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SBC-Yahoo Partnership Cuts User Privacy

simeonbeta2 writes "The San Francisco Chronicle is running a story about Pac Bell's dsl partnership with Yahoo. Initially touted as a new service, Pac Bell is apparently now mailing existing dsl customers to urge them to install additional client software that will enable 'incredible new features and services'. While SBC's privacy policy is not excessively intrusive, use of the new software is covered by Yahoo's privacy policy, which is just a bit more Orwellian." The story's a little overblown - Yahoo's privacy policy reads that way because they offer financial services and the like, where they may well need financial information from you to provide the service. The reporter needed to investigate this new software DSL users are being asked to install, and find out what sort of user tracking it enables.

10 of 217 comments (clear)

  1. I've got SBC DSL... by Anonymous Coward · · Score: 2, Informative

    ...and I never installed the software, who needs it? I plugged the DSL router into the wall and a hub and everyone's online. Does anyone use this software?

  2. The Note (and my opinion) by Valen0 · · Score: 4, Informative

    I still have the note about this in my mailbox from Monday...
    *begin note*
    Dear SBC DSL Internet Services Member,

    SBC Internet Services* has been working to improve your member benefits. We've recently joined forces with the world's number one Internet destination -- Yahoo!(R) -- to bring you SBC Yahoo! DSL, a powerful new, feature-rich Internet experience that will replace your existing SBC Internet service.

    Upgrade here: http://yahoo.sbc.com/activatedsl/upgrade.html

    Upgrade to SBC Yahoo! DSL today. We've designed your new service so you can upgrade in just minutes, and of course, upgrade is free. All you have to do is follow the on-screen
    instructions. It's that easy. Before you know it, you'll be enjoying a whole new set of nhancements, but 4 important aspects of your account won't be affected by this upgrade:

    Your email address will stay the same.
    Your monthly price will stay the same.**
    Your billing method will stay the same.
    Your high speed DSL Internet connection will stay the same.

    _

    With SBC Yahoo! DSL, you are in control. You have the power to choose which software to download based on the features you want: ***

    + SBC Yahoo! Browser Environment Software
    This software package gives you the SBC Yahoo! DSL custom browser with built-in Messenger and LAUNCHcast Radio plus easy access to email, finance, games, and more. In addition, this package also includes Parental Controls and Firewall software.

    + SBC Yahoo! Dial Connection Manager Software
    Loading this software gives you unlimited remote dial-up access to your account, so you have the ability to log in
    with your existing email and password even when you're on
    the road.

    + SBC Connection Manager Software (coming early 2003)
    This software includes a large set of support tools that monitor, test, and repair your DSL connection to ensure high-quality service. In addition, the SBC Connection Manager will diagnose any connection problems and provide automated help to resolve the issue.

    Mac users can also upgrade to the SBC Yahoo! DSL experience.
    Download for Mac users is coming soon.

    _

    Once you upgrade... you'll receive incredible new features and services, including:

    + A home page you can customize to give you the information and features you want.
    + Email account with 25MB of online storage space.
    + 10 FREE additional email addresses - each with 10MB online storage space.
    + 110MB of online storage with SBC Yahoo! Photos and Briefcase.
    + 3 premium listings in both SBC Yahoo! Classifieds and SBC Yahoo! Auctions.
    + 2 select premium services like Bill Pay and Games memberships.
    + 20% discount on additional Premium Services in select categories.

    Don't wait. Upgrade now and start enjoying your enhanced Internet experience right away. And be sure to check your email for additional information about your account update.

    Upgrade here: http://yahoo.sbc.com/activatedsl/upgrade.html

    P.S. Remember - your email address stays the same, your monthly price stays the same, your billing method stays the same, and your high speed DSL Internet connection stays the same. Act now. It only takes a few minutes to upgrade to the custom features of SBC Yahoo! DSL.

    If you have any questions please go to http://yahoo.sbc.com/activatedsl/ for additional
    information. For technical support please call:
    1-877-SBC-DSL5

    * Pacific Bell Internet Services, Nevada Bell Internet Services, Southwestern Bell Internet Services, Ameritech Interactive Media Services, SNET Diversified Group and Prodigy Communications, L.P.

    ** Your basic monthly price does not change during your existing term commitment.

    *** Download of software is not required for the upgrade.
    Download available for Windows users with
    Internet Explorer 5.0 or above. Mac users can also upgrade to the SBC Yahoo! DSL experience. Download for Mac users is coming soon. Minimum systems requirements are provided online for the options you choose to download.

    SBC Yahoo! DSL is an information service that combines DSL transport, Internet access and applications from SBC Internet Services, with customized content, services, and applications from Yahoo! Inc., to provide the customer with
    high-speed broadband access to the World Wide Web. Further details on offers/packages provided during enrollment and registration. Acceptance of Terms of Service required.

    Yahoo!, the Yahoo! logo and other Yahoo! logos and product and service names are the trademarks and/or registered trademarks of Yahoo! Inc. SBC, the SBC logo and all other SBC logos and product and service names are the trademarks and/or registered trademarks of SBC Properties, L.P. All
    other brand names may be trademarks or registered
    trademarks of their respective owners.

    (c) 2002 SBC Properties, L.P. and Yahoo! Inc. All rights reserved.

    Privacy Policy: http://yahoo.sbc.com/privacy
    *end note*
    My thoughts: I don't think I'm going to "upgrade". From the note at the bottom about "your price will not change during your term commitment", I'm thinking that it's a trial of a more expensive service. I staying with the regular service. My server computer runs Mozilla on FreeBSD anyway. I don't need any of the Yahoo stuff.

    NOTE: This post was edited to pass the "Lameness/Junk" filter. Slashdot didn't like the long horizontal lines that were in the Email.

    NOTE2: This post was edited to pass the "too few characters for line" filter. Slashdot didn't like the way the lines were broke up.

    --
    -Valen
  3. I did it I lateral-graded by moankey · · Score: 2, Informative

    I recently did the switch although I knew it was to my detriment one day. So far I had some choices on what premium Yahoo services I wanted. I opted for additional briefcase storage for photos and files, and premium games ( which seems to just be so that I can enter tournaments with other Yahoo users that paid to play the free games) Plus it helps appease my wife since she can have 8 additional premium email boxes from Yahoo with POP access, vs SBC only giving us 2.

    I think the incessant bombarding of commercials may have brainwashed me for an instant as well "My wife didnt even know I liked Salsa music..."

  4. Yeah, tell me about it by karmawarrior · · Score: 2, Informative
    Yahoo!'s actions are yet another example of the fascist imperialist corporate state forcing ordinary people to lose their privacy or become second class citizens. Not content with subscriptions and adverts, they want to own your computer too. This is just another example of the type of corporate control we should expect with the current regime, ie the Bush administration, in power, which exists to funnel money from hard working ordinary people into the coffers of the already obscenely rich while trying to divert attention from what it's doing by setting up fake wars - ie Iraq, Afghanistan, France, etc.

    The agenda of Yahoo is the same as it is for all the giant corporations, ie Microsoft, WalMart, AT&T, Sam Adams, AOL Time Warner, etc; it's to turn you into a wage earning slave exploiting your production on one hand, while controlling what you spend with the pitiful money they give you.

    This quagmire of big business and big gubmint working together to exploit you must end. But it will not happen by itself. Resources need to be devoted, and unless people are prepared to actually act, not just talk about it on Slashdot, nothing will ever get done. Apathy is not an option.

    You can help by getting off your rear and writing to your congressman or senator, or to the Bush Family Evil Empire at the White House. Tell them that personal freedom and privacy combined with decent working conditions, a fair wage for a fair day's work, and decent, affordable, universal health care, are important to you - that you should have the rightt to control that that you store on your own disks. Tell them that you are appalled at Yahoo!'s and the pResident's efforts in this area, but that in the absense of full disclosure, you will have to find a less secure and intelligently run country to live in. Let them know that SMP may make or break whether you can efficiently deploy OpenBSD on your workstations and servers. Explain the concerns you have about freedom, openness, and choice, and how a corporate state run for greed's sake that exploits the workers destroys all three. Let them know that this is an issue that effects YOU directly, that YOU vote, and that your vote will be influenced, indeed dependent, on his or her policy on the rights of ordinary, hard working, people.

    You CAN make a difference. Don't treat voting as a right, treat it as a duty. Keep informed, keep your political representatives informed on how you feel. And, most importantly of all, vote.

    --
    KMSMA (WWBD?)
  5. they dont allow servers anymore either by heff · · Score: 3, Informative

    I refused to upgrade my account,
    the new contract prohibits the running of any kind of server on their service.

    It wont be long before they start portscanning people and sending off nasty letters like @home did back in the days.

    I really dont see what the problem is, they limit your upstream data to around 12/Ks. It's not like anything could clog the network.

    --

    --

    |-_-| . o O ( bEef!)

  6. Re:Just sign here, don't worry, we'd never enforce by Henry+V+.009 · · Score: 5, Informative

    Stealing is bad. That's good to know.

    Is installing a program on more than one computer stealing? Is installing bitkeeper and contributing to cvs without paying $5000 stealing? Is installing a program on a multi-processor box without paying for the multi-processor version stealing? Is using frontpage to make an anti-Microsoft web site stealing?

    Existing law makes no provisions for a seller to dictate to a buyer what he may or may not use a product for.

    But a EULA does. And if a EULA is equivalent to a binding contract, then it can be enforced as a contract can be.

    Twenty years ago no one would ever have considered a EULA the same as a contract--no one signs it, there is no proof of who exactly agrees to it. But no one should underestimate the power of established tradition. As EULA's become more and more ubiquitous, they will become more and more accepted by the legal community. And eventually and gradually, without a single legislature passing any law on the matter, the courts will rule by precedent and make EULA's legally binding. And then you can trust that the consequences of forcing average consumers to agree to long and complex legal documents whenever they want to buy a common consumer good will be felt. The law will intrude even deeper into people's everyday lives, making everyone less free. No, people won't read them more carefully--that's impossible anyway, the EULA's necessary to install something as common as Windows with the necessary updates already includes more pages than the Bible. People won't choose to live as hermits in the woods, either--rather they will simply bend their backs and bear the burdens of a few more laws.

  7. Installed SBC/Yahoo as a new customer. by slackpad · · Score: 4, Informative

    I just set up a new account with SBC/Yahoo. They no longer send you your PPPOE username/password - you have to run their monolithic installer to set up your account the first time. After that, though, it's regular PPPOE. I set up a sacrificial Windows machine to get my account info, then blew it all away and set up my Linksys router to do the PPPOE - it's working fine. None of their crappy software seems to be required at the moment.

  8. SBC, CPNI, and targeting small ISPs by Tackhead · · Score: 5, Informative
    From the Note:


    > Your email address will stay the same.
    >Your monthly price will stay the same.**
    >Your billing method will stay the same.
    > Your high speed DSL Internet connection will stay the same.

    "**"? Why did I just instinctively reach for my wallet?

    >[...]With SBC Yahoo! DSL, you are in control. You have the power to choose which software to download based on the features you want: ***

    "***"? ...and my firewall? :-)

    Interestingly enough, just a few weeks ago, I got a snail mailing regarding an opportunity to opt out of SBC's sell^H^H^Hharing of my CPNI (Customer Proprietary Network Information) data.

    Unless I opted out, SBC promised that it would dutifully use the record of every phone number I dialled to figure out what sorts of crap^H^H^H^Hexciting products and services I might be interested in.

    I wondered how the fuck a phone company could use that, and then I realized that if SBC is partnering up with Yahoo in order to provide DSL, that going through every phone user's CPNI records to target ad campaigns to users of competing (dial-up) ISPs would be a perfect application of this.

    After all, with CPNI data, SBC could easily send "u wan2 swtch frm AOL" mailings to AOL users, "Tired of seeing Sky Dayton buggering the rotting corpse of Mindspring/Netcom every day?" mailings to Earthlink users of Mindspring or Netcom POPs, and "Why are you still with these small-timers" to users of independent/local ISPs.

    Rant: I hate telcos. I hate marketroids. They seem to feed off each other, in an evil, sickening way that makes spammers seem honest by comparison.

    At any rate, if you do business with SBC, I'd strongly recommend that you opt-out of having your calling records used for marketing purposes. (You'll need a copy of your phone bill to use that link. A few days later, you'll get a receipt in the snail-mail confirming your opt-out. No word on how long it lasts, but knowing the DMA, you'll probably have to jump through the hoop on at least an annual basis. )

  9. Create account on their website. by catsRus · · Score: 2, Informative

    I called tech support and got the URL for signing up on line. (might have to try a few techs) it was something like http://register.sbcglobal.net sorry i forget.
    Then installed enternet 300 only
    E:\Setup\Efficient\reboot\setup.exe on my cd. No need for all their crap.

    Going to try raspppoe next.
    http://user.cs.tu-berlin.de/~normanb/

    They dont support it but their tech support is worthless anyway, they want you to uninstall anything that is not their network, seems thats always the problem in their mind, even when their field tech cant ping their server. :)
    OH well it is better than 56K

  10. Re:Just sign here, don't worry, we'd never enforce by stephanruby · · Score: 3, Informative
    This should be hammered into every person - there is no such thing as "boilerplate" in a contract.

    Yes, there is. In real estate, a boiler plate contract is when you go to your local printer and have him print a copy of your contract with the header "STANDARD CONTRACT" on top.

    Ideally, you should have two different copies of your "STANDARD CONTRACT" -- one for when you're buying real estate and one for when you're selling real estate. And of course, you should always impose your own copy of your contract on your adversary.