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Angry Spirited Away Fans Strike Back
peter_gzowski writes "Anime News Network is reporting that, 'The Japanese consumers in the Kyoto and Hyogo prefectures of Japan have filed a lawsuit against Walt Disney Japan over the red tint on the Japanese DVD release of Spirited Away.' Japanese consumers who purchased the Spirited Away DVD were very disappointed when they discovered a red tint to the film. A hundred thousand consumers complained, but Buena Vista Home Entertainment Japan (a subsidiary of Walt Disney) pretended nothing was wrong with the disc. The original source of news of the suit can be found (in Japanese) at Mainichi. No response from Disney yet."
Does this say something about Buena Vista, Disney, the Japanese, or what?
"A language that doesn't affect the way you think about programming, is not worth knowing" - Alan Perlis
I think Hayao Miyazaki didn't notice the problem with the red tint in his movie for obvious reasons. ;-)
Beware: In C++, your friends can see your privates!
The article states: They claim that, after analyzing the DVD, they found that its color balance was biased towards red.
Anyone have any ideas how this happened? It doesn't seem like it's one of those things that "just happens". It sounds to me like someone in the DVD production group seriously goofed and it was missed by the QA team. If that's the case, it's a pretty amazing oversight... I'd love to hear the opinions of those who know more about video production than I.
That was in thousands of people -- 126,926 *thousand* people, or ~127 million people.
Disney had a similar problem with "Pocahontas" a few years ago, with thousands of Americans complaining about a "red tint" in the film.
These complaints stopped, however, when Disney admitted they were trying to portray "Native Americans". Consumers were simply mistaken -- the rest of the movie suggested they were Americans of European descent.
"Mother, should I run for President? Mother, should I trust the government?"
Apart from the other arguments, this suddenly reminded me of something I read when I was a kid. Apparently, according to the article, a lot of japanese have more sensitive eyes than most europeans (caucasian, white etc, this is not meant as a racist comment) and can detect subtle differences in hues of a colour that others don't. The article talked about japanese pearl divers being able to see subtle off-whites in the pearls and seperate them according to quality.
The point is: Are Disney's people in Japan mostly beefy white Americans? Is it possible that they literaly can't see the red tint in the DVD?
I've had a similar experience once when designing a website, and a guy from marketing kept wanting fucking wierd oranges and other strange hues until we discovered that he was colourblind.
i have the region 2 (japanese) of spirited away--but it's still shrink-wrapped, so i can't give a first-person account :P nevertheless, here are plenty of firsthand accounts of the red tint.
on the same forum there is another thread reporting that the publisher of the korean release (dec 7) has announced that it will not have the red tint--although i'm not sure how that's been arranged. this seems to be a pretty severe acknowledgement of the red tint problem if the report is true.
Sample picture
I have no knowledge about the problem, just passing on the link I found. The effect is somewhat subtle from a single image, but I bet it's much worse when you watch the whole movie. Seems quite possible that the shirt on the right should be white.
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- - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
From the mail :
"(...) Sen to Chihiro no Kamikakushi (Spirited Away)" is a digitally-animated movie produced by Studio Ghilbli, and its full-digital frames were designed and produced on computers. The coloration of the master for the DVD and VHS was strictly supervised/approved by Studio Ghibli's color designers and DP/Cinematographer.
The "Spirited Away" DVD/VHS was produced through an entirely novel procedure in mastering, and both Studio Ghibli and Buena Vista Home Entertainment Japan believe the quality of the DVD/VHS to be the best and the most faithful in terms of reproducing the original movie under the given circumstances.
As for the trailers on Disc 2, they have been included solely for the purpose of providing necessary information on the film, and because of this nature, it was not specifically color-corrected. Consequently, some differences in coloration may be detected between the same scene on the trailers on Disc 2 and the main feature on Disc 1. We assure the highest standard of quality control has been maintained on the manufacturing of both DVD and VHS, but differences in coloration may be detected depending on the type of equipment and/or the settings of the system being used.
That's their explanation at least.
I took that screen shot that is floating around and just ran it through Photoshop 7's 'Auto Color' options and this is the result!
http://www.digitald.uk.com/storage/s-away-red.jpg
Why are they asking for a replacement plus eighty dollars?
Has it caused them emotional and psychological distress to that degree?
Surely a replacement and legal expenses would be more reasonable...
hell hath no fury like a thousand angry anime fans.
People with Brown eyes(on average) are less sensitive to flicker than people with blue or green eyes by about 5-10hz. (not sure about grey eyes).
The internet's a bit lacking on information, so here's some info on colour sensitivity...
Sensitivity to Color:
Different areas of human eyes have different sensitivity to color. For example, the eye is not sensitive to color at the periphery. It is only possible to discriminate between colors only +_60 of the straight head position. The color awareness range is about 90 to the straight head position. The eye is least sensitive to red, green, and yellow at the periphery. Thus when designing interface for large screen, blue would make a good background color.
The front of the eyes is more sensitive to red, green, and yellow. If we put small blue objects on the screen, which will usually be in the front of the eye, these objects will tend to disappear form the screen.
Discernment of color differences:
Eye is also least sensitive to changes in the shades of blue. It is very sensitive to changes in the shades of red. Eye is sensitive to the differences between colors in various degrees and the discernment of color differences is not uniform across the spectrum.
The eyes need to refocus for the colors, which are not near on the spectrum. Thus it would be difficult (tiring) for human eye to focus if red and blue are placed together.
thank God the internet isn't a human right.
I think it's hilarious that the free market includes buying things and getting shafted, but not going to court to settle grievances. I hate to break it to the capitalist and pseudolibertarian free-trade lovers but anytime you sell something within the jurisdiction of a court, you may find yourself subject to a legitimate lawsuit.
To suggest that, merely by being producers in the market, businesses are exempt from answering for their torts disingenuously implies that they are somehow not a part of the social system within which they chose to do business. If a law was broken I see no reason a business shouldn't have to answer for it.
The market is one avenue for redress, indeed, but that's no reason to utterly deprecate legal remedies.
I don't need large brains to have a good time.
The early CIE eye tristimulus models (the figures for spectral sensitivities of the eye's red, green, and blue detectors used in the CIE standard colour spaces) are still based on a very small sample of people. I beleve the first standards were based on only 17 people, all white, male Europeans. Even now, I think most standards are based on a sample of a little over four hundred people.
Why? Well, you cannot easily measure the tristimulus directly, so you have to get each of your subjects to match a lot of colours to characterise their eye's sensitivity over the whole spectrum. Then each person has a different yellow spot on their eye - the size and the density can vary quite a bit - so there is a fair amount of natural scatter. The case for natural tetrachromats claims the women's eye red response is bimodal, but when you see the tristimulus functions plotted out, it is really hard to see the evidence for it.
We do not have to rely on western figures. The Japanese had independently worked on colour science. The Ishihara who did the eye test patterns (he hand-painted the first ones using watercolours) did some measurements. But, again the populations measured were fairly small.
On the other hand, we know that the ability to remember and perceive colours is greatly affected by experience, and even the words used to describe colours. Tests on Bornean tribesmen that had separate words for yellowish-green (Wor) and bluish-green (Nol) were relatively better at remembering and distinguishing contrasts between these two colours then some other pairs of colours that the rest of us would find more easy. Now Japanese uses 'akai' for bright red paint, but also for skin colour (usually in connection with emotions), and brown shoe colour. Brown is usually 'chairo', which is 'tea-colour' but they also use 'kitsune-iro' (fox color) and 'tsuchi-iro' (earth-colour). If we are familiar with tomato red, brown, ochre, and brick red, we are bound to respond to colours and colour contrasts differently, but this does not mean we see them differently.
So, are Eastern and Western eyes different? The figures we have would suggest that you would not be able to identify the race of a person by their eye response - we are much more alike then we are different. If we measured a few tens of thousands of people, we might be able to drag some systematic difference out of the noise. But I don't think we could tell whether it was a genetic difference of a cultural difference, even then.
The pink cast on the DVD is much bigger than these differences. It's clearly an error. The suppliers ought to have offered a replacement DVD. Next time, they might. Give 'em hell, fellas, gambatte kudasai!