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MSNBC: Offices Remain Spam Free Zones

Makarand writes "Thanks to a good job done by the tech staff and filtering software, office workers in the US are not bothered by spam mail and the value of email communications has not eroded. A survey conducted by Pew Internet & American Life Project, whose findings are reported in this article by MSNBC.com, found that spam is certainly a problem for personal email accounts but not for company provided email accounts. This is contrary to the perception that American workers are wasting too much time battling spam." YMMV.

21 of 309 comments (clear)

  1. Oh great by dagg · · Score: 5, Funny
    The spammers are going to treat this as a challenge. "What? My spam isn't getting to the MSNBC employees? I gotta do better!"

    --Signature Spam

    --
    Sex - Find It
  2. Spam not a problem... by Toasty16 · · Score: 5, Funny

    ...because tech workers are embracing it! I mean, why fight spam when it offers to enlarge your penis by 237% in 48 hours? This is truly a golden age of technology! Hallelujah!

  3. Too bad for my users! by bwalling · · Score: 5, Interesting

    I don't do anything to filter out spam. There isn't much spam, though. The only people that actually get spam are those in the IT department who post to newsgroups. I am quite certain that newsgroups are the source of the spam that I get at work. It started within 48 hours of the first time I made the mistake and used my real email address. The problem is that Google archives all of the newsgroup postings, so my email address is forever sitting in an easily harvested place.

    1. Re:Too bad for my users! by ShaunC · · Score: 5, Informative

      The link to remove posts from Google's usenet archive is here. There are a couple of stipulations in order for automatic removal to be possible. One, the "From" address on the usenet post must point to the real, unmunged email address under your control. Two, you must register and confirm a groups.google utility account from that same address (you can do so at the above link). The parent's parent's poster should be able to meet both of these qualifications.

      If you find that you have a large number of posts that you need removed, I wrote a PHP script called NukePost which will remove huge batches from the Google archive at once. The script simulates a browser session and makes all the required, repetative form posts at Google's controller site for you. All you need are the Message-IDs of the offending posts. I may write a groups.google spider to retrieve those in the future.

      In situations where it's obvious that you made the post but you can't qualify for automatic removal, an email to groups-support {at} google should get you taken care of. You need to include a few things in your message, details are here.

      I've heard rumors that Google maintains a separate usenet archive for paying customers (i.e. governments, corporations) to browse, which does not honor the removal requests or the X-No-Archive header - though I have absolutely nothing to back that up with - so it's possible that nuking posts is a futile effort. It should keep the cheap spammers away, at least.

      Shaun
      PHPLabs Supersite

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
  4. Is it really the filters? by kzinti · · Score: 5, Insightful

    I get very little spam through my office e-mail. I don't know whether our admins use spam filters, but I have always attributed the low spam rate to the way I use the e-mail address. I use it mostly for internal e-mail, and I seldom give it to anybody outside the company. It doesn't show up in postings to Usenet (in a Reply-to field, for example), I don't use it to register at sites like nytimes.com, and I don't give it to people I don't know. That's not because I intentionally keep it a big secret, it's just a side effect of the way I work - I don't have much reason to give out my e-mail address. I believe that my lack of spam at the office can be credited to limited exposure.

    Contrariwise, I wouldn't be surprised if there are people who get tons of e-mail at the office.

    --Jim

  5. Ok... by craenor · · Score: 5, Insightful

    Now let's see a study to show how much effort IT departments are putting in around the country (or world) to eliminate SPAM in the office place.

    I work for a major computer manufacturer (I'll give you a hint, we are again number one in personal PC sales), and I never see spam at work.

    But how much money does my company pay a year for me to not see spam?

  6. Re:YMMV ? by norweigiantroll · · Score: 5, Informative

    For those clueless like me, "Your Mileage May Vary"... Acronyms getting out of control...

  7. Spam is still a problem at work... by Whatsthiswhatsthis · · Score: 5, Insightful

    just not for work email addresses. C'mon, who hasn't checked their private email account from work?

  8. At work, I get a different kind of SPAM by pheph · · Score: 5, Funny

    Its called 'being on a distribution list'. I get so much e-mail I don't care about, I had to create a rule so that any mail sent only to me is placed directly in my inbox, otherwise it gets moved to another directory...

    DILBERT:
    Panel 1:
    To: All Users
    From: Network Admin
    Please refrain from frivolous E-mail. It bogs down
    the network.

    Panel 2:
    To: Network Admin
    From: Dilbert
    cc: All Users
    I agree.

    Panel 3:
    Dilbert says, "Have you noticed there's too much
    communication in the world, Dogbert?"
    Dogbert says, "Yeah, every day at about this time."

  9. i disagree by frenetic3 · · Score: 5, Funny

    well, the company i work at uses a small web hosting co for mail/www and i swear they sell my address... i almost shat in my seat when one of my [female] coworkers walked by and i was sifting through my mail by pressing the down arrow (50:1 spam ratio) and suddenly an ENORMOUS pair of breasts fills the preview pane of outlook. bit of an awkward silence after that. needless to say, i've been a bit more vigilant about spam filtering since then :)

    --
    "Where are we going, and why am I in this handbasket?"
  10. Re:big fish by Anonymous Coward · · Score: 5, Interesting

    Naaaa... you really think spammers are going to look through their thousands or millions of email addresses and remove the ones they think are for corporations? Not gonna happen.

    I get all of my spams on my corporate account. I've had it for 6 years, so there's been time for the spammers to find it. Not to mention the marketing folks sign me up for all sorts of trade shows and I get targeted spams.

    I've pointed our IT folks to SpamAssasin (which, coincidentally, was written by one of the former IT guys at my company!) but they won't use it as is because they're afraid there's a chance we could lose a single valid email. So I just run an individual version from DeerSoft in my Outlook client.

    Interestingly about 90% of my spams are to an email address which has never even been VALID for me at the company, but when we switched to Exchange they entered about 40 different email addresses for me consisting of all sorts of permutations of my name and initials and lots of THOSE get spam. I need to configure my spam blocker to block the one offending recipient... gotta remember next time I'm in the office.

  11. Re:I agree by Greedo · · Score: 5, Informative

    I can't even find a good IMAP spam filter!

    If you have access to the IMAP server, like I do, I recommend using Spamprobe. It's a Bayesian filter and, along with a few procmail filters to weed out Asian spam, my inbox remains pretty clean.

    Now, if someone would make a half-decent IMAP *client* ... :)

    --
    Tuus crepidae innexilis sunt.
  12. Don't worry. by EggplantMan · · Score: 5, Funny

    Any time saved in this fashion is wasted when everyone leaves their desk to tell you that you left your cover sheet off this week's TPS report.

    --

    ?-|||-----x<*))))><
  13. Re:We have no real problem either... by Jucius+Maximus · · Score: 5, Interesting
    "Virus infections in the past year? 0 workstations, 0 servers. Number of spams/day before companywide? Averaged about 800 for 25 users. Now? About 20 for 25 users."

    One more element that is necessary for big companies (not necessarily your 25 user network) is to block off hotmail, yahoo mail, etc. The company I used to work at had more than one thousand people on the corporate network and most of them weren't very smart about how to be safe when using computers. (And because of corporate policy we were forced to use Outlook + MSIE, which is not exactly safe either.)

    When your network gets sufficiently big, you WILL have lamers that will infect the whole place from infections they got through hotmail. It doesn't matter how good your filtering is in that case.

    When the corporate IT people finally closed off the popular webmail providers, we went from one unleashed virus every 2 weeks to one every 4 months.

  14. Get rid of spam free and easy : use POPFILE by timlewis_atlanta · · Score: 5, Informative

    Everyone needs to check out popfile.sourceforge.net. It's GPL, dead easy to set up and use, and quite frankly, it's brilliant. It uses naive Bayesian filtering, catches about 99% of my spam, and rarely if ever catches a non spam message by mistake. Spammers are going to HATE this tool. Try it. You won't be sorry.

  15. Re:I Disagree. by Jucius+Maximus · · Score: 5, Informative
    "The only external emails I signed up for are vendors and a couple mailing lists. I suspect "Netop" sold thier email list, that was the last newsletter I opted in. But how do you prove it?"

    Prove it using sneakemail. It's too late for you to do anything about netop now, but using sneakemail can save you a lot of aggravation since you set up an e-mail address PER mailing list. If you get spam at one of them, you know who sold your address.

    Also, don't use your real e-mail address for anything related to comdex!!!!! You will drown under the spam.

  16. spamcop.net is pretty good by e40 · · Score: 5, Informative

    We use spamcop.net at work. It's gets 95% of the spam. The thing which made us move on it was female employees complaining of sexually explicit spam from porn sites--with an HTML enabled mail reader, sometimes the first thing they saw was some pornographic picture.

    Unless a company makes a best effort to protect people from exposure to offensive material (as defined by them, within reason), the company could be sued by the employee for creating a hostile workplace. While I haven't heard of cases of this yet, it's only a matter of time. (I hope I didn't give anyone any ideas here...)

    We've been experimenting with spamassassin, and it's roughly as good as spamcop (as to how much spam gets through to the end user), but it's free. Note: spamcop and spamassassin have to completely different approaches to determining what is spam.

  17. Re:I Disagree. by AntiNorm · · Score: 5, Informative

    I suspect "Netop" sold thier email list, that was the last newsletter I opted in. But how do you prove it?

    Use the method I use: Get your own domain name -- they're cheap and worth it for the control you get -- and set the email so that mail sent to undefined addresses forwards to you. Use an external account to read this email, and do *not* give this address to *anybody*. Then, when you sign up for a list at a place like Netop, give them netop@yourdomain.com as your address. Then, any spam you get as a result of them selling your address will be addressed to netop@ your domain, which is quite easy to detect.

    This method has other advantages; it makes managing the email lists you are subscribed to easier, for instance. As far as places I have detected mining/address selling, Slashdot is mined quite often (as if it shouldn't be obvious). But the main advantages of this method are that it's easy to set up, requires no effort at all after you get it set up, and if an address at your domain starts getting spam, you can shut it down.

    --

    I pledge allegiance to the flag...
    of the Corporate States of America...
  18. Re:Yea, yea... by dylanm · · Score: 5, Informative

    SpamAssassin is ready for exchange.

    Deersoft.com

  19. losing legit email because of spam filtering s/w?? by Ken+Williams · · Score: 5, Informative

    hrm, we use complex filtering software and techniques, and i still get lots of spam. i receive about 200 work related emails each day to a certain account, and about 25% of that is spam.

    what i really wonder though is how many legitimate (non-spams) emails i never receive because of filtering software! i frequently get email or calls from people who claim they sent email that i never received. i also frequently get mailing list bounce warning emails (primarily from securityfocus lists though) claiming that emails sent to me are bouncing. hrm ...

    --
    -- ken williams
  20. Re:Or just lack of exposure? by AugstWest · · Score: 5, Funny

    Yeah, the ultimate test of this was when I couldn't get Dellhost support to respond to some major problems we were having for about a week.

    Finally I just cc'ed mdell@dell.com, and had a phone call within the hour.