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Microsoft Profit and Loss by Business Area

An anonymous submitter writes "The Register is reporting in this article striking new evidence of what in my opinion can only be described as abuse of their monopoly position. A recent SEC filing shows that they lose money in every business area except Windows (86% profit) and Office (79% profit)." Another notes that the Financial Times has a story on the same subject - Dr. No writes "According to the Financial Times, Microsoft's Windows division has a profit margin of 85%. This is the first time this figure has been made public." The full version of Windows XP costs about $300.00. Microsoft could sell it for $45 and still make a profit. The difference between the $45 price and the $300 price is what economists call "monopoly rents".

35 of 894 comments (clear)

  1. Monopoly! by Cbs228 · · Score: 5, Insightful

    Microsoft could sell it for $45 and still make a profit. Sure they could. Just like the RIAA could sell CDs for $5.95 and still make a profit. These guys make me sick!

    --
    At our school, we don't earn a degree when we graduate—we earn pi/180 radians
    1. Re:Monopoly! by trotski · · Score: 5, Insightful

      It has everything to do with being a monopoly.

      People feel they don't have a choice with windows and so will pay a lot for it. If say an equaly compatible operating system with as much consumer awareness and (percieved) ease of use as windows came along and sold for 40 bucks, microsoft would have to slash it's prices for people to continue buying their product. Same with Office (yes I am aware of StarOffice ect... see consumer awareness)

      Just look at the XBox/PS2 thing.... Microsoft can't charge what it would like to charge for XBox; it has to keep it's prices in line with playstation. This forces ms to sell their boxes at a loss!

      The bottom line is, if Microsoft had serious competition who was selling it's product for less than MS, microsoft would have to cut prices to remain competitive. Since it does not have serious competition (yet) they can charge whatever they like!

      --

      "Entropy is the bad-guy, and he is everywhere"
    2. Re:Monopoly! by enkidu · · Score: 5, Insightful
      MS has priced their product (successfully, I'm sure) to maximise their profit - which is NOT the cheapest price they could charge, any more than the same is true for Coca-Cola. This is a feature of our modern "capitalist" society; competition only goes so far in the face of advertising and consumer apathy. It has nothing to do with being a monopoly.
      You're missing the point. The fact that Microsoft is attempting to make a profit is not at issue here. What is being presented is the fact the Microsoft enjoys abnormally high profit margins from their core products of Windows and Office. Under normal market conditions, if a manufacturer is able to enjoy such high margins, competition soon sprouts up with the aim of underselling the unusually high prices of the original manufacturer. What the paper is pointing out is that Microsoft both enjoys extraordinarily high profit margins and is not worried about competition. Classic signs of a monopoly and abuse of that monopoly.

      Again, having a monopoly is not illegal. Abuse of a monopoly, either through anti-competitive behavior or through price gouging, is illegal. Why? Because it makes for inefficient markets and lowers the excess utility for everyone (except the monopolist of course). And it looks like Microsoft has been screwing the market in more ways than one.

      --

      There is no trap so deadly as the trap you set for yourself
      -Raymond Chandler, The Long Goodbye
    3. Re:Monopoly! by Flower · · Score: 5, Insightful
      Yeah, this would work in a Free Market void of marketing, PR and advertising. It would be true of a Free Market if "DOS ain't done until Lotus won't run" never happened. It would work ****IF**** once the monopolist has control of the market they don't abuse their ability to set price or if they don't punish OEMs for trying to use a competitor's product. You omit from your example that Superior has agreements which punish airports for allowing Lincoln onto their runways and contracts that don't permit the airplane makers to roll out aircraft to Lincoln as fast as the company needs them to grow. And anyway, who has heard of Lincoln? The only advertising they can afford is word of mouth.

      Remember that a whispering campaign by Microsoft alowed them to kill the first competing GUI OS for the PC (merit of competitor's product beside the point) while getting the market to wait for Windows 1.0. Hey, MS didn't even have a product to compete with.

      I refuse to buy the concept that some utopian Free Market is better than a regulated one. It all falls apart when you accept that in today's day and age a truly informed consumer that is swayed by hard fact and unmoved by corporate propaganda doesn't exist. Even the Christian Right could not effectively boycott Disney and its byzantine array of subsidaries(sp.)And the only good monopoly I've seen so far has been the NFL.

      And btw, MS didn't have a patent in its pocket to become a monopoly. I may hate software patents and think they are an abomination but they aren't the one true reason of why monopolies are bad.

      --
      I don't want knowledge. I want certainty. - Law, David Bowie
    4. Re:Monopoly! by Laven · · Score: 5, Informative
      High profit margins don't make you a monopoly.

      According to the field of Microeconomics no firm will be able to maintain high profit margins in the long term unless they are a monopoly (or similar things like oligopoly w/ collusion.) In a real competitive market with low costs of entry, other firms will see Microsoft with such high profits and have incentive to enter the market, undercutting Microsoft. As the result of new firms entering, prices go down to a point of "normal or zero economic profit." This is how the competitive market works.

      Microsoft is able to maintain such high profit margins because of their monopoly market position. Little other market factors would allow sustained high profit in the long term.

    5. Re:Monopoly! by enkidu · · Score: 5, Interesting
      Uhmm, even after that $5.4 billion in R&D they still enjoyed $14.2 billion in profits last fiscal year (EBITDA). That's on $30 billion in sales. Find me another company with $30 billion in sales enjoying a 44% operating margin. Heck find me another company with more than $1 billion in sales enjoying a 44% operating margin. For more than 5 consecutive years. Find me a company who is holding 1.3 times their annual sales IN CASH. BTW these figures are AFTER the expenses of research have been taken out.

      The research that Microsoft does is not the issue. The jobs and software that Microsoft creates is not the issue. At issue is the fact that Microsoft is abusing its monopoly position to charge excessively in markets which it holds dominance (namely operating systems for the main OEM manufacturers of PCs and office suites). At issue is the fact that Microsoft is using the profits it gains from this abuse to extend its monopoly to other markets. At issue is the fact that Microsoft is effectively DUMPING their products in markets in order to gain market share. (This of course does not touch on their other abuses: API abuses, forced upgrades, fake deals, stealing trade secrets, coersion, forced bundling etc etc etc).

      EnkiduEOT

      --

      There is no trap so deadly as the trap you set for yourself
      -Raymond Chandler, The Long Goodbye
  2. Wouldn't want to abuse that monopoly position by Bob+Bitchen · · Score: 5, Insightful

    Come on who's posting this stuff? Essentially you're saying that you're okay with the monopoly but they shouldn't abuse it. That's crazy, but I guess that's what a monopoly can do to how people percieve the company. Microsoft can't innovate but they can dominate and they do that well. You try to keep quarter after quarter of growth in a company Microsoft's size and you too will find that you will have to do anything and everything.

    --
    http://tinyurl.com/3t236
    1. Re:Wouldn't want to abuse that monopoly position by rodgerd · · Score: 5, Informative

      That's the whole point, though: under US law, there's nothing wrong with having a monopoly per se. That just means you're wildly successful and everyone wants your products.

      There is something wrong with abusing that monopoly to shut out competition (denying people choice) or leveraging that monopoly to compete in other markets (eg, using the DirectX and Win32 API to compete in the games console market).

      It also suggests that Microsoft could get hammered under various nations' anti-dumping laws, since it would appear they're selling goods at well under the cost of manufacture.

    2. Re:Wouldn't want to abuse that monopoly position by rodgerd · · Score: 5, Interesting

      No; one of the selling points Microsoft use when touting the X-Box to developers is that they can write the game once and then deploy on both PCs and the X-Box, whereas if they develop for the PS/2 or GameCube, they need to write the game again. They're leveraging the dominant position of Windows in the desktop market (where games need to be sold) to enhance their position in the console market.

      This is the kind of thing that can be considered an abuse of monopoly power.

  3. Office suite wars by azpenguin · · Score: 5, Interesting

    This shows the potential danger that StarOffice and OpenOffice pose to Microsoft if they ever get off the ground in the way that many would like them to. Especially if OpenOffice gains a large foothold in the business world - it would put serious pressure on all Microsoft divisions to make up the lost Office profits. If Linux ever gains a significant desktop share, this could get good.

  4. and if id ever got to the point by deft · · Score: 5, Insightful

    where for some reason they needed to compete with linux on the desktop.... how hard would the linux sell be when windows is 45 bucks...

    --

    There's nothing Intelligent about Intelligent Design.
    1. Re:and if id ever got to the point by rseuhs · · Score: 5, Insightful
      If you think that any private person currently uses Linux, you are wrong.

      I've paid zero for Windows (came with computers) but have paid over 500$ for various Linux distributions in the last years.

      Was it worth it?

      Sure it was, I can be more profitable using a real GUI than using Windows' single-desktop excuse for a GUI. (Windows XP's 4 measly desktops are too little, too late, sorry. I have barely enough space on KDE's 16 desktops. KDE1 was better but uglier than Windows. KDE3 is better and prettier.)

      I now don't have to manage different versions of .docs

      I no longer have to download, manage and install various add-on software because from office-suite to ICQ-client, everything is included in a decent distro.

      I don't have to worry about worms, viruses and don't have to waste that much time on applying patches. (Sure I have to do it, but I waste much less time than I would using Windows.) I also don't have to care about virus scanners.

      I can quickly solve any problem that arises. For example I have a script to prefix files with a given string. (simple shellscript) With Windows, it's of course possible, but it's much harder because I would have to learn VBscript which is different to normal commands.

      Money is not the reason why I use Linux. Time is.

      With Linux I am a much happier computer user than I was with Windows. I regained the ability to let the computer do exactly what I want, not just what some programmers thought of.

  5. Profits? by BWJones · · Score: 5, Interesting

    From the Financial Times article: Bill Gates, Microsoft's chairman, speaking yesterday in Las Vegas at Comdex, America's largest information technology conference and show, warned that investors and pundits were becoming too pessimistic about the prospects for innovation in the information technology industry.

    Of course we are becoming more pessimistic. When any one company can afford to loose billions of dollars running other companies out of business while creating inferior products, of course we are going to have less innovation.

    --
    Visit Jonesblog and say hello.
  6. Re:85%? by Jason1729 · · Score: 5, Informative

    This is basic Economics 101.

    It sell for $300, and the cost to produce it is $45.

    That means the profit is $255 and the gross margin is $255/$300 * 100 = 85%.

  7. what about 10 years ago? same story...not news by blastedtokyo · · Score: 5, Interesting
    Go back 10 years. Microsoft's main revenue drivers in 1992 were uh, Windows 3x and Office 4.3. Arguably Windows had pretty good market share but Office was still losing to Lotus 1-2-3 and Wordperfect.

    Go back 15 years. Microsoft's main revenue drivers were DOS and ummm Word for DOS. Languages contributed more then too (although I'd argue that MS has much more dominant share of DOS/Windows development tools today than they did 15 years ago)

    We're not talking monopoly rents. We're talking about how some parts of your business become cash cows and support other parts of your business that they believe are worth investing in and will one day become profitable.

  8. Re:You all could stand to learn some economics by JessLeah · · Score: 5, Insightful

    They aren't charging $1000 a copy (or $2000, or more) because there is a limit people will stand-- in this area, at least (and perhaps only in this area). Joe Consumer won't care if you tell him "This OS is made by an evil candy-from-babies-stealing monopoly with flappin' heads and beady little eyes", but he WILL care if you say "Hey, did you see that new Windows on sale at Best Buy? It's a thousand bucks!"

    I've found that most Americans remain quite apathetic to anything and everything, in general-- until you make it blindingly obvious that something will hit them in the wallet.

    Saying "Windows is made by a monopolist" doesn't get them riled up.
    Saying "Windows will now cost $1,000 a version" does.

    Why? Simple. Since they feel that Windows is great, and therefore "worth" $300-- but $1000 gets it to the point where it's seriously impacting their finances. And that is where most Americans put their collective foot down.

  9. Bashing party! by targo · · Score: 5, Insightful

    Of course, the poster doesn't mention that
    1) The server applications are also strongly in black.
    2) These numbers do not reflect the cost of MS Research. MSR is costing Microsoft a hefty sum every year, and they actually do provide many interesting things, especially for Windows internals.
    3) All the segments that are in red are relatively new (except MSN). In the tech industry it is very common for new products to produce a loss for the first few years. Why should be any different for MS?

    But hey, don't let a few insignificant facts distract you from waging a holy war ;-)

    1. Re:Bashing party! by ryants · · Score: 5, Insightful
      2) These numbers do not reflect the cost of MS Research. MSR is costing Microsoft a hefty sum every year, and they actually do provide many interesting things, especially for Windows internals.
      Well... in Canada, you can claim research costs for tax benefits. I imagine (though don't know for sure) that something similar happens in the US to encourage research and development. So the costs of R&D are probably nicely offset by the tax benefits.
      --

      Ryan T. Sammartino
      "Ancora imparo"

    2. Re:Bashing party! by targo · · Score: 5, Insightful

      you can claim research costs for tax benefits

      This only means that you don't pay income tax on that particular amount. It most certainly doesn't mean that R&D is free, it is just discounted by some small percentage. If your claims were true then everybody would spend all the tax money on R&D, and not pay taxes at all.

  10. Re:How can the OSS socialists argue against that? by JessLeah · · Score: 5, Insightful
    I'll bite the bait this troll is dangling in front of us.

    First of all, MS isn't "acting like a capitalist"-- you're right on that accusation-- but they are certainly not acting like a welfare agency. Depending upon which aspects of MS's business plan you dislike the most, they are acting like "a software racket" (think of the Mafia's control of certain industries-- like that, only without all the guns and cement shoes and stuff ;) ), or perhaps "corporate fascists", or maybe "anti-competitive hypercapitalists". In reality what MS is doing runs contrary to several core concepts of capitalism... to wit:

    The free market. It's not free if one company runs the show (almost) by their lonesome.

    Competition. (See above)

    Competing on quality and price, not marketing.

    At least, that's how the "classical capitalists" would have it-- people like Adam Smith and whatnot.

    In any case, MS's behavior in the past decade or so has been sort of a twisted mockery of what capitalism is "supposed to be". Look at what ths Soviets did to socialism-- twisted it into a monstrous nightmare. MS is doing roughly the same thing to capitalism-- wrecking it.

    They are most certainly not anything to do with welfare...

  11. So in theory... by myowntrueself · · Score: 5, Funny

    we could drive M$ to bankruptcy by buying BULK xboxes and using them as Linux servers?

    --
    In the free world the media isn't government run; the government is media run.
  12. Re:Sour Grapes, Troll by rlwhite · · Score: 5, Insightful

    You're absolutely right about it not being an abuse in terms of the letter of the law, BUT an 89% profit rate is a very strong sign that the market is bearing a heavy price for the monopoly. (Note that 20% profit rates are normally considered very good in most businesses, IIRC. 89% is almost unheard of.) Isn't this type of burden on the market exactly what anti-trust laws were intended to prevent?

  13. Re:You all could stand to learn some economics by adagioforstrings · · Score: 5, Insightful
    If MS really had a monopoly, why aren't they charging $1000 a copy then?

    Microsoft charges a price they believe the market will bear. They don't charge $1000 a copy because people wouldn't stand for that. That isn't to say the price could creep up to close $1000 in a few years (provided they will still be in the OS business). Actually, this issue is already covered in Judge Jackson's finding of fact in 1999. See this.

    Notice in particular the first sentence (emphasis mine):
    Microsoft's actual pricing behavior is consistent with the proposition that the firm enjoys monopoly power in the market for Intel-compatible PC operating systems...Another indication of monopoly power is the fact that Microsoft raised the price that it charged OEMs for Windows 95, with trivial exceptions, to the same level as the price it charged for Windows 98 just prior to releasing the newer product. In a competitive market, one would expect the price of an older operating system to stay the same or decrease upon the release of a newer, more attractive version.

    And this is all from 1999! How much have they (not) changed in three years?
  14. They try to hide true stats from the employees too by rufusdufus · · Score: 5, Interesting

    Most employees at MS think that the project they work on is successful. Even the ones that are total losers. This is because the orgs are always mixed up so that everyone works in profitable division, and exact profits from each product are never given out. Just praise.

    It was always embarrassing to here people talk about how great their product was doing according the the VPs. Anyone who'd been there long enough knows the truth, but dont rub it in peoples faces. Bad for moral.

  15. Microsoft Profit by sconeu · · Score: 5, Funny

    Did anybody else think they'd come up with a new product when they read the headline?

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  16. Common Slashdot error: by Murdock037 · · Score: 5, Funny


    ...just because you know how to type in bold, it doesn't mean you're right.

  17. Re:Wrong. by oGMo · · Score: 5, Insightful
    When we're dealing with a monopoly, the rules are different.
    Did you ever stop to think about that statement. Really think about it? Ever wonder how fscked the world would be if that attitude were applied universally?

    What? What would the world be like if there were nested "if" statements? Wait. The world is like that. You just forgot.

    There are qualifiers, checks, and balances for a reason. Otherwise there would be unchecked chaos.

    Just because it is the law doesn't make it a good law. Removing the blindfold from Lady Justice is far too grave a matter to justify a separate standard for monopolies.

    This is tripe. "Lady Justice" is hardly blind to begin with. If you kill someone in self defense, is that the same as cold-blooded premeditated murder? The system sees circumstance as important. Being a monopoly is one of these circumstances.

    Monopolies are an imbalance in the system. The system cannot be perfect, so it tries to correct for its imperfections. In a perfect system, there would never be a monopoly. However, an imperfect system with corrections is better than a blind system which refuses to acknowledge a problem.

    --

    Don't think of it as a flame---it's more like an argument that does 3d6 fire damage

  18. MS should be worried by octothorpe · · Score: 5, Insightful

    It seems to me that MS should be worried by these figures. They have a whole load of different products but only Windows and Office actually make them any money? We're not talking just Xbox here, this is MSNBC, MSN, PocketPC, VisualStudio, Consulting, etc. They've busted there butts trying to diversify for the last ten years and have come up with zero to show for it. Whether they are a monopoly or not is not the point. The point is that they have a huge sled and only two dogs are pulling it. If something should happen to Windows and Office, say Linux and OpenOffice, they would have nothing left to fall back on. Yea, they have a ton of money in the bank to keep them going for a few years but they'll have to work hard at finding something else to do for a living.

  19. Re:This profit subsidizes the rest... by MBCook · · Score: 5, Insightful
    How can other companies hope to compete, or even break into that market?

    Of course, because the video game arena was profitable and easy to get into BEFORE MS entered. Well, except for Sega, they lost too much on the hardware and had to leave that part of the business. But, that must have been for some other reason. Neo-geo has done great in the US. Well, I guess they've failed before MS got into the market. There have been a LOT of companies over the years that have tried to get into this market before, and most all have died. Even veterans like Sega have had problems pre-MS.

    In fact the only company in recent times that I can think of to successfully break into the video game business was Sony. Why was that? They had the money to make a great product and keep it afloat untill it really took off. MS is doing the same thing. For all the MS bashing here on /. (which I'm usually part of) you have to admit that the XBox is a great piece of hardware compared to the other consoles on the market. And being MS, they can afford to entice publishers and devote resources to helping them make the games look/run better.

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  20. Creative accounting by iabervon · · Score: 5, Informative

    Really, the incomes of different Microsoft divisions are entirely fictional. Most of their sales come from package deals to OEMs, which they could account for in any sort of way. After all, the number one computer game for a long time was the solitaire version that came with Windows. If Microsoft wanted their entertainment division to make more money, they could charge for solitaire and include windows with it for free. Since most people get them both via an OEM, nobody sees them itemized, so MS could change the pricing around, and the only effect would be that the division split on the SEC reports would be different.

    Of course, the SEC filing is not a lie, but Microsoft could choose any gross income they wanted for any given division, and it would be just as accurate, because it doesn't actually reflect any measurable difference in the world outside.

  21. The implicit Microsoft / Pirate partnership by ClarkEvans · · Score: 5, Interesting

    If someone is found guilty of pirating warez, lates say Windoze XP... should the company value its "loss" at the retail level, the fair market value, or the cost of production?

    Actually, Microsoft should be paying the Pirates!

    With extra copies of the software out there in use, the value of the software (which is proportional to its user base) is increased. Therefore, Priates are actually helping the monopoly along. For early adoption software, I'm sure Microsoft is very happy to have Pirates spreading copies to friends or anyone else in the market. More copies is less sales for competitors and greater chance that their file format will become the standard.

    However, once a product hits 60% or some other magic number of market dominance, the software is ubiquitious and the Pirate isn't helping to "spread the word". At this point, the Pirate is a net loss for Microsoft, and they are actively hunted down. Further, all of those "non-prirate, good customers" who have, unfortunately, illegally installed copies; well, Microsoft will be very nice to them with their payment plans.

    Moral: If you want to hurt Microsoft, don't use or help spread the use of their products.

  22. Re:Huh? by baldass_newbie · · Score: 5, Insightful

    MS gives out IE for free, that's anti-competetive?

    Boy. You don't even kind of get it, do you?
    Giving away software isn't what makes MicroSoft a monopoly. Using their leverage as THE MAIN supplier of household Operating Systems to distribute this software, to the exclusion of others, with a toehold in the OS that other browsers will not have and then, ultimately, claiming that the browser is INEXTRICABLY intertwined with the OS -- all of these things are what make MS a monopoly.
    Repeat after me: It's not giving away software, it's unfairly using an advantage and obstructing others that makes MicroSoft a monopoly.
    I don't think most people would care if MS kept to standards, but that's another story.

    --
    The opposite of progress is congress
  23. An extremely atypical profit margin by cartman · · Score: 5, Insightful

    First, there were about 10 people who made points like these: Mcdonald's charges $1.25 for a large coke when it only costs them $0.03. Diamond retailers have a 200% markup. Vending machines sell coke for $0.75/can when it costs $0.10 to manufacture. Look at how big their profit margins are! And so on...

    The profit margins at Mcdonald's, jewelry retailers, and vending machine companies are very low. You have to take into account all the costs in calculating profit. Mcdonald's only pays $0.03 for the coke they are selling you, but they paid over $1 million for the building in which they are selling it to you, and over $200k/yr for employees in that building, plus costs for managers and benefits, to say nothing of corporate expenses, advertisements, and so on. Retail jewelry stores fail more often than any other kind of store. Sure, they charge a 100% markup, but they get like 2 paying customers per day, for which they must pay rent on a store and employees' salaries, etc.

    An 89% profit margin is extremely unusual. IIRC, the average profit margin in American business is around 4%. The only other large companies that take anywhere near that profit are drug companies, right after marketing a "blockbuster drug" where there few competitive alternatives.

  24. All of you are wrong by 0x0d0a · · Score: 5, Interesting

    Microsoft is leveraging their high prices to enable them to give away other products, thus undercutting their competition.

    Without doing research, I can pretty reasonably put this in two words -- "bull" and "shit".

    I'll be willing to be that two years ago, three years ago, all those markets were reported as profitable. And it isn't because of a "tech downturn" that dropped *everything* into red ink without managers doing any cost saving. No, you'd hear about divisions being cut, layoffs, everything if there were real losses.

    It's pretty obvious what's going on. MS is making money, just as usual. A while ago, a big company went belly up because of "loss hiding" -- our old friend Enron. As a result of this, lots of laws were passed making executives and auditors legally liable for hiding losses, inflating profits, and tucking them into future good years. Perhaps more importantly, the current public opinion is to crucify execs doing this, and not to let the government let them off the hook easily.

    What's happened is that our buddy MS has, like most large companies over the past few years, has been tucking away a few too many losses under the rug and artificially jacked up reported profits.

    Now, all of a sudden, Bill G. and Co. could be doing hard jail time (to say nothing of their auditing firm) if they can be shown to be deliberately hiding losses for another year. So they want to get rid of their losses *now*. It can't wait for another year -- they have to show all those unreported losses and inflated profit immediately. Well, they can't say that Windows is losing money -- 2k to XP migration is critical right now, Linux is a threat, and looking less than stable would be an awful idea. They can't say that Office is losing money -- for the first time in years, competitors have just sprung up, including Open Office and even WordPerfect pulled a comeback. The Office product also has to be rock solid. So where are all those losses going? Right into these non-core markets. Everything else loses money to clear up the balance sheets.

    This isn't just MS, either. You're going to see a *lot* of big companies doing this, and a *lot* of negative filings, as companies have to avoid giving away past reporting falsehoods.

    Now, I haven't looked at their past sheets. If this is consistent with past filings, I'm wrong. But I'd quite confidently bet that I'm not.

  25. The Slashdotter's Paradox by InnovATIONS · · Score: 5, Funny
    Windows is a Monopoly because there are no viable alternatives.

    Linux is a viable alternative to Windows.