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Economic Predictions Using Web Usage Data

Makarand writes "The Chicago Tribune has an article on the claims of ComScore Networks Inc., that it can predict major economic trends by tracking the online activity of 1.5 Million people. The company gains access to people's Internet travelogues by giving them free security software and programs that speed up their connections. Economists say that the company's models need to be tested over several years before they can be considered accurate."

37 of 149 comments (clear)

  1. Registration required Complimentry copy below by Anonymous Coward · · Score: 5, Informative

    Firm tracks Web activity to predict economy

    By Rob Kaiser
    Tribune staff reporter
    Published November 30, 2002

    Investors are always scavenging for data that could indicate the market's direction. Changes in everything from cardboard box orders to hemline lengths have led to stock market bets.

    Now upstart ComScore Networks Inc. is claiming it can predict major economic trends by tracking the online activity of 1.5 million people.

    While using Internet data to gauge the entire economy remains unproven--and economists are skeptical--the possibility highlights the Internet's unique ability to capture how people spend their time and money.

    "It's a heck of a lot easier to watch somebody's online behavior than to follow everyone around in their daily lives," said Brian Wesbury, chief economist with Griffin, Kubik, Stephens & Thompson Inc. in Chicago. "So the more things we do online, the easier it is to track our behavior."

    ComScore gains access to people's Internet travels by giving them free security software and programs that speed up their Internet connections. With its capacity to download 18 billion Web page views annually, ComScore expects this year to capture 800 million Internet searches and 5 million online transactions.

    The question facing the 3-year-old company is how to use all this data.

    So far, ComScore has gone in several directions, publishing rankings of the most-visited Web sites, tracking the success of online marketing campaigns and predicting the results of e-commerce companies such as Amazon.com prior to the companies' earnings reports.

    Now the company is launching its boldest initiative, betting it can extrapolate what is happening online to the offline world. ComScore says it can determine spending, employment, automobile sales and other economic measures by comparing prior government data to levels of Internet spending and traffic on certain sites during the same period.

    "I've been in the research business for a long time, but this is blowing my mind," said Gian Fulgoni, ComScore's chairman. Fulgoni, formerly the chief executive of market research firm Information Resources Inc., is based in ComScore's Chicago office. The company is officially based in Reston, Va., where its president is located.

    To estimate employment levels, ComScore looks at visits among the people it tracks to more than 1,000 sites with job listings. It estimates how many of those visitors are unemployed by looking at whether the searches are being conducted at home during normal work hours and how often they visit the sites.

    Research tool

    "Consumers use the Internet today more than any other medium to research important decisions," Fulgoni said.

    ComScore tries to predict the government's overall retail spending figure by looking at online buying activity.

    "It mirrors it enough that you can predict if spending is going to be strong or weak in a month," Fulgoni said. "I'm not saying it's a perfect correlation."

    As a second gauge of spending, ComScore also looks for trends in the credit card statements that about 30,000 of its panelists view online.

    ComScore charges $50,000 for an annual subscription to the economic data. So far, Fulgoni says, a few customers have signed on to receive the information.

    The company is also selling its data to an upstart hedge fund for a reduced price in return for a percentage of the fund's gains.

    David Nuelle, a founder of the Arcanum Fund, said he will use ComScore's data to make investment decisions in e-commerce companies and offline firms, such as Southwest Airlines, where customers often place orders via the Internet.

    "You can get a strong sense of the revenues" of companies that do business on the Internet, Nuelle said. "It'll be the strongest data point we will look at."

    ComScore, which has 200 employees, has enjoyed some success at predicting the results of e-commerce companies.

    Last month, the company estimated that Amazon.com would report third-quarter sales of between $839 million and $851 million, exceeding analysts' consensus estimates of $807 million. Two weeks later Amazon.com announced third-quarter revenue of $851.3 million.

    Still, predicting the results of individual e-commerce companies is a far cry from being able to provide a new window to the direction of the entire economy.

    "To make money off this thing you have to be better than the Blue Chip consensus," said Anil Kashyap, an economics professor at the University of Chicago Graduate School of Business. "There's a long way between saying we can predict and making money."

    Testing needed

    Kashyap and other economists said the company's models need to be tested over several years before they can be considered accurate. Also, the company will have to learn how to account for a general increase in Internet use and sales as well as seasonal factors, they said.

    A more proven area of ComScore's business is showing companies whether their online advertising is sparking offline sales. ComScore gathers grocery store scanning data for 60,000 of the people it is tracking to watch their buying habits.

    Nestle Purina Pet Care has used this service to determine if its Web site and online ads are prompting additional sales.

    "We don't have that closeness of data with any other medium," said Michael Moore, director of Purina Interactive in St. Louis.

    Copyright © 2002, Chicago Tribune

    1. Re:Registration required Complimentry copy below by mr_z_beeblebrox · · Score: 5, Insightful

      My own thought on this (my fiance is a biologist and we do a lot of 'those' stats, that is my only qualification) is that internet users are a subset of the people who make up the economy. As more research goes into this they will find that trends indicated by internet usage will have a relationship with actual trends of the 'whole picture' and will later develop the internet /society ratio as a valid indicator. However, until they have this backlog of data to compare it to it will not remain valid.

      They could of course mine the net for data on past years and produce 'predictions' for those years to compare with actual data on those years and deduce the ratio from there.

  2. Spyware by krnlpanic · · Score: 4, Insightful

    "The company gains access to people's Internet travelogues by giving them free security software and programs that speed up their connections."

    I always thought that anyone who provides programs to "Speed up your internet connection" were crooked and could not be trusted. Spyware at its finest. As far as this company providing "security software"...I won't even go there.

    1. Re:Spyware by Big+Mark · · Score: 5, Funny

      Download this free Security Update! Protect yourself from Internet hackers who can steal your credit card and set fire to your house! Remain anonymous on the Internet! All we ask is that you allow the security software to send us your Internet Explorer history files, so we can monitor attacks against your privacy! Do it NOW before it's too late!

      -Mark

    2. Re:Spyware by n3k5 · · Score: 5, Funny

      WARNING! Your computer is currently BROADCASTING a *gasp* *shock* IP address! With this information, HACKERS can DESTROY your computer! Download our SECURITY patch NOW!

      --
      but what do i know, i'm just a model.
    3. Re:Spyware by Anonymous Coward · · Score: 3, Interesting

      Does anybody actually have any idea what the spyware in question might be? A cursory look at their website doesn't reveal many details on that front. "Programs that speed up their connections"? Uh huh. Underneath the respectable image these guys are trying to project, they're almost certainly just yet another bunch of ambitious bottom-feeders, relying on standard-issue spyware, installed on their targets' machines via the same old dubious means.. from their front page:

      This capability is based on a massive cross-section of more than 1.5 million global Internet users who have given comScore explicit permission to confidentially capture their Web-wide browsing, buying and other transaction behavior, including offline purchasing.

      Call me cynical but who wants to bet that the 'explicit permission' in question amounts to one of those Active-X popups we've all seen that say "Would you like to install and run Media Whore LLC Client (By Installing This You Agree to All Terms And Conditions of the License).exe?"

      Actually, I've just done a bit of searching on the matter, and it turns out that this may not neccessarily be the case at all.. or not entirely at least. googling around indicates that Zone Alarm has (still does?) had comScore/MediaMetrix's 'value-added' software included with it in the past. No doubt plenty of additional dirt just waiting to be dug up by someone who's got more time to do so than I have right now..

    4. Re:Spyware by Todd+Knarr · · Score: 5, Interesting

      Except that in ComScore's case, #2 is "Provide that something for free if people agree to be tracked by spyware.". If this is the ComScore I'm familiar with (and it looks like it is), they're up-front about what they're doing. You get their package knowing that you're becoming the equivalent of a Nielsen family with every single page you view being tracked and recorded. I personally wouldn't agree to that, but I imagine there's a lot of people who wouldn't care (or who have another computer for the browsing they don't want recorded).

  3. Sound like spyware to me. by giel · · Score: 4, Insightful

    Tracking the behaviour of 1.5 million people. And all these people are aware they are being tracked? And they did agree?
    I can't believe it...

    PS. Watch out! You computer has an IP address...

    --
    giel.y contains 2 shift/reduce conflicts
    1. Re:Sound like spyware to me. by e8johan · · Score: 5, Funny

      All major investment companies are going to push huge shit-loads of dollars into the p0rn industry... unless they know that they are tracked.

    2. Re:Sound like spyware to me. by yRabbit · · Score: 3, Interesting

      This reminds me of a large, space-wasting ad I saw earlier: "Your Computer Is Currently Broadcasting An Internet IP Address. With This Address, Someone Can Begin Attacking Your Computer!" That is terrible news! At least they had the decency to make the "titlebar" say "Advertisement" for a few seconds before it changed to "Security Alert", I never would have guessed.

      It would be scary if that ad was from ComScore, though.

      I wonder what their software's license agreement will look like, and what "form" their software will be in.
      Trojan, piggybacking, or something else? Will they actually plain-english tell us "This program is going to keep track of the websites you visit and purchases you make."?

  4. Irony? by feepcreature · · Score: 5, Funny
    Is it just me, or is there something wrong with the sentence:
    The company gains access to people's Internet travelogues by giving them free security software...

    P.

    --
    Paul "Say no to feeping creaturism"
  5. security company? by twitter · · Score: 4, Insightful
    I suppose having your every move on the web tracked and monitored by some comercial company over windows is considered secure by some. Next time these folks want security and a faster connection software, might I recomend:

    This would make the world a better place, even if it could not be used to forcast the next great depresion.

    --

    Friends don't help friends install M$ junk.

  6. It begins. by torre · · Score: 3, Insightful
    The uses of novelty things to promote the real agenda of spyware or perhaps we should call it the new reincarnation of the Trojan horse. This is only but the first public release of what they've been doing, God knows what they've done without us knowing.

    but that's just my 2 cents.

  7. Income-bracket/age-range skewed? by mccalli · · Score: 5, Insightful
    I would imagine this data is skewed towards the mid and high-end income brackets, and also away from the older age brackets.

    Given that the equipment you need to access the web is still fairly pricy, and also that the majority of people accessing it are still relatively young, I'd question the ability of this model to extrapolate to the wider world.

    Cheers,
    Ian

    1. Re:Income-bracket/age-range skewed? by actiondan · · Score: 5, Insightful

      I would imagine this data is skewed towards the mid and high-end income brackets, and also away from the older age brackets.

      Also, the sample will only include people stupid enough to download their spyware and let it report back on everything they do online.

  8. representative group? by John_Renne · · Score: 4, Insightful

    I don't think the group theý're tracking will be very representative. Allthough there is a large group of people is using the Internet there's no way global trends can be predicted by their behaviour. There is a world out there that's hardly connected (some call it Africa) that has some influence on our world's economy but is left out completely.

    Maybe the researchers should see the world is bigger than the US

    --
    /(bb|[^b]{2})/
  9. In other news... by WPIDalamar · · Score: 4, Funny


    ComScore announces their predictions for this year based on web activity. You should take all of your money out of large cap stocks and invest heavily into p0rn!

  10. A cross section of society? by sifi · · Score: 4, Interesting

    ComScore also looks for trends in the credit card statements that about 30,000 of its panelists view online

    Is it just me - or does that sound slightly worrying?

    They claim to look at a cross section of society, but I'm willing to bet only the criminally insane would sign up knowing that they are perusing your credit card statements...

    --
    Sig (appended to the end of comments you post, 120 chars)
  11. Spyware at its finest by cperciva · · Score: 5, Interesting

    As a second gauge of spending, ComScore also looks for trends in the credit card statements that about 30,000 of its panelists view online.

    That's right: If you have their spyware installed on your computer, they are going to be looking through your credit card statements.

    Why isn't this illegal yet?

    1. Re:Spyware at its finest by tmark · · Score: 4, Insightful

      Why should it be illegal if the users have agreed to a valid disclaimer ?

  12. Access to credit card stafements? by actiondan · · Score: 3, Interesting

    As a second gauge of spending, ComScore also looks for trends in the credit card statements that about 30,000 of its panelists view online.

    It sends details from credit card statements!!? I wonder how many of the users of this thing are aware that it does this...

    This sounds like spyware to me. 'Free security software and software to speed up their internet connection' sounds a bit vague about what this actual does apart from send confidential information to this company.

  13. My economy prediction by stud9920 · · Score: 5, Funny

    My economy prediction is that comscore will soon file a chapter 11.

  14. Is it just me? by deadgoon42 · · Score: 3, Interesting

    This sounds a lot like Pyschohistory from Isaac Asimov's Foundation novels. Predicting the future using models of how a large number of people behave. Do we give Isacc some credit?

    --

    Smeghead every day of the week.
  15. This actually sounds plausible... by girl_geek_antinomy · · Score: 4, Interesting

    Notwithstanding the privacy issues involved, which have been discussed by other people -

    I'd have thought that if you could get a representative group of people of sufficient size, and allow for intrinsic skew in the data, then watching what they do online - what their ecommerce browse to conversion rates are, whether they're shopping at all, whether they're looking at holidays, cars, that kind of thing - could well provide a very good short-term predictor of where the economy is going next.

    You could find out, for instance, that people were planning to buy new cars or go on a long-haul holiday weeks or months before that was converted to Real Money in the retailers' pockets, and upwards of three months before the quarterly reports from the companies themselves start to reflect the changes in the economic climate.

    Sounds to me like this could be a really interesting toy to use as an adjunct to playing the markets :)

  16. imagine what Google can do by danny · · Score: 4, Interesting
    Just imagine what Google can do with data on 80% of the Net's searches! The Google Zeitgeist is just bait, I'm sure there are people paying Google huge sums for both specific data and overall statistics.

    Danny.

    --
    I have written over 900 book reviews
  17. What About Credit/Debit Card Co's Right Now by jck2000 · · Score: 5, Insightful

    Does anyone know what Amex, Discover, Visa, MasterCard, etc. are doing currently with the data they accumulate? I am not suggesting anything nefarious, rather I think these institutions, by having much larger (and probably more representative) sample sizes, would be able to accomplish much more than this smaller company would.

  18. analyzing porn viewing... by RebelTycoon · · Score: 5, Funny

    The key is to categorize the type of porn that is being viewed.

    Teen porn would indicate a desire to return back to school for more education. This can be used to indicate a slowing in the job market or radical changes in job skills being required.

    Lesbian porn indicates a desire for more social time, expanding ones horizons, and generally a good economy, since everyone is getting more then enough of the good stuff.

    Hardcore porn would indicate a slowing economy, since you are just pounding away at the task at hand.

    Gay porn would indicate a resession, since that is most likely when you are taking it in the ass at work, so why not see how the professionals do it.

    Hope this helps with future economical models based off of the viewing habbits of porn.

  19. only in theory by ramzak2k · · Score: 3, Interesting

    I have three points ,

    Firstly, How can online activity ever be an active indicator of economic trends? Not everything done online is replicated at large in market in the real world. For example - I read news online, but dont buy any newspaper. I have browsed through catalogs of material online in amazon but havent bought much from them compared to what I would spend on totally different items in retail stores. The same applies for travel too.

    Secondly, even if they do manage to get the software that tracks information on to peoples machine. How is this very different from online votes which almost always go with a disclaimer saying "The results represent only those who have been online on the site and is not scientifically valid" ?

    They seem to have tons of predictions already . Is it just me or does someone else see their common trend of predicting that online business is THE IN thing.

    --

    Siggy Say, Siggy Do
  20. Very similar to Zipf's Law by ekrout · · Score: 5, Interesting

    I recently learned about Zipf's Law, which uses a very simple formula to predict quantities of all sorts of things.

    It's truly amazing. For example, it accurately predicts the populations of the 10 most populous cities, the number of appearances of the 10 most oft-used words on the entire Web, etc.

    From a quick Google query: "Zipf's law, named after the Harvard linguistic professor George Kingsley Zipf (1902-1950), is the observation that frequency of occurrence of some event ( P ), as a function of the rank ( i) when the rank is determined by the above frequency of occurrence, is a power-law function Pi ~ 1/ia with the exponent a close to unity."

    Here is some more information: http://linkage.rockefeller.edu/wli/zipf/

    --

    If you celebrate Xmas, befriend me (538
  21. Efficient spyware by sh0rtie · · Score: 5, Informative


    Reading their privacy statement it should be noted that they are an incredible security risk and this company should be treated with the contempt that they deserve, the information they take is everything from emaills to SSL traffic and should put a chill through anyone.

    What information is collected?

    During the initial registration process, we request certain information, such as name, address, e-mail address, and education, about you and other persons who live with you or have the same mailing address as you (collectively, we call this your "Household"). After you register, our Network then collects additional information about your Household's Internet behavior and that of any other computers used by members of your Household that you have configured to use the e-Trends service. This information is then combined with other e-Trends member data and other information to create an aggregate view of Internet e-commerce. e-Trends monitors your surfing, essentially logging information about the web pages that you visit and the actions that you take, such as the purchases and transactions you make. e-Trends can only monitor the Internet behavior and activity of your Household's registered and configured computers. As a member, you therefore control which computers the e-Trends service is available on. e-Trends monitors both the normal web browsing you perform, and also the activity you may have through secure sessions, such as when filling a shopping basket or filling out an application form. e-Trend's proprietary and patent pending technology allows us to see the details of secure pages while protecting such content from parties other than the site to which you are connected. We monitor these connections so we can accurately and anonymously model not only the browsing habits of Internet users, but also their shopping, registration, and other interactions as well. Although we generally monitor your Internet behavior as part of this service, e-Trends does not examine, use nor keep any instant messages or examine or use the contents of any of your e-mail messages, except to perform specific functions necessary to provide you the e-Trends service (such as scanning your e-mails to effectively search for viruses), and as a quality assurance check against and method for verifying information on the surfing and buying behavior of e-Trends members.


    Quite simply they read all your internet traffic ,including reading your personal emails! under the guise of "virus protection", they even claim they are not spyware using semantics as their excuse, and yes a quick google reveals this company is the same company that produces those "download accelerators"

    These companies should be illegal and the quicker someone sues them to oblivion the better,
    but i see that handily Comscore have this e-trends as a subsidiary company just in case someone does that it wont affect the parent company.

    buyer beware

    1. Re:Efficient spyware by octalgirl · · Score: 4, Informative

      Privacy statement? It doesn't mention anything about how they will protect your privacy and data collected. Indeed, they sell access to this info for 50K a year. Just think, 1.5mill of people's credit card and bank statements, surfing habits for the whole family and instant messages. Packaged in a very misleading sentence "does not examine" then later "except to perform necessary functions" - so basically this statement nullifies itself. My God, they actually verify your bank statement to make sure you really earn what you told them?

      "Although we generally monitor your Internet behavior as part of this service, e-Trends does not examine, use nor keep any instant messages or examine or use the contents of any of your e-mail messages, except to perform specific functions necessary to provide you the e-Trends service (such as scanning your e-mails to effectively search for viruses), and as a quality assurance check against and method for verifying information on the surfing and buying behavior of e-Trends members."

      Somehow these marketers have pulled off the biggest scam of all, to finally get people to agree to simply hand over their lives, SSN numbers and all! I hope someone gets caught in an identity theft crisis and discovers it was because this company sold their private and financial lives to a third party. Really, some hood could simply round up 50K and have the info delivered to them. As usual I'm sure 99% of the 1.5 mill have never read this statement and they are probably the same type of user who will click on an email attachment every time - and thus believe it is very nice of this company to provide "security" for them. They even fooled the reporter!

  22. Where's Free software when we need it? by LostCluster · · Score: 4, Interesting

    What bothers me here is that the programs that are being used to bring spyware to the common user are programs that do things for which either there already exists an spyware-free solution, or is a program us /.ers could write in minutes.

    Speeding up an Internet connection is more-or-less a myth in the first place, you can't make software to cause a modem to go any faster than it goes physically. The only thing that really can be done is to make sure there's nothing stupid in the Windows registry slowing down the connection... and guess what, in older versions of Windows there is! Microsoft initially set the Maximum Transfer Unit (MTU) to something that made sense on a LAN connection, but caused an annoying number of retransmitted frames on a modem connection. Lower that number to something sane, and web pages will appear to the user to be faster. However, that didn't really speed up the modem, it's now just not wasting as many cycles on bad data. Changing the MTU number is a registry hack, the program needs to only be run once... no need for it to be there on every boot.

    Another such program syncs your computer's clock with to official U.S. Government time. That's a cool and useful function, but it's really just using the Network Time Protocol (NTP) standard to contact government servers. Anybody who bothers to read the docs can write their own program to do that. Microsoft has even built NTP into Windows XP, although once-a-week updates isn't exactly enough for most users who care about their clock accuracy.

    Another program hitches its ride offering the local thermometer reading from your local TV station's WeatherNet system in an icon in your system tray. Cool feature... but wait a second here. What if you don't live near a WeatherNet site? Oh, that's simple, it taps into the National Weather Service data to get you a report. But NWS's data is public, paid for by your tax dollars. The info is available on both FTP and HTTP servers that are absolutely free to access.

    Open source projects could knock these "Download me!" programs out of existance. Why don't we?

  23. Another way to manipulate the dog races... by Zarf · · Score: 3, Insightful

    After reading the article and deciding to ignore the already made point that this is an invasion of privacy:

    This kind of data if collected well could very well help in profiling online trends and giving subscribers to this data a "leg-up" on their competitors. That's True. BUT, I doubt that this data can be used for predicting meat-world trends. The only people you are dealing with are the ones who are both willing to buy online and are willing to allow spyware on their boxen. I'd guess that the fact that you're talking about a select group of unsophisticated users, who are yet sophisticated enough to research and/or purchase online, would mean that the data is self-censoring.

    It's sort of like surveying people who hate telemarketers over the phone. You'll only talk to a very few people and likely have a useless data set. It would be like a survey on invasion of privacy issues only from people willing to report to the surveyor thier SSN.

    Catch my drift?

    The resultant data would influence an investor house to make an unwise decision and bet on the wrong dog in the grand dog-race called the Stock market. The data provider can dope up the right dogs to make itself some money. That's what I think of whenever I read about these "trend" predicting companies. That's just me though.

    --
    [signature]
  24. They'll get blown away by Passport by krygny · · Score: 3, Interesting



    Consider marketing research firms that get paid boatloads of money to put people into demographic categories. Now, consider Microsoft's Passport initiative that tracks you online, where you surf, what you buy, where you live, work, and travel, and can infer all kinds of personal info like your domestic status. You are no longer part of a demographic group, you are a demographic; one of 200 million. How much would advertisers be willing to pay Microsoft for access to that database?

    "How perfectly Goddam delightful it all is, to be sure." - Robert Crumb

    --
    Research shows that 67% of those who use the term "research shows", are just making shit up.
  25. Consider the source of the data by psplay · · Score: 3, Funny

    This can only Economic predictions are based on a sample on people who "download free software onto their computer".

    Not exactly a random distribution of the populous, is it?

    They are already restricting the data this software collects, as its source of data pertains to a specific sample base:

    1, (PC) Computer owners
    2, Home Users
    3, The type of fool that downloads something willy nilly on their computer.

    Given this conditions, the survey base could not really exceed 50% of the range of population. Therefore can really only be 50% accurate.

    (yes I pulled the 50% out my head, based on my survey of my coworkers).

  26. Re:Economic Predictions Using Slashdot +5 Rated Po by fishbowl · · Score: 3, Insightful

    >Please stop badmouthing Free Software as if it
    >had anything to do with "Communism".

    That became a lost cause when Stallman first used the term "Manifesto" to frame his agenda.

    --
    -fb Everything not expressly forbidden is now mandatory.
  27. The best part of their theory by T.E.D. · · Score: 3, Insightful

    ...is that there isn't enough historical data on past internet usage to prove its all baloney yet.

    By the time there is, they ought to be able to pump out quite a few subscriptions, books, and speaking tours.

    On the bright side, at least now we know where the "Y2K" baloney purveors went. Even better, they are leaving us coders alone this time.