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Printer Makers' Ploys

Ellen Spertus writes "The San Francisco Chronicle has an interesting article on printer makers' ploys, such as lying about print speeds and selling printers with crippled cartridges. I'm sure that slashdot readers could identify more deceptions. Are there any printers that actually live up to the manufacturers' claims, ideally with Linux support?"

158 of 438 comments (clear)

  1. lexmark and hp by chunkwhite86 · · Score: 2, Informative

    Lexmark and HP LJ's have good linux support and come with good toner. I'm refering to the laser jets printers.

    --
    I'd rather be a conservative nutjob than a liberal with no nuts and no job.
    1. Re:lexmark and hp by Neil+Watson · · Score: 2
      Lexmark do indeed make good printers. I've always had good luck with them (I've bought about 5 in the past 4 years).

      My personal printer at home is a Lexmark Optra E310. I bought it in the US but live in Canada. After a few weeks of use the printer stopped working. I called Lexmark and explained the problem. The nice man at Lexmark told me it would need replacing. He shipped me a new printer with a return slip for the old one. I received my replacement the next day.

      With service like that I'll continue to recommend Lexmark.

  2. Linux by tmark · · Score: 5, Insightful

    What the fsck does Linux support have to do with whether or not printer manufacturers are screwing their users ?

    1. Re:Linux by NetMasta10bt · · Score: 2, Insightful

      Nothing. He was hoping that there is a printer that does what it claims, and as a BONUS that it would work in Linux.

    2. Re:Linux by Audin · · Score: 3, Insightful
      If the printer lacks linux support then most likely it's because the manufacturer isn't decent enough to publish interface specs.

      Selling a product while refusing to tell the purchaser how to use it counts as slimy in my book.

    3. Re:Linux by NeMon'ess · · Score: 2

      I haven't checked printer boxes in a long time, but how many say they're for Windows or other OS's? If the box says its for Windows but doesn't say Linux, that's your damn fault for buying it. Research your potential purchase for Linux compatibility, and don't buy it if it won't work. The product tells the purchaser how to use it, but you have to have the software specified.

    4. Re:Linux by Oestergaard · · Score: 2

      I haven't seen a printer without full Linux support since the days of the type-wheel printers.

      Any decent laser has at least PostScript Level 2, which means it will eat data from any decent Linux application directly. We don't need no steeenkin' drivers !

      That is why apps generate postscript. That is why printers eat postscript. That is why postscript is good :)

  3. Lexmark Z33 by hattig · · Score: 2, Funny

    I finally managed to get my cheap-ass USB Lexmark Z33 to work with Linux. This would have been simpler had CUPS not been running, as the Lexmark provided Linux drivers are for LPD only... it wasn't the simplest thing ever. The Lexmark GUI tool looks good though.

    However, the printer is ass. The sheet feeder puts a dent in the paper at the bottom, and the paper goes in at an angle, and it only works one sheet at a time.

    Never again will I listen to the wife when it comes to buying a printer. I wanted a black and white laser with a network connector. She was like "but that is expensive when you could get this one"...

    1. Re:Lexmark Z33 by Ctrl-Z · · Score: 3, Informative


      I haven't had any trouble with the Epson Style Color 777 that I bought a year and a half ago. It works great with Linux. I remember when I got the printer, I checked linuxprinting.org and found that Lexmarks weren't very well supported at that time.

      --
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    2. Re:Lexmark Z33 by geekoid · · Score: 2

      Sounds like a typical managment screw up...

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  4. My Printer of Choice by MxTxL · · Score: 2, Interesting

    HP 2200

    Full duplex. Fast. Ethernet ready.

    mmm...

    1. Re:My Printer of Choice by masterkool · · Score: 2, Informative

      Here is a link to the HP Source Forge site. It has a lot of information on Linux printing

      --
      I once shot a man who posted too many, "Imagine a beowulf cluster of these"
  5. i sold hp for a while... by psychalgia · · Score: 2, Interesting

    basically they teach you not to lie but they teach you lies and hype about the product. its amazing how three companies cna do 9 independant studies and arrive at 27 different results.

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    1. Re:i sold hp for a while... by macdaddy357 · · Score: 5, Interesting

      I fix HP, and other brands. The following is a true story about an Officejet G-85 a customer brought in for repair that would not fax or receive fax. It gave an error message, and prompted to cycle power when either was attempted. HP is a sinking ship. Before the merger, HP had serious problems, all of which have been aggravated since the merger. They have lost market share, and are losing money and don't for a minute think it's because they give lousy customer service. I am a repair technician. Recently, a customer who bought an Officejet G-85, a single unit that prints, scans, faxes and copies. It failed in about a month, but more than 14 days, so the retailer wouldn't take it back. The end User called HP. Lexmark, Brother, or just about any other manufacturer would have replaced the unit, but the customer was told to take their G-85 to an authorized service provider, so it came to me. My company was not able to repair the unit. Like all ASPs, we were only authorized to "facilitate repair" by sending it in to HP. They sent me a replacement with no automatic document feeder; with out which the unit was useless. When I complained, they said one was on it's way, but instead sent a manual and cable set. This whole process took three weeks. At this point, I asked HP to just send the end user a new G-85, as they should have done in the first place. They refused, and sent me a document feeder, but the emblem that says HP Officejet G-85 was missing. Again, the unit was incomplete, and I could not return it to the user. By now, it had been one month. I e-mailed Carly Fiorina, and called their headquarters, all they did was offer phony apologies, and pass the buck, blaming other people. Eventually, the end user, called HP, and was accused of wanting something for nothing by a man named Jim Williams. He told me at that point that he was going on vacation, but the problem would be handled. The end user would get a new unit. A week later, I heard from the end user, who still had nothing. I e-mailed and called again. Finally, they replaced the end user's unit with a new one. It had been nearly six weeks. They also kept sending me parts, including a second document feeder, worth $185.00 retail. When it was over, they asked me to return the G-85 base unit only, without either automatic document feeder, the accessories, or the manual and cable kit. They instructed me to just throw away more than $400 dollars worth of parts. How can a company that is losing money afford to just throw away four hundred dollars, when they couldn't afford to give an end user any customer service or customer satisfaction at the outset? I have not thrown away the parts, and hope I will have an opportunity to use them, but I don't have a lot of storage space. HP has angered a customer who will never buy their products again, and probably tell dozens of people why. They have also made a service technician, namely me, lose confidence in their products, and stop recommending them to anyone. HP is a sinking ship because Carly Fiorina, and the entire executive staff view their customers as a dirt-cheap commodity, and take them for granted. Based on the news, they must also think that their employees are a cheap commodity, too. People are starting to call them Hewlett Packard Bell all over again, and this time, it is not because they are confusing two companies.

      --
      How ya like dat?
    2. Re:i sold hp for a while... by Anonymous Coward · · Score: 2, Funny

      Ever heard of paragraphs? I am not reading your shit. It hurts my eyes.

    3. Re:i sold hp for a while... by uncoveror · · Score: 2

      Dude! Why did you waste your time e-mailing Carly Fiorina. Don't you know she's a mole for IBM?

      --
      The Uncoveror: It's the real news.
    4. Re:i sold hp for a while... by 0xA · · Score: 2
      I used to work for an HP service center as well, this sounds strangley familiar and that was ~6 years ago.


      Once upon a time I called with a BIOS problem in one of thier workstations, I don't recall what exactly. I got bounced around from tech to tech until one guy finally said to me, "I know somebody that can fix that, I'll transfer you to him." Phone rings, guy picks up....


      It's an autobody shop.


      Stupid HP.

    5. Re:i sold hp for a while... by ender81b · · Score: 2

      You also forgot about the insane policy of 'buying' drivers. We're talking about buying drivers for consumer scanners here! Even worse, alot of nice, business-quality scanners you have to buy the Firmware updates - stupidity at the highest level. Guess who isn't buying HP anymore...

      The funniest thing is I bought an HP scanjet about 1 year ago. On the box it clearly said Win95/98/ME/2000 compatible. Get it home. Plug it in. "these drivers will not work with your OS, go to www.hp.com." Go to HP's site. They want me to pay 20$ for their fscking drivers! Needless to say the scanjet got returned defective.

    6. Re:i sold hp for a while... by Permission+Denied · · Score: 2
      My HP story:

      We had around 15 active HP laser printers in a high-volume environment. One of my primary duties is to write spooling software and various other bits (long story explaining why we need custom spooling software and can't use any available product - this sort of thing is not uncommon in high-volume environments).

      Most of the printers had some sort of bug in the imaging engine. You can upgrade the firmware on the JetDirect card yourself, but the only way to upgrade the printing engine firmware is to get a new ROM chip. According to some of the folks on the HP forums, newer engine firmwares fix a bunch of bugs that look identical to the ones I've been seeing. I've definitely ascertained that these are bugs in the printing engine (saved the windows-generated postscript files, un-obfuscated/expanded them, went through line-by-line, understood the postscript, figured out there is indeed a bug in the postscript engine - you can imagine this is quite a bit of work).

      Now, the thing is that I'm the one that catches hell when someone's excel spreadsheet doesn't print, so I'm none too happy about this. We asked HP for ROM chip upgrades about a year ago, and went through quite a run-around with their service department who couldn't understand the basic idea that I write software instead of fiddling with spreadsheets. To preserve my sanity, I let the higher-ups deal with the HP folks.

      Basic outcome is that's it's been around one year that these firmware chips have been "in the mail." In the meantime, we've moved the HP printers from a high-volume environments into low-volume environments and replaced them with Xerox machines. My life is much happier this year than it was last year.

    7. Re:i sold hp for a while... by macdaddy357 · · Score: 2

      HP's first mistake was by passing the buck to an ASP instead of helping the customer themselves. The people who answer the phones either don't know or don't care which products and ASP can repair, and which ones we may only "facilitate," but they seem to refer things tehy won't even let us fix all the time. When we have to call them, their tech support people just read info from the same screens we could have at their website, but the website can't give a case number or authorization. It's a mess.

      --
      How ya like dat?
    8. Re:i sold hp for a while... by adolf · · Score: 2

      I'd like to point out that there is a small, but very open and reliable enterprise in HP warez.

      I have a ScanJet IIcx from somewhere around the middle of the 1990s. It cost a bloody fortune.

      I tried to download drivers for in 1999, having lost the original floppy (!) disks, with no love from HP, who only wanted to trade cash for their drivers. They seemingly fail to realize that when a customer spends more than $1k on a fucking scanner, that they expect it to be supported forever, or at least until it dies.

      So. Dejanews points me to an HP FTP over in the Orient somewhere, which has current (English!) drivers.

      Download, install. Life is good. I feel no guilt, and don't believe that I should. I might've felt different if this scanner were sanely priced when I bought it, but it wasn't...

      Just as troubling, is Creative Lab's fisthold on their Live!Ware drivers. They, too, used to be free.

      OTOH, many CL cards are easily upgraded from one generation to the next, simply by plugging in a different driver. Gotta love it when the marketing department engineers new products.

      (Live! cards can be turned into Live! 5.1 with driver-supported AC3 decoding and some more signal routing, PCI16 cards turn into SB128, and so on. The whole game reminds me of flashing Ricoh firmware into a Phillips CD-R to fix bugs, or using iRiver's firmware on my Riovolt to get more features, or...)

      Other gripes: 3dfx bought STB some years ago, and killed all of their products immediately. I had an old STB dual-port ISA RS-232 card that I needed jumpers for, and was able to find good documentation at 3dfx.com, cut-and-pasted from STB's original HTML.

      I emailed webmaster@3dfx.com, and thanked him, asking that he do what he could to keep the documentation and drivers online. He wrote back and said that they'd never disappear, since it was no trouble to keep the pages available and provided a useful service for the potential customers that 3dfx aquired along with STB.

      And then, nVidia picked up 3dfx, and dropped 3dfx.com in the forsale bin along with STB's documentation, as soon as the deal was signed.

      nVidia is thus not a company that I consider to be consumer-friendly. Or customer-friendly. Or friendly at all, come to think of it...

      They've even pissed directly upon the GNU community by releasing GPL'd drivers (back in the Riva128, TNT days...) as pre-processed machine code - not C source. And they thought this was OK.

      People seem to forget about these things around here very quickly, as they spout off about how cool the ti400 is (or whatever the latest product for this half is called).

      HP is but one among many.

      On the other side of the coin is IBM and RadioShack. Both have complete documentation, drivers, and information for nearly everything electronic they've ever sold available for free on their web page. I've got old IBM ISA 10base-2 cards that IBM provides bootable (!) PC-DOS floppy setup disk images for. I got handed a Tandy 386SX/25 which I had no trouble finding BIOS setup disks for, and a number of universal remotes which would be useless now if not for the online codebooks RS provides.

      Alas, IBM and RS always charge more than everyone else for all-but-identical items, too.

    9. Re:i sold hp for a while... by macdaddy357 · · Score: 2

      Dude, did you read it? Didn't think so. The end user had the Officejet G-85 less than one month. It was still in warranty. The end user had a lemon they had just paid $400 dollars for, and HP could not be bothered with them.

      About the paragraphs; they went poof when I cut and pasted text from a word document. I didn't fix them, because I was in a hurry to post. Besides, slashdot is not a college English course.

      I am an A+, and HP certified technician, and I feel people deserve to know what HP put one of my customers through. Maybe they will refrain from buying a Hewlett-Packard Bell, and be spared a lot of headaches. Your callous attitude reminds me of the tech support people at HP. Do you work for them?

      Companies that take their customers money, and run don't deserve to have any customers. Customer service and customer satisfaction need to be more than buzzwords, as Packard Bell learned, and so many other defunct companies.

      By the way, why did you post as anonymous coward, and then give your name and e-mail? You are going to get flamed by a lot of people who HP has screwed over.

      --
      How ya like dat?
  6. HP's by strredwolf · · Score: 2

    Alot of the HP printers, both inkjet and lazer, have very good support from HP themselves. Since Ghostscript came out with a plugin interface for printer drivers (instead of patch and recompile), installing the drivers is eazy no matter what LPD/LPRng/CUPS/etc you use.

    --

    --
    # Canmephians for a better Linux Kernel
    $Stalag99{"URL"}="http://stalag99.net";
    1. Re:HP's by mickwd · · Score: 3, Informative

      If you're an unfortunate owner of an HP DJ9xx class printer (e.g. HP DeskJet 970) which the HP Linux driver doesn't (yet) support in hi-resolution printing mode, please see this entry in the Sourceforge forums for the HP Inkjet Driver project for a patch to HPIJS to support hi-res printing in 1200x1200 mode (and other enhancements).

      It's here.

  7. Yes Xerox.. by Lumpy · · Score: 5, Funny

    Xerox Phaser 850 color laser printers live up to all the claims, have the best linux support on the planet (Postscript printer... out of the box) and you wont get robbed blind on the ink prices....

    granted... the printer is $3500.00USD Appx (I have 4 of them... 2 DX's and 2 N's so I got a good deal :-) but is the best thing cince sliced bread IF.... your users have 1/3rd of a brain... all of them have had ZERO trouble except for one receptionist who has done $1500.00 worth of damage to one printer in 2 seperate instances... and has caused another $400.00 in damage to it recently...

    First she violently rips a jammed paper out of it... leaving a nice 3"X3" chunk stuck deep inside instead of using the obvious levers for releasing a jammed piece of paper.. then she loads the paper tray with inkjet lables that decided to adhere to the printing drum...after she ran the same label sheet through 5 times trying to get them looking just right and removing a few of the labels..

    oh and finally she broke the high capacity paper drawer by "using her foot" to remove the paper guide.... because it wouldnt come off easily (you have to lift a tab first that is labelled in several languages..

    so if you are stupid.... dont get a Phaser 850 printer... or if you have stupid workers in your office...

    --
    Do not look at laser with remaining good eye.
    1. Re:Yes Xerox.. by pacc · · Score: 2

      Hire her, she might be what Xerox needs to make printers that _really_ last. If they are on a leasing contract, it will probably pay off in the long run.

  8. Not necessarily lying by afidel · · Score: 2

    You often have to read the fine print (if you can find it). The industry loves to do things like qoute printing costs based on 15% color coverage, which is less than one embeded pie chart. They will also almost never quote time to first page, because heat up times or nozzel cleaning cycles would put most people off. Another common trick is to quote print speed for 150dpi economy printing then quote the great high end resolution that takes 9 minutes per page.

    --
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  9. Linux printers. by aardvaark · · Score: 4, Informative

    Both Epson and HP are really pretty Linux friendly. They release info to the community, and I think Epson has actually written some Linux printer drivers, and released them open source. I chose an Epson printer after learning they are also very good about supporting their scanners with Linux.

    I've purchased several printers and scanners from both HP and Epson over the years, and never felt like I was cheated or what have you. They've all worked under Linux without a hitch.

    However, if you want absolute Linux compatibility, spring for a postscript printer. They will always work without a hitch, but are a tad spendy.

    --
    If I had no sense of humor, I would long ago have committed suicide. -Ghandi
    1. Re:Linux printers. by benwb · · Score: 2

      Lexmark Optra 312L is available for ~ 200. It's speedy, and a great printer. Lexmark doesn't advertise it as supporting ps, but it's exactly the same thing as the 312 with a smaller print cartridge. I have on at home, and it works like a champ.

    2. Re:Linux printers. by smnolde · · Score: 2

      Since *NIX supports postscript right out of the box I bought an HP 1200 laserjet for $390. The printing is very good and i had it printing in ten minutes with FreeBSD.

      I've also used ghostscript to print to my color Epson 400 inkjet (now retired) without any problems.

    3. Re:Linux printers. by AaronW · · Score: 2

      I have an Epson Stylus Color 800 printer which I had used with OS/2 and Windows with few problems. I have it connected to a network print server so I can easily share it on my LAN. SuSE Linux, however, has been nothing but trouble. When I finally got the margins working right, it randomly inserts horizontal lines in the output. It isn't the printer cable since it is connected to a print server.

      I finally got fed up and bought a used HP Laserjet 4M/Plus fully loaded with memory, Postscript, and an Ethernet port and havn't looked back since. The output is great and I have had zero problems with it.

      --
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  10. I use an Okidata laser by WCMI92 · · Score: 2

    I have two printers... A dinosaur of a HP DeskJet 672 for color, one that I can easily get cheap 3rd party carts and refills for, and an Okidata OL4W LED/laser printer. I got the Oki used, and I now use it for virtually ALL my printing (which isn't all that much, actually). It also gives me the advantage of being able to print anything that I have that needs it (ie, resume) in sharp, professional type.

    Toner for the Oki is cheap, and I've not replaced it even once. Both print fine from Linux.

    The HP Deskjet is slowly dying, which is to be expected given it's age (6 years). Given what I've read about HP's tricks with their low end deskjets (and their firing of Bruce Perens) I would have another one only if GIVEN to me...

    I am in the market for a new color printer... Which manufacturer sticks it to you LESS than the others? I'm considering Epson, Lexmark, and Canon (I owned Canon prior to the HP, and was less than impressed with the durability of their printers).

    --
    Corporatism != Free Market
  11. modern printers by PiGuy · · Score: 2, Informative

    Most modern printers are terrible - they don't
    support PostScript, they have no internal memory,
    they hold a miniscule amount of paper, and they
    get jammed often. My family's Lexmark inkjet is
    case in point - it holds about 30 sheets, has no
    memory, and only uses Lexmark's "jnl" format.
    Laser printers are somewhat better, but I've no
    expreience with them.

    Me? I use an Apple Imagewriter II. Sure, it
    doesn't support PS, but that's what ghostscript
    is for (does a nice job, too). Never jams, has
    unlimited paper supply (the paper is stored
    externally), almost never gets jammed, and even
    has 2KB memory in it, upgradable to 32KB! Most
    printers die after a few years, but this one's
    twelve years old and running strong!

    1. Re:modern printers by PurpleFloyd · · Score: 2

      See if you can find a used HP laser online. I have an old Laserjet IIp that has been in continious use for longer than I can remember. Supports Postscript natively, has decently fast printing, great quality. While the toner cartriges aren't cheap (about $60-70 US), with my moderate usage I can squeeze 3-4 years of use out of one cartridge. Also, it can take really cheap paper that an inkjet would never print on. Anything that won't melt onto the fuser will print beautifully. And because it's got native Postscript support, it will coexist happily with damn near anything. Windows, Linux, Mac, oddball machine that was only produced for 6 months by an unknown Taiwanese company, anything. Not only that, they're relatively cheap. You could probably score one on ebay or something for the $80-150 range.

      --

      That's it. I'm no longer part of Team Sanity.
    2. Re:modern printers by J4 · · Score: 2

      I have one of those Imagewriter II's. It's a 9 pin dot matrix. Not even NLQ. It's built like
      a tank, but it's strictly utility grade output.

  12. Re:Linux support by wytcld · · Score: 2, Insightful

    Manufacturers who provide Linux support are enabling their users. In my modest life experience, those people and organizations that are more generous in enabling others are also more likely (not a perfect correlation, but a significant one) to be honest and straightforward in other ways. Openness tends to generalize across dimensions.

    --
    "with their freedom lost all virtue lose" - Milton
  13. Lexmark inkjets and Epson inkjets by Andy+Dodd · · Score: 3, Interesting

    It's probably improved a bit, but a few years ago Lexmark had *NO* Linux support.

    I don't know about speed, but quality-wise when printing photos, Epson is one of the best AND has *excellent* Linux support. (Not from the vendor, but Epsons always seem to get the coolest new driver improvements under Linux.)

    --
    retrorocket.o not found, launch anyway?
    1. Re:Lexmark inkjets and Epson inkjets by nphillips · · Score: 2, Informative

      I will second the comment about Epson Inkjet. I have a Photo 785EX and had no problem getting my Linux box to talk to it, via CUPS and gimp-print. And the quality is phenomonial. Most people can not tell the borderless 4x6in prints are NOT photo prints.

    2. Re:Lexmark inkjets and Epson inkjets by garf · · Score: 2, Interesting

      Lexmark do support linux, after a fashion.

      Sadly, I had numerous problems getting a windows 98 client, with the offical Lexmark driver, to print to a samba (linux) server, wired up to a Lexmark Z52. Talk about the windows printer driver sending samba in to a complete rage.

      Never again...now it works after I fiddled with the lexmark driver on the windows machine.

      I mean who needs windows printer drivers that talk to you?

      --
      H&Ks Garf
    3. Re:Lexmark inkjets and Epson inkjets by deaddeng · · Score: 2

      I was thinking about getting one of these, but didn't see a specific cups driver for it. Which CUPS driver are you using?

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      --- .085 as cool; proving that a little knowledge is dangerous
  14. You get what you pay for. by silverhalide · · Score: 5, Insightful

    Hate to be a whiner here, but you get what you pay for. If you pay $200 for a printer, you're not getting a 24ppm anything, period. My personal experience has been the higher end printers are more loyal to their specs. I've worked for a company that owns several laserjet 5siMxs (HP's workhorse from a few years ago), and those things nailed 24ppm on the dot after the first page was out on most jobs. The newer 8000 had a faster processor which got the first page out quicker. Point being, if you want a fast printer, pony up the money and pay for it. Otherwise, be content with your slower inkjet and/or laser. The best deal by far are the old Laserjet 5L and 6Ls on ebay for around 50-100 bucks that reliably churn out 3-5 pages a minute. With recycled cartridges, they are by far the most economical printing solution (under 3 cents a page), and their prints look just as good as the new printers. Save your money, buy used printers.

    1. Re:You get what you pay for. by Hollins · · Score: 4, Informative

      The HP 5L had a terrible feed problem because they relied on gravity to pull in the paper. They would like to suck in 8 pages at a time. I owned one that had this problem, and found a lot of users online complaining about it. It seemed to crop up after a couple thousand pages. HP told users to be sure their printers were on stable, horizontal surfaces (duh), but not much else.

      I don't know if this was corrected in the 6L, but I won't be buying a gravity feed printer again.

    2. Re:You get what you pay for. by SoCalChris · · Score: 2, Insightful

      I have a 5L that was having this problem. I talked to the friendly HP service rep at our office, and he sold me a new pickup mechanism for $20 and gave me instructions how to replace it. The thing has worked like a champ again since then.

      I can't even imagine how many thousands of pages it has printed in it's lifetime, but it has gone through at least 10 toner cartridges so it has really been quite a workhorse for me.

    3. Re:You get what you pay for. by Capt.+DrunkenBum · · Score: 2, Interesting

      1989 HP IIp Bought for $25

      I have gone through 3 toners since I bought it 4 years ago.. Still going strong.

      --

      Not everyone deserves a 320i

    4. Re:You get what you pay for. by Dynedain · · Score: 2

      Yep, mine did the same thing....after about 3000 pages or so it would start to grab the entire pile instead of just one sheet....supposedly there was a cleaning kit or replacemnet rollers or something to correct the problem, but I could never find it.

      Other than that, it was an extremely reliable small deskspace laser printer with extremely good quality. Mine has been in a box for the last couple years, since I didn't have the deskpsace, and because I go a Deskjet 1220 (mmmm.....llx17 color glossies :D) but now that I've moved into a new place, I think I'm going to dig it out. If I remember correctly, it was compatible with the jet-direct cards, and it could easily be updated to 8 Mb of RAM (from the default 1). It was a good laser printer for a very good price.

      --
      I'm out of my mind right now, but feel free to leave a message.....
    5. Re:You get what you pay for. by meduse · · Score: 2, Informative

      I too had this problem with a 6L. One day, I found this support page on HP's site. They had a fix. Their so-called "Seperation Pad" is basically a piece of sticker to put on the feeder. They shipped me the fix to Canada from UK at absolutely no cost. I did not have a single paper jam ever since.

      That's what I call great support.

      Now, checking if the fix exists for the 5L is left as an exercice...

    6. Re:You get what you pay for. by Dynedain · · Score: 2

      Do you happen to have the part number, description, or someting of the like so that I can find it to order it from HP?

      Can't find anything about it on HPs website except for the $189 maintenance kit for a printer that has reached an insanely high page count.

      --
      I'm out of my mind right now, but feel free to leave a message.....
    7. Re:You get what you pay for. by jedrek · · Score: 4, Insightful

      My family has owned about half a dozen HP LaserJets (we've had 2 printers outside of the LJs) and we actually purchased 2 5Ls, remembering the excellent experience we had with the IIIP and II. Those 2 5Ls went through 10-15 repairs and they STILL sucked. Finally sold them off.

      The IIIP we own, on the other hand, is 10 years old and has been repaired once, for $20.

      They don't make 'em like they used to.

    8. Re:You get what you pay for. by 0xA · · Score: 2

      Tanks for the link man. I knew about this problem and actually used to be an HP VAR service guy.

      I didn't know they were giving the replacement kits away though. Much apreciated.

    9. Re:You get what you pay for. by Wanker · · Score: 2
      This might be what you are looking for.


      I'll second this. The http://www.fixyourownprinter.com site has lots of useful tips for common problems on older laser printers. If only they had a section for troublesome inkjet printers...
    10. Re:You get what you pay for. by Da+Schmiz · · Score: 2
      This problem was determined to be a design defect, and for quite a while HP was providing free or at-cost repairs as mandated by an HP Service Note. (I think, though, that this may have expired by now.) The fix is just to replace the separator pad at the bottom of the paper chute... but I'm not sure if you can buy that part if you're not a tech.

      AFAIK, any good tech at an authorized service center should be able to do it in about 30-45 minutes (which is harder than it sounds, since you have to tear down half the printer to get to the feed assembly... another reason not to try it at home. Pretty much any printer that's designed for the "home" market is built so that the hardest part of working on it is figuring out how to get the cover off.. and LaserJet 5L/6L/1100 is no exception.

      --

      "Anything is better than IE, and you can quote me on that." -- Wil Wheaton.

    11. Re:You get what you pay for. by Tablizer · · Score: 2

      I don't know if this was corrected in the 6L, but I won't be buying a gravity feed printer again.

      It would be fun to be in tech support and suggest to the consumer to try printing at lower altitudes where the gravity is stronger.

      I have gotten responses that were nearly as silly, Example:

      Me: "Your app pages don't fit on my monitor and I have to scroll left and right for every line."

      Tech-sup: "Turn up the resolution"

      Me: "It is too hard to read at higher res."

      Tech-sup: "Then buy a bigger monitor."

      Honest to God they told me that. Fortunately, they bellied up. No surprises there.

    12. Re:You get what you pay for. by adolf · · Score: 2

      HP will (or at least, has in the past) sell odd parts to end users, as long as you're polite and adept at describing what it is. If you've got the part number on hand, it's probably even trivial.

      I ordered a new upper blower for an ancient HPLJ III by calling their service department and asking for one. The guy on the other end of the phone was initially confused because he didn't think that the LJ III had any blowers in it. When I described to him the squirrel-cage-looking contraption in front of me, he began to understand.

      Turns out that, at some point, HP replaced the strange blower assembly with a square fan on a metal bracket.

      Which was fine with me.

      The fan, which arrived at my house fairly quickly, was complete shit. It lasted a only few months before I had to tear the printer apart again and replace it, but since I already had the fancy bracket, I just ordered a medium output 24VDC fan of same dimension from Mouser Electronics for a few dollars.

      I decided to replace the lower blower, at the same time, but I when I did so I left it in place to help plug the hole in the back of the machine -- I didn't feel like paying HP's price for a useful metal bracket and a broken fan. So, I cut a hole in the bottom of the printer, and mounted a 24VDC 80mm fan. I put a fan guard on the outside and re-routed some internal wiring to keep things from getting chewed. I also invested approximately $2 in some very nice, extra tall self-adhesive feet made from matching grey rubber by 3M to elevate the printer enough for air to flow underneath.

      It lives to this day, churning out pages like you wouldn't believe.

  15. Time to *start* printing by ckedge · · Score: 2


    I tell you what, my Cannon 750 prints damn fast, but the amount of time it takes to get the very first page out is outrageous!!! (I'm talking about a simple plain old page of ascii text, no graphics, no special fonts.)

    A full minute!!

    I'd bloody well like to see some statistics on that. I rarely print big long documents, but I often print the odd page or two. The *effective* print speed ends up being 1-3 ppm, even though once it gets going it can do 11ppm.

    WTF is the printer doing? I don't remember the old BJC 200's taking that long to get started.

    1. Re:Time to *start* printing by afidel · · Score: 2

      The printer is assuring that the inkjet tubes are clean and full of liquid ink instead of dried out crud that has been sitting there. This is the only way that you can assure good page quality after the printer has been sitting for more than a few hours, especially as drop size is now down to single digit picoliters. Lasers have similar warm up times but for them it is warming the fuser to assure the toner is fused properly to the paper.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  16. Re:Stick with HP printers by laserjet · · Score: 2

    "Bagged", in the instance used in the parent post to which you replied, means "got rid of". The troll meant "since they got rid of Bruce Perens". You didn't catch the altered meaning, so now you know.

    --
    Moon Macrosystems. Sun's biggest competitor.
  17. Agreed! by Jerky+McNaughty · · Score: 3, Informative

    I picked up a 2200dse (duplexing, USB/parallel but no network) for just over $700. It has built-in PostScript which makes setup under UNIX-like OSes easy and eliminates the need for ghostscript which I've used over the last eight years. HP had a deal where you buy an additional toner cartridge at the same time and get 16 MB of RAM free. I sprang for it. I also picked up a 610n JetDirect 10/100 card off of eBay reasonably cheap. It's quite nice to have it on my network at home with minimal setup hassles.

    Great quality printing at a not-too-unreasonable price. My previous printer (HP LJ 4L, which I paid $700 for back in, oh, late 1993/early 1994) ran without a single problem around 15K-20K sheets---hopefully this will last as long or longer.

    1. Re:Agreed! by afidel · · Score: 3, Informative

      I think time got to the plastic more than wear, the LJ series typically has routine maint times around 200-300K pages (bigger models like the 8150 are around 350K), and they typically last 2-3 main cycles before things become bad enough to put them out to pasture in high use environments. I have serviced several LJ3 and LJ4's where a single plastic gear had just gotten old and brittle and shattered, after replacing said gear the printers typically last another couple years.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:Agreed! by Large+Green+Mallard · · Score: 2

      We just replaced out Apple Laserwriter 16/600's at work this year.. after each of them had done close to 700k pages :) Poor printers. We replaced them with HP4100tns .. they've already done an average of 70k pages :)

  18. HP Deskjet 960C. by garcia · · Score: 2

    Contrary to popular comment here on /., the HPDJ 960c does NOT do what I expect it to do on the Linux platform w/CUPS.

    Sure it works, and for B&W it works fine. But when I try to print color photos (on photo paper) it just blows. I have to print over the network to it from a Windows machine.

    According to HP this printer will print 15ppm draft B&W and 12ppm draft color. Unfortunatly I have absolutely *no* use for draft mode so what good do these numbers do me? Marketing ploys and mind games. I am thinking for the work I do (B&W mostly) that it is around 5 - 7ppm all text.

    I like the printer in that it is about $200 retail, it has both USB and LPTx, and it is relatively quiet compared to my previous printer.

    Problems are that it is slow, it runs out of ink WAY too fucking fast (I mean w/my DJ 400c I used 2 B&W cartridges, and 1 color cartridge in 5 years), w/this printer, 2 B&W's and 1 color since December 25th. Note: I printed TONS more shit in 5 years than I have since Dec. 25th.

    CUPS makes printing on the Linux machine ok. It's nothing special but it works. I still have to print from Windows if I want color photos to look right. It's slow and it sucks ink.

    If you are using it for B&W text mostly, it's affordable, good quality printing (600x600 dpi black, 2400x1200 dpi photo color), and it has an LPTx port for Linux.

    YMMV.

  19. The best printer on Earth (that we can afford) by pla · · Score: 5, Informative

    About two years ago, I bought a Brother HL-1270N. Around $450, but probably cheaper today (and still competitive as a reasonably high-end home and small-office printer).

    It does 12ppm, connects directly to 100bt ethernet (so I don't need a slave PC as a print server), and of course it works just fine with Linux (supports PCL6 and PS2).

    Black-and-white laser, but *very* good quality (1200x600... At 25-up, I can still read a 10pt font, though I need a magnifying glass to do so) and a high throughput make it thge single best printer I have ever used (not just owned, used... at my previous job, we had a variety of serious high-end HP lasers, y'know, the $15k type) and they all SUCKED in comparison).

    Not as cheap as a chinsy little $80 color inkjet, but, 99.9% of the time I care more about printing speed and quality than having color on my printouts. And when I do, I visit Kinkos (If I actually need a color document, you can bet I won't accept the crappy quality of those $80 inkjets).

    Incidentally, for quite a lot less (around $150) you can get the HL-1240. It has very similar stats (my parents have one of these, and it impressed me enough to get the 1270N for myself), except no ethernet and half the memory. If you don't mind needing a PC to act as a print server for it, this makes a GREAT deal on an amazing printer.

    1. Re:The best printer on Earth (that we can afford) by seeken · · Score: 2

      I second this, I got one in March last year and it has been wonderful.

      --

      Surfing the net and other cliches...
      (Who Meta-Meta-Moderates the Meta-Moderators?)
  20. If HP made automobiles by darylp · · Score: 3, Informative

    They'd roll off the production line with half a tank of petrol, but if you ever wanted to fill them up again you'd need to buy a new HP-approved carburettor.

    Inkjet printers are one of the worst IT scams in the business. Ink should be a commodity, like fuel. We shouldn't have to be locked in to the tyranny of overpriced printer cartridges with built in heads and the like.

    1. Re:If HP made automobiles by KernelHappy · · Score: 2

      I've never been a fan of ink cartridges that contain print heads, nor ink cartridges that contain more than one ink color, nor printers where you cannot easily replace the print head as necessary.

      Actually some manufacturers are returning to a two piece setup that allows you to change the ink cartridges and the print head seperately. Personally I'm completely willing to pay extra upfront to save money in the long run.

      --
      -- Button up, your ignorance is showing
    2. Re:If HP made automobiles by Oliver+Wendell+Jones · · Score: 2

      Personally I'm completely willing to pay extra upfront to save money in the long run.

      Sadly, though, the printer market, and ESPECIALLY the inkjet market now runs under the Gillette business plan of give away the razor and make your money on the blades. I don't think we're going to see the opportunity to reverse that any time soon.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
  21. article benchmarks are disappointing... by yorgasor · · Score: 2

    Along with almost every printer's ppm benchmark I've seen, manufacturers also include the time to first page. Printers consume a lot of power (my HP 4P laserjet sends my lights flickering every time it prints), so it rests in a power saving mode. When it gets a print job, it takes it a little while for it to heat up enought to burn the toner on the paper. This warm up time can often take 30 seconds or more. If the author wanted to give meaningful statistics on a printer's ppm, he would've started timing after the first page was printed, or include the initial warm up time.

    --
    Looking for a computer support specialist for your small business? Check out
  22. Re:What about paper type? by laserjet · · Score: 2

    HP doesn't make the paper, they just buy it from another manufacturer and put their name on the label. A lot of companies do this. And no, HP printers can not tell if it is HP paper.

    --
    Moon Macrosystems. Sun's biggest competitor.
  23. Re:Not all geeks run Linux... by dattaway · · Score: 2, Insightful

    As much as I detest Microsoft, I've reached the conclusion that the GPL is a greater long-term threat.

    And printers, specificly a troublesome one made by Xerox, is why RMS developed the GPL.

  24. Re:What about paper type? by zangdesign · · Score: 3, Interesting

    Most people don't know about paper quality. HP inkjet paper has a higher density and brightness than the standard paper you run through your laser printer. It is designed to hold the ink better.

    The trick here is that they want you to buy HP printer supplies, but reality is Hammermill and Weyerhauser have perfectly good inkjet paper that is just as bright and dense.

    So whenever is says HP quality paper, think "bright and dense". That's all it takes.

    --
    To celebrate the occasion of my 1000th post, I will post no more forever on Slashdot. Goodbye.
  25. Re:Not all geeks run Linux... by gorilla · · Score: 2
    Printing is a problem with any OS. Handling paper & ink/toner is a mechanincal process, and as such means that there is lots which can go wrong. Unfortunatly the majority of users won't think what to do when the printer displays 'paper jam' and just call the help desk.

    The next biggest problem is probably spooling, sending their printouts to the wrong print queue, or a disabled or just slow queue.

    Unix definatly has some challenges, for example the lack of a universal driver standard, but these are configuration issues, not user issues.

  26. Not the point... by Lurkingrue · · Score: 3, Insightful

    You may, indeed, "get what you pay for", but that isn't why everyone is so ticked off. The point of this whole thread is about how printer companies practically lie to potential customers about their machines' specs.

    A low price may warrant selling junk, but it doesn't (shouldn't?) permit deceptive marketing practices.

  27. Does reporter ignorance really equal "ploys"? by Snowgen · · Score: 5, Insightful

    So, I read the article, the bulk of which was that the reporter's 17 ppm printer had a throughput of significantly less than that when printing a trio of single pages.

    No kidding. The problem here isn't that the printer manufacturers are trying to pull a fast one on the consumer. The problem here was that the consumer in question was ignorant about what the rating meant.

    I bought my first laser printer back in the 1980's. Back then it was only computer geeks buying these toys, and we all knew that when a printer was rated at 6 ppm, that meant that the printer engine itself was rated at 6 ppm. The engine speed didn't account for the time the printer's processor took to render the PS or PCL code into a laser raster. We all knew that in order to get 6 ppm you would have to set the printer to print 6 (or 12 or whatever) copies of the same page. That way the printer's CPU only had to parse the PS/PCL file once and just start spewing forth paper.

    Back then, when most home use dot-matrix printers were printing at about 100 cps (roughly 1.1 ppm if my math is right), this seemed like a fair and equitable way to rate laser printers.

    So it's not that the printer manufacturers are trying evil ploys to up their PPM ratings. It's simply that times have changed, and that consumers no longer bother to educate themselves before making a purchase.

    At least that's how I see it. It's a free Internet--you can disagree if you want.

    1. Re:Does reporter ignorance really equal "ploys"? by chill · · Score: 5, Insightful

      Since it's a free Internet -- I'll disagree.

      Printer manufacturers print the PPM in big, bold letters on the box. They use it as a main selling point, same as with DPI. Yes, there are several cavaets that the buyer must be aware of. However, it is deceptive marketing.

      Same goes for tape drive manufacturers who quote 2:1 compression figures in 2" high letters; monitor manufacturers who make the "viewable" size much smaller than the regular size.

      Well, the monitor people are getting better. A couple years ago you couldn't find "viewable size" anywhere on the box. And LCDs are "true" size -- not that inch-behind-the-bezel size.

      Yes, it is up to the buyer to educate themselves. However, printer manufacturers are very much like car dealers in that they SHOUT the one number, while whisper all the "gotchas". Deceptive.

      --
      Learning HOW to think is more important than learning WHAT to think.
    2. Re:Does reporter ignorance really equal "ploys"? by SirSlud · · Score: 2

      But they put it in big letters on the box. Not for geeks. For normal people. Its pretty clear they are out trying to take advantage of people's misunderstanding of the rating. It's really as simple as that.

      No wonder people have such crappy experiences with computers. They way they are sold, the companies go with the numbers that seem to fool the customers the best, the geeks yell "wise up" at people who don't have the opportunity to spend time learning about computers, and the point of sale folks and the companies with the best marketing strategies take the money and run.

      Caveat Emptor is understandable in small amounts, but when the numbers companies use to assert competative advantage become meaningless, this isn't "buyer beware", its "buyer distrust". If you want to live in that world, go ahead. I don't, nor do I wish to subject my friends and family to a world where they need to become the super-geek I am in order to make smart purchases. When it comes to how technology is marketed, its little wonder non-computer people are so scared to spend their money without the advice of a computer nerd on hand.

      --
      "Old man yells at systemd"
    3. Re:Does reporter ignorance really equal "ploys"? by Coplan · · Score: 2
      I was pretty befuttled by the article, until I read your comment. It got me to thinking about this particular reporter's testing. Did he time his printing averages from the moment he pressed the print button? Or did he wait 'til the first page started printing?

      Then I realized that we don't know that, because the reporter never published his method.

      I am a firm believer in the scientific method. It's been proven, and has stood the test of time. The method should be applied to all testing, even in the computer world. And the method should always be published with the result data. As is the case with this reporter, we don't know this information, and therefore his test is not reproducable.

      I guess I don't necessarily believe this writer's data. I do, however, agree with his market analysis of the printer market. Printer makers make the money off of the print cartridges -- but this is not anything new, and I don't see any problem with that sort of market plan. This type of market plan is very common -- in the game console market, in some current games (any MMORPG game), even with some hardware (like ZIP drives, JAZ drives, etc). Is there any reason to have a problem with such a market? It is fairly profitable...and I have no problem with that.

      I have learned to conserve my printing over the years. I don't print useless stuff anymore. I'm sure that many people do the same.

    4. Re:Does reporter ignorance really equal "ploys"? by RatBastard · · Score: 2

      Unlike TV sets, there is no law that says a CRT computer monitor has to rated by the viewable area. CRT sizes are shown as the actual size of the picture tube, outside edge to diagonally opposed outside edge. LCD monitors are subject to the law that says that display measurements have to reflect viewable area.

      And yes, you are absolutely correct in your assertion that these people engage in deceptive advertising. It amazes me that people trust the computer manufacturers at all when you consider the crap they pull.

      The sad thing is that until there are laws that force them to be honest, they will lie like mad to make their stuff look good.

      I haven't sold computers in retail for about seven years now and I still feel dirty and slimy for doing it.

      --
      Boobies never hurt anyone. - Sherry Glaser.
    5. Re:Does reporter ignorance really equal "ploys"? by alcmena · · Score: 3, Informative

      Well, the monitor people are getting better. A couple years ago you couldn't find "viewable size" anywhere on the box. And LCDs are "true" size -- not that inch-behind-the-bezel size.

      If memory serves me, this was due to a law passing and not due to the kindness in the hearts of CRT manufacturers. I could be wrong, but I seem to remember the "viewable size" being a big enough issue a few years back that a law was passed requiring the actual display size to be printed on the outside of the box.

    6. Re:Does reporter ignorance really equal "ploys"? by Jester99 · · Score: 5, Insightful

      Frankly, that's crap.

      Let's say that you need a letter hand-delivered to somebody 10 miles away. And there are no roads to drive on. You gotta get a guy to run there with the letter.

      If I come up to you and say "Hey, I can run 20 miles an hour, let me deliver the letter for you," you would say "that's great! You're hired."

      What I neglected to tell you was that I can only run twenty miles per hour for about 15 seconds. And that's if I'm running down a steep hill. For the 10 mile jog to the delivery point, I can really only average maybe 2 miles per hour.

      Was it up to you to know what I meant when I said I could hit 20 mph? I wasn't lying, I was just not telling you what you wanted to know.

      If I'm buying a printer and I see the words "20 pages per minute" on the box, I expect to queue up 80 pages of documents in Word, come back four minutes later, and see the 80th page spitting out. If it can't do that, then they're not living up to their claim.

    7. Re:Does reporter ignorance really equal "ploys"? by TheAwfulTruth · · Score: 2

      The CRT "measurements" were not at all deceptive. The manufacturer bought a 17 in tube and made a complete monitor from it, then they called it a 17 in monitor. The 17 inch tube had a larger image than the 15 inch tube even though the image was 17 and 15 respectively. No one was ever trying to sell at 17 monitor that had the same or smaller image than someone elses 15 inch model. That WOULD have been deceptive, but that was NEVER the case. There was no deception of any kind.

      The addition of the viewable area was "nice", but hardly informative to the point of preventing any kind of percieved fraud.

      --
      Contrary to popular belief, coding is not all free blow-jobs and beer. Those things cost MONEY!
    8. Re:Does reporter ignorance really equal "ploys"? by evilviper · · Score: 2
      Printer manufacturers print the PPM in big, bold letters on the box. They use it as a main selling point, same as with DPI. Yes, there are several cavaets that the buyer must be aware of. However, it is deceptive marketing.

      No, no, no. It's no more deceptive than quoting the price per-page, or the maximum usable space on a hard drive based on the gross space, rather than the space after partitioning and formatting.

      It's a perfectly good comparison relative to other similar devices. e.g. There's no question a 24PPM printer will be faster than a 10PPM printer.

      Same goes for number of pages a toner or ink cartridge will print. 5% coverage is less than most documents, but no one can guess how much coverage your documents will use, so 5% is as good a relative comparison than any other.

      With hard drives, it's the same case. They can't possibly guess how much will be usable space in your configuration, so the gorss space is just as good a relative comparison as any other.

      Same goes for MHz processor ratings. It isn't the definitive real-world measurement, but it does give you a relative idea of how it compares with another processor.

      I could go on with the examples here, but I think that illustrates my point clearly enough.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    9. Re:Does reporter ignorance really equal "ploys"? by chill · · Score: 2

      "Automatic Transmission" isn't misleading.

      Automatically shifting from Park to Reverse to Drive would be mind reading. An automatic transmission shifts by itself between drive gears: 1, 2 ,3 ,4 and maybe 5.

      "Common Knowledge" doesn't make it any less misleading. "Oh, they're lying but everyone know it so it doesn't count." Sorry.

      They all still do it because it is a vicious circle. The tape drive company that starts reporting true size instead of 2:1 compression would get crushed by the clueless buyers who don't read the fine print.

      It's sad, actually.

      --
      Learning HOW to think is more important than learning WHAT to think.
  28. The problem with Epson inkjets... by ncc74656 · · Score: 2
    ...is that on most of them, the head is part of the printer and isn't easily replaceable. HP and Lexmark inkjets make the head part of the cartridge...the cartridge costs more, but you get a new head every time. Some Canon printers separate the ink and the heads, but even in these printers, the heads are in a cartridge of their own.

    If the heads clog up on an HP or Lexmark, you buy new cartridges. If the heads clog up on a Canon, you buy new heads. If the heads clog up on an Epson, you end up sending the printer away for service. How convenient of them to do that.

    (At home, I currently use a Lexmark Optra Color 40 and a Brother HL-630. The inkjet supports PostScript, while the laser printer supports PCL 3. I've used both with Linux with no problems...use Ghostscript with the Brother printer, send stuff straight to the Lexmark. Lexmark supplies are a little on the high side, but the HL-630 is one of the cheapest-to-operate printers on the planet...the drum and toner are separate, so a new 3000-page toner cartridge only costs about $30. I've not even bothered checking the refill price.)

    --
    20 January 2017: the End of an Error.
    1. Re:The problem with Epson inkjets... by afidel · · Score: 2

      No what you do with the Canon or Epson is throw the printer away and buy a new one, chances are the new one has better resolution, better color, faster printing, and costs not much more than a replacement set or two for the HP. Inkjet printers are truely disposable (I bought a photo Canon for less than $150), so what I look for is the cost per page for photos, for that the Canon it was almost a third what the equivilant spec HP was (actually the HP couldn't do borderless prints at some sizes and was way slower for the ones it could do, on the order of 3-5 times slower).

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  29. Linux and Printer Compatability by randomErr · · Score: 2

    When you get a printer just get a PostScript 3 compatable printer. As long as you pipe the the postscript right out to the printer you will never have to worry.

    You made have to tweak the PPD file some, but thats half the fun :)

    --
    You say things that offend me and I can deal with it. Can you?
  30. Printer Vendor Ploys . . . by Dausha · · Score: 5, Funny

    I'll say! Those vendors really know how to sell a piece of shiznet. I have an HP 845c that prints every single copy upside-down. In order to right them again I have to use the company photocopier.

    Anybody have a patch for the CUPS driver that can fix this?

    --
    What those who want activist courts fear is rule by the people.
    1. Re:Printer Vendor Ploys . . . by Andy_R · · Score: 2

      that's no good, now the pages are upside down AND back to front!

      --
      A pizza of radius z and thickness a has a volume of pi z z a
  31. Perfectly Accurate by cloudscout · · Score: 4, Funny

    The speeds listed by the manufacturers are 100% accurate. It's just that those are the page-per-minute ratings for blank sheets of paper being pushed through the printer. It doesn't include any actual printing.

    1. Re:Perfectly Accurate by compwizrd · · Score: 2

      Indeed.

      But in some cases, even that isn't accurate.

      I've got an HP 1120C at the office here.

      Rated for 5.5 pages per minute.

      I've actually timed it at 8 minutes per page.

      Even dumping out blank pages barely hits the 7 pages per minute that it is supposed to do in black draft.

    2. Re:Perfectly Accurate by aengblom · · Score: 2

      100% accurate. 100% Deceptive.

      For the consumer level, there is no reason to rank "blank sheets pushed through printer per-minute". That's the ONE thing NO ONE will ever do. Why not make a "page" size Arial/Times New Roman. Size 12 font. Double spaced, full page.

      --


      So close and yet so far from the world's perfect ID number
    3. Re:Perfectly Accurate by *xpenguin* · · Score: 4, Insightful

      Why not make a "page" size Arial/Times New Roman. Size 12 font. Double spaced, full page.

      Because then the numbers will be less, and that's not good.

    4. Re:Perfectly Accurate by aengblom · · Score: 2

      Please go here. ;-)

      --


      So close and yet so far from the world's perfect ID number
    5. Re:Perfectly Accurate by WhaDaYaKnow · · Score: 2

      It's just that those are the page-per-minute ratings for blank sheets of paper being pushed through the printer. It doesn't include any actual printing.

      Not true. In fact I've been printing snowstorms at the advertised pages per minute for a long time now.

  32. Re:Not all geeks run Linux... by DunbarTheInept · · Score: 2

    Care to elaborate?

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  33. Re:What about paper type? by bluGill · · Score: 2

    HP does not make paper. They do however spec paper, and have the cheapest paper mill THAT MEETS SPEC make it. All other manufactures do the same. So the trick isn't just trying with HP paper, it is trying with all brands of paper, on all settings to see what works. Epson might have a slightly different spec for their paper that you happen to prefer in your printer.

    Note that the right paper is critical for ink jet printers, while lasers can deal with a large range of papers. However the right paper and quality is often different. There is quality of how the paper handles ink, and quality of the paper itself (watermarks).

    What you want to print makes a big difference too. When printing photos that you want to display, use the expensive photo paper in a ink jet, it will look great. Plain text on the same paper won't look enough better to justify the cost. Plain text that matters will look enough better on a laser that you should seriously consider spending extra cash. If you print text often you will save money by buying a laser, since you not only get better text, but it is also cheaper to print with a laser.

    In short experiment, not just with the setting, but also with the paper. I doupt that it prints worse when you select normal paper, so much as it puts a different amount of ink on the page. It probably prints better on normal paper in normal mode than hp mode, while on hp paper it prints better in hp mode. With some other brand name paper you will have to compare.

  34. 6L by PW2 · · Score: 2, Informative

    When I bought this printer (new) over 5 years ago, I didn't know it came with a toner cartridge so I bought an extra one -- I still have the extra one in the box as the first toner cartridge is still working great. Buy a laser printer!

  35. My Canon BJC-2100 by Boomer2 · · Score: 2, Insightful

    ...sucks. It is a total scam.

    Oddly, I bought a second to replace the first because I had invested in a large quantity of ink cartridges during a sale. It turned out to be cheaper to buy a second Canon and use up the ink rather than shift to a new printer. Once this ink is gone, though, I'll never buy another Canon.

  36. HP Personal & Small Business LaserJets. by thesolo · · Score: 5, Informative

    I own an HP LaserJet 1200 Personal printer, and it is by far the best home printer I have ever purchased. It's very fast for a personal model, 15 PPM, with the first page always printed within 10 seconds of the print command. Size-scalable paper trays, which are great for envelope printing, and it supports an addon module for scanning & copying. Even the price isn't too bad, Pricewatch.com has it for less than $400.00 US.

    And if you're wondering what OS it works under, well, you're in luck. It is fully PostScript compatible, and works under Windows, MacOS, and Linux. I've used it under all 3 with perfect results. HP gets a big thumb up from me with this printer.

    1. Re:HP Personal & Small Business LaserJets. by smnolde · · Score: 2

      I bought the same printer for those same reasons. Excellent printing capabilities at a reasonable price.

    2. Re:HP Personal & Small Business LaserJets. by Just+Some+Guy · · Score: 2
      You're all making me very happy! I bought as 1200SE about three weeks ago to replace an Epson bubble jet that way bankrupting me with ink purchases [1]. I usually do some research, buy something, then get it home and find out that it's top-of-the-line, unless you happened to have the exact setup I'm using, in which case it's awful.

      The 1200 is hanging off a FreeBSD server's parallel port (no USB support for it in FreeBSD yet), and it's been working perfectly since I printed the first CUPS test page. Thanks, HP!

      [1] My Epson Photo Stylus 780's ink cartridges have to be cleaned if you don't print something every few days. I can probably get about 10 cleanings out of a fresh cartridge before draining it dry. What makes this really annoying is that you can't print if either one of the black or color-combo tanks are empty, regardless of what you're trying to print. Want to dump a 20-page black-and-white paper? Not if the color tank is dry! I was probably spending $30/month in ink, and the toner cartridge for my 1200 is only $56. If the toner thing holds out for another 4-5 weeks, I'm turning a profit.

      --
      Dewey, what part of this looks like authorities should be involved?
  37. All about the marketing ploys by delcielo · · Score: 3, Funny

    I'll have to try something similar at home.

    "Up to twelve inches long, depending on usage."

    --
    Hot Damn! It's the Soggy Bottom Boys!
    1. Re:All about the marketing ploys by edrugtrader · · Score: 2

      and here come the competitors...

      "a blazing 12.5 inches long, and finishes any job in 34 seconds."

      --
      MARIJUANA, SHROOMS, X: ONLINE?! - E
    2. Re:All about the marketing ploys by poot_rootbeer · · Score: 2


      What was that Vonnegut bit about it being miles long, but most of it was in another dimension...?

  38. Samsung by austad · · Score: 2

    I just bought a Samsung ML-1450 laser printer. They advertise linux support, and so far, I haven't found anything in what they advertise to be a lie. Of course, I haven't used up the toner yet, so who knows if it's only half full like some of the inkjet manufacturers have been doing. But I have to say that so far it's lived up to its specs, and you can't beat the price. I paid $230 for it.

    --
    Need Free Juniper/NetScreen Support? JuniperForum
    1. Re:Samsung by Deosyne · · Score: 2, Informative

      I have to second the recommend for a Samsung. I have an ML-1210 that has been a rock solid performer, and was trivial to set up in Linux (Debian even, though only Redhat is mentioned by name in the docs). They make it very obvious that the cartridge included is strictly a starter rated at only 1,000 pages, and coincidentally I have just started to get blank lines indicating that the toner is running low, so I ran a demo page to get the page count: 1,243. And I don't even use the Toner Save feature. For laser printing with such great performance, my ML-1210 was a fucking steal at only $180. Highly recommended.

  39. Right..... by NDPTAL85 · · Score: 3, Funny

    ....because by adding Linux support you obviously show that you are compassionate, like puppies, can sit still during a chick-flick marathon, are in touch with your inner female and are just an overall good person.

    --
    Mac OS X and Windows XP working side by side to fight back the night.
  40. Re:lexmark/the "X" series multifunction printers by zoward · · Score: 3, Informative

    I got a Lexmark X73 multifunction printer/scanner/copier from my wife as a Christmas gift last year. The "X" series of multifunction printers (X63, X73, and X83) don't have ANY Linux support whatsoever. Much of their output is driven through (Windows) software. I e-mailed them asking about PCL support, postscript, or raw ouput support I couold use for Linux. I also offered to work on a driver for it if they sent me specs. What I got was the e-mail equivalent of a form letter telling me that the X73 had no support for any platform except Windows, and that the interface to it was proprietary (ie, locked up tighter than a drum).

    After hooking it up to my wife's Windows PC, I also found I couldn't write to it from any other box on a network, even another Windows box, as the driver for it won't install or run correctly unless it finds the printer hanging off a USB port on the box you're installing or printing from.

    I stayed with my battle-scarred HP Deskjet 400, which happily prints from Windows or Linux, and across the network via Samba, etc. Meanwhile, my wife loves the X73...although it does cost us a fortune in cartridges...

    --
    "Can't you see that everyone is buying station wagons?"
  41. Re:Samsung ML-1210 by Misch · · Score: 2

    Same here. Although it didn't work "straight out of the box", all I had to do was download the latest version of CUPS, and it worked. *boom*

    And, since the printer has both a USB port and a paralell port, I was able to hook up both my linux and windoze/linux box to it. (I just won't try to print to it from both machines at the same time.)

    --

    --You will rephrase your request for me to go to hell. Goto statements are not acceptable programming constructs
  42. If warmup is an issue you don't care by bluGill · · Score: 2

    If you care about print speed, then you are using the print enough that it will never enter power saving mode anyway. I print a few pagers a month. I don't even turn my printer on most weeks. When I do it takes a minute to warm up, but I don't care. freeBSD has a preety good print spooler and is willing to wait for the printer. Sure it would be NICE hit print within a few second hold the printout, but in practice you don't need it instantly.

  43. We use HP 4050 and 4100's by jmichaelg · · Score: 5, Interesting
    I run a business that entails printing about 20,000 sheets of paper a week. At that rate, we're swapping toner carts almost weekly. I spent a fair amount of time analyzing which printer could deliver the best image at the lowest price and the two HP laser printers came in ahead of Lexmark and Xerox. Inkjets were way out of the picture due to the cost of the ink cartridges and the fact that they're slower. I don't recall what Xerox's deal-breaker was but Lexmark has a very subtle one. Though the printer's toner and initial prices are quite reasonable, the Lexmark hits you for $250+ at 100,000 copies when the drum needs replacing. The HP's drums go out at around 200,000 copies and cost about the same.

    Ignoring paper costs, the HP can deliver an image at about .7 cents/sheet as compared to 1.2 for the Lexmark. Though .5 cents doesn't sound like a lot, it adds up when you're cranking 20K copies each week.

    Print speeds are as advertised, I get 17 ppm from the 4050's and 24 ppm from the 4100. I looked at some very high end printers because I didn't want to wait forever while the paper churns through. The 40 ppm, and better, printers came in above $10,000. So instead, I bought 3 HP's and wrote a little bit of code that spreads the load out over the 3 machines. Saved $7,000 and had fun while I was at it.

    Unfortunately, there has been a downside. All of this ran on Windows 98 with not too many problems. I had to write a prompt into my code to remind me to disable power saving sleep mode whilst printing and it helped if I rebooted before firing off the printer job. I was fairly happy with the setup but thought I could do better if I migrated to Win 2000. (Stuck in Windows for other reasons.) At any rate, Win 2000, Excel, and HP do not seem to get along. One of those three pieces seems to drop a bit every so often and away goes a print job. Away, as in, I've got to watch the printout carefully to catch random imaging problems. I don't know if it's Microsoft trying to coerce me to upgrade from Excel 97, which didn't help, or HP not fully testing Windows 2000 with the 4050's. Right now, you don't want to be around me when I struggle with the mess the problem engenders. Ain't a pretty sight. Fortunately, the bug has migrated from Heisenbug status to reproducible so it's just a matter of time before it's fixed.

    1. Re:We use HP 4050 and 4100's by afidel · · Score: 2

      Why did you write code, printer pooling is a default feature of windows printing, has been since nt4 at least, maybe since 95. All you have to do is setup the first printer, setup two additional ports and enable printer pooling, easy as can be, then you just blast the job to the one queue and let windows print daemon decide how to load balance the jobs.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    2. Re:We use HP 4050 and 4100's by NullProg · · Score: 2, Insightful

      He stated that he was using windows 98. Win9x has no concept of "network spooling" between shared printers. Now that he has moved to win2k, he can setup what you suggest.

      Enjoy,

      --
      It's just the normal noises in here.
    3. Re:We use HP 4050 and 4100's by NineNine · · Score: 2

      It's the damn driver. I've been (trying) to buy HP products (scanners, printers, CD burners, etc.) for ages. I used NT 3.51, NT 4.0, and now W2K. Not only are HP's drivers shit, but they very often skip the NT/W2K driver altogether with the excuse that "this printer is designed for home use", the assumption being that every home user is a moron running Win 95,98, or ME. I gave up on HP for this reason long ago. A W95 driver all that different from, say, a NT 3.51 or NT 4.0 driver, but they still couldn't take the time to make 'em. I say fuck 'em. I can't take the time to even consider HP any more.

      I needed a multi-function for my store a few months ago, and I got a Brother. Cheaper, better, and it's got ALL of the drivers I need. HP has *always* sucked.

    4. Re:We use HP 4050 and 4100's by shaldannon · · Score: 2

      You're just the person I need to talk to.... ;)

      See, I bought a 4100N because HP said on their site (link seems to have changed since I bookmarked it) that they had full Linux support for the 4000, 4050, and 4100 series. Of course, when I tried to use the RPM they provided (for Red Hat 7.1) it didn't want to work because it didn't rcoognize my 7.2 system...

      And of course, neither the developer listed by them as being on the project, nor HP itself responded to the emails...

      So, my question is, what does it take to print to it from a Red Hat 7.x system?

      --


      What is your Slash Rating?
    5. Re:We use HP 4050 and 4100's by steveha · · Score: 2

      Problems with printing means wasted time and money. Even if it slows printing down a little bit, you would probably come out ahead if you ran a PostScript rasterizer on your print server, and had all the workstations just send PostScript.

      If you must run Windows on your print server, then you should try RedMon which uses GhostScript to create a virtual PostScript printer.

      But I'm surprised you can't run Linux on just one computer and use that as your print server. Oh well.

      steveha

      --
      lf(1): it's like ls(1) but sorts filenames by extension, tersely
  44. Re:What about paper type? by Misch · · Score: 2

    The only way they can tell is if you tell the printer in the printer driver. My old 694 C does print out different intensities of ink depending on the type of paper chosen. (Most notably, between Inkjet Transparency Paper and Glossy Photo Paper). But that has nothing to do with the manufacturer.

    --

    --You will rephrase your request for me to go to hell. Goto statements are not acceptable programming constructs
  45. Re:even if given to me... by WCMI92 · · Score: 2

    "I still wouldn't use an HP printer. Who wants to give them $25 for every cartridge? That is where they make their money."

    True... The main reason I've hung on to the old 672 is because I can find refills and 3rd party carts for it at Wal-Mart for $20 or less. And I average one per year.

    I know if I got a newer HP this would be FAR more expensive...

    --
    Corporatism != Free Market
  46. Brother Lasers are Excellent by lemkebeth · · Score: 2, Informative

    I've been burned by Epson in the past with regards to their 5700i Laser printer and not updating the Mac driver for OS X.

    After that I resolved to only use PostScript laser printers and my current one is a Brother HL-1650 with an internal printer server installed (with Ethernet jack)

    It is black and white but, lies up to Brother's claims very well.

    My advice is that if you are buying an inject you are buying lot of ink all the time (have yet to replace the toner cartridge in the HL-1650 and I've had it since last March)

    Me, I hate inkjets.

    Now, if you print to Linux using it it should work even though you will need a PPD (it is PostScript Level 3) to use the Duplex unit without using the printer control panel or the web admin tools.

  47. Re:Linux support by tswinzig · · Score: 4, Insightful

    Manufacturers who provide Linux support are enabling their users. In my modest life experience, those people and organizations that are more generous in enabling others are also more likely (not a perfect correlation, but a significant one) to be honest and straightforward in other ways. Openness tends to generalize across dimensions.

    Give me a break!

    Or perhaps they're just shrewd businessmen, and would like to sell as many printers as possible by opening it up to more platforms?

    --

    "And like that ... he's gone."
  48. Two comments: by Andy+Dodd · · Score: 2

    a) Deskjet/Laserjet are HP-specific brands for their inkjet and laser printers.

    b) Um, did you read the subject of my comment? "Lexmark inkjets ..."?

    --
    retrorocket.o not found, launch anyway?
  49. Re:HP and "starter cartrages. by WNight · · Score: 2

    I noticed this when I bought a printer. I had heard rumours of this and only when I asked the salesman directly did he tell me about it. Turns out the only brand (of HP, Epson, Lexmark?, and Canon) that gives you a full cartridge is Canon.

    I also looked at the refill kits. Epson and HP had expensive refill kits and you bought new print heads with them when you bought an official refill. Canon not only had every color in a seperate tank (greta for me because I use a lot of highlight color, it won't drain all tanks equally) but you could buy official refills of just the tanks, changing the print head only when it needs it. And the Canon refills were a third the price of those for other printers. (I'm guessing because of the ease, and because there's no monitor chip you need to replace or reset.)

    So, not to sound like a Canon advert, but I bought an S750 and have been very happy with it. Especially because I've bought something that I know isn't going to get more expensive when I try to maintain it. The funny thing is that I'm too lazy to refill my own, but just having the option is enough. That way is official supplies ever got real expensive I'd have an out.

  50. Re:Samsung ML-1210 by brain159 · · Score: 2

    A generic "me-too" - admittedly I'm not currently running linux (I'll try the latest Mandrake when I've got more HDD space to spare), but it's a very nice printer and the WinXP drivers are just fine.

    UK /.ers should hit dabs.com where it's available for £100 including VAT (it's on their front page). Replacement toner carts look to be about £40 for it (also from Dabs), which for estimated 2500 sheets (at the usual 5% coverage I think) isn't too extortionate.

  51. Re:What about paper type? by guttentag · · Score: 2
    ...think "bright and dense". That's all it takes.
    This sounds oddly like something out of a Windows marketing strategy meeting:

    "We're looking for people who are bright enough to use Windows, yet dense enough to use Windows. Everybody got that?"

  52. Re:Resolution, ppm, Durability by SillySlashdotName · · Score: 3, Funny

    I will NEVER buy a lexmark, after helping 3 too many friends attempt to get theirs working and having them die shortly after.

    If you were going to have them clean the heads in the bath tub you should have 1) told them NOT to get in the tub first, and 2) make sure the printer was unplugged first!

    It's funny. Laugh.

    --
    Acts of massive stupidity are almost never covered by warranty. --me.
  53. Manufacturers are not the only ones at fault by KernelHappy · · Score: 2

    Lets ignore linux support for just a momment. I think it's commonly agreed that printer manufacturers are out to extract every last cent from consumers any way they can.

    What about the magazines that "Review" these printers? I mean it's pretty obvious that magazines like PC World, Home Computer Luser and all the other magazines that target clueless users, are basically just glorified advertising catalogs. But try researching a new printer.

    I recently tried to find some reviews on photo printers and found that whatever reviews available are highly biased, largely unscientific, based on old models and generally useless. This article links to some other reivews which are horribly old:

    Canon S820D February 2002
    Epson Stylus Photo 785EPX July 2001
    Epson Stylus Photo 2000P February 2002
    HP PhotoSmart 1315 November 2001
    Kodak Personal Picture Maker 200 by Lexmark January 2001

    If you can make your way through those articles you'll see that there is no common baseline for comparison. A fault in one printer may be talked about extensively, but in another printer it's mentioned casually. The Canon 820D has been recently replaced with the 830D (about 1-2 weeks ago) and there is no mention of it. Compared to the offerings out there the units reviewed are few.

    I wish more "reputable" hardware review sites would take the time to review printers. I still haven't been able to decide between the Canon 830D, the Epson 960 stylus photo and the Epson 2200 stylus photo mainly because I don't have enough information.

    As it is now it seems like printer reviews are conspicuously absent or out of date. It's almost as if the printer manufacturers are supressing reviews so that people will "gamble" on printers due to their low price and how good those "specs" on the box are.

    Anyone happen to know anything about the Canon 830D, Epson Stylus Photo 960 and the Epson Stylus Photo 2200?

    --
    -- Button up, your ignorance is showing
  54. Re:Samsung ML-4500 by cybergibbons · · Score: 2
    I have another model in the same line, and it is great. Got it two years ago from PC World for £100, and the toner cartridge lasted approx. 1500 sheets before it ran out, and the next one is going strong. Never any problems, and it has an old SIMM socket in the bottom of it so all you have to do is put some old memory in it. Means mine has 20MB in it and works great for all my needs.

    Oh, and it actually does about 10ppm after it has warmed up, and because of the memory in it, never slows down from this. Fantastic thing.

  55. Does specialist ignorance equals "not ploy"? by Pac · · Score: 2

    First, have ou read the article? Of the three printers he comments only one (incidentaly the best one) is a laser printer. The two ink-jets wild claims do not have the PS/PCL excuse.

    But this is not even the main point. Their consumers are not specialists anymore. They are selling to the average consumer who has absolutely no obligation of interpreting what they mean to say.

    If a manufacturer printed "Average number of matches: 50" on the side of its matchboxes and consistently delivered boxes with 10 matches (and now and then send out a big box with 2000 matches to make the "average") it would go to jail real fast. There is no excuse for using unreal or confusing specs as a selling point. The continuing use of such data to sell printers is just bad faith.

    1. Re:Does specialist ignorance equals "not ploy"? by alcmena · · Score: 2

      If a manufacturer printed "Average number of matches: 50" on the side of its matchboxes and consistently delivered boxes with 10 matches (and now and then send out a big box with 2000 matches to make the "average") it would go to jail real fast. There is no excuse for using unreal or confusing specs as a selling point. The continuing use of such data to sell printers is just bad faith.

      Actually, it's worse than that example. The printer doesn't print 3ppm and then randomly spew out 30ppm. It's closer to advertising "up to" 50 matches per box, then delivering around 20 every time.

  56. What I did... by OneFix · · Score: 2

    I run a $80 HP 610CL on my Linux print server. Here's how I figure it...

    The printer cost = ~$80 ... Bought from Wal-Mart
    Blank Cartridge = ~25 (Black) or ~$35 (color)
    Universal Ink Jet Refill Kit = $20 (Black/Color) (3 refills) ... Bought from Wal-Mart or CompUSA
    or
    Custom Ink Jet Refill Kit = ~$30 (Both Black & Color) (~30 refills each) ... Bought at a computer show

    Now, you could buy a $200 printer, but I doubt you would be as likely to do your own refills.

    Cartridges can only be refilled up to 3 times. (don't buy "recycled cartridges") So, you are saving roughly $30 for every 3 refills...If you are using the Custom Kit, it's more like $60 per 3 refills...

    And figuring for $30, you are paying back the cost of the printer in cartridges after only 3 cartridges.

    Here's the other thing...printer technology is always getting better...the printer you buy today at $80 is probably going to be replaced by another with more features (higher resolution, faster, etc) 6 months from now.

    With an $80 printer, you can really throw it away when it breaks. With the $200 printer, you feel like you have to fix it.

  57. Solution for inkjets by karlandtanya · · Score: 2, Informative

    I've had good success with epson printers in linux. I had an epson stylus photo 1200 (6 color), which I gave to my sister, a photographer. Currently, my wife and I have a 980 (4-color). With CUPS and gimp-print, my printing looks beautiful. There is a utility (epsutil?) that I use to get ink levels, reset the printer, etc. I NEVER use epson inks or paper. There are plenty of aftermarket solutions for paper. For ink, I use a continuous flow system and bulk inks from MIS Supply It's never clogged or dripped, and when I screwed it up by causing a siphon, MIS sent me a new cf cartridge and a set of regular cartridges to use in the meantime.

    --
    "Reality is that which, when you stop believing in it, doesn't go away." - Philip K. Dick
  58. Re:Used Printers? You get what you pay for. by ShadowDrake · · Score: 2, Insightful

    Actually, a good place to look is a thrift shop... you can often plug them in and run the test sequence to see if all is well.

    I purchased a Brother HL-645M (very dirty output) for $2.50 at a rummage sale, a nice NEC Silentwriter 95 for $10 at a thrift shop, and an Okidata OL-400e (with really bad feed problems) for $15... together tiding me over until I could get a new Samsung 1210 on sale for USD 100 after rebate.

    --
    It's just like a fascist dictatorship, without the punctual rail service!
  59. Lexmark Z65N... not bad but not for Linux by cornice · · Score: 2

    I picked up a Lexmark Z65N at Costco last week for $169.99 which seemed quite good considering the 21ppm and 2400x1200dpi ratings. Plus it has a built in ethernet port. I knew it claimed support for Windows and OSX only but I figured it would likely work somewhat under Linux with another driver.

    As it turns out it's a mixed bag of good and bad. The Windows driver doesn't work with sharing since it wants to speak directly to the printer and fails if it can't. This means Linux is _not_ supported in any way and Lexmark tech support says they have no indication that Linux will ever be supported. Luckily I have access to enough printers and Windows PCs (and Win4Lin) that I can live with this. It does also mean, however, that I can't queue jobs and share drivers, etc.on the Win2K server. In addition the installer on the supplied CD won't run off a network share. I downloaded the latest driver from the Lexmark website to get around that but still I'm left with fairly poor text quality and much slower than 21ppm. Photo quality is good but not much better than the HP970cxi (1200x1200dpi) that it was supposed to replace. On the up side, the printer was cheap. The cartridges are a little cheaper than the HP ones (I don't know anything about mileage yet, though) and it does have an ethernet port. For me it works just well enough in the areas that I care about to be worth keeping. It's not the incredible deal that I thought it was but it's not too bad. I just wish Lexmark would tell you the limitations of the printer. I think Lexmark was smart in many respects because the trade offs that they made cause this printer to work well for many people. However, for some it won't work at all. They just need to be a little more forthcoming with the details.

  60. My local printer is great! by ghibli · · Score: 2, Funny

    Our family has been using the same printer for over 30 years now. We have been very happy with their quality of work, and same-day service is provided for many smaller jobs. From business cards to wedding invitations to funeral programs, nothing beats a local, family-owned printer service.

    True, cost is slightly higher that the Kinko's shop near the mall, but they know me by name and will deliver items to my job if needed.

    My printer is retiring in December. He says his children don't have the skillset needed to operate or manage the business. If they cannot find a buyer, he will close shop and liquidate all assets.

    SUPPORT YOUR LOCAL PRINTER ! ! !

  61. So what was bad about it? by Hoi+Polloi · · Score: 2

    My S750 is great. Guess you can't make blanket statements about an entire manufacturer based on one person's experieces.

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  62. Re:i sold hp for a while (thanks for the info!) by King_TJ · · Score: 4, Interesting

    Thanks for writing about your recent experiences with HP! I'd have to say I had similar suspicions about their products over the last few years - and this was even before talks of the merger began.

    Traditionally, I always recommended HP for anyone buying a laser printer, and almost always for a networked inkjet. (I never thought their inkjets matched Epson's ability to print near-photo quality images - but Epson's print drivers can really bog down a network print server.)

    Nowdays, I have to really re-think that.

    A while back, I had problems with a Deskjet 1600C that died - and was met with endless frustration getting it repaired. (Despite this being originally a $1400+ business-class inkjet with optional paper tray, HP acted like it was disposable - and couldn't understand why we wanted to fix it instead of just buying a newer model.) HP refused to sell the repair parts needed, and insisted that we ship it in for repair.

    In another case, we bought several HP Laserjet 6L printers, all of which developed problems jamming when feeding paper. After over a year of putting up with this problem, HP *finally* acknowledged it as a design defect and offered to ship customers a "repair kit". When I got the "repair kit", it turns out it was simply a piece of cardboard with a double-sided block of sticky foam on the end. You were supposed to use the cardboard to shove the sticky foam down inside the printer, so it would stick to a part beneath the vertically stacked pieces of paper. That way, it was again able to "grab" sheets without trying to suck in too many at once and jam up.

    Granted, this work-around did cure our problem - but it's obviously not going to be a permanent fix. HP screwed up and used a rubber material that got hard over time and lost its "tacky" characteristic needed to grab paper. They should have supplied a substitute part for the defective one - not a stick-on-top band-aid fix.

  63. Not too long ago... by garoush · · Score: 2

    Not too long ago, monitors were sold in this fashion where the screen size was marketed as being a 17" monitor but in reality you got 15" of "view-able" area.

    We all know what a class-action did; we ended-up with a refund and a label on the monitor box (and advertisement) explicitly telling us the true view-able size.

    I think printer manufactures are not too far behind.

    --

    Karma stuck at 50? Add 2-5 inches.. err.. 2-5x Karmas Count to your pen1es.. err.. Karma all naturally and private
  64. Yes by Pac · · Score: 2

    Your example is better than mine, although I believe that under very restrict and controlled situations those printers may even reach their claimed speed.

    In Court the manufacturer will probably say that those speeds were acchieved in a clean room with a special cartridge filled with a non-consumer grade ink (with a density far bellow or far above the practical and profitable) printing on special, handmade paper found only in a Russian village.

  65. Lexmark Z53 by Rambo · · Score: 2

    I purchased a Z53 a while back because it printed fairly quickly and is one of those printers that embeds the printhead in each ink cartridge. I had an Epson before that which died of a plugged head and had eternal warm-up times which I was not eager to re-experience. The Lexmark starts up very quickly and has reasonable Linux support-- there's a binary RPM they provide which handles printhead cleaning, alignment, etc, and works quite well. The only beef I have is it doesn't support the USB port on the printer. There is also an open-source driver available that seemed to work well.
    Printer cartridges are predictably expensive, but I haven't purchased one yet as a cheap refill kit works perfectly. If you must buy an inkjet it's not bad, and it's either that or an HP (which doesn't have very good support for the latest printers), since I refuse to buy another inkjet that has a non-replaceable head.

  66. Brother rock by grahamsz · · Score: 2

    We bought an HL-1050 about 3 years ago.

    The print quality is top notch. It does 10ppm iirc and just never seems to need toner.

    Inkjets are good and well for photo prints but not what you need when u have a 50 page paper due in the next morning.

    1. Re:Brother rock by timeOday · · Score: 2
      I was wondering if anybody would suggest a Brother. I have an HL-1050 myself. What I love is that the toner is only about $23 from Buy.com, and the printer is quite speedy. Linux support is good because the printer supports PCL-5 (I might have got that wrong, but it's the same as LaserJet 4).

      As somebody else mentioned, replacement drums are extremely expensive (relative to the printer) and I doubt I'll ever buy one. Hopefully when it wears out I can get something full-duplex.

    2. Re:Brother rock by grahamsz · · Score: 2

      Yes! It's a great printer. We've printed a lot of pages on it (4 uni students living together) in the past 3 yrs and it's only needed one new toner cartridge!

      I've never actually tried it on linux (will probably in the next few weeks - so i can decomission a crappy win box) but if you email me I'll let you know how that works out.

      The drums are very expensive relative to the printer, but essentially the printer itself is just some electronics & motors wrapped around a drum (so that figures). I've never had to buy one tho, a good cleaning once in a while seems to keep the printouts looking great.

      Email me on "graha dot ms at graha dot ms" if you have any more questions

  67. What does "Linux support" mean? by El · · Score: 3, Funny

    Just about every network printer now supports LPR, which is a lousy protocol but is the defacto Unix "standard." What more do you want -- CUPS support?

    --

    "Freedom means freedom for everybody" -- Dick Cheney

  68. Re:What about paper type? by strictnein · · Score: 2

    HP paper is made by Burlington.

  69. Nobody mentioned my trusty old Panasonic :-( by Anonymous+Brave+Guy · · Score: 2

    Something like four years ago, I bought a Panasonic KX-P6300. It was, then, a no-brainer: 6ppm, 600dpi, low desk space requirements, and it was about the cheapest laser around. It got rave reviews, and was A-listed, Highly Recommended, Best Buy or whatever in just about every PC magazine there was.

    And the really impressive thing is that, four years and probably 10,000 sheets later, it's still doing that same 6ppm and 600dpi it always claimed to, pretty much every time. I had one minor problem with a bit of toner stuck somewhere awkward that left marks on paper as it passed through until I found it and cleared it, and that's been it.

    It's a truly excellent piece of equipment, which I'd still rate above many "personal lasers" today. I think they actually still make them, or at least did until recently...

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    1. Re:Nobody mentioned my trusty old Panasonic :-( by adolf · · Score: 2

      Real laser printers are rated at fifteen times that output, per month .

      10,000 pages is nothing in the life of a laser printer. Even cheap, step-above-toy printers are rated for 10k pages/month.

      Your example says nothing about Panasonic's reliability.

      I have a Laserjet III which, in its prior life, consumed a 500-sheet reem of paper daily.

      It's as happy as it ever was. Some moving parts have worn out - fans needed replaced, the paper-grab wheel needed some care, but it's ancient - 10 years old, at least. Fans die, and natural rubber parts dry out given sufficient time.

      Try again when you're a member of the 500,000 pagecount club.

    2. Re:Nobody mentioned my trusty old Panasonic :-( by Anonymous+Brave+Guy · · Score: 2

      The Panasonic in question is a personal laser, not a workgroup one. It was never designed or marketed to handle 10k pages/month.

      That's pretty irrelevant, though; the point of this thread is nothing to do with Panasonic's reliability. I only mentioned the 10k figure to show that it has been used significantly, and that its living up to the 6ppm and 600dpi claims was not a random coincidence.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  70. Toner by pla · · Score: 2

    It does 10ppm iirc and just never seems to need toner.

    Ah, forgot to mention the toner.

    Amazingly enough, both mine and my parents' HL-12xx printers still have their original toner cartridges. They also both have the light flashing to let the user know they need toner, but a year after it started saying so (6 months for mine), it still prints nice dark pages (I print a lot of images off teraserver and similar sites, full page coverage of >50% mean density).

    So, while their toner detection method may need work, the actual toner use seems very efficient indeed.

    Oh, and since someone else mentioned it, I will as well - I don't work for Brother in any way whatsoever, just a happy customer.

  71. HP 5L problems by Animats · · Score: 2
    I have one of those. It's not gravity-feed; there's a pressure roller. The problem is that the pressure roller was made of the wrong material. There's an upgrade kit for this, and it works, more or less.

    But you don't want to do the upgrade yourself. This job requires near-total disassembly of the feed mechanism.

    There's a very funny video and parts kit available for this problem. It's a half-hour of unedited camcorder video of someone tearing down a LaserJet 5L and replacing the feed rollers. This includes the part where he drops one of the retaining clips on the floor, looks for it, can't find it, and gets another one from a parts drawer. It's almost worth the $29.95 just to see the video.

  72. Re:Beware HP by Syn+Ack · · Score: 2, Informative

    Several of the ink refil companies provide software to reset this chip into thinking the cartridge is new. Check out google and the links below.

    http://www.itosn.com/ilrs/introduc.htm

    http://www.inkrefill.ca/

    Cheers,

    Syn Ack.

  73. Re:Beware HP by mabinogi · · Score: 2

    About the C70, does it live up to it's speed claims?
    I'm considering buying a 10 - 20 ppm laser, but the C70 claims similar speeds, and I'm interested to know if it can acutally deliver...

    also, how's the black ink capacity?

    --
    Advanced users are users too!
  74. Brother Printers Suck by shepd · · Score: 2

    First, the drums wear out FAR too fast for a high-capacity drum (10k pages? Pffft... I've seen single use drums that can do more).

    Two, they have a forced drum change counter.

    Three, their drums are AMAZINGLY overpriced ($200 US for a drum for a printer they sold for $150 US? STUFF THAT).

    Fourth, resetting the drums is a PITA. You have a cut up a home-made transparent reset sheet. Even then, all that gets you is crappy output anyways, since the drum really is worn out at that point.

    When you buy a Brother, you're buying a 10k page investment.

    Of course, as a tech I shouldn't hate them that much. I'm already enjoying a free, working perfectly, needed a drum reset page printer right now. :-) Not that I'd turn in any work printed from it though (UGH).

    But I do like the 9-pin dot-matrix emulation, though. Heh...

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  75. Re:Used Printers? You get what you pay for. by Kris_J · · Score: 2
    I would NEVER buy a used printer on eBay.
    I got an Atari printer in a bundle of secondhand stuff that included an Atari 800XL. Not only does the printer still work, but you simply add raw ink to a roller that rests on the printing head (It's got little letters, not a dot matrix). They really don't make them like this anymore.

    I've got a SIO2PC cable, I should see if I can set it up as my PC's printer...

  76. Yes by leonbrooks · · Score: 2

    It can probably feed pages with a single pixel on them at 6ppm. But I wouldn't bet my life on it, the love of high margins is the root of all kinds of evil. (-:

    --
    Got time? Spend some of it coding or testing
  77. Add memory to your LaserJet 1200 by steveha · · Score: 2

    I bought an HP LaserJet 1200 and I love it. It doesn't have true licensed-from-Adobe PostScript, but it has something completely compatible, and I am perfectly content. Great quality, fast speed, convenient paper tray. And I do double-sided printing by manually feeding pages through a second time, and it works with no trouble.

    Here is a tip if you buy one of these. It comes with 8 MB of RAM, but it is expandable; you can insert one memory module of up to 64 MB of RAM. HP sells these modules, but they are overpriced.

    I went to Crucial.com and found that they sell a 64 MB module compatible with the LaserJet 1200 for under $25 so I bought one. My 1200 is maxed-out with 72 MB of RAM. For that price, why wouldn't you!

    steveha

    --
    lf(1): it's like ls(1) but sorts filenames by extension, tersely
  78. Re:Linux support by Technician · · Score: 2

    I found most all inexpensive printers were all Winprinters. They were too cheap to provide a controller. Since they are not in the printer business but in the ink business, they don't want to spend much on the razor. I think many printer manufactures get support from MS with strings attached to entice them to produce WIN only printers. MS provides the software support so the manufacture can save a bundle on hardware costs. Of course MS is not going to help the manufacture provide cross platform driver support. They are only targeting the largest protion of the market.
    That is why my main printer is a networked HP Laserjet III (off a hardware printserver with linux support).
    The Windows box drives the photo printer. It didn't take long to figure the diffrence in operating costs.

    --
    The truth shall set you free!
  79. Re:I also looked at the refill kits. by Technician · · Score: 2

    Forget the kits. Look for bulk supplies instead. I've been happy with bulk supplies. Instead of 2 or 4 oz. bottles, get the pints. Search the web for instructions for dealing with the chips, tools needed, and other supplies. Black ink at $30/pint goes a lot further than a $20 kit with a 2 oz bottle.
    For color photo printing on my HP 950, this has been a big moneysaver. I run the cartridge till it burns out.

    --
    The truth shall set you free!
  80. Samsung ML-1651N by panurge · · Score: 2

    I got this, with the Postscript ROM, for $500. It prints from anything on my mixed network (Mac, Win, Linux) via 10/100 Ethernet, and unlike most cheap printers takes a whole ream at a time. When I was doing my shopping I found out that HP charges way too much for Ethernet and most low-end lasers have paper trays that are far too small. It actually runs about 11-12 ppm on our typical workload. HP used to be the world leaders in low and mid range printers, but it looks like companies like Samsung are preparing to eat their lunch. Too much time spent calculating executive benefits after mergers?

    --
    Panurge has posted for the last time. Thanks for the positive moderations.
  81. LinuxPrinting.org by Moritz+Moeller+-+Her · · Score: 2

    I guess all this discussion could be shortened a lot if anyone cared to check http://www.linuxprinting.org

    The have a list of recommended printers (based on price, print quality with linux and manufacturer conduct) here:
    http://www.linuxprinting.org/suggested.html

    Go on and read it, it will make your decision a lot easier.

    P.S: Avoid HP LJ1100, we had two of them and after three months they stopped working. The repair kit HP sent us did not fix the problem.

    That was my last HP, I am currently using a Kyocera mita Ecosys FS-1010, which works flawlessly under SuSE-7.3/8.0 with cups and gives very nice print results.

    --
    Moritz
  82. Epson get my vote ...... SERVICE is #1 by Allnighterking · · Score: 2

    I have to cast a vote for Epson. Not because thier printers are the best on the market... In fact they aren't any better or any worse than any I've tested. But the service is #1.

    November 2001 ... My wife declares we need a scanner for all of here pics of my son. I say ok can I get a printer to.. She agrees. I go out finding an Office Max that was closing it's doors and buy both a scanner and an Epson 777 on sale. Dummy me forgot to check to see if Linux had the drivers. (ooops)

    No drivers for the 777 in my then current Linux install. Send Epson an E-mail... Next day I get a response. They tell me that the next version of Cups will have the drivers (One the the employee's was a Linux user ... so he wrote me personally) but for now the 710 drivers would work. Poof I'm up and running and sure enough the next version of cups drivers update had the 777.

    May 2002 I changed the ink because it was out.. and now my printer won't recognize the new cartridges.... Call customer support... I'm under warranty. The tech has me perform a few checks to try and get it to reset... (all the tests were actually relavant too, none of this... is your printer faceing your computer or the wall BS.) No luck. The tech then tells me that my printer is dead but they have a problem.... since the no longer make my model, he can send me a new one, but it will have to be the next model up... at no charge. Well shoot me and call be a target. I'm not going to complain.. 3 days later my printer arrives via UPS with everything enclosed to send the old one back to Epson at no charge. I get a new printer. AND they even replaced the cartidges I bought since they weren't compatible with the new printer. All at no charge. Am I happy with Epson... you better believe it... Oh and guess who got the contract for my companies new printers...!

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    I'm sorry, I'm to tired to be witty at the moment so this message will have to do.