course.

      Maybe if your organization is minuscule, you are technologically illiterate, and you don't have the resources for IT staff, you may require proprietary solutions. Although in this day and age, I'd have to question of the wisdom of going into business without having a clue how to put together your technical infrastructure.

      --

      --Lawrence Lessig for Congress!
    2. Re:Better viewpoint by wfrp01 · · Score: 2

      I had my blinders on, and I am going to backpedal. Ahem. Some people really truly do need support from a vendor. Individuals, mostly. My mom. She tries to milk me sometimes, but that gets tiresome. Who wants to be the neighborhood tech support guy answering newbie questions all the time. Yuck.

      So, yes, some people need vendor support. My point is that I think many businesses hire consultants and pay vendors because (1) the airline magazine told them to, or maybe (2) it's more politically expedient than picking amongst competing internal interests. I still, however, don't think that it is good business practice to lean heavily on consultants or vendors.

      --

      --Lawrence Lessig for Congress!
    3. Re:Better viewpoint by Skapare · · Score: 2

      Anyone having trouble finding people who can support BSD just aren't looking hard enough or in the right places, especially in this economic downturn with all the layoffs. And there are businesses out there willing to support it, even though the numbers won't be as many as Linux.

      Part of the problem is that too many customer businesses want the support on a one price for all basis. And that is probably where open source will be weakest, because it's just not economically viable to do it that way unless you are supporting a proprietary closed source program so you can keep the total bundle price high.

      --
      now we need to go OSS in diesel cars
    4. Re:Better viewpoint by einhverfr · · Score: 2

      With IBM's help it might.

      The run the Linux VMs in a mid range server...

      --

      LedgerSMB: Open source Accounting/ERP
  63. This is what Communism is _supposed_ to be by PM4RK5 · · Score: 2, Insightful

    If you have ever examined the Communist manifesto, this is exactly what Communism is supposed to be. No, it doesn't work on a governmental level, due to corruption and sheer size. But this is where it excels: The program is freely available to everybody - as in everybody contributes his or her skills to better the community, and the authors/coders' skills happen to be that of writing programs. Another added benifit is that everybody can learn from Open Source, hence bettering future programs, as they can learn from all the programs and implement the best elements of them all.

    So I leave you with this: Wouldn't calling Open Source Software "Creeping Marxism" be a compliment, as that concept is exactly what the Open Source movement is supposed to acheive? It is a harmless way for the community to benefit itself through sharing. Just some food for thought.

  64. Lack of leadership and direction by Erik+Hensema · · Score: 2

    One of the biggest advantages and disadvantages is the lack of leadership and direction in Open Source.

    I'm not going to tell here what the advantages of lack of leadership are. I'm sure everybody here already knows. And besides: that's not the question ;-)

    Lack of direction means lack of uniformity. Which means the system is harder to learn. Nobody in Open Source is forced to use somebody other's wheel, so the invent their own. This creates inconsistent interfaces, config files, file locations, distribution channels, licenses, etc, etc.

    Now, for us hardcore Linux hackers that's no problem. I do know about sendmail.cf, named.conf, smb.conf, fstab, lilo.conf and all those nice and inconsistent file formats. But in my experience they tend to annoy beginners. Same story goes for Gnome/KDE/X-interface-of-the-week.

    And there's next to nothing you can do about this problem.

    --

    This is your sig. There are thousands more, but this one is yours.

  65. Programmer-driven, not market-driven by Anonymous Coward · · Score: 2, Insightful
    One big criticism of open source, and one I haven't seen mentioned (let alone refuted) often: it's programmer-driven, not market-driven. There has never been a major push for stuff that people who are not programmers can use, and even when this pressure exists it meets backlash from people who don't want the unwashed masses in their precious computers. Look in any discussion of word processors for Linux, for example, and you won't need to spend much time finding someone who thinks troff (or HTML, or even ASCII) is Good Enough For Him, so we don't really need MS Office compatibility. Anti-GNOME and anti-KDE sentiment rises every time someone suggests some people might not want to learn bash.

    This means that non-coders (read: the 99% of humanity who are not programmers and have better things to do with their time) are second class citizens for the open source community. Not only do they not contribute to the code base, but their suggestions are met with a scornful "write it yourself if you want it". (This attitude is common on Mozilla's development lists, where you can almost always count on at least one "if you want X submit a patch, otherwise shut up" for any feature suggestion X.)

    Down this road lies software written by and for hackers and everyone else can either shut up or get in the car. If you don't know C, you're worthless, and if you don't even want to try to learn C, you're worse than worthless. Besides, the common folk suggest really boring stuff that just shows they're stupid lusers. Our time is better spent on stuff we find fascinating. (For an example of "lusers say such stupid things" consider the recent KOffice usability review which found some users are confused by the case-sensitivity of formulas in KCalc. The response was not "Well, it'd be a mere few minutes of work to make KCalc formulas case-insensitive, so we'll do it", but "Don't blame KCalc that these idiots are too stupid to enter cell names in uppercase. If they care that much they can write their own patch.")

    Imagine doctors telling you that if you don't know how to take out your own appendix, they're certainly not about to do it for you. Besides, the time they spend on your appendectomy could be so much better spent working on a new scalpel technique for an obscure procedure that's almost never performed in the real world. That is the image many open source proponents offer to the world: if you already know how to do what you want, we'll consider doing it, but what you want us to do is boring, so we won't anyway. And anyway you can do it yourself, so don't be a lazy luser.

    This is an attitude that closed source could never get away with, by definition. Since the customer cannot offer code, all they can offer is money and feedback and they will be more than happy to stop offering both if they aren't listened to (or catered to, if you prefer). Microsoft has obtained its market position mostly by giving people what they say they want. (Feel free to insert a snotty "and never giving them what they need" if you'd like. The argument stands nonetheless.) Non-programmers are elevated from second class citizens to kingmakers. They are the ones who decide what software lives and what dies, based not on whether or not it is fun to code feature X but whether or not they want/need feature X. And this infuriates some hackers.

    Not doing something because it's boring isn't a great way to run a hospital, and it's not a great way to run a programming philosophy that is supposed to bring freedom to everyone, either.

  66. Developers everywhere... by dasmegabyte · · Score: 2

    Developers all over -- the sort that don't have web pages because they're too busy debugging -- oppose open source. I'm one of them, to a degree, and our entire staff here is much more fanatical than I.

    It has far less to do with moral issues or "what OS is better" -- many of these guys work on or with open source code fairly often. I run Cobalt Linux on my development webserver because that's what it came with and the logisitics of installing Sco or BSD over an rlogin is frightening. But I'm uneasy about it.

    Why? Because in many ways it threatens our jobs! The problem with true open source programming when you're a lifetime developer for a large solution provider is that it suddenly becomes less feasible to develop custom solutions than to pay exorbitant licenses. A lot of the applications I've developed have been very similar to tasks you could probably perform in Access or Excel -- were it not for the cost of deployment of these packages. These apps were written from the ground up, they are very specialized niche pieces which are perfectly matched to what our workers have to do. Now, consider what would happens when an open office solution comes along and does something similar to what Access does. Suddenly, you don't need a programmer to build your application, all you need is a scripter. A scripter is much cheaper, and I get my walking papers.

    Now a lot of you might chime in about how I'm technically doing too much work, or how I can transition to a "support" role (find a supporter who makes six digits and you'll have found a man with a silver tongue) or how the elimination of senior programmers is in someway good for the company. But the solutions I provide are easy to support because they only operate in one way, they're easier to learn for our customers and the code is well known by everybody here because we developed them part and parcel. The initial cost of open source seems low, but the support cost of pouring over lines of code written by god knows who using god knows what style to find some bug that may or may not be known and then fixing and releasing the fix legally under the license of the code is much higher -- rather than employ one programmer for a few hours to fix a bug he knows about, you're faced with either hiring a consultant at exorbitant rates to fix the bug or a scripter for a couple days to research, fix and release the patch.

    I like getting free software, but promoting open source is something that is very delicate in our industry. It's harder and more expensive to support, extend (with exceptions, apache is much easier to modify than IIS, but in my experience that's very rare among open source projects) and deploy than homebrewed software, and often has no associated costs to use yet it purports to be "free as in speech not as in beer." It's really hard to get people to pay for steak when you're giving them hamburgers for free!

    --
    Hey freaks: now you're ju
  67. Problems with open source by BoffoTMC · · Score: 2, Insightful
    Let me preface this by saying I'm not a computer programmer or IT person, I'm a finance guy. As such, I think I have a different prospective on this issue.

    Open source software is great if you're a programmer. You can look at the code, understand what's going wrong, fix it, etc. But non-programmers don't care about that.

    What I want in software is ease of use. If I'm installing some normal, closed source software, it's incredibly easy. I stick the CD in the drive, and a screen pops up asking if I want to install it. I click yes, then I click Next a few times, and it's installed. I open up the software, and it's easy to use. Nearly everything I want to do is intuitive. Anything that isn't is clearly explained in the help file. No problems, no fuss.

    Now contrast this with open source. I've only installed an open source piece of software once, but it was a nightmare. I went to the site on Sourceforge, and saw dozens of different versions. I didn't know which one I wanted, but assumed the most recent one would be best. So I downloaded it. But I couldn't install it yet, as I needed to make sure I had the right version of a Java compiler. So I opened up a command prompt and typed in what the instructions had told me to type. Nothing happened. Eventually I realized that I didn't have Java at all. So then I had to download that.

    I finally succeeded in compiling the code, and opened the program, only to discover that I couldn't use it at all. None of the menu commands did anything, the buttons didn't work, and the software was completely useless to me. I checked the help menu, only to discover that rather than having explanations of how the program worked, it only gave a link to the raw code. I paused to curse my open source advocating friend who had reccomended the software. Then I was complaining about it to another friend who used it, and he told me that he hadn't had any of the same problems I did. I realized after this that I had a bad version of the software. So I downloaded a different one, which worked, although it still involved quite a bit of finessing and difficulty in figuring out how to do what I wanted to do.

    Now, I admit that I'm basing my judgement of Open Source on just one experience, but my experience matches what most non-techy people assume OS is like.

    Ask yourself a question. How many non-techy people do you know that use Linux? I have lots of techy friends who use it and love it. But I do not know, nor have I ever heard of, a non-tech type person that uses Linux or even has the slightest interest in using Linux. This is not because they are ignorant. It's because ease of use is important, and Microsoft has invested a lot of time, effort, and money in making windows easy to use. I, like most non-techies, am willing to live with having to reboot my computer every couple of weeks because something crashed, rather than dealing with all the complications of Linux.

    Another issue is name brand recognition. A lot of you may scoff at this, but it does have a real value. I know that for the things I do in my job, MS Word, PowerPoint, and Excel will work perfectly. If someone's willing to pay me $50K a year, they're going to be willing to spend $300 on MS Office so that I can do my job effectively. I'm sure that there exist open source programs that do everything these programs do. But I don't know what they are. I wouldn't know where to look for them. I wouldn't know what different software packages do. I wouldn't know which distros to trust. I wouldn't know what patches to take. This is all things I could find out, but any time I spend researching the issue is time I'm not spending working. It's much better to just go with what I know. It doesn't matter how nifty a program is; it's completely useless if the people who need it don't know it exists.

    Finally, there's an economic critique of OS. It's a basic fact of economics that market failures arise whenever someone either doesn't bear all the costs of their actions, or doesn't reap all the benefits. The same principle that makes companies pollute too much because they don't have to pay for the damage the pollution causes will make programmers produce too little when they their code can be copied freely. It's a basic problem of externalities and free-riders.

    There are areas where programmers will code for fun, that this won't be a problem. But what about other areas? Oh sure, you might argue that someone who needs the software would hire a programmer to create it, but this only works if there is a single individual willing to pay the entire cost of development.

    I'd be willing to pay $150 for an accounting package. There exist closed source companies that are willing to spend millions to develop such a package, becuase they know there are tens of thousands of people like me. These companies hire dozens of programmers to write the code, QA monkeys to test it, tech-writers to explain it, marketers to get it out there, and market researchers to figure out what people actually want. This is simply not an effort I could replicate by paying a contract programmer $150. So I go with the closed source solution.

  68. Rebel Code by Marcus+Brody · · Score: 2
    I recently enjoyed the book by Glyn Moody: "Rebel Code - linux and the open source revolution".

    Mostly, it concerns the histrory of linux and the other open source software that makes it so great - sendmail, apache, Xfree86, etc.

    Most of the book is (obviously) pro-OSS. However, if your in a hurry (if your anything like me in college, I get the feeling this essay has to be in tommorow ;-) copy & paste those slashdot replies in QUICK) the final chapter gives a nice balanced perspective on the pro's and con's of Open Source - addressing issues such as forking, propreitery extensions of existing standards, commercial pressures, GPL violations, etc, etc.

    May Help

  69. Where we use Linux, and where we don't by Mannerism · · Score: 2, Interesting

    FWIW, I'm working on a big ERP implementation. I'm the technical team lead and I worked on the technical architecture at the start of the project two years ago. Linux could conceivably have been a candidate for our database servers, but we didn't short list it (we wound up using Solaris on Sparc). Why?

    1) Scalability: Our production servers started life with 8 CPUs and 8GB and were designed to grow from there. Our development servers were smaller, but switching architectures between development and production environments wasn't considered a wise move.

    2) Hardware Reliability/Availability: We were not convinced that even high-end Intel boxes could measure up in this area.

    3) In-House Expertise: Our sysadmins had extensive experience and certification with Solaris.

    4) Vendor Support and Experience: Sun has been doing Solaris on Sparc, and Oracle has been doing Oracle on Solaris on Sparc, alot longer than anybody's been doing Linux on anything. That counts.

    5) We didn't need to muck about with the guts of the operating system :)

    Short answer: not enough RAS, too much risk. I see this changing thanks to IBM.

    We did find a home for Linux on our developers' sandboxes, testing out the latest and greatest. One of our custom utilities runs on Tomcat.

  70. Re:No revenue by johnnyb · · Score: 2

    Yes, but I don't see that happening on a large scale.

    **********

    It doesn't need to. Free software keeps people from needlessly re-inventing the wheel. They have access to everyone's code, so more time can be spent on doing new things rather than re-doing what other companies have done. This means that there will be fewer programmers, but I think that's good. Programming is a side task - it is only there to support the primary task. That means, the fewer people who are needed to do it, the better it is. So, it doesn't need to keep every current programmer employed, it just needs to continually spit out as much software as people need.

    *************

    But the average end-user doesn't care about enterprise software

    *************

    The end-user was not the case that the previous post was making, either. The previous poster was talking about enterprise software, where looking through manuals and code takes too much time. The end-user does not need to be able to just pick up the phone and have someone there. They can talk to others. They can read the manual. Or they can buy the boxed product.

  71. Some basics by catseye_95051 · · Score: 2

    Please no flames back. He asked the question.

    Writing OpenSource:
    You don't own your IP. Anyone can come along and make a whole lot of money just by slickly selling what you've created without giving you a cut. (Witness all the Linux compnies that sprang up. How much of that do you think Torvalds or the GNU foundation gets back?)

    In a sense open soruce end s up meaning that marketing is valued but engineering isn't. A backwards situation if you ask any engineer ;)

    Using Open Source

    If you base your business on any sofwtare you need to ask yourself serious questiosn about support. Do you want to make supporting your sofwtare base an integral part of your business/ If so then Open Soruce is good because you can. If not however it puts you in the ahdns of comapneis with no real vested inetrest in the software. If demand falls low enough they may well abandon what you are relying on fto promote another Open Source solution.

    Personally, I believe in freeware as a way of promoting learning and sharing the grutn work of coding, but I don't believe that there is any good finanacial model to suggest that any form of free ware (incl "Open Source") makes sense as a final business product or as something to base your business on.

    My unscientific observation suggests that most often today commercial companies use "Open Source" as an excuse/mechanism for a comapny to dump support of a flagging product line. (So called "abandonware">)

  72. The flip side of that argument by sterno · · Score: 3, Interesting

    While there is nobody forcing them to release Emacs21 on a particular date, you can fare more easily get pre-release versions that might provide the support you need. It may be that you just need one nasty bug fixed and instead of having to wait for a whole new released version you can either fix the bug yourself or apply a patch.

    If you are fixated on hard releases then open source is a little trickier, but if you can be more flexible then open source can be really helpful.

    --
    This sig has been temporarily disconnected or is no longer in service
  73. Re:While interesting, the Salon article is very bi by Lemmy+Caution · · Score: 2

    All that it means to say a work is "biased" is to say that it reaches a conclusion of some sort (and in almost every case, that conclusion motivated the work, rather than the reverse). The question is whether the data and other considerations which lead to that conclusion are valid, accurate, or insightful.

  74. A problem with Open Source by Sloppy · · Score: 3

    I write/maintain closed-source software for a living. And there would be a big problem if that code became Open Source: we wouldn't have lock-in. I remember in 1999 when we found out that, amazingly, some of our programs actually did have a problem with Y2K. We "fixed" the Y2K problem in our Clipper programs by adding a single line of code:

    SET EPOCH TO YEAR(DATE())-98

    If the programs were Open Source, we would not have been able to charge each customer hundreds of dollars for a few seconds of work. Why? Because we would have had competition. The customers would have been able to fix the programs themselves, or hire some other Clipper programmer to make the modification for $50. But since we were the only ones who had the source, we had a monopoly on modifications and bugfixes to those apps.

    That's the problem with Open Source: it's too American and Free-Enterprise oriented. Reaming customers is "good for the economy." Competition prevents that sort of thing, and must be prevented.

    People will have to decide for themselves whether I'm being serious or joking about my conclusion, but the aforementioned Y2K story is True.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  75. There's nothing but coders by drix · · Score: 3, Insightful
    Everybody who works on open source projects is churning out code. This one axiom pretty much explains every deficiency and advantage that OSS has. For example:
    • No user-friendly open-source GUIs. GNOME, for all its technical wizardry (and there is a lot), still does not even come close to the user-friendliness of Windows. KDE approaches Windows in usability a few ways, but let's remember how it got to that point: by copying Windows (hoo baby that flames are gonna come a'rolling in for this post, I can tell.) The "Start" menu, dockable taskbar apps, the integrated browser & file manager, alt-tabbing between programs -- don't forget where all those came from. The similiarities between KOffice, AbiSuite, StarOffice, and the grandaddy of them all, MS Office, are I think more than just a coincidence. Now, technically, the OSS GUIs available really pushing the envelope. KParts, Bonobo, Kio::Slave -- all of it just totally cool from a coder's point of view. But I've seen very little in the way usability innovation, which is what you'd expect from a development group made up only of people who already know the software like the back of their hand. The same could be said about documentation and graphics, as well; both (especially the former) lag way behind their commercial counterparts. Occasionally, you have someone like Raster or Mosfet come along, but they are exceptions to the rule.
    • No OSS games are anywhere near as cool their commercial counterparts. Well of course; it's no secret that games take artists, modellers, sound engineers, musicians, and writers in addition to people pumping out the code. Even John Carmack employs a small army of these people to make iD games, and he's about as close to a digital virtuoso as they come.
    • Most mature open-source software is better, faster, more stable, and more feature-laden than its closed source variant. The logical extension of what I have been saying all along. The people who contribute to open-source projects are all coders, and usually highly competent ones at that. Even if they are not, the peer-review process has proven itself infinitely more efficient at finding and quickly fixing bugs and adding new features than anything in the closed-source realm. Here's where your stock examples of how wonderful open source is come in: Sendmail, Apache, Linux, PHP, etc. etc.
    • Applications that require a significant investment in R&D will not be released as open source, and if they are, they will suck. We can write operating-systems and servers for pretty much every protocol on Earth as open-source because knowledge of how to do so is public domain. By contrast, there is no good OSS version of Lightwave or 3DSMAX because each respective company spent millions of dollars figuring out the best way to make their pictures look pretty, then probably patented the results. And don't save povray, because: 1.) It's not free (as in speech), 2.) it still lags way behind commercial raytracers, and 3.) it still does not have a decent, non-commercial GUI (cf. bullet #1). Nor blender, which was bought-and-paid-for by NaN before being released OSS. Obviously, this type of thing isn't just going to spontaneously happen when the bulk of contributors to an open-source project are coding, not researching. Like it or not, another example here would be Gnutella vs. FastTrack; the former, despite having more than a 1 year jump, still cannot compete with the latter, simply because FastTrack is a small group of guys paid to sit around all day and think of ways to optimize their network.

    I could go on for days about this and I'm sure so could everyone else, but not I, too, have got some school work to do. :)
    --

    I think there is a world market for maybe five personal web logs.
  76. The Downside of Open Source and Free Software by Jodka · · Score: 2, Insightful

    Here is an upside to proprietary, for-license-at-fee software and a downside to free (as in beer) software. Those are not the categories mentioned in the question, but they do relate to the categories of Open Source and closed software in obvious ways.

    Proprietary, for-license-with-fee software has one efficiency going for it that freely available (including Free) software does not: Resources (programmer hours) are more efficiently directed to its development. The amount available to fund development of a product relates positively to the demand for that product. To put it simply, if there is somthing that lots of people really need, then there is funding to pay for its developement. This is because there will be a lot of people willing to pay a for it.

    (That is assuming that developers can both both estimate the demand for a future product and predict accurately the outcome of their labor, at better than chance levels.)

    In the development of freely available software, there is not that mechanism for pointing resources to purposes. A company such as Red Hat could invest in developing a much-wanted utility, but the portion of gains returned to Red Hat as a consequence of their sponsorship is zero. What gains they do realize are not a result of their sponsorship, but of the improvement. Lots of people gain from the improvement, but those gains are not concentrated back at the source of the improvement to sustain development, or reimburse past effort. The gains are diffused throughout the community.

    Of course, if you are a hardware vendor porting free sofware to your platform or supporting your product with a free driver, then that would be a different story. In those cases gains are realized by the sponsor, when the sponsor and the vendor are the same. (Assuming that your port or driver works only with your own product.)

    In conclusion, the financing efficiency is the ONLY thing that proprietary and closed software has going for it. That is THE reason its on top. There are efficencies of Open Source: Small changes in function can be achieved with small effort. Just modify a few lines of source and recompile. That's not an option with closed source. Also, in the case of the GNU license, improvements aggragrate accross the community, because the license mandates that if you release an execetuable you must release the source. Seems those two advantages do not trump the proprietary financing model.

    --
    Ceci n'est pas une signature.
    1. Re:The Downside of Open Source and Free Software by man_ls · · Score: 2

      If Linux were a beer, it would be shipped in open barrels for everyone to piss in before drinking.

      (a JOKE!)

  77. well bloody hell... by Ryandav · · Score: 2

    where do we sign up to offer such services?

    I have yet to find a good, well organized resource calling for such volunteers and matching them up against necessary projects. I'm not really quite yet up to a full semi-official "HOWTO" for the linuxdoc distribution, but that covers only a small group of needs, as you point out here.

    If you build it, they will come. If someone is actively seeking these people and making it easy to match such alternative-resources to projects as necessary, the people will come to you. Just like any other meritocracy...

    (not saying there's not one out there, I'm just still looking for it. something like sourceforge perhaps...)

    --
    Check my Go-related blog for beginners: DGD
  78. Commercial Applications by GrouchoMarx · · Score: 2

    I'm afraid I have no links to other sites to offer on this one, but it's something to ponder.

    The FSF and the Open Source / Free Software movement have generally focused on custom application development. That is, the market segment where Customer A goes to Consultancy B and says "Hey, write me a program that does X, Y, and Z, and I'll give you a fat check for it." In that market, the GPL (or BSD, or any other FS/OS license) works great. It reduces development time, encourages code reuse, reuses good code, and all the other fun stuff that the FSF likes to talk about. And the fact that you can't then sell or license it for money doesn't matter. You've already been paid a good hunk of change for writing it in the first place, and it's usually very targeted and specific so you wouldn't be able to mass market it anyway.

    Things are entirely different in the consumer application world. The average consumer, that is, someone who plunks down $50 for a shrink-wrapped piece of software and expects it to just work, is not interested in a targeted application. Nor are they interested in paying for a given feature to be added (buying a feature costs a LOT more than a standard upgrade price), or in having their friend down the street hack a new feature in just for them. That could easily break compatibility with everyone else's copy, and is way more trouble than it is worth. And what is this "compile" you speak of? The user knows not what you speak.

    Despite my best efforts to find one, I have yet to figure out a way to make money in the consumer space with FS/OS software. The most extreme example (though not the only) is the gaming industry. Blizzard Software would go out of business in a heart beat if Diablo were open source. Even if they sold CDs of it, I give it 10 minutes before someone modifies it enough to remove registration codes and makes an ISO. Even Linux-friendly id Software releases commercial, pay-per-copy programs, because they simply could not function otherwise. They make their money on producing a product at their own expense, and then getting as many other people to use it as possible, on a per-user fee basis. That is the only way to really make money in the consumer space, and is incompatible with the GPL and FSF philosophy.

    You also cannot charge for "support." Sure, for a custom app you can charge for supporting the program, vis, running it, testing it, answering questions when it's broken, etc. Most importantly, you are being paid as a form of insurance. Companies LIKE having someone else to blame (you), and are willing to pay a pretty penny for it. In the consumer space, however, support is a bad thing. If a consumer ever has to call technical support, for any reason whatsoever, it is a flaw in the program. The only way to make money there is to charge a very hefty premium for technical support (which results in very unhappy users) and release a program that requires contacting technical support often. A consumer-oriented program that requires frequent communication with technical support is what we like to call "crap" (or a Microsoft product, take your pick). A business model that encourages the creation of crap is inherently immoral, IMHO.

    Incidentally, I did pose this question to FSF VP Brad Kuhn a few months ago when he was in Chicago. His response was to brush off the consumer market as trivially small compared to the custom business market. Personally I don't consider anything that is measured in the billions to be trivial. :-) If anyone else reading this has a proposed solution to the natural incompatibility between custom software and consumer behavior, please let me know so that I can make money in the consumer space with open source. :-)

    --

    --GrouchoMarx
    Card-carrying member of the EFF, FSF, and ACLU. Are you?

  79. Why Desktop Linux will eventually win by alienmole · · Score: 2
    All of your arguments seem to be aimed at "Linux on the desktop", as were Jamie Love's comments. I think the saner Linux advocates agree that Linux is not ready for mass-market acceptance on the desktop, and may still take a long time to get there. Some think it never will, but the reason that's not true is simple: almost every kind of software eventually reaches a point of maturity where it essentially becomes a commodity. At this point, open source is a viable competitor.

    Linux has reached that stage in many areas: as a server OS and as an embedded OS, for example. It hasn't reached that stage on the desktop, partly because desktops themselves are not yet at that commodified stage. Part of this is Microsoft's control of the standards (MS Office file formats). Another aspect is the complexity of GUI programming, which is still very primitive, regardless of all the technology that gets thrown at it (X, OpenDoc, Display Postscript, Qt/GTK, Win32/MFC, OLE, ActiveX, CORBA/Bonobo/Berlin, Java/AWT/Swing, HTML, DHTML...)

    But this is simply a game of catchup in which the commercial products only have so many innovations that can be added to a word processor or spreadsheet. There are few ways they can be differentiated, in other words, the office products themselves are ready for commodification, even if it hasn't actually happened yet (although StarOffice et al are a good start). Open source products will catch up, and eventually rival their commercial counterparts.

    1. Re:Why Desktop Linux will eventually win by tim_maroney · · Score: 2

      I think your analysis is astute, even though it is speculative. There may turn out to be some countervailing factors you haven't noted.

      So far open source solutions have not caught up even with maturing product categories in the application and toolbox space. It's not clear that they ever will -- it remains possible that basic flaws in the open source model will permanently thwart parity. Some of these flaws might include lack of usability testing and of professional graphic design, as well as fundamental hostility to the GUI paradigm .

      It's also possible that there is not really such a thing as a mature software category -- that while categories go into local maxima where improvement slows to a crawl, they also will eventually experience paradigm shifts in which the rate of improvement resumes and accelerates. To take an overblown and unlikely example, if computer interfaces switched to direct neural interfaces, all end-user-facing software categories would enter a new period of revolution. Open source may always be in a mode of playing catch-up to commercial R&D when these revolutions happen, since open source's own record on innovation is fairly weak.

      Nonetheless, I think your model is quite plausible and well thought out, and you certainly deserve mod points for it which you have not yet gotten.

      Best,
      Tim

    2. Re:Why Desktop Linux will eventually win by mpe · · Score: 2

      I think the saner Linux advocates agree that Linux is not ready for mass-market acceptance on the desktop,

      What is this "mass-market", if you mean the home market then you will probably always need something which supports end user administration.
      If you mean the real mass-market, which is in the workplace and education. It's the MS Windows stuff so often currently used here which is really playing "catch up". (Indeed some of the "features" in XP appear to have been copied from open source.)

  80. Microsoft releases on time? Please. by TonyGreene · · Score: 4, Informative

    NT5 was due in 1998. Lots of great features were planned. Many companies bought into this plan and waited for the great upgrade.

    It finally came in Feb 2000 as Win2k.

    NT5 was supposed to integrate the stable NT kernel with the flexibility of Windows 95, resulting in a single OS for home and corporate use. Later, Microsoft said that feature would not make it into NT5. Instead we got a set of fixes for Win95, called Win98. A second set of fixes was called Win98SE. Then instead of the single combined OS (NT5), we got WinME and several flavors of Win2k.

    In late 2001, we will finally get the combined OS that was promised in 1998, with most of the promised features. In the meantime, Microsoft released three other operating systems (not including WinCE), none of which had all the promised features. Along the way, costs have gone up and vendor lock-in is running rampant.

    There are reasons to use MS software, but the ability to depend on their announced release dates is not one of them.

    1. Re:Microsoft releases on time? Please. by zerocool^ · · Score: 2

      I was just tryin to help the guy out. I mean, he wanted the anti side of OSS, and that was all i could think of.

      I also think that its great that the /. community is so well versed in all of the arguements for and against open source software. Its almost religious in the way we are "trained" i guess in how to respond in these situations. We all know that the majority of anti-OSS arguements don't hold much water, and we know exactly where the chinks in the armor are and how to argue our points articulately.

      I honestly think the only anti-oss arguements that can be made are standards and gaming. Your boss, your mom, and your 7 year old daughter can all open a .doc word file. Its the standard. If you gave the same three people a star office document, they wouldn't know what to do with this. And saying that some open office product or another can save to .doc is not an argument, in that it proves that .doc is the standard. And you can't play many games on open source os's.

      Oh, and no one's written a great open source web browser yet. Not a flame. I really think IE is the best comprimise of ease of use and functionality and asthetics in a web browser. Konqueror's close, opera's damn good, and mozilla is going to get there soon, but IE is still the best redmond-ware out there.

      ~z

      --
      sig?
  81. A common-sense business argument by Spinality · · Score: 2, Interesting

    In addition to the good (and less good) observations below, recall the single biggest (IMO) reason businesses don't choose a given open-source solution: they need to use a particular closed-source product for business reasons.

    For example, if you're a consulting firm exchanging documents with your clients, and most of them use MSOffice components, you really have no choice but using those same components. Open-source products just don't interoperate well enough for bulletproof use. This is not to say that plenty of organizations can't use an OS document processor; but if seamless document exchange is required, you need to have the real closed-source product in its current release.

    Same thing with many other proprietary components: If you have a business reason to be in bed with Microsoft or Oracle or whoever, the benefits of Open Source are irrelevant. This is the flip side of the good argument made below by Jodka: the financing efficiency of closed-source product development means you can bundle a particular development organization, license, and support infrastructure. Many businesses want or need to do this as customers. Or to put this in more consumer-oriented terms: If you want to play Myst III, there's no open-source substitute.

    IMO this is a fundamental barrier to open source in the "real world": Life is great in the bazaar, until the day you need to rent out the cathedral for a wedding. Then you talk to the priest.

    --
    -- We all have enough strength to endure the misfortunes of other people. La Rochefoucauld
  82. Try this Google search for Anti-OSS by WEFUNK · · Score: 2, Insightful

    site:slashdot.org flamebait

    Optionally, you could add terms like "open source", "GPL" or "linux", but you probably don't need to (although -goatse.cx might be a good idea, just to be safe).

    --
    My next sig will be ready soon, but friends can beat the rush!
  83. Re: Opposing Opinions of Open Source by rlp · · Score: 2, Interesting

    No, I was serious. Microsoft is the most vocal opponent of
    Open Source (see citations below). If I was looking for
    an opposing view point, I'd start with Microsoft. There
    main points seem to be that open source is a threat to
    the software industries profitability (hint: look up
    Microsofts profitability at http://finance.yahoo.com/)
    and that Open Source uses an inferior software development
    methodology and software project management resulting in
    an inferior product (Hint: see http://www3.gartner.com/DisplayDocument?id=340962& acsFlg=accessBought)

    See http://www.microsoft.com/PressPass/exec/craig/05-0 3sharedsource.asp

    where Craig Mundie states:

    "The phrase "open source software," or OSS, is often used
    as an umbrella term for a collection of product
    development, distribution and licensing practices, many of
    which have existed individually since the early days of
    computing. There are actually a number of different
    approaches within this community, but the common traits are
    providing people with access to source code and allowing
    others to modify and redistribute that code.

    As a result of Microsoft's statement of position today,
    many people will attempt to say that Shared Source is
    Microsoft's failed attempt at being an Open Source Company.
    This could not be a more incorrect statement. Shared Source
    is not Open Source. We recognize that OSS has some
    benefits, such as the fostering of community, improved
    feedback and augmented debugging. We are always looking for
    ways to improve our products and make our customers more
    successful, and to that end we have incorporated these
    positive OSS elements in Shared Source. But there are
    significant drawbacks to OSS as well.

    The OSS development model leads to a strong possibility of
    unhealthy "forking" of a code base, resulting in the
    development of multiple incompatible versions of programs,
    weakened interoperability, product instability, and
    hindering businesses' ability to strategically plan for the
    future. Furthermore, it has inherent security risks and can
    force intellectual property into the public domain."

    or

    http://www.microsoft.com/LICENSING/sharedsource/ ss faq.asp

    which contains this:

    "Software providers need to assess the different business
    models to determine how sustainable, growth-oriented
    business can be built. Businesses built around a strong
    intellectual property (IP) base have a much greater chance
    to thrive. The contraction in the dot-com industry over the
    past few months came about, in part, due to the pervasive
    model of companies giving away valuable asset, like
    content, with the hope of making money selling something
    else later. The GNU General Public License (GPL), one of
    the most widely used OSS licenses, poses a significant
    threat to the IP base of companies seeking to build a
    business around GPL-covered software. Even businesses who
    may believe they are "mere users" of GPL software are
    threatened since they combine what they believe to be
    separate applications with GPL code. This licensing model
    has the effect of foreclosing a business's choice of what
    IP to share with the community and on what terms."

    Finally, there's an article in an old CACM which describes Microsoft's (closed source) development methodology. The primary focus is on testing. Contrast this with OSS which concentrates on public code reviews.

    --
    [Insert pithy quote here]
  84. Sounds like a problem I had with SUN support by Skapare · · Score: 5, Interesting

    Solaris 2.5 had a routing issue (I don't remember all the details from back then, but it was a bit complex). I spent about 2 hours diagnosing it w/o even needing to shut the system down and had it identified, and had a solution. But the boss didn't like the solution, so I was instructed to call SUN to get support. After 2 weeks of calling, being called, messages left, being forwarded around, the answer finally came back "Sorry, we don't support that, but our consulting people can build a customer solution for you". So I asked them to make a proposal and send it to me so I can give something to the boss in writing since it would cost money. Their estimate was $20K to $30K of consulting time and we wouldn't get either exclusivity or source for the results. My boss laughed at that. And while he still felt SUN should have just "fixed it", and that I should keep calling until they do (I thought this to be a waste of time), I finally did convince him to let me try out my solution. So I put a small Linux box running a 50 MHz 486 on the LAN with one 10 meg ethernet card, and default routed all the Sparc 2000 traffic through it. Performance actually improved. The boss not being entirely happy with a Linux box handling mission critical traffic, ended up opting to buy a well decked out Cisco 4700 to do the job (which it did just fine). Of course if it ever failed (it didn't) we'd have been down for a few hours before a replacement would arrive. If the Linux box were to die, we had replacements ready to go (I had Linux loaded on about 80 old no longer used hard drives sitting in storage, and we had plenty of old PCs around).

    --
    now we need to go OSS in diesel cars
  85. Hahahahaha! by G-funk · · Score: 2

    Ask slashdot: "Why shouldn't I use open source?"

    Why not just ask microsoft why you should use open source?

    --
    Send lawyers, guns, and money!
  86. Re:my problem with open source software by Jonathan · · Score: 2

    Maybe Microsoft claims that open source is unamerican, but clearly they don't really believe it. I know someone personally who works on MS Office, and according to him, perl (which is open source last time I checked) is used at Microsoft to write the equivilent of a "makefile" to build Office -- Visual Studio just can't handle such a large project.

  87. episode: 'who knew' or 'the lack of funding' by MikeFM · · Score: 3, Insightful

    Well there are two main issues here. The first is that if nobody asks for a certain type of software or features programmers aren't always going to know you want them. I mean most people don't read through large files in hex but to a programmer that is a useful feature. Equally most programmers might not know that some sort of business information processing is needed unless someone asks and explains what they are asking for. The second issue is resources. If I'm writing a program the features I need will come first because I've only got so much time to put towards the project. If you want to bump a special feature up the list then you should consider hiring me to add it or at least making some donations. Someone that sends me a new computer or my rent money will be MUCH more likely to get the feature they want added right away. People who give away their work tend to need that extra buck now and then so don't be afraid to invest. :)

    --
    At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
  88. Re:Argument: Free ($$) software stops the little g by mgkimsal2 · · Score: 2

    You're kinda right, but...

    It's not that the product has to be better than gcc - it's gotta be WHOLE LOTS better. Orders of magnitude better. Because something like gcc is on every distro, and is so entrenched, that it'll take a LOT of work to displace it. Even if some of the feature set is better in a new product, people have learned to live with the issues gcc has that are solved by the new product. This is similar to the MS issue on the desktop. Doesn't matter if Linux is even free and still 'better' (when it gets there). MS is preinstalled on 90%+ of machines. OK, it crashes sometimes. Can't do feature X, etc. But people learn to live with/work around those issues. So much so that even if/when something somewhat better comes along, it'll be damned near impossible to unseat the contender.

  89. lack of control! by Technodummy · · Score: 2

    it's one of the major advantages to Open Source as well, but also a pitfall...

    I don't have any links for you, but if you need to exert tight control on a project, I don't think it's really something you can change. If you did, it'd also remove the advantages of lack of control as well

    just my 2 cents

  90. MI$ is intimidated by Open Source, thats why... by The_Dougster · · Score: 2, Insightful
    They are behind the times, don't even understand how to configure Windows servers, and we expect them to compile and install experimental software on the bleeding edge of development and make it stable for corporate usage?

    If you were running a telnet based Point-of-Sale system, then Open Source might rule, but for typical corporate computer work it would be far to difficult to install and train employees to use open source solutions. Remember that in the Universities, typically only compsci, engineering, and science students every really get to play around with workstations. Your typical business person just learned to use computers on the job.

    Not to mention a lot of companies had unix(tm) systems running before they got pc's, and they were considered to be expensive, mysterious, and associated with dumb terminal POS-type systems written in unix(tm); unibasic(tm) sphagetti code.

    The novice X11 user needs a very restricted shell, almost a chroot to home; however, the pro requires group access and a variety of permissions. I think that most MI$ personnel consider the ramifications of 1000's of users on unix(tm) style systems to be a management disaster, and so they quickly opt out for the more expensive yet easier commercial solution.

    Business often has to pay for a quicker solution when they know they could do it themselves just because their time is better served elsewhere. In this respect a lot of Open Source solutions lose because of the time required to tailor the solution to the problem at hand.

    At home I use Debian exclusively on a SMP system and it is all I could ask for in a PC, but at work it will be many years before the average employee could walk up to a Debian box and know what to do or expect.

    I think that if you are smart enough to figure out how to install and use open source software, then you are perhaps foolish not to do so.

    --
    Clickety Click ...
  91. The Case Against Open Source by cworley · · Score: 2, Informative
    Try "The Case Against Open Source" by Mathias Strasser. Note that Mathias isn't a bad fellow. He actually runs a Linux server.

    I fear most of his arguments are due to listening to RMS too much (I have great respect for genius, just a problem with his views in public). They don't reflect Open Source, more the FSF saying "all software must be mandated/forced open".

    But, the valid case against Open Source is (realize I _AM_ a proponent, it's just good to know the negatives):

    Suppose I tried to sell a customer a desktop Linux operating system and distribution.

    The first consumer question is: is it compatible with MS applications?

    The answer is "of course not". While Linux has many "Office" applications, compatibility with a proprietary protocol or format is a moving target, compatibility can't ever be guaranteed by anyone, and any competition is always one step behind, because MS changes their proprietary "standards" at will. As long as consumer's demand proprietary standards, their can be no real standards nor competition.

    (It's very tough, but not insurmountable to overcome proprietary standards.)

    Then, the consumer asks: I want to watch my DVD's... can Linux do that?

    The answer is "yes... but it's illegal". No distribution can install the necessary DeCSS code, or the folks who sell the distribution would be charged with a criminal offense under the DMCA. Only those companies approved by the MPAA can legally sell the software for watching DVD's, and they aren't allowing any Open Source projects to do it. But you can go off shore (France) to get DVD viewing programs; but realize that software is illegal to possess in the states. Note that you bought or rented the DVD legally -- they're just trying to control the applications that allow you to watch it. The legislators decided that they couldn't stop those illegally distributing copyrighted material, so they wrote laws that make it criminal to write programs that compete with programs that handle copyrighted material.

    When Open Source gets beyond proprietary standards, laws benefiting those with the proprietary lock-in kick in to help maintain monopolies and proprietary standards.

    So, the customer asks: you mean to be compatible with Windows I have to use illegal "hacker" software.

    The answer is, in the states, "yes".

    As long as the answer is "yes", no Open Source distribution can be a legitimate contender for the desktop.

    --
    When I die, please cast my ashes upon Bill Gates -- for once, make him clean up after me!
  92. market mechanisms respond to this by mj6798 · · Score: 2
    There are by comparison few/no people working on documentation, usability, design, interface, etc.

    Where there is a market demand, it will be met. In the case of documentation for open source software, documentation is written and distributed by companies like O'Reilly.

    As for "usability, design, and interface", that's a matter of debate and preference. To the degree that UI designers and researchers know what they are doing at all (and much of their methodology is questionable), they are usually designing products that appeal to a "naive" (in the technical sense) mass market. Sorry, I'm not part of that market. If I wanted to use what these professionals come up with, I'd be using it--God knows, the stuff is shipped with every PC and Mac whether you want it or not.

  93. respond, then see the responses flood in by kchayer · · Score: 2
    So the idea here is to see a few dozen thoughtful opposing views, though possibly token devil's advocate positions by most slashdotters. Then hundreds of rebuttals, espounsing the virtues of open source (which I whole-heartedly agree with), will billow forth in response to each one.

    How nifty! :-)

    Man, that would write several papers from both angles!

    --

    "I say consider this day seized!" -Hobbes
    "Tomorrow we'll seize the day and throttle it!" -Calvin
  94. it's hard to get fixes for proprietary s/w by mj6798 · · Score: 2
    I think the point that is being made is that a small company is not necessarily in a position to hire additional employees or retask existing employees to fix or enhance an open source project. Not all costs are monetary. Things like time, resources, etc can often exceed the percieved monetary savings.

    Both open source and proprietary software have bugs. The questions are: how much time does it take to get them fixed, how many resources is it going to take, and will we miss our release date because of it?

    If you have ever tried to get a company like Microsoft, Sun, or Oracle to acknowledge a bug, fix a bug, or enhance their product in some minor way, you'll know that this eats up lots of time. And your programmers will have to try to come up with workarounds for the bug, often with very little information to go on.

    Fixing or enhancing open source software is usually a breeze, if the fix is reasonable, it makes it into a new release quickly, and you can usually easily come up with simple workarounds for your problem if you have the source (replace a buggy library function with a statically linked fixed version, etc.).

  95. self-defeating argument by mj6798 · · Score: 2
    It would be easy to argue on the (lack of) merits of each of your points, but the simple fact is that, to most people, the choice between open source and proprietary software does not involve any money: they get both the proprietary and the free stuff without paying any additional money. So, many of the current open source users must be using open source software because of its attributes.

    From that, one can't conclude where open source software's advantages are, only that in total, many people prefer it to the proprietary stuff, all things being equal. Personally, I can say that on almost every point you list, I consider the mainstream Microsoft stuff greatly inferior to its open source equivalent.

    The fault with Microsoft and its proponents is not that they produce the stuff they do, but that they think that everybody else must be just like them. Grow up and learn to understand that what you may consider "usable and beautiful", I may consider "awkward and ugly", and neither of us is wrong in any objective sense.

  96. Re:Documentation isn't necessarily printed. by mpe · · Score: 2

    MS documentation is generally aimed at the basic user, while OS docs are aimed at programmers, sysadmins, and l337 h4x0r5. The average computer user falls into the former category.

    Actually the average user dosn't. Since by the time they have worked out how to use the "help" system most of what it will tell them is by then obvious.

    Note that this isn't quite the usual "ease of use" argument. It doesn't matter how easy an app is to use, if you can't find out how to go about it...

    How are you going to run it in the first place, when the sys admin can't find out how to get it to work?

  97. Coincidence ? by AftanGustur · · Score: 2

    You should talk to Jim Allchin, he has some non-biased views on open source and he's an industry leader.
    http://news.cnet.com/news/0-1003-200-4833927.html

    This has to be a coincidence ;-)

    The article is about Microsoft blasting open source, and on the right side I get an ad from Gartner group saying "Need to control your IT costs ?" and some guy holding a pice of paper begging for "more money" ;-)

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
  98. Consider the Greed Factor by popdookey · · Score: 2, Insightful

    You may not have come to the best place to find OSS criticism. Most of the threads are focusing on support. I have not had much success getting credible support for any windows product I have "experienced." I have not had much success getting support for any of the "proprietary" programs I use for that matter. For microsoft support at work we turn to whoever knows the most. If fruitless, we go to the newsgroups. The same support path is taken for linux issues. We tend to have equal success turning to the respective communities for support. Perhaps better in the open world because more hobbyists are involved.

    The shortcoming of OSS in the business world is accountability. Who can be held accountable for the flaws of the program? Cynically speaking, how easy is it to hold any company accountable for the "problems" its software causes? Nonetheless, we like to believe that someone's bottom line is going to be affected by their failure. It is safer to assume that personal greed will compel satisfactory software production than it is to believe that personal integrity will win the day.

    Business management is about minimizing the adverse affects of the unpredictable. We feel better predicting behavior driven by the greed we understand than by the integrity we question. This can change. For now, consider the greed factor and lack of accountability as key shortcomings to the evolving OSS alternative.

    --
    Success without humility is an indulgence in arrogance
  99. Re:No revenue by mpe · · Score: 2

    But the average end-user doesn't care about enterprise software

    Really, they don't care that they might be sent home (without pay) because the tool they need to do their job isn't available.

  100. What does pro-microsoft have to do with this? by Otis_INF · · Score: 2

    I don't get it: if you're looking for opposing views on Open Source, why should a person's Microsoft-fansite be of any interest to you? True, Microsoft have said negative things about the GPL, but not about 'Open Source'. Open Source!=GPL.

    If you're looking for opposing views on Open Source, first define what 'Open Source' means to you: is it just what it says: 'Open' up the 'Source', or is it more: a political view wrapped in a software philosophy: GPL. After you've defined what Open Source is for you, you can search for opposing views on THAT definition of 'Open Source'.

    --
    Never underestimate the relief of true separation of Religion and State.
    1. Re:What does pro-microsoft have to do with this? by Get+Behind+the+Mule · · Score: 3, Insightful
      ... Microsoft have said negative things about the GPL, but not about 'Open Source'. Open Source!=GPL.


      Well, you know that and I know that, and most others who post to Slashdot know it, too. But as a matter of fact, when Microsoft has criticized the GPL, they have not made much of an effort to distinguish it from the other kinds of open source software.

      Their vagueness is surely deliberate, and therein lies the ever-present dishonesty of that ethical midget with respect to this particular issue. There are many plausible criticisms of the GPL that the general public can easily understand -- after all, the GPL is not universally liked among developers of open source software either. (But even there, M$ has been misleading, by implying that if you just use a GPL'd tool like emacs to develop software, then you have to GPL the software you developed with it; which is sheer nonsense.) By failing to state clearly that there are other models besides the GPL, M$ leaves the impression that these criticisms apply to any open source software. That's dishonest, but as always, they're probably not sorry about it.
  101. Re:Copyright/IP by mpe · · Score: 2

    One of the only strong (i.e. non-Microsoft) arguments against open-source is that coders may want to retain ownership over what they write.

    Which the GPL explicitally supplies. (Though this might be an argument against the BSD licence.)

  102. Re:Re-read Cathedral and the Bazaar by mpe · · Score: 2

    GPL'ing your code only makes sense if you don't derive the majority of your revenue from selling software licenses.

    Which is something which only applies to a tiny minority of organisations in the first place.

    For example, you sell widgets, but you thought ahead and created a widget design, inventory, and shipping system.

    Note that here not only does the origanisation in question derive no revenue from selling software software is in fact a cost to them. The difference is that using proprietary software they pay for systems analysis and software, using open source they pay for systems analysis only. Further with the latter they are more likely to get something which does the job properly, since anything can be customised.

  103. Re:it's obvious by mpe · · Score: 2

    imagine using linux for years and then one day Linus announces he'll no longer be maintaining it because he had a new baby and can't justify the time any longer.

    This is more likely a senario with proprietary software.

    No-one else has the skills to pick it up so the project dies.

    Unless you want to make out that Linus is some kind of super man plenty of people will have the skills.

    Again more likely with a commercial company going bankrupt. Since then it would be harder for anyone to get their hands on an "asset" and learn to understand an obscure coding style.

  104. There are lots of profitable open source companies by Per+Abrahamsen · · Score: 2

    > No, they weren't. They struggled along for ten
    > years without ever achieving sustainable
    > profitability. The buyout was a rescue.

    That happen not to be the case. Appart from the first year, they had a comfortable profit during their entire run. And that was well *before* the Linux hype started.

    This is from their employees, if you have any hard fact showing they lie, show them or shut up.

    > How do you figure that they [gnat.com] are
    > profitable? You get to look at the balance
    > sheets of this privately held company?

    As he said, they have been around forever. That is an indication (not a proof) of profitability. If you have seen anything indicating otherwise, show them, otherwise it is just fud.

    > And how do you figure they're open source? It
    > looks like it's "source included," not open
    > source. There are no source downloads available
    > on their site.

    "Source included" plus redistribution and modification rights is enough for the original and most autoritative definition of open source.

    In any case, the GNAT sourcecode is part of the GCC CVS tree, and can be downloaded (via anonymous CVS) from gcc.gnu.org.

    > No, they just had big layoffs

    Big layoffs and profitability are not mutually exclusive.

  105. Brett Glass is an anti-GPL fanatic... by Per+Abrahamsen · · Score: 2

    ...but not anti-free software. He is very happy with the BSDL type licenses.

  106. 2AM? by Per+Abrahamsen · · Score: 2
    Lack of Support: Things never go wrong at 3PM. Instead, they always happen at 2AM on Sunday. Commercial outfits have dedicated people to help when this happens -- open source people aren't around.
    Actually, most of the free software hackers I know are more likely to be around at 2AM then 3PM. And if they are around at 3PM it is probably too early on the day for them to be any real help.
  107. zealous hacker(TM) applications aren't relevant by Per+Abrahamsen · · Score: 2

    You shouldn't use one-person projects, free and especially not non-free, for critical purposes.

    The free software projects that do compete with non-free software also involve many people, many of which livelihood depend on the software, because they work for companies that use the software.

    Software projected started "to spite Microsoft" rarely produce anything useful enough to consider an alternative to a non-free product. They might be common measured in head counts, but rare measured in lines written or impact made.

    1. Re:zealous hacker(TM) applications aren't relevant by Junks+Jerzey · · Score: 2

      You shouldn't use one-person projects, free and especially not non-free, for critical purposes.

      Yes, I agree completely. The key is that Open Source advocates never take this, nor overall project quality, into account. If someone says "I'd use Linux if there was an open source version of XYZ," the response often is "But there _is_, and it's called ABC." ABC, though, may be total crap.

  108. It's like drugs. It's like money. by neye_eve · · Score: 2, Insightful

    ... Do Linux companies go out and market to the kids? Do they get them hooked early? Windows and MacOS do. Apple's biggest acheivement is maintaining such a high % of education sales. After a kid grows up knowing so much about Windows, learning linux is a big hassle.

    I grew up on on MacOS, and for the most part, you might as well consider it windows for all the differences between it and Linux. I have now changed to be exclusively a Windows user. I am "the network guy" at my company. I want to bring our website in house, and have bought into the hype that linux would be a much better choice than Win2k.

    Now I'm at an impasse. How much would I have to re-learn on the linux side in order to do this. I'll have to know how to set up a box that is hardware compatible. I'll have to choose a distro. I'll have to learn a shell and its commands. I'll want to install a windows manager. I'll have to learn where to go for help, and what do do in the event of hardware failure. I'll have to learn apache for the webserving. I'll have to learn how to assign permissions for visitors...

    That's a lot of work, or at least it seems that way to me, when I know how to do all of these things, with relative proficiency, with Win2k. Maybe with some effort I could get the linux box running everything, but I'd be very uncomfortable, worrying about a failure of some sort, and having the company website down while I try to muddle through some fixes that would probably take me 1/10th of the time on a windows box.

    You want the reason I don't think open source is viable? It's because the companies and individuals backing it aren't being the drug dealers. They don't have gobs of money for advertising and marketting to get people hooked on it. They're not, as others have pointed out, spending the priority money on the graphics artists, sound technicians, and UI specialists.

    Technical acheivement is all well and good, but without the marketting to get people, especially the kids, comfortable with it, it's a big hassle.

  109. Lack of access to proprietary technology by michael_cain · · Score: 2


    More and more standards are incorporating proprietary technology, which sometimes requires development groups to pay a bunch of up-front money. For example, some of the H.323 codecs are proprietary and require substantial (but non-discriminatory) licensing fees. This certainly handicaps open-source (especially GPL) implementations in a variety of areas for a couple of reasons: (1) small informal development groups will not have the funds for up-front licensing, and (2) per-unit licensing requires control of distribution of the software.

  110. Re:There are lots of profitable open source compan by tim_maroney · · Score: 2
    Appart from the first year, Cygnus had a comfortable profit during their entire run. And that was well *before* the Linux hype started.

    This is from their employees, if you have any hard fact showing they lie, show them or shut up.

    It's a matter of public record that Cygnus was a money-losing business. Take a look at the Red Hat quarterly statement after the acquisition. The so-called lameness filter insists that it contains too many "junk characters", so I can't give you the table here. Search down for "3. BUSINESS COMBINATION (CONTINUED)". Cygnus lost $1.5M in fiscal 1996, $2.9M in 1997, and $5.8M in 1998. Its losses were nearly doubling every year. It was headed for yet another record loss when it was bought in 1999.

    As he said, they have been around forever. That is an indication (not a proof) of profitability. If you have seen anything indicating otherwise, show them, otherwise it is just fud.

    "Since 1994" is hardly "forever." It's seven years. Cygnus was around longer than that and they were bleeding money like a stuck pig. As I suspected, you can't support claims of their profitability.

    A rule of thumb you might find helpful: When software companies are profitable, they don't remain private. There's no good reason not to take the IPO route and make the big bucks if you're profitable.

    No, [Penguin] just had big layoffs

    Big layoffs and profitability are not mutually exclusive.

    If you're bucking for a (+1, Funny), you're out of luck....

    Tim

  111. Re:Outlook without exchange by The+Man · · Score: 2
    Obviously we all have our own favourite pieces of software, but I definitely think the problem is that you used q****. I've done mail setups with postfix, procmail (with full virus filtering) and UW-imap and had no problems for 50 users. Not that 50 is a lot, but there's no known scalability bottleneck either; it ought to work for 5000 just as well. I guess YMMV.

    Personally, I find the Brand X programs much harder to configure and use. Perhaps, though, the fact that some people have bad experiences with various pieces of software can be considered a downside also. Though for every q**** horror story I can give you an Exchange horror story. *shrug* I find this argument kind of weak I suppose.

  112. Well.. it depends on who's perspective: by Ogerman · · Score: 2

    For users, Open Source is a good thing hands down, no disadvantages whatsoever if properly embraced and implemented.

    For ethical software businesses (ie. those who treat software as a service), Open Source is a good thing because it has the potential to help drive unethical software businesses out of the market, making more room for them instead.

    For unethical software businesses (ie. those who treat software as a product), Open Source is a worst nightmare because it takes greed and throws it right out the window (and the massive profit margins with it)

    And don't believe any of that BS about "nobody has made a profitable businesses around OSS." It's being done every day from big names like Redhat and Cygnus to thousands of freelance consultants who install free software for their clients and custom tailor it to their needs, releasing the changes back to the community.

  113. Re:Open Source Programmes and emacs by Bob+Uhl · · Score: 2
    Why do I hate emacs? I have already an OS--I need just a text editor!

    I used to think this. I used to be an intense vim junkie. I loved it, and was good at it. But then I figured that so many folks using emacs must have some reason for doing so. So I started to teach myself. It's taken some time, but now I realise just why emacs is so popular.

    First of all, the C major mode is incredibly useful when writing code. Parentheses balancing, syntax colouring--all these are little clues about what one is doing, and what one may be doing wrong. Yes, I know that vim has syntax modes--and they're nice--but they're not quite so powerful.

    Then there is the CVS interface. Whenever I've compiled my code, and it works, I check in every buffer with a simple C-c v v. This pops up a window in which I write my changes. I type C-c C-c, and the new version is sent to the SourceForge server, to be permanently stored for me, and I'm returned to my buffer. If the version is the same as the previous one, vc simply tells me that it is, without popping up the comment window. Then I C-x k RET and kill that buffer, going to the next one, which I C-c v v in. This continues until I've checked everything in.

    Remember that compile? I type M-x compile, then hit RET to accept the default make -k. What this does is pop up a window in which make is run on my source, without stopping for errors. I type C-x ` while it is compiling, and emacs finds the first error, determines the file and line number which offended, then opens the file and sets the point to that line. I can then correct the error and type C-x ` to go to the next one. BTW, the compile is still runnning. For a large project, this compile may take twenty minutes--instead of those twenty minutes being downtime, they are productive, in which I find and fix every error as it is discovered--while I'm fixing an error, non-erroneous source is compiled anyway. This is Useful with a Capital U.

    Did I mention that I run my programme from the command line

    As my project grows and the need to debug grows with it, I hope to soon take advantage of the gdb mode of emacs--integrated debugging, with all my source a quick check away.

    Believe it or not, there really is a reason that folks use emacs. I didn't believe it, but now I know. Much of this simply would not be as pleasant with vi. I used to be great at the :w, :!! method of compiling--but it lacks much. Vi excels at certain tasks--e.g. editing config files, where its . command and quick regexp searches (slightly faster to access than in emacs) are invaluable. But emacs excels at what it does--and what it does vi simply cannot do.

    Yet. The latest version of vim, I am told, are extensible with python. Python, incidentally, has been called Lisp with newbie-friendly syntax. I don't think that I need to spell out the obvious conclusion, but I will. In ten years, vi will be emacs:-)

    If all programmes were as well-tuned for what they do as is emacs, I would be a truly happy man indeed. Imagine how nice it would be. Yes, there'd be a learning curve. But do you remember learning to write? Practicing line after line after line after line for days? Then practicing circle after circle after circle for days? Then practicing your Bs, then your Ds &c until finally you had mastered the art? If you fence, do you remember the long sequence of drills you had to go through to teach your arms and legs how to act, before ever you crossed blades with an opponent?

    Maybe, just maybe, a product which has been around in one form or another for 25 years, and which is now at its 21st version, has something to offer us. Maybe we should focus on its lessons and its mistakes, integrating the lessons and avoiding the mistakes in our own products.

    Just a thought.

  114. Re:There are lots of profitable open source compan by tim_maroney · · Score: 2

    Hi, foog.

    If accounting practices in services businesses are as you describe, and such companies usually post a paper loss, then it seems difficult to determine whether they are actually profitable or not.

    As you note, growing revenues would seem to be a useful heuristic in this case. However, what about the ratio of loss to revenue? In the years in question, revenues grew about 20-30% annually, while losses grew about 100% annually. Maybe it's just my software company background speaking, but it seems like that can't be good. If the two tracked each other upward and their ratio remained relatively constant, I could see that as a positive sign for a services business. However, I can't see how it could be a good situation if, with constant rates of change in revenues and losses, the company would face a loss the size of its revenues within one to two years.

    Any idea what would cause this disparity in the rate of increase of loss and revenue? It seems to me it might well indicate an actual rather than a paper loss.

    Tim

  115. Re:There are lots of profitable open source compan by tim_maroney · · Score: 2

    Sorry, my friend, I think you're reaching. First you said that the annually doubling losses of Cygnus were the result of services bookkeeping practices. I checked and found out that an ever-increasing ratio of loss to revenue is not on anyone's playbook, professional services or otherwise.

    Then it was that their spiraling losses were to expand their operations. But at the rate they were "expanding", they'd have been in chapter eleven within eighteen months without new funding.

    Finally, you said that they were a success because they managed to get bought out during the Linux bubble. That's like saying VA Linux was a success because Larry Augustin got rich off it. Cygnus is now part of another unprofitable open source software company, Red Hat, which seems like a more accurate measure of their success.

    The fact is that Cygnus was not profitable. Profitability has a specific meaning, and losing more and more money every year doesn't fit it, even if some of the people at Cygnus managed to make personal fortunes from a bubble-era rescue mission.

    Tim