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Angry Spirited Away Fans Strike Back

peter_gzowski writes "Anime News Network is reporting that, 'The Japanese consumers in the Kyoto and Hyogo prefectures of Japan have filed a lawsuit against Walt Disney Japan over the red tint on the Japanese DVD release of Spirited Away.' Japanese consumers who purchased the Spirited Away DVD were very disappointed when they discovered a red tint to the film. A hundred thousand consumers complained, but Buena Vista Home Entertainment Japan (a subsidiary of Walt Disney) pretended nothing was wrong with the disc. The original source of news of the suit can be found (in Japanese) at Mainichi. No response from Disney yet."

129 of 328 comments (clear)

  1. Red faced? by Anonymous Coward · · Score: 4, Funny

    I bet this will leave Disney red faced ;-)

  2. Could it be by bryan1945 · · Score: 3, Funny

    the Communist version?

    (really dating myself here)

    --
    Vote monkeys into Congress. They are cheaper and more trustworthy.
    1. Re:Could it be by offpath3 · · Score: 3, Funny

      Nothing wrong with dating yourself. The dinner conversations are somewhat one sided, though... =)

    2. Re:Could it be by troc · · Score: 2, Funny

      Yeah but he doesn't eat much. And he's REALLY choosey about where we go. And he never pays his half of the bill. And he smokes. And he's vegetarian, no, he says he's vegan. My mistake.

      He likes the odd wafer thin mint (he says it's a waffer theen meent actually) though.

      I have to go, the nice men in their white coats (with odd rusty, reddish stains, hmm) are here with my new jacket.

      Maybe they will let me out tomorrow, apparently I will be wanting some kind of pasta dish. I didn't know I liked pasta but I have just informed myself I do.

      My head hurts

      Troc

      --
      Troc's dubious podcast and blog: http://www.trocnet.net
    3. Re:Could it be by moncyb · · Score: 2

      You're not dating yourself. China is still a very red Communist. ;-)

    4. Re:Could it be by grahamlee · · Score: 3, Funny

      No, because in the Communist version the DVD tints YOU!!!

      Sorry guys, the chance was there, my karma is good already, what can I say?

    5. Re:Could it be by moncyb · · Score: 2

      Yes the story was talking about Japan (though the problem seemed to affect the Taiwan version too), but I was saying he wasn't dating himself because there is still communism in China.

      About a minute after I clicked send, I thought of a joke about the Chinese trying to send a message to Taiwan (China claims Taiwan as their territory, Taiwan wants to be an independent free market country).

    6. Re:Could it be by orthogonal · · Score: 3, Informative

      have you left no sense of decency sir?

      Attorney for the US Army Joseph Welch, addressing red-baiting Senator Joseph McCarthy; the exact quote is:
      "Have you no sense of decency, sir? At long last, have you left no sense of decency?"

      (Bartleby's gives an alternative punctuation: "Have you no sense of decency, sir, at long last? Have you left no sense of decency?". This punctuation, however, seems to me to be less natural.)

  3. 100,000 by jericho4.0 · · Score: 5, Interesting
    'A hundred thousand consumers complained', wow. That's a lot.

    Does this say something about Buena Vista, Disney, the Japanese, or what?

    --
    "A language that doesn't affect the way you think about programming, is not worth knowing" - Alan Perlis
    1. Re:100,000 by Alien54 · · Score: 5, Informative
      the English version of the Mainichi Story

      • Disney red-faced over 'faulty' DVD

        KYOTO -- Buyers of a DVD version of the popular animated film "Sen to Chihiro no Kamikakushi" have launched a lawsuit against its retailer, Walt Disney Japan, claiming the color is "completely different" from movie theater showings.

        The Kyoto District Court suit, launched by three buyers from Kyoto and Hyogo prefectures, claims that a heavy red tone persists throughout the DVD version, ruining the film.

        They have demanded that the company replace the copies they bought with a better version, and pay them 10,000 yen each in compensation.

        A total of 3 million copies of the DVD have already been produced, and Walt Disney Japan and consumer centers have reportedly fielded numerous complaints from other buyers.

        Walt Disney Japan began selling DVD copies of the film through Buena Vista Home Entertainment in July. However, a red tone that buyers claim persists through the film makes the movie dark, and consumers say it is completely different from the movie version.

        Buyers of the DVD reportedly analyzed the colors by computer and found that of the three primary colors, the red tone was extremely strong.

        Buena Vista Home entertainment reportedly posted a home page message saying that the tone of the colors could vary depending on the playing environment, but the firm is reportedly refusing to exchange copies, saying the DVD is not a defective product.

        Buena Vista officials said they would consider a response together with Studio Ghibli, the makers of the "Sen to Chihiro no Kamikakushi" film, but added that the DVD was an original product whose tones were produced while respecting the intentions of the producers. (Mainichi Shimbun, Dec. 3, 2002)

      Ironic that this happened in a country with a reputation for a highly developed sense of artistry and aesthetics. What were they thinking?
      --
      "It is a greater offense to steal men's labor, than their clothes"
  4. Didn't "see" the problem? by Jugalator · · Score: 5, Funny

    I think Hayao Miyazaki didn't notice the problem with the red tint in his movie for obvious reasons. ;-)

    --
    Beware: In C++, your friends can see your privates!
    1. Re:Didn't "see" the problem? by Jugalator · · Score: 2

      Send each consumer a *green* pair of those things to compensate.

      Perhaps then the movie will become 3D too!
      No, wait...

      --
      Beware: In C++, your friends can see your privates!
  5. Re:Hi! by Jugalator · · Score: 3, Funny

    Japan vs. Disney: Spirited Away DVD lawsuit (articles,anime) (rejected)

    You were forgetting that titles with "Strike Back" in them have always had a special meaning to nerds. :-)

    --
    Beware: In C++, your friends can see your privates!
  6. Any indication of how this happened? by DCowern · · Score: 5, Informative

    The article states: They claim that, after analyzing the DVD, they found that its color balance was biased towards red.

    Anyone have any ideas how this happened? It doesn't seem like it's one of those things that "just happens". It sounds to me like someone in the DVD production group seriously goofed and it was missed by the QA team. If that's the case, it's a pretty amazing oversight... I'd love to hear the opinions of those who know more about video production than I.

    1. Re:Any indication of how this happened? by noackjr · · Score: 5, Informative
      Studio Ghbli said that they did not use the data that was used in theatrical releasing prints of the film, but they used the newly mastered DVD/Video digital data in consideration with the fact that the DVD should be played on Liquid Crystal TV or Plasma TV, so should be no problem for its quality. As for the trailers on the DVD, it might not be color corrected for the DVD format so it might slightly be different from what you see in the DVD feature it they are the same scene.
      They optimized the color for another media. The director of photography of the film was in on it. That's how they wanted it to look.
    2. Re:Any indication of how this happened? by Nogami_Saeko · · Score: 2

      Yup, it apparently looks great if you can spend $5,000 to $10,000 on a plasma screen :P

      For the rest of us with normal TVs however, it's a bit red.

      Actually, I wasn't too unhappy with mine - it looks pretty decent on my TV.

      N.

      --
      "Nothing strengthens authority so much as silence." - Charles de Gaulle
    3. Re:Any indication of how this happened? by Mononoke · · Score: 5, Insightful
      Quoting the stuff you quoted:
      they used the newly mastered DVD/Video digital data in consideration with the fact that the DVD should be played on Liquid Crystal TV or Plasma TV
      Bullshit. If there were special white balance considerations just for LCD or Plasma TVs, then everything else you would watch on those TVs would look wrong, because their white balance wasn't 'specially altered' for viewing on those devices.

      If your CRT/LCD/etc. isn't calibrated to the same white point as the rest of the world, then everything but this DVD would look bad.

      Disney just doesn't want to admit they fucked up. Again.

      --
      NetInfo connection failed for server 127.0.0.1/local
    4. Re:Any indication of how this happened? by svachi · · Score: 3, Informative

      Even on Liquid Crystal TV (I have no plasma TV to play with) the movie still looks reddish, not so much different than normal CRT TV. Even if it is really intended to be view on those kind of TVs, there should be warning on the package.

      --
      --- (The signature is intentionally left blank)
    5. Re:Any indication of how this happened? by Alan+Partridge · · Score: 2, Interesting

      you're BASOLUTELY RIGHT, of course - everything should be colour corrected for display with Rec. 702 colour gamut and primaries - if they DIDN'T do this then they were neglecting their professional responsibilities. I have to say that the Disney DVDs that I've seen have been of good overall quality, so this does surprise me rather.

      --
      That was classic intercourse!
    6. Re:Any indication of how this happened? by Alan+Partridge · · Score: 2, Funny

      obviously that's a new, improved spelling of ABSOLUTELY that I'm testing out at the moment...

      --
      That was classic intercourse!
    7. Re:Any indication of how this happened? by Jeff+DeMaagd · · Score: 2

      Sorry. No. I think it is basically a lie to get away from fixing the damn movie.

      I don't think video should be "calibrated" to make it look good just for one kind of uncalibrated TV.

      There are color standards and each set and each movie should be calibrated adhere as closely as possible to the original master. If a particular kind of set has faults in the color FIX THE SET, NOT THE MOVIES. Don't screw up a movie for someone that uses a CRT or DLP or what not, and blame those owners for not having a thin display that has bad colorimetry.

    8. Re:Any indication of how this happened? by RockyJSquirel · · Score: 2

      I've noticed that older LCD monitors weren't calibrated and did have a bluish cast.

      Of course the newest ones are calibrated to be indistinguishable from regular monitors.

      It sounds like a REALLY dumb excuse. Someone would have had to fuck up big time to correct the colors on an uncalibrated display.

      Rocky J. Squirrel

  7. Re:screen shots by noackjr · · Score: 5, Informative

    That was in thousands of people -- 126,926 *thousand* people, or ~127 million people.

  8. Not the first time they've run into "red tint" by Adam.Steinbaugh · · Score: 5, Funny

    Disney had a similar problem with "Pocahontas" a few years ago, with thousands of Americans complaining about a "red tint" in the film.

    These complaints stopped, however, when Disney admitted they were trying to portray "Native Americans". Consumers were simply mistaken -- the rest of the movie suggested they were Americans of European descent.

    --
    "Mother, should I run for President? Mother, should I trust the government?"
  9. Japanese eyes by theolein · · Score: 5, Interesting

    Apart from the other arguments, this suddenly reminded me of something I read when I was a kid. Apparently, according to the article, a lot of japanese have more sensitive eyes than most europeans (caucasian, white etc, this is not meant as a racist comment) and can detect subtle differences in hues of a colour that others don't. The article talked about japanese pearl divers being able to see subtle off-whites in the pearls and seperate them according to quality.

    The point is: Are Disney's people in Japan mostly beefy white Americans? Is it possible that they literaly can't see the red tint in the DVD?

    I've had a similar experience once when designing a website, and a guy from marketing kept wanting fucking wierd oranges and other strange hues until we discovered that he was colourblind.

    1. Re:Japanese eyes by Ilgaz · · Score: 2

      Can it be the reason why they implemented HDTV at 1980's even? Real interesting point, thanks.

    2. Re:Japanese eyes by will_die · · Score: 2

      The off-white from pearls is just training and being around the items for so long you get to know the different hues.
      It is no different then jewelry and gemist of other races being about to grade stones just but looking at them with the naked eye.

    3. Re:Japanese eyes by Moridineas · · Score: 2

      Sounds highly dubious to me. I've not heard superior eyesight, but I've read that certain kinds of eye failure and even blindness are a ton more common in East Asia--one thought was that MSG might cause eye failure.

    4. Re:Japanese eyes by Rogerborg · · Score: 5, Informative

      Google reckons that "Congenital color vision deficiency overwhelmingly affects more men than women. About 10 million men in the United States (7% of the male population) have a color vision deficiency compared to 0.4% of women. Caucasian men experience the highest prevalence of this disorder." et al.

      Try a colour vision deficiency test yourself.

      C.f. the overheard conversation in Return to Castle Wolfenstein:

      • German 1: "How do ve defuse this thing?"
      • German 2: "Cut ze red wire. Or is the ze green? Hold on vhile I get ze manual."
      • German 1: "Ach, it doesn't matter, ze all look grey to me anyvay." [BOOM]

      It's funny, until you ask the Institute of Electrical Engineers (largely composed of caucasian men) whether they require their members to be able to distinguish wiring colours. Go on, ask them. ;-)

      --
      If you were blocking sigs, you wouldn't have to read this.
    5. Re:Japanese eyes by operagost · · Score: 2

      If you look at the screenshots some people posted above, the red shift is so obvious a dog could see it.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    6. Re:Japanese eyes by glesga_kiss · · Score: 2

      Has MSG always been a natural component of East Asian food, or is it a modern additive?

    7. Re:Japanese eyes by ConceptJunkie · · Score: 2

      It's my understanding that MSG didn't come into common use until the early 20th century. Long enough to mess up the current generations.

      Of course we Americans eat much more MSG (and other sources of glutamte: hydrolized vegetable protein, autolyzed (or torula) yeast, caseinate) than anyone else, so that theory won't hold. Despite the growing awareness that MSG is an "excitotoxin" and might cause various neural dysfunctions, it is still a common additive in prepared foods.

      --
      You are in a maze of twisty little passages, all alike.
    8. Re:Japanese eyes by Gleef · · Score: 2

      glesga_kiss asks:
      Has MSG always been a natural component of East Asian food, or is it a modern additive?

      Sort of both.

      Glutamates are naturally occuring substances that "enhance" flavor (although the exact mechanics of how are subject to debate). They exist naturally in many foods, and some methods of processing foods generate more glutamates. Various seaweeds, which are high in glutamates, are commonly used in Japanese cooking; other Asian cuisines use them as well.

      MSG is a refined glutamate salt discovered/developed in 1906 at the University of Tokyo. So, MSG itself isn't natural, but it's a refined version of something that is natural and common in East Asian cooking.

      Some more info can be found at http://www.ecit.emory.edu/ECIT/chem_ram/receptors/ Emily.html

      Incidentally, Italian restaurants and pizza places often use MSG as well, and tomatos are also high in glutamates.

      --

      ----
      Open mind, insert foot.
    9. Re:Japanese eyes by DunbarTheInept · · Score: 2

      Wow. I was just playing that game this morning, and I was just on that very same scene. Neat coincidence.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    10. Re:Japanese eyes by theolein · · Score: 2

      As I said above it wasn't meant to be racist. It was just a thought that brought up a memory, but if you want to take offence, by all means feel free.

  10. Re:screen shots by DCowern · · Score: 3, Informative

    My source disagrees. It looks more like 126 million... not thousand.

  11. Re:screen shots by Rubbersoul · · Score: 2

    yes I see that now boy is my face red :)

    I thought that seemed way to low, that is my punishment for reading slashdot so damn early in the morning. Either way though I would still like to see what this looks like that is still a lot of complaints all things considered.

    BTW what are you doing clicking on the links this is slashdot man you don't read articles or links you just post post post away ...

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  12. official spirited away bitch thread by pangloss · · Score: 5, Informative

    i have the region 2 (japanese) of spirited away--but it's still shrink-wrapped, so i can't give a first-person account :P nevertheless, here are plenty of firsthand accounts of the red tint.

    on the same forum there is another thread reporting that the publisher of the korean release (dec 7) has announced that it will not have the red tint--although i'm not sure how that's been arranged. this seems to be a pretty severe acknowledgement of the red tint problem if the report is true.

  13. Screen capture showing the problem. by Alsee · · Score: 5, Informative

    Sample picture

    I have no knowledge about the problem, just passing on the link I found. The effect is somewhat subtle from a single image, but I bet it's much worse when you watch the whole movie. Seems quite possible that the shirt on the right should be white.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    1. Re:Screen capture showing the problem. by Ilgaz · · Score: 5, Informative

      Subtitles are done in DVD player, not the movie. So, movie is defective, subtitles not, they can't be anyway.

      I don't know the DVD format much, it must be some sort of TIF on seperate data channel, or unicode text.

      btw, I hope they didn't use analogue stuff for remastering the DVD, if its the reason, like low red signal, it would be real funny.

    2. Re:Screen capture showing the problem. by Schwarzy · · Score: 5, Interesting

      Display histogram of this picture (I used Gimp but any program should work).
      Then, have a look at the unified histogram values of the picture and the red one: they are almost identical !

      Another thing to do is to decompose the image in order to see the strength of each component. You will see that the red is very very very strong compared to other (look at the [to be supposed] white and green leafs).

      A desaturation make the image flat and ugly because there are too much red. It is like if the image had have been badly normalized because normalization do nothing.

      There is no doubt that the color components are badly balanced. At least in this picture.

    3. Re:Screen capture showing the problem. by snillfisk · · Score: 2

      I found a screenshot from the DivX-version that floated around on the web earlier and uploaded it, just so people can see for themselves:

      the 'original' version... the title says that its a DVD-RIP, but it might be from another batch or another manufacturer.

      (if not, its just divx screewing with the colors :p)

      --
      mats
      One man's ceiling is another man's floor.
    4. Re:Screen capture showing the problem. by parliboy · · Score: 2

      Yup, that's red all right. That's not the level of thing a less practice eyen would notice, though. I could show this pic to my grandmother, and she'd think I was nuts to claim I was seeing a red tint. But I swear, to me those skin tones stick out badly.

      --
      "You're never ready, just less unprepared."
    5. Re:Screen capture showing the problem. by srw · · Score: 3, Informative

      In gimp, go: Image->colors->levels
      In the levels dialog, click on the Auto button.

      It makes quite a difference.

      If this screenshot is indicative of the whole movie, I'd agree with the complainers that there's a problem.

    6. Re:Screen capture showing the problem. by jhines0042 · · Score: 3, Interesting

      Well, the balls of rice that the girl on the right are holding should definitely be white.

      My question though is "are the consumer's televisions" balanced correctly?

      I was amazed when I got a the Avia video calibration disk at how much red was in my televisions by default. It seems that TV manufacturers make them more red by default so that display models will look good under store lighting. But when you get it home you don't look at it under store lighting and so you need to adjust things back to NTSC standards. (I can't speak for PAL, sorry Europe)

      Anyway, movies from my DVDs look a lot better now that the color has been adjusted. Blacks are black, whites are whiter, and color balance is near perfect. My TV (57" Widescreen Sony) allows for multiple color settings as well. So I have one for Lights Out watching and one for when the lights are on in the room. Makes a big difference.

      --
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    7. Re:Screen capture showing the problem. by DunbarTheInept · · Score: 2

      I don't know the DVD format much, it must be some sort of TIF on seperate data channel, or unicode text.

      I'm pretty sure it's just stored as text strings. I say this because the downloadable DVD player "Ogle" has a means for you to pick a different font to use for captions, and when you do, the captions start looking different. So clearly they are not stored on the DVD as image files but as text.
      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    8. Re:Screen capture showing the problem. by SmittyTheBold · · Score: 2

      Some people wasted time telling you HOW to do it...I took the time to do it.

      Comparison image

      Look at that, tell me if you think it's a pretty clear illustration. I certainly do.

      --
      ± 29 dB
    9. Re:Screen capture showing the problem. by DarkVein · · Score: 2

      Almost correct. The subtitles are stored as text, but DVDs can and often do supply their own fonts. I'm unsure of the format for this, but I have seen different fonts (not just colors) among the DVDs I own in the same player. The most prominant difference is usually the lack of black outlines on letters.

      In WinDVD4,

      • Lain: stylized borderless yellow, black-bordered white courier
      • Gundam Wing: Arial-ish green and yellow with black border

      There are three distinct fonts here. One has serifs! These may be part of the DVD spec, like the CSS font families, but even if so the DVD disc is specifying the color of the text. It would have been less expensive for Disney to make the text off-white (changing an integer) than to scrap most or all of the work put into the DVD transfer. Even creating off-white bitmap fonts for the English subtitles would be far preferable for them.

      We have the same frame from two different sources, one of which is a screen capture of Windows' mplayer2 playing a DivX with captured subtitles (artifacts around text edges). Both show the same tint in lettering. It seems that the color is intionally specified by the DVD in some manner.

      --

      I'm as mimsy as the next borogove but your mome raths are completely outgrabe.

    10. Re:Screen capture showing the problem. by DunbarTheInept · · Score: 2

      You start by saying I'm only "almost" correct, then proceed to describe a system that doesn't contradict what I said one bit. I'm confused.

      The captions stored on the DVD as text doesn't preclude ALSO including font rendering hints on the DVD as well to tell the player what sort of font to attempt to use if it has it. This is no different than the situation with HTML files and different web browsers. My browser decides in the end what the text will look like. The file gives hints in the form of style sheets or <FONT> tags, but in the end it's the browser that makes the final decision - it might not have the font in question available and it might pick a different one. Or it might be a very simple browser like lynx that doesn't have the ability to change the font.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  14. Depends on the settings ? by MoonFog · · Score: 5, Informative

    From the mail :
    "(...) Sen to Chihiro no Kamikakushi (Spirited Away)" is a digitally-animated movie produced by Studio Ghilbli, and its full-digital frames were designed and produced on computers. The coloration of the master for the DVD and VHS was strictly supervised/approved by Studio Ghibli's color designers and DP/Cinematographer.
    The "Spirited Away" DVD/VHS was produced through an entirely novel procedure in mastering, and both Studio Ghibli and Buena Vista Home Entertainment Japan believe the quality of the DVD/VHS to be the best and the most faithful in terms of reproducing the original movie under the given circumstances.
    As for the trailers on Disc 2, they have been included solely for the purpose of providing necessary information on the film, and because of this nature, it was not specifically color-corrected. Consequently, some differences in coloration may be detected between the same scene on the trailers on Disc 2 and the main feature on Disc 1. We assure the highest standard of quality control has been maintained on the manufacturing of both DVD and VHS, but differences in coloration may be detected depending on the type of equipment and/or the settings of the system being used.

    That's their explanation at least.

    1. Re:Depends on the settings ? by Ilgaz · · Score: 2

      Thanks for providing that info, but there is a obvious white balance problem on that movie.

      Oh, a TV pro can grab a realtime colour corrector and view the movie with some tweak, its that easy to fix. But if you produce/sell 100.000 DVDs, its kinda hard :)

    2. Re:Depends on the settings ? by Ilgaz · · Score: 2

      I know lol... JAPANESE , don't sue him, he just pasted some info!

  15. Re:screen shots by jericho4.0 · · Score: 2

    (snicker) I agree with all of your reasoning, except for the Japan=nowhere,Nebraska bit.

    --
    "A language that doesn't affect the way you think about programming, is not worth knowing" - Alan Perlis
  16. Just to prove how red it is.. by oRiCN · · Score: 5, Insightful

    I took that screen shot that is floating around and just ran it through Photoshop 7's 'Auto Color' options and this is the result!

    http://www.digitald.uk.com/storage/s-away-red.jpg

    1. Re:Just to prove how red it is.. by Tiroth · · Score: 2

      Well, you are right. But in theory, there aren't multiple correct answers for color rendering. There are very specific standards in terms of color temperature and how colors get turned into analog signals by the video DAC. While I can empathize with the desire to, say, correct for a set of DVD/LCD displays that somehow is faulty, really they should have produced a "correct" DVD and encouraged the hardware manufacturers to faithfully implement the standards.

    2. Re:Just to prove how red it is.. by NeMon'ess · · Score: 2

      Should the subtitles be bright white with a black edge? On the left the subtitles are a light gray with some red and occasionally green tints. I wonder if the jpeg compression didn't bias the entire image toward the red scale. Obviously once its been corrected in photoshop the text turns blueish. That's to be expected from photoshop.

  17. Re:screen shots by PyroMosh · · Score: 2, Troll

    Just found some screenshots with comparisons. IT looks pretty bad, but not worth what they're asking in the lawsuit.

    here

  18. Copy protection by Anonymous Coward · · Score: 2, Funny

    You're all mistaken, that's just the latest copy protection Disney came up with. Now they have a list of 100,000 consumers that they can sue for DMCA infringement ;)

  19. What I wonder is... by 26199 · · Score: 5, Informative

    Why are they asking for a replacement plus eighty dollars?

    Has it caused them emotional and psychological distress to that degree?

    Surely a replacement and legal expenses would be more reasonable...

    1. Re:What I wonder is... by Ilgaz · · Score: 2

      hehe you should have heard the jerks sueing MCDonalds because it made them fat, or "they didn't know coffee was hot", it sounds like that to me.

      Hmm, when did japanese start this style of lameness?

    2. Re:What I wonder is... by parliboy · · Score: 5, Informative
      From an interview with one of the plaintiffs:

      - You seek 10,000 yen per plaintiff. What is the basis of this amount?

      I believe that we should not demand too much compensation because it is not as if we were harmed in any way. Our purpose is not financial, but rather to scrutinize the distributor's attitude as a corporation towards its clients. I think that this would not have become such a problem if Buena Vista had admitted its mistake when people complained in the first place; there would never have been any lawsuit if they had. I think that it is Buena Vista's attidude and response to the issue that are the problem

      --
      "You're never ready, just less unprepared."
    3. Re:What I wonder is... by BrookHarty · · Score: 3, Informative

      hehe you should have heard the jerks sueing MCDonalds because it made them fat, or "they didn't know coffee was hot", it sounds like that to me.

      The lady who spilled coffee on her actually had 3rd degree burns on her legs and private area. The coffee was actually too hot for consumers to drink. The coffee was hot enough to give you 3rd degree burns in 3 seconds.

      A mocha at your local starbucks was safer before this lawsuit.

    4. Re:What I wonder is... by Jace+of+Fuse! · · Score: 3, Insightful

      3rd degree burns, while painful for a few days, normally don't even require a trip to the doctor.

      Learn your burns. 3rd degree burns can often require serious medical treatment, and in the case of this elderly victim, skin grafting was required.

      Further more, she only asked for the cost of medical expenses. Reasonable, I'd say. The lawyer on the other hand saw the potential to get much more, and apparently the judge fully agreed.

      --

      "Everything you know is wrong. (And stupid.)"

      Moderation Totals: Wrong=2, Stupid=3, Total=5.
    5. Re:What I wonder is... by ianscot · · Score: 2

      "The concept of punitive damages is retarded"

      The wikipedia says:

      Punitive damages are damages awarded to a successful plaintiff in a civil action, over and above the amount of compensatory damages, to:
      1. punish the conduct of the civil defendant;
      2. deter the civil defendant from committing the invidious act again; and
      3. deter others from doing the same thing.

      You can say punitive damages are a weird bleeding edge between civil and criminal law, but "retarded" doesn't work for me. They're meant to prevent corporate indifference to stuff like bad tailgate latches on minivans. The reason they're proportional is to be sure the mammoth corporation doesn't just shrug and move on -- which is why, horror of horrors, McDonald's was originally told to fork over two days' worth of coffee sales. (The eventual settlement was much smaller. It was cut to 400 grand almost immediately, and then they settled out of court.)

      I don't really see the comparison to this red tint thing. McDonalds' arrogance had resulted in over 700 scalding cases in the years prior to that case, and their own doctor on the stand said the coffee was being served so hot it could destroy skin on contact. Here Disney's covering its butt in the usual corporate manner, but why would you need to put the hammer down? How "invidious" is releasing a sucky DVD? Can I sue because A Christmas Story is a bad transfer with no letterboxing and warbling sound?

      --
      "Fundamentalism" isn't about divine morality. It's about human authority.
    6. Re:What I wonder is... by DavidBrown · · Score: 2

      This is a legal tactic. I'm sure that in whatever passes for a class action lawsuit in Japan, they'll be willing to settle for new DVD's and some amount of legal fees to feed the lawyers.

      --
      144l. ph34r my 133t l3g4l 5k1lz!
    7. Re:What I wonder is... by DavidBrown · · Score: 2

      With respect to the McDonald's lawsuit, the multimillion dollar verdict was reduced by the judge as being too excessive, and the plaintiff settled for much less. The people who point out this lawsuit as an example of tort abuse never seem to mention this fact.

      The concept of punitive damages is that it acts as a punishment for intentional or grossly negligent behavior, and is intended to discourage future improper behavior. In the McDonald's case, the McDonald's corporation was aware of a number of previous burn incidents and more or less decided that they would keep their coffee as hot as it was, and would simply pay damages whenever they get sued and lost. This is the same finanically based decision that Ford made when they neglected to do anything about the Pinto's exploding gas tank. The purpose behind imposing punitive damages is to make the defendant come to the realization that it's economically better for them to behave properly.

      Oh yeah, and the woman received 3rd degree burns. From coffee.

      --
      144l. ph34r my 133t l3g4l 5k1lz!
    8. Re:What I wonder is... by Robotech_Master · · Score: 2

      If you'd like to see some real examples of frivolous lawsuits, a debunkment of various frivolous-lawsuit urban myths that have been floating around the net, and the true facts of the McDonald's case, check out the This is True Stella Awards.

      --
      Editor Emeritus and Senior Writer, TeleRead.org
    9. Re:What I wonder is... by Jester99 · · Score: 2

      Besides, to McDonalds, $3 million is nothing compared to the amount of money they deal with, so it's not really a punishment anyway.

      Actually, you're wrong. McDonalds had been sued over burns resulting from coffee spills well over a dozen times in the past. Courts had found that McDonalds' habit of serving coffee between 170-190 deg. F was dangerous, as humans can't drink beverages served above 120-130 deg F or so. They had been repeatedly warned, repeatedly told to decrease the temperature of their coffee, and repeatedly been asked to pay medical expenses.

      The medical expense payments weren't much. So McDonalds didn't care.

      This time, the judge got sick of it, said enough was enough, and charged them millions of dollars so that maybe, just maybe, the administration of the company would wake up and do something about it.

      The $3 mil wasn't "for her" or for punative damages or whatever, so much as the fact that the cash had to go somewhere, so long as it wasn't still in McDonalds' pocket, and the judge wasn't allowed to just charge McDonalds $3M to the government -- it had to be awarded to a plaintiff.

      Moral: Don't fuck with judges. They don't like being disrespected. ;)

    10. Re:What I wonder is... by Iamthefallen · · Score: 2

      Offtopic but an addendum:
      3rd degree burns larger than a quarter NEVER heal on their own, the skin and underlying tissue is dead, and since blood vessels and nerves were burned away eventually it will rot and cause a VERY nasty infection.

      1st degree - red skin, itching, normally no medical attention needed
      2nd degree - red skin, blisters, pain, may need medical attention if over a large area
      3rd degree - black charred skin, or, if from liquid, fully white skin, both will have no sensitivity (as the nerves are dead) but the surrounding areas and damaged nerves will cause extreme pain and discomfort, requires medical attention.

      --
      Wax-Museum Fire Results In Hundreds Of New Danny DeVito Statues
  20. Re:Misleading by nagora · · Score: 3, Informative
    There was no claim in the letter that nothing was wrong.

    You mean apart from the bit that says "both Studio Ghibli and Buena Vista Home Entertainment Japan believe the quality of the DVD/VHS to be the best and the most faithful in terms of reproducing the original movie under the given circumstances."?

    TWW

    --
    "Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
  21. watch out by rudiger · · Score: 5, Funny

    hell hath no fury like a thousand angry anime fans.

  22. Re:Hi! by Aronymous+Coward · · Score: 4, Funny

    Gotcha.

    Watch for my next story submission, "Playstation Bluetooth Tenchi DMCA Beowulf Strikes Back. Khaaaaaaaaaaaaan!"

    from the now-you've-got-our-attention dept.

  23. shrinking population, but... by Tony+Laszlo,+Tokyo · · Score: 2, Informative


    You need to look more closely at that data - you are missing a few zeros.

    1. Re:shrinking population, but... by jgerman · · Score: 3, Funny

      In other news the governemt of Japan was suprised to realize that they could fit their entire population into a single football stadium. ;)

      --
      I'm the big fish in the big pond bitch.
  24. Re:A lawsuit is redundant by dan+g · · Score: 2

    There is a distinction between just 'inferior' and defective.

  25. The colour counts by oliverthered · · Score: 5, Interesting

    People with Brown eyes(on average) are less sensitive to flicker than people with blue or green eyes by about 5-10hz. (not sure about grey eyes).
    The internet's a bit lacking on information, so here's some info on colour sensitivity...

    Sensitivity to Color:

    Different areas of human eyes have different sensitivity to color. For example, the eye is not sensitive to color at the periphery. It is only possible to discriminate between colors only +_60 of the straight head position. The color awareness range is about 90 to the straight head position. The eye is least sensitive to red, green, and yellow at the periphery. Thus when designing interface for large screen, blue would make a good background color.

    The front of the eyes is more sensitive to red, green, and yellow. If we put small blue objects on the screen, which will usually be in the front of the eye, these objects will tend to disappear form the screen.

    Discernment of color differences:

    Eye is also least sensitive to changes in the shades of blue. It is very sensitive to changes in the shades of red. Eye is sensitive to the differences between colors in various degrees and the discernment of color differences is not uniform across the spectrum.

    The eyes need to refocus for the colors, which are not near on the spectrum. Thus it would be difficult (tiring) for human eye to focus if red and blue are placed together.

    --
    thank God the internet isn't a human right.
  26. Re:A lawsuit is redundant by Rogerborg · · Score: 2

    Um, you can sue a restaurant where the food tastes lousy, or (more relevantly) if it's not what they described on the menu, if they charge you for it before you have a chance to see or taste it, and if they then refuse to remedy it. Once they have your money, they have an obligation to deliver what they promised, and if they refuse to do so, the courts are your final resort.

    --
    If you were blocking sigs, you wouldn't have to read this.
  27. Re:A lawsuit is redundant by Svenne · · Score: 2

    I don't know if you're just trolling, but I felt that I had to reply.

    You say "stop buying it" is the solution, and not a lawsauit. But what about those that have already bought the DVD? They have already given their money to Buena Vista/Disney. Stop buying is not an option for them.

    You continue on to compare it to a restaurant. In most restaurants I know of, you eat first, and pay later. If the food is not satisfactory, you take it up with the manager or restaurateur or who ever may be in charge. Chanses are, you won't have to pay, and perhaps even get an apology for the lousy food you've just been served. At least they will try to rectify the situation, even if that means just giving you a new dish, hopefully better prepared/cooked.

    In this very case, Buena Vista states that the redish tint is normal, and they have no reason to give you your money back. They have it, and the only thing left to do is to sue them.

    --

    Slagborr
  28. Re:A lawsuit is redundant by capt.Hij · · Score: 2

    That idea would be fine if you were allowed to view the movie *before* you buy it and then make an informed decision about your purchase. You are right that a company has every right to decide the quality of their product. At the same time consumers have a right to know what they are buying. If they are not given the right to know what they are buying they should have the right to ask for a return on their money.

  29. Lawsuits are Legitimate Free Market Actions by underwhelm · · Score: 5, Insightful

    I think it's hilarious that the free market includes buying things and getting shafted, but not going to court to settle grievances. I hate to break it to the capitalist and pseudolibertarian free-trade lovers but anytime you sell something within the jurisdiction of a court, you may find yourself subject to a legitimate lawsuit.

    To suggest that, merely by being producers in the market, businesses are exempt from answering for their torts disingenuously implies that they are somehow not a part of the social system within which they chose to do business. If a law was broken I see no reason a business shouldn't have to answer for it.

    The market is one avenue for redress, indeed, but that's no reason to utterly deprecate legal remedies.

    --

    I don't need large brains to have a good time.

  30. Re:Misleading by jgerman · · Score: 2

    Yes the given curcumstances... hmmm Given the circumstances that they fucked up and produced a dvd with a red tint, the quality of the disc is the best and most faithful in terms of reproducing the original movie.

    --
    I'm the big fish in the big pond bitch.
  31. Japanese eyes and Western eyes by Richard+Kirk · · Score: 5, Interesting
    I used to do colour calibration stuff for Canon, and have measured printers and monitors in Tokyo and the UK. This isn't a definative answer, but maybe it will do for now.

    The early CIE eye tristimulus models (the figures for spectral sensitivities of the eye's red, green, and blue detectors used in the CIE standard colour spaces) are still based on a very small sample of people. I beleve the first standards were based on only 17 people, all white, male Europeans. Even now, I think most standards are based on a sample of a little over four hundred people.

    Why? Well, you cannot easily measure the tristimulus directly, so you have to get each of your subjects to match a lot of colours to characterise their eye's sensitivity over the whole spectrum. Then each person has a different yellow spot on their eye - the size and the density can vary quite a bit - so there is a fair amount of natural scatter. The case for natural tetrachromats claims the women's eye red response is bimodal, but when you see the tristimulus functions plotted out, it is really hard to see the evidence for it.

    We do not have to rely on western figures. The Japanese had independently worked on colour science. The Ishihara who did the eye test patterns (he hand-painted the first ones using watercolours) did some measurements. But, again the populations measured were fairly small.

    On the other hand, we know that the ability to remember and perceive colours is greatly affected by experience, and even the words used to describe colours. Tests on Bornean tribesmen that had separate words for yellowish-green (Wor) and bluish-green (Nol) were relatively better at remembering and distinguishing contrasts between these two colours then some other pairs of colours that the rest of us would find more easy. Now Japanese uses 'akai' for bright red paint, but also for skin colour (usually in connection with emotions), and brown shoe colour. Brown is usually 'chairo', which is 'tea-colour' but they also use 'kitsune-iro' (fox color) and 'tsuchi-iro' (earth-colour). If we are familiar with tomato red, brown, ochre, and brick red, we are bound to respond to colours and colour contrasts differently, but this does not mean we see them differently.

    So, are Eastern and Western eyes different? The figures we have would suggest that you would not be able to identify the race of a person by their eye response - we are much more alike then we are different. If we measured a few tens of thousands of people, we might be able to drag some systematic difference out of the noise. But I don't think we could tell whether it was a genetic difference of a cultural difference, even then.

    The pink cast on the DVD is much bigger than these differences. It's clearly an error. The suppliers ought to have offered a replacement DVD. Next time, they might. Give 'em hell, fellas, gambatte kudasai!

  32. possibilities by mattr · · Score: 3, Insightful

    I don't know what happened and don't have the DVD but I've seent he original a few times.

    Maybe it's a copy protection experiment.

    Maybe it's a wierd attempt to (over)compensate for a phenomenon that is real in the still photo world - popualr images and the characteristics of print film make for much stronger red in U.S. film (e.g. Kodak especially when used in people shots) and much stronger blue in Japan.

    Maybe it's a massive screwup (no kidding)

    Maybe it's an attempt by Disney to hurt Ghibli (wouldn't put it past them)

    Maybe it was made with a cutting edge "superior" technology that unfortunately looks like utter crap on most sets and nobody every tried it at home before going to print

    At any rate those screenshots look like utter crap in comparison to the original film and what is considered reasonable in Japan.

    1. Re:possibilities by Frobnicator · · Score: 2
      Or maybe its because they made and edited the film on RGB devices and forgot to re-encode the colors to the YUV color space.

      Or maybe they intended everyone to watch it on RGB/Digital screens instead of regular CRT TV's.

      --
      //TODO: Think of witty sig statement
  33. Try it by jacobjyu · · Score: 3, Interesting

    The fact that our eyes can barely detect color in our peripherary vision is not common sense to most people.. we assume that we can see color in our peripherary because it "seems" that we retain that color information.

    But try this: tell your friend to bring an object from the left or right of you, deep in your periphary vision, and tell him to move it up and down, and come less and less deep in your peripherary vision.. tell him to stop when you can see the movement out of the corner of your eye. I'm willing to bet that you can't tell what color it is (at this point I've had my brain fool me by thinking it's definitely one color, when it turns out to be somehting totatlly different).

  34. Re:screen shots by svachi · · Score: 3, Insightful

    Here is some screen shots. (in Japanese web page, but you don't need to read to see the picture ;-) I saw one at my friend's house. It really looks terrible!

    --
    --- (The signature is intentionally left blank)
  35. Re:Misleading by Tony-A · · Score: 2

    believe the quality of the DVD/VHS to be the best and the most faithful in terms of reproducing the original movie
    Maybe somebody needs to remove the rose-colored glasses.
    Off-color movies are made by amateurs and some of the old color stuff made with inferior film and lighting.

  36. DVD screen capture by Spire · · Score: 3, Informative

    In anticipation of it getting Slashdotted, I have made available a reduced-size copy of a DVD screen capture that shows the reddish tint.

    --
    begin 644 .sig22&%I;"P@9F5L;&]W(&=E96 LA`end
    1. Re:DVD screen capture by Pig+Hogger · · Score: 2

      Why all those screen shots are subtitled in french? ("Eat. You must be hungry.")

  37. Re:A lawsuit is redundant by Chris+Canfield · · Score: 2

    You have explained that potential consumers have no right to complain, but not those who have already put down their hard-earned money to get a reproduction of the excellent film they saw in theartres. Sure, if someone buys a sealed, unopened movie they have never seen before, one could say that they are taking their chances at the roulette wheel. However, this was an incredibly popular movie in Japan (where Myazaki commands as much respect as Spielberg does here), and arguably people were buying a sealed, unopened translation of a previously established product. With a color tint, the film is obviously damaged, similar to the sorts of discoloration one would see if they were to submerge a VHS tape in chlorinated pool water. This is not the "Perfect" translation of the product they were shown in the theartre, or even what one would call a "reasonable" translation.

    Not every business has the right to produce inferior products. Brake pad manufacturers don't. House builders don't. Disney may have the right to stamp "premium" on an obviously broken translation of an incredible movie, but we as consumers also have the right to sue the greedy bastards for our money back + gas, food, and tolls.

    Don't be so quick to abandon your rights as a human being. The market has but one hand of god.

    - C

    --
    This Sig is a mnemonic device designed to allow you to recognize this author in the future.
  38. Re:screen shots by CaptainZapp · · Score: 2, Interesting
    Worry not, my friend.

    Your figure (127'000) is probably quite an accurate count for the number of people rushing through Tokyos Shinjuku station at any given second.

    (For those who haven't experienced it yet, Shinjuku is the worlds busiest subway station with some 68 entrances or exits and on 7 or so levels ...)

    --
    ich bin der musikant

    mit taschenrechner in der hand

    kraftwerk

  39. Re:screen shots by The+Wing+Lover · · Score: 2
    in the year 2000 Japan only had ~126,926 people

    Jeez, they all must have been following me around the entire 8 months I was there, since I could have sworn that there were often that many people within about a square mile of me last time I went.

    --

    - In Capitalist America, law violates YOU!

  40. Re:I beg to differ by CrazyDuke · · Score: 2, Funny

    "hell hath no fury like a thousand angry anime fans."

    A thousand hentai fans would not only leave a wake of death and destruction, but inumerable bleeding orafices as well.

    --
    Any sufficiently advanced influence is indistinguishable from control.
  41. Re:screen shots by BJH · · Score: 2, Interesting

    Yeah, but now imagine that the company that supplied that tape had been informed six months ago that the same problem occurred in all its products, and still refused to do jack shit about it.

    They're not after the money for themselves (hell, 10000 yen doesn't buy a hell of a lot in Japan - the FotR DVD special edition goes for around 8000 yen here), but rather to prevent Buena Vista or other companies from pulling the same trick again.

  42. Do an RGB Split Channel by Stavr0 · · Score: 4, Informative
    Did a histogram on the subtitle word 'Mange'. as inserted by the DVD player): R:141 G:137 B:126 -- Almost perfect.
    The whole scene is skewed: R:141 G:119 B:63.
    Worse is Haku's (boy on the right) shirt, supposed to be white: R:244 G:183 B:136

    This looks like the white balance was pushed all the way to 6000K

  43. Re:Continuing TO Beat The Dead Horse... by Mr+Guy · · Score: 2

    Originally I was on your side, the woman was clearly stupid. The more I read about the case, I'd say the AC was more correct. What happened, by your ladder analogy, is that they got in a rush to sell ladders. The ladders (in this analogy) do not come preassembled. Assembling a ladder correctly requires putting 32 rungs between the supports. They got in a rush and put 64 rungs in the ladder (twice as high as normal). You took the first step onto the ladder, step on a non-anchored rung, fall and gash your head. You indeed have a lawsuit, they injured you by putting TOO MUCH of the component (in the McDonalds case, too hot). Coffee is supposed to be hot. Coffee is not supposed to be scalding. Its the differences between getting a cup of soup that burns your tongue a little on the first sip, and getting a cup of soup that causes BLISTERS on your tongue at the first sip. There is a range of acceptable heat and a range of danger.

  44. The Matrix by Stavr0 · · Score: 3, Funny

    Does that mean we can go ahead and sue WB for the faulty green tint on The Matrix DVD?

    1. Re:The Matrix by Stavr0 · · Score: 2, Interesting
      I was trying to be funny (Can't tell if you're sarcastic or not)

      The green tint in The Matrix is on purpose. On the scenes 'outside' the matrix (on the good ship Nebuchedanezzersp? ) aren't off.

    2. Re:The Matrix by (H)elix1 · · Score: 2, Interesting
      I wish I was joking... The green tint is a feature of the DVD!?!

      Guess things were working better than I expected. The disk seems OK when I use a normal DVD player, but the colors are not the same when I run it through my hollywood+ card/mini-itx box.... I have been banging my head against the wall when it looks like my TV/DVD may be auto-correcting this tint all along.

      /me bangs head against the wall and starts mumbling about 'normals' and picking a poor reference CD

  45. Japanese DVD prices & lawsuits by anonymous+loser · · Score: 2
    Apparently you're not familiar with how much DVDs (especially the Ghibli DVDs) cost in Japan.

    A typicaly Miyazaki DVD goes for over 4000 yen (~$30 given current exchange rates) at most retail stores, slightly under that if you shop around for a "discount" place online or go somewhere like Don Quixote.

    That's still a 5000-6000 yen difference between what they paid and what they're asking for. I suspect that the amount might actually be some "padding" to take into account the typically very small awards most lawsuit winners end up receiving. I remember seeing a news story about a town where entire families have been mutilated and diseased due to the presence of a chemical plant dumping straight into the ocean (they had a pipe running straight from the factory to the shore) where each victim ended up with ~$10k for a lifetime of heinous suffering and deformity.

    I happened to be in Japan when this DVD was released and picked it up, took it home and watched it, and never noticed anything but my TV auto-adjusts the color balance. I also saw it in the theater when it came out in Japan, but it was so long before the DVD release that I can't really remember if there was a tint or not.

  46. Tint is not a huge deal by YoshiR · · Score: 2, Informative

    I own the Japanese version of the DVD and if I hadn't seen the screenshot comparisions, I would have NEVER noticed the red tint. In Japan, Spirited Away is the highest grossing film ever, so everyone's seen the movie in the the theatre and that's from where they've probably noticed the difference. Are they right in getting upset?? I would think if the same sort of thing happened here, we'd have a similiar reaction from our own "movie purists".

  47. Re:Dang, just when you think it all equal! by yog · · Score: 2

    Indeed, I really want to know why they did this - accidental or if not then why.

    I want to know if they did this. It's really hard to take a class action lawyer's word for it. Is there a screen shot somewhere?

    Palestinians are fighting for freedom. Immigrant Israelis are fighting for power.

    To be specific, shouldn't you say "Palestinians are blowing up busloads of civilians for freedom"? What about the money? Don't forget to mention that.

    --
    it's = "it is"; its = possessive. E.g., it's flapping its wings.
  48. Re:screen shots by Lt+Razak · · Score: 2, Informative
    Quote:

    For your inquiry to these technical issues on "Spirits Away" DVD, we have made official inquiries to both Buena Vista Home Entertainment and Studio Ghbli, to which they answered as follows:

    Buena Vista Home Entertainment and its source said, "Spirits Away" and its cell frames are designed and produced with full-digital composite. Making and striking the master for the dvd was strictly supervised by the studio and Director of Photography. Therefore they believe the quality contained in the dvd and video is the best one they could get under the given circumstances.

    Studio Ghbli said that they did not use the data that was used in theatrical releasing prints of the film, but they used the newly mastered DVD/Video digital data in consideration with the fact that the DVD should be played on Liquid Crystal TV or Plasma TV, so should be no problem for its quality. As for the trailers on the DVD, it might not be color corrected for the DVD format so it might slightly be different from what you see in the DVD feature it they are the same scene.

    As you see, those people responsible for the creation of the DVD said they themselves were supervising the color correction and decided it should be OK. We cannot do anything about it.

    Hope this could help you understand and clear up the doubt that you have right now.

  49. Re:Continuing TO Beat The Dead Horse... by operagost · · Score: 2
    1) The coffee was not used in a way normal everyday manner. Not being an expert on coffee, I do have some first experience with the beverage and it has been my experience that coffee should be taken INTERNALLY and not applied topically to the skin.
    As much as I hate frivolous lawsuits, I don't get this. So you're saying that she would have been able to DRINK the near-boiling coffee? I doubt it! She could have suffered life threatening burns!
    --

    Gamingmuseum.com: Give your 3D accelerator a rest.
  50. Red on blue by tgibbs · · Score: 3, Informative
    The eyes need to refocus for the colors, which are not near on the spectrum. Thus it would be difficult (tiring) for human eye to focus if red and blue are placed together.
    The eye also gets some depth cues from focus. So red on blue produces a slight "3D" illusion, which was exploited in some of the "psychedelic" posters of the 60's
    1. Re:Red on blue by Nightpaw · · Score: 2

      You know, I'd noticed that, but I always just thought I was crazy. Thanks for pointing that out.

  51. Doesn't Disney care about their brand any more? by dpbsmith · · Score: 3, Interesting

    Whether you like Disney or not, you have to admit that for many decades they were a quality brand. This showed up in many ways. They have been far more punctilious than other studios about preserving their films (sure, it's paid off in endless re-releases, but it's still a "quality" move).

    Richard Schickel, in "The Disney Version," says that even in the forties Disney kept a tight rein on Disney-character-merchandise licensees. Many parents have observed that--whether or not you think the stuff is any good, anything with Mickey Mouse on it has always been durable and well-made. (In the seventies when the kids were little the "word" was that "that Winnie-the-Pooh stuff (from Sears) wears like iron.")

    The theme parks are, or used to be, so well maintained that after a day in one you started to ache for the sight of mashed chewing-gum or a candy wrapper. Perfect paint jobs on all the rides, painted scenery in the rides with dozens of subtle pastels like the background paintings in a classic Disney cartoon...

    And the home videos were always of good quality, too. Not that you noticed it much--it's the sort of thing that you don't notice unless there's a problem.

    This is very, very strange. It doesn't sound like Disney at all. They used to be very careful stewards of their brand.

    1. Re:Doesn't Disney care about their brand any more? by drinkypoo · · Score: 2
      This is very, very strange. It doesn't sound like Disney at all. They used to be very careful stewards of their brand.

      Yeah, and MS-DOS was pretty high quality too (Except for doublespace) but Microsoft is a monopoly and can sell crap and still have people buy it.

      I wouldn't say Disney has a monopoly on Children's Entertainment but certainly nearly every child wants to see nearly every disney movie. Perhaps Disney is succumbing to the fallacy that you don't have to care about quality once you've got people "locked in". Of course that's true over the short term, but (one hopes) not the long term.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  52. No Offense, but.. by fudgefactor7 · · Score: 2

    If the people in charge of the mastering process say that the end result DVD is exactly what they were making, could it possibly be that they're not lying? Maybe (for some odd reason) they chose to make things more red for a "warmer" glow to the picture? They are, after all, the only ones who have the authority to say what's true and what is not; any one else who argues with them therefore must be wrong. It's either that, or they just expect you to turn down the red hue on your TV, which is silly.

  53. Hopefully, the Region 1 release is better! by MtViewGuy · · Score: 2

    I don't think Disney will try to pull this stunt on us for the eventual Region 1 DVD release of Spirited Away that will probably come some time in 2003.

    Mostly because here in the USA we have a huge number of folks with 32" or larger CRT televisions and an increasing number of folks with projection TV sets--any hint of a reddish tint on the Region 1 DVD release of Spirited Away will cause Disney to be read the riot act in a New York minute and then some.

  54. Re:Interesting thought by Kredal · · Score: 2

    What mega-corporation do you think *owns* Buena Vista?

    I'll give you one hint: It has a mouse as it's mascot.

    --
    Whoever stated that signature sizes should be limited to one hundred and twenty characters can just go ahead and kiss my
  55. Re:screen shots by Lord+Apathy · · Score: 2, Insightful

    So basiclly if you have a 15,000 tv you should have no problems with this DVD. Does anyone else see the flaw in this logic here?

    --

    Supporting World Peace Through Nuclear Pacification

  56. I can't believe Disney did that... by Daetrin · · Score: 2
    after all, this is the same company that bought the American rights to all of Miyazaki's films and then sat on them for _four years_ after releasing just _one_ of the movies on video.

    Actually, i'm not really that suprised that they fucked it up, i'm just amazed that they actually got around to releasing it in the first place.

    --
    This Space Intentionally Left Blank
    1. Re:I can't believe Disney did that... by Robotech_Master · · Score: 2

      Of course they got around to releasing it...in Japan. That's why they bought the movies in the first place: because Miyazaki's stuff is as popular in Japan as Disney's is over here; perhaps more so. And thus, getting the rights to distribute the Ghibli stuff in Japan was a lucrative, profit-making proposition.

      Disney hasn't been "sitting on" the American release of Miyazaki's stuff--not in the way that most people claim, that makes Disney out to be some kind of mustachio-twirling villain from a melodrama who cackles evilly while making sure he faces no competition. Disney just plain hasn't cared about America until now. There was no percentage in it for them. Now, with Spirited Away at least getting some publicity (and a possible Oscar nod), it becomes worth their time at least to consider.

      --
      Editor Emeritus and Senior Writer, TeleRead.org
    2. Re:I can't believe Disney did that... by Robotech_Master · · Score: 2

      You might be interested to know that sightings of the Laputa trailer with "coming soon to VHS and DVD" have been seen on Disney's "Spiderman: Revenge of the Green Goblin" cartoon VHS tape, which has just been released. It looks very much like they're going to use the momentum of Spirited Away to bring out the others soon, now that they have a bit more kid-friendly movie to say "from the creator of".

      --
      Editor Emeritus and Senior Writer, TeleRead.org
  57. Re:A lawsuit is redundant by drinkypoo · · Score: 2

    And customers who have been told that they are buying a product of the highest quality have the right to sue when they in fact have received a product of dubious quality. When pirate versions of a movie have higher quality than the ones you buy legitimately, you know that there is a problem.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  58. A lawsuit is redundant, suite by ites · · Score: 2
    Caveat Emptor.

    Again, I definitely defend Disney's right to create a hundred thousand unhappy customers, just as I'd defend the right of United to deliver bad service at high prices and go bankrupt.

    My comment was ironic, fgs. Anyhow, what happened to the color adjustment buttons that used to make TV such fun?

    --
    Sig for sale or rent. One previous user. Inquire within.
  59. Well-known problem in industry. by Frobnicator · · Score: 2
    This is an old problem in the industry, and probably doesn't even deserve much mention in on /.

    From the article:

    "Sen to Chihiro no Kamikakushi (Spirited Away)" is a digitally-animated movie produced by Studio Ghilbli, and its full-digital frames were designed and produced on computers. The coloration of the master for the DVD and VHS was strictly supervised/approved by Studio Ghibli's color designers and DP/Cinematographer.

    and quote two:

    Studio Ghbli said that they did not use the data that was used in theatrical releasing prints of the film, but they used the newly mastered DVD/Video digital data in consideration with the fact that the DVD should be played on Liquid Crystal TV or Plasma TV, so should be no problem for its quality.

    Now if you have worked with computer monitors, TVs, and broadcast standards at all, you should have heard about RGB, NTSC, and PAL.

    RGB is the way that computer signals are sent. It is a pure encoding of the percentage of Red, Green, and Blue to display at some location (based on the current beam position and timing).

    NTSC (used in the US) encodes the information in YIQ color space. When color TVs were invented, they decided to keep backwards compatibilty with B/W tv's. Thanks to a bit of math that is beyond the scope of a /. post, the red waveform was distorted and other colors are clipped, so that red becomes more intense, and pure yellow, cyan, red, and blue are all impossible to get. Red becomes more intense than the RGB display, and blue is muted.

    PAL (used everywhere else) encodes the information in YUV color space, or YPbPr. In this case, where again, scaling and TV hardware result in different color than the RGB that computer monitors display.

    So when the distributors say "the DVD should be played on Liquid Crystal TV or Plasma TV, so should be no problem for its quality" what they mean is We didn't convert RGB to the YUV or YIQ color space either because they forgot (what customers say) or because they meant it to be viewed on an RGB display (what the studio is saying).

    Is that a real problem? Most people who have to deal with broadcasts say 'no' because your TV is supposed to have a tint and hue knob that you can frobnicate until you get the desired colors.

    frob.

    --
    //TODO: Think of witty sig statement
    1. Re:Well-known problem in industry. by Frobnicator · · Score: 2
      I thought Japan used NTSC as well?
      I mentioned both NTSC and PAL to cover both bases.

      NTSC uses the YIQ color space, and PAL uses YUV or YPbPr. The computers that the movie was developed on used RGB. To move from RGB to either YIQ or YUV requires some lossy transformations.

      Red being 'hot', red or blue shifts, and color saturation (2 of the 3 are reported problems with the DVD) are symptoms of not doing the transformations properly.

      frob.

      --
      //TODO: Think of witty sig statement
  60. Here's how to (almost perfectly) correct it: by toren · · Score: 3, Interesting
    I picked up the DVD in question from Amazon, as I'm a serious Ghibli fan. My usual routine is to get the R2 DVD, decrypt it to my computer, and then burn a new DVD with (often corrected) subtitles and translated menus. I do this for my own use, because I am a Freak. Yes, it's legal.

    Anyway, I had heard that there was a slight red tint before I got the disc, but HOLY COW was it noticeable. I don't buy for a second that it was intentional, for two reasons:

    1) The "balanced for Plasma and LCD screens" excuse is bullshit. If Plasma and LCD screens displayed a different white balance or color gamut than CRTs, then no one would want them. I'm tempted to make an unaltered DVD-R of the film and take it over to the Fry's and try it out on their big Plasma TVs, but I know what the outcome would be.

    2) The "we wanted a warmer look for the film" excuse doesn't fly, either. This is because even the Studio Ghibli logo at the beginning of the feature is way off. The other six Ghibli DVDs I have all have the same, pure blue Ghibli logo at the beginning. This one was more of a coral color; it's clearly a different color. After adjusting the color balance in the rest of the film back to Earth standards, surprise -- the logo looked normal.

    So, in case anybody else is as much of a freak, here's how I corrected the color on my copy, using TMPGEnc:

    Using TMPGEnc's "Custom Color Correction":

    RGB Brightness (0, 28, 46)
    RGB Contrast (0, 71, 134)
    RGB Contrast 0 base (-10, 0, 0)
    Basic Setting (0, 0, -10, 0, 0)
    YUV Saturation (18)

    That gets the picture very close to the original, as compared to the non-red-shifted trailer included on the Spirited Away DVD and Kiki's Delivery Service DVD.

    Hey, there's another thought: maybe there's nothing wrong with the color -- maybe we're all just moving away from the TV really fast.

    I wonder whether the lawsuit will do anything for non-Japanese residents...

  61. Compared to my original Japanese VHS Video.. by ashitaka · · Score: 2

    That looks like crap.

    Haku's (boy on the right) shirt should be very white. The flowers and leaves in the garden are brilliant colours compared to the flat tones of this screen capture.

    --
    If you don't want to repeat the past, stop living in it.
  62. Maybe they overcompensated for... by Freija+Crescent · · Score: 2

    The overall tint of the universe that was recently discovered...

    --
    . echo -e \\04 > /dev/hand1
  63. Shocker! by Lord+Omlette · · Score: 2

    Despicable Conduct From Disney!

    --
    [o]_O
  64. Commies and the film industry. by drycht · · Score: 3, Informative

    I thought you were perhaps referring to the fact that Miyazaki was for a good deal of his life a Marxist. I'm surprised I have heard little mention of this... Any good biography will note how much of an influence communism had on Miyazaki's life.

  65. Re:screen shots by orthogonal · · Score: 2

    you're an American though, right? No one expects Americans to even know where Canada is, let alone the approximate population of Japan. So, you're forgiven.

    Ah'ma Mer'kun all right.. Edakated in Mer'kun public skooolz.

    Waz this "Canada" you speak of? That whar they all talk funny?

  66. Re:Offtopic, but still Mainichi material :) by saihung · · Score: 2

    To quote:
    "If my dog had a face like that, I'd shave his hiney and make him walk backwards."

  67. Re:Dang, just when you think it all equal! by quinto2000 · · Score: 2
    You just cited the washington times. the. worst. paper. ever. EVER! so you lose.

    k bye.

    --
    Ceci n'est pas un post
  68. Re:screen shots by drivers · · Score: 2

    Well, my mod of "Troll" on your post was just modded as "Fair". Probably because your sig looks like you are submitting those links in your sig (what looks like some porn though I'm not going to click on it) as an example, like you are trying to get people to click on it.

  69. Re:screen shots by drivers · · Score: 2

    and my posting just now undid the moderation and three other moderations. doh... PS Consider hitting enter at the end of your posts and putting a -- (two dashes) and a newline at the beginning of your sig to avoid confusion in the future.