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Largo Loving Linux
A little over a year ago, dot.kde.org and Newsforge did stories on the Linux-based systems being used in Largo, FL to run the city government. Roblimo went down there, drank their coffee, and wrote a follow-up piece which might be, but wasn't, entitled "How to be a sysadmin whose pager doesn't go off". (Newsforge is part of OSDN.)
Everything backed up... neat stacks of CAT5... no emergencies... no rushing...
Are we quite sure these guys are HUMAN sysadmins, not evil intergalactic sysadmins from Myronacia here to lure us all into their evil plot of low-stress jobs and a life of being eaten?
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What does Hayasaka think of it.
"My God...It's full of ads!" -Fry, about the Internet, Futurama
Considering that 40 out of the 50 U.S. states are experience severe budget shortfalls, a good way to get more bang for the buck is to consider switching to open sourced software. You have:
1) Front-end savings on licensing.(perhaps offset by re-training costs)
2) Savings on future licensing
3) Less tech support headaches and consequently less staffing requirements.
As the article illustrates, spending 1.3% off a municipal budget vs. 3% (or 4%) is a substantial savings. Bring that up to the state level and you are talking tens to hundreds of millions.
I won't even start talking about the Feds...
I thought we were against digitized cops with access to all our private data.
Even the Microsoft people couldn't refute the fact that Largo's current setup uses far less hardware and is far easier to administer and physically maintain than an equivalent Windows-based system.
Yay for Linux!
I also was impressed that they spend less than half the money other towns do on their IT. Of course, from the sysadmin POV that's bad as it means they aren't paid much. But that's the price of freedom, I guess.
If i'm reading this right, the IT department of Largo is actually thinking about ways to save the taxpayers money instead of ways to spend it... If the rest of the country operated in such a fashion maybe we could pay our teachers better. Its interesting that they chose a thin linux client model, that seems to be the growing trend with IT departments (and they said linux was dying). Im pleasantly surprised that they managed to resist microsoft's pressure, as im sure they would have had nothing but issues with the CeMeNT model, and I think ill stop now because im rambling ;)
I'm glad a municipality has caught onto hitting eBay for quality used equipment, as Largo did according to the article. OSS, plus cheaper (and SLIGHTLY) older equipment can add up to huge cost savings. Hell, any .com that dies probably has enough server and networking hardware to outfit any small company. Municipalities need to make it easier for their IT managers to purchase items used (like from eBay) and quit limiting themsleves to purchasing contracts.
for Debian Does Dallas!
Its worth noting that they are using NCD x-terminals. While buying used NCD equipment works well if you've already invested in their hardware, if you are setting up equipment from scratch, it is not an effective solution. NCD does not provide their drivers for download, and charges a fairly hefty amount of money for them, so if you want to set up x-terms at home, or at a small buisness, buy something else, unless you are already familiar with this.
Quite a few people seem to have picked these things up after the last article, not realizing how much of a pain it would be to get them running
I'm the network admin for a city govt in Texas and we're looking *really close* at migrating all our NT servers and as many clients as possible to Linux. Our IT dept budget is only one half of one percent of the city's total municipal budget anyway so we're accustomed to having to get by on a shoestring budget. We were never given funding to upgrade (sic) from NT4 to W2K on the server side anyway. The only thing that's kept us from being able to move all our filesharing to Linux+Samba has been the lack of adequate backup software that can work with our big tape jukebox and backup open files and handle all the required scheduling and notification(like Veritas Backup Exec is doing for us)... and lack of an antivirus package that can scan files on the fly as they pass in and out thru Samba (like NAI's Netshield has been doing for us).
forgive me, becuase I'm not too up on the details of thin-client-hood (my assumptions are that its a lot like a mainframe, or that unix system that all the undergrads would use for their mail and programs. 5000 kids at once bringing a Challenge L to its knees...)
and its nice that they are careful and have a redundant system.
But I'm interested in their worst case scenario plans (more than just saying "well, our systems are redundant!") and what is the worst disaster they have had to deal with.
Sure, its cool that they have localized where all the problems are going to be (the servers) but when do they predict the "the network is too slow!" calls will start coming in?
In the future, I would want to not be isolated from my friends in the Space Station.
"Don't forget, Harold isn't getting paid by anyone except Largo taxpayers, and his job is to keep their IT expenses as low as he can while providing ever-better IT services to the city employees who use them to do their jobs. In light of this, Harold's comparative cost figures are probably at least as trustworthy as anyone's -- and lots more trustworthy than some."
Its good to finally see a TCO that is about as unbiased as you can get. Other than this I've not yet to see a TCO (either proclaiming Linux or Windows) that isn't slanted in some way to paid for by a OS supplier.
Having said that, the 1.3% vs. 3% IT budget cost reduction is not all because of linux. All of that dirt cheap hardward adds up. I'm sure their bottom sure would still be significantly less than 3% even if they did use windows. Spending a couple dollars on a dumb terminal equals hugh hardware savings.
I'd say linux is just icing on the cake, (and probably leads to more silent beepers and a couple less admins). Still, remember that this is a total implementation comparision between municipalities, not purely Windows vs. Linux.
Why, o why must the sky fall when I've learned to fly?
All of the sudden the city of Largo notices NCD thin clients jumped up in price on ebay... surely couldn't be slashdotting ebay now? could we?
I also was impressed that they spend less than half the money other towns do on their IT. Of course, from the sysadmin POV that's bad as it means they aren't paid much. But that's the price of freedom, I guess.
One of the real plusses of being UNIX savvy in general, and GNU/Linux/free software/open source savvy in particular, is that one actually often earns a better living than their Microsoftoid equivelents. Why? Because paying one knowledgable person who, in a GNU/Linux, *BSD, or *NIX shop can do the work that requires three or four MSCE's (assuming a modicum of competence on the MSCE's part, an assumption that is, as many here have pointed out repeatedly, is not one that is safe to make), 1.5 - 2 times the salary still translates into a tremendous human resources savings, and brings with it the added benefits of expertise, lower turnover, and attention to detail (and research) pointed out in this article.
If you are saving money because your staffing requirements are lower (in raw numbers of bodies), your licensing costs are lower, and your TCO costs are lower (all nearly always true with GNU/Linux or FreeBSD vs. Microsoft), you can pay a premium for really good people and have the benefits that brings along with tremendous savings.
Which is great for everyone, except shoddy admins who probably should find another line of work anyway. It is certainly great for those of us who know what we are doing and take pride in doing quality work for our clients/employers, and like to be rewarded in kind.
The Future of Human Evolution: Autonomy
I'd recommend Cyrus IMAP with Postfix SMTP, run both in SSL (with SMTP AUTH) and point it all to an OpenLDAP backend. Put phpgroupware in for web-based access. In fact, everything you do should be using LDAP, preferably LDAP over SSL, since once you go LDAP you start seeing neat possibilities open up when it comes to offering single username & password everywhere..
If compatibility with Outlook is not an issue, this is the easiest and thriftiest way to get groupware functionality.
After having worked for a highschool IT dept for 3 years, and having dealt with a univsersity IT dept for 2 years, i have to ask: why can't schools do this?
My highschool regularly got grants for buying hardware, and would then proceed to spend $2000 per windows workstation, not including software (they didn't license until they got yelled at by M$). But, they wouldn't hire more then 1 IT guy for 250 workstations, so nothing ever worked.
Same at my university. Aside from all the departmental and faculty machines (~4500), there are about 1500 open-area machines for students. These are a mix of unix thin-clients running solaris, and wintel machines, most of which are outdated. They insist upon buying new NCD/Sun thin-clients, running solaris, or buying new Wintel machines running win2k. Yet these machines cost them $1500-$2000 a piece! And all the old unix clinets (~800) running solaris are super slow (5+ minutes to log in!). Explain to me why a city, with offices here,there, and everywhere, manages to run a linux-based thin-client network, while a university with a huge IT budget runs one that's too slow to use!
Considering the non-existant cost of "outdated" hardware in the marketplace, people would figure out that to run an office suite, web browser, and email, all you need is a P150!!!
-Michael Roy Some people are like Slinkies. Not really useful, but you can't help smiling when you see one tumble down
make the choice to switch to thin clients attractive.
The model of thin client they are using only uses 19-25 watts of power. Compared to a standard PC which uses at least 150 watts, that is a huge power savings. True, the monitor uses about half the power, but that can be miminized if you also switch to a lcd.
The article mentioned this almost as an aside, but as someone who works in government, the ability of these guys to purchase secondhand from ebay is truly revolutionary.
Hell, I can't even buy reconditioned palms with manufacturer warranty direct from palm - not only is palm not an "approved vendor" for purchasing palms from (go figure..), but our purchasing policies explicitly ban reconditioned or secondhand items. As for *ebay*..
Well done to Largo for giving these guys the ability to use a little flexibility and common sense.
I suspect they aren't using 802.11b or cellular for their wireless connection. Probably they're using a radio datalink on a dedicated channel in a band reserved for their use. Those tend to be much less susceptible to link-lossage.
As for as Terminal Services or Citrix, I've used both. Their performance does not measure up to X11 in a remote application, because X11 was designed for network connections while TS and Citrix were both grafted onto a system that assumed it was dealing with a physical screen. You can do a lot hooking into GDI, but in the end the system wasn't designed to support the application. Server performance isn't the bottleneck, it's the relatively low-bandwidth connection between the server and the client.
As for free license fees, sure they're free now. Is MS going to guarantee that all upgrades to all future versions will also be free? I doubt it, and there's the hook inside that tasty free-license bait. With Linux, the city's guaranteed that in 10 years their system will still be available without paying license fees or worrying about license bookkeeping to keep the BSA off their backs.