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AOL Awarded Millions in Spam Case

c.derby writes "MSNBC.com is running a story that says: " A Virginia federal court awarded America Online nearly $7 million in damages as part of the Internet service providers' legal victory over a junk e-mail operation, AOL said Monday." The company said the legal decision should send a warning to junk e-mailers. "This is an important legal victory in the fight against spam," Randall Boe, AOL general counsel, said in a statement. "It sends a clear, distinct message to spammers: AOL is prepared to use all of the legal and technological tools available to shut down spammers." " 145 pieces of spam so far today. Can I have a piece of the 7 million? (oops, duplicate. Oh well. It's still good ;)

38 of 256 comments (clear)

  1. I never thought I'd say this... by craenor · · Score: 3, Funny

    But I'm soooo happy with AOL!

    1. Re:I never thought I'd say this... by Ponty · · Score: 5, Insightful

      Uh, doesn't the fact that hotmail accounts that are unused get tons of spam suggest that they're not listening to their customers as much as they are selling their customer lists to spammers?

      That's, to me, decidedly not a Good Thing.

  2. AOL is a court winner by von+Prufer · · Score: 5, Funny

    Either AOL wins a lot of anti-spam cases in Virginia or the editors at ./ post a lot of duplicate stories.

  3. Would you mind saying that again? by FreeLinux · · Score: 4, Funny

    I'm not sure I heard you the second time.

  4. Re:OH NOW COME ON by Mr_Dyqik · · Score: 5, Funny

    Be fair, the other story is right at the bottom, and maybe their mouse wheel is broken.

  5. In related news by 2starr · · Score: 5, Funny

    In related news, CmdrTaco recently had to pay $0.25 to every /. reader for spamming their news pages with repeatative articles.

    --

    "Let your heart soar as high as it will. Refuse to be average." - A. W. Tozer

  6. hello pot? by sweeney37 · · Score: 5, Funny

    In other news, the USPS has sued AOL for hurting bandwidth.

  7. Anybody up for a game of dupe bingo? by Dog+and+Pony · · Score: 5, Funny

    First one who guesses which one gets posted three times (has *that* happened yet?) in a row wins the right to resubmit, and get published, and given story from this site. :)

    1. Re:Anybody up for a game of dupe bingo? by Tsar · · Score: 5, Funny

      First one who guesses which one gets posted three times (has *that* happened yet?) in a row wins the right to resubmit, and get published, and given story from this site. :)

      When a story gets posted the second time, it's a dupe. What is it when it's posted the third time--tripe?

  8. Good Spam/Bad Spam by Mulletproof · · Score: 3, Interesting

    And how much will the customers be awarded off of AOLs spam? Oh yeah, that's the "good" spam. Right. Forgot.

    In Soviet Russia, the stories dupe Slashdot... or something. Damn, this never gets old! Ayahahaha! Um... Nevermind.

    --
    You need a FREE iPod Nano
  9. Can we moderate stories now? by goon+america · · Score: 5, Interesting
    Everytime we get a dupe like this, especially the < 24 hours kind, it makes me wish we could moderate stories. This kind of thing has seems like it has been happening almost daily lately. If we could moderate a story (-1 Dupe) it would make the problem go away.

    Also, (-1 Troll) and (-1 Flamebait) would be nice, too.

    1. Re:Can we moderate stories now? by MadFarmAnimalz · · Score: 5, Insightful

      I wholeheartedly agree.

      I have to sit here and look at dupes like this, and have my own submission rejected; a submission about a new law in Egypt slapping a 3 year mandatory jail term on anyone using encrypted e-mail, and a new law also criminalising wireless networking.

      Oh I wholeheartedly agree.

      --
      Blearf. Blearf, I say.
    2. Re:Can we moderate stories now? by juuri · · Score: 4, Insightful

      I realize that Rob & the rest of the crew just want to post what they're interested in reading

      I'm sorry but this argument hasn't held water since they started receiving compensation for the site well above and beyond the normal running costs. As the product (which we are since this is now an AD based, subscription and "eyes on" site) we are allowing ourselves to be exploited by continuining to approve of this behaviour and even encourage it with statements like the one above.

      Not trying to single you out, but this argument gets paraded everytime they do shoddy work. All I know is I would never hire any of these guys (asside from Timothy) to work on any of my critical systems. They just don't care enough about their own work.

      --
      --- I do not moderate.
    3. Re:Can we moderate stories now? by Drakonian · · Score: 3, Insightful

      I have to say I've noticed the frequency of duplicates has GREATLY increased in the last couple of weeks. It's hardly a joke anymore. I think they probably average 2 or 3 duplicates a week now - they seemed to be much more rare before. Recently they are dupes within 24 hours as well. There is NO POSSIBLE WAY that the Slashdot Editors read the other editor's work before posting a story. No one has a memory that short.

      --
      Random is the New Order.
    4. Re:Can we moderate stories now? by MadFarmAnimalz · · Score: 3, Informative

      Fair enough; the post made it to newsforge, so if you'll pardon me (little weary) I'll link to it there... In the meanwhile, we have a volunteer in the legal profession doing a write-up in english of the piece of legislation and its ramifications.

      Thanks for your interest; I know grousing about submission rejections is poor form, but this one really smarts...

      --
      Blearf. Blearf, I say.
  10. Question: by The_Shadows · · Score: 4, Interesting

    Is AOL keeping all the money and doing nothing for it's users? Or is it going to do something to redistribute it's winnings, like refunds or discounts on on-line fees for a few months?

    1. Re:Question: by realdpk · · Score: 4, Informative

      it probably costs AOL a lot more to handle spam than it does their customers, even collectively. they're hardly "doing nothing" for their users to handle spam. at the very least, they have to install a lot of mail servers to process incoming mail.

    2. Re:Question: by mr_z_beeblebrox · · Score: 3, Insightful

      Is AOL keeping all the money and doing nothing for it's users? Or is it going to do something to redistribute it's winnings, like refunds or discounts on on-line fees for a few months?

      What do you think 7 Million amounts to with AOL? Refunds or discounts for a month (let alone a few) would be more than 7 million. Most presumably money from the legal department gets divied up in several ways, company profits, ongoing litigation and I would bet in this case to the war on spam. So, in that respect even the fact that they won the money IS something for their subscribers, but I doubt they will see a penny of it.

    3. Re:Question: by sweeney37 · · Score: 3, Funny

      Is AOL keeping all the money and doing nothing for it's users? Or is it going to do something to redistribute it's winnings, like refunds or discounts on on-line fees for a few months?

      they plan on redistributing the funds by providing 1000 free hours to their service, look for your package in the mail.

      Mike

  11. What the hell? by solostring · · Score: 3, Insightful

    No offence, but this is becoming a joke. How many dupes a week/day/hour are we up to nowadays? If the 'powers that be' don't even bother reading their own site, then why the hell don't they pass their mod status to someone who cares.

  12. hmmm... by Fnkmaster · · Score: 4, Funny

    CmdrTaco has been so busy with his new wife that he hasn't had time to read his own website. Kudos to Rob, living it up in conjugal bliss! In the meantime, maybe you should ask your coworkers when you come back from a night of playing "hide the potato sack" what they have posted over the last couple of days. Just an idea.

  13. Spam About Spam? by Tsar · · Score: 5, Funny

    Is this some sort of performance-art piece? A spam about spam?

    Next, I'll expect 1,024 identical stories about a Beowulf cluster.

  14. Now all we need is... by PaulGrimshaw · · Score: 4, Funny

    AOL to get fined for sending out spam CDs and the world will be a better place.

  15. Burnout by Schlemphfer · · Score: 4, Interesting
    I make a point of reading slashdot a couple times a day, and it seems the duplications lately have gotten totally out of hand. I recall three duplicate posts in the same day not so long ago, which is inexcusable. As somebody who runs a website with near-daily content, I completely understand. I think Taco and the gang are developing a bad case of burnout, and some new blood might help fix things.

    The exact same thing happens with magazine editors, who generally burn out and leave within three years of taking the top job. There's just something in the nature of publishing new stuff all the time that, for most people (Lewis Lapham and the top-shelf magazine editors excepted), seems to create all kinds of problems.

    Well, enough griping--a solution would be easy. Either:

    1) Taco and the other burnouts concentrate on creating a viable business model, and allow some enthusiastic fresh blood in to post stories. This would be harder than it sounds, as finding smart people you can trust to post relevant stuff isn't easy.

    or

    2) A small group of daily readers is assembled, whose job is to check stories for possible dupes before they get posted on the main page.

    A solution to Slashdot's increasing lack of professionalism would be easy. And it's well past time.

    --
    I'm generally "Interesting," "Insightful," and even "Funny" here. What the hell happens to me at parties?
    1. Re:Burnout by 1u3hr · · Score: 3, Insightful
      2) A small group of daily readers is assembled, whose job is to check stories for possible dupes before they get posted on the main page.

      Actually, seeing the complexity of the system they've built already, it would be ABSOLUTELY TRIVIAL TO WRITE A SCRIPT TO DETECT DUPES. The site posts no more than 10 stories a day, that's hardly an overwhemlming amount of data to work with. Start by comparing cited URLs. That'd find 50% of the dupes right away. The rest might be found by (as the editors can't be fucked to scan the list of stories using thei own eyes) running them by news.google and seeing if they come up with any others under the same heading.

      A solution to Slashdot's increasing lack of professionalism would be easy. And it's well past time.

      Too right. And Taco's "oops, duplicate. Oh well. It's still good" is just insulting to the readers and shows he needs a long holiday, or maybe it's time for him to move on.

  16. Google should take this thing over. by Animats · · Score: 5, Insightful
    Yet another duplicate story.

    Maybe, when VA Whatever finally goes bust, Slashdot will be taken over by Google News and totally automated. That might be an improvement.

    It wouldn't be hard. Google News can pick stories and can tell which articles go together. Just provide a set of selection criteria that match previous Slashdot history, and let it feed the Slashdot story engine.

    When this machine learns your job, what are you going to do? - bus poster, 1970s

  17. On the duplicate issue .... by airrage · · Score: 4, Insightful

    Yes, the exact same story was posted yesterday, but obviously there is method in their madness. Since the first story came out at 5 PM (CST), I'm assuming that the East Coast had already gone home for the day.

    That same story of course would still be "fresh" for the Westies. So, in getting around this whole we-live-left-to-right instead of north-to-south issue, we need to repost some stories from time to time. Naturally, a good, fresh story that has gone "stale", may be, reposted to let those Easties catch up with the rest of us.

    I'm sure there is an algorith that could take in the time it was posted, time left to view in the normal working hours, etc.

    So the next time /. reposts a story, realize that there are those that are less fortunate... :)

    --
    "This isn't a study in computer science, its a study in human behavior"
  18. Re:What about the consumers by fmaxwell · · Score: 5, Insightful

    The AOL users are the ones who were injured by all this spam, why is the money going to AOL and not distributed to all of it's user base in the past 4 years.

    answer 1: Because the users did not press a lawsuit.

    answer 2: The spam injured AOL by increasing their operating costs while driving away users.

    answer 3: AOL has approximately 35 million users. The $7 million equals about 20 cents per user. After subtracting the legal expenses, postage, and costs to print and process 35 million checks, how much would be left? (hint: it's a negative number). Do the math before you post next time.

  19. Now AOL should go on SNL by sawilson · · Score: 4, Funny

    Going on SNL is a great way to make the people
    think you are "hip" and "cool" and not as bad
    as everybody thought you were. It totally worked
    for Al Gore. AOL should hire Al Gore's agent.

  20. OSDN announces new web site by Snork+Asaurus · · Score: 3, Funny
    The test and eval period on Slashdot is over and OSDN is pleased to announce a new web site.

    If you're looking for Old News for bored Nerds. Stuff that's been said already.

    Point your browsers to Slashdupe.com All dupes all the time.

    First story up at Slashdupe: Amelia Earhart Missing

    --
    Sigs are bad for your health.
  21. A suggestion to avoid duplicates by Pedrito · · Score: 5, Interesting

    Come on Taco, you guys can code. Simply write a routine to do some sort of word comparison between the story you're publishing, and say the last week's worth of stories. Any stories with a number of matches above a certain threshold would show you the list of "similar" articles. You could then probably tell from the headline alone if the story you're posting is a duplicate or not. How tough would that be?

  22. Glad I'm not a /. subscriber by emarkp · · Score: 3
    Cause I'd be pissed at the low value. This is pathetic. I mean, do the editors even read this site?

    Enough is enough. Time to check out osnews and ditch slashdot. I know I'm not the first to get tired of the repetition, but it's time someone starts calling for the mass exodus.

  23. This is not a victory at large... by smack_attack · · Score: 4, Interesting

    Duplicate story, duplicate post:

    IMHO, this is a victory for AOL users, spammers are going to scramble now to delete %@aol.com from their databases, but that's about the extent of it.

    Once a backbone provider (like Level3 or %Bell%) gets up the gusto to throw this kind of lawsuit at spammers (and offshore spammers), we may actually see some reprieve.

    Until then... "So easy to avoid spam, no wonder it's number one!"

  24. Re:What about the consumers by fmaxwell · · Score: 4, Insightful

    duh! - but it doesn't mean that it didn't hurt(annoy) them too.

    I never said that the users were not annoyed. I simply said that their failure to file the lawsuit is why they have will not get money from the lawsuit.

    I think AOL should also sue Amazon for all those extra emails its sending out to its users (again being cynical here)

    Amazon does e-mail marketing right. It's an opt-in system. They send e-mails to people with whom they have an existing business relationship. The e-mails are sent from Amazon's servers, not some open relay in Korea. The e-mails include "unsubscribe" instructions that actually work. Amazon, to the best of my knowledge (and tracking) does not sell the e-mail addresses.

    The whole idea of the original comment was a rant that although this may be a victory against spam it does not help all those people who were hurt by spam.

    The spammer in question is unlikely to continue spamming AOL's users after that crippling loss. It is also likely that potential spammers, having seen news of the $7 million award, will reconsider their "business plan" and that will further reduce the amount of spam that pollutes the Internet in general. I see this as a big help to users.

  25. How to fight back by Brian+Kendig · · Score: 5, Informative

    I'm going to take advantage of a duplicate article, shamelessly grab a place near the top of the replies, and tell y'all how to fight back against spam.

    1. Get a cheap discarded PC and install Linux on it. Get one of those 'always-on' net connections to your home, like DSL or a cable modem. You'll need a service plan that gives you a static IP address. Register a domain name of your very own, and use dyndns.org to point your domain name at your PC. This has the added benefit of letting you host your own web site on your own domain name if you want to.

    2. Download the Exim mail server and install it on your PC, and set it up to accept email for you. You'll also want to set up an IMAP server so that you can fetch your email from the PC. Now you can make up any address you want on your new domain, and have mail sent to it reach you. This is great for when you need a one-time throwaway address for something.

    3. Install SpamAssassin, and also install SA-Exim to link SpamAssassin with the Exim mail server. This will let the mail server identify and reject spam instead of only dealing with it after it's been accepted.

    Once you run this for a while to make sure it's doing a good job of identifying spam, turn on Sa-Exim's teergrube ('tarpit') feature. Now, when someone tries to send you spam, your mail server will hold the spammer's connection open indefinitely by sending it occasional 'keepalive' messages without ever sending an accept or a reject. Once the spammer stumbles across enough teergrubes, the mail relay he's using will hit a process limit and be unable to continue sending spam until the spammer notices and resets it or moves on to another relay.

    Teergrubing is a passive way of tying up a spammer's resources, or the resources of an open relay that's being abused by spammers. It has a negligible hit on your own resources. The more teergrubes (and honeypot web pages which feed spamtrap addresses to address harvesters) pop up out there, the harder it will be for a spammer to simply spam millions of people with the touch of a button.

    1. Re:How to fight back by daVinci1980 · · Score: 3

      Or get a sneakemail account. I think Sneakemail is the greatest thing since sliced bread.

      --
      I currently have no clever signature witicism to add here.
    2. Re:How to fight back by Brian+Kendig · · Score: 3, Informative

      Yes... BUT: :-)

      If the spammers start bailing after a short time, like 30 seconds, then all you've got to do is set your own mail server to delay that long before it accepts legitimate email. The spammers will bail out after half a minute, you accept the email if the sender sticks around for 45 seconds and never have to worry about those spammers.

      Imposing a delay on all incoming mail connections will have a much more devastating effect on someone who sends out a million messages a day than it will on someone who sends out a dozen messages a day.

      Adding a delay like this wouldn't work for a large mail server which accepts a lot of email, but for a personal mail server which accepts less than a hundred messages a day, you can easily afford the hit.

  26. Another way to fight back? by Interrobang · · Score: 3, Insightful

    This showed up in my e-mail inbox today, sent from a friend. It's a little less DIY than the parent poster's solution, but it's all right too:

    Date: Sat, 14 Dec 2002 13:18:16 -0500

    I declare December 2, 2004 to be "the end of spam" day.

    As of December 2nd, everyone has to use a new e-mail protocol which fixes the fundamental problem of SMTP: untrusted sources.

    The new protocol isn't "new". It's just that on Dec 2, 2004, everyone should stop accepting SMTP connection that don't use the STARTTLS extension to SMTP as described in RFC2487.

    STARTTLS has the benefit of creating Received: headers that are cryptographically signed, and therefore meaningful. Internet email is sent like a bucket-brigade... you send your email to your ISP, which passes it on to another ISP, which passes it to another mail server, which sends it to final receiver's mail "Inbox". With STARTTLS, there is an audit path of who passed the email alone each "hop". There is still a possibility that you won't know who the original sender is, but you know the first ISP that let that message into the system. That's good enough.

    After Dec 2, 2004: when you receive email that is spam, you will be able to identify which server let the spam into the Internet. That site can be punished, by starting a DoS attack against it, or by declaring the site to be "terrorist" at which point the Bush Administration, which will have just won re-election (and being in its last term will have no need to follow any laws) will bomb the email server. They will be given 24 hours notice, 48 if it is a 3-day weekend. Bombing will not happen if the owner of the mail system can demonstrate which user sent the spam, and that they have been removed from the system. With the threat of being bombed, mail system administrators will be under extreme pressure to make sure that all email that leaves their systems is certifiably marked by the actual creator. (Thus fixing the "but who was the original sender?" issue). Then we can arrest the user that sent the spam.

    I encourage all countries to make it illegal to send email that is unreplyable. Thus making it possible to use "active filtering" systems, which accept email from "known good parties" and everyone else receives an automated reply saying, "If you want to get on my 'known good' list, here's how...". With STARTTLS in use, we can track down who is permitting unreplyable email into the Internet, and bomb them.

    Before Dec 2, 2004 all mail systems should begin deploying STARTTLS. It is backwards compatible with older mail systems. It doesn't require the risky and dangerous "throw the switch day" conversions like some new computer systems. While I'm at it, Wietse Venema should be gagged and bound to his computer until he merges in the "STARTTLS" patch to Postfix.

    Before Dec 2, 2004, email client authors should add features that let users see which email they would have missed if the post-Dec 2, 2004 policies had been in place. (Simply mark the message a special color if any of the Received: lines are from non-TLS systems.) This will encourage users to apply pressure to their friends to move to STARTTLS-enabled ISPs.

    Finally, you might be asking, "How did you pick December 2nd?" The answer is quite simple. It's my birthday and I can't think of a better birthday present I could receive than the end of spam.

    Can you?

    Sincerely,
    Tom Limoncelli





    Of course, read with tongue in appropriate position, ie. in cheek.